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Looking for a New Career? Be an Customer Solutions Associate with Frontier!

Our team is all about helping everyday people stay connected. As an Customer Solutions Associate, you’ll chat with customers, match them with the right Frontier services, and get firsthand experience in the exciting world of telecom sales. It’s a performance-driven role — meaning your hard work pays off (literally). If you’re outgoing, curious, and ready to take that first big step, come join a team that’s got your back!

Perks of being an Customer Solutions Associate

• Weekly commission-based pay — the more you achieve, the more you earn.
• Fun, team-oriented work environment.
• Opportunities for promotion within Prosper Consultants.
• Mentorship from experienced account coordinators.
• Recognition and rewards for outstanding work.

Duties of a Customer Solutions Associate

• Speak directly with customers about Frontier products and help them make informed choices.
• Provide friendly, one-on-one guidance for new and existing accounts.
• Generate new customer connections through interactive outreach and follow-ups.
• Collaborate with team members to hit group and individual sales goals.
• Keep customer records up-to-date with accurate information.
• Support clients with account management and troubleshooting.
• Promote a positive company image with every customer touchpoint.
• Help brainstorm creative ways to improve the client experience.

Qualities needed to be an Customer Solutions Associate

• A people-first attitude — you like helping others!
• No prior experience needed; we’ll train you to succeed.
• Confidence in communicating and multitasking.
• Open to feedback and eager to improve.
• A self-starter with a friendly, outgoing personality.
• Basic computer skills and reliability are a must.
• Excitement about building a lasting career in sales.

At Prosper Consultants, growth isn’t just a goal but a process we drive with purpose. Guided by our core values, we’re dedicated to helping every client (and every team member) reach their full potential. We know that each business and career is unique, so we tailor our strategies to meet specific goals with creativity, insight, and precision. Be part of a team that turns challenges into opportunities and potential into success.