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Position Summary

This individual will provide overall leadership and focus on the quality program for the manufacturing plant. The incumbent will promote / drive the key initiatives of safety, quality and delivery utilizing the various tools and programs available within O'Neal Manufacturing Services. This individual must have strong technical expertise, a thorough working knowledge of quality assurance principles, be an effective communicator, and display outstanding leadership skills. The ideal candidate will demonstrate effective management skills as well as a strong emphasis on continuous improvement through the application of lean principles and 6-Sigma methodologies. The incumbent must have a strong background in manufacturing and experience interacting effectively with customers.

Duties and Responsibilities

• Learn, apply and promote the Vision, Mission, and Values of O'Neal Manufacturing Services.
• Effectively communicate quality goals and objectives to plant personnel and lead achievement efforts.
• Manage QA department activities to ensure that resources are effectively utilized and customer goals and deadlines are routinely met.
• Develop and deploy development plans for QA personnel to ensure department is functioning at a high level.
• Staff and equip the QA function for all critical quality functions including product inspection, metrology, auditing, process control, and continual improvement such that customer requirements and expectations are met.
• Communicate effectively and proactively with customers to ensure problems are addressed and impact to OMS is mitigated.
• Lead plant PPAP activities and coordinate with other plant staff to ensure seamless product launches.
• Investigate root cause and implement permanent corrective actions for all customer complaints.
• Respond to customer corrective action requests in a timely fashion and in the format required. (5-Why, 8-D etc.)
• Ensure that corrective actions are initiated in MQ1, root causes are identified, and countermeasures are deployed and effective for internal and external quality issues.
• Oversee the containment process when problems are encountered so as to mitigate the impact of the problem throughout the supply chain.
• Conduct statistical capability studies on parts / processes and utilize the data to make process / equipment improvement recommendations.
• Evaluate and implement measurement tools to assist in the production of a quality product.
• Administer the company Layered Process Audit (LPA) program to drive improvement in product and process quality and overall customer satisfaction.
• Write and implement work instructions to prevent the manufacture of defective products.
• Identify and implement quality gates to prevent defects from being passed to the next process.

Skills and Qualifications

• Must have or be pursuing a Bachelors or Associates degree in a related technical field or have equivalent related experience.
• 5 or more years of relevant quality experience working in a manufacturing environment.
• Prior experience managing an ISO9001 based quality management system.
• 3 or more years' experience supervising/managing people.
• Experience working with automotive core tools (APQP, PPAP, FMEA, SPC, and MSA).
• Familiarity with GD&T concepts and dimensional measurement techniques.
• Experience working with OEM customers.
• Experience with Lean Systems and / or 6-Sigma Green / Black Belt or similar structured problem-solving methodology.
• Prior quality engineering experience strongly preferred.

Physical Requirements

• Ability to lift 20 lbs. as needed.
• Ability to bend, stand, climb, twist and stoop for extended periods of time.
• Ability to perform sedentary work including sitting for extended periods of time.
• Ability to operate standard office equipment.
• Have good vision of 20/30 with corrective lenses.
• Ability to maintain coordination of hand and finger movements to grasp and manipulate objects with precision.
• Travel as needed to accomplish desired results. Overnight travel may be required occasionally.

Subject to environmental conditions that occur indoors and outdoors which includes but is not limited to exposure to changing temperatures, loud noises, vibration from use of equipment and the following:

• Hazards: Variety of physical conditions, such as proximity to moving mechanical parts, electrical current, exposure to high heat or exposure to chemicals.
• Atmospheric conditions: One or more of the following conditions that affect the respiratory system or the skin - fumes, odors, dust, mist, gases or poor ventilation.
• Oils: there is air and/or skin exposure to oils and other cutting fluids.