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Job Description
Talkdesk is seeking an energetic, passionate, and experienced Sales Development Leader to help us scale our high performing & fast growing Sales Development Team. Your mission will be the growth and development of our SDRs to serve as the future sales talent of Talkdesk, while exceeding targets through a high-converting revenue pipeline.
How you'll contribute:
- Serve as an inspiring coach and mentor to your team by providing continuous coaching to increase individual and team effectiveness & productivity
- Work closely with your people to ensure each SDR is consistently meeting and overachieving their quota through candid feedback, weekly 1:1 meetings, developing trusting relationships, and understanding the challenges they face on a daily basis
- Not being afraid to lead by example, rolling up your sleeves, jumping in the trenches, and making calls yourself with the team
- Being a source of knowledge & skill on new & emerging prospecting trends that your team can learn and apply
- Drive the execution and achievement of Talkdesk's pipeline coverage goals by meticulously analyzing top-of-the-funnel metrics, meeting & pipeline quality, and revenue impact across the segments you support
- Partner & align with Sales Leadership, Marketing, RevOps, Enablement, and Product Marketing on the planning, execution, and success of campaigns & field events, exceed pipeline targets, and ensure your team masters their understanding of our buyers and the Talkdesk message.
- Attract, hire, train, and retain top-tier SDR talent
- Produce high-performing SDRs and build them as the next tier of top-performing AEs
You'll stand out with:
- 3+ years of experience building and leading a sales development team
- Proven successful experience as an SDR and SDR Leader, consistently meeting and exceeding targets
- Experience & deep expertise with techstack platforms such as Outreach, ZoomInfo, Sales Navigator, Apollo, Conversational Intelligence tools, video prospecting tools, etc.
- A demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization
- Ability, knowledge, and hunger to step in and coach on a daily basis: inclusive of tactical management of reps and shadowing/coaching of calls & written outreach
- Background of hiring, training, retaining, and enabling reps for success, with strong performance management skills
- Excellent mentoring, coaching, motivating, and people management skills
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