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Job Summary

The Assistant Nurse Manager of Critical Care assesses, plans, facilitates and evaluates the coordination of patient care according to unit/department policies and procedures. Provides clinical leadership, utilizes effective problem solving strategies and applies evidence based practice to improve patient care. Works under the supervision of the Nursing Manager/Director.

Job Specific Duties

• Coordinates & continuously monitors patient flow, supports patient throughout utilizing appropriate resources from admission, transfer or discharge & facilitates the processes in a timely manner.
• Identifies clinical strengths & opportunities, re-assigns patient assignments to support clinical competency, coaches & mentors employees to improve performance & clinical outcomes.
• Flexes the employees to align with census fluctuations, collaborates with the Operations Administrators and Nursing Staff Office to meet hospital needs.
• Promotes/practices cost containment and maintaining fiscal performance by ensuring appropriate supplies and par levels are maintained.
• Supports departmental goals and the hospital strategic plan. Actively participates in the nursing governance council and unit based committee.
• Conducts department huddles, communicates hospital and department updates and Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) Patient Perception Survey data.
• Fosters staff empowerment and open communication, leads and guides staff to build a high performance and engaged team.
• Works collaboratively with all levels of the hospital interdisciplinary team and promotes the team concept within the department & hospital wide.
• Interacts with patients and families to review plan of care and solicits input and communicate any patient and family concerns to physician.
• Ensures the provision of education about disease processes, treatment and documents patient/family teachings on health related needs in the electronic health record.
• Administers direct patient care, as needed, especially during high census and/or when other resources are not available.
• Oversees and assists staff in the delivery of patient care through the nursing process of assessment, planning, intervention, and evaluation.
• Responsible for patient care coordination on designated shift to include accountability for patient throughput and outcomes.
• Identifies opportunities to improve processes and assists with projects to enhance workflow utilizing Lean methodologies and tools.
• Assists and supports the RNs and team with code blue and rapid response efforts.
• Collaborates and rounds with a multi-disciplinary team in daily care planning rounds, as appropriate and fosters a Family Centered Care environment.
• Communicates the patient's progress including critical findings and changes in the patients' condition.
• Implements and documents the plan of care in collaboration with the other disciplines and services to assure safe and efficient care.
• Actively participates in the performance review process through chart reviews and validating timeliness of charting and all requirements are met.
• Ensures all staff on the assigned shift are adhering to the regulatory requirements of the Joint Commission, CMS, DOH, & other accrediting agencies.
• Serves as regulatory and safety liaison between DNV, AHCA, DCF, and any other surveys/audits.
• Ensures all staff is adhering to hospital policies and procedures.
• Promotes a safe "error free" working environment by consistently performing infection prevention are adhered to on their assigned shift.

Minimum Job Requirements

• Completion of a nursing program from an accredited school of Nursing
• RN Licensure within the State of Florida or Multi-State Enhanced Nursing License Compact (eNLC) - maintain active and in good standing throughout employment
• American Heart Association BLS - maintain active and in good standing throughout employment
• American Heart Association PALS required within one year of hire - maintain active and in good standing throughout employment
• American Heart Association ACLS required within one year of hire - maintain active and in good standing throughout employment
• 2 years of related experience

Knowledge, Skills, and Abilities

• Experience as a Charge Nurse.
• Pediatric Nursing in an acute care setting preferred.
• Career Development: National certification preferably within 5 years of hire.
• Strong customer service, problem solving, critical thinking, time management, and conflict resolution skills.
• Trauma certification as specified by the department.
• Effective verbal and written communication skills.
• Ability to positively influence; hold self and others accountable.
• Ability to collaborate in a multidisciplinary team and lead a team to achieve business results.
• Proficient in Microsoft Office applications including Excel and Word experience.