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Operations & Security Specialist

Linfield University - Portland Campus

Position Summary

Linfield University is seeking a Security & Operations Specialist to help provide a safe, secure, welcoming, and well-functioning environment at our Portland campus.

This position combines campus safety and security responsibilities with administrative, facilities, and operational support for Portland Campus Operations. The Security & Operations Specialist serves as a visible and approachable presence on campus while supporting day-to-day functions such as visitor services, room scheduling, mail and deliveries, keys and access control, facilities work requests, campus upkeep, events, emergency preparedness, and other operational needs.

The successful candidate will be comfortable balancing customer service and administrative responsibilities with hands-on facilities work and campus security duties. This position works collaboratively with students, faculty, staff, vendors, visitors, emergency responders, and other members of the Linfield community.

Primary Responsibilities

Campus Operations & Facilities Support

• Welcome campus visitors and vendors, assist with the visitor check-in process, and provide directions and information as needed.
• Schedule classrooms, conference rooms, lounges, praxis sessions, and other campus spaces using the university's scheduling system.
• Review, print, and post weekly room schedules for classrooms and conference rooms.
• Receive, organize, and distribute campus mail, packages, and deliveries.
• Routinely inspect and replenish first aid kits throughout campus.
• Receive and process facilities requests through the online work order system and follow up to help ensure timely completion.
• Assist the Director of Portland Campus Operations with the assignment, distribution, and retrieval of campus keys for employees and vendors.
• Create and distribute replacement Linfield identification cards and temporary parking passes and troubleshoot student and employee access issues.
• Adjust door-access schedules as authorized for events, holidays, and seasonal operational changes.
• Assist with the distribution of textbooks to Portland campus students.
• Support business continuity, campus operations, and appropriate elements of employee onboarding.
• Assist the Portland Campus Operations team with hands-on cleaning, upkeep, and basic maintenance tasks as needed, including general cleaning of the employee break room.

Events & Campus Support

• Assist with coordination of special events, including space preparation and setup requirements.
• Support internal and external events held on the Portland campus.
• Participate in event preparation, setup and tear-down, and cleanup following large activities.
• Provide crowd control and traffic management support for university events.
• Additional evening and weekend hours supporting Conference and Event Services may be available as approved.

Campus Safety & Security

• Patrol campus by vehicle, bicycle, or on foot to promote a safe and secure environment, deter crime, and enforce university parking policies.
• Conduct frequent checks of campus buildings and grounds and ensure facilities are appropriately secured after designated hours.
• Contact individuals on university property who are not members of the Linfield community to determine whether they are guests or have appropriate business on campus.
• Respond to calls for service and reports involving incidents, accidents, suspicious activity, and possible criminal activity.
• Observe, document, and report suspicious or criminal activity.
• Identify, document, and, when possible, correct fire and life-safety hazards.
• Use professional presence, communication, and verbal direction to appropriately address and de-escalate situations.
• Complete incident, investigation, and accident reports and conduct appropriate follow-up investigations and interviews.
• Secure evidence related to incidents when necessary.
• Respond to emergency situations, summon police, fire, or emergency medical assistance when appropriate, and provide first aid within the scope of training.
• Interview witnesses and other relevant individuals and document accident or incident scenes as necessary.
• Work cooperatively with police, fire, and other emergency responders when they are called to campus.

Safety, Weather & Other Responsibilities

• Participate in winter operations, including removal of snow and ice from stairs, walkways, building entrances, and roadways as needed to support safe access to campus facilities.
• Follow university safety standards and procedures, including requirements related to personal protective equipment.
• Participate in required safety and emergency-response training.
• Build positive, cooperative working relationships with departments and members of the Linfield community.
• Perform other duties as assigned and follow all applicable university policies and procedures.

Minimum Qualifications

• High school diploma or GED.
• At least one year of safety/security experience or at least one year of operational support experience; an equivalent combination of education, training, and experience may be considered.
• Ability to communicate clearly and effectively, both verbally and in writing, with strong interpersonal and problem-resolution skills.
• Ability to remain composed in stressful situations and appropriately manage or de-escalate anger, hostility, or conflict.
• Ability to quickly and objectively assess situations and determine an appropriate course of action.
• Ability to manage multiple responsibilities and priorities simultaneously.
• Ability to work independently as well as cooperatively as part of a team.
• Demonstrated professional judgment and collaborative problem-solving skills within established university policies and procedures.
• Ability to work effectively and respectfully with a diverse campus community.
• Computer proficiency sufficient to use campus systems, maintain records, and prepare reports.
• Oregon Department of Public Safety Standards and Training (DPSST) certification as an unarmed private security professional, or the ability to obtain certification within 90 days of hire.
• First Aid/CPR/AED certification, or the ability to obtain certification within 90 days of hire.
• Valid Oregon driver's license, acceptable driving record, and ability to become and remain authorized to operate university vehicles.

Physical Requirements & Working Conditions

This is a physically active position performed in a campus environment and includes work both indoors and outdoors in varying weather conditions.

The position requires frequent or continuous observation, verbal communication, standing, walking, reaching, grasping, pushing, pulling, stooping, kneeling, crouching, and repetitive motions. Duties may require up to 100 pounds of force occasionally, 50 pounds frequently, and 20 pounds continuously to move objects. Because the position includes campus security and emergency-response responsibilities, the employee may encounter situations involving risk of bodily harm or injury.Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the position.

Full-time, Monday-Friday, 8:30 a.m.-5:30 p.m., with a one-hour unpaid lunch. Schedule adjustments may occasionally be required to meet campus and operational needs.

Why Join Linfield University?

At Linfield University, employees are part of a collaborative community committed to student success, learning, and service. The Portland campus is home to Linfield's School of Nursing and provides a dynamic environment where campus operations play an essential role in creating a safe, welcoming, and effective learning and working environment.

As a Security & Operations Specialist, you will have the opportunity to make a visible difference every day-helping students, employees, and visitors feel welcome and secure while ensuring that the campus spaces and services they rely on operate smoothly.

Linfield values individuals who bring different experiences, perspectives, and ideas to our community. We seek employees who are committed to respectful collaboration and to creating an environment in which students and colleagues can thrive.

About Linfield University

Linfield University is an independent, comprehensive institution of higher education with campuses in McMinnville and Portland, Oregon. Through its liberal arts and sciences programs, professional education, and School of Nursing, Linfield provides students with a highly personalized educational experience grounded in learning, life, and community.

Linfield is committed to creating an environment that honors academic freedom, encourages thoughtful dialogue, respects different perspectives and experiences, and affirms the value and dignity of every member of our community.