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Senior Manager, Content And Learning Technology
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Overview
Job Description
Job Summary
The Senior Manager of Content and Learning Technology is a strategic leadership role responsible for driving the design, development, and delivery of high-impact learning experiences across the organization. This leader will own the intersection of content strategy, learning technology, and innovation-ensuring our solutions are modern, scalable, measurable, and aligned to business outcomes. ted.
Duties & Responsibilities
- Lead and develop a high-performing team responsible for learning design, content development, and learning technology
- Serve as a strategic partner to business leaders, influencing priorities and shaping solutions that directly support operational performance
- Own the end-to-end content lifecycle, ensuring learning materials are relevant, engaging, accurate, and aligned to business needs
- Drive fast, responsive, and measurable turnaround on learning solutions while maintaining high quality standards
- Oversee the learning technology ecosystem (LMS, LXP, AI tools, content platforms, analytics tools, etc.) and ensure strong adoption and usability
- Leverage AI and emerging technologies to modernize content creation, personalize learning experiences, and improve speed to delivery
- Establish and track metrics that demonstrate the effectiveness and business impact of learning initiatives
- Continuously assess new tools, platforms, and methodologies to keep the learning function at the forefront of innovation
- Build strong relationships across departments to ensure learning solutions are practical, scalable, and field-relevant
- Champion a culture of continuous improvement, experimentation, and accountability within the team
What Success Looks Like
- Business leaders view this function as a strategic partner, not an order taker
- Learning solutions are delivered quickly, meet real operational needs, and show measurable impact
- Technology and AI are actively improving speed, quality, and scalability of content
- The team is engaged, developed, and consistently producing high-quality work
- Learning platforms are easy to use, widely adopted, and clearly valued
Qualifications
- 4-6+ years of experience in learning, talent development, instructional design, or related fields
- Proven experience leading and developing high-performing teams
- Experience influencing senior leaders and managing complex stakeholder relationships
Competencies
- Strong expertise in learning technology platforms and ecosystems
- Demonstrated knowledge and practical application of AI in content creation, learning design, or workflow optimization
- Ability to balance speed and quality while managing multiple priorities
- Strong analytical mindset with experience using data to guide decisions
- Excellent communication skills and executive presence
Work Environment & Physical Requirements
Performs sedentary work in an office environment with limited lifting (less than 10 pounds) or walking required. Close visual acuity required to perform work at computer terminal. No exposure to adverse environmental conditions. Requires repetitive typing motion, talking, hearing, grasping and feeling.
Disclaimer
The job description outlines the general nature and scope of work employees perform in this role. It's not intended to be an exhaustive list of all duties, responsibilities, or qualifications required for the position. The company reserves the right to modify, revise, or update the job description to meet business needs.
If you are a current Extra Space employee, please apply through Jobs Hub in Workday.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Applications Deadline: Applications will be accepted until the position is filled.
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