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Greendot logo
GreendotCincinnati, OH
We're looking for talented professionals, anywhere in the United States, to join us in bringing smart money management and payment solutions to everyone's fingertips. At Green Dot, we are evolving to a new and permanent "Work from Anywhere" model designed to maximize the benefits of remote work, promote and enable a strong culture of performance and connectedness, and attract the best and brightest talent who align with our entrepreneurial spirit and mission. >>>>>>>>>> JOB DESCRIPTION This role will require working the Blue Ash, OH office. This role requires written and verbal bilingual skills in Spanish/English. Monday-Friday 8:00am-4:30pm EST What does a Bilingual Corporate Resolutions Specialist do at Green Dot? As the Corporate Resolutions Specialist, you will be responsible for resolving the most escalated customer-initiated issues to the highest professional standards. Using your excellent customer service skills, you will have the opportunity to advocate for our customers by delivering world-class customer service and managing all escalations to attain the best possible response/resolution. In Green Dot Customer Escalations, we continually seek individuals with a keen passion for delivering exceptional customer experiences, a desire to make a positive impact, a commitment to their work, the ability to elevate the performance of their team members and display enjoyment for solving complex customer issues. As a Bilingual Corporate Resolutions Specialist, you can look forward to: Ensuring that all customer escalations and complaints are managed to excellent professional standards and within Green Dot terms and policies. Receiving inbound contacts calls and complete outbound contacts (callbacks, responses, etc.) to ensure that all queues are maintained, and all service levels are met. Maintain personal and team accountability for productivity and efficiency. Demonstrating ownership of customer issues and work proactively with Green Dot business units, partners and vendors to manage issues through to a complete resolution in a timely manner. Demonstrating the ability to understand the big picture and identify the underlying drivers causing complaints by capturing, reporting and analyzing systematic issues and recommending solutions to improve processes and products. Proactively make recommendations to address the root causes of escalations and complaints by leveraging escalation contacts and processes. Understanding current business processes and tools that impact our customers and work with the manager and the necessary owners internally to resolve any issues and fix processes. Sharing information and knowledge with other team members to recognize and reduce the number of repeated issues. Capturing all pertinent customer contact information accurately and concisely within the data capture systems and ensure data is properly maintained. Following escalation and complaint procedures in order to ensure that all customer escalations and complaints are tracked, and all relevant parties are informed of actions taken to resolve issues. Utilizing appropriate tools to ensure the customer receives relevant information and identify knowledge gaps and/or outdated policy/procedure which caused frontline efforts to fail. Supporting Green Dot employees and executives with resolving customer issues. Maintaining contact with all other relevant customer groups within Green Dot to ensure support for resolution of customer issues, consistency of approach and smooth cross-department cooperation. Performing other duties as assigned. You might be the right match for this role if: You have a passion for customer service and enjoy finding solutions. You enjoy demonstrating sound negotiation, problem-solving and conflict resolution skills by working to resolve issues within your own authority and parameters whenever possible You are excited to advocate as the "voice of the customer". you have the ability to work independently and follow directions related to your job with little follow-up by your manager. These are qualifications we are looking for to help add to our culture and for you to join us in our mission! Required: Minimum 3 years of customer service experience. Bilingual in Spanish/English (written and verbal) Ability to communicate effectively with all levels of management and company personnel. Demonstrated negotiation and conflict management skills. Proficiency in MS Outlook, Word, PowerPoint and Excel skills required. Preferred: Previous corporate escalations or higher tier experience desired. Exceptional problem-solving and organizational skills Proven success working in a collaborative team within a fast-paced, highly visible, customer-centric and focused environment. POSITION TYPE Regular PAY RANGE The targeted base salary for this position is $36,200 to $55,300 per year. The final compensation will be determined by a number of factors such as qualifications, expertise, and the candidate's geographical location. >>>>>>>>>> Green Dot promotes diversity and provides equal opportunity for all applicants and employees. We are dedicated to building a company that represents a variety of backgrounds, perspectives, and skills. We believe that the more inclusive we are, the better our work (and work environment) will be for everyone. Additionally, Green Dot provides reasonable accommodations for candidates on request and respects applicants' privacy rights.

Posted 30+ days ago

PwC logo
PwCColumbus, OH
Industry/Sector Not Applicable Specialism Product Innovation Management Level Senior Manager Job Description & Summary At PwC, our people in integration and platform architecture focus on designing and implementing seamless integration solutions and robust platform architectures for clients. They enable efficient data flow and optimise technology infrastructure for enhanced business performance. Those in solution architecture at PwC will design and implement innovative technology solutions to meet clients' business needs. You will leverage your experience in analysing requirements, developing technical designs to enable the successful delivery of solutions. Growing as a strategic advisor, you leverage your influence, expertise, and network to deliver quality results. You motivate and coach others, coming together to solve complex problems. As you increase in autonomy, you apply sound judgment, recognising when to take action and when to escalate. You are expected to solve through complexity, ask thoughtful questions, and clearly communicate how things fit together. Your ability to develop and sustain high performing, diverse, and inclusive teams, and your commitment to excellence, contributes to the success of our Firm. Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to: Craft and convey clear, impactful and engaging messages that tell a holistic story. Apply systems thinking to identify underlying problems and/or opportunities. Validate outcomes with clients, share alternative perspectives, and act on client feedback. Direct the team through complexity, demonstrating composure through ambiguous, challenging and uncertain situations. Deepen and evolve your expertise with a focus on staying relevant. Initiate open and honest coaching conversations at all levels. Make difficult decisions and take action to resolve issues hindering team effectiveness. Model and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements. The Opportunity As part of the Cloud Business Group team you are expected to lead one or more teams to deliver overall solution architecture. As a Senior Manager you are expected to lead large projects and innovate processes, focusing on achieving results and maintaining operational excellence. You are expected to interact with clients at a senior level and drive overall project success, leveraging your influence, knowledge, and network to deliver quality results. You are expected to motivate and coach others, coming together to solve complex problems, and apply sound judgment, recognizing when to take action and when to escalate. Responsibilities Lead one or more teams to deliver overall solution architecture Guide large projects and drive process innovation Maintain operational excellence while engaging with clients at a senior level Build trust with multi-level teams and stakeholders through transparent communication Motivate and coach teams to address complex challenges Contribute to the overall success of the firm Foster an environment that encourages professional growth and innovation Secure the successful execution of client projects What You Must Have 7 years of experience Bachelor's degree or in lieu of a degree, demonstrating three years of specialized training and/or progressively responsible work experience in technology for each missing year of college What Sets You Apart Bachelor's Degree in Computer and Information Science, Management Information Systems, Computer Engineering, Mathematics, Analytics, Business Analytics preferred MuleSoft Integration Associate, MuleSoft Developer; Workato: Automation Pro I, Automation Pro II, Automation Pro III: AWS Cloud Practitioner, Associate Cloud Developer; Azure Fundamentals, Azure Developer Associate; GCP Cloud Digital Leader Leading teams to deliver overall solution architecture Shaping development and delivering executive communications Building and growing an architecture practice Assessing systems and identifying areas of improvement Designing digital and analog solutions Providing technical leadership and guidance Staying up-to-date with emerging technologies Travel Requirements Up to 60% Job Posting End Date Learn more about how we work: https://pwc.to/how-we-work PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy . As PwC is an equal opportunity employer, all qualified applicants will receive consideration for employment at PwC without regard to race; color; religion; national origin; sex (including pregnancy, sexual orientation, and gender identity); age; disability; genetic information (including family medical history); veteran, marital, or citizenship status; or, any other status protected by law. For only those qualified applicants that are impacted by the Los Angeles County Fair Chance Ordinance for Employers, the Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, San Diego County Fair Chance Ordinance, and the California Fair Chance Act, where applicable, arrest or conviction records will be considered for Employment in accordance with these laws. At PwC, we recognize that conviction records may have a direct, adverse, and negative relationship to responsibilities such as accessing sensitive company or customer information, handling proprietary assets, or collaborating closely with team members. We evaluate these factors thoughtfully to establish a secure and trusted workplace for all. Applications will be accepted until the position is filled or the posting is removed, unless otherwise set forth on the following webpage. Please visit this link for information about anticipated application deadlines: https://pwc.to/us-application-deadlines The salary range for this position is: $124,000 - $280,000, plus individuals may be eligible for an annual discretionary bonus. For roles that are based in Maryland, this is the listed salary range for this position. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws. PwC offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation, personal and family sick leave, and more. To view our benefits at a glance, please visit the following link: https://pwc.to/benefits-at-a-glance

Posted 4 weeks ago

Carter's, Inc. logo
Carter's, Inc.Cincinnati-Rookwood, OH
If you are a CURRENT Carter's employee, do not apply via this external application. Search "Browse Jobs" in Workday to apply internally. Love what you do. Carter's Careers. As a Sales Associate, you will be the first face of the brand for growing families. You'll congratulate new parents and grandparents, introduce them to our new baby essentials, help them prep for their first day of school, and all the big and little moments of their parenting journey. You'll join a welcoming and inclusive environment that values and optimizes skills and talents. What we love about Carter's: Carter's Inc. is the largest North American apparel retailer exclusively for babies and young children, encompassing Carter's, OshKosh B'gosh, Skip Hop, and Little Planet brands. Carter's is the #1 most-purchased children's clothing brand. We've become an industry leader by providing quality - from the first Original Bodysuit to the lasting careers we offer our team. We've kept our close-knit culture since our founding, and we invest in our teams with training and development programs, so we all succeed together. A Carter's career doesn't feel like a job. It feels like connections, between customers, teams, and families. Caring, teamwork, flexibility, and growth are what make us different. What's not to love? Benefits we love: Schedules that fit your life. Our hours of operation allow you to balance work and personal activities - whether you have class, enjoy a morning workout, or manage carpool. Benefits and perks that make life better, including part-time health benefits, mental health benefits, a 30% discount on our brands, referral bonuses, and much more! Advance You Program helps earn a GED or a bachelor's degree tuition-free or learn English as a second language! The opportunity to learn and build skills and grow as an individual. We provide professional and personal development to help shape your career. Development programs to help you grow in your current role and beyond. Whether you're looking to join us for a season or a long-term career, you can grow at Carter's. What You'll Do: Welcome customers with a warm greeting and provide assistance with our product styles, features, and benefits Confidently and proactively resolve issues for customers and balance a number of customers in a busy retail environment Meet customer needs by assisting with omnichannel as needed to ensure a positive shopping experience Execute and expedite point of sale/register transactions Complete floor replenishment and shipment as needed Articulate current promotional events and the brand loyalty program, including credit, to customers Minimize store loss by providing exceptional customer service and maintaining a safe, clean store Qualities we'd love in a candidate: A positive and solutions-oriented mindset Demonstrated customer service and engagement skills Effective and professional verbal and written communication skills The ability to manage multiple tasks at once You can: Lift 40 pounds as needed, with frequent bending, stooping, reaching, pushing, and pulling Stand or walk for extended periods of time; climb up and down a ladder Provide availability that may include days, nights, weekends, and holidays as scheduled Carter's for all: Carter's is an Equal Opportunity and Affirmative Action employer. (Minority/Female/Disability/Veteran). NOTE: This job description is not all-inclusive. The duties described may be changed or reassigned at the discretion of management, and the employee may be required to perform duties that are not listed in the job description. Carter's may reasonably alter your duties, responsibilities, job title, and location. Compensation for this position ranges from $10.00 - $11.75 per hour based on experience and location. Carters is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, genetics, disability, age, veteran status, or any other status protected by federal, state, or local law.

Posted 1 week ago

PwC logo
PwCColumbus, OH
Industry/Sector Not Applicable Specialism Platform Engineering & Architecture Management Level Manager Job Description & Summary At PwC, our people in infrastructure focus on designing and implementing robust, secure IT systems that support business operations. They enable the smooth functioning of networks, servers, and data centres to optimise performance and minimise downtime. Those in cloud operations at PwC will focus on managing and optimising cloud infrastructure and services to enable seamless operations and high availability for clients. You will be responsible for monitoring, troubleshooting, and implementing industry leading practices for cloud-based systems. Enhancing your leadership style, you motivate, develop and inspire others to deliver quality. You are responsible for coaching, leveraging team member's unique strengths, and managing performance to deliver on client expectations. With your growing knowledge of how business works, you play an important role in identifying opportunities that contribute to the success of our Firm. You are expected to lead with integrity and authenticity, articulating our purpose and values in a meaningful way. You embrace technology and innovation to enhance your delivery and encourage others to do the same. Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to: Analyse and identify the linkages and interactions between the component parts of an entire system. Take ownership of projects, ensuring their successful planning, budgeting, execution, and completion. Partner with team leadership to ensure collective ownership of quality, timelines, and deliverables. Develop skills outside your comfort zone, and encourage others to do the same. Effectively mentor others. Use the review of work as an opportunity to deepen the expertise of team members. Address conflicts or issues, engaging in difficult conversations with clients, team members and other stakeholders, escalating where appropriate. Uphold and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements. As part of the Cloud Computing and Networking team you are expected to lead large-scale initiatives emphasizing the strategy, design, and development of cloud platforms. As a Manager you are expected to guide transformational projects related to IT Architecture, Engineering, Operations, Security, and Digital adoption, maintaining operational excellence and client interaction. Responsibilities Lead large-scale initiatives emphasizing cloud platform strategy and design Guide transformational projects related to IT Architecture, Engineering, Operations, and Security Maintain operational excellence and top-tier client interaction Leverage influence and proficiency to deliver quality results Develop and implement digital adoption strategies Oversee the development of innovative cloud solutions Manage complex projects to achieve client success What You Must Have Bachelor's Degree in Computer and Information Science, Management Information Systems 5 years of experience What Sets You Apart Bachelor's degree OR 15+ years of experience managing infrastructure and data center integrations Leading large-scale cloud platform initiatives Proficiency in Cloud Management Platforms and Automation Managing transformational IT projects Applying DevOps strategies and tools Leading client-facing business development Developing and maintaining client relationships Designing dynamic large-scale cloud environments Accredited training in cloud container, storage, and database services Travel Requirements Up to 80% Job Posting End Date Learn more about how we work: https://pwc.to/how-we-work PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy . As PwC is an equal opportunity employer, all qualified applicants will receive consideration for employment at PwC without regard to race; color; religion; national origin; sex (including pregnancy, sexual orientation, and gender identity); age; disability; genetic information (including family medical history); veteran, marital, or citizenship status; or, any other status protected by law. For only those qualified applicants that are impacted by the Los Angeles County Fair Chance Ordinance for Employers, the Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, San Diego County Fair Chance Ordinance, and the California Fair Chance Act, where applicable, arrest or conviction records will be considered for Employment in accordance with these laws. At PwC, we recognize that conviction records may have a direct, adverse, and negative relationship to responsibilities such as accessing sensitive company or customer information, handling proprietary assets, or collaborating closely with team members. We evaluate these factors thoughtfully to establish a secure and trusted workplace for all. Applications will be accepted until the position is filled or the posting is removed, unless otherwise set forth on the following webpage. Please visit this link for information about anticipated application deadlines: https://pwc.to/us-application-deadlines The salary range for this position is: $99,000 - $232,000, plus individuals may be eligible for an annual discretionary bonus. For roles that are based in Maryland, this is the listed salary range for this position. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws. PwC offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation, personal and family sick leave, and more. To view our benefits at a glance, please visit the following link: https://pwc.to/benefits-at-a-glance

Posted 3 weeks ago

Mercy Health logo
Mercy HealthOregon, OH
Thank you for considering a career at Mercy Health! Scheduled Weekly Hours: 32 Work Shift: Days (United States of America) As a faith-based and patient-focused organization, Mercy Health exists to enhance the health and well-being of all people in mind, body and spirit through exceptional patient care. Success in this goal requires a culture of compassion, collaboration, excellence and respect. Mercy Health seeks people that are committed to our values of compassion, human dignity, integrity, service and stewardship to create an environment where associates want to work and help communities thrive. Job Summary: The Physical Therapist completes initial assessments, ongoing assessments and provides skilled therapeutic interventions to patients through the use of their educational knowledge, skill, and ability. This may involve outpatients, inpatients, pediatrics and off-site locations. Services the patients as a part of the entire continuum of professional care. Essential Functions: Evaluates patients, gathering pertinent information from various sources, and develops an appropriate treatment plan with specific goals. Responsible for ongoing assessment, efficiency of treatment plan and revisions of plan as needed. Provides direct therapy to patients daily following patient's plan of care and current standards of practice for Physical Therapy . Provides instruction in therapeutic procedures to patients and family. Maintains accurate and concise records on treatment provided and patient's progress. Documents all care provided, coordination of services, orders, goals, etc. in the patient's electronic medical record in an accurate and timely manner. Provides timely co-signature for supervised physical therapy assistants, if applicable Maintains set level of productivity without jeopardizing quality. Delivers efficient and effective care to patients meeting and exceeding department standards. Maintains departmental policies and procedures regarding safety, infection control, time off requests and timecard recording. This will include all necessary education and yearly compliance requirements. Supervises the physical therapist assistant's treatment interventions and professional growth. This document is not an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job. Employees may be required to perform other job-related duties as required by their supervisor, subject to reasonable accommodation. Education: None Required Licensing & Certifications: Licensed Physical Therapist in the state of current practice or meet all qualifications for traineeship or temporary license in the state of current practice (required) BLS Basic Life Support (preferred upon hire, required within 30 days for BSMH, required at hire for RSFH) Experience: 2 years of experience in equivalent setting (preferred) Skills & Abilities: Demonstrates appropriate application of age specific standards, policies and procedures and guidelines in caring for pediatric, adolescent, adult, and geriatric patients Demonstrates general computer skills including data entry, word processing, email, and records management. Analytical abilities to evaluate patient condition, capabilities and progress. Interpersonal skills necessary to effectively interact with co-workers, physicians, patients and families. Requires the ability to work well with all levels of patients, the public and other health care professionals. Demonstrates critical thinking skills. Training: None Mercy Health is an equal opportunity employer. As a Mercy Health associate, you're part of a Misson that matters. We support your well-being - personally and professionally. Our benefits are built to grow with you and meet your unique needs, every step of the way. What we offer Competitive pay, incentives, referral bonuses and 403(b) with employer contributions (when eligible) Medical, dental, vision, prescription coverage, HAS/FSA options, life insurance, mental health resources and discounts Paid time off, parental and FMLA leave, short- and long-term disability, backup care for children and elders Tuition assistance, professional development and continuing education support Benefits may vary based on the market and employment status. Department: Physical Therapy- Mercy St. Charles It is our policy to abide by all Federal and State laws, as well as, the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). Accordingly, all applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you'd like to view a copy of the affirmative action plan or policy statement for Mercy Health- Youngstown, Ohio or Bon Secours- Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are Affirmative Action and Equal Opportunity Employer, please email recruitment@mercy.com. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at recruitment@mercy.com.

Posted 1 week ago

GE Aerospace logo
GE AerospaceEvendale, OH
Job Description Summary Working at GE Aerospace means you are bringing your unique perspective, innovative spirit, drive, and curiosity to a collaborative and diverse team working to advance aerospace for future generations. If you have ideas, we will listen. Join us and see your ideas take flight! The Fire Safety Senior Engineer will support proactive Flight Safety programs, participate in field investigations, and perform safety assessments. This role requires interaction with a broad range of business and engineering organizations, internal and external to GE Aerospace. A proactive Flight Safety program is a critical component in the success of the GE Aerospace business and our customers. As part of the Chief Engineer's Office, Flight Safety & Reliability Engineers will provide independent, data-driven leadership across all commercial aircraft engine programs. Job Description Roles and Responsibilities This role contributes to the proactive Flight Safety management strategy of GE Aerospace & manages complex issues with a focus on Fire Safety. Supports proactive assessments and fire hazard resolution plans, including root cause investigations and risk assessments, with the engineering and project organizations. Support proactive Flight Safety programs, field investigations, and safety assessments. Promote Flight Safety & Fire Safety improvements for new aircraft engine product designs within technical and program requirements. Produce and communicate statistical analyses of fleet risk within established GE Aerospace procedures and policies. Assure proper documentation of technical data generated for the assigned projects and/or tasks consistent with engineering policies and procedures Monitor and communicate project status, business issues, and significant developments. Lead or participate in program organizational efforts in assigned projects and/or tasks. Participate in technical and program reviews where Flight Safety & Reliability issues are discussed. Promote fire prevention and safety engine designs/act as the Fire Safety subject matter expert on new engine development programs. Required Qualifications Bachelor's degree in engineering from an accredited university or college Minimum of 5 years of experience in systems engineering Knowledge of Fire Science and Material Fire Safety. Desired Characteristics Master's degree in engineering from an accredited university or college Minimum of 8 years of experience in Product Support Engineering and/or Fleet Management Ability to use analytical tools to support fire investigations. Knowledge of aircraft fire safety and/or willingness to learn and understand the FAR/EASA fire regulations. Familiarity with engine and aircraft certification. Familiarity with commercial aircraft engine programs, customers and operations. Knowledge of aircraft engine mechanical, control, and/or aero systems. Experience with engine component or system investigation and root cause determination. Strong interpersonal and leadership skills. Ability to guide and influence others/network with other specialists. Demonstrated teaming skills. Demonstrated capability for statistical data analysis and logical presentation of results. Strong computer skills and ability to work without close supervision. Demonstrated process orientation and data-driven technical preparation in approach to work. Experience with database applications. Willingness to expend knowledge and capabilities in the risk assessment field. Ability to represent GE Aerospace at customer reviews and system safety groups to address propulsion system safety issues. Hands-on attitude and experience. Strong oral and written communication skills. Strong interpersonal and leadership skills. Demonstrated ability to analyze and resolve problems. Demonstrated ability to lead programs / projects. Ability to document, plan, market, and execute programs. Established project management skills. GE Aerospace offers a great work environment, professional development, challenging careers, and competitive compensation. GE Aerospace is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. GE Aerospace will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable). Relocation Assistance Provided: Yes

Posted 30+ days ago

S logo
Sedgwick Claims Management Services, Inc.Plain City, OH
By joining Sedgwick, you'll be part of something truly meaningful. It's what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there's no limit to what you can achieve. Newsweek Recognizes Sedgwick as America's Greatest Workplaces National Top Companies Certified as a Great Place to Work Fortune Best Workplaces in Financial Services & Insurance Sedgwick your Career Starter- Hiring Event- Dublin Open House Hiring Event! Sedgwick is a leading global provider of technology-enabled risk, benefits and integrated business solutions. The company provides a broad range of resources tailored to our clients' specific needs in casualty, property, marine, benefits, brand protection and other lines. Every day, in every time zone, the most well-known and respected organizations place their trust in us to help their employees regain health and productivity, guide their consumers through the claims process, protect their brand and minimize business interruptions. Our more than 31,000 colleagues across 80 countries embrace our shared purpose and values as they demonstrate what it means to work for an organization committed to doing the right thing - one where caring counts. Our teams connect. We collaborate onsite and have a hybrid work arrangement. All candidates must be able to work hybrid in our Dublin office, 5500 Glendon Court Dublin OH 43016 We are hiring for the following Full Time roles: Leave of Absence Coordinator Leave of Absence Representatives Disability Representatives Disability Representatives Sr. and more! Due to high interest, we will be offering pre-registration. Please apply to this posting to request a spot. We will also accept walk-ins the day of the event. Date: Thursday, November 20th, 9:00 am to 4:00 pm EST. Times are assigned when you register. PRIMARY PURPOSE: Analyzes reported leave requests including Family Medical Leave (FMLA), unpaid state, military and company-specific, to make determinations based on client plans, state and federal regulations. Ensures that on-going claim management is within company service standards and industry best practices. ESSENTIAL FUNCTIONS and RESPONSIBILITIES Establishes FMLA and other unpaid state, military, and/or company-specific leave claims; tracks and codes documentation in accordance with internal workflow processes. Analyzes FMLA and other unpaid claims to determine eligibility and certification in compliance with client plans, state and federal regulations. Reviews claim information received to identify action plan, determine benefits due, and make timely case decisions based on plan descriptions and service expectations as established by the client. Communicates decisions and on-going expectations clearly and professionally with claimants and clients by phone, written correspondence and/or claims system. Maintains professional client relationships and provides excellent customer service. Meets the organization's quality program(s) minimum requirements. ADDITIONAL FUNCTIONS and RESPONSIBILITIES Performs other duties as assigned. QUALIFICATIONS Education & Licensing High school diploma or GED required. State certification or licensing in statutory leaves is beneficial. Experience One (1) year of administrative/general office experience or equivalent combination of education and experience required. FMLA administration experience preferred. Skills & Knowledge Knowledge of state and federal FMLA regulations Excellent oral and written communication, including presentation skills Proficient computer skills including working knowledge of Microsoft Office Analytical and interpretive skills Strong organizational and multitasking skills Excellent interpersonal skills Ability to exercise judgement in accordance with well-defined policies and procedures Ability to work in a team environment Ability to meet or exceed performance competencies as required by program WORK ENVIRONMENT When applicable and appropriate, consideration will be given to reasonable accommodations. Mental: Clear and conceptual thinking ability; excellent judgment and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines Physical: Ability to sit at a desk for extended periods while operating a computer and phone system. Travel as required. Auditory/Visual: Hearing, vision and talking The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Management retains the discretion to add or to change the duties of the position at any time. Sedgwick is an Equal Opportunity Employer and a Drug-Free Workplace. If you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, consider applying for it anyway! Sedgwick is building a diverse, equitable, and inclusive workplace and recognizes that each person possesses a unique combination of skills, knowledge, and experience. You may be just the right candidate for this or other roles.

Posted 6 days ago

Huntington Bancshares Inc logo
Huntington Bancshares IncCleveland, OH
Description JOB DESCRIPTION SUMMARY The Practice Finance Closing Specialist works with Business Development Officers, PF Loan Specialists, Attorneys, Brokers, Underwriters, Title Companies and the Banking Markets to collect due diligence and promote the loan closing process. The PF Closing Specialist provides support for the Sales Teams and is responsible for providing excellent customer service through day-to-day interactions. The PF Closing Specialist is responsible for obtaining all necessary collateral reports, supporting documentation and information required to meet the terms and conditions of credit approval. Additionally, the PF Closing Specialist is also responsible for preparing and distributing all necessary loan closing documents. JOB DESCRIPTION Processes Practice Finance business loans in preparation for loan closing within expected service levels. Obtains all necessary collateral reports and information required to meet the terms and conditions of credit approval. Works with numerous collateral types, including but not limited to, UCCs, commercial and residential real estate, life insurance, accounts and equipment. Works on construction loans, refinances and business acquisition type loans. Prepares all loan documentation necessary to properly close PF business loans in compliance with regulatory requirements. Stays abreast of and interprets various laws, regulations, policies and procedures of loan documentation. Actively manages pipeline to ensure timely collection of due diligence items as well as loan documentation. Basic Qualifications: High School Diploma or GED Minimum of 1 year of consumer/business loan doc prep, analysis, document review and/or quality review Strong written and verbal communication skills as well as organizational skills Ability to interact with business partners to achieve positive results and work in a fast-paced, production environment. Preferred Qualification: Paralegal Certificate and Associate's Degree Proficiency in Laser Pro or other software systems that generate commercial loan documentation Experience with Practice Finance loans Excellent PC skills to include Microsoft Office software, as well as knowledge of HNB mainframe systems. Exempt Status: (Yes = not eligible for overtime pay) (No = eligible for overtime pay) No Workplace Type: Office Our Approach to Office Workplace Type Certain positions outside our branch network may be eligible for a flexible work arrangement. We're combining the best of both worlds: in-office and work from home. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. Remote roles will also have the opportunity to come together in our offices for moments that matter. Specific work arrangements will be provided by the hiring team. Huntington will not sponsor applicants for this position for immigration benefits, including but not limited to assisting with obtaining work permission for F-1 students, H-1B professionals, O-1 workers, TN workers, E-3 workers, among other immigration statuses. Applicants must be currently authorized to work in the United States on a full-time basis. Huntington is an Equal Opportunity Employer. Tobacco-Free Hiring Practice: Visit Huntington's Career Web Site for more details. Note to Agency Recruiters: Huntington will not pay a fee for any placement resulting from the receipt of an unsolicited resume. All unsolicited resumes sent to any Huntington colleagues, directly or indirectly, will be considered Huntington property. Recruiting agencies must have a valid, written and fully executed Master Service Agreement and Statement of Work for consideration.

Posted 3 weeks ago

Copeland logo
CopelandDayton, OH
About Us We are a global climate technologies company engineered for sustainability. We create sustainable and efficient residential, commercial and industrial spaces through HVACR technologies. We protect temperature-sensitive goods throughout the cold chain. And we bring comfort to people globally. Best-in-class engineering, design and manufacturing combined with category-leading brands in compression, controls, software and monitoring solutions result in next-generation climate technology that is built for the needs of the world ahead. Whether you are a professional looking for a career change, an undergraduate student exploring your first opportunity, or recent graduate with an advanced degree, we have opportunities that will allow you to innovate, be challenged and make an impact. Join our team and start your journey today! As the Sales Manager, you will be on the front line of the entire company, responsible for growing and managing sales, enhancing customer relationships and developing new business opportunities. You will take ownership of open issues and maintain the overall satisfaction of assigned customer accounts in the OEM space. The products you will offer - under the White-Rodgers and Sensi brands - have notable name recognition and significant product benefits in the industry. As a Sales Manager, YOU WILL: Meet / exceed the annual sales target by managing open issues, capturing new business opportunities with existing and new customers, and building / enhancing key relationships within the accounts. Understand the customer's product plans so that relevant information can be provided to engineering, marketing, and product planning groups Fully understand our products and the features and benefits for various audiences to help understand how we can provide solutions to our customers. Work with Revenue Operations to ensure accurate customer forecasts and meeting deadlines for forecast submittals or input Maintain and support the monthly reporting system; Submit reports and customer information in a timely manner. Travels up to 30-40% (North America). REQUIRED EDUCATION, EXPERIENCES & SKILLS: Bachelor's degree from a university or the equivalent in practical experience. Minimum of three years in HVACR / Industrial / Building Materials sales or related work experience. Experience getting products through a complex customer approval process Proven experience managing customer communications and meeting needs in a timely manner, supporting relationships and solving issues. Proven business communication skills, both verbal and written PREFERRED EDUCATION, EXPERIENCES & SKILLS: Bachelor's degree in engineering or business or an advanced degree (Master of Business Administration or Master's in Engineering). Working knowledge of HVACR Systems and Components Working knowledge of the markets, products, customers, and competitors in the HVACR and Refrigeration industry Five years in HVACR / Industrial / Building Materials sales or related work experience. Collaboration First Hybrid Work Arrangements: This role is hybrid eligible with the requirement to be in office at least three days per week. Colleagues are expected to demonstrate a collaboration first mindset, which is the understanding that teams will work together in-person and colleagues should be flexible to adjust their hybrid days based on business needs. You will have an opportunity to work with your team and leader to determine when you should be in office to drive meaningful connections and to best serve our customers. Why Work in the Greater Dayton, OH Area Our facility is located in Dayton, OH. Once home to the Wright Brothers, Dayton is known for its innovation and patents. Dayton is the sixth largest city in the Ohio area, not far from Cincinnati. The city has many restaurants, shopping areas, sporting facilities, and a busy downtown district. The outdoors is also a large part of the Dayton district, with a variety of outdoor activities available year-round. About Our Location The Helix Innovation Center is a 40,000-square-foot facility located on the University of Dayton's campus in Dayton, OH. The Helix includes five, full-scale, simulated environments, including a working commercial kitchen, a two-story residential home, a grocery store, a data center, and a light commercial building. The Helix Innovation Center is advancing research and education for the global HVACR industry by simulating how our products directly impact the industry, and through our innovation and research. With a blend of businesses and functions represented under this one roof, there are many opportunities for advancement within the Helix Innovation Center location. Why Work in the Greater Miami Valley Area Our facility is located in Sidney, OH, conveniently located within driving distance to several larger cities, such as Dayton, Troy, and Columbus. The area's generally low costs of living, excellent school systems, and low crime rates create a family-friendly environment. The area is home to several growing communities with restaurants, festivals, shopping, and arts scenes that make them exciting places to live and work About Our Location The newly renovated Sidney campus has 1M square feet of manufacturing floor with an additional 120k square feet of leading-edge lab facilities. This location is the headquarters for the HVACR Americas business unit. Through our 30 years of scroll compressor expertise, our products help bring comfort and convenience to commercial, industrial, and residential spaces. Approximately 1600 employees work in Sidney, who all support a multitude of business functions. With the blend of businesses and functions represented under this one roof, there are many opportunities for advancement within the Sidney location. Why Work in St. Louis, Missouri Our facility is located in St. Louis, famous for its Gateway Arch standing at 630 feet tall. St. Louis is a family-friendly, historic metropolitan area with a low cost of living and first-class schools. The city offers excellent restaurants, shopping areas, art galleries, and numerous festivals throughout the year, making this an exciting place to live and work. About Our Location Our location is the host of Copeland's corporate headquarters. Our products have become household names that support the comfort and well-being of our customers. The employees at this location provide support to the various businesses within the platform, allowing for many networking opportunities across businesses. Our Commitment to Our People Across the globe, we are united by a singular Purpose: Sustainability is no small ambition. That's why everything we do is geared toward a sustainable future-for our generation and all those to come. Through groundbreaking innovations, HVACR technology and cold chain solutions, we are reducing carbon emissions and improving energy efficiency in spaces of all sizes, from residential to commercial to industrial. Our employees are our greatest strength. We believe that our culture of passion, openness, and collaboration empowers us to work toward the same goal - to make the world a better place. We invest in the end-to-end development of our people, beginning at onboarding and through senior leadership, so they can thrive personally and professionally. Flexible and competitive benefits plans offer the right options to meet your individual/family needs: medical insurance plans, dental and vision coverage, 401(k) and more. We provide employees with flexible time off plans, including paid parental leave, vacation and holiday leave. Together, we have the opportunity - and the power - to continue to revolutionize the technology behind air conditioning, heating and refrigeration, and cultivate a better future. Learn more about us and how you can join our team! Our Commitment to Inclusion & Belonging At Copeland, we cultivate a strong sense of inclusion and belonging where individuals of all backgrounds, and with diverse perspectives, are embraced and treated fairly to enable a stronger workforce. Our employee resource groups play an important role in culture and community building at Copeland. Work Authorization Copeland will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1 with OPT or CPT, H-1, H-2, L-1, B, J or TN, or who need sponsorship for work authorization now or in the future, are not eligible for hire. Equal Opportunity Employer Copeland is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability or protected veteran status. We are committed to providing a workplace free of any discrimination or harassment. If you have a disability and are having difficulty accessing or using this website to apply for a position, please contact: copeland.careers@copeland.com

Posted 1 week ago

Mercy Health logo
Mercy HealthCincinnati, OH
Thank you for considering a career at Mercy Health! Scheduled Weekly Hours: 36 Work Shift: Days/Afternoons (United States of America) Registered Nurse (RN) - PACU - West Hospital Shift: Days, 4 shifts/week, start times vary from 6am-9am Job Summary: The Operating Room Registered Nurse (RN) position is responsible for delivering exceptional nursing care to patients by: Utilizing strong organizational and leadership skills to assess patient status Determining the priority of the patient's problems and needs Implementing clinical nursing interventions to acute, critical patients that require intensive medical care Developing and performing patient care plans to enhance and improve outcomes Ensuring a safe and therapeutic environment Essential Functions: Collaborate with the interdisciplinary care team Conduct initial and ongoing patient assessment Observes the surgery and surgical team from a broad perspective and assists the team to create and maintain a safe and comfortable environment for the patient Responsible for managing the nursing care of the patient within the OR and coordinating the needs of the surgical team with other care providers Provides pre-op, intra-op, and post-op care, including assessment and discharge instructions Other duties as assigned Education: Graduate of an accredited Associates degree or Bachelors degree in Nursing (preferred, not required) Certifications: Current state licensure as a Registered Nurse (RN) Basic Life Support (BLS)- American Heart Association ACLS Advanced Cardiac Life Support (preferred, not required) PALS Pediatric Advanced Life Support- American Heart Association (preferred, not required) CNOR Certified Perioperative Nurse (preferred, not required) SGNA Society of Gastroenterology Nurses and Associates (preferred, not required) Experience: Two years of RN experience in Critical Care Department (preferred, not required) Completion of OR internship program (preferred, not required) Training: Successful completion of Peri-op 101 (preferred, not required) Mercy Health is an equal opportunity employer. As a Mercy Health associate, you're part of a Misson that matters. We support your well-being - personally and professionally. Our benefits are built to grow with you and meet your unique needs, every step of the way. What we offer Competitive pay, incentives, referral bonuses and 403(b) with employer contributions (when eligible) Medical, dental, vision, prescription coverage, HAS/FSA options, life insurance, mental health resources and discounts Paid time off, parental and FMLA leave, short- and long-term disability, backup care for children and elders Tuition assistance, professional development and continuing education support Benefits may vary based on the market and employment status. Department: Recovery Room (PACU) - West It is our policy to abide by all Federal and State laws, as well as, the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). Accordingly, all applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you'd like to view a copy of the affirmative action plan or policy statement for Mercy Health- Youngstown, Ohio or Bon Secours- Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are Affirmative Action and Equal Opportunity Employer, please email recruitment@mercy.com. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at recruitment@mercy.com.

Posted 3 weeks ago

Davey Tree logo
Davey TreeCleveland, OH
Company: Davey Resource Group, Inc. Locations: Cleveland, OH, Tuscaloosa, AL Additional Locations: Statewide Alabama & Ohio Work Site: On Site Req ID: 216823 Compensation Data Starting rate: Industry Experience $19/Hr Non-Industry Experience $18/Hr Performance-Based Reviews and Bonus' Travel and Lodging provided $35/day Meal Perdiem* Overtime: Time and a half after 40hrs/wk, average work week 40-50hrs 6-hour working minimum Position Overview This position will be traveling thoughout Ohio & Alabama and multiple other states within the U.S. The UAM Crew Member is responsible for performing manual labor, such as excavating holes, moving equipment, and maintaining job site cleanliness. This role can also encompass pole restoration tasks, such as installing steel trusses to reinforce the structural integrity of utility poles. This is an entry-level position, and individuals are expected to work as a team and take direction. Work assignments involve frequent travel, performing daily physical activity, and adherence to all safety standards. This role assists in the inspection, restoration, and enhancement of utility infrastructure. This position is an individual contributor role, working in a field environment. This position may be seasonal. Job Duties ● Excavating holes around utility poles as required for site preparation.* ● Backfilling holes upon completion of work.* ● Assisting in the installation of steel trusses utilizing pneumatic equipment.* ● Perform manual labor, including carrying and unloading equipment and supplies.* ● Perform strenuous physical activities including extensive walking, lifting, and carrying heavy equipment.* ● Maintain cleanliness and order at job sites including clean-up tasks.* ● Professionally interact with landowners to ensure clear communication and understanding of site activities.* ● Work and function effectively as part of a team.* ● Conduct oneself professionally in public settings while representing Davey Resource Group.* ● React safely and appropriately in emergency situations.* ● Report and respond timely and accurately to the supervisor.* ● Participate in employee and professional training events as assigned.* ● Willingness and ability to travel extensively (75-100%) as required by project demands.* ● Perform other related duties as assigned. ● Follow all company policies, procedures, and work rules Additional Information What We Offer [Benefits]: We invest in our employees by offering industry-leading training, technology, and benefits that lead to a rewarding and safe work experience for employees at all levels. Group health plans* Short-term and long-term disability insurance* Life insurance* Paid parental leave 401k with up to a 4% company match Employee Stock Purchase Plan: Opportunity to buy company stock at a 15% discount Holidays and paid time off* Payroll savings plan* Charitable matching gift program* Employee referral bonus program* Employee Educational Scholarship* Davey Family Scholarship* 20% discount on all Davey services* Cell phone discounts* Vehicle purchase discount program* Plus, so much more! All listed benefits available to eligible employees on Day 1. Union employees are not eligible for a 401k plan, but may be eligible to join pension plans negotiated by their local union. The Davey Tree Expert Company is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to protected class, including race, color, religion, sex, pregnancy, sexual orientation, gender identity or expression, national or ethnic origin, marital or familial status, disability, status as a protected veteran, status as an Aboriginal or Indigenous person, or other classification protected by law. Utility Asset Management is a division of Davey Resource Group, Inc. (DRG), a Davey company. Davey has been employee-owned since 1979. Our engineering, field services, inspection, and construction teams help keep the world connected, supporting the infrastructure of our electric utility and communications partners. The Davey Tree Expert Company provides research-driven tree services, grounds maintenance and environmental and utility infrastructure consulting for residential, utility, commercial and environmental partners in the U.S. and Canada. We care about our clients, each other and the world around us. We offer the resources, size and stability of a big company while maintaining the culture, entrepreneurial spirit and feel of a small one. We invest in our people, offering industry-leading training, technology, and benefits that lead to a rewarding and safe work experience at all levels. Wherever you want to grow your career, there's a place for you at Davey. To learn more, visit Davey.com. Accommodations: If requested by employee or otherwise as required by law, reasonable accommodations will be made to enable employees with disabilities to perform essential job functions. If you need assistance at any time, please contact us at 1-877-411-7601 or at Recruiting@davey.com. Employment Type: Permanent Job Type: Full Time Travel Expectations: Up to 100%

Posted 4 weeks ago

Driven Brands logo
Driven BrandsLima, OH
Company:Take 5 Oil Change We invite you to join us at Take 5! Take 5 Oil Change is your neighborhood go-to oil change spot. We've been doing this for over 35 years now and we pride ourselves in our friendly technicians, our oil change expertise, and our efficient process that gets you on your way safely and swiftly. All while letting you stay in the comfort of your car or truck while we change your oil. We're always looking for friendly and energetic team members to join our family. Technicians, managers, and more positions are available across the country. With our Pit Tech to President growth path, Take 5 is where you can invest in yourself while we invest in you. In fact, over 90% of our field leaders are internal promotions! JOB DESCRIPTION: Assistant Shop Manager- Paid Training Available The Take 5 Family is hiring customer service maniacs! People person? Driven? A leader? If so, here is good news for you! Take 5 Oil Change is offering an opportunity to showcase your leadership skills and join our growing team! Experience is VALUED but not required! Some of our most successful employees are those that joined the team with no experience at all, but many others were once servers, restaurant workers, mechanics, retail employees, landscapers, and other skilled trade workers! All you need to do is be willing to learn, work hard, and bring a positive attitude to the shop! PAID TRAINING! No matter what your background is, we will provide PAID TRAINING on the Take 5 way to manage a shop location, change oil, replace wiper blades/air filters, fill air in tires, and perform other light maintenance services. Move up fast! Over 90% of our Shop Managers started as Crew Members or Assistant Shop Managers. We help our motivated team members to advance quickly through the company and become Take 5 leaders who earn salaries and bonuses! What our assistant managers love about Take 5: Earn up to $15.00 - $18.00/hour with our competitive base pay rates & weekly bonuses FREE oil changes! Full-time employees get PAID TIME OFF Health, Vision, & Dental Insurance 401(k) company match for all employees Industry and Company Paid Training- We invest in you so you can gain more momentum in the industry by expanding your knowledge/skills set! As an Assistant Shop Manager (ASM) you will: Provide excellent customer service and process payment for services performed Assume the responsibility and authority of the Shop Manager in the Shop Manager's absence Run the floor (making sure each employee is where they need to be, ensuring everything has been checked on each vehicle, and every customer is satisfied before they leave) Perform opening and closing procedures Assist with counting and adjusting inventory Train new employees to fulfill duties in the Take 5 way Drain motor oil, change oil filters, and perform other auto services as necessary Restock and maintain inventory levels on the floor Maintain shop, office, and bathroom cleanliness All our crew members need to meet the following requirements: Must be able to lift to fifty (50) pounds Must be able to maneuver in and out of a shallow 3' deep pit to position yourself safely under cars Must be able to walk, stand, bend, stoop, twist, etc. for extended periods of time and perform activities involving holding, grasping, pulling, and turning Must be willing to work in hot/cold weather conditions if necessary Must have reliable transportation to and from the shop #LI-DNI #DBHVOL Position Location: Ohio Compensation Range: $12.10 - $17.10 Compensation Frequency: Hourly Base pay offered may vary depending on actual location, job-related knowledge, skills, and experience. Supplemental pay types may include commissions or bonus incentives, depending on the role. Driven Brands offers a variety of health and wellness benefits including paid time off and holiday pay. Details regarding our benefits can be found here: https://www.drivenbrandsbenefits.com Get early access to 50% of your earned wages at any time through our myFlexPay program.

Posted 30+ days ago

Advance Auto Parts logo
Advance Auto PartsMarysville, OH
Job Description We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age national origin, religion, sexual orientation, gender identity, status as a veteran and basis of disability or any other federal, state or local protected class. What is a Retail Parts Pro? Professional level sales position capable of supporting advanced functions of the DIY business. The role has expert knowledge of store systems, advanced automotive system knowledge and part knowledge. This role has the ability for advanced identification, trouble shooting and project assistance for DIY customers. The role has the ability to source from numerous places including special order, FDO, second source, etc. The role has in-depth knowledge of the store inventory and maintenance processes. Position is full time. Primary Responsibilities Provide GAS2 selling experience for DIY customer visits and phone calls Achieve personal / store sales goals and service objectives Manage DIY services including battery installation, testing, wiper installs, etc. Ensure high standards of customer service and store appearance standards Key holder responsibilities (task assignment and completion, safety, open/close duties) Secondary Responsibilities Assist in store inventory processes including truck put away, shoot outs, cycle counts, back stock, etc. Store Cleanliness including floors, bathrooms, facing, dusting, parking lot Provide DIY services including battery installation, testing, wiper installs, etc. Success Factors Friendly communication Ability to locate and stock parts Safety knowledge and skills Operating inventory systems and store equipment Parts and automotive system knowledge skills Operating POS and Parts lookup systems Expert at testing and diagnostic equipment for DIY services ASE P2 certified or ASE ready equivalent Advanced solution, project and product quality recommendation ability Advanced parts lookup and sourcing Advanced selling skills for DIY Essential Job Skills Necessary for Success as a Retail Parts Pro Working knowledge of automotive systems, and diagnostic ability to include: internal engine, suspension, brakes, electronic, exhaust, etc. Speak and write English (Spanish a plus); communicate effectively and build strong relationships with customers, peers and management Ability to read and interpret documents such as safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals; ability to write simple correspondence Understand and execute instructions furnished in written, oral, or diagram form Successfully complete the Parts Knowledge Assessment Use basic math accurately: add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals Use Microsoft software effectively (Word, Excel required) Strong organizational skills Ability to work an assortment of days, evenings, and weekends as needed Prior Experience that Sets a Retail Parts Pro up for Success 3-5 years of prior automotive parts experience Proven sales ability with past experience in fulfillment of customer transactions Education Certificates, Licenses, Registrations Must have a valid driver's license ASE certification preferred, but not required Physical Demands We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age national origin, religion, sexual orientation, gender identity, status as a veteran and basis of disability or any other federal, state or local protected class. Compensation Range 14.95 USD PER HOUR - 16.45 USD PER HOUR Benefits Information https://jobs.advanceautoparts.com/us/en/benefits California Residents click below for Privacy Notice: https://jobs.advanceautoparts.com/us/en/disclosures

Posted 30+ days ago

Acrisure logo
AcrisureIdaho, OH
Job Description Job Description Acrisure is hiring a commercial insurance account manager We're the fastest-growing insurance brokerage firm in the U.S. with over 600 Agency Partner locations globally. We are a committed network of entrepreneurs dedicated to providing specialty insurance programs, risk management services, and unique products for an ever-growing market. Our team is comprised of innovative, talented individuals who are the driving force of the success we have experienced and continue to achieve in this fast-paced industry. Providing our clients with an excellent customer service experience is very important to us. Our Account Managers are responsible for delivering fast, friendly, and accurate service for our producers and clients. Coordinating proactive service on renewals, policy delivery, and daily service requests, while adhering to our department policies, workflows and procedures is the core responsibility of this position. We look for team members to embrace our philosophies/culture and who are able to identify and seek out opportunities to enhance the experience of clients and fellow team members. Essential Duties and Responsibilities: Promptly field and address client service calls and emails Manage home screen activities using the day of the week schedule with fewer than 25 activities on the screen daily Maintain a clean email box (fewer than 25 emails daily, sent emails are to be deleted once attached in EPIC and emails are not to be stored in folders) Communicate with clients and producers to obtain information for renewals, endorsements, claims, billing questions, payment arrangements, audits, certificates, cancellations, reinstatements, etc., responding the same day Utilize resources provided (Associate Account Manager and Account Coordinator teams) to request, obtain, process, and deliver many of the requests listed above Set up policy change activities in EPIC Renew policies in EPIC once coverage has been bound Create, maintain, and renew master certificate and evidence of insurance templates in CSR24, pull and attach certificate AI forms using our specific labeling standards and provide renewal certificate instructions to the cert team Utilize Indio for all renewals Welcome new business clients to Acrisure via telephone and email introductions Market renewals as needed and handle the placement of rewrites/round outs upon client request or underwriting need by submitting complete, attractive "top of the stack" applications to insurance companies for quotes Large-sized (over $10k in revenue) accounts: Prepare coverage comparisons, premium allocations, layer diagrams, and other high-level documents for clients and producers, using specified templates Large-sized accounts: Coordinate with the producer on marketing strategy 120 days before expiration and provide the renewal presentation (including RPC) to the producer 30 days before expiration for delivery to the insured Middle-sized accounts: present the renewal to the insured 30 days before the expiration Bind coverage with carriers, providing subjectivities to them at the time of bind Complete all tasks in all activities assigned Review and manage discrepancies between issued insurance policies when they come in different from quotes/proposals delivered to clients Process and deliver new and renewal insurance policies within 30 days of effective date Connect with client to review and identify coverage changes, enhancements, round out & referral opportunities Document EPIC activities with all pertinent coverage communications with the client or insurance companies (or any other third party) and attach all correspondence according to Acrisure standards Attend insurance company/vendor meetings, trainings, and functions to become familiar with their products and services Setup and maintain documents for Instant Access (client service portal) This description is not meant to be all-inclusive and may be modified from time to time at the discretion of management. Competencies: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Active Listening (giving full attention to what other people are saying, taking time to understand the points being made and asking appropriate questions) Professional correspondence (clear, concise, and without errors) with internal and external to obtain or provide information Speaking (conveying information clearly and effectively) and Group Presentation Appropriate Communication - the ability to make wise decisions related to what, who, and how to communicate when dealing with confidential or sensitive situations Writing (considering the style of the recipient when drafting letters, emails, PowerPoint presentations, etc.; using proper spelling, grammar, and punctuation is important) Critical Thinking (using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems) Time Management (managing one's own time and respecting the time of others) Prompt response to all email and voicemail correspondence Document EPIC using clear, concise wording/notes, such that if another person were to go into an activity, they would easily know what had happened and what needs to happen next, thus providing seamless concierge service to our internal and external clients. Education and/or Experience: Minimum of a High School Diploma Valid CA Property/Casualty license or ability to obtain Three+ years of experience in commercial lines Insurance designation (preferred but not required) Technology Skills: PC Computer (including strong typing skills) EPIC Agency Management System Microsoft Word, Outlook, including Quick Parts, Excel Microsoft Internet Explorer/Chrome/Firefox/Edge Company online rating/service sites Other Qualifications: Honest and ethical behavior Persistence in the face of obstacles Cooperation (job requires being pleasant with others on the job and displaying a good, cooperative attitude) Self-control (must be able to maintain composure, keeping emotions in check, controlling anger, avoiding aggressive behavior, even in difficult situations) Dependability (reliable and responsible in keeping commitments, even after the mood the commitment was made in may have passed) Initiative (willing to take on responsibilities and challenges) Stress Tolerance (accepting criticism and dealing calmly and effectively in high-stress situations) Achievement/Effort (establish and maintain personal career objectives and exert effort toward mastering tasks) Independence (while we have division procedures, daily work is guided by oneself with little supervision; we are responsible for our results) Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Moderate stress due to regular deadlines and daily challenges High finger dexterity while typing documents and forms Occasionally lift up to 20lbs Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job, and reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Hybrid office position Majority of time spent sitting High level of contact with others via email, phone, Teams/Zoom (online, camera facing, business work attire required) Occasional meetings with clients, carrier visits/events & team members The base salary range for this position is $55,000 - $90,000 annually. This range reflects Acrisure's good faith estimate at the time of this posting. Placement within the range will be based on a variety of factors, including but not limited to skills, experience, qualifications, location, and internal equity. #LI-KS1 Pay Details: The base compensation range for this position is $55,000 - $90,000. This range reflects Acrisure's good faith estimate at the time of this posting. Placement within the range will be based on a variety of factors, including but not limited to skills, experience, qualifications, location, and internal equity. Acrisure is committed to employing a diverse workforce. All applicants will be considered for employment without attention to race, color, religion, age, sex, sexual orientation, gender identity, national origin, veteran, or disability status. California residents can learn more about our privacy practices for applicants by visiting the Acrisure California Applicant Privacy Policy available at www.Acrisure.com/privacy/caapplicant. To Executive Search Firms & Staffing Agencies: Acrisure does not accept unsolicited resumes from any agencies that have not signed a mutual service agreement. All unsolicited resumes will be considered Acrisure's property, and Acrisure will not be obligated to pay a referral fee. This includes resumes submitted directly to Hiring Managers without contacting Acrisure's Human Resources Talent Department.

Posted 30+ days ago

First Citizens National Bank logo
First Citizens National BankUpper Sandusky, OH
Description Onsite employment opportunity. Provides prompt, tactful, friendly, courteous and efficient customer service in the processing of bank transactions through video transaction, in real-time, via the Interactive Teller Machine (ITM) and other enhanced customer support channels. This Customer Support team services customers in a wide manner of support needs which may include ITM transactions, as well as Call Center functions including; deposit and loan account inquiries, online/mobile banking, new/maintenance accounts, debit cards, BillPay, P2P payments, etc. through many channels including ITM, phone, chat, video, email, co-browse, etc. Responsible for protection of the Bank's assets through adequate security and fraud prevention measures, respecting confidentiality of customers. Must embrace change and new technology in order to stay up-to-date with competitors and industry-wide solutions and standards. PRINCIPAL ACTIVITIES Through video transmission via the Interactive Teller Machine (ITM), processes a variety of financial transactions including, but not limited to, deposits, payments, check cashing and withdrawals. Ensures that proper endorsements and identification are obtained and follows Bank policies and procedures. Able to multi-task and work within multiple software programs concurrently to complete transactions, while communicating with the customer simultaneously. Provides a high level of professional and courteous service while observing due diligence for validity of transactions. Must learn/maintain broad knowledge and understanding of Bank products and services. Supports Bank growth by recognizing opportunities to promote Bank products to meet customer's needs. Referring customers to suitable departments such loans, Financial Service Group, Merchant Services and Treasury Management. Must have excellent communication skills in a face-to-face customer environment and be comfortable being on camera. Must display excellent phone customer service. Performs end of day balancing according to bank policy. Efforts to locate unresolved errors. Adheres to security, audit, and compliance requirements per policy. Maintains compliance to all government regulations, including Bank Secrecy Act, Regulation E (Electronic Funds), Regulation CC (Funds Availability, CRA and Regulation DD). Assist customers with requests or complaints and complete internal due diligence. Ability to use telephone system and good computer skills including email, internet and intranet use. Ability to problem solve. Maintains a clean working area according to policy. Personal appearance is neat and professional according to policy. Understands the significance, and is proactive in, achieving department and company goals. Requirements Note this job description is not designed to cover or contain a comprehensive listing of all activities, duties or responsibilities that are required for this job. Duties, responsibilities and activities may change at any time with or without notice. High school, GED or equivalent; 2-4 years Customer Service Representative experience in banking or equivalent; familiar in Word, Excel and Outlook and/or willingness to learn new technologies, proficient in a team-based environment, self-starter who is highly organized and motivated, intermediate math, excellent verbal, and written communication skills; ability to comprehend; attention to detail and accuracy; strong interpersonal, problem solving and the ability to communicate sales. Ability to complete training course as required. Wages are commensurate with experience and a complete benefits package is provided including educational reimbursement with First Citizens paying 100% of tuition for full time employees; student loan debt repayment; paid time off; 401(k); health, dental, vision insurance; and more. This job description does not list all the duties of the job. This job description may be revised at any time. This job description is not to be implied as a contract for employment for any length of time and will not change the employee's at-will-relationship. Either the employer or the employee may terminate employment at any time. Equal opportunity employer D/V.

Posted 30+ days ago

Columbus State Community College logo
Columbus State Community CollegeColumbus, OH
Compensation Type: Salaried Compensation: $69,209.07 Job Summary The Program Manager - Career Assessment & Experiential Learning leads the coordination and continuous improvement of Career Services programming, assessment processes, experiential learning programs, pathways implementation, and student success initiatives. This includes managing career readiness programming, data tracking, and outcomes reporting-particularly for institution-wide experiential learning, student employment, career mentorship, and pathways implementation. Program Management Designs, implements, and expands programs including internships, mentorships, and industry-focused experiential learning programs. Cultivates external partnerships and supervise program delivery. Tracks, evaluates, and manages Career Services programming; identifies grant and other resources for students' success including scholarships, work-study, apprenticeships, etc. Collaborates with multiple College departments and key external partners cohesively to support students as they make decisions regarding their future and assist through the pathway for student success. Creates communication materials and impact reports; assist with grant applications, fundraising efforts, and accreditation documentation. Leads implementation of a strategic outreach plan to increase student awareness, participation, and employer partnerships. Data, Reporting & Analysis In cooperation with Office of Institutional Effectiveness, leads tracking of student participation and outcomes. Maintains databases, conduct program evaluations, and generate reports to guide institutional planning and reporting. Analyzes and summarizes information to assess effectiveness and planning for department, counselors, and student programs. Ensures exchange of information in reports to divisions, committees, and administration. Develops project reports including updates on internal and external partnerships with ongoing data management to document student progress. Collaborates with team members to prepare and present status reports to all levels of management. Maintains a centralized database of key metrics, including outreach activities, employer and student engagement, and response trends. Ensures accuracy and confidentiality in handling sensitive information. Compiles and submits regular reports on program outcomes, including monthly progress updates, an annual summative report, and ad hoc data requests. Stays attuned to best practices for work-based learning and holistic student support, and develops cross-departmental plan to collaboratively support student success. Engages in ongoing program evaluation of Career Services based on data and student feedback. Utilizes data to track activities, evaluate effectiveness, to make recommendations for institutional and department changes, and improve ongoing student success initiatives. Partnerships and Collaboration Builds relationships with internal partners and external organizations to support student development and workforce alignment. Acts as Career Services liaison in cross-departmental efforts. Provides holistic student support by collaborating with all student service offices, academic programs, support services, workforce partners, College Credit Plus, faculty, academic leaders, and other administrators to align Career Services programming with college-wide retention efforts, improve academic success, career alignment, persistence, completion, and student success initiatives. Student Outreach & Engagement Maintains excellent working relations with students, partners, internal and external partners as a representative of the Department, and of the College. Maintains regular communication and working relationships with campus departments, keeping them informed of current activities and working collaboratively to achieve institutional priorities. Monitors student communication with support of career counselors, coordinators, and facilitators. Communicates with team and support networks regarding updates and success action planning and ongoing support and tracking via phone, e-mail and other electronic means. Collaborates closely with student support networks, key College departments and key external partners to support students. As needed, develops and conduct workshops using a variety of delivery formats. Utilizes a variety of technology and tools to aid in instructional design and delivery. Facilitates career related classroom presentations, group/club presentations and others as requested. Conducts training and onboarding for new students and new employees pertaining to Career Services. Culture of Respect Fosters and maintains a safe environment of respect and inclusion for faculty, staff, students, and members of the community. Minimum Education and Experience Required Master's Degree in Higher Education, College Student Development and Counseling, Education, Business Administration, or a related field. Demonstrated experience in progressive leadership in Higher Education Administration, Career Services, Academic Advising, or Academic Student Support and Retention. State Motor Vehicle Operator's License or demonstrable ability to gain access to work site(s) An appropriate combination of education, training, coursework and experience may qualify a candidate. CSCC has the right to revise this position description at any time. This position description does not represent in any way a contract of employment. Full Time/Part Time: Full time Union (If Applicable): Scheduled Hours: 40 Additional Information In order to ensure your application is complete, you must complete the following: Please ensure you have all the necessary documents available when starting the application process. For all faculty positions (Instructor, Annually Contracted Faculty, and Adjunct), you will need to upload an unofficial copy of your transcript when completing your aplication. Prior to submitting your application, please review and update (if necessary) the information in your candidate profile as it will transfer to your application. If you are a current employee of Columbus State Community College, please log in to Workday to use the internal application process. Thank you for your interest in positions at Columbus State Community College. Once you have applied, the most updated information on the status of your application can be found by visiting your Candidate Home. Please view your submitted applications by logging in and reviewing your status.

Posted 30+ days ago

Advance Auto Parts logo
Advance Auto PartsLodi, OH
Job Description We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age national origin, religion, sexual orientation, gender identity, status as a veteran and basis of disability or any other federal, state or local protected class. What is a Retail Parts Pro? Professional level sales position capable of supporting advanced functions of the DIY business. The role has expert knowledge of store systems, advanced automotive system knowledge and part knowledge. This role has the ability for advanced identification, trouble shooting and project assistance for DIY customers. The role has the ability to source from numerous places including special order, FDO, second source, etc. The role has in-depth knowledge of the store inventory and maintenance processes. Position is full time. Primary Responsibilities Provide GAS2 selling experience for DIY customer visits and phone calls Achieve personal / store sales goals and service objectives Manage DIY services including battery installation, testing, wiper installs, etc. Ensure high standards of customer service and store appearance standards Key holder responsibilities (task assignment and completion, safety, open/close duties) Secondary Responsibilities Assist in store inventory processes including truck put away, shoot outs, cycle counts, back stock, etc. Store Cleanliness including floors, bathrooms, facing, dusting, parking lot Provide DIY services including battery installation, testing, wiper installs, etc. Success Factors Friendly communication Ability to locate and stock parts Safety knowledge and skills Operating inventory systems and store equipment Parts and automotive system knowledge skills Operating POS and Parts lookup systems Expert at testing and diagnostic equipment for DIY services ASE P2 certified or ASE ready equivalent Advanced solution, project and product quality recommendation ability Advanced parts lookup and sourcing Advanced selling skills for DIY Essential Job Skills Necessary for Success as a Retail Parts Pro Working knowledge of automotive systems, and diagnostic ability to include: internal engine, suspension, brakes, electronic, exhaust, etc. Speak and write English (Spanish a plus); communicate effectively and build strong relationships with customers, peers and management Ability to read and interpret documents such as safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals; ability to write simple correspondence Understand and execute instructions furnished in written, oral, or diagram form Successfully complete the Parts Knowledge Assessment Use basic math accurately: add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals Use Microsoft software effectively (Word, Excel required) Strong organizational skills Ability to work an assortment of days, evenings, and weekends as needed Prior Experience that Sets a Retail Parts Pro up for Success 3-5 years of prior automotive parts experience Proven sales ability with past experience in fulfillment of customer transactions Education Certificates, Licenses, Registrations Must have a valid driver's license ASE certification preferred, but not required Physical Demands We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age national origin, religion, sexual orientation, gender identity, status as a veteran and basis of disability or any other federal, state or local protected class. Compensation Range 14.95 USD PER HOUR - 16.45 USD PER HOUR Benefits Information https://jobs.advanceautoparts.com/us/en/benefits California Residents click below for Privacy Notice: https://jobs.advanceautoparts.com/us/en/disclosures

Posted 30+ days ago

A logo
AZEK Company Inc.Wilmington, OH
Position Summary: AZEK is seeking a Principal Automation Engineer (Senior Automation Engineer) to assist as a technical resource for teams of highly skilled engineers responsible for maintaining business critical equipment and infrastructure and bringing in new processes, equipment, and improvements. The initial focus will be on expanding our technical and project support to reduce risk to the operation while supporting capital, CI, R&D, IT, Quality, and Process projects as a technical resource and safeguard. ESSENTIAL FUNCTIONS Act as a technical leader/subject matter expert. This includes hands-on activities to keep operations running smoothly when there is a skills gap with a primary focus on new processes, projects, and methods. This also includes training and exposing less experienced employees to these required skills (Server work, in-the-field reprogramming, new automation processes) Act as the company lead on manufacturing digitalization strategy and deployment, with an ability to step in and complete high level technical tasks to advance the company's position. Implement and recommend automation engineering strategies that align with the company's goals and objectives. Oversee the design, development, and implementation of control systems for new and existing equipment, ensuring that they meet safety and performance standards. Adjust and develop performance and safety standards as the company grows. Develop and manage project timelines and budgets, ensuring that projects are completed on time and within budget. Collaborate with other departments, such as production, maintenance, and quality assurance, to ensure that controls engineering projects meet their needs. Ensure compliance with safety standards and regulations, such as OSHA and NFPA, in all controls engineering projects. Develop and maintain relationships with vendors and suppliers, negotiate contracts and managing relationships to ensure the best possible pricing and service. Communicate effectively with management and other departments to ensure that controls engineering projects are aligned with the company's overall goals and objectives. Participate in implementing standardization, process improvement, and cost reduction programs. Lead efforts to increase equipment OEE (Overall Equipment Effectiveness) through controls engineering optimization and automation. Develop and implement cybersecurity policies, procedures, and standards for OT systems. Development of capital plans to complete upgrades, close out cybersecurity issues, and remediate process bottlenecks. Perform regular risk assessments and vulnerability assessments on OT systems and infrastructure. Define and ensure that factory and site acceptance plans are executed prior to bringing systems into facilities Able to visit other manufacturing sites and define 3-5 year digitalization plans based on the current state and the required capital projects and infrastructure required. Ensure that IT/OT convergence is properly implemented, including managing interfaces between control systems and enterprise systems such as MES (Manufacturing Execution Systems) and ERP (Enterprise Resource Planning) systems. Work with process engineers and operators to develop innovative solutions for improving process efficiency, quality, and safety. Work with IT functions to define and mature our cybersecurity and support strategies. Monitor and analyze equipment data to identify trends and develop strategies for improving equipment reliability and availability. Collaborate with equipment suppliers to develop specifications and standards for equipment procurement and installation. Experience with Statistical Process Control (SPC) and other data-driven methodologies for process optimization. Experience with historian software and visualization tools for data. Knowledge of advanced controls technologies such as Model Predictive Control (MPC), Artificial Intelligence (AI), and Machine Learning (ML), and their applications in manufacturing. Expertise in remediating cybersecurity issues with industrial control systems, including vulnerability assessments, risk management, and incident response. Mastery of industry standards such as ISA-95, OPC UA, and IEC 62443 for communication and information exchange between control systems and enterprise systems. Experience with the design and implementation of advanced visualization and analytics tools for monitoring and controlling processes and equipment. SKILLS & ABILITIES 4-year engineering degree or candidate has 10 years of relevant experience in Automation Controls engineering. The preferred candidate will have at least 10 plus years of maintenance engineering experience. Experience: At least 10 years of experience in the field of controls engineering Experience in project management and budget management, including creating and managing project timelines and budgets. Knowledge of safety standards and regulations, such as OSHA and NFPA on manufacturing equipment and infrastructure. Familiarity with industrial communication protocols such as Modbus, Ethernet/IP, OPC UA, TCP/IP, SSH Telnet and Profibus. Experience in project management and budget management, including creating and managing project timelines and budgets. In-depth knowledge of maintenance processes and tools, such as predictive maintenance, condition monitoring, and reliability-centered maintenance. Strong understanding of process engineering principles, including process optimization, efficiency, and quality improvement. Experience with innovation processes, such as design thinking, ideation, and prototyping. IT Background in servers, networking, programming, workflows, cybersecurity, and user experience and access. Valid driving license and ability to travel across sites (15%-25%) Demonstrable ability to support incongruent pieces of manufacturing equipment utilizing hardware from a myriad of manufacturers and programming languages. Well-developed presentation skills PLC & HMI programming to support all facets of the automated equipment life cycle Ability to quickly understand manufacturing processes and adjust and repair to improve and support operations. Mastery of Allen Bradley/Rockwell Automation software suite and other software experience (RSLogix500, RSLogix5000, FactoryTalk ME, FactoryTalk SE, RSLinx, FTLinx, FTHistorian, FT Administration Console, FT Directory, ThinManager, Connected Components Workbench, BootP, Trio Motion, Red Lion, Ignition, Siemens, TIA Portal, B&R Automation) Significant experience in networking, server maintenance, management, and patching across different sites and software and hardware stacks. Along with evaluating business risk from said activities. Patch management on virtualized industrial Automation control systems Experience managing contractors. Experience in project & resource management Ability to diagnose and correct issues on virtual machines and virtual architectures. Understand licensing, hardware and software requirements, data transfer, and management of highly complex centralized manufacturing systems hosting hundreds of pieces of production equipment and hardware. This includes an understanding of both the IT portions of systems and the OT portions of systems and how they interact. Ability to influence, coach, and lead a team of technical experts. Strong proficiency in the Microsoft Office suite including Word, Excel, PowerPoint 2d and 3d software modeling and design (AutoCAD, Solidworks, BIM) New controls and electrical system design. Computer Skills: Be able to learn and use CMMS software pertaining to work orders Experience using basic office computer software, e.g., word processing, power point, excel and project management software (i.e., SmartSheet) Can read/understand/troubleshoot PLC software code and program software code for PLCs) Other Requirements: Carries out responsibilities in accordance with the organization's policies. Assists with interviewing, hiring, and training maintenance employees; planning, assigning, decision making, and directing work; appraising performance; rewarding and disciplining employees; and addressing complaints and resolving problems. WORK ENVIRONMENT Fast paced, 24/7 heavy manufacturing environment, minimal climate control, loud noises, strong smells Our compensation reflects the cost of labor across several geographic markets. The annual salary for this position ranges from $108,000.00 in our lowest market up to $132,000.00 in our highest market, plus bonus, equity, and benefits as applicable. The pay for roles at AZEK varies depending on a wide range of factors including but not limited to the specific work location, role, skill set, and level of experience. AZEK provides a comprehensive benefits package that includes medical, dental, vision, basic life insurance, short- and long-term disability, a 401(k) plan, an employee stock purchase program, and a variety of additional voluntary benefit options. For more details, please visit Benefits @ AZEK or Benefits @ AZEK (Spanish Version). Are you concerned that you don't meet every requirement listed above? Don't let that stop you from applying! Studies reveal that some applicants refrain from applying for jobs unless they fulfill every single requirement. We don't believe in the notion of a "perfect" candidate. If you are confident in your ability to excel in the role, adapt swiftly, and are committed to contributing to our mission of building a more sustainable future, we warmly welcome your application. Join us in shaping the future of our business! #LI-SZ1

Posted 3 weeks ago

UnitedHealth Group Inc. logo
UnitedHealth Group Inc.Akron, OH
Explore opportunities with CPS, part of the Optum family of businesses. We're dedicated to crafting and delivering innovative hospital and pharmacy solutions for better patient outcomes across the entire continuum of care. With CPS, you'll work alongside our team of more than 2,500 pharmacy professionals, technology experts, and industry leaders to drive superior financial, clinical, and operational performance for health systems nationwide. Ready to help shape the future of pharmacy and hospital solutions? Join us and discover the meaning behind Caring. Connecting. Growing together. As a Specialty Pharmacy Liaison with CPS Solutions, LLC, you will engage directly with patients to coordinate pharmacy services through the health system's specialty and retail pharmacy. Acting as a bridge between patients, providers, and the pharmacy, this role focuses on improving prescription capture, providing follow-up counseling, and ensuring smooth communication. Key duties include processing prior authorizations, assisting with financial aid, updating clinical data, and supporting administrative tasks. The liaison collaborates closely with the CPS Patient Care Services team and works under the direct supervision of a pharmacist. Pharmacy Location: Located within Summa Health in Akron, OH Schedule: Monday through Friday, 8:00am-4:30 pm or 8:30am-5:00pm, 40 hours per week Primary Responsibilities: Initializing and leading ongoing work in clinics and ensuring that the patient/CPS engagement is appropriate and consistent with their preferences. This includes: Ensuring that every patient who can benefit from specialty pharmacy services is identified and met in clinic upon arrival Explaining the benefits of our specialty pharmacy, without impeding patient choice of pharmacy, and achieving patient participation Successfully enrolling patients into the program Performing all benefits investigation, prior authorization, and financial assistance work needed to ensure patients have access to the medication they need Overseeing services provided to enrolled patients - ensuring that everything from order entry to final verification is completed quickly, accurately, and in accordance with patients' needs Providing direct support to enrolled patients to ensure that they are supported throughout their therapy regimen and achieve their intended outcome. This includes: Conducting outbound phone calls for patient support, adherence checks, and refill reminders Accepting inbound calls from patients, as needed and sharing in on call coverage to ensure 24/7 patient support Appropriately triaging any clinical questions to an appropriate clinician (pharmacist, nurse, or provider) You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: High school diploma or equivalent required; college degree preferred Active Pharmacy Technician license in good standing in applicable state Recent work experience as a Pharmacy Technician, ideally in specialty or outpatient settings Experience supporting clinical pharmacy programs and performing administrative tasks such as prior authorizations and data entry Preferred Qualifications: Experience in a health system specialty pharmacy as an in-clinic liaison Experience working with various disease states Solid knowledge of medication regimens, age-specific dosing, and managed care practices Proficient in pharmacy systems, care management platforms, and Microsoft Office (Outlook, Word, Excel) Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $17.74 to $31.63 per hour based on full-time employment. We comply with all minimum wage laws as applicable. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

Posted 30+ days ago

Five Below, Inc. logo
Five Below, Inc.Cleveland, OH
At Five Below our growth is a result of the people who embrace our purpose: We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited possibilities, priced so low, you can always say yes to the newest, coolest stuff! Just ask any of our over 20,000 associates who work at Five Below and they'll tell you there's no other place like it. It all starts with our purpose and then, The Five Below Way, which is our values and behaviors that each and every associate believes in. It's all about culture at Five Below, making this a place that can inspire you as much as you inspire us with big ideas, super energy, passion, and the ability to make the workplace a WOWplace! RESPONSIBILITIES Greet and assist customers promptly: Approach and acknowledge customers immediately, providing assistance and handling multiple customers efficiently. Understand and meet customer needs: Assess customer needs by sharing product knowledge, answering questions, directing them to merchandise, and offering recommendations. Engage in suggestive selling while staying informed on product availability. Promote store events and promotions: Inform customers about current store events, promotions, and special activities to enhance their shopping experience and drive sales. Resolve customer concerns: Address customer issues and use product knowledge to offer alternative solutions, aiming to turn returns into exchanges when possible. Communicate needs to management: Regularly inform management about merchandise restocking, service requirements, and any customer feedback in a timely manner. Support team and company goals: Collaborate with the team to achieve overall store and company objectives, contributing to a positive and productive work environment. QUALIFICATIONS At least 16 years old Available to work a flexible schedule Comfortable with or willing to learn technology (such as cash registers, hand-held and mobile devices) Good communicator with the ability to engage with customers Able to handle customer interactions and potential issues/concerns courteously and professionally Use basic information-gathering skills to solve problems Ability to learn procedural knowledge acquired through on- the-job training ESSENTIAL JOB FUNCTIONS Frequently operate cash register Frequently move merchandise weighing up to 25 lbs and places/removes merchandise up to a height of 5-10 feet Frequently ascend/descend ladders in order to retrieve and put away stock Frequently position self to kneel, bend, twist, and stoop, including in the stock room and on the sales floor Frequently communicate and exchange information with customers on the telephone and face-to-face in the store, as well as with managers and coworkers. Must be able to exchange accurate information in these situations Frequently move across the sales floor assisting customers, as well as to and from the stock room retrieving and putting away merchandise Ability to work a flexible schedule to meet the needs of the business, which will require day, evening, weekends and may include overnight shifts and travel (as required) Must be able to identify and discern email and print instructions regarding merchandise layouts, associate schedules, and standard operating procedures Must be able to remain in a stationary, upright position for 80% of the time Explore our benefits site to discover all the perks and support we offer! From health coverage to financial and personal wellness, we've got you covered-check it out today! benefits.fivebelow.com/public/welcome Five Below is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state, or local laws. Five Below is committed to working with and providing reasonable accommodations for individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please submit a request and let us know the nature of your request and your contact information. crewservices.zendesk.com/hc/en-us/requests/new Position Type: Hourly Position Starting At: $11.00 BE AWARE OF FRAUD! Please be aware of potentially fraudulent job postings or suspicious recruiter activity by persons that are posing as Five Below recruiters. Please confirm that the person you are working with has an @fivebelow.com email address. Additionally, Five Below does NOT request financial information or payments from candidates at any point during the hiring process. If you suspect fraudulent activity, please visit Five Below's Career Site to verify the posting. fivebelow.com/info/careers

Posted 30+ days ago

Greendot logo

Bilingual Corporate Resolutions Specialist (Spanish/English) (Blue Ash, OH)

GreendotCincinnati, OH

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Job Description

We're looking for talented professionals, anywhere in the United States, to join us in bringing smart money management and payment solutions to everyone's fingertips.

At Green Dot, we are evolving to a new and permanent "Work from Anywhere" model designed to maximize the benefits of remote work, promote and enable a strong culture of performance and connectedness, and attract the best and brightest talent who align with our entrepreneurial spirit and mission.

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JOB DESCRIPTION

This role will require working the Blue Ash, OH office. This role requires written and verbal bilingual skills in Spanish/English.

Monday-Friday 8:00am-4:30pm EST

What does a Bilingual Corporate Resolutions Specialist do at Green Dot?

As the Corporate Resolutions Specialist, you will be responsible for resolving the most escalated customer-initiated issues to the highest professional standards. Using your excellent customer service skills, you will have the opportunity to advocate for our customers by delivering world-class customer service and managing all escalations to attain the best possible response/resolution. In Green Dot Customer Escalations, we continually seek individuals with a keen passion for delivering exceptional customer experiences, a desire to make a positive impact, a commitment to their work, the ability to elevate the performance of their team members and display enjoyment for solving complex customer issues.

As a Bilingual Corporate Resolutions Specialist, you can look forward to:

  • Ensuring that all customer escalations and complaints are managed to excellent professional standards and within Green Dot terms and policies.

  • Receiving inbound contacts calls and complete outbound contacts (callbacks, responses, etc.) to ensure that all queues are maintained, and all service levels are met. Maintain personal and team accountability for productivity and efficiency.

  • Demonstrating ownership of customer issues and work proactively with Green Dot business units, partners and vendors to manage issues through to a complete resolution in a timely manner.

  • Demonstrating the ability to understand the big picture and identify the underlying drivers causing complaints by capturing, reporting and analyzing systematic issues and recommending solutions to improve processes and products.

  • Proactively make recommendations to address the root causes of escalations and complaints by leveraging escalation contacts and processes.

  • Understanding current business processes and tools that impact our customers and work with the manager and the necessary owners internally to resolve any issues and fix processes.

  • Sharing information and knowledge with other team members to recognize and reduce the number of repeated issues.

  • Capturing all pertinent customer contact information accurately and concisely within the data capture systems and ensure data is properly maintained.

  • Following escalation and complaint procedures in order to ensure that all customer escalations and complaints are tracked, and all relevant parties are informed of actions taken to resolve issues.

  • Utilizing appropriate tools to ensure the customer receives relevant information and identify knowledge gaps and/or outdated policy/procedure which caused frontline efforts to fail.

  • Supporting Green Dot employees and executives with resolving customer issues.

  • Maintaining contact with all other relevant customer groups within Green Dot to ensure support for resolution of customer issues, consistency of approach and smooth cross-department cooperation.

  • Performing other duties as assigned.

You might be the right match for this role if:

  • You have a passion for customer service and enjoy finding solutions.

  • You enjoy demonstrating sound negotiation, problem-solving and conflict resolution skills by working to resolve issues within your own authority and parameters whenever possible

  • You are excited to advocate as the "voice of the customer".

  • you have the ability to work independently and follow directions related to your job with little follow-up by your manager.

These are qualifications we are looking for to help add to our culture and for you to join us in our mission!

Required:

  • Minimum 3 years of customer service experience.

  • Bilingual in Spanish/English (written and verbal)

  • Ability to communicate effectively with all levels of management and company personnel.

  • Demonstrated negotiation and conflict management skills.

  • Proficiency in MS Outlook, Word, PowerPoint and Excel skills required.

Preferred:

  • Previous corporate escalations or higher tier experience desired.

  • Exceptional problem-solving and organizational skills

  • Proven success working in a collaborative team within a fast-paced, highly visible, customer-centric and focused environment.

POSITION TYPE

Regular

PAY RANGE

The targeted base salary for this position is $36,200 to $55,300 per year. The final compensation will be determined by a number of factors such as qualifications, expertise, and the candidate's geographical location.

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Green Dot promotes diversity and provides equal opportunity for all applicants and employees. We are dedicated to building a company that represents a variety of backgrounds, perspectives, and skills. We believe that the more inclusive we are, the better our work (and work environment) will be for everyone. Additionally, Green Dot provides reasonable accommodations for candidates on request and respects applicants' privacy rights.

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