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Job Description
Arhaus was founded in 1986 on a simple idea: Furniture and décor should be sustainably sourced, lovingly made, and built to last. Today, we partner with artisans around the world who share our vision, creating beautiful, heirloom-quality pieces that can be used-and loved-for generations.
Description:
The Manager of Domestic Transportation is responsible for planning and execution of the outbound schedule at all DCs to support delivered sales goals. This role will improve our performance in returns to yield less on hand returns inventory in our hub network by facilitating an end-to-end process with all parties. Implement changes/initiatives to address performance opportunities on key metrics by our line haul carriers. Develop and maintain reports outlining performance on all key metrics including cost, service (on time), load stats, returns, etc.
Essential Duties and Responsibilities:
- Facilitate the load planning with transportation partners for all DCs to provide weekly, monthly, quarterly, annual forecasts for outbound transportation needs
- Daily load planning to ensure we are maximizing the load capacity and efficiency on outbound loads from our Distribution Centers in a schedule that is in alignment with the receiving hub capabilities
- Publish weekly, monthly, quarterly, YTD reports including load stats (pcs per load, trucks per lane, on time by lane, cost per lane, cost per pc, etc.)
- Facilitate communication between DC team, hub teams, and linehaul transportation providers to ensure all trucks are picked up and delivered on time. Escalate as needed between parties when needs, commitments, etc. are not met.
- Set, update, and publish the Delivery Schedule to the appropriate parties to ensure understanding and alignment
- Communicate schedule and updates to the Transportation Operations team to ensure all team members are aware of schedule and updated immediately with any changes to that schedule
- Facilitate reverse logistics process including hub returns on hand tracking, returns load scheduling, and ensuring compliance at hub for loading times, loading quality, SOP compliance, etc. Liaise with Inventory, DC Ops, and Hub Management teams to ensure all milestones have been met as prescribed for returns trailer processing. Run cross-functional meetings to plan and track performance on defined metrics. Publish weekly metric reporting.
- Manage store transfers and new store opening transportation
- Approve all invoices and ensure in accordance with contracted rates
- Publish weekly fuel updates to finance team
- Other projects as assigned
Competencies:
- Adapts to change quickly and easily and performs effectively during times of change; demonstrates the ability to multi-task and manages competing priorities effectively
- Demonstrate results in improving business performance through teamwork and communication
- Demonstrate strong oral, written and interpersonal skills
- Possess very strong organizational and prioritizing skills
- Builds respectful and effective working relationships; collaborates with others to achieve common goals
- Strives to meet or exceed the expectations of internal and external customer standards
- Demonstrates initiative by acting as a self-starter; focusing on having a high level of urgency which takes on increased responsibility to enhance one's contribution
- Displays a high degree of integrity, honesty and takes responsibility for one's own actions; shows consistency between words and actions
Education, Experience and Other Qualifications:
- Education: College degree
- Years of experience: 5-7 years of experience in transportation leadership
- Valid Driver's license preferred
- Computer proficiency: Expert knowledge of computer programs, excel, Storis, WMS
- Comprehensive understanding of transportation practices in warehousing and distribution
- Dedicated to business and allow flexibility with work hours if necessary, covering weekend and evening hours as needed.
- Minimum travel
Essential Functions of the Position:
- Performing tasks using a computer daily.
- Repetitive processing steps.
- Maintain confidentiality of customer information.
- Always willing to adapt to change and keep an open mind to training.
- Consistent regular scheduled attendance is considered an essential function of this job.
Arhaus is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. Arhaus is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Arhaus are based on business needs, job requirements, and individual qualifications, without regard to race, color, sex, sexual orientation, gender identity, religion or belief, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Arhaus will not tolerate discrimination or harassment based on any of these characteristics. Arhaus encourages applicants of all ages.
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