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Omni Channel Sales Account Manager
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Overview
Job Description
- Develop and maintain relationships both internally and externally.
- Analyze sales trends to make data-based decisions and implement strategies with partners to drive sales and increase profitability.
- Stay current with the E-commerce landscape and make recommendations on how to continue growth to accounts.
- Working with retail buyers to plan seasonal and promotional events.
- Work with the marketing department to stay up to date on market trends.
- Develop and communicate strategies with cross functional teams to drive hybrid fulfillment models with a key partner.
- Ensure operational excellence through close collaboration with Supply Chain, Warehouse, and Logistics teams to maintain in-stock status on-site, optimize fulfillment metrics, plan for peak periods, and improve/eliminate chargebacks.
- Work with product development team to identify assortment gaps, white space, and product development opportunities.
- Monitor online product reviews and identify areas where developmental improvements can be made to ensure customers’ expectations are met.
- Previous experience managing box big and/or ecommerce accounts a plus
- Account management, Operations or Supply Chain experience a plus
- Excellent interpersonal and communication skills.
- Self-starter with ability to manage multiple projects simultaneously with a high degree of independence.
- Strategic thinker and natural problem solver.
- Ability to analyze and digest data and provide data driven solutions.
- Team player with a genuine desire to contribute to the overall success of the entire team.
- Bachelor’s Degree preferred.
- Full-Time 40hrs/week in office required.
- HSA Eligible Health Plan
- Dental w/ orthodontics
- Vision Plan
- Basic Life insurance
- Short-term Disability Insurance-Voluntary
- Long-term Disability Insurance
- Company-matched 401K
- Free daily gourmet lunch provided by our company chef
- Paid maternity and paternity leave
- Onsite fitness center
- Product discounts
We are an EOE/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, veteran status, or any other status protected by law.
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