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Benefits and Culture

We offer a competitive compensation and benefits package designed to help employees live a healthier life, build rewarding careers and save for the future. Reser's offers choices whenever possible, because we recognize the diverse and ever changing needs of our employees. Full-time employee benefits include medical, dental, vision, AD&D, life, 401(k) with discretionary match, wellness programs, paid time off, company paid holidays and a variety of voluntary benefit options.

We strive to be your Employer of Choice. As one of our five cornerstones, this means that we go all-out to create an environment that shows we are committed to investing in employee growth and creating a culture of belonging where employees want to build a lasting career.

Visit our website to learn more about our competitive benefit programs - https://www.resers.com/careers/#benefits

Principal Duties and Responsibilities

1. Assists employees with benefit and open enrollment support over the phone or in person, assuring a positive employee experience.

2. Reviews, processes and audits employee benefit elections, researches and resolves discrepancies and benefit related inquiries from staff or vendors.

3. Audits and reconciles benefit deduction reports.

4. Responsible for processing National Medical Support orders, life status changes, dependent verification and uploading corresponding information into benefits system.

5. Reconciles and submits payment for carrier and vendor invoices.

6. Educates employees on benefit and retirement programs.

7. Assists with annual open enrollment.

8. Assists with 401(k) processing including enrollment elections and loans.

9. Assists in the planning and execution of Benefit Fairs.

10. Processes Short-Term disability claims.

11. Administers and communicates benefit arrear deductions and payments.

12. Produces various reports for benefit and retirement programs.

Job Specifications

1. Associate's degree or equivalent and 1+ years employee benefits or HR experience is preferred.

2. Bilingual in Spanish and English required.

3. Knowledge of FMLA, HIPPA, COBRA, and ERISA preferred.

4. Strong PC skills (specifically Word and Excel) required and HRIS or system experience.

5. Excellent written/verbal/interpersonal communication skills.

6. Ability to maintain a high level of confidentiality and strong attention to detail.

7. Regular and consistent attendance and punctuality required.

Working Conditions

1. Office environment.

2. Prolonged periods of sitting. Standing at desk working on computer as needed.

3. Repetitive hand, wrist, and finer activities to conduct work on computer and phones.

4. Regular and consistent attendance and punctuality required to support.

5. Flexible schedule may occasionally be required based on business needs.

6. Travel only as directed by Total Rewards Manager - less than 10%.

Recipe for Success

Reser's is the leading provider of fresh refrigerated deli salads, side dishes, and prepared foods for the supermarket, club store, and food service industries. Family owned and operated, Reser's has been a proud sponsor of good times at racetracks, picnics, BBQs, music festivals, and affordable family meals since 1950. Reser's family of brands include Reser's American Classics, Main St Bistro, Stonemill Kitchens, and more. With more than 4,500 employees, Reser's operates 14 facilities in the US, Mexico, and Canada and actively supports the communities it serves.

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