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Job Description
DELIVERY ASSURANCE COORDINATORJob Summary: HQ Aero is currently recruiting for a DELIVERY ASSURANCE COORDINATOR inBRIDGEPORT, WVJob Overview: The Delivery Assurance Coordinator is the primary contact for the customer and responsible for implementing solutions and process improvements to ensure on-time delivery. Applicants must have solid manufacturing experience with focus on root cause analysis and effective interpersonal communication skills with the ability to develop strong relationships. This role acts as the liaison between the company and the customer, and must possess a strong work ethic, proactively identify opportunities to improve services and have a strong commitment to Quality and EH&S.Responsibilities and Duties (included but not limited to)
Manages delivery assurance processes and/or works to achieve day-to-day delivery assurance objectives
Implements solutions to issues such as the coordination of parts deliveries and material flow to ensure on-time delivery, and to identify root causes that impacts on-time delivery
Implements process improvements and works with the customer to ensure early identification of shortages
Collaborates with other departments as necessary regarding meeting requirements to minimize negative impacts to the customer in the case of shortages
Works with Customer Service daily to communicate commitments and recovery plans
Tracks and manages work in process (WIP) and expedites unique requests that stem from lineup changes or any other circumstance to ensure on-time delivery and flow to customer
Performs escalated expediting when required
Monitor production operations and identify manufacturing process improvement opportunities, prepare presentations and lead meetings
Drive actions to mitigate potential delivery delays by identifying risks, performing root cause analysis and development of recovery plans to bring shipments back in-line with customer requirements
Continuous performance improvement mindset and the ability to lead and inspire change
Work closely with Quality and Production Teams to address non-conformance issues that may affect assembly/shipment schedules
Qualifications:
Bachelor's degree from an accredited institution OR
In absence of a degree, relevant equivalent experience is required
Must possess a valid unrestricted U.S. driver's license
Excellent organization, time management, presentation, process documentation, problem solving, and communication skills
Preferred Skills
Strong Aviation experience
Customer facing experience
Experience leveraging strong communication skills to deliver results to the customer
Ability to lead cross-functional teams to resolve customer delivery and quality issues
Demonstrated experience with SAP Systems
Ability to demonstrate strong Microsoft Office skills
Continuous Improvement background and demonstrated ability to lead and drive projects to closure/Lean Six Sigma
Job Type:
Full-time, Contract
Essential Job Functions
Must be able to work as a part of a team in a high-stress, fast-paced environment.
Must be a self-starter, able to work with little to no guidance. Must be highly motivated, detail-oriented, organized, with the ability to multi-task.
Physical Demands: The employee must occasionally lift and/or move up to 50 pounds, Position requires frequent walking, standing and/or climbing.
Work Environment: FAR Part 135 aircraft maintenance in a hangar and ramp environment.
DISCLAIMER This job description indicates the general nature and level of work expected by the successful applicant. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the successful applicant. The successful applicant may be asked to perform other duties as required.
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