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Specialist II Service Line - Great Lakes
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Overview
Job Description
Essential Job Functions
Maintains a safe, secure and healthy environment by adhering to Company/Customer safety standards and practices and to legal regulations, alerting others regarding potential hazards or concern
Performs all duties as assigned and adheres to TEAM's Core Values
Supports the overall strategic vision of the P&SL's, including:
Standardized execution by
Supporting safety and quality standards
Leading deployment of, and supporting standard process, procedure and technical applications
Developing and enforcing equipment standards, calibration and maintenance
Analyzing large consumable purchases and CAPEX to make recommendations on improved purchasing strategies
Developing and performing technical training and certifications
Performing field audits and competency development
Supporting critical job review
Improved commercial performance by
Supporting key performance indicators (KPI's)
Reviewing and enforcing pricing and margins
Reviewing win/loss/pending tracking and analysis
Supporting job walks, quotes and bid support
Supporting commercial training
Supporting competitive analysis
Identifying market opportunities for higher level collaboration
Supporting industry representation and influence
Providing technical expertise in support of divisional sales and profitability efforts
Managed product lifecycle by
Supporting application and incident technical support
Supporting risk identification and mapping
Supporting digitization and improved decision making
Supporting lean / agile processes
Supporting ideation / innovation and new technologies
Recommending acquisitions and strategic alliances
Being the voice of the customer
Supports the performance of his/her immediate and extended teams by
Influencing and leading P&SLM's, P&SLS' and SME's
Defining tasks and projects to the staff
Supporting training needs and coaching
Leading technical sales conversations with current and prospective customers
Job Qualifications
High school diploma or equivalent required, technical school or college credits preferred
Military experience with mechanical, instrument, electrical or computer application training and experience; or two (2) years' experience in an apprentice program in the areas listed above; or Trade School Degree in an industrially related field; or a similar Associates Degree; or three (3) or more years' experience in industrial operations or maintenance
Three (3) to six (6) years' service line experience
Strong written and spoken communication skills
Strong computer skills, (Email, Word, Excel, Power Point)
Ability to perform a variety of tasks, often changing assignments on short notice
Ability to prioritize and complete work assignments by specific deadlines
Ability to work under extreme pressure, tight deadlines and constantly shifting priorities due to changes to the original schedule
Ability to manage multiple client relationships and develop win - win outcomes with customers
Experience working on, supervising or managing field projects
Demonstrated specialized technical knowledge in specific P&SL(s)/discipline
Knowledge of Safety, Quality, Financial, Environmental, and Regulatory requirements
Experience reviewing models, P&IDs, Isometrics and other engineering drawings
Travel requirement up to 50%
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