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St. Charles Health System logo
St. Charles Health SystemBend, OR
(Full-Time, Days) Pay range: $20.88 - $27.14 ST. CHARLES HEALTH SYSTEM JOB DESCRIPTION TITLE: Ambulatory Access Patient Service Representative REPORTS TO POSITION: Applicable Ambulatory Access Leader DEPARTMENT: Patient Access Services DATE LAST REVIEWED: October 2024 OUR VISION: Creating America's healthiest community, together OUR MISSION: In the spirit of love and compassion, better health, better care, better value OUR VALUES: Accountability, Caring and Teamwork DEPARTMENTAL SUMMARY: Patient Access Services is a support services division of St Charles Health System. Patient Access serves as a liaison to inpatient and hospital-based outpatient departments. Ambulatory Access serves as a liaison to ambulatory outpatient departments by providing scheduling, registration, prior authorization, medical record, population health outreach, and project management support. We encourage collaboration between clinical and non-clinical staff to ensure we are providing our community with comprehensive and compassionate health care. POSITION OVERVIEW: The Patient Services Representative (PSR) acts as liaison between patients and the clinical staff by facilitating clerical, reception, scheduling, and registration duties. PSRs assist with various operational administrative tasks in support of the clinic operational needs. PSRs collaborate with clinical staff to ensure we are providing our community with comprehensive and compassionate health care. This position does not directly manage any other caregivers. ESSENTIAL FUNCTIONS AND DUTIES: Accurately schedules patients based on department scheduling guidelines, maximumizing patient access and provider utilization. Performs full registration at the time of scheduling. Uses electronic health system to maintain department appointment requests, waitlist and follow up reports. Performs real time eligibility (RTE) for insurance benefits. Uses RTE information gathered from the EHR or payer portals to accurately route scheduling requests or schedule appointments. Ensures authorization is linked to all appointments at the time of check in. Reconciles daily schedules with appointment reports. Responsible for addressing registration related work queue items that require resolution prior to encounter closure. Responsible for accurately recording patient demographics, insurance and billing information at the time of scheduling, check in, and check out. Courteously and confidently requests appropriate patient payments from patients/guardians. Accurately process all payment types (copays, co-insurance, prepayment, deductible, self-pay balances) and completes daily deposits and batch reports. At the time of check out, provides patient with printed After Visit Summary upon request, schedules follow up services as needed, collects any copay that remains due for the day's services. Maintains patient access related departmental files, programs and lists. Performs daily readiness activities such as turning on computers, equipment, kiosks, readying patient waiting areas and check in areas, ensuring supplies are fully stocked. Assists with processing and resolving incoming and outgoing electronic and telephone messages, worklist entries and basic work queue items within the electronic health record in accordance with established protocols. Responsible for supporting the basic functions of document collection and distribution, locating and distributing patient documents and information to appropriate staff members. Faxing, scanning, indexing medical records into document management system. Opening and distributing incoming mail and paper faxes. Supports project-based patient outreach intiatives. Engages with creation of standard work and patient-centered protocols. Delivers customer service and/or patient care in a manner that promotes goodwill, is timely, efficient, and accurate. Supports the vision, mission, and values of the organization in all respects. Actively participates in achieving organizational and department goals. Ability to work as part of a Care Team with providers and clinical staff. Provide direction and assistance to patients as needed. Responsible for processing telephone calls and electronic messages accurately in accordance with established protocols. Faciltate scheduling of, or arrange for interpretive services for patients as needed. Supports Lean principles of continuous improvement with energy and enthusiasm, functioning as a champion of change. Provides and maintains a safe environment for caregivers, patients, and guests. Supports the onboarding process of new caregivers to the same role, assisting with training and shadowing as needed. Conducts all activities with the highest standards of professionalism and confidentiality. Complies with all applicable laws, regulations, policies, and procedures, supporting the organization's corporate integrity efforts by acting in an ethical and appropriate manner, reporting known or suspected violation of applicable rules, and cooperating fully with all organizational investigations and proceedings. May perform additional duties of similar complexity within the organization, as required or assigned. EDUCATION: Required: High school diploma or GED. Preferred: N/A LICENSURE/CERTIFICATION/REGISTRATION: Required: Ability to travel to business functions/trainings/meetings and all St. Charles Health System worksites. Preferred: N/A EXPERIENCE: Required: One (1) year of clerical support in a healthcare setting. Preferred: Basic medical terminology. Prior customer service experience. PERSONAL PROTECTIVE EQUIPMENT: Must be able to wear appropriate Personal Protective Equipment (PPE) required to perform the job safely. ADDITIONAL POSITION INFORMATION: Must have excellent communication and organizational skills with ability to interact with a diverse population and professionally represent St. Charles Health System with internal and external sources. Must adapt quickly to frequent process changes and improvements. Is reliable, engaged, and provides feedback as to improve processes and policies. Attends all department, team, and company meetings as required. Requires exceptional critical thinking and analytical skills with the ability to work under minimal supervision. Requires strong communication, customer service interpersonal skills and telephone etiquette. Ability to prioritize workflow according to pre-set instructions. Strong teamwork and collaborative skills. Excellent organizational skills, written and oral communication and customer service skills, particularly in dealing with stressful personal interactions. Ability to multi-task and work independently. Attention to detail. Performs basic math (add, subtract, multiply and divide) calculations. Performs intermediate to advanced math (analysis, statistics, significant data or number manipulation). Basic to intermediate ability and experience in computer applications, specifically electronic medical records system and MS Office. May cover mutliple locations and specialities outside of home department. Must have the ability to adapt to meet operational support needs at any SCHS location. PHYSICAL REQUIREMENTS: Continually (75% or more): Use of clear and audible speaking voice and the ability to hear normal speech level. Frequently (50%): Sitting, standing, walking, lifting 1-10 pounds, keyboard operation. Occasionally (25%): Bending, climbing stairs, reaching overhead, carrying/pushing or pulling 1-10 pounds, grasping/squeezing. Rarely (10%): Stooping/kneeling/crouching, lifting, carrying, pushing or pulling 11-15 pounds, operation of a motor vehicle. Never (0%): Climbing ladder/step-stool, lifting/carrying/pushing or pulling 25-50 pounds, ability to hear whispered speech level. Exposure to Elemental Factors Never (0%): Heat, cold, wet/slippery area, noise, dust, vibration, chemical solution, uneven surface. Blood-Borne Pathogen (BBP) Exposure Category No Risk for Exposure to BBP . Schedule Weekly Hours: 40 Caregiver Type: Regular Shift: First Shift (United States of America) Is Exempt Position? No Job Family: REPRESENTATIVE Scheduled Days of the Week: Monday-Friday Shift Start & End Time: First Shift

Posted 30+ days ago

UnitedHealth Group Inc. logo
UnitedHealth Group Inc.Bend, OR
$40,000 Grossed Up Sign-On Bonus* Opportunities with Genoa Healthcare. A career with Genoa Healthcare means you're part of a collaborative effort to serve behavioral health and addiction treatment communities. We do more than just provide medicine: we change lives for the better. People with serious mental or chronic illness - and those who care for them - have moving stories, and at Genoa we become their voice, their partner. Working as part of a coordinated care team, we partner with community-based providers and others to ensure that people with complex health conditions get the right medications and are able to follow their treatment plans. Our personalized services - in-clinic pharmacies, medication management and more - are leading the way to a new level of care. Genoa is a pharmacy care services company that is part of Optum and UnitedHealth Group's family of businesses. We are part of a leading information and technology-enabled health services business dedicated to making the health system work better for everyone. Join us to start Caring. Connecting. Growing together. The Pharmacy Manager is a key position that has a substantial impact with our consumers and clinic partners by partnering and advising both on our pharmaceutical care services and benefits. This individual is responsible for the financial, clinical and quality for pharmacy services and will oversee the daily operations of a pharmacy including dispensing prescription medication and spending one-on-one time with the consumers. Coaching, developing and managing pharmacy staff is also a key responsibility of this role. The manager will act as a talent steward and proactively seek top talent for the pharmacy roles. Tour a Genoa Pharmacy at the following link: Genoa Healthcare On-site Pharmacy Tour (youtube.com) Pharmacy located within the following clinic: Deschutes County Health Services, 1128 NW Harriman Street, Bend, OR. Schedule is Monday-Friday, 8:00am-5:00pm. This position does include a grossed up $40,000 sign on bonus. Primary Responsibilities: Creates a great consumer and clinic partner experience and continually builds solid relationships with both groups to proactively meet their needs Serves as an expert to the clinical staff and proactively meets with their team on meeting their clinical outcomes Counsels and educates patients on the usage of medications, adverse effects, schedules and any personal questions from the consumers Ensures the pharmacy and team members follow policies and standards in accordance with state and federal laws Performs wellness services such as immunizations, flu shots and other preventive services Responsible for financial profitability and identifies opportunities to drive growth in the pharmacy Motivates, develops and coaches all pharmacy staff to ensure they are meeting their potential and delivering exceptional service Creates an engaging team environment which promotes compassion and models our core values and culture amongst the team Proactively promotes opportunities and recruiting top talent at our pharmacies Reviews key performance indicators with pharmacy staff and identifies trends and opportunities for improvement Conducts workforce planning and business planning to have operational excellence at the site Builds solid relationships with the community, stakeholders and clinic partners to ensure we are meeting all needs and promote the pharmacy business Drives marketing plans ad materials to promote all pharmacy offerings You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: Bachelor's degree in Pharmacy or Pharm D Current pharmacist's license in the state of OR Certified immunizer or willing to become an immunizer within 3 months of hire Preferred Qualification: 3+ years of pharmacist leadership experience Management Success Practices: Being customer centric: These leaders are finding out what their customers want, then design processes and plan the work to create a better customer experience Developing Others: Managers need to make sure that the right talent is in the right job, with capabilities aligned to the demands of the work. Managers who set the conditions for development act as talent stewards. By providing ongoing coaching and feedback and supporting mobility into other roles or development experiences, they help employees achieve fulfilling results Communicating enterprise purpose: This includes communicating vision, values, culture, strategy, objectives and goals. The manager and the team then have to translate the purpose into the specific tasks of the team, so everyone know where everything fits Creating high performing teams: Creating and fostering high-performing teams is essential. An effective team has task clarity and right assembly of talent to do the job. Team members have accountabilities and know what to do. The team culture is collaborative. Measures are in place to monitor progress, including feedback loops to add corrective advice and counsel Assuring results: Managers must deliver through others. They keep their teams on task, focusing on specific goals and targets. Managers will execute on plans while leveraging internal and external customer and stakeholder feedback to make adjustments Technical and functional skills: These leaders know their industry, technical platform, key function of all roles and is a life-long learner Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $110,200 to $188,800 annually based on full-time employment. We comply with all minimum wage laws as applicable. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

Posted 30+ days ago

Papa Murphy's Holdings, Inc. logo
Papa Murphy's Holdings, Inc.Damascus, OR
"You are applying for work with Northwest Premier Investments, a franchisee of Papa Murphy's, not Papa Murphy's International, Inc., or any of its affiliates. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wage and benefit programs that can vary among franchisees." Summary Description The Assistant Store Manager is responsible for all facets of the operation for the assigned shift of a Papa Murphy's store while continually promoting a culture that embraces the company's core values of Quality, Service, Integrity, and Team Work. To successfully perform the Assistant Store Manager role an individual must proficient at all functions outlined for a Shift Supervisor and be able to accomplish the following, but not limited to, duties and responsibilities: Duties and Responsibilities Exhibit readiness to take responsibility of a shift by wearing a clean, wrinkle-free, uniform and showing up at the assigned time. Complete all daily and weekly store paperwork including, Weekly Sales Reports (WSR), inventory and labor breakdown reports. Travel to bank to purchase change and pick up deposit bags. Place and receive food and beverage orders. Train team members in all positions in the store. Assist the Store Manager with team member orientations and give hiring recommendations to the Manager. Supervise and operate the store independently if needed in the absence of the Store Manager for prolonged periods of time (e.g. vacations). Respond promptly to customer needs; solicit customer feedback to improve service, and respond to requests for service and assistance with ease. Required Qualifications Education: High school diploma or general education degree (GED) required. Experience: 1-2 Years previous supervisory and QSR management experience. Degrees, Licensure, and/or Certification: Food Handlers Card and/or Serve Safe Certified preferred but not required. Must be able to pass criminal background check. Knowledge, Skills, and Abilities: Build and maintain positive relationships with supervisors, co-workers and guests. Demonstrate good written and oral communication skills. Demonstrate excellent customer service skills. Ability to manage various difficult or emotional customer situations. Basic computer skills, including MS Word, Excel, Outlook, and POS. Ability to read and apply fundamental math skills, including weights and measurements. Knowledge of store financials, P & L's, break-even analysis, food cost analysis, labor cost analysis and other financial information relative to store operations. Other Requirements: Must be able to pass criminal background check. Regularly required to stand and walk; use hands to finger, handle or feel; reach with hands and arms. Occasionally required to bend and stoop, kneel or crouch. Must be able to lift and/or move up to 30 pounds. Maintain punctual and regular attendance. The intent of this job description is to provide a representation of the types of duties and responsibilities that will be required in this position and shall not be construed as a declaration of the total of the specific duties and responsibilities of any particular position. Employees may be directed to perform job-related tasks other than those specifically presented in this description. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Benefits available include; Employee Discounts Health and Dental insurance to those who qualify Voluntary group term life, accident and specific disease insurance to those who qualify, subject to change

Posted 30+ days ago

Shields Health Solutions logo
Shields Health SolutionsPortland, OR
Join our Shields team today! Offering a $2k Sign-on Bonus! Job Purpose: The Company is seeking a highly motivated, self-starter who is looking for a challenging career with a fast-growing company in the specialty pharmacy management services. We are seeking experienced pharmacy technicians who are registered with the State of employment. Nationally certified as a CPhT is preferred but not required. Critical to this position is a person who is able to work independently and establish strong and credible relationships with patients, clinicians and internal Shields staff. Applicants should be results-oriented with a positive outlook, and a clear focus on high patient quality and service. Detail orientation and strong administrative/organization skills are required. Mature, approachable, professional, and comfortable in dealing with others both in-person and on the phone. Applicant must be reliable, tolerant, and determined; an empathetic communicator, able to see things from the other person's point of view. Most importantly, person must be able to work as a member of a close-knit team. Provides integrated support to patients and pharmacists by providing a 'hands-on" approach to total quality patient care. Works closely with patients to deliver a full continuum of medication adherence support by utilizing our various tools and applications. Encourages patients of specialty clinics to utilize pharmacy to fully benefit from its superior patient care services. Given that the Pharmacy Liaison will be located in one of the medical center clinics, seamlessly integrating with the clinic team (doctors, nurses, staff, etc.) is critical to the liaison's success. Job Duties: Provide "legendary" care to hospital patients by providing a full suite of custom medication management services As a member of the clinic team, work seamlessly alongside hospital clinicians to serve patients both face-to-face and over the phone Educate prospective pharmacy patients on how hospital serves patients and improves their overall care. Support outpatient retail and specialty prescription medication needs. Grow the specialty pharmacies patient population Ensure that patients remain on track with medication regimens- outbound therapy/medication adherence check-ups; secures refill prescriptions. Communicate effectively with the centralized Patient Service Center with respect to such communications as: the refill report, the zero-fill report, the monthly outstanding report and the appointment list. Help develop new processes to ensure smooth operations and patient care. Identify medications requiring special storage and/or handling such as hazardous medications and/or refrigerated medication. Identify supplies necessary for select medications such sharps containers, needles/syringes, alcohol swabs, Band-Aids. Answer, resolve and triage inbound inquiries. Perform refill reminder calls under the supervision of a pharmacist. Resolve insurance related issues, including prior authorizations (PAs), and assist patients with various forms of financial assistance. Ensure appropriate documentation in all required systems/tracking mechanisms. Manage, organize, and update relevant data using database applications. Apply observations and recommendations to operational issues, increased productivity, quality, and customer-service standards. Identify trends, resolves problems; recommend improvements; implement change. Actively participate in process improvement initiatives. Act as a value-added business partner to stakeholders throughout the organization. Protect organization's value by keeping information confidential. Update knowledge by participating in educational opportunities; reading professional publications; maintaining networks; participating in professional organizations. Willing to do whatever is necessary for the betterment of the Company. Other duties as assigned. Skills: Strong interpersonal communication skills, ability to work independently and demonstrate good judgement, strong verbal and written communication, highly proficient in Microsoft Office particularly Excel and Word; able to quickly learn other software programs and able to extract relevant information; strong organizational/administrative skills a must Traits: Organized, high-integrity, attention to detail, dependable, quality focus, empathetic, good listener/communicator Other: Energetic, highly motivated, team player with strong personal and communication skills; discretion and confidentiality essential as position deals with highly sensitive and private data Specialties: Knowledge of transplant, hepatitis C, infectious disease (including HIV), and/or oncology a plus Experience/ Education: Required Licensure/Certification: We are seeking experienced pharmacy technicians who are state registered as a pharmacy technician. Nationally certified as a CPhT or equivalent is strongly preferred but not required. Should additional licensure need to be obtained, the applicant will commit to obtaining the required licensure within a mutually agreed upon timeframe. Continued employment is contingent upon meeting these requirements. Years of Experience: Required 2 years, Preferred 3-5 years' experience as a Pharmacy Technician Education: High School Diploma or GED required Shields Health Solutions offers a generous employment package, including: Salary, plus bonus M-F schedule; onsite in an outpatient clinic setting 4 weeks of PTO, plus 10 Holidays 401k with company match Health, Dental and Vision Benefits eligible on the first day of employment Compensation: Salary + Bonus Annual Salary: $55,000 - $60,000 Hourly Equivalent: Approximately $26.44 - $28.85 per hour, based on a 40-hour workweek.

Posted 30+ days ago

D logo
Dutch Bros. CoffeeBend, OR
It's fun to work in a company where people truly believe in what they are doing. At Dutch Bros Coffee, we are more than just a coffee company. We are a fun-loving, mind-blowing company that makes a difference one cup at a time. The Dutch Bros Mission is to love people, make a difference in the community and provide extraordinary experiences to all. Broistas are the foundation of our culture, upholding our fundamental philosophy of love all, serve all. You are A Team Player. You are enthusiastic about the success of others just as you are about yourself. Authentic. You are your unique self. Adaptable. You feel comfortable adjusting to changing circumstances and encourage your teammates to do the same. We learn and grow, together! People-first. You radiate kindness and positivity in every interaction you have with others. You will Engage. You get to meet new people, every day! Greet and thank each customer with a smile and provide them with their moment of special. Ask and Educate. Each customer has different needs and it's up to you to help them out. This is a chance to help customers learn our menu, different products, and current specials. Embody. Culture at Dutch Bros means everything. We may be a beverage company, but ultimately, we are in the relationship business. Be Consistent. Our core values are speed, quality, and service. It's important that the customer gets exactly what they ordered. Be Positive. Make all your friends feel there is something in them. Look at the sunny side of everything, and make your optimism come true. Be Reliable. Show up to work on time and ready to go! Communicate availability needs and follow proper call out procedures. Help out. Stuff may come up, be prepared to support as needed. We will Empower you. We will empower you to be generous through the window. Give you opportunities to give back. Every employee receives 8 hours of paid volunteer time to spend time in their community. Support your physical and mental health. We care about our employees' wellbeing. Through our Employee Assistance Program and Employee Resource Groups, we've got you covered. Care about your development. Our Education Benefit Program will provide you with up to $5,250 per year towards your professional development after you've worked with us for one year. Celebrate. We'll provide you with Dutch Bros swag and ensure you stay hydrated with free drinks. Equip you with the tools to be successful. As you onboard, our training program will set you up to win. Contribute to your 401(k). Free money? We'll match up to 4% of your contribution as soon as you are eligible! Add you to the tips pool. Our customers are extremely generous! This position is eligible to participate in a tip pool only after completing and passing Broista training. The facts Know your resources. It's important that you adhere to all company policies and procedures as laid out in the Mafia Manifesto and Employee Handbook. Be on time. Ensure you have reliable transportation and can be on time for scheduled shifts and mandatory meetings. Food Handler Permit or Certification. As a prerequisite to employment, you'll need to obtain and maintain this as required by state or local regulations. Complete, pass, and maintain trainings. We promised to set you up for success. Trainings, certifications, and knowledge tests will ensure you can meet Dutch Bros standards and policies. Federal, state, and local regulations will be included. Math. Don't worry, it's just cash! You might be required to do mental math at times. Communication. Written, oral, and verbal English proficiency is required. Other language fluency is highly valued. Talking, expressing, or exchanging ideas by means of verbal communication happens regularly. You may be expected to view things from near and/or far distances. What to expect. You might stand, walk or be in movement during your working hours, which can be up to 10 hours in a shift, so take those breaks to recharge! There may be possible stooping, kneeling, or crawling. You may need to push, pull, lift, or carry up to 65 lbs, talk about a workout. At times, you may be exposed to some pretty chilly or hot weather, but we have Dutch gear to help! Occasional ascending or descending on ladders or ramps is a possibility. Working at Dutch Bros includes frequent, continual, intermittent flexing, or rotation of the wrist(s) and spine. Compensation: Up to $17.70 per hour Number includes an average tip of $3.00 per hour. What we strive for: a fun environment, great co-workers, and a chance to make a difference in your community. What we don't guarantee: tip averages. Actual tips may vary based on a variety of factors including location, position, hours, and quality of service. Average hourly tips are based on 2024 reporting. If you like wild growth and working in a unique and fun environment, surrounded by positive community, you'll enjoy your career with us!

Posted 30+ days ago

Les Schwab logo
Les SchwabMcminnville, OR
Job Description: Commercial Tire Service Technician (Tire Installation, Maintenance & Sales) The Commercial Tire Service position is responsible for the sales, service, and maintenance of Commercial tires and wheels, providing excellent customer service and completing work according to company policies, procedures, and the Code of Conduct. Primary Responsibilities: Installation and maintenance of tires and wheels; repairing, rotating, and inflating tires; attaching and rebalancing wheels; installing/rebuilding and/or relearning/calibrating TPMS; washing tires and wheels; testing and installing batteries; using and maintenance of equipment; assisting other employees; test driving vehicles; and operating service vehicles to perform offsite and emergency road services. Provides excellent customer service, promotes store sales; uses the Best Tire Value Promise to engage customers. Experience: Les Schwab offers opportunities for a variety of skills, with on-the job training. Qualifications: Valid driver's license; excellent customer service skills and the ability to work in a rapid pace environment; frequent lifting of weight between 35-75 pounds; frequent bending, twisting, kneeling and continuous squatting, reaching, walking and standing. Pay and Benefits: $16.50 - $26.45 For full time positions after eligibility criteria are met, benefits include: Quarterly Bonus Medical, dental, vision, and life insurance Company-funded retirement plan Paid time off Short- and long-term disability Employee discount Tuition Assistance Benefits are subject to change at any time and governed by plan documents and Company policy. Higher minimum wage applies in applicable locations.

Posted 30+ days ago

TrueAccord logo
TrueAccordMyrtle Point, OR
Why TrueML? TrueML is a mission-driven financial software company that aims to create better customer experiences for distressed borrowers. Consumers today want personal, digital-first experiences that align with their lifestyles, especially when it comes to managing finances. TrueML's approach uses machine learning to engage each customer digitally and adjust strategies in real time in response to their interactions. The TrueML team includes inspired data scientists, financial services industry experts and customer experience fanatics building technology to serve people in a way that recognizes their unique needs and preferences as human beings and endeavoring toward ensuring nobody gets locked out of the financial system. About the role: As a Staff Engineer on Provider Integrations, you will be a principal technical contributor and a key influencer, focusing on developing a robust, AWS-powered integration framework to enable seamless connections with our financial partners. You will be responsible for the design, development, and implementation of these complex, high-impact software solutions. Specifically, you will provide technical leadership and guidance within this critical domain, tackling challenging integration problems and ensuring the delivery of scalable, resilient, and high-quality cloud-native systems and infrastructure which supports critical third-party APIs & flat file integrations. Benefits & Perks Everything you need to work remotely Unlimited PTO Medical/dental/vision insurance 401k through Charles Schwab Flexible Spending Account, Limited FSA, and Health Savings Account- with an eligible health care package. Company-paid short-term and long-term disability plus basic life insurance. Family-friendly maternity and paternity leave Employee assistance program (EAP) via Claremont. Get free short-term counseling for mental health, free + discounted legal consultations, free financial consultations, access to work/life consultants, and more! PerkSpot discount program. PerkSpot offers exclusive discounts to 900+ merchants nationwide, and has exclusive discounts up to 60% on hotels worldwide. Paid time off to do volunteer work in your community. Access to the Wellness Coach app for you and 5 family members What you'll do: Architect and spearhead development of critical Integration framework & supporting infrastructure Define and drive the technical strategy and roadmap for critical third-party & file-based integration infrastructure Tackle the most complex technical challenges, often involving multiple systems, and deliver robust, well-engineered solutions. Mentor and provide technical guidance to senior and junior engineers, leveraging your expertise in Integrations to foster a culture of technical excellence, innovation, and continuous learning. Collaborate effectively with product managers, architects, designers, and other engineering teams to define requirements, make key technical decisions, and deliver high-quality software. Champion and implement best practices for software development, including code quality, testing methodologies, CI/CD pipelines, system observability, and operational readiness. Identify, analyze, and resolve complex technical issues and production incidents, contributing to system reliability and performance. Stay current with emerging technologies and industry trends, evaluating and advocating for their adoption where they provide significant technical or business value. Contribute to defining and upholding engineering standards, processes, and a culture of operational excellence, including participation in on-call rotations or incident response as needed to ensure system stability. Drive progress on complex projects, demonstrating strong ownership and accountability from conception through to deployment and beyond. Participate in the 24/7 on-call rotation, providing timely response and resolution to production issues. What we're looking for: Bachelor's degree in Computer Science, Engineering, or a related field, or equivalent work experience. Typically 8+ years of progressive experience in software engineering Expert-level proficiency in Python and/or Golang (will also consider Java or Scala backgrounds) 2+ years experience focused on Integration technology, specifically having experience in flat file-based conversion technologies & protocols (sFTP, FTP, MFP, etc.) Deep understanding of system design, distributed systems, microservices architecture, data structures, algorithms, and software design patterns. Extensive experience with cloud computing platforms (ideally AWS) and containerization technologies (e.g., Docker, Kubernetes). Proven ability to lead the delivery of large-scale, complex technical projects from ideation to production. Experience mentoring and developing other engineers. Ability to work independently and as part of a high-performing team. $158,000 - $190,000 a year Compensation Disclosure: This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience, and other relevant factors. We are a dynamic group of people who are subject matter experts with a passion for change. Our teams are crafting solutions to big problems every day. If you're looking for an opportunity to do impactful work, join TrueML and make a difference. Our Dedication to Diversity & Inclusion TrueML and TrueAccord are equal opportunity employers. We promote, value, and thrive with a diverse & inclusive team. Different perspectives contribute to better solutions and this makes us stronger every day. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. For California Applicants: we collect personal information for employment purposes. We do not sell personal information. Most of the information we have is provided to us by you and/or collected as part of the employment process. For more details on how we use, share, and delete personal information see our Privacy Policy.

Posted 30+ days ago

Papa Murphy's Holdings, Inc. logo
Papa Murphy's Holdings, Inc.Portland, OR
Shift Supervisor: "You are applying for work with PM Gorge, a franchisee of Papa Murphy's, not Papa Murphy's International, Inc., or any of its affiliates. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wage and benefit programs that can vary among franchisees." Summary Description The Shift Supervisor is responsible for all facets of the operation for the assigned shift of a Papa Murphy's store while continually promoting a culture that embraces the company's core values of Quality, Service, Integrity, and Team Work. To successfully perform the Shift Supervisor role an individual must be proficient at all aspects of the Crew Member position, and able to accomplish the following, but not limited to, duties and responsibilities: Duties and Responsibilities Exhibit readiness to take responsibility of a shift by wearing a clean and wrinkle-free, uniform and showing up at the assigned time. Ensure all team members are in uniform, clocked in, and at assigned work stations at assigned time. Perform a walk-through of the store to ensure that the store is clean, ready, stocked, etc. for business using the "Pre-Rush" Checklist. Supervise and work with team members to ensure that the store operates with proper guest service, product quality, food handling, sanitation, safety, and security guidelines. Accountable for all cash handling and ensure funds are properly secured. Ensure proper labor laws are adhered to including schedules and breaks. Complete all opening and closing duties and all appropriate checklists. Complete accurate shift and daily paperwork using the POS system. Maintain adequate prepped product for the shift and if product is not available, make sure product is available including but not limited to proofed crusts. Handle emergencies, guest complaints, equipment problems, product shortage, and team member problems as per the company standards and procedures. Communicate any shift problems to immediate supervisor. Train and develop team members on assigned shift as directed by immediate supervisor. Travel to the bank to make deposits, pick up change, and deposit slips. Supervise and operate the store independently if needed in the absence of the Store Manager for prolonged periods of time (e.g. vacations). Required Qualifications Education: High school diploma or equivalent preferred but not required. Experience: At least six months experience in QSR environment. Previous experience at the crew member position. Degrees, Licensure, and/or Certification: Food Handlers Card and/or Serve Safe Certified preferred but not required. Knowledge, Skills, and Abilities: Ability to communicate effectively. Ability to read and apply fundamental math skills. Build and maintain positive relationships with supervisors, co-workers and guests. Demonstrate good written and oral communication skills. Demonstrate excellent customer service skills. Ability to manage various difficult or emotional customer situations. Basic computer skills, including MS Word, Excel, Outlook, and POS. Knowledge of store financials, P & L's, break-even analysis, food cost analysis, labor cost analysis and other financial information relative to store operations. Other requirements: Regularly required to stand and walk; use hands to finger, handle or feel; reach with hands and arms. Occasionally required to bend and stoop, kneel or crouch. Must be able to perform cleaning duties such as wiping tables and equipment, sweeping and mopping. Must be able to lift and/or move up to 30 pounds. Maintain punctual and regular attendance at work. The intent of this job description is to provide a representation of the types of duties and responsibilities that will be required in this position and shall not be construed as a declaration of the total of the specific duties and responsibilities of any particular position. Employees may be directed to perform job-related tasks other than those specifically presented in this description. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Posted 30+ days ago

The Buckle logo
The BuckleMedford, OR
Summary The Leader in Training (LIT) and Floor Leader position's primary responsibility is to fulfill our mission statement: "To create the most enjoyable shopping experience possible for our Guests." The LIT and Floor Leader performs a variety of sales, merchandising and operational tasks assigned by store management (e.g. cashiering, merchandise display and pulls, register procedures, and routine cleaning of facilities). Works directly with the Store Manager and Leadership Team to develop sales, recruit new Teammates and provide leadership. Essential Duties and Responsibilities This description intends to describe the general nature and level of work performed by Teammates assigned to this job. It is not intended to include all duties, responsibilities and qualifications. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Sales Generation and Guest Service Greet Guests with a friendly, engaging attitude, and is consistently prepared to provide legendary service to each Guest Answer questions regarding the store and its merchandise Recommend, select, and help locate or obtain merchandise based on Guest needs and desires Anticipate and fulfill Guest's needs by suggesting additional items and creating a wardrobing experience Demonstrate product utilizing product knowledge and sales education, consistently sharing that knowledge and education with Team Maintain and share knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices Remain consistent on personal sales, as well as looking for opportunities to impact Teammates' presentations with the Sales Presentation Guide (SPG) Achieve personal sales-per-hour, average sales and total net sales goals set by Store Management Provide legendary service throughout the store in these top four areas: Front 5, sales floor, fitting rooms, and the register area Knowledgeable of all exchange and return procedures for Guests and exhibit the ability to turn into a showmanship opportunity Fill out and effectively use the Sales Presentation Guide (SPG) daily to accomplish goals Meets or above performance standards in all Buckle business builders and guest loyalty including fit appointments, Buckle credit card and guest connect. Investigate and navigate how to expand Guest selection through inventory Manager, advanced product search, iPad apps, etc. Maintain and build good Guest relationships to develop a client based business Lead by example with a high level of showmanship, excellent customer service and attentiveness Recognize and communicate Guest Levels with the Team Passion to ask business driven and showmanship questions often to Manager, Team Leaders and all Teammates Coachable - allows Manager to educate them in their sales presentation Consistently perform leadership actions and maintain high standards, whether or not the Manager is present Teammate Recruiting, Training and Development Consistently recognize recruiting opportunities by utilizing Jobs & Careers cards, email referrals and Teammate Recommend Develop skills and assist in leading, directing, motivating and educating new Teammates to meet and achieve Buckle's accountability, shift orientation, Loss Prevention and sales presentation standards on a daily basis Maintain a positive attitude at all times creating a positive floor culture Demonstrate personal dress code to encourage and coach the latest fashion in all Teammates and Team Leaders Participate effectively in daily setup, training, impacting and reviewing while effectively utilizing the Performance Tracker Motivate Teammates to initiate and complete daily tasks Personal passion to demonstrate, coach, and influence results of denim showmanship and denim fit cards through Teammates and Guests Create and develop results in your department and balance all DM actions within your segment as well as completing the mid-week check in Demonstrate leadership actions during segment: Awareness of Guests in the store and ensure they are being helped Demonstrate how to get the Guest involved with product Be vocal and continuously update fellow leader and Team Responsible for getting Guest names Understanding and working guys side/gals side to benefit both Teammates and Guests Visual Merchandise Management Own and influence product through zone ownership: Product knowledge, placement, passion, preference Weekly Checklist Life cycle of product Track Results Be able to recognize and assign Zones and projects to Teammates daily with a specific learning goal in mind Confirm Teammates are following through with Visual Standards, Visual library and Weekly Visual Checklist throughout their shift with a sense of urgency and accountability Ability to execute and demonstrate all new tools and videos that apply to zone ownership and take initiative in knowing and executing zone ownership questions Show aptitude in recognizing merchandising opportunities from freight to floor and life cycle of product, communicating recommendations and solutions to Store Manager Give informational and influential store tours Ensure sales floor is consistently sized and new freight is appropriately displayed Operations Ability to work a flexible schedule, which may include mornings, evenings, and weekends, and the day of/day after Thanksgiving and Christmas, based upon store and business needs Understand and utilize planner including completion of Opening and Closing Checklists Watch for and recognize security risks and thefts, and know how to prevent or handle these situations Follow all Loss Prevention guidelines, including daily bag and purse checks Ability to execute and teach all Point of Sale ("POS") procedures Appropriately handle calls from Corporate Office Know Buckle guidelines when handling returns and exchanges Maintain positive attitude when dealing with challenging situations that involve Guests or Teammates Understand and execute all policies regarding payments, exchanges and Loss Prevention practices Ability to navigate and execute all tools on the home page Knowledge and ability to give guidance and feedback to all non-sales positions Complete all scheduled shifts and cover shifts when needed Provide feedback to Store Manager and Leadership Team regarding merchandise handling concerns Communicate any policy violations and Teammate or Guest concerns to Store Manager, District Manager, and/or Human Resources in a timely, confidential manner Consistently maintain a clean, organized, and shoppable store to fulfill Buckle's mission statement Understand and apply the Buckle's Code of Ethics and all Buckle's policies, procedures, and handbooks Supervisory and Leadership Comfortable in in giving and receiving feedback from peers and Management Supportive of Leadership Promote personal and store growth Demonstrate and maintain a professional, mature and stable relationship with all Teammates Fulfill mission statement by performing job duties with a high level of customer service while contributing to a positive team spirit Special projects and other duties as assigned Supervisory Responsibilities This job has no supervisory responsibilities. Education and/or Experience High school diploma or general education degree (GED); or one to three months related retail experience and/or training; or equivalent combination of education and experience. Physical Demands The physical demands described here are representative of those that must be met by a Teammate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the Teammate is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; climb or balance and jump; stoop, kneel, crouch, or crawl and talk or hear. The Teammate is occasionally required to sit. Physical ability to lift and maneuver 50lbs throughout the store and backroom. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Work Environment While performing the duties of this job, the Teammate regularly works in a retail store setting. The noise level in the work environment is usually moderate. Equal Employment Opportunity Buckle is committed to hiring and developing the most qualified Teammates from the available workforce in the communities we serve. Equal employment opportunity has been, and will continue to be, a fundamental principle at Buckle, where employment is based upon personal capabilities and qualifications without discrimination and retaliation because of veteran status, uniformed service member status, race, color, national origin or ancestry, creed, religion, sex, sexual orientation, gender identity or expression, age, pregnancy (including childbirth, lactation, and related medical conditions), national origin or ancestry, physical or mental disability, genetic information (including characteristics and testing), or any other protected characteristic as established by applicable local, state, or federal law. For state specific information, refer to the State Law Supplements found on the Teammate Center, under Human Resources.

Posted 2 weeks ago

Sigma Design logo
Sigma DesignWilsonville, OR
Millwright / Facilities Technician (Direct Placement for Client) SIGMADESIGN has collaborated with an electronic components manufacturer seeking an experienced Repair/Maintenance Tech to join their facility in Wilsonville, OR. This company is a leading global manufacturer of interconnect solutions, specializing in high-speed board-to-board, cable, and terminal block products used across multiple industries like computing, telecommunications, medical, industrial and instrumentation. This is 100% on-site position. What is offered Exceptional healthcare coverage (PPO, HAS, FSA), with company contributions to HSA plans Retirement/profit sharing plans PTO (vacation/sick time starting at 4 weeks, and holidays) Bonus structure Career growth 100% On-site Relocation assistance available Day Shift 6:30am-3:00pm, Mon-Fri (5x8 hrs) $30-$33/hr plus $5k bonus annual target Primary Function: The Repair/Maintenance Tech is responsible for setup, repair and maintenance of cable manufacturing equipment and tooling. Responsibilities also include machine assembly and integration testing and troubleshooting. The Technician role supports Operations and Engineering teams to sustain existing manufacturing equipment and systems and develop new equipment. Essential Job Functions - Responsibilities: Perform repair and maintenance for cable manufacturing equipment and tooling. Execute the preventative maintenance plan for the cable plant to minimize unplanned downtime. Perform process setup and change over tasks on cable manufacturing equipment. Troubleshoot automated machinery both electrically and mechanically. Generate accurate and timely maintenance records within an electronic system. Support overall cable plant maintenance KPIs including equipment uptime, time to repair, and on time completion of PM tasks. Support new and duplicate machine setup, debug, and troubleshooting. Follow equipment setup and adjustment procedures. Manage basic machine upgrades including machine field wiring and mechanical sub-assembly. Serve in a technical support role to provide training on key equipment and processes. Manage multiple concurrent tasks and work independently. Work with Operations to understand priority and work to reduce machine downtime. Follow all site and local safety standards while performing work. Education and Experience: (Knowledge, skills, & abilities) 5+ Years of experience in a Maintenance Technician or facilities technician role. Excellent observational skills. Able to recognize small discrepancies in the function of equipment. Able to use deductive reasoning to figure out the cause of a discrepancy. Strong attention to detail with excellent organization and prioritization and follow-up skills. Able to maintain accurate records for maintenance and equipment logs. Strong mechanical skills and knowledge including use of various tools for drilling, tapping, grinding, cutting etc. Operational knowledge of control relays, pneumatic solenoids, PLC's, servo motors, stepper motors, operator interfaces, etc. Proficient in Microsoft Excel and Word. Forklift and Scissor lift experience. Strong multi-tasking skills. Completes several concurrent tasks in an efficient and accurate manner. Strong verbal and written communication skills and ability to read and write in English. Experience working in a fast pace, dynamic environment, with limited supervision. Possess leadership and interpersonal skills and ability to be led in a manner that is consistent with a collaborative and highly productive, fast paced work environment. Must rely on extensive experience and judgment to plan and accomplish goals in a variety of tasks. Ability to be part of team and communicate effectively with all levels within the organization. Lifting Requirements: Must be able to lift up to 50 pounds regularly from floor to waist. Hazards: Must be willing to work with and around chemicals, machines and high-temperature process tooling and equipment. Must also be willing to follow all safety regulations and wear required protective gear (PPE). High school diploma required. Training required: On the job training as appropriate. Languages: English Lifting Requirements: Must be able to lift up to 50 pounds regularly from floor to waist. Hazards: Must be willing to work with and around chemicals, machines and high-temperature process tooling and equipment. Must also be willing to follow all safety regulations and wear required protective gear (PPE). Background check and drug test required upon acceptance of an offer. Work Environment: Standard machine shop environment with various types of machinery. Appropriate safety garments (PPE) must be worn. Must be able to stand and work as long as 12 hours in different positions. Must be able to lift up to 50 pounds unassisted.

Posted 3 days ago

Timberlab logo
TimberlabPortland, OR
Job Description Summary: Assist Digital Construction project-based team efforts to create fabrication-level mass timber modeling and shop drawing content for CMC machining and install efforts. Job Description: POSITION RESPONSIBILITIES AND DUTIES Interact with parametric models/families (Autodesk Revit); use these families as basis for creating a high-quality and error-free fabrication model, with assistance from inner DC team Perform geometric modeling-based tasks through multiple projects @ varying levels of detail with adherence to Timberlab-DC standards Assist with 2D documentation for review, fabrication, and install efforts Track task assignments through initial development, performance, review, and feedback Continuously track, manage, and advocate for design issues (RFIs or otherwise) through initial submission to closeout and implementation Research project standards, applicable building codes, material specifications, material tolerance, CNC tolerance and part characteristics, for implementation into Timberlab DC projects (as assigned by DC staff) Work directly with suppliers (or consultants) to determine manufacturing/fabrication constraints for specific projects Develop knowledge in 2D/3D model review via Navisworks, Revit Schedules, and review current global/shared parameters Develop understanding non-timber systems (MEPF, steel, architectural, etc.) and their interaction with mass timber and overall impact to DC scope Develop understanding of schedule process within DC team and its broader impact on early pre-con efforts, manufacturing, fabrication sequence, and install Other responsibilities as assigned MINIMUM SKILLS AND EXPERIENCE Engineering, Construction Management, or Architectural degree, or completion of Construction Management Certificate Program, or equivalent 1-2 years of construction-related experience, or equivalent Construction related internship experience preferred Basic computer skills Fundamental understanding of contract plans through all disciplines Ability to read and interpret structural details, steel vendor shop drawings, non-structural shop drawings, product data, etc. - for consistency and risk mitigation Effective organizational skills Effective written and verbal English language communication skills Ability to use independent judgment, self-starter Drafting and advanced computer skills a plus Knowledge of virtual construction technology systems preferred Basic knowledge of Autodesk Revit - project setup, documentation (dimensioning, views, sheet management), model interaction, functionality (shortcuts, commands, etc.), exports (2D and 3D)

Posted 30+ days ago

FASTSIGNS logo
FASTSIGNSHappy Valley, OR
FASTSIGNS #200201is hiring for a Full-time Graphic Designer to join our team! Benefits/Perks: Competitive Pay Paid Vacation and Holiday Performance Bonus Ongoing Training Opportunities A Successful FASTSIGNS Graphic Designer Will: Create computer-generated full-color graphics and/or vinyl output that can be printed and mounted to a substrate or weeded, cut and applied Complete or modify designs from customer drawings, files, or exact output of customer-provided design for output to media Determine size and arrangement of illustrative material and copy, select style and size of type, and arrange layout based upon available space, aesthetic design, and production requirements. Inspect jobs for accuracy before sending them to output. Ensure correct material is used for each job and output device settings are accurate Maintain customer logo library; convert graphic files Ideal Qualifications for FASTSIGNS Graphic Designer: 1-2 years of graphic design experience High School diploma or equivalent Proficient in Adobe Illustrator Ability to prioritize jobs, multi-task, and work autonomously Determine the best output method based on the customer's needs Sit and view a computer screen for long periods (4 hours or more) Ability to work under pressure to output high volume, high-quality work Do you enjoy working with people? Do you enjoy helping people solve problems by offering advice and consultation? Are you looking for a job that offers constant learning, skills growth and a career path? If so, we are looking for employees just like you in the ever-changing Sign Industry. Apply today!

Posted 30+ days ago

Red Robin International, Inc. logo
Red Robin International, Inc.Wilsonville, OR
Line Cook Range: $17.00-$20.51 Red Robin isn't your typical burger restaurant. We're a team filled with unbridled energy, magnetic personalities, and a passion for having fun! Line Cook: You will be preparing food the Red Robin way, which includes cutting, sautéing, broiling, frying, and cooking various meals including meats, fish, poultry, vegetables, soups, salads, and other ingredients. You will be keeping Guests worry-free by adhering to safe food handling and cleanliness rules. In addition to base pay you will also receive a free meal each shift. Must be 17 or older. The role is also eligible to enjoy: Flexible work schedules 50% discount on Red Robin food and 25% for your family Referral bonuses for bringing new members to our team Additional compensation and benefits that are listed below Excellent opportunities to grow with us! Red Robin is an equal opportunity employer. We love hearing from great people who share our passion for unbridled hospitality. Legal Disclosures Pay Range (Base Pay): Pay range disclosed above. Other Types of Compensation: Referral Bonus, Employee Stock Purchase Program (after 1+ years of service, must have 20+ hours/week). Health Insurance: Health, vision, dental, accident, critical illness and hospital indemnity coverage (must be 18+). Retirement Benefits: 401k retirement plan (with company match to 4% of pay) (must be 21+, after 1+ years of service, and 1,000+ hours/year). Paid Time Off: 0.0192 hours for each 1 hour worked (after 1+ years of service, 35+ Hours/week). Application Window: Red Robin accepts applications on an ongoing basis. Red Robin is known for its laid-back atmosphere and uniquely quirky vibe. We love inspiring our guests with burgers beyond yumagination, and we're driven by serving up connection, fun and generosity that's as bottomless as our world-famous steak fries! We value a sense of belonging and welcome both similarities and differences, because Red Robin is for everyone. We are high-volume, full-service restaurant concept that has great growth opportunities. Many of our Managers were hourly Team Members at one time. Our mission is clear: Make it fresh. Make it fun. Make it memorable. And above all, make 'em smile. Become a part of our team today and grow your career with Red Robin Gourmet Burgers and Brews!

Posted 30+ days ago

Compass Group USA Inc logo
Compass Group USA IncHillsboro, OR
Eurest We are hiring immediately for full time BARISTA positions. Location: Intel - 2501 North East Century Boulevard, Hillsboro, OR 97124. Note: online applications accepted only. Schedule:Full time schedule. Monday through Friday, hours may vary. More details upon interview. Requirement: Previous food service, cash handling, barista, and customer service experience is preferred. Internal Employee Referral Bonus Available Pay Range: $17.00 per hour to $20.00 per hour We Make Applying Easy! Want to apply to this job via text messaging? Text JOB to 75000 and search requisition ID number 1417959. The advertised program is a conversational recruiting assistant that helps you apply to jobs with Compass Group. Message frequency varies. Message and data rates may apply. Text STOP to opt out or HELP for help. Terms and conditions: http://olivia.paradox.ai/moSkg Application Deadline: applications are accepted ongoing until all openings are filled for this position. If an applicant is declined due to the position being filled, they may still be considered for future opportunities and are always welcome to reapply. Diversity of thought and inclusion for all is what drives our success - we invite you to start your journey with us today! Eurest is recognized worldwide for standards of service and excellence within the foodservice industry. Embracing an ownership mindset, Eurest leverages global resources, promotes a local presence and enriches the communities we serve. The Eurest Promise, "connect with people, inspire through food, create solutions, and live our promise," is exemplified throughout our organization. Eurest is proud to serve the world's most respected successful corporations, including many of the Fortune 500. Job Summary Summary: Makes and serves coffee/espresso drinks and related food and beverage items. Handles food according to HACCP guidelines and standards for quality food-service operations. Interacts with customers and other employees in a friendly, courteous manner. Essential Duties and Responsibilities: Prepares espresso orders for customers and catering using standard measures and recipes. Enters orders accurately into POS device; accepts cash and charge payments. Replenishes condiments, beverages and general supplies while maintaining cleanliness of service area. Ensures proper presentation, portion control and maintenance of proper serving temperatures; follows HACCP standards. Maintains sanitation and orderliness of all equipment, supplies and utensils. Ensures proper food preparation by using approved recipes and following prescribed production standards. Keeps display equipment clean and free of debris during meal service. Cleans equipment and workstation thoroughly before leaving the area for other assignments. Greets customers courteously and interacts in a manner to ensure customer satisfaction. Relays relevant concerns from customers to supervisors. Serves customers quickly and efficiently, and prevents delays in serving lines. Demonstrates a complete understanding of daily menu items and accurately explains them to customers. Serves as an advocate of selling techniques to the customer by establishing good communication and assisting in the buying decision-making process. Ensures all display foods are merchandised attractively per standards. Serves food neatly and attractively per standard. Performs other duties as assigned. Associates at Eurest are offered many fantastic benefits. Full-time and part-time positions offer the following benefits to associates: Retirement Plan, Associate Shopping Program, Health and Wellness Programs, Discount Marketplace, Identity Theft Protection, Pet Insurance, Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program Full-time positions also offer the following benefits to associates: Medical, Dental, Vision, Life Insurance/AD, Disability Insurance, Commuter Benefits, Employee Assistance Program, Flexible Spending Accounts (FSAs) Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here for paid time off benefits information. About Compass Group: Achieving leadership in the foodservice industry Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. Applications are accepted on an ongoing basis. Eurest maintains a drug-free workplace. Req ID: 1417959 [[req_classification]]

Posted 30+ days ago

PwC logo
PwCPortland, OR
Industry/Sector Not Applicable Specialism Product Innovation Management Level Director Job Description & Summary At PwC, our people in software and product innovation focus on developing cutting-edge software solutions and driving product innovation to meet the evolving needs of clients. These individuals combine technical experience with creative thinking to deliver innovative software products and solutions. In quality engineering at PwC, you will focus on implementing leading practice standards of quality in software development and testing processes. In this field, you will use your experience to identify and resolve defects, optimise performance, and enhance user experience. Translating the vision, you set the tone, and inspire others to follow. Your role is crucial in driving business growth, shaping the direction of client engagements, and mentoring the next generation of leaders. You are expected to be a guardian of PwC's reputation, understanding that quality, integrity, inclusion and a commercial mindset are all foundational to our success. You create a healthy working environment while maximising client satisfaction. You cultivate the potential in others and actively team across the PwC Network, understanding tradeoffs, and leveraging our collective strength. Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to: Lead in line with our values and brand. Develop new ideas, solutions, and structures; drive thought leadership. Solve problems by exploring multiple angles and using creativity, encouraging others to do the same. Balance long-term, short-term, detail-oriented, and big picture thinking. Make strategic choices and drive change by addressing system-level enablers. Promote technological advances, creating an environment where people and technology thrive together. Identify gaps in the market and convert opportunities to success for the Firm. Adhere to and enforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance) the Firm's code of conduct, and independence requirements. As part of the Software and Product Innovation team you will lead enterprise-wide transformation of payments strategy and operating model across traditional and digital channels. As a Director you will set the strategic direction, drive business growth, and maintain significant executive-level client relations while overseeing multiple projects. Responsibilities Foster meaningful relationships with executive clients Encourage innovative solutions and approaches within the team Promote collaboration across departments to enhance productivity Uphold the firm's standards of integrity and quality in every operation What You Must Have Bachelor's Degree 10 years of experience What Sets You Apart Certifications Preferred: SWIFT Certified Specialist / Authorities, Faster Payments Professional (FPP), AWS/GCP/Azure Solutions Architect, Certified Information Systems Security Professional (CISSP) Demonstrating thought leadership in payments technology Leading enterprise-wide transformation in payment strategies aligned with industry standards such as ISO 20022, PSD2, PCI-DSS, and NACHA Shaping business-aligned technology roadmaps Driving convergence of banking and FinTech models Establishing a reputation through published insights and presentations Overseeing regulatory readiness and change management across global jurisdictions Developing and managing multi-year investment plans and product portfolios Travel Requirements Up to 60% Job Posting End Date Learn more about how we work: https://pwc.to/how-we-work PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy . As PwC is an equal opportunity employer, all qualified applicants will receive consideration for employment at PwC without regard to race; color; religion; national origin; sex (including pregnancy, sexual orientation, and gender identity); age; disability; genetic information (including family medical history); veteran, marital, or citizenship status; or, any other status protected by law. For only those qualified applicants that are impacted by the Los Angeles County Fair Chance Ordinance for Employers, the Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, San Diego County Fair Chance Ordinance, and the California Fair Chance Act, where applicable, arrest or conviction records will be considered for Employment in accordance with these laws. At PwC, we recognize that conviction records may have a direct, adverse, and negative relationship to responsibilities such as accessing sensitive company or customer information, handling proprietary assets, or collaborating closely with team members. We evaluate these factors thoughtfully to establish a secure and trusted workplace for all. Applications will be accepted until the position is filled or the posting is removed, unless otherwise set forth on the following webpage. Please visit this link for information about anticipated application deadlines: https://pwc.to/us-application-deadlines The salary range for this position is: $155,000 - $410,000, plus individuals may be eligible for an annual discretionary bonus. For roles that are based in Maryland, this is the listed salary range for this position. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws. PwC offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation, personal and family sick leave, and more. To view our benefits at a glance, please visit the following link: https://pwc.to/benefits-at-a-glance

Posted 30+ days ago

Mission Healthcare Services Inc logo
Mission Healthcare Services IncBeaverton, OR
Mission Healthcare, located in seven states, is the largest home health and hospice company in the western United States. We have a critical mission-to take care of our people. We provide a comprehensive array of services that meet the needs of patients and families across the healthcare continuum. We believe our people, partners, patients and their families deserve care delivered with Compassion, Accountability, Respect, Excellence and Service (CARES), Mission Healthcare's core values. By joining our team, you will have the opportunity to impact patient's lives daily and grow your career in a culture of collaboration, compassion, and commitment. We are excited to continue to grow our mission family! Benefits offered: Medical, Dental & Vision Vacation, Sick & Holiday Paid Time Off Mileage Reimbursement Employee Assistance Program Flexible Spending & Health Savings Accounts Disability, Life and AD&D Insurance 401(K) Pay range (depending on experience): starts at a Pay Per Visit of $110,000 a year + $5,000 Sign-On Incentive! Schedule/Shift: Full-time Territory/Location: Portland, OR Responsibilities Evaluate and assess patients' physical conditions and develop individualized treatment plans. Implement therapeutic exercises and techniques to relieve pain and improve mobility, strength, and coordination. Educate patients and caregivers on exercises, safety precautions, and self-care strategies. Collaborate with an interdisciplinary team to provide holistic, patient-centered care. Maintain accurate and timely documentation of patient progress and treatment plans. Qualifications Active Physical Therapist license in practicing state Doctorate or Master's degree in Physical Therapy Minimum of 1 year of experience as a Physical Therapist preferred (home health experience preferred) Current CPR certification Reliable transportation with valid driver's license and auto insurance See what Mission has to offer! Click Here At Mission Healthcare, we believe in fostering an inclusive workplace where diversity is valued and every employee feels respected, accepted, and empowered. We are committed to building a diverse team and creating an environment that promotes equity and belonging. Equal Opportunity: We are proud to be an equal-opportunity employer. We do not discriminate based on race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, veteran status, or any other legally protected characteristics. All employment decisions are based on qualifications, merit, and business need. Accessibility Commitment: We strive to make our hiring process accessible to all. If you require accommodations at any stage of the employment process due to a disability, please do not hesitate to let us know how we can best meet your needs. Inclusion Efforts: We continually work to enhance our practices by actively combating discrimination and advancing fairness and inclusivity. We encourage applicants from historically underrepresented groups to apply and join us in our mission to diversify our team and foster an environment where diverse perspectives are embraced, and every employee is given the opportunity to thrive. Your Voice Matters: Mission Healthcare values your voice. We believe in maintaining a dialogue about diversity and inclusion within our teams and welcome your perspectives and innovative ideas. Together, we aim to build a workplace that reflects the communities we serve and a culture where everyone belongs. Let Better Growth Come To You!

Posted 30+ days ago

Hot Topic, Inc. logo
Hot Topic, Inc.Salem, OR
At BoxLunch, we're committed using our love of pop culture to do something amazing: eliminate hunger. With every $10 spent, we donate a meal to Feeding America that directly benefits the communities we are in. As a BoxLunch Part-Time Assistant Manager - Level 1, you'll be a huge part of our success by supporting the store leadership team in providing the best customer experience, ensuring that fellow fans can get their hands on the merch they love. You'll use your fandom knowledge to help train new recruits and ensure their success, and also support the management team in daily operations and meeting sales targets. WHAT YOU'LL DO Provide an amazing shopping experience that will encourage customers to return. They'll be impressed by your product knowledge, customer experience skills, and use of the Force Step in and step up when needed. You'll cover the sales floor and provide leadership support when your Manager gets pulled away You've got the keys to the kingdom, and you're not afraid to use them! You'll open and close the store, as needed Work the register; you'll process sales transactions and use your fandom knowledge to drive add-on sales using additional benefits such as BOPIS and curbside pickup. We'll need you to also be able to close out the register and communicate and shortages or overages to your Store Manager Understand store sales plan, comp sales goals, and key KPIs: UPT and ADT Assist with planogram changes including store map, wall, fixture, & merchandising mix Let your voice be heard! You'll communicate fashion trend information to management and respective HQ partners While we welcome wizards, we don't like it when spells are stolen. You'll work with Store Management to ensure there's no misuse of spells and wizardry around theft Support the maintenance of the mother ship; you'll help keep the stock room organized and the store tidy Help develop and retain a super collaborative, passionate team to run your store alongside you Any other activities as assigned by your Store Leader WHAT YOU'LL NEED At least 1 year of retail store experience. If you're passionate about philanthropy & all things pop culture, you're in the right place! You have Avenger-like skills: communication, time management, professionalism, operations, and a drive to develop your peeps You'll have to be at least 18 years of age to join the fandom force A high school diploma or GED equivalent The usual retail stuff (with or without reasonable accommodation): able to navigate your way around the store, merchandise product utilizing approved store equipment, and pack and unpack boxes of awesome merch that may weigh up to 50 pounds

Posted 30+ days ago

G logo
Genesee & Wyoming Inc.Eugene, OR
SUMMARY: The person in this position will receive on the job training to become qualified as a Conductor. Conductors operate track switches, couples and uncouples cars, and performs other duties associated with the movement of trains, cars, and engines in rail yards and on the main railroad. He or she receives, relays, or acts upon oral, written, or radio instructions from the dispatcher, yardmaster, or other personnel indicating the switch movement, placement, or delivery of railroad cars and/or a train. RESPONSIBILITIES: Receives and takes direction from a certified trainer Conduct railcar and train movements; signal crew members for movement of the engine or train using lantern, hand, and/or flag signals or radio to indicate when to start, stop, back up, or set or release air brakes Observe, interpret, and relay arm, lantern or radio signals and all other indications affecting movement of a train Operate track switches (visually check switch condition and direction) to change the direction of the engine or cars within yard limits or on the main railroad; apply or release hand brakes to switch or perform other duties Read and understand the book of rules, timetables, bulletins, train orders, waybills, placards, safety instructions, and other written or printed material Prepare required daily reports and switch lists, either manually or with a computer; fill out forms, including train orders Inspect the condition of the train and equipment in movement and while stationary Couple air and electrical connections between locomotives when making up trains Assist with other projects and perform other duties as assigned REQUIRED SKILLS AND/OR EXPERIENCE: Two years of work experience or relevant work experience a plus Ability to work in a 24/7 work environment and in outdoor working conditions REQUIRED EDUCATION AND/OR CREDENTIALS: High school diploma or GED; or an equivalent combination of education and/or work experience Valid driver's license This position is employed by the specific entity set forth in the job posting. Genesee & Wyoming Inc. and its subsidiary companies do not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or any other protected status under federal, state or local laws.

Posted 30+ days ago

X logo
XPO Inc.Bend, OR
What you'll need to succeed as a Truck Driver at XPO Minimum qualifications: Be at least 21 years of age Valid Class A commercial driver's license Safe driving record and history Currently possess or be willing to obtain hazardous materials, tank vehicle and doubles/triples endorsements within 90 days of employment Pass a DOT drug test and have no prior positive tests or refusals in the last 3 years Hold a valid DOT Medical Certification Card or pass a company-paid DOT physical Available to work a flexible schedule that's up to 12-14 hours a day, including day, night and weekend shifts Preferred qualifications: Forklift experience Currently possess hazardous materials, tank vehicle and doubles/triples endorsements About the Truck Driver Job Pay, benefits and more: Home daily Pay starts at $30.37/hour Full health insurance benefits on day one Life and disability insurance Earn up to 13 days PTO over your first year 9 paid company holidays 401(k) option with company match Education assistance This is a Motor Carrier Act Exempt position What you'll do on a typical day: Safely operate a tractor-trailer combination, including doubles and triples Provide excellent service to customers, including generating sales leads Load and unload freight Truck Drivers are required to: Lift objects of various shapes, sizes and weights (frequently up to 50 lbs. and occasionally greater than 75 lbs.); move and position a converter dolly with an average weight/pull force of approximately 128 lbs. Safely climb in/out of a tractor cab/trailer Sit for extended periods in a truck tractor and/or on a forklift; safely operate heavy equipment and a forklift Walk and stand for extended periods on various surfaces that may be uneven or slippery (including working outdoors in inclement weather) Reach (including above your head), bend, climb, push, pull, twist, squat and kneel Operate a tractor-trailer combination for up to 11 consecutive hours, in all types of weather, while safely transporting hazardous/non-hazardous materials #PIQ Don't have your CDL-A yet? Learn more about our Driver School here. About XPO XPO is a top ten global provider of transportation services, with a highly integrated network of people, technology and physical assets. At XPO, we look for employees who like a challenge and can communicate effectively in all situations. We want to leverage your skills and years of experience to drive positive results while ensuring a bright future for yourself and XPO. If you're looking for a growth opportunity, join us at XPO. We are proud to be an Equal Opportunity employer. Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran or other protected status. All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test. The above statements are not an exhaustive list of all required responsibilities, duties and skills for this job classification. Review XPO's candidate privacy statement here. Nearest Major Market: Bend Apply now "

Posted 30+ days ago

Tractor Supply logo
Tractor SupplyLa Grande, OR
Overall Job Summary This position is responsible for leading the operations of the grooming salon, achieving targeted goals and driving results to grow the business. This includes overseeing daily operations of the salon, training and coaching staff, and providing exceptional customer service to all pet parents and their dogs. Essential Duties and Responsibilities (Min 5%) As a Salon Leader, it is essential that you be available, flexible, adaptable and service-oriented, as you must be able to fulfill all of the the following requirements: Maintain regular and predictable attendance. Work scheduled shifts and have the ability to work varied hours, days, nights, weekends and overtime as dictated by business needs. Take the initiative to support selling initiatives (TEAM): Thank the Customer Engage with the customer and/or pet Advise products or services Make it Memorable Salon Leaders are required to perform a combination of the following duties throughout their day. Although daily tasks may vary day to day, our business and staffing model makes it essential every Salon Leader be able to perform all fo the following duties accurately, efficiently, and safely on a regular basis and without advance notice: Manage the day to day operations of the Groom Shop; including scheduling, safety checklists, and salon audits Assist in hiring and onboarding all new Groomers and Groom Technicians. This includes ensuring timely completion of all training requirements, mentoring where needed throughout training and evaluating potential and current employee grooming skills Partner with Store Manager daily/weekly; filter communication to salon and manage business to plan Drive salon growth - calling existing and new customers, scheduling appointments, follow-up phone calls and reminders to customers, attending community events, holding in-store events, working with rescue groups and more Lead salon team members by driving professional development, coaching for improvement and reviewing performance key metrics Provide professional grooming services for dogs using the knowledge of canine characteristics and grooming styles and techniques Safe Pet Handling Demonstrating Professionalism Equipment Handling and Maintenance Ensures the safety and well-being of animals Inspects animals for external signs of parasites, disease or injury and reports findings to pet owners. Practice Safety and Sanitization protocols Sanitizes and maintains upkeep of all grooming tools and equipment to eliminates injury and spread of diseases to other pet clients. Maintains records of all pet clients to include services provided and vaccination records. Operate computer as needed. Recovery of store, if needed. Ensure the safety and well-being of live animals. Sanitize and maintain holding tanks and care for live animals as required Complete all documentation associated with any of the above job duties Enforce and follow all salon policies and procedures. May also be required to perform other duties as assigned. Required Qualifications Experience: Must demonstrate knowledge and skills in the grooming industry with a minimum of 2+ years experience grooming pets under the leadership of a professional groomer. Supervisory experience preferred. Must be comfortable working with dogs and cats. Ability to demonstrate patience and compassion for animals. Must provide own tools (clippers, blades, shears) or be willing purchase required tools. Education: High school diploma or equivalent required. Any suitable combination of education and experience will be considered. Regardless of education level, Associates must be able to read, write and count accurately. High Demand IT Specialized Skills Platform Knowledge Preferred knowledge, skills or abilities Operate and use all grooming tools and equipment including bathing tubs, brushes, combs, scissors, clippers, dryers, and bathing products such as perfumed shampoo and soaps Communicate effectively with Associates and customers Display compassion with animals and treat them accordingly Exhibit attention to detail Read, write and count to accurately complete all documentation Problem solving skills Basic computer skills Strong interpersonal skills and ability to resolve issues ethically and with minimal conflict. Working Conditions Working environment is favorable, generally working inside with moderate noise. Indoor floors and outdoor lots generally are hard surfaces (concrete, asphalt, etc.) lighting and temperature are adequate. Exposure to wet conditions, particularly when bathing dogs. Exposure to sharp grooming instruments, perfumed shampoos and soaps, pets, and pet waste. Exposure to cats and dogs of all sizes, breeds, and temperaments. Work shifts vary from one store to another, but generally are no less than 4 hours and may exceed 8 hours Promote a safe and productive work environment for Team Members and customers and adhere to Company safety training and guidelines Physical Requirements This position is non-sedentary. It is essential that Team Members have the physical and mental stamina and ability to move throughout the store and outdoor areas quickly and safely. It is essential to operate all equipment related to their job duties efficiently, safely, properly and accurately; and to provide the highest level of customer service. Ability to move and transfer live animals, equipment, and merchandise weighing up to 50 pounds. Ability to stand and maintain a stationary position for up to 8 hours while grooming animals. Ability to frequently move for 4-8 hours per day around the salon to groom animals, clean, and maintain the salon. Ability to utilize grooming instruments including shears and dryers. Ability to occasionally lift or reach merchandise overhead. Ability to bend, kneel, and squat frequently to position oneself to groom animals, clean shelves, and stock merchandise and equipment. Ability to constantly operate store equipment such as computer, cash register, and other store equipment. Ability to read, write, and count accurately to complete all documentation. Ability to utilize strong written and verbal communication skills to communicate effectively with team members and customers. Ability to successfully complete all required training. Disclaimer This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An Associate should perform all duties as assigned by his/ her supervisor.

Posted 30+ days ago

St. Charles Health System logo

Patient Service Representative

St. Charles Health SystemBend, OR

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Job Description

(Full-Time, Days)

Pay range: $20.88 - $27.14

ST. CHARLES HEALTH SYSTEM

JOB DESCRIPTION

TITLE: Ambulatory Access Patient Service Representative

REPORTS TO POSITION: Applicable Ambulatory Access Leader

DEPARTMENT: Patient Access Services

DATE LAST REVIEWED: October 2024

OUR VISION: Creating America's healthiest community, together

OUR MISSION: In the spirit of love and compassion, better health, better care, better value

OUR VALUES: Accountability, Caring and Teamwork

DEPARTMENTAL SUMMARY: Patient Access Services is a support services division of St Charles Health System. Patient Access serves as a liaison to inpatient and hospital-based outpatient departments. Ambulatory Access serves as a liaison to ambulatory outpatient departments by providing scheduling, registration, prior authorization, medical record, population health outreach, and project management support. We encourage collaboration between clinical and non-clinical staff to ensure we are providing our community with comprehensive and compassionate health care.

POSITION OVERVIEW: The Patient Services Representative (PSR) acts as liaison between patients and the clinical staff by facilitating clerical, reception, scheduling, and registration duties. PSRs assist with various operational administrative tasks in support of the clinic operational needs. PSRs collaborate with clinical staff to ensure we are providing our community with comprehensive and compassionate health care. This position does not directly manage any other caregivers.

ESSENTIAL FUNCTIONS AND DUTIES:

Accurately schedules patients based on department scheduling guidelines, maximumizing patient access and provider utilization.

Performs full registration at the time of scheduling.

Uses electronic health system to maintain department appointment requests, waitlist and follow up reports.

Performs real time eligibility (RTE) for insurance benefits.

Uses RTE information gathered from the EHR or payer portals to accurately route scheduling requests or schedule appointments.

Ensures authorization is linked to all appointments at the time of check in.

Reconciles daily schedules with appointment reports.

Responsible for addressing registration related work queue items that require resolution prior to encounter closure.

Responsible for accurately recording patient demographics, insurance and billing information at the time of scheduling, check in, and check out.

Courteously and confidently requests appropriate patient payments from patients/guardians. Accurately process all payment types (copays, co-insurance, prepayment, deductible, self-pay balances) and completes daily deposits and batch reports.

At the time of check out, provides patient with printed After Visit Summary upon request, schedules follow up services as needed, collects any copay that remains due for the day's services.

Maintains patient access related departmental files, programs and lists.

Performs daily readiness activities such as turning on computers, equipment, kiosks, readying patient waiting areas and check in areas, ensuring supplies are fully stocked.

Assists with processing and resolving incoming and outgoing electronic and telephone messages, worklist entries and basic work queue items within the electronic health record in accordance with established protocols.

Responsible for supporting the basic functions of document collection and distribution, locating and distributing patient documents and information to appropriate staff members.

Faxing, scanning, indexing medical records into document management system.

Opening and distributing incoming mail and paper faxes.

Supports project-based patient outreach intiatives. Engages with creation of standard work and patient-centered protocols.

Delivers customer service and/or patient care in a manner that promotes goodwill, is timely, efficient, and accurate.

Supports the vision, mission, and values of the organization in all respects.

Actively participates in achieving organizational and department goals.

Ability to work as part of a Care Team with providers and clinical staff.

Provide direction and assistance to patients as needed.

Responsible for processing telephone calls and electronic messages accurately in accordance with established protocols.

Faciltate scheduling of, or arrange for interpretive services for patients as needed.

Supports Lean principles of continuous improvement with energy and enthusiasm, functioning as a champion of change.

Provides and maintains a safe environment for caregivers, patients, and guests.

Supports the onboarding process of new caregivers to the same role, assisting with training and shadowing as needed.

Conducts all activities with the highest standards of professionalism and confidentiality.

Complies with all applicable laws, regulations, policies, and procedures, supporting the organization's corporate integrity efforts by acting in an ethical and appropriate manner, reporting known or suspected violation of applicable rules, and cooperating fully with all organizational investigations and proceedings.

May perform additional duties of similar complexity within the organization, as required or assigned.

EDUCATION:

Required: High school diploma or GED.

Preferred: N/A

LICENSURE/CERTIFICATION/REGISTRATION:

Required: Ability to travel to business functions/trainings/meetings and all St. Charles Health System worksites.

Preferred: N/A

EXPERIENCE:

Required: One (1) year of clerical support in a healthcare setting.

Preferred: Basic medical terminology. Prior customer service experience.

PERSONAL PROTECTIVE EQUIPMENT:

Must be able to wear appropriate Personal Protective Equipment (PPE) required to perform the job safely.

ADDITIONAL POSITION INFORMATION:

Must have excellent communication and organizational skills with ability to interact with a diverse population and professionally represent St. Charles Health System with internal and external sources.

Must adapt quickly to frequent process changes and improvements.

Is reliable, engaged, and provides feedback as to improve processes and policies.

Attends all department, team, and company meetings as required.

Requires exceptional critical thinking and analytical skills with the ability to work under minimal supervision.

Requires strong communication, customer service interpersonal skills and telephone etiquette.

Ability to prioritize workflow according to pre-set instructions.

Strong teamwork and collaborative skills.

Excellent organizational skills, written and oral communication and customer service skills, particularly in dealing with stressful personal interactions.

Ability to multi-task and work independently.

Attention to detail.

Performs basic math (add, subtract, multiply and divide) calculations.

Performs intermediate to advanced math (analysis, statistics, significant data or number manipulation).

Basic to intermediate ability and experience in computer applications, specifically electronic medical records system and MS Office.

May cover mutliple locations and specialities outside of home department.

Must have the ability to adapt to meet operational support needs at any SCHS location.

PHYSICAL REQUIREMENTS:

Continually (75% or more): Use of clear and audible speaking voice and the ability to hear normal speech level.

Frequently (50%): Sitting, standing, walking, lifting 1-10 pounds, keyboard operation.

Occasionally (25%): Bending, climbing stairs, reaching overhead, carrying/pushing or pulling 1-10 pounds, grasping/squeezing.

Rarely (10%): Stooping/kneeling/crouching, lifting, carrying, pushing or pulling 11-15 pounds, operation of a motor vehicle.

Never (0%): Climbing ladder/step-stool, lifting/carrying/pushing or pulling 25-50 pounds, ability to hear whispered speech level.

Exposure to Elemental Factors

Never (0%): Heat, cold, wet/slippery area, noise, dust, vibration, chemical solution, uneven surface.

Blood-Borne Pathogen (BBP) Exposure Category

No Risk for Exposure to BBP

.

Schedule Weekly Hours:

40

Caregiver Type:

Regular

Shift:

First Shift (United States of America)

Is Exempt Position?

No

Job Family:

REPRESENTATIVE

Scheduled Days of the Week:

Monday-Friday

Shift Start & End Time:

First Shift

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