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Piecework Sr Housekeeper
$24 - $265 / hour
Posted 2 weeks ago

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Piecework Sr Housekeeper
$24 - $265 / hour
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Overview
Job Description
About This Job
The Lead Housekeeper assists the department managers in leading and developing a team of housekeepers through coaching, performance management, and optimizing daily operations to meet productivity and quality standards. You'll assist with scheduling, and fostering a collaborative work environment while participating in hands-on cleaning and inspections to maintain our high standards.
Compensation
- Piece rate (ranging between $39 and $265 per unit; average of $93 per unit)
- $24 / hour for paid training, required meetings, and non-post reservation cleans.
- More benefits and company perks information below.
Essential Job Functions
- Oversee daily operations and workflow management to optimize team productivity and meet departmental objectives. Identify areas for improvement, and implement process enhancements to drive efficiency and quality outcomes.
- Perform inspections of cleans completed by Housekeepers and support touch-up cleans as needed.
- Assist managers with supervision of an efficient and high-quality team of housekeeping personnel ensuring all are trained, effective, and adhere to company policies and procedures.
- Foster a collaborative work environment that promotes open communication, innovation, and employee engagement. Address team conflicts constructively and in a timely manner as they arise.
- Professionally clean and maintain properties using cleaning procedures and products in conformance with prescribed company standards.
- Sweeping, vacuuming, mopping, dusting, and washing all surfaces. move all reasonably portable furniture in rooms to clean under and behind and assist with laundry as needed.
- Assist with scheduling, distribution of tickets, ordering and organizing supplies, as assigned by the manager.
- Meet and maintain company standards and metrics such as NPS, standard unit appearance, and efficiency.
- Assist managers with assigned budget for your portfolio adhering to set annual costs, with the ability to perform a cost-benefit analysis.
- Support your team with escalated guest and homeowner concerns by responding to emails, calls, and tickets.
- Partner and assist your Business Development Representative when new units join the portfolio.
- Conduct regular inspections prior to guest and owner arrivals.
- Establish and maintain open, collaborative relationships with fellow regional team members and upper management team.
- Provide cross-coverage for your manager and Co-Lead(s) when necessary.
- Other duties as assigned because every day is different in hospitality!
Skills + Qualifications
- Experience working in hotel, hospitality, vacation or similar industry is highly preferred.
- 1 - 2 years experience in housekeeping or similar position.
- Prior experience in supervisory or management level position in a similar industry.
- Tech-savvy with experience using various digital systems and applications and comfortable using mobile apps, tablets, and various software platforms.
- This role involves frequent travel between worksites, so reliable personal transportation is essential.
- Dependable and prepared. Showing up on time and ready to go is key to creating great stays for our guests and peace of mind for our homeowners.
- Must be dependable, self-motivated, and able to work independently while contributing positively to a collaborative team environment.
- Comfortable talking to people-online or in person-and being able to share information in a way that's clear, thoughtful, and represents the company in a positive way always.
Workplace Environment + Physical Requirements
- Work may take place indoors or outdoors, in a variety of settings including private homes, resorts, offices, and laundry facilities - often in varying weather conditions.
- We're in hospitality and our schedules can change based on guest and homeowner needs. Shifts may include early mornings, evenings, weekends, and holidays. We require flexibility to support this.
- Reliable transportation required.
- Regular travel within the locally assigned market and / or region.
- Ability to move freely (balancing, climbing, crawling, driving, squatting, standing, stooping, walking, bending, pushing, pulling, reaching, and repetitive hand/finger motions) and lift up to a maximum of fifty (50) pounds without assistance.
Benefits + Perks
- Health/dental/vision insurance based on hours worked
- Employer Sponsored & Voluntary Supplemental Benefits based on hours worked
- 401K retirement savings plan with immediate 100% company match on the first 6% you contribute
- Health & Dependent Care Flexible Spending Accounts based on hours worked
- Paid Vacation & Sick Time
- Employee Assistance Program (EAP)
- Employee Discounts
- Please visit our careers page to review our full benefits offerings
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