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Coordinates clerical and scheduling responsibilities for designated procedural/provider area. Relies on extensive experience and judgment to act as liaison between physicians, hospital, administration and staff. Relies on extensive knowledge in order to accurately coordinate patients/providers.

KNOWLEDGE AND SKILLS:

Please describe any specialized knowledge or skills, which are REQUIRED to perform the position duties. Do not personalize the job description, credentials, or knowledge and skills based on the current associate. List any special education required for this position.

EDUCATION: High School diploma or equivalent required, Associates in Business, or Healthcare Administration preferred.

YEARS OF EXPERIENCE: 5-7 years administrative/secretarial experience in a healthcare setting required. Experience working with physicians and upper level management required.

REQUIRED SKILLS AND KNOWLEDGE: Excellent verbal and written communication skills required. Knowledge of Microsoft Excel, Word, Access, Power Point, Visio, Adobe, and Office Tools required. Excellent customer service skills, good organizational skills, the ability to be a self-starter and work with minimal supervision. Multi-tasking skills are required. Medical Terminology and Cardiovascular procedure knowledge is required.

LICENSES & CERTIFICATIONS:

Manages, builds and adjusts the schedule for high volume providers and/or spine procedural hospital departments. Liaison for physicians and managers for all updates and changes for designated area. Responsible for accuracy, communication and updating of schedules (eg travel, conferences, admin and PTO). Updates Sharepoint/Epic regularly.

Liaison between office and rounding services in hospital for coordination of care.

Responsible for quality control over designated area in regards to patient and physician schedule (eg order accuracy and appropriate time blocks)

Liaison with Patient Access department to ensure proper insurance coverage precertification completion, history and physical up to date. Helps facilitate transfers from other organizations.

Maintains office supplies and orders as necessary.