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Senior Director, Real Time Operations (Rto) Saas Delivery-logo
Senior Director, Real Time Operations (Rto) Saas Delivery
AxonAtlanta, GA
Join Axon and be a Force for Good. At Axon, we're on a mission to Protect Life. We're explorers, pursuing society's most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out diverse perspectives from our customers, communities and each other. Life at Axon is fast-paced, challenging and meaningful. Here, you'll take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter. Your Impact At Axon, we're not just delivering products-we're transforming how public safety agencies operate. As we expand our impact, we're seeking an innovative leader to tackle complexity head-on and turn challenges into scalable solutions that drive real-world change. Axon's breadth of product offerings and high flexibility for meeting customer needs results in dynamic and complex customer agreements that can be challenging to implement. Your problem-solving skills, business acumen, technical expertise and industry experience will come into play as you find effective ways to enhance and scale the software deployment experience. You will be able to help Axon reach new heights by enabling faster and more effective means of deploying our offerings at scale. What You'll Do Location: Hybrid in one of our US based hubs (Atlanta, Boston, Denver, San Francisco, Scottsdale, or Seattle metro areas) Reports to: VP, Software Services Owns the successful go-live and customer satisfaction for complex SaaS public safety Real Time Operations solutions (Fusus). Deploying Fusus from Axon involves installing cloud components, integrating cameras and systems like CAD, configuring user access, and training personnel to deliver a real-time intelligence platform. Owns and manages the discovery analysis, statements of work, product gap assessments, project planning, execution, on-site training and project close out. Motivates, inspires, leads and scales a rapidly growing team of 60+ people with skills in business analysis, engineering, solution architecture, integrations, and implementation across the global PSO team. Partners closely with Product to influence the product and tool enhancements that shorten our deployment times Identifies Systems Integrators and contractor to augment Axon's service delivery operations Maintains a strong partnership with Sales to align on customer priorities and communicate issues and concerns as it relates to customer sentiment and help needed Drives the pace of deployments for Fusus by identifying scaling opportunities, and proposing new processes and or tooling Influences roadmap and specifications through close collaboration with Product and R&D teams. Collaborates with Training to optimize the delivery of content and solutions. Partners with functional teams across the organization to deliver high-quality desired outcomes (Hardware deployments, Technical Account Management, Finance, People Operations, and R&D). Partner with Finance to build a comprehensive capacity and resource model and strategy that enables flexibility and ensures we meet our SLA Stays current with industry best practices and competitive intel to help shape and evolve Axon's software services organization Proactively monitors and strives to maintain high levels of quality, accuracy, and process consistency. Can closely monitor and report on the health of projects and agencies as it relates to SW deployments Establishes KPIs and tracks to ensure individual and overall organizational performance Builds a strong team, establishes succession plans, and provides coaching and mentorship to employees Identifies new ways of working and can reduce costs to increase margins Owns the go-to-market software services RTO pricing strategy with input from Sales and Product Travel expectation: 10-25% What You Bring Bachelor's degree in business, engineering, or an applicable field 10+ years of experience leading SaaS deployment teams Powerful communicator (both oral & written) Demonstrated ability to influence cross-functionally to achieve results Demonstrated ability to work in a dynamic, fast-paced, changing environment Deploying new products under tight constraints. Success on the front lines of deploying solutions that require customers to change their behaviors while accommodating fixed requirements, time, and resources. Bring best practices from SaaS deployment to evangelize a vision for Axon. Excellent talent assessment and leadership skills. Judgment to craft a clear vision, build the processes and team, and execute to pursue that vision. External-facing customer skills. Demonstrated ability to interface directly with customers, professional demeanor, and ability to establish trust with customers. Must pass a Criminal Justice Information Services (CJIS) background check and maintain confidential and highly sensitive information. Preferred Qualifications Specific experience with public safety software implementations MBA Degree Relies on a systematic and analytical approach to sales growth and sales operations Demonstrated ability to work in a dynamic, fast-paced, changing environment Experience implementing new operational technologies with the sales force, including business analytics tools Experience with start-ups and larger companies Experience scaling a services org from scrappy to something large and efficient/effective Has successfully led a dispersed work force environment Extensive experience with CRM technology and strategy development using Salesforce.com International experience in markets such as the UK, Canada, Australia, Brazil, Spain, Italy, France, etc. Benefits that Benefit You Competitive salary and 401k with employer match Discretionary paid time off Paid parental leave for all Medical, Dental, Vision plans Fitness Programs Emotional & Mental Wellness support Learning & Development programs And yes, we have snacks in our offices Benefits listed herein may vary depending on the nature of your employment and the location where you work. Don't meet every single requirement? That's ok. At Axon, we Aim Far. We think big with a long-term view because we want to reinvent the world to be a safer, better place. We are also committed to building diverse teams that reflect the communities we serve. Studies have shown that women and people of color are less likely to apply to jobs unless they check every box in the job description. If you're excited about this role and our mission to Protect Life but your experience doesn't align perfectly with every qualification listed here, we encourage you to apply anyways. You may be just the right candidate for this or other roles. Important Notes The above job description is not intended as, nor should it be construed as, exhaustive of all duties, responsibilities, skills, efforts, or working conditions associated with this job. The job description may change or be supplemented at any time in accordance with business needs and conditions. Some roles may also require legal eligibility to work in a firearms environment. Axon's mission is to Protect Life and is committed to the well-being and safety of its employees as well as Axon's impact on the environment. All Axon employees must be aware of and committed to the appropriate environmental, health, and safety regulations, policies, and procedures. Axon employees are empowered to report safety concerns as they arise and activities potentially impacting the environment. We are an equal opportunity employer that promotes justice, advances equity, values diversity and fosters inclusion. We're committed to hiring the best talent - regardless of race, creed, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, genetic information, veteran status, or any other characteristic protected by applicable laws, regulations and ordinances - and empowering all of our employees so they can do their best work. If you have a disability or special need that requires assistance or accommodation during the application or the recruiting process, please email recruitingops@axon.com. Please note that this email address is for accommodation purposes only. Axon will not respond to inquiries for other purposes.

Posted 3 weeks ago

Real-Time Market Operations Specialist-logo
Real-Time Market Operations Specialist
XpansivSan Jose, CA
Xpansiv, a trailblazer in the energy and environmental commodities market, operates the integrated, open, and neutral market platform designed to accelerate the global energy transition. Xpansiv provides thousands of market participants and intermediaries with access to the widest possible range of energy transition markets, through its suite of solutions, including the world's largest environmental commodities trading platform, where billions of assets cross per year. Xpansiv's end-to-end technology platform services the entire life cycle of environmental commodities, connecting diverse markets and market participants across the world and enabling stakeholders to deliver transparent and trusted environmental claims to address the growing demand for energy transition. Leveraging its extensive industry knowledge and proven technology portfolio, Xpansiv assists companies seeking to identify and mitigate risk, streamline the management of their environmental assets, and comply with regulations, caps and commitments. Description: The APX Market Operations Support Specialist is a high-impact role in supporting our wholesale power market operations (wind, solar, energy storage, and load resources) across, ERCOT, CAISO, MISO, SPP, PJM, NYISO, and ISO-NE. APX Market Operators are full-time client service specialists responsible for using proprietary technology and market expertise to facilitate wholesale electricity transactions across several geographic regions. Market Operators communicate with our clients via phone and email to ensure the proper flow of information between them and the operator of the electricity grid. Market Operators are also responsible for research and documentation of market changes, internal product testing and feedback, and the maintenance of Market Operations support procedures. What you'll do: 24/7 Real-Time Operations o Support all clients including, but not limited to: o Resource Management (Dispatch, Outage, 24/7 Agent) o Transaction Management (Day-Ahead/Real-Time Scheduling) o Helpdesk support for MarketSuite, APX System/Infrastructure and Market Knowledge o NERC E-Tag Monitoring and Adjustments Monitor all serviced client portfolios and ensure valid submissions prior to Market Deadlines Escalate and address all System Emergencies in-line with Operating Procedures Assist with internal system testing Maintenance and Development of Operational Documentation Daily Reporting on market and client activities What you'll bring: o Bachelor's degree, preferably in Business or technical field o Excellent verbal and written communication skills o Ability to react to quickly changing priorities and strict deadlines o Strong analytic skills o High level of attention to detail o Ability to work rotating shift work, including days, nights, weekends, and holidays Desired Qualifications: o PJM operations certification/experience o Knowledge of using ISO systems for outage reporting, scheduling and dispatching o Working knowledge of SCADA Systems o Prior Control Center Experience o Experience with testing Software or reporting software issues o Basic SQL knowledge Skills and Abilities: Excellent customer experience and service skills Excellent interpersonal and communication skills Excellent oral and written communication Maintaining records Exceptional attention to detail, time management, and business judgement Be a self-starter, and work well independently as well as in a collaborative team environment Comfortable interacting with executive team members Ability to quickly absorb business, technical and market concepts Proven ability to react calmly under tight deadlines Technical proficiency in Microsoft OS and Office Suite SharePoint Collaboration Basic SQL knowledge What can you expect throughout the interview process: Step 1- Shortlisting of resume & Recruiter screening Step 2- "Get to know you" Interview with the Hiring manager Step 3- In-person meeting with the team Base Salary Compensation for this role will vary among specific regions due to geographic differentials in the labor market, actual pay will be determined considering factors such as relevant skills and experience, knowledge, education and training. However, compensation in the following regions is expected to be as follows: California: Compensation is expected to be between $60,000 and $75,000 Here at Xpansiv, we cultivate diversity, celebrate individuality, and believe unique perspectives are key to our collective success in building trust and transparency in global efforts toward net-zero future. Xpansiv is committed to equal employment opportunity regardless of race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, protected veteran status, or any status protected by applicable federal, state, or local law. Note to Recruiters: Xpansiv does not accept unsolicited resumes or referrals from placement agencies, staffing vendors or other external parties seeking recruiting fees without a signed formal agreement.

Posted 3 days ago

Analyst, Real Time Management-logo
Analyst, Real Time Management
Concentrix Corp.Republic, MO
Job Title: Analyst, Real Time Management Job Description Analyst I, WFM RTA is responsible for planning, coordinating and analyzing interaction volume data in order to meet internal and external service level objectives. If you have experience and are looking for a unique opportunity to showcase your capabilities and potential, we need to talk! Position Summary and Responsibilities: Primarily responsible to generate performance reports and provide input and recommendation on reporting, and analysis based on performance trends. Required to follow the planned data collection, including the types of data and time of data to be captured. Implement reporting changes within the scope of assigned responsibilities for both internal and external clients. Delivery of all designated reporting activities as detailed in Service Menu to agreed timelines and quality both internally and externally. Automate reports to reduce inefficiencies by designing macros. Qualifications Skills/ Environment: Excellent knowledge of Microsoft Office Suite Excellent customer service skills Above average numerical and analytical ability. Average communication skills. Self-starter and independent. Communication/Negotiation: Define reporting requirements and specifications to meet company's business needs. Coordinate activities to ensure the external audit readiness of measurement data if required. Coordinate activities to collect, analyze and report the information. Problem Solving: Interpret instructions and issue arising according to administrative policies and procedures and coordinate with other departments as needed. Recommends establishment of new or modified reporting methods and procedures to improve report content and completeness of information. Contribution/Leadership: Deliver the day-to -day activities that support the measurement and reporting requirements of an account or business unit and to ensure that the required measurement and reporting data is available to both the Client and Management teams. For internal candidates: At least 6 months of tenure at Concentrix and in current role No Disciplinary Action (DA) issued in the past 3 months Good attendance and performance record (meeting KPI's or objectives for the past 3 months) #LATAMCNX Location: Dominican Republic- Santo Domingo Language Requirements: English Time Type: Full time If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents

Posted 4 weeks ago

Artificial Intelligence Principal Product Manager, Real-Time Operations-logo
Artificial Intelligence Principal Product Manager, Real-Time Operations
AxonSeattle, WA
Join Axon and be a Force for Good. At Axon, we're on a mission to Protect Life. We're explorers, pursuing society's most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out diverse perspectives from our customers, communities and each other. Life at Axon is fast-paced, challenging and meaningful. Here, you'll take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter. Your Impact Axon's Fusus platform is redefining how video intelligence drives public safety and enterprise security. We believe that modern real-time crime centers should be powered by cutting-edge, AI-enabled video analytics-not constrained by hardware lock-in or legacy VMS systems. As Principal Product Manager for AI Video Analytics, you will own the vision, roadmap, and delivery of AI-powered video capabilities in the Fusus ecosystem. Your mission is to build the most advanced, hardware-agnostic, and scalable video analytics platform in the industry-transforming how operators detect, investigate, and respond to incidents in real time. The future of video intelligence is flexible, intelligent, and open. Public safety agencies and enterprise security teams are demanding more than just storage and playback-they want real-time insights and predictive capabilities. By leading Axon's AI Video Analytics strategy for Fusus, you'll play a critical role in defining what the next generation of video intelligence looks like-and deliver life-saving impact at scale. You will work at the intersection of computer vision, ecosystem integration, partner enablement, and product experience. You'll collaborate deeply with AI engineering, system integrators, city customers, and third-party camera providers to define and deliver a seamless and powerful video analytics layer-whether deployed on edge devices, in the cloud, or via hybrid models. What You'll Do Location: Seattle WA, Atlanta GA, Boston MA, or Scottsdale AZ Own the end-to-end product strategy for AI video analytics within the Fusus platform. Define and prioritize product features for video object detection, classification, alerting, and rule management across partner and first-party cameras. Work closely with engineering and research teams to evaluate core vs. third-party model performance and optimize deployments across varying hardware contexts. Lead product definition for unified alert management and camera rule configuration workflows-ensuring simplicity, consistency, and scalability. Collaborate with business development and partner teams to shape the Axon-compatible video ecosystem, including integration standards and incentives. Engage directly with customers, including public safety agencies and enterprise security teams, to validate needs, shape capabilities, and refine roadmap priorities. Instrument and evaluate video analytics performance and quality across deployments, ensuring standards are upheld and product feedback is looped into development. What Success Looks Like To thrive in this role, you will need to combine technical fluency, product intuition, and a deep sense of ownership for customer outcomes. You won't just ship features-you'll own an experience that helps our customers protect communities with confidence. Clear delivery of a scalable, camera-agnostic AI video analytics stack that supports city-wide and enterprise-scale deployments. A unified UX for camera alert management and rule configuration that reduces training burden and drives adoption. Performance metrics and telemetry that demonstrate clear improvements in incident detection, operator efficiency, and alert fidelity. Positive feedback from partners and agencies on the effectiveness and openness of the Fusus AI video platform. A sustainable roadmap and execution rhythm that keeps Axon ahead of the competition and aligned with customer needs. What You Bring 8+ years of product management experience, with 3+ focused on AI/ML, computer vision, or video analytics in a B2B context. Deep understanding of VMS systems, video streaming, edge vs. cloud processing tradeoffs, and real-time alerting workflows. Proven ability to lead cross-functional initiatives, influencing engineering, research, deployment, and partner teams toward aligned AI video analytics goals. Proven success working with hardware-agnostic platforms or ecosystems (e.g., integrations with multiple camera vendors). Strong technical literacy with machine learning workflows, performance tuning, and system design in high-uptime environments. Comfort navigating between strategy and execution-capable of driving high-level vision while owning tactical delivery. Excellent communication and customer engagement skills-able to lead cross-functional efforts and influence diverse stakeholders. Benefits that Benefit You Competitive salary and 401k with employer match Discretionary paid time off Paid parental leave for all Medical, Dental, Vision plans Fitness Programs Emotional & Mental Wellness support Learning & Development programs And yes, we have snacks in our offices The Pay: Axon is a total compensation company, meaning compensation is made up of base pay, bonus, and stock awards. The starting base pay for this role is between USD 162,000 in the lowest geographic market and USD 250,000 in the highest geographic market.The actual base pay is dependent upon many factors, such as: level, function, training, transferable skills, work experience, business needs, geographic market, and often a combination of all these factors. Our benefits offer an array of options to help support you physically, financially and emotionally through the big milestones and in your everyday life. To see more details on our benefits offerings please visit www.axon.com/careers/benefits. #LI-Hybrid Don't meet every single requirement? That's ok. At Axon, we Aim Far. We think big with a long-term view because we want to reinvent the world to be a safer, better place. We are also committed to building diverse teams that reflect the communities we serve. Studies have shown that women and people of color are less likely to apply to jobs unless they check every box in the job description. If you're excited about this role and our mission to Protect Life but your experience doesn't align perfectly with every qualification listed here, we encourage you to apply anyways. You may be just the right candidate for this or other roles. Important Notes The above job description is not intended as, nor should it be construed as, exhaustive of all duties, responsibilities, skills, efforts, or working conditions associated with this job. The job description may change or be supplemented at any time in accordance with business needs and conditions. Some roles may also require legal eligibility to work in a firearms environment. Axon's mission is to Protect Life and is committed to the well-being and safety of its employees as well as Axon's impact on the environment. All Axon employees must be aware of and committed to the appropriate environmental, health, and safety regulations, policies, and procedures. Axon employees are empowered to report safety concerns as they arise and activities potentially impacting the environment. We are an equal opportunity employer that promotes justice, advances equity, values diversity and fosters inclusion. We're committed to hiring the best talent - regardless of race, creed, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, genetic information, veteran status, or any other characteristic protected by applicable laws, regulations and ordinances - and empowering all of our employees so they can do their best work. If you have a disability or special need that requires assistance or accommodation during the application or the recruiting process, please email recruitingops@axon.com. Please note that this email address is for accommodation purposes only. Axon will not respond to inquiries for other purposes.

Posted 30+ days ago

After-Hours Real Time Security Monitor-logo
After-Hours Real Time Security Monitor
Catholic Charities Eastern WashingtonSpokane, WA
$4.00 Shift Differential WE OFFER EXCELLENT BENEFITS: FREE Employee Medical Insurance FREE Employee Dental Insurance FREE Employee Vision Insurance Sick leave (8 hours per month) Vacation (Minimum of 2 weeks paid vacation) Discounted health memberships Retirement (Employer contribution - 3% contribution and an additional 3% employer match) FREE Long-Term Disability Insurance FREE Life Insurance 13 Paid Holidays CCEW Mission Feed the hungry, heal the hurting, welcome the stranger. CCEW is an equal opportunity employer. All employees and potential employees will be recruited, selected, trained, promoted, compensated and, if necessary, disciplined or terminated without regard to sex, gender, race, ethnicity, national origin, citizenship, immigration status, religious affiliation, marital status, military veteran status, age, pregnancy, sexual orientation, gender expression or identity, disability, genetic information, or any other basis protected by law. Job Summary This position is responsible for monitoring of cameras of Catholic Charities Eastern Washington Havens and outlying properties, reporting to, and dispatching CAReS personnel as needed. Shifts include swing shift and graveyard. This position provides excellent customer service and monitors and assists with the safety and security of our buildings and residents after normal business hours. Job Duties/Responsibilities To perform this job successfully, an individual must be able to satisfactorily perform each of the essential duties/responsibilities listed below. Reasonable accommodation may be provided to enable individuals with disabilities to perform the essential duties/responsibilities of this job. Ensures that the rules are being observed and that it is a safe environment for residents, patrons, staff, guests, and volunteers. by monitoring the main entrance access area while remaining in the security nest. Completes regular reports on the interactions made while on shift Monitor access to the building and security cameras Document lease violations as observed. Review footage for potential lease violations, and send evidence to property management and/or CAReS team, as assigned Report resident and building emergencies, including calling 911 as needed. Respond to emergency calls forwarded from the answering service Act as an after-hours point of contact for Law enforcement needs and communication. Perform video requests as needed from CCEW staff, Law enforcement and or other community partners. Maintains contact and a cooperative relationship with CCEW Housing Sites, and neighbors, and perform periodical check-ins shift, making notations in appropriate log. Sustains an ongoing cooperative relationship with police and other local community security officers or associations. Completes relevant safety awareness training as requested by Leadership. Acts as POC (point of contact) to on duty CAReS member. Maintain communications with day staff about any situations that may have occurred overnight. Assist in maintaining a safe environment by taking note of obstruction in hallways, lights that need to be replaced, suspicious activities, and unusual smells or sounds Utilizes security surveillance of Housing security systems to identify problems and individuals who are on property and relays information to CAReS team, and or local law enforcement. Will regularly utilize all forms of communication (email, text, phone, etc.) and database practices necessary for this position and as directed by supervisor. Performs related functions necessary to support the mission and core values of Catholic Charities. Read and abide by all company policies and procedures and community policies applicable to your specific property. Uses appropriate administrative, fiscal, physical, and technical safeguards to ensure the confidentiality, integrity, and security of CCEW client protected health information (PHI), per regulations outlined in the Health Insurance Portability and Accountability Act of 1996 (HIPAA). As a mandated reporter, follow all procedures outlined in agency policies and procedures to report to the proper agency when there is suspicion and/or confirmation that a child or adult has been a victim of abuse or neglect. Any other duties or responsibilities that may be assigned by the Housing Director. Adheres to the tenets of Catholic Social Teaching and Catholic Doctrine. Perform related functions necessary to support the mission and core values of Catholic Charities. Knowledge and experience working with computer and operating systems preferred. Experience with the homeless population and affordable housing preferred. Job Qualifications To perform this job successfully, an individual must meet the minimum qualifications listed below. These qualifications are representative of the knowledge, skill and/or ability required to perform this job. Education/Experience: to perform this job successfully, an individual must have a High School Diploma or equivalent. Demonstrated ability in time management for completing duties in a timely fashion. Demonstrated interpersonal, problem-solving and communication skills; demonstrated ability to behave responsibly and maturely and work effectively as a team member. Certificates/Licenses: To perform this job successfully, an individual must have a valid Driver's License and ability to drive for work use. Must successfully pass background check as applicable to position. Physical Abilities: To perform this job successfully, an individual must be able to: Regularly sit, stand, walk, hear/listen, talk Occasionally: lift up to 30 pounds, pull/push, carry, grasp, reach Occasionally crawl, stoop, kneel Clearly see 20+ feet, with or without corrective lenses, ability to focus Mental & Other Skills/Abilities: To perform this job successfully, an individual must have the: Adaptability: ability to adapt to changes, delays, or unexpected events in the work environment; ability to manage competing demands and prioritize tasks; ability to change approach or method to best fit the situation. Analytical Ability: ability to maintain focus for extended periods of time; ability to complete research projects with resourcefulness and persistence; ability to synthesize complex or diverse information; ability to use intuition and experience to complement existing data. Attendance: ability to consistently arrive and be able to work as scheduled. Ability to work flexible hours, including nights and weekends, as needed to meet work expectations. Computer/Technical Ability: working knowledge of: Word Processing software, Spreadsheet software, Internet software Dependability: ability to follow instructions, both in written and verbal format; ability to respond to management direction; ability to complete tasks on time or notify the appropriate person with an alternate plan when necessary. Interpersonal Skills: ability to maintain satisfactory relationships with others, excellent customer service skills and a good overall understanding of appropriate human relations. Awareness of and sensitivity to the service population's culture and socioeconomic characteristics. Judgment: ability to make prudent and timely decisions; ability to exhibit sound and accurate judgment; ability to explain reasoning for decisions. Language Ability: ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals; ability to draft routine reports and correspondence; ability to speak effectively before groups of customers or employees of organization. Mathematical Ability: ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume; ability to apply concepts of basic algebra and geometry. Motor Coordination: the ability to coordinate eyes, hands, fingers, and feet accurately and handle precise movements. Problem Solving Ability: ability to identify and/or prevent problems before they occur; ability to formulate alternative solutions to problems when necessary; ability to transfer learning from past experiences to new experiences of similar nature. Quality Management: ability to complete duties, on time and with absolute precision, at least 95% of the time; ability to edit the accuracy and thoroughness of one's work as well as the work of others; ability to constructively apply feedback to improve performance, ability to generate ideas to improve and promote quality in work. Reasoning Ability: ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form; ability to deal with problems involving several concrete variables in standardized situations. Supervisory Skills: this job has no direct supervisory responsibilities. Workplace Environmental Conditions While performing the essential duties/responsibilities of this job, the employee will be: Noise Conditions: exposed during a shift to constant or intermittent sounds at moderate to loud levels of sound dependent upon the daily activities. Client Population may include persons involved in gangs, with substance abuse concerns, homelessness and/or tendencies towards violent behavior. Exposure to Trauma: Employees of Catholic Charities Eastern Washington provide direct services to vulnerable community members including those who have behavioral health challenges and those who have been exposed to trauma.

Posted 4 weeks ago

Real Bearded Santa Claus (Hamilton Place Mall)-logo
Real Bearded Santa Claus (Hamilton Place Mall)
Portrait HoldingsChattanooga, TN
We are hiring Santas for over 100+ photo sets across the country! Are you a real bearded Santa, have that unmistakable twinkle in your eye, have a jolly attitude and a heart full of warmth? If the answer is yes, then you are perfect and we would love to talk to you! Apply today and be a part of our MAGICAL season! Requirements Portray Santa Claus with warmth, enthusiasm, and authenticity Interact with children and families, spreading joy Pose for photographs and work with support staff Maintain Santa's appearance, ensuring the suit, beard, and accessories are in top condition/positioned Love for the holiday season and a passion for what Santa stands for Ability to stay in character Maintain a jolly disposition Background check is required

Posted 30+ days ago

Real Bearded Santa Claus (Harford Mall, MD)-logo
Real Bearded Santa Claus (Harford Mall, MD)
Portrait HoldingsBel Air, MD
We are hiring Santas for over 100+ photo sets across the country! Are you a real bearded Santa, have that unmistakable twinkle in your eye, have a jolly attitude and a heart full of warmth? If the answer is yes, then you are perfect and we would love to talk to you! Apply today and be a part of our MAGICAL season! Requirements Portray Santa Claus with warmth, enthusiasm, and authenticity Interact with children and families, spreading joy Pose for photographs and work with support staff Maintain Santa's appearance, ensuring the suit, beard, and accessories are in top condition/positioned Love for the holiday season and a passion for what Santa stands for Ability to stay in character Maintain a jolly disposition Background check is required

Posted 30+ days ago

Real Bearded Santa Claus (Hanes Mall)-logo
Real Bearded Santa Claus (Hanes Mall)
Portrait HoldingsWinston-Salem, NC
We are hiring Santas for over 100+ photo sets across the country! Are you a real bearded Santa, have that unmistakable twinkle in your eye, have a jolly attitude and a heart full of warmth? If the answer is yes, then you are perfect and we would love to talk to you! Apply today and be a part of our MAGICAL season! Requirements Portray Santa Claus with warmth, enthusiasm, and authenticity Interact with children and families, spreading joy Pose for photographs and work with support staff Maintain Santa's appearance, ensuring the suit, beard, and accessories are in top condition/positioned Love for the holiday season and a passion for what Santa stands for Ability to stay in character Maintain a jolly disposition Background check is required

Posted 30+ days ago

Real Bearded Santa Claus - Substitute for Detroit Metro, Lansing and Grand Rapid-logo
Real Bearded Santa Claus - Substitute for Detroit Metro, Lansing and Grand Rapid
Portrait HoldingsOkemos, MI
Are you a real bearded Santa, with that unmistakable twinkle in your eye, have a jolly attitude and a heart full of warmth? If the answer is yes, then you are perfect and we would love to talk to you! We are hiring Santas for over 100+ photo sets across the country. Apply today and be a part of our MAGICAL Christmas 2025 Season! Requirements - Portray Santa Claus with warmth, enthusiasm, and authenticity - Interact with children and families, spreading joy - Pose for photographs and work with support staff - Maintain Santa's appearance, ensuring his suit, beard, and accessories are in top condition - Love the holiday season and have a passion for what Santa stands for - Ability to stay in character - Maintain a jolly disposition - Background check is required - Include a photo, if possible Benefits Substitute and Fill-in Positions Available for Western Pennsylvania locations Competitive Compensation

Posted 30+ days ago

Real Bearded Santa Claus (Ingram Park)-logo
Real Bearded Santa Claus (Ingram Park)
Portrait HoldingsSan Antonio, TX
We are hiring Santas for over 100+ photo sets across the country! Are you a real bearded Santa, have that unmistakable twinkle in your eye, have a jolly attitude and a heart full of warmth? If the answer is yes, then you are perfect and we would love to talk to you! Apply today and be a part of our MAGICAL season! Requirements Portray Santa Claus with warmth, enthusiasm, and authenticity Interact with children and families, spreading joy Pose for photographs and work with support staff Maintain Santa's appearance, ensuring the suit, beard, and accessories are in top condition/positioned Love for the holiday season and a passion for what Santa stands for Ability to stay in character Maintain a jolly disposition Background check is required

Posted 30+ days ago

Real Bearded Santa Claus (Provo Towne Centre)-logo
Real Bearded Santa Claus (Provo Towne Centre)
Portrait HoldingsProvo, UT
We are hiring Santas for over 100+ photo sets across the country! Are you a real bearded Santa, have that unmistakable twinkle in your eye, have a jolly attitude and a heart full of warmth? If the answer is yes, then you are perfect and we would love to talk to you! Apply today and be a part of our MAGICAL season! Requirements Portray Santa Claus with warmth, enthusiasm, and authenticity Interact with children and families, spreading joy Pose for photographs and work with support staff Maintain Santa's appearance, ensuring the suit, beard, and accessories are in top condition/positioned Love for the holiday season and a passion for what Santa stands for Ability to stay in character Maintain a jolly disposition Background check is required

Posted 30+ days ago

Roofing Sales Hustler - Uncapped Earnings, Real Growth-logo
Roofing Sales Hustler - Uncapped Earnings, Real Growth
Elite Construction SolutionsOklahoma City, OK
💥 Ready to Level Up Your Life? Join the Elite Sales Team at 123 Exteriors! We’re not just growing—we’re exploding with opportunity. 123 Exteriors , in partnership with Elite Construction Solutions , is expanding again and looking for motivated sales pros who are ready to build wealth, grow a real career, and make a difference for homeowners who need help after storm damage. If you’re tired of limits—on your income, your time, your growth—this is your chance to break out. 💼 What You’ll Do: As a Home Exterior Sales Representative , you’ll work in areas recently impacted by hail and wind storms, offering homeowners fast, professional solutions for roofing, siding, and window repairs. You’ll: Hit the field, knock doors, and build trust in communities that need you Inspect exteriors, help guide clients through insurance claims, and close deals with confidence Climb roofs, lift ladders, and embrace the elements—it’s hands-on and high-reward Represent a company that actually delivers on what it promises 💰 Your Hustle = Your Paycheck This is a commission-based 1099 role where you control the ceiling. Top reps earn $600K+ 20+ reps closed $1M+ in sales this year Transparent pay, weekly installs, and zero cap on what you can earn Full support from leadership, tools, training, and a name that opens doors 🏆 Why Choose 123 Exteriors? We’re proud to be part of the Elite Family of Brands , an industry powerhouse since 2006 with: 17+ offices across the country Over 20,000 successful projects and counting A place among the top 1% of contractors nationwide We’re not some fly-by-night storm chaser—we’re the real deal, with consistent installs, real support, and a reputation built on results. 🌐 Learn more about us here 🔥 Is This You? You’re hungry. You want more. You’re great with people, confident in your communication, and not afraid of hard work. Maybe you’ve been in roofing sales before—or maybe you just know how to hustle and want your shot at something big. If you’re ready to ditch average and build something bigger , we want to talk to you. 🎯 Key Perks of the Role: Unlimited earning potential through commission Flexible schedule—you run your day No experience needed—we’ll train the right person Get outside, meet people, and build something real 📩 Apply now to start your journey with a company that values you, backs you, and pays you what you’re worth. https://roofsbyecs.com/about-us/elite-family/ Requirements Perform roof inspections Possess reliable transportation Engage in door-to-door sales Follow up on company provided leads Conduct inspections on roofs and exteriors to assess storm damage Cultivate and maintain customer relationships Identify customer needs and offer appropriate solutions Stay updated with product information and industry changes Provide customer service support Document roofing components, defects, and storm damage findings Participate in proactive lead generation by door-knocking and seeking referrals Analyze sales data to identify trends and growth opportunities Create sales strategies to increase revenue and market share Maintain accurate records of sales activities Schedule: Monday to Friday Weekends as needed Benefits Elite Company Culture Advancement Opportunities - 50+ promotions in the past year Industry leading training program Flexible Schedule Compensation package: Training pay Industry leading commission Exceptional performance bonus opportunities Uncapped commission Weekly paychecks #ZR

Posted 30+ days ago

Real Bearded Santa Claus (Haute City Center)-logo
Real Bearded Santa Claus (Haute City Center)
Portrait HoldingsTerre Haute, IN
Are you a real bearded Santa, with that unmistakable twinkle in your eye, have a jolly attitude and a heart full of warmth? If the answer is yes, then you are perfect and we would love to talk to you! We are hiring Santas for over 100+ photo sets across the country. Apply today and be a part of our MAGICAL Christmas 2025 Season! Requirements - Portray Santa Claus with warmth, enthusiasm, and authenticity - Interact with children and families, spreading joy - Pose for photographs and work with support staff - Maintain Santa's appearance, ensuring his suit, beard, and accessories are in top condition - Love the holiday season and have a passion for what Santa stands for - Ability to stay in character - Maintain a jolly disposition - Background check is required - Include a photo, if possible Benefits Full-time and Fill-in Positions Available Competitive Compensation

Posted 30+ days ago

Real Bearded Santa Claus (Valley Mall)-logo
Real Bearded Santa Claus (Valley Mall)
Portrait HoldingsHagerstown, MD
We are hiring Santas for over 100+ photo sets across the country! Are you a real bearded Santa, have that unmistakable twinkle in your eye, have a jolly attitude and a heart full of warmth? If the answer is yes, then you are perfect and we would love to talk to you! Apply today and be a part of our MAGICAL season! Requirements Portray Santa Claus with warmth, enthusiasm, and authenticity Interact with children and families, spreading joy Pose for photographs and work with support staff Maintain Santa's appearance, ensuring the suit, beard, and accessories are in top condition/positioned Love for the holiday season and a passion for what Santa stands for Ability to stay in character Maintain a jolly disposition Background check is required

Posted 30+ days ago

Real Bearded Santa Claus (Imperial Valley Mall)-logo
Real Bearded Santa Claus (Imperial Valley Mall)
Portrait HoldingsEl Centro, CA
We are hiring Santas for over 100+ photo sets across the country! Are you a real bearded Santa, have that unmistakable twinkle in your eye, have a jolly attitude and a heart full of warmth? If the answer is yes, then you are perfect and we would love to talk to you! Apply today and be a part of our MAGICAL season! Requirements Portray Santa Claus with warmth, enthusiasm, and authenticity Interact with children and families, spreading joy Pose for photographs and work with support staff Maintain Santa's appearance, ensuring the suit, beard, and accessories are in top condition/positioned Love for the holiday season and a passion for what Santa stands for Ability to stay in character Maintain a jolly disposition Background check is required

Posted 30+ days ago

Real Bearded Santa Claus (Magnolia Mall)-logo
Real Bearded Santa Claus (Magnolia Mall)
Portrait HoldingsFlorence, SC
We are hiring Santas for over 100+ photo sets across the country! Are you a real bearded Santa, have that unmistakable twinkle in your eye, have a jolly attitude and a heart full of warmth? If the answer is yes, then you are perfect and we would love to talk to you! Apply today and be a part of our MAGICAL season! Requirements Portray Santa Claus with warmth, enthusiasm, and authenticity Interact with children and families, spreading joy Pose for photographs and work with support staff Maintain Santa's appearance, ensuring the suit, beard, and accessories are in top condition/positioned Love for the holiday season and a passion for what Santa stands for Ability to stay in character Maintain a jolly disposition Background check is required

Posted 30+ days ago

Great Side Job Evenings & Weekends. Friendly Conversations. Real Impact.-logo
Great Side Job Evenings & Weekends. Friendly Conversations. Real Impact.
Joyce Windows, Sunrooms & BathsPittsburgh, PA
Great Side Job Evenings & Weekends. Friendly Conversations. Real Impact. Joyce Factory Direct is hiring part-time Event Marketers to represent our home improvement brand at local events, fairs, festivals, and trade shows. This is the perfect side job for outgoing individuals who love talking with people and want to earn great money in a flexible, fun environment. About Us: Joyce Factory Direct is a trusted name in home improvement, specializing in windows, doors, sunrooms, and bathrooms. With more than 70 years in the industry, we pride ourselves on top-quality products and customer service. Position Overview: As an Event Marketer, you'll help spread the word about our services by engaging with event attendees, initiating conversations, and capturing leads. This is a great opportunity for individuals who enjoy social interaction and want to make a real impact on homeowners. Responsibilities: Set up and manage a clean, professional event booth Engage with attendees and start friendly conversations Explain the benefits of our products (no hard selling required) Conduct product demonstrations Collect basic lead information for our sales team Hit minimum lead goals Qualifications: Outgoing, friendly, and approachable personality Excellent communication and interpersonal skills Able to work independently and as part of a team Comfortable standing and interacting for extended periods Prior sales or marketing experience is a plus but not required Compensation: $25–$32 per hour, including incentives Up to $47 per hour possible with consistent demos No cap on earning potential Benefits: Flexible part-time schedule (evenings and weekends) Paid training and ongoing support Opportunities for growth within the company A fun and rewarding work environment How to Apply: If you’re outgoing, energetic, and ready to earn top dollar just by talking to people, we’d love to hear from you. Apply now and join Joyce Factory Direct to make a real impact—one conversation at a time. Job Type: Part-time Salary: $25–$32 per hour (including commissions and incentives)

Posted 30+ days ago

Real Bearded Santa Claus (CoolSprings Galleria)-logo
Real Bearded Santa Claus (CoolSprings Galleria)
Portrait HoldingsFranklin, TN
We are hiring Santas for over 100+ photo sets across the country! Are you a real bearded Santa, have that unmistakable twinkle in your eye, have a jolly attitude and a heart full of warmth? If the answer is yes, then you are perfect and we would love to talk to you! Apply today and be a part of our MAGICAL season! Requirements Portray Santa Claus with warmth, enthusiasm, and authenticity Interact with children and families, spreading joy Pose for photographs and work with support staff Maintain Santa's appearance, ensuring the suit, beard, and accessories are in top condition/positioned Love for the holiday season and a passion for what Santa stands for Ability to stay in character Maintain a jolly disposition Background check is required

Posted 30+ days ago

Real Bearded Santa Claus (Golden East Crossing)-logo
Real Bearded Santa Claus (Golden East Crossing)
Portrait HoldingsRocky Mount, NC
We are hiring Santas for over 100+ photo sets across the country! Are you a real bearded Santa, have that unmistakable twinkle in your eye, have a jolly attitude and a heart full of warmth? If the answer is yes, then you are perfect and we would love to talk to you! Apply today and be a part of our MAGICAL season! Requirements Portray Santa Claus with warmth, enthusiasm, and authenticity Interact with children and families, spreading joy Pose for photographs and work with support staff Maintain Santa's appearance, ensuring the suit, beard, and accessories are in top condition/positioned Love for the holiday season and a passion for what Santa stands for Ability to stay in character Maintain a jolly disposition Background check is required

Posted 30+ days ago

Real Bearded Santa Claus (Woodbridge Center)-logo
Real Bearded Santa Claus (Woodbridge Center)
Portrait HoldingsWoodbridge Township, NJ
We are hiring Santas for over 100+ photo sets across the country! Are you a real bearded Santa, have that unmistakable twinkle in your eye, have a jolly attitude and a heart full of warmth? If the answer is yes, then you are perfect and we would love to talk to you! Apply today and be a part of our MAGICAL season! Requirements Portray Santa Claus with warmth, enthusiasm, and authenticity Interact with children and families, spreading joy Pose for photographs and work with support staff Maintain Santa's appearance, ensuring the suit, beard, and accessories are in top condition/positioned Love for the holiday season and a passion for what Santa stands for Ability to stay in character Maintain a jolly disposition Background check is required

Posted 30+ days ago

Axon logo
Senior Director, Real Time Operations (Rto) Saas Delivery
AxonAtlanta, GA

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Job Description

Join Axon and be a Force for Good.

At Axon, we're on a mission to Protect Life. We're explorers, pursuing society's most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out diverse perspectives from our customers, communities and each other.

Life at Axon is fast-paced, challenging and meaningful. Here, you'll take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter.

Your Impact

At Axon, we're not just delivering products-we're transforming how public safety agencies operate. As we expand our impact, we're seeking an innovative leader to tackle complexity head-on and turn challenges into scalable solutions that drive real-world change. Axon's breadth of product offerings and high flexibility for meeting customer needs results in dynamic and complex customer agreements that can be challenging to implement. Your problem-solving skills, business acumen, technical expertise and industry experience will come into play as you find effective ways to enhance and scale the software deployment experience. You will be able to help Axon reach new heights by enabling faster and more effective means of deploying our offerings at scale.

What You'll Do

Location: Hybrid in one of our US based hubs (Atlanta, Boston, Denver, San Francisco, Scottsdale, or Seattle metro areas)

Reports to: VP, Software Services

  • Owns the successful go-live and customer satisfaction for complex SaaS public safety Real Time Operations solutions (Fusus). Deploying Fusus from Axon involves installing cloud components, integrating cameras and systems like CAD, configuring user access, and training personnel to deliver a real-time intelligence platform.
  • Owns and manages the discovery analysis, statements of work, product gap assessments, project planning, execution, on-site training and project close out.
  • Motivates, inspires, leads and scales a rapidly growing team of 60+ people with skills in business analysis, engineering, solution architecture, integrations, and implementation across the global PSO team.
  • Partners closely with Product to influence the product and tool enhancements that shorten our deployment times
  • Identifies Systems Integrators and contractor to augment Axon's service delivery operations
  • Maintains a strong partnership with Sales to align on customer priorities and communicate issues and concerns as it relates to customer sentiment and help needed
  • Drives the pace of deployments for Fusus by identifying scaling opportunities, and proposing new processes and or tooling
  • Influences roadmap and specifications through close collaboration with Product and R&D teams.
  • Collaborates with Training to optimize the delivery of content and solutions.
  • Partners with functional teams across the organization to deliver high-quality desired outcomes (Hardware deployments, Technical Account Management, Finance, People Operations, and R&D).
  • Partner with Finance to build a comprehensive capacity and resource model and strategy that enables flexibility and ensures we meet our SLA
  • Stays current with industry best practices and competitive intel to help shape and evolve Axon's software services organization
  • Proactively monitors and strives to maintain high levels of quality, accuracy, and process consistency.
  • Can closely monitor and report on the health of projects and agencies as it relates to SW deployments
  • Establishes KPIs and tracks to ensure individual and overall organizational performance
  • Builds a strong team, establishes succession plans, and provides coaching and mentorship to employees
  • Identifies new ways of working and can reduce costs to increase margins
  • Owns the go-to-market software services RTO pricing strategy with input from Sales and Product
  • Travel expectation: 10-25%

What You Bring

  • Bachelor's degree in business, engineering, or an applicable field
  • 10+ years of experience leading SaaS deployment teams
  • Powerful communicator (both oral & written)
  • Demonstrated ability to influence cross-functionally to achieve results
  • Demonstrated ability to work in a dynamic, fast-paced, changing environment
  • Deploying new products under tight constraints. Success on the front lines of deploying solutions that require customers to change their behaviors while accommodating fixed requirements, time, and resources.
  • Bring best practices from SaaS deployment to evangelize a vision for Axon.
  • Excellent talent assessment and leadership skills.
  • Judgment to craft a clear vision, build the processes and team, and execute to pursue that vision.
  • External-facing customer skills. Demonstrated ability to interface directly with customers, professional demeanor, and ability to establish trust with customers.
  • Must pass a Criminal Justice Information Services (CJIS) background check and maintain confidential and highly sensitive information.

Preferred Qualifications

  • Specific experience with public safety software implementations
  • MBA Degree
  • Relies on a systematic and analytical approach to sales growth and sales operations
  • Demonstrated ability to work in a dynamic, fast-paced, changing environment
  • Experience implementing new operational technologies with the sales force, including business analytics tools
  • Experience with start-ups and larger companies
  • Experience scaling a services org from scrappy to something large and efficient/effective
  • Has successfully led a dispersed work force environment
  • Extensive experience with CRM technology and strategy development using Salesforce.com
  • International experience in markets such as the UK, Canada, Australia, Brazil, Spain, Italy, France, etc.

Benefits that Benefit You

  • Competitive salary and 401k with employer match
  • Discretionary paid time off
  • Paid parental leave for all
  • Medical, Dental, Vision plans
  • Fitness Programs
  • Emotional & Mental Wellness support
  • Learning & Development programs
  • And yes, we have snacks in our offices

Benefits listed herein may vary depending on the nature of your employment and the location where you work.

Don't meet every single requirement? That's ok. At Axon, we Aim Far. We think big with a long-term view because we want to reinvent the world to be a safer, better place. We are also committed to building diverse teams that reflect the communities we serve.

Studies have shown that women and people of color are less likely to apply to jobs unless they check every box in the job description. If you're excited about this role and our mission to Protect Life but your experience doesn't align perfectly with every qualification listed here, we encourage you to apply anyways. You may be just the right candidate for this or other roles.

Important Notes

The above job description is not intended as, nor should it be construed as, exhaustive of all duties, responsibilities, skills, efforts, or working conditions associated with this job. The job description may change or be supplemented at any time in accordance with business needs and conditions.

Some roles may also require legal eligibility to work in a firearms environment.

Axon's mission is to Protect Life and is committed to the well-being and safety of its employees as well as Axon's impact on the environment. All Axon employees must be aware of and committed to the appropriate environmental, health, and safety regulations, policies, and procedures. Axon employees are empowered to report safety concerns as they arise and activities potentially impacting the environment.

We are an equal opportunity employer that promotes justice, advances equity, values diversity and fosters inclusion. We're committed to hiring the best talent - regardless of race, creed, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, genetic information, veteran status, or any other characteristic protected by applicable laws, regulations and ordinances - and empowering all of our employees so they can do their best work. If you have a disability or special need that requires assistance or accommodation during the application or the recruiting process, please email recruitingops@axon.com. Please note that this email address is for accommodation purposes only. Axon will not respond to inquiries for other purposes.

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