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NICE Systems logo

Customer Success Manager - Enterprise (Data-Driven)

NICE SystemsSandy, UT
At NiCE, we don't limit our challenges. We challenge our limits. Always. We're ambitious. We're game changers. And we play to win. We set the highest standards and execute beyond them. And if you're like us, we can offer you the ultimate career opportunity that will light a fire within you. Customer Success Manager - Enterprise (Data-Driven) At NiCE, we don't limit our challenges. We challenge our limits. Always. Our Customer Success team partners with enterprise clients to ensure they realize measurable business value from their investment in Proactive AI Agent. This role is ideal for someone who combines strong data analysis skills with deep customer-facing experience, and who is comfortable owning outcomes across complex, strategic accounts. What You'll Do Own a book of enterprise and strategic customers, ensuring contract value is realized and renewal risk is proactively managed Analyze customer, journey, and operational data to identify trends, risks, and opportunities Translate data into clear, executive-ready insights and recommendations Build and maintain customer success plans aligned to business outcomes and KPIs Partner with customers to define, prioritize, and evolve AI-driven journeys that deliver measurable value Gather and document customer business and technical requirements, and create customer-specific technical specification documents (defining scope, data inputs, logic/flows, dependencies, and success criteria) to guide implementation and delivery Design and evolve customer journeys that leverage GenAI-based capabilities, including defining use cases, guardrails, escalation logic, and success criteria, and reflecting these requirements in technical specifications Lead Quarterly Business Reviews, presenting performance, insights, and next-step recommendations Coordinate cross-functional delivery with Professional Services, Product, and Sales Support renewal and expansion conversations with data-backed business cases Act as a trusted advisor to senior client stakeholders, balancing strategic guidance with execution What This Role Is This role is ideal for someone who has: Managed post-sale customer relationships for enterprise or strategic accounts Owned customer outcomes, not just implementations or tickets Used data analysis to guide customer decisions and executive conversations Participated in renewals, expansions, or commercial planning Presented insights and recommendations directly to customer stakeholders What You Bring Bachelor's degree Experience managing complex, customer-facing projects Experience creating customer-facing or internal technical specifications or requirements documentation in support of implementations Strong analytical skills; comfortable working with raw or imperfect data in Excel or similar tools Ability to explain data-driven insights clearly to non-technical audiences Experience working with large, process-driven organizations Strong communication and stakeholder management skills Commercial awareness and comfort supporting renewal and expansion motions Nice to Have Experience in SaaS, AI, CX environments Experience delivering or supporting executive-level business reviews Experience designing or supporting customer journeys that leverage GenAI or large language model-based capabilities, including defining prompts, constraints, and fallback behaviors Formal project management training or certification (e.g., PMP), applied in a customer-facing delivery or success role This job description is not intended to be all-inclusive, and employees will also perform other reasonable related business duties as assigned by immediate supervisor and other management as required. This organization reserves the right to revise or change job duties as the need arises. This job description does not constitute a written or implied contract of employment. Requisition ID: Reporting into: Director, Business Operations and Customer Success Role Type: Individual Contributor What's in it for you? Join an ever-growing, market disrupting, global company where the teams - comprised of the best of the best - work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NiCE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NiCEr! About NiCE NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions. Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries. NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.

Posted 30+ days ago

Dollar Tree logo

Merchandising Assistant Manager

Dollar TreeHurricane, UT
Your Role at Dollar Tree: As a Merchandise Assistant Manager at Dollar Tree, you'll join our Store Manager in leading a dynamic team of associates and creating positive experiences for the communities we serve. In this role, you'll focus on merchandising and processing freight. Your job duties and responsibilities will include, but are not limited to, the following: Assist with all store functions and day-to-day activities Perform opening and closing procedures as needed Protect and secure company assets, including store cash Adhere to all policies and procedures, including safety guidelines Maintain areas of the store, including stockroom and sales floor, to company standards Process all corporate directives such as Pull and Hold/Destroy, Task Compliance, Key Survey information requests, and any additional communications related to store activities Responsible for maintaining the cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders Other duties as assigned* In addition, you'll assist the Store Manager with the following duties as assigned: Process the receipt and return of DSD merchandise Manage freight flow in accordance with productivity standards Order and stock merchandise needs, including frozen & refrigerated, in accordance with productivity standards Ensure that the sales floor is sales-effective Plan, merchandise, and maintain Clip Strips and Power Panels with sales effective items Plan and implement monthly Sales Planners Your Skills and Experience: Prior retail and management experience is preferred Strong communication, interpersonal, and written skills are required Must be able to lift between 30 and 50 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting, with or without reasonable accommodation Ability to work in a high-energy, team environment is required Your Perks and Benefits: We offer a wide variety of rewards to support your health, wealth, and mental well-being. In addition to medical, pharmacy, dental, and vision insurance, we offer: Employee Assistance Program Paid time off Retirement plans with matching contributions Employee Stock Purchase Program Educational Assistance Access to PerkSpot, an employee discount platform for goods and services And much more! Who We Are: At Dollar Tree, we make a difference in the lives of our customers every day by exceeding their expectations and delivering value - it's what our business is built on. Our associates play an important role in this commitment by embracing change and showing up for their teams and their communities. We see an exciting path forward as our company continues to grow and transform - and we know that this path starts with you. Dollar Tree Stores, Inc. is an equal opportunity employer committed to complying with the Americans with Disabilities Act (ADA) and providing reasonable accommodations to qualified individuals with disabilities. This job specification should not be construed to imply that these requirements are the exclusive standards of the position. This is not to be considered a complete list of job duties, which appear in the job description for this position, and which may be amended from time to time at the discretion of Dollar Tree Stores, Inc. Incumbents will follow any other instructions and perform any other related duties as may be required by their supervisor. Please note, this job description is not a contract of employment and may be modified to meet evolving business needs. Employment at Dollar Tree Stores, Inc. is at-will, meaning that either the employee or the company may terminate the employment relationship at any time, with or without cause or notice. Full time 1675 W State St,Hurricane,Utah 84737 07263 Dollar Tree

Posted 1 week ago

PwC logo

Forward Deployed Software Engineer-Palantir Foundry-Director

PwCSalt Lake City, UT

$155,000 - $410,000 / year

Industry/Sector Not Applicable Specialism Data, Analytics & AI Management Level Director Job Description & Summary At PwC, our people in data and analytics engineering focus on leveraging advanced technologies and techniques to design and develop robust data solutions for clients. They play a crucial role in transforming raw data into actionable insights, enabling informed decision-making and driving business growth. In data engineering at PwC, you will focus on designing and building data infrastructure and systems to enable efficient data processing and analysis. You will be responsible for developing and implementing data pipelines, data integration, and data transformation solutions. Translating the vision, you set the tone, and inspire others to follow. Your role is crucial in driving business growth, shaping the direction of client engagements, and mentoring the next generation of leaders. You are expected to be a guardian of PwC's reputation, understanding that quality, integrity, inclusion and a commercial mindset are all foundational to our success. You create a healthy working environment while maximising client satisfaction. You cultivate the potential in others and actively team across the PwC Network, understanding tradeoffs, and leveraging our collective strength. Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to: Lead in line with our values and brand. Develop new ideas, solutions, and structures; drive thought leadership. Solve problems by exploring multiple angles and using creativity, encouraging others to do the same. Balance long-term, short-term, detail-oriented, and big picture thinking. Make strategic choices and drive change by addressing system-level enablers. Promote technological advances, creating an environment where people and technology thrive together. Identify gaps in the market and convert opportunities to success for the Firm. Adhere to and enforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance) the Firm's code of conduct, and independence requirements. The Opportunity As part of the Data and Analytics Engineering team you lead the development and deployment of innovative data solutions using Palantir Foundry. As a Director you guide large projects, achieving operational excellence and engaging in client interaction, while leveraging your knowledge to drive outcomes and solve complex problems. You also play a strategic advisory role, motivating and coaching teams to deliver quality results and contribute to the firm's success. Responsibilities Utilize proficiency to drive impactful results and address intricate challenges Serve as a strategic advisor, inspiring and coaching teams to achieve excellence Foster a culture of peak performance and continuous improvement Develop innovative processes to enhance project outcomes Apply systems thinking to identify opportunities and validate solutions Uphold the firm's ethical standards and business conduct What You Must Have Bachelor's Degree 8 years of experience What Sets You Apart Certifications preferred: Foundry Data Engineer, Foundry Solution Architect, or Foundry Application Developer Excelling in customer-focused solutions Strength in analytical and problem-solving skills Building applications with large datasets Collaborating with diverse technical teams Familiarity with Python and/or Typescript Experience with Palantir Foundry and AIP Delivering production enterprise AI solutions Travel Requirements Up to 80% Job Posting End Date Learn more about how we work: https://pwc.to/how-we-work PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy . As PwC is an equal opportunity employer, all qualified applicants will receive consideration for employment at PwC without regard to race; color; religion; national origin; sex (including pregnancy, sexual orientation, and gender identity); age; disability; genetic information (including family medical history); veteran, marital, or citizenship status; or, any other status protected by law. For only those qualified applicants that are impacted by the Los Angeles County Fair Chance Ordinance for Employers, the Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, San Diego County Fair Chance Ordinance, and the California Fair Chance Act, where applicable, arrest or conviction records will be considered for Employment in accordance with these laws. At PwC, we recognize that conviction records may have a direct, adverse, and negative relationship to responsibilities such as accessing sensitive company or customer information, handling proprietary assets, or collaborating closely with team members. We evaluate these factors thoughtfully to establish a secure and trusted workplace for all. Applications will be accepted until the position is filled or the posting is removed, unless otherwise set forth on the following webpage. Please visit this link for information about anticipated application deadlines: https://pwc.to/us-application-deadlines The salary range for this position is: $155,000 - $410,000. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws. All hired individuals are eligible for an annual discretionary bonus. PwC offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation, personal and family sick leave, and more. To view our benefits at a glance, please visit the following link: https://pwc.to/benefits-at-a-glance

Posted 4 weeks ago

Environmental & Occupational logo

Business Development Manager- AI

Environmental & OccupationalSalt Lake City, UT
We exist to create positive change for people and the planet. Join us and make a difference too! Job Title-Business Development Manager- Artificial Intelligence (AI) Location: United States About the role: Are you a driven, market-savvy sales professional ready to lead in one of the fastest-growing sectors? BSI's newly launched AI Business Unit (AI BU) within our Regulatory Services division is pioneering how cutting-edge AI technologies intersect with global compliance and innovation-and we want you to be part of it. We're looking for a high-impact Business Development Manager who thrives on consultative selling and is recognized in the industry for building strong client relationships and driving growth. This is your chance to leverage BSI's global reputation, unmatched expertise, and expansive network to unlock opportunities across high-potential sectors like biometrics, manufacturing, and beyond. If you're energized by innovation, passionate about helping clients navigate complex challenges, and eager to make your mark in a transformative new function-this role is for you. Essential Responsibilities: Proactively engage existing and new Regulatory Service clients to manage accounts and sell AI Service offerings. Identify new prospects and grow the BSI customer base through targeted calls and visits with the aim of generating profitable revenue across the product portfolio. Proactively engage and sell AI services (such as conformity testing and training) to Biometric, Manufacturing and other sector clients. Demonstrate strong understanding of their territory through the preparation of business plans that include a clear and workable plan including the necessary prospect and client activity, to generate the required profitable portfolio revenue. Fully utilize the BSI sales process to raise clients' awareness of the wider business challenge and build sufficient interest to purchase an integrated solution, to bolster the resilience of their organization. Be responsible for the timeliness of delivery in line with the client's expectations at point of sale. Routinely review sales activity and quality KPI's to ensure sufficient contingency planning to deliver quarterly and annual portfolio targets. Manage potential of territory through account and opportunity management to develop a solid pipeline. Remain up to date with developments in the European AI Act and standards industry. Also be able to explain the standards development process and upcoming AI technical/quality management standards (e.g. 42001, 42006, etc) to customers. Possess a deep and wide knowledge of the products/services of BSI and their application to specific customer sets. Use sales reporting to aid account management and new business development. Be able to present to key decision makers and larger audiences. Design and deliver presentations to small scale conferences. Effectively convey complex ideas and business proposals showing the breadth and depth of BSI product offering. To be successful in this role, you will have: BS/BA Business or equivalent job experience Proven sales experience in AI-related products, services, and/or software Must have substantial experience or working in a professional service environment with a track record of successful consultative sales accomplishments (Local, Regional, National, Global account growth and development) Have experiences in consultative sales and excellent interpersonal skills to build good relationships with executive level customers and partners Have proven sales track record in taking new products into new markets Be able to demonstrate successful management of complex client requirements #LI-MS1 #LI-REMOTE About Us BSI is a business improvement and standards company and for over a century BSI has been recognized for having a positive impact on organizations and society, building trust and enhancing lives. Today BSI partners with more than 77,500 clients in 195 countries and engages with a 15,000 strong global community of experts, industry and consumer groups, organizations and governments. Utilizing its extensive expertise in key industry sectors - including automotive, aerospace, built environment, food and retail, and healthcare - BSI delivers on its purpose by helping its clients fulfil theirs. Living by our core values of Client-Centricity, Agility, and Collaboration, BSI provides organizations with the confidence to grow by partnering with them to tackle society's critical issues - from climate change to building trust in digital transformation and everything in between - to accelerate progress towards a better society and a sustainable world. BSI is an Equal Opportunity Employer dedicated to fostering a diverse and inclusive workplace.

Posted 30+ days ago

Sofi logo

Staff Software Engineer, Data & AI

SofiCottonwood Heights, UT

$153,600 - $264,000 / year

Employee Applicant Privacy Notice Who we are: Shape a brighter financial future with us. Together with our members, we're changing the way people think about and interact with personal finance. We're a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we're at the forefront. We're proud to come to work every day knowing that what we do has a direct impact on people's lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world. SoFi is seeking an experienced and motivated Staff Software Engineer to be part of our Data Platform group within the Data Enablement division. The mission of the Data Enablement division is to activate data throughout SoFi, enabling the creation of personalized and delightful experiences for our customers. As a Staff Software engineer, you will help achieve the vision and strategy to build foundational and critical data platform products which are highly leveraged across SoFi for analytical, reporting, AI/ML use-cases that will drive teams to perform self serve analytics, gain insights and increase data driven decisions for all of sofi products About the Role: This role is for a talented, enthusiastic, detail-oriented and experienced Software Engineer with a proven track record of taking on big challenges in an agile way. You'll be at the heart of SoFi's data platform, acting as a leader and a force multiplier for critical initiatives across Semantic Layer, BI analytics, AI usecases, Operational experience enhancements expanding crucial knowledge in the team. You'll act as a subject matter expert for data platform capabilities that can be leveraged across SoFi for analytical, reporting, ML/AI self-service use-cases. This role requires you to live at the cross section of data and software engineering collaborating between Product, Design, and Engineering, so you'll be involved in the entire product lifecycle from ideation to building, deploying, and continuously improving. The ideal candidate is both forward-thinking and hands-on, and has a strong sense of ownership and delivery. You'll mentor technical team members in best practices for Snowflake, Databricks, Airflow, dbt, and AWS data services, promoting a culture of technical distinction and innovation. Plus, you'll be working alongside a team of talented engineers. What you'll do: Drive technical architecture, design decisions and cross-functional discussions for the SoFi Data platform products Lead and oversee the full SDLC, from project requirements to deployment following best practices and uphold coding standards. Generate ideas for new initiatives and technologies, and deliver timely results in a fast-paced and sometimes ambiguous environment. Build and optimize Operational experience for systems and processes and be part of an on-call team rotation to support the SoFi Data Platform capabilities Collaborate with cross-functional teams to understand requirements, influence best practices upstream and down, and deliver solutions that meet business needs. Effectively communicate complex technical concepts and trade offs mapping industry patterns and best practices to solve novel problems for technical/non-technical stakeholders verbally and in well written documentation. Monitor project performance against defined milestones and goals. Provide technical leadership, mentorship and strategic guidance to the team, fostering a culture of continuous learning, innovation, and excellence. Contribute to hiring and training efforts to build a skilled and motivated engineering workforce. What You'll Need: A bachelor's degree in computer science, Data Science, Engineering, or a related field. Over 10 years of hands-on experience in software/data engineering with a proven track record of successfully building data systems and platforms. Strong programming skills ideally on a modern stack including but not limited to Python, SQL Experience in a collaborative coding environment, refining designs together, navigating code reviews, and managing pull requests. Broad proficiency in database platforms and significant experience with cloud data warehouse platforms such as Snowflake, and familiarity with others like Redshift, or Google BigQuery Strong analytical and problem-solving abilities, with the capability to simplify complex issues into actionable plans with a detail-oriented approach to your work. Thorough knowledge and passion around system design and data architecture principles Experience with data tools like Snowflake/GitLab/AWS/Airflow/DBT /Tableau, Power BI etc Experience in building/deploying resources using Infrastructure as Code - IaC tools (like Terraform) Knowledge in analytics, metrics, and monitoring integrations. Excellent communication skills, with the ability to effectively convey technical concepts to both technical and non-technical audiences. Nice to Haves: Experience integrating Large Language Models (LLM) into products Good understanding of AI and its usage Experience in a highly regulated and governed sector, though the Fintech industry is advantageous. Compensation and Benefits The base pay range for this role is listed below. Final base pay offer will be determined based on individual factors such as the candidate's experience, skills, and location. To view all of our comprehensive and competitive benefits, visit our Benefits at SoFi page! Pay range: $153,600.00 - $264,000.00 Payment frequency: Annual This role is also eligible for a bonus, long term incentives and competitive benefits. More information about our employee benefits can be found in the link above. SoFi provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion (including religious dress and grooming practices), sex (including pregnancy, childbirth and related medical conditions, breastfeeding, and conditions related to breastfeeding), gender, gender identity, gender expression, national origin, ancestry, age (40 or over), physical or medical disability, medical condition, marital status, registered domestic partner status, sexual orientation, genetic information, military and/or veteran status, or any other basis prohibited by applicable state or federal law. The Company hires the best qualified candidate for the job, without regard to protected characteristics. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. New York applicants: Notice of Employee Rights SoFi is committed to an inclusive culture. As part of this commitment, SoFi offers reasonable accommodations to candidates with physical or mental disabilities. If you need accommodations to participate in the job application or interview process, please let your recruiter know or email accommodations@sofi.com. Due to insurance coverage issues, we are unable to accommodate remote work from Hawaii or Alaska at this time. Internal Employees If you are a current employee, do not apply here - please navigate to our Internal Job Board in Greenhouse to apply to our open roles.

Posted 30+ days ago

L logo

Campground Attendant - Seasonal (14/15 Year Old Applicants)

Lagoon ParkFarmington, UT
Apply Job Type Part-time Description The Campground Attendant is responsible for the operation of the campground and assisting guests by staffing the office and store, taking reservations, providing information, and directions, and educating guess on rules and regulations, cleanliness and upkeep, and reporting problems to management in accordance with company policies and procedures. This position is seasonal. Seasonal employees perform their work at certain seasons and periods of the year. Their work, by its nature, is not continuous nor is it carried on throughout the year. A seasonal employee who is employed at the conclusion of the season will be terminated. Requirements Able to stand and/or walk for eight (8) hours Requires early arrivals and/or late night departures. Able to walk quickly to/from job locations up to 1 (one) mile distance. Able to handle cash, operate a P/C and reservation system, credit card machine as well as count back change in accordance to Lagoon's Cash handling and cash control policies and procedures. Campground Attendants must also remain current on different pricing structures, coupons, and/or promotions that are offered. Able to handle multiple tasks such as operating a computer quickly and efficiently at the same time as interacting with guests in person or on the phone. Able to perform work duties outside in varying weather conditions prevalent at the time. Shift times will vary depending on the need of the department, however most shifts will be in the morning/afternoon.

Posted 1 week ago

K logo

Helly Hansen-Assistant Store Manager Park City

Kontoor Brands, Inc.Park City, UT
Who We Are: Kontoor Brands is a portfolio of three of the world's most iconic lifestyle, outdoor and workwear brands: Wrangler, Lee and Helly Hansen. Kontoor Brands is a purpose-led organization focused on leveraging its global platform, strategic sourcing model and best-in-class supply chain to drive brand growth and deliver long- term value for its stakeholders. Job Posting: Founded in Norway in 1877, Helly Hansen continues to develop professional-grade apparel that helps people stay and feel alive. Through insights drawn from living and working in the world's harshest environments, the company has a long legacy of delivering first-to-market innovations, including the first supple waterproof fabrics over 140 years ago. Other breakthroughs include the first fleece fabrics in the 1960s, the first technical base layers in the 1970s, and the award winning and patented H2Flow, temperature regulating system. Recently, Helly Hansen won the coveted Outside Magazine "Gear of the Year" award for the Odin Infinity Insulated Jacket, which features proprietary technologies including Lifaloft, insulation and Lifa Infinity Pro, a waterproof breathable construction made without chemical treatments, providing long-lasting durable water resistance (DWR) without a coating, continuing our innovation. Helly Hansen is a leader in both technical sailing and performance ski apparel. Its ski uniforms are tested and trusted by over 55,000 professionals, as well as Olympians, National Teams, and over 200 ski resorts and mountain guiding operations around the world. Helly Hansen's outerwear, base layers, sportswear, footwear, and workwear and sold in more than 40 countries and are trusted by professionals and enthusiasts around the world. RETAIL ASSISTANT STORE MANAGER, PARK CITY, UTAH: The Role: Helly Hansen is seeking an experienced Assistant Store Manager for our Park City store. We are looking for an experienced individual who likes to work hard AND play hard! This is a fun, challenging, and dynamic environment where you will get an opportunity to demonstrate your experience alongside an outstanding and supportive team. Providing nothing short of the best customer experience is our primary goal. The Assistant Store Manager is Helly Hansen's second point of contact for their local store. This role will be a resource for the Store Manager in helping to implement and develop the store's business plan. The individual in this role will be This is a full-time position (up to 40 hours per week) that provides great benefits: medical, dental, and vision coverage, 401(k) with a company match, generous discounts on product, and 14 days of paid time off per year. We provide normal pay plus bonus opportunity as well as a bevy of other incentives to support your outdoor passion! Key Responsibilities: Assisting the store manager with training of new and existing staff, Assisting the store manager with all aspects of day-to-day retail operations, including visual merchandising, product transferring, receiving, marketing initiatives, and driving the sales effort, Opening and closing the store, Functional expert of all store operational processes (visual merchandising, operations, sales, and marketing) Achieving personal sales targets while aiding the store to achieve sales targets, Assisting customers with purchases and ensuring high satisfaction and level of service, Answering questions about the performance and technical aspects of our products, Exemplifying a 'Customer First' mindset, Other responsibilities as needed. The Ideal Candidate Will Have: 2 to 5+ years of retail experience, preferably in the sporting goods or outdoor apparel industry, The ability to work evenings, weekdays, weekends, holidays, and occasionally powder days (on rarest of occasions), Excellent verbal communication skills, A passion for the outdoors, The ability to work under pressure and handle challenging situations, Computer proficiency; Microsoft Office, especially Excel, is an asset, Experience with visual merchandising standards is an asset, Experience with fundamental retail standard operating procedures. For more information on Helly Hansen and our product offerings, visit our website at www.hellyhansen.com. Helly Hansen is an Equal Opportunity Employer. Why Kontoor Brands? At Kontoor, we offer a comprehensive benefit package to fit your lifestyle. Our benefits are crafted with the same care as our products. When our employees are healthy, secure, and well, they bring their best selves to work. Kontoor Brands supports you with a competitive benefits program that provides choice and flexibility to meet your and your family's needs - now and in the future. We offer resources to support your physical, emotional, social, and financial wellbeing, plus benefits like discounts on our apparel. Kontoor Brands also provides four weeks of Paid Parental Leave to eligible employees who are new parents, Flexible Fridays, and Tuition Reimbursement. We are proud to offer a workplace culture centered on equitable opportunities and a sense of belonging for all team members. Here we have a global workforce of high-performing teams that both unlocks our individual uniqueness and harnesses our collaborative talents.

Posted 30+ days ago

Papa Murphy's Holdings, Inc. logo

Store Manager

Papa Murphy's Holdings, Inc.Springville, UT
Store Manager: "You are applying for work with Robison Enterprises or Brandon James Enterprises, a franchisee of Papa Murphy's, not Papa Murphy's International, Inc., or any of its affiliates. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wage and benefit programs that can vary among franchisees." Summary Description The Store Manager is responsible for all facets of the Papa Murphy's store while continually promoting a culture that embraces the company's core values of Quality, Service, Integrity, and Team Work. To successfully perform the Store Manager role an individual must be able to accomplish the following, but not limited to, duties and responsibilities: Duties and Responsibilities Manage the efficient and cost-effective operation of a single store, which includes, but is not limited to profitability, employee relations, marketing, optimum food and labor costs, and minimizing waste. Foster a culture of upward development of team members. Ensure that operational standards for the store are met. Inspect all prep areas, equipment, and utensils to ensure sanitary standards are met in accordance with company and local health department standards. Prepare reports to track metrics including food cost, waste, sales, inventory and hours worked by team members. Construct the "build to" portion of the "Prep Chart" and complete/supervise product prep. Oversee the physical facility including minor repair and preventive maintenance on equipment. Monitor inventory of food and beverage products. Monitor build-to levels and submits orders to vendors that are within store guidelines. Check all vendor deliveries for type, quantity, and cost accuracy. Communicate menu/price changes, shortages and encourages team members to promote specials and add-on sales. Project and recognize accurate sales trends to ensure accurate levels of product. Monitor and manage Market Force and In Moment feedback, communication with guest, resolving guest concerns with the utmost professionalism, maintaining total guest satisfaction. Monitor cash procedures in the store and ensure accuracy of bank deposits, cash drawers, and justify all cash variances. Track and reconcile all promotion coupons and gift certificates and balance them with the daily sales report. Recruit, interview, staff, conduct orientations, and train store team members. Evaluate work performance, completing performance evaluations and handling corrective disciplinary action of team members. Prepare and post the weekly schedules for team members in accordance with state and/or local scheduling laws. In locations with no predictive scheduling requirements exist, team member schedules must be posted at least one week in advance. Ensure store complies with all Federal, State and Local labor laws. Respond promptly to customer needs; solicit customer feedback to improve service and respond to requests for service and assistance with ease. Participate in local store marketing (LSM) activities for the market. Maintain a professional appearance at all times by wearing clean and wrinkle-free Papa Murphy's uniform and ensure all team members maintain the same image. Ensure that pizza assembly times are maintained, assisting as needed in back and front of house pizza preparation as needed. Required Qualifications Education: High school diploma or general education degree (GED) required. Experience: 2-5 Years previous supervisory and QSR management experience. Degrees, Licensure, and/or Certification: Food Handlers Card and/or Serve Safe Certified preferred but not required. Must be able to pass criminal background check. Knowledge, Skills, and Abilities: Demonstrate integrity, honesty, and strong leadership. Ability to effectively manage people. Demonstrate good written and oral communication skills. Demonstrate excellent customer service skills Ability to manage various difficult or emotional customer situations. Basic computer skills, including MS Word, Excel, Outlook, and POS. Ability to read and apply fundamental math skills, including weights and measurements. Knowledge of store financials, P & L's, break-even analysis, food cost analysis, labor cost analysis and other financial information relative to store operations. Other requirements: Must be able to pass criminal background check. Flexibility to cover shifts in the event of absent employees. Ability to maintain safe standards for front and back of house. Regularly required to stand and walk; use hands to finger, handle or feel; reach with hands and arms. Occasionally required to bend and stoop, kneel or crouch. Must be able to lift and/or move up to 30 pounds. Ability to maintain punctual and regular attendance. The intent of this job description is to provide a representation of the types of duties and responsibilities that will be required in this position and shall not be construed as a declaration of the total of the specific duties and responsibilities of any particular position. Employees may be directed to perform job-related tasks other than those specifically presented in this description. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Posted 30+ days ago

Human Interest logo

Customer Support Associate I

Human InterestLindon, UT

$18 - $21 / hour

Human Interest is on a mission to ensure that people in all lines of work have access to retirement benefits. More than half of all working Americans are not saving enough for their future. Too often, it's because they are employed by a company that doesn't offer a retirement plan. Human Interest is changing that by making it affordable and accessible for small and medium-sized businesses to offer employees a path to financial independence through retirement savings. We're a high-growth fintech company changing the retirement industry. We are backed by a number of investors. This includes funding from Marshall Wace and Baillie Gifford, as well as top investors such as BlackRock, TPG (The Rise Fund), SoftBank, Glynn Capital, NewView Capital, USVP, Wing, Uncork, and more. About the role As a Customer Support Associate at Human Interest, you are the frontline face of the company. On a daily basis, you demonstrate your passion for helping customers maximize our retirement savings platform. You love to solve problems and are energized by challenges and the reward that comes with solving them. Customer Support Associates benefit from a developed and defined customer support career ladder which includes opportunities to grow into other roles within the organization. What you get to do every day Manage a steady volume of inbound customer inquiries, primarily through phone, live chat, and email conversations Work cross-functionally with internal and external partners to solve customer issues Service a geographically diverse customer base Provide best in class customer service Work in a fast-paced evolving startup environment Manage follow-ups with customers as required Help other areas of the organization when needed Manage performance to company set standards and adhere to a workforce management schedule What you bring to the role 1+ years of experience in a customer facing role - i.e. customer support or account management/call center experience, preferred but not required, or commensurate college experience Passion for serving customers Strong organizational skills; you are able to juggle multiple tasks with varying deadlines and stakeholders without dropping the ball Ability to communicate with confidence, professionalism and empathy over the phone and through email You remain composed in high-stress situations and convey empathy for our customers Meticulous attention to detail - rarely making typos and noticing discrepancies Demonstrated ability to remain highly productive and organized in an elevated-noise, open-office environment Where you will work Located in our Lindon, Utah office (Monday-Thursday) with the flexibility to work remotely on Fridays Standard Monday-Friday work schedule with no weekends or evenings This is a full time position 40 hours a week Application deadline We accept Customer Support Associate applications on an ongoing basis. How you can grow your career at Human Interest The Customer Support Associate role at Human Interest is an excellent entry point for someone looking to start or change their career. We do not require Customer Support Associate I candidates to have 401(k) experience. Instead, we hire and train individuals who demonstrate a passion for customer success and an eagerness to learn. Through ongoing training and upskilling, employees have the opportunity to progress through six steps of the CSS role. While each employee's trajectory is individualized, someone can easily progress through all steps if they are committed to their ongoing development. Each new step brings with it increasing responsibility, a better understanding of 401(k) and our product, as well as a pay increase. After working your way up through the CS Career Ladder, Customer Support Associates may be considered for more advanced roles such as account manager or enablement manager. Why you will love working at Human Interest Human Interest is tackling one of our country's biggest challenges - closing the retirement gap. You'll be instrumental in architecting and scaling solutions that bring financial security to employees at small and medium-sized businesses nationwide. We've made significant progress, but there is still growth ahead, offering you a unique opportunity to solve complex problems, drive innovation, and advance your career alongside a dedicated, mission-driven team. We value hard work and recognize that our team's contributions are key to our continued success. Join Human Interest and make a lasting impact by shaping the future of retirement. Our operating principles define how we work together as a team. They reflect Human Interest's unique view on what's important and what's right. Documenting this core aspect of our culture helps employees make good decisions on their own. It also helps candidates considering career opportunities critically evaluate whether they will thrive at Human Interest. Customer obsession: We're all about creating amazing experiences for our customers. We put their needs first and go the extra mile to make them smile. Long-Term Orientation: We're not just playing for today; we're building a legacy. We think big, plan strategically, and invest in our future. Autonomous and Accountable Teams: We trust our team members to take ownership and make smart decisions. We empower you to be your best self! An Escalating Bar for Talent and Performance: We're constantly raising the bar and challenging ourselves to be better. We believe in growth and continuous improvement. Fundamental Optimism: We see the glass as half full (and then we fill it up with more amazing ideas!). We believe in the power of positivity and the potential for greatness. Compensation - At Human Interest, there are a number of factors that are used to determine the appropriate pay range for each position. We take into account the cost of labor for each position in various markets across the US. The base salary for this position spans $18 - $21 per hour. The salary that we offer to a new employee within this range is based on their relevant job-related skills, and experience. At Human Interest, base salary is one component of the overall Total Rewards package. All of our employees are offered a robust suite of physical, financial and mental wellness benefits. Benefits - A great 401(k) plan: Our own! Our 401(k) includes a dollar-for-dollar employer match up to 4% of compensation (immediately vested) and $0 plan fees Top-of-the-line health plans, as well as dental and vision insurance Competitive time off and parental leave Addition Wealth: Unlimited access to digital tools, financial professionals, and a knowledge center to help you understand your equity and support your financial wellness Lyra: Enhanced Mental Health Support for Employees and dependents Carrot: Fertility healthcare and family forming benefits Candidly: Student loan resource to help you and your family plan, borrow, and repay student debt Monthly work-from-home stipend; quarterly lifestyle stipend Engaging team-building experiences, ranging from virtual social events to team offsites, promoting collaboration and camaraderie. We're a great place to work (but don't take our word for it) Here's a list of our awards and accolades: Certified as a Great Place To Work (2023-2025) Fortune Best Place to Work in the Bay Area (2024) Best Places to Work by Built In (2023-2024) America's Best Startup Employers by Forbes (2020-2022, 2024) A Top Company by Y Combinator (2020-2023) Inc. Fastest Growing Companies (2021) Human Interest is an equal opportunity employer. All applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran or military status, pregnancy, or any other characteristics protected under federal, state, or local laws. Employment with Human Interest is at-will, meaning either you or the company may terminate employment at any time, with or without cause or notice, except as otherwise provided by law or written agreement. We are committed to making every stage of our application process fully accessible to all individuals. If you need a reasonable accommodation at any point in the process, please let us know at applicantaccommodations@humaninterest.com. Protect yourself against fraud and identity theft. Apply to our open positions directly via our careers page on Greenhouse. Human Interest will never ask applicants for their financial or banking information as part of our application process. All legitimate communication will come from a @humaninterest.com email address. If you have questions, please reach out to us directly at careers@humaninterest.com Please note Human Interest does not accept unsolicited resumes from any source other than directly from candidates. We will not consider resumes from vendors, including and without limitation search firms, staffing agencies, fee-based referral services, and recruiting agencies. Pursuant to the San Francisco Fair Chance Ordinance, we will consider employment-qualified applicants with arrest and conviction records. We comply with CCPA guidelines. See more: https://humaninterest.com/disclosures

Posted 3 weeks ago

J logo

Sr. Human Resources Generalist

Jabil Inc.Salt Lake City, UT
At Jabil we strive to make ANYTHING POSSIBLE and EVERYTHING BETTER. We are proud to be a trusted partner for the world's top brands, offering comprehensive engineering, manufacturing, and supply chain solutions. With over 50 years of experience across industries and a vast network of over 100 sites worldwide, Jabil combines global reach with local expertise to deliver both scalable and customized solutions. Our commitment extends beyond business success as we strive to build sustainable processes that minimize environmental impact and foster vibrant and diverse communities around the globe. Job Summary The HR Generalist III provides comprehensive HR support to a rapidly growing manufacturing site operating across multiple shifts. This role serves as the primary point of contact for employees and frontline leaders, ensuring compliance with HR policies and practices while driving engagement and operational excellence. The HRG III will coach supervisors and leads on leadership fundamentals, guide them through recurring HR processes, and assist with key activities such as onboarding, payroll, and timekeeping. Fluency in both English and Spanish is required for this role. The ideal candidate is proactive in implementing improvements, demonstrates strong problem-solving skills, and thrives in a fast-paced environment. Key Responsibilities Leadership Coaching & Support Partner with supervisors and leads to reinforce leadership principles and HR best practices Guide managers through recurring processes (e.g., performance reviews, merit increases, promotions, open enrollment) Employee Relations Serve as the first point of contact for employees; conduct routine investigations and escalate as appropriate Assist leaders with disciplinary actions and attendance management, including terminations HR Processes & Compliance Support onboarding and ensure compliance with I-9 and other regulatory requirements Submit and approve employee changes in HRIS (e.g., cost center, department, supervisor changes) Assist with various contingent workforce processes Payroll & Timekeeping Provide guidance and assistance in regards to timekeeping Troubleshoot payroll issues and ensure accurate application of policies and practices Employee Engagement Support site engagement activities and initiatives to foster a positive work environment Systems & Reporting Maintain accurate HR records and generate reports as needed Support system requirements for attendance and other HR processes Lead process improvement projects and perform other duties as assigned Basic Qualifications Bachelor's degree in HR or related field (or equivalent experience) Bilingual (Spanish and English) required 3+ years of HR experience, preferably in a manufacturing or high-volume environment Strong knowledge of HR policies, employment law, and compliance Proficiency in Excel Experience with HRIS systems (Workday and UKG preferred) Ability to manage multiple priorities in a fast-paced setting Excellent communication and coaching skills Ability to travel up to 15% of the time Flexibility to adjust schedule occasionally to support multiple shifts Preferred Qualifications Experience supporting multi-shift operations Familiarity with contingent workforce management Proven ability to troubleshoot payroll and timekeeping issues Experience conducting employee relations investigations Strong problem-solving and process improvement skills Experience with employee engagement initiatives in a manufacturing environment BE AWARE OF FRAUD: When applying for a job at Jabil you will be contacted via correspondence through our official job portal with a jabil.com e-mail address; direct phone call from a member of the Jabil team; or direct e-mail with a jabil.com e-mail address. Jabil does not request payments for interviews or at any other point during the hiring process. Jabil will not ask for your personal identifying information such as a social security number, birth certificate, financial institution, driver's license number or passport information over the phone or via e-mail. If you believe you are a victim of identity theft, contact the Federal Bureau of Investigations internet crime hotline (www.ic3.gov), the Federal Trade Commission identity theft hotline (www.identitytheft.gov) and/or your local police department. Any scam job listings should be reported to whatever website it was posted in. Jabil, including its subsidiaries, is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, genetic information, veteran status, or any other characteristic protected by law. Accessibility Accommodation If you are a qualified individual with a disability, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access Jabil.com/Careers site as a result of your disability. You can request a reasonable accommodation by sending an e-mail to Always_Accessible@Jabil.com or calling 727-803-7988 with the nature of your request and contact information. Please do not direct any other general employment related questions to this e-mail or phone number. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to. #whereyoubelong #AWorldofPossibilities

Posted 3 weeks ago

Harris Companies logo

Sales Representative - Hvac Contract

Harris CompaniesSalt Lake City, UT

$64,460 - $96,690 / year

The HVAC Maintenance Contract Sales Representative sells HVAC and plumbing maintenance agreements through cold calling, prospecting, lead generating, and establishing relationships with prospective clients. Sales Strategies: Make "cold calls" through various media as required in representatives' specific area or as designated by Sales Manager and/or General Manager. Emphasize product features based on analyses of customers' needs and company service capabilities. Compute customer's owning and operating costs pertaining to HVAC, plumbing, and energy. Estimate savings from new service agreements. Business Development: Execute business development action plans for defined vertical markets. Monitor sales activities through CRM. May be assigned to represent one segment of the company in a specialized market. Provide input and feedback on issues relevant to prospect programs and needs. Mechanical Systems Knowledge: Accurately appraise and inventory systems components, evaluate general conditions and recommend the best maintenance solution. Recognize project opportunities and pass leads to appropriate personnel. Team Collaboration: Ride along with Service Technicians to develop relationships and acquire an understanding of services that company provides. Build and maintain rapport and positive working relations with field, office, and management personnel to resolve problems, exploit opportunities, and maximize profits. What we're looking for in you 2+ years new business development and sales experience 1+ year prospecting and appointment setting/cold calling 2+ years proven ability to strategize, present, and close sales Your life at Harris As one of the country's leading mechanical contractors, Harris offers you the best of both worlds: the stability, resources and opportunities of a national company, and the team culture, creative spirit and customer loyalty of a local business. If you thrive on variety and new challenges, we want to meet you! From stadiums to manufacturing facilities, power plants to hospitals, concert halls to classrooms, we handle projects of all sizes and complexity from multiple regional locations across the country. Harris Benefits + Compensation Medical, dental, vision, and life insurance 401K with company match Vacation time, sick time, and paid holidays Paid Parental leave Short-Term Incentive Plan Visit our Careers Page for additional benefits details: https://www.harriscompany.com/careers/employee-benefits-at-a-glance Pay Range: $64,460- $96,690 per year + commission The actual salary offer will vary by candidate based on a wide range of factors such as specific skills, qualifications, experience, and location.

Posted 30+ days ago

AAA Northern California, Nevada and Utah Insurance Exchange logo

Branch Insurance Sales Agent; Uncapped Commission

AAA Northern California, Nevada and Utah Insurance ExchangeFarmington, UT

$16+ / hour

Why Work For Us? Great Pay - opportunity to participate in AAA discretionary annual incentive plan or other incentive plans depending upon position 401k Matching - $1 for $1 company match up to 6% of eligible earnings per pay period Benefits- Medical, Dental, Vision, wellness program and more! Paid Holidays Paid Time Off- Team Members accrue paid time off monthly. Depending on position, an additional 24 hours per year are earmarked for volunteer activities. Collaborative Environment- AAA will value your contribution to providing exceptional service to our members Free AAA Classic Membership AAA Product Discounts Tuition Reimbursement Program Additional Details: Licensing reimbursement, uncapped earning potential with competitive incentive plan, multiple products, multiple ways to earn commissions . AAA Insurance Agents Receive: Commission combined with a guaranteed yearly salary, our uncapped commission potential gives you the opportunity to achieve all of your financial goals. Sales Support- Detailed training, company provided WARM leads Comprehensive Benefits- 401K with 6% match; paid time off accrual starting Day 1; health, dental, & vision insurance - coverage starting the following month (no probationary period), and more! Work/life balance- We offer a great full-time schedule, perfect for those who enjoy their evenings and holidays off. Summary At AAA, our Team Members strive to deliver amazing service and help our Members outsmart life's roadblocks. We believe everything you do outside of work adds to who you are at work. We're working to transform AAA for the next century with a mission to create Members for life by unleashing the innovative spirit of our Team Members. Insurance Agents serve our Members by selling them the Property & Casualty, Life and Roadside Assistance insurance that meets the Member's needs. Individuals in this role are accountable for achieving assigned sales goals while providing an exceptional Member experience. Primary responsibilities include soliciting new business, serving existing insured Members, and retaining policies. Insurance Agents participate in promotions, events, marketing activities, and the cross-sell of all AAA insurance products. Insurance Agents are experienced professionals who guide our Members in the purchase of appropriate products and coverage under limited managerial supervision. This is an on-site position at our branch in Farmington, UT. Must be able to work Saturdays. An active P&C license is preferred, not required! Essential Functions Uses sales techniques and strong product knowledge to identify customer-specific needs to generate new sales, retain existing insureds and grow our overall insurance book of business. Effectively overcomes objections to close the sale and/or retain the insured. Works to meet or exceed targets as defined in the sales incentive plan and as assigned by the Insurance Agent's manager. Conducts an insurance review for clients to identify a range of suitable products. Uses provided tools and applicable underwriting guidelines to assess risk, recommend appropriate products and related coverage, quote, bind and issue policies. Establishes rapport with the insured that enhances the member's affinity to the AAA brand and results in greater member satisfaction and loyalty. Proactively solicits and markets to business and/or community events, performs outbound calling, works marketing lists, and cross-sells/up-sells new and existing customers. Responds to customer inquiries and requests relating to insurance products and membership. Researches and resolves complex customer service issues. Often assists the insured in initiating the first notice of loss on claims. Knowledge and Skills Strong sales skills with a history of effectively developing, tracking, following up on and closing leads. Advanced consultative selling techniques utilizing thorough product knowledge. Education/Experience/Licenses High School Diploma or GED Required, Bachelor's Degree preferred 2-4 years of relevant insurance industry work experience preferred. Currently possesses, or has the ability to acquire active and unrestricted state issued license(s) required to place property and casualty insurance. $15.85/hourly + bonus/commission

Posted 6 days ago

A logo

DOD Skillbridge Medical Equipment Technician Internship

Agiliti Health, Inc.Salt Lake City, UT

$15 - $38 / hour

DOD SkillBridge Medical Equipment Technician Internship Thank you for your service in the military! Join Agiliti and make a difference in your new career as a Medical Equipment Technician or Biomedical Equipment Technician. Our internships are for all technician levels! Agiliti is a nationwide company of passionate medical equipment management experts who believe every interaction has the power to change a life. Our industry-leading commitment to quality and team of expert technicians helps ensure clinicians have access to patient-ready equipment needed for patient care. Make an impact in healthcare and grow your career with Team Agiliti! DOD SkillBridge Technician Program Agiliti has created a 4-6 month SkillBridge program for transitioning service members to meet our specific workforce needs. We have successfully matched those needs to the skills and abilities of highly motivated service members. The Medical Equipment Technician works under the guidance of a qualified Biomedical Equipment Technician or supervisor. Key Skills Electronics General maintenance Mechanical maintenance Training Plan Participate in an individualized training plan that meets the soldiers needs and the work at the Agiliti location Training is conducted via a mixture of CBT (computer-based training), OJT (on the job) and classroom learning Interns will receive extensive opportunity for hands on experience and will participate in Agiliti's competency verification program Interns will be assigned a mentor at their location Benefits of our SkillBridge program TRAINING: Both internal Agiliti and potential for formal Original Equipment Manufacturer Wide range of positions and career paths available Nationwide: Over 90 locations for relocation Hands-on experience in the medical field Highly sought-after skills Meaningful work: Support hospitals including many DOD facilities 25% of open positions are filled with internal talent through promotions What Will You Do in This Role Provide cost-effective equipment inspection, maintenance, calibration, and repair service on a variety of medical devices Complete all paperwork and computer data entry accurately and promptly to ensure complete documentation for billing and required regulatory compliance. Communicate with clinical staff on the topics of equipment features, functionality, etc. What You Will Need for This Role High school diploma or equivalent required. Must hold a current, valid, and unrestricted driver's license. Must have a safe driving record based on Agiliti policies. Basic computer skills; understanding of computer networks and equipment interfacing. Willing to work flexible hours, including evenings, weekends, and holidays, as well as emergency off-hours as required to support a 24/7 schedule. Willing to travel periodically to support business needs. Able to lift and/or push up to 75 pounds. Able to stand and walk for extended periods of time. Able to frequently bend, stoop, twist, climb, crouch/squat, kneel/crawl, sit, and stand for long periods of time. Permanent employees also enjoy Tuition assistance 401k Health benefits Continued technical training It is the policy of Agiliti to provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender identity, sex, sexual orientation, national origin, age, physical or mental disability, genetic information, marital status, status as a veteran, military service, or any other characteristic protected by applicable federal, state, or local civil rights laws. In addition, Agiliti will provide reasonable accommodations for qualified individuals with disabilities. Agiliti strictly prohibits any form of retaliation against individuals who make good faith reports of alleged violations of this policy or who cooperate in Agiliti's investigation of such reports. Affirmative Action Policy Statements You may be required to obtain certain vaccinations, or provide proof of current vaccination status, based on customer and/or company requirements. If vaccination is required, Agiliti will provide specific directions and cover the expense at a participating clinic. Please note, this includes the COVID-19 vaccination. Agiliti offers a robust suite of benefits for regular, full-time, non-union employees including: health insurance options for Medical, Dental & Vision plans, Short- and Long-Term Disability plans, Flexible Spending Accounts, Health Savings Accounts, Life Insurance Options, Paid Time Off, 401K Saving Plan with employer match, Employee Discounts, Tuition Reimbursement, Daily Pay program, Employee Assistance Program, and wellness programs. Agiliti is an equal opportunity employer and provides reasonable accommodations to employees and applicants consistent with state and federal law. If you require assistance with your application, please contact recruiting@agilitihealth.com. Primary Job Location: Chicago District Additional Locations (if applicable): Albuquerque District, Albuquerque District, Atlanta District/COE, Atlanta Service Center, Baltimore District, Birmingham District, Boston District, Burbank District, Charlotte District, Cincinnati District, Cleveland District, Columbus District, Dallas District, Denver District, Detroit District, El Paso District, Fargo District, Ft. Lauderdale FL Branch (inactive), Fullerton District/COE, Green Bay District, Harrisburg District, Houston District, Indianapolis District, Iowa City District, Jacksonville District {+ 30 more} Job Title: Medical Equipment Technician I Company: Agiliti Location City: Downers Grove Location State: Illinois Pay Range for All Locations Listed: $15.15 - $38.43 This range represents the low and high ends of the Agiliti pay range for this position. This base pay range information is based on the market locations shown. The actual pay offered may vary depending on several factors including geographic location, experience, job-related knowledge, skills, and related factors. Dependent on the position offered, short-term and/or long-term incentives may be provided as part of the compensation. Applicants should apply via Agiliti's internal or external career site.

Posted 30+ days ago

Les Schwab logo

Brake & Alignment Technician - Brigham City #512

Les SchwabBrigham City, UT

$15 - $25 / hour

Job Description: Brake & Alignment Technician Brake & Alignment Technicians are responsible for the service and installation of brake, alignment, and suspension system parts and components, providing excellent customer service and completing work according to company policies, procedures, and the Code of Conduct. Primary Responsibilities: Installing or servicing hydraulic/electric brake system, suspension, alignment, drive train, and power steering parts and components; testing and installing batteries; dismounting/mounting tire and wheel assemblies, rebalancing wheels, and replacing, rebuilding and/or recalibrating TPMS components; using equipment and miscellaneous hand tools; assisting other employees; test driving vehicles; and operating service vehicles to perform offsite and emergency road services.; Provides excellent customer service; refers customers to other qualified employees as necessary. Experience: Les Schwab offers opportunities for a variety of skills, and provides on-the job training for Brake & Alignment Technicians. Qualifications: Valid driver's license; excellent customer service skills and the ability to work in a rapid pace environment; frequent lifting up to 35 pounds, with occasional lifting up to 75 pounds; frequent bending, twisting, kneeling and continuous squatting, reaching, walking and standing. Pay and Benefits: $14.85 - $24.50 For full time positions after eligibility criteria are met, benefits include: Quarterly Bonus Medical, dental, vision, and life insurance Company-funded retirement plan Paid time off Short- and long-term disability Employee discount Tuition Assistance Benefits are subject to change at any time and governed by plan documents and Company policy. Higher minimum wage applies in applicable locations.

Posted 30+ days ago

Poolcorp logo

Inside Sales Associate

PoolcorpSalt Lake City, UT

$19 - $22 / hour

Location: SCP Salt Lake, UT - 165; 2425 S 900 W. South Salt Lake, Utah- 84119-1517. Pay: $19.00 - $22.00 / hour and up to $2,500 through our performance bonuses. You want Benefits? You've got it! Our generous benefits package includes: Medical, Dental, Vision, and Prescription Drug coverage with Flexible Spending Accounts and Wellness Programs 401 (k) with generous company match 13 days of paid time off (PTO) & 8 Paid Holidays (NOTE: PTO increases with tenure!) 100% employer paid Life Insurance and Long-Term Disability Insurance Paid Parental Leave Fully Funded Tuition Education Programs Bonus Programs that include Employee Recognition and Referrals, Summer Madness, and Annual Performance Employee Stock Purchase Plan Employee Discounts and much more! What to Expect? The Inside Sales Associate works with customers to find what they want, create solutions and ensure a smooth sales process. On a daily basis our Inside Sales Associate: Establishes relationships with customers by assisting walk-in and phone customers, representing the company in a professional manner. Processes, pulls and distributes customer products quickly and efficiently. Handles questions and complaints in a timely and professional manner. Accurately performs data entry of sales orders to generate an invoice of products ordered to be picked up or delivered. Secures payment of invoice with proper funds or obtain credit authorization in accordance with company policy. Evaluates and determines disposition of warranty items handled at the counter, as prescribed by the manufacturer's warranty policy and customer needs. Estimates date of delivery to customer, based on knowledge of vendor's production and delivery schedules. Assists in receiving, shipping, and general warehouse duties. What You Will Need: High school diploma or GED. 1+ years related inside sales experience preferred. The ability to move 100 pounds with a dolly. Strong counter "presence" and the ability to deal directly with customers for a large portion of the day. Strong customer-service attitude. Good computer skills including MS Office programs. Ability to work in a fast-paced environment dealing with inventory, product allocations and customer issues. Familiarity with a related product line such as pool supplies, parts, chemicals or pool construction helpful. To be 18 years of age or older to apply. Looking to work for the best in the industry? Look no further than POOLCORP, the world's leading distributor of outdoor living products. With over 445 Sales Centers in 13 countries and a team with more than 6,000 dedicated employees, we are committed to meeting the needs of our customers with pride and professionalism. Our network includes SCP Distributors, SCP Distributors International, Superior Pool Products, National Pool Tile, Pinch A Penny, and Horizon Distributors. Why join POOLCORP? We offer a wealth of opportunities for career growth and advancement, with comprehensive training programs to support your success. As a company, we value integrity, trust, diversity, and innovation, and we strive to foster a family-oriented, hometown culture that is supported by our strong, stable, and growing business. Join us today and experience the best of both worlds! So, end your job search here - at POOLCORP - Where Outdoor Living Comes to Life! Bilingual, Military, Military Spouses and Veteran applicants are strongly encouraged to apply! Currently, POOLCORP has over one hundred and twenty military personnel serving on our team. We understand the uniqueness of hiring military personnel and veterans and will support him/her in the time of duty or with the transition into new civilian professions. All offers to external candidates for employment are contingent upon the successful completion of pre-employment drug testing and background verifications before employment is finalized. This position is considered "safety-sensitive" and includes tasks or duties which could affect the safety and health of the employee performing the tasks or others. POOLCORP, including all its subsidiaries, is a drug-free company and Equal Opportunity Employer- By Choice. The Company understands, respects, and values diversity - unique styles, experiences, identities, ideas, and opinions - while striving to be inclusive of all people. This commitment is critical to our success as a global company as we seek to recruit, develop, and retain the most talented people from a diverse candidate pool. Hiring and promotional decisions are based solely on the qualifications required for the job to be filled. #MTN1

Posted 1 week ago

McLane Company, Inc. logo

Senior Buyer (Salt Lake City, UT)

McLane Company, Inc.See GeoCities, UT
Take your career further with McLane! McLane teammates, the driving force behind our success, are diverse professionals who work together seamlessly to keep our operations running smoothly. As a teammate, you will pair your dedication, expertise, and collaborative spirit with your fellow teammates to serve America's most beloved brands. McLane leaders think long-term, act with purpose, and inspire high performance. They lead with accountability, communicate clearly, and drive results through collaboration, innovation, and continuous growth. They empower each teammate to learn from industry leaders, develop their skills, and build lasting connections nationwide. The Sr Buyer will conduct the purchasing for internal company needs as part of the Indirect Procurement team. The individual will maintain and update a list of suppliers and their qualifications, delivery times, and costs. They will research and compare suppliers, goods, and services and prepare cost-benefit analysis reports for review by their manager. Finally, they will select the most suitable suppliers in terms of reliability, product quality, and cost-efficiency. This position is based in Salt Lake City, UT, which will require the candidate to report and work from the office on a regular basis. Therefore, interested candidates should be within a 50-minute commute to Salt Lake City, UT. Benefits you can count on: Day 1 Benefits: medical, dental, and vision insurance, FSA/HSA, and company-paid life insurance. Paid time off begins day one. 401(k) Profit Sharing Plan after 90 days. Additional benefits: pet insurance, maternity/paternity leave, employee assistance programs, discount programs, tuition reimbursement program, and more! JOB SUMMARY / GENERAL DESCRIPTION: This position is responsible for the procurement and management of inventory for all McLane Retail; utilizing various McLane Systems, applications and best practices to achieve the goals set forth for the department for service level, DSII, overstocks, distributions, SKU management and income. ESSENTIAL JOB FUNCTIONS / PRINCIPAL ACCOUNTABILITIES: Other duties may be assigned. A teammate in this position must have the ability to: Ensure that all pricing and deals are accurate and that any changes or updates are communicated in accordance with company pricing and deal policies. Work closely with and communicate well with suppliers, brokers, customer and McLane Grocery divisions, to include customer service, sales, accounting and operations. Analyze sales and purchasing trends to identify, plan and execute seasonal strategies and other changes in demand. Utilize McLane systems to identify income opportunities. Review daily service level, DSII reporting, and daily out reports by division (Report Net, and MPulse SL cube). Review of the past due and unconfirmed purchase orders report, three-day time supply. Review of warehouse receiving and inventory adjustments. Buy in accordance with the policies and best practices of McLane Company, adhering to the requirements necessary to meet individual, department and company objectives. Assist with purchasing, online distributions; overstock resolution, weekly filter trips, TIPS/Deal End review, SKU management, and Deal and Cost Change approval. Assist in invoice discrepancies, and help in seasonal planning as needed. MINIMUM QUALIFICATIONS AND REQUIREMENTS: A teammate in this position must: Have a BS or BA in business or related major. Have 2 years business related work experience. Have purchasing or inventory management background preferred. Management and supervisory experience helpful, along with experience from a distributor or wholesale background. Have knowledge of Microsoft Word and Excel, as well as some sales experience is also helpful. Possess excellent communication, time management, and organizational skills, accuracy and attention to detail. Be a team player with a winning attitude. WORKING CONDITIONS: Office environment. Fit the following? We want you here! Teamwork oriented. Organized. Problem solver. Detailed. Our roadmap. Our story. We've been forging our path as a leader in the distribution industry since 1894. Building an expansive nationwide network of team members for 130 years has allowed us to stay agile for our clients across the restaurant, retail, and e-commerce industries. We look to the future and are ready to continue making industry-defining moves by embracing the newest technology into our practices, continuing team member training, and emphasizing our people-centered culture. Candidates may be subject to a background check and drug screen, in accordance with applicable laws. All applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. For our complete EEO and Pay Transparency statement, please visit https://www.mclaneco.com/legal/employment/

Posted 1 day ago

S logo

Senior Medical Device Driver

Stryker CorporationSalt Lake City, UT
Work Flexibility: Onsite Schedule 1st Shift: Mon- Fri, 8am- 4:30pm Overtime based on business needs What you will do Responsible for accurate inventory tracking and record keeping, warehouse inventory cycle counting and optimizing inventory utilization Arrange merchandise for transport (on delivery and return) and at customer locations Read maps and route configuration Perform safety inspections in transportation setting Load, unload, or stack containers, materials, or products while checking for sterility, missing/broken implants & instruments Perform and/or schedule preventative and regular minor maintenance on company delivery vehicle, (fuel, fluid levels, tires, etc.), and keeps accurate maintenance records Advise supervisor when repairs or extensive maintenance are required for the company vehicle Field customer complaints, address and communicate as necessary to Branch team members What you need Required High School Diploma or GED Two (2) years relevant work experience Possess a valid driver's license with no restrictions Ability to lift, push, pull and carry up to 50 lbs Ability to work flexible hours, as needed to support the business needs, including weekends and evenings as needed Preferred Associate's degree Driver/ courier experience in a customer-facing environment Travel Percentage: None Stryker Corporation is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status. Stryker is an EO employer- M/F/Veteran/Disability. Stryker Corporation will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.

Posted 1 day ago

Polly logo

Bilingual Insurance Agent, Inbound Sales

PollySalt Lake City, UT

$32,000 - $80,000 / year

Bilingual Insurance Agent, Inbound Sales Job Overview At Polly, we're changing the way people shop for car insurance through technology. If you're a driven personal lines insurance sales agent with a high gear, digital orientation, and a heavy growth emphasis, you'll likely have a strong interest in this position, which is remote based (home office). Our licensed insurance agents are empowered to sell by using Polly's cutting-edge technology products, allowing our agents to earn $55k-$80k+/year, after initial paid training. Job Overview As a Sales Center Agent here at Polly, you will analyze, advise, and sell personal lines insurance policies to customers, by: Handling an average of 150 inbound leads per month with motivated real-time car buyers Navigate through multiple carrier systems while preparing & cross-selling personalized quotes Provide expert advice and recommendations to our customers and clients Close sales at a strong conversion rate from your high inbound lead flow (no cold calling) Foster an unmatched customer experience at every touchpoint New Agent Schedule The Polly Sales Center is operational 9:00am- 8:00pm (EST); Monday- Friday and 10-7 on Saturdays. New Agent Schedule is 11am-8pm ET, 4 days/week and every Saturday 10am-7pm ET. Schedules will be assigned based on business needs and commence upon completion of full-time training. Training: During training, you're expected to work full-time and be logged in during training hours. You will work 8 hours a day (40 hours a week) and your training will consist of a mix of live sessions and independent time. Group training hours alternate weekly for 4 weeks and consist of 2 weeks of a Monday- Friday 10am-7pm schedule and 2 weeks of a Tuesday-Saturday 10am-7pm schedule. Once training is complete, you will transition to your full time New Agent Schedule listed above. Compensation Polly offers a competitive market base salary of 32k-38k annually plus bonus. Salary is based on location and experience. Our average performing agents have the opportunity to make 50k-60k in total compensation annually. What You'll Need to Succeed A valid Property and Casualty insurance license 1+ year(s) of experience selling auto & home insurance in a Call Center Experience working in a high-volume call center Experience selling multiple carriers and multiple state coverages Solid computer, IT, and systems experience Persuasive; persistent and confident in closing a sale in fast paced setting Excellent communication, organization, and multi-tasking skills Self-initiative to continuously follow up with warm leads to drive deals to completion Experience with AMS360, PL Rater, and/or other rating tools, preferred Bilingual required (Spanish) Home internet connection (cable, fiber or DS) from a major ISP with min 25 Mbps download/5 Mbps upload speeds. Work & Life, Balanced- We're Here for You: Medical, dental and vision insurance HSA, FSA, Dependent Care FSA and Commuter pre-tax benefit 3 Weeks PTO Allowance Paid Parental leave + baby cash Generous holiday time Matching 401(k) contributions Life & disability Insurance Work from anywhere options Polly is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, genetic information, creed, marital status, sexual orientation, gender identity, disability status, protected veteran status, or any other protected status as defined by federal, state or local law. About Polly Polly delivers unexpected value by embedding insurance into life's biggest purchases. As the leading embedded automotive insurance marketplace, Polly seamlessly integrates coverage options from 40+ insurance carriers into the automotive buying experience at thousands of dealerships across the country, delivering savings to consumers when they need it most. With more than $11 billion in coverage placed, shoppers trust Polly for instant quotes, immediate coverage, and expert live agents. Experience the unexpected value of embedded auto insurance at Polly.co. Annual Compensation 50k-80k+

Posted 30+ days ago

Dollar Tree logo

Assistant Manager I

Dollar TreeSpanish Fork, UT
We're seeking an Assistant Store Manager to join our team to help with store operations, customer service and team development. Duties include, but are not limited to, the following: Assist with store functions and day-to-day store activities Help customers in a positive, approachable manner and address any questions or concerns they may have Help organize, and transfer merchandise from delivery truck to stockroom to sales floor as needed and ensure the seasonal areas of the store are maintained Perform opening and closing procedures as needed Process all corporate directives including Pull and Hold/Destroy, Task Compliance, Key Survey information requests and any additional communications related to store activities Maintain promotional effectiveness of store-front fixtures and displays Assist in ordering merchandise, processing damaged merchandise, record keeping (including payroll, scheduling, and cash register deposits and receipts), and loss prevention Maintain areas of the store, including a well-stocked sales floor and organized stockroom, to company standards Protect and secure all company assets, including store cash Adhere to policies and procedures including safety guidelines and ensure all store associates follow company policies and procedures Help the Store Manager supervise, train, and develop Store Associates Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders Responsible for maintaining the cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable Other duties as assigned* Skills and Experience: High school diploma or equivalent is preferred; ability to read, interpret, and explain operational directives (e.g., merchandise schematics, etc.) is required Store management experience in retail, grocery, or drug store environment is preferred Must be able to lift up to 55 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting Strong communication, interpersonal, and written skills are required Ability to work in a high-energy, team environment is required Exceptional customer service, organizational, and communication skills are required Strong problem solving and decision-making skills are required Perks and Benefits: We offer a wide variety of rewards to support your health, wealth, and mental well-being. In addition to medical, pharmacy, dental, and vision insurance, we offer: Employee Assistance Program Retirement plans Educational Assistance And much more! We are an equal opportunity employer committed to complying with the Americans with Disabilities Act (ADA) and providing reasonable accommodations to qualified individuals with disabilities. This job specification should not be construed to imply that these requirements are the exclusive standards of the position. This is not to be considered a complete list of job duties, which appear in the job description for this position, and which may be amended from time to time at our discretion. Incumbents will follow any other instructions and perform any other related duties as may be required by their supervisor. Please note, this job description is not a contract of employment and may be modified to meet evolving business needs. Employment is at-will, meaning that either the employee or the company may terminate the employment relationship at any time, with or without cause or notice. Part time 123 East 1000 North,Spanish Fork,Utah 84660-1269 02834 Dollar Tree

Posted 1 week ago

Intermountain Healthcare logo

Fixed Wing Pilot In Command

Intermountain HealthcareVernal, UT

$41 - $65 / hour

Job Description: The Fixed Wing Pilot is responsible for safe and effective aircraft operations using established methods and procedures and in compliance with applicable Federal Aviation Regulations and manufacturer's recommendations. Essential Functions Accountable to safely and effectively operate aircraft in accordance with federal regulations, manufacturer's recommendations, and Intermountain policies. Demonstrates effective, independent critical thinking process in preflight planning and aircraft operations. Accountable for maintaining an in-depth knowledge and understanding of aviation regulations, policies and procedures. Communicates in an effective and timely manner with team members, communication specialists, and patient/family members. Coordinates and effectively communicates decision making process with team members where possible and appropriate. Ensures that aircraft is clean and functioning appropriately. Maintains a safe environment for self, team members, and patients. Evaluates transports according to criteria and guidelines as defined by service. Actively seeks to develop self. Actively seeks to foster education and development of peers. Presents/participates in selected flight reviews. Participates in the education of team members. Serves as a resource to discuss transports, flight operations, and/or other work-related questions/concerns/issues. Uses non-transport time for work-related/professional development activities. Assists medical crewmembers, including moving bags, directing and participating in on-loading and off-loading patients, replenishing aircraft oxygen and engine oil, and other duties as needed. When acting as a Lead Pilot, accountable for assisting with administering and managing satellite base functions and activities. Additional accountability for taking corrective action as necessary whenever deviations from established rules, procedures and policies have occurred. As an Instructor Pilot and/or Check Pilot accountable for evaluating pilot flight performance, accurate and timely documentation and ongoing training program assessment and quality improvement. As a Mentor Pilot acting under the Company Pilot Development Program, acts as a mentor and resource for Second-in-Command Pilots employed by the company, and will complete all training and requirements of the program. As Safety Representative accountable for monitoring safety issues, assisting with the oversight of and facilitating resolution to safety-related problems. Participates in Safety Committee review, implements best practice, provides training, and educates within their base or area of assignment. Skills Aviation Decision Making Weather Interpretation Flight Training Aircraft Operations Flight Operations Communications Preflight Planning Crew/Single Pilot Resource Management Qualifications External Candidates: For Single Engine Aircraft: Must hold a Commercial certificate with appropriate category and class ratings and instrument airplane and be eligible to complete an ATP CTP course withing one year of employment. 2500 Hours in Airplanes For Multi Engine Aircraft: Must hold an ATP rating for Multi-Engine Land Airplanes 3000 Hours in Airplanes 1000 hours Multi-Engine 200 flight hours at hours in airplanes at night. 300 flight hours instrument of which 100 in actual instrument. 500 Pilot in Command flight hours in a multi-engine airplane. 500 Pilot in Command flight hours in a turbine airplane. Internal Candidates: Must hold a Commercial certificate with appropriate category and class ratings and instrument airplane and have completed an ATP CTP course prior to aircraft training. 2000 Hours in Airplanes Continuously employed for 2 years as a pilot at Intermountain Health. 200 flight hours at hours in airplanes at night. 300 flight hours instrument of which 100 in actual instrument. Preferred Qualifications EMS Experience. King Air 90/200 PIC time: 100 hours PC-12 PIC time: 50 hours For turbo-jet operations: 200 hours turbo jet. Interact with others requiring the employee to verbally communicate as well as hear and understand spoken information, and identify volume, tone, and quality of telecom signals. Support the weight of aviation and clinical equipment while transporting it. Push or pull portable equipment, including heavy items. Expected to lift and utilize full range of movement to transfer patients. Will also bend to retrieve, lift, and carry supplies and equipment. Typically includes items of varying weights, up to and including heavy items. Required to lift at least 50 lbs. May be expected to stand or sit in a stationary position for an extended period of time. Ascend and descend stairs to and from and off and on aircraft. Raise or lower an object from one level to another. Operate aviation equipment, tools, computers, and devices requiring the ability to move fingers and hands. See and read various monitors and documents. Transport oneself from place to place. Move around on hands and knees, including in small confined spaces within aircraft. Lower body by bending at the hips and the knees or to place body weight on one or both knees. Location: Vernal Air Base Work City: Vernal Work State: Utah Scheduled Weekly Hours: 42 The hourly range for this position is listed below. Actual hourly rate dependent upon experience. $41.22 - $64.92 We care about your well-being - mind, body, and spirit - which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged. Learn more about our comprehensive benefits package here. Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. At Intermountain Health, we use the artificial intelligence ("AI") platform, HiredScore to improve your job application experience. HiredScore helps match your skills and experiences to the best jobs for you. While HiredScore assists in reviewing applications, all final decisions are made by Intermountain personnel to ensure fairness. We protect your privacy and follow strict data protection rules. Your information is safe and used only for recruitment. Thank you for considering a career with us and experiencing our AI-enhanced recruitment process. All positions subject to close without notice.

Posted 2 days ago

NICE Systems logo

Customer Success Manager - Enterprise (Data-Driven)

NICE SystemsSandy, UT

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Overview

Schedule
Full-time
Career level
Director
Benefits
Career Development

Job Description

At NiCE, we don't limit our challenges. We challenge our limits. Always. We're ambitious. We're game changers. And we play to win. We set the highest standards and execute beyond them. And if you're like us, we can offer you the ultimate career opportunity that will light a fire within you.

Customer Success Manager - Enterprise (Data-Driven)

At NiCE, we don't limit our challenges. We challenge our limits. Always.

Our Customer Success team partners with enterprise clients to ensure they realize measurable business value from their investment in Proactive AI Agent. This role is ideal for someone who combines strong data analysis skills with deep customer-facing experience, and who is comfortable owning outcomes across complex, strategic accounts.

What You'll Do

  • Own a book of enterprise and strategic customers, ensuring contract value is realized and renewal risk is proactively managed
  • Analyze customer, journey, and operational data to identify trends, risks, and opportunities
  • Translate data into clear, executive-ready insights and recommendations
  • Build and maintain customer success plans aligned to business outcomes and KPIs
  • Partner with customers to define, prioritize, and evolve AI-driven journeys that deliver measurable value
  • Gather and document customer business and technical requirements, and create customer-specific technical specification documents (defining scope, data inputs, logic/flows, dependencies, and success criteria) to guide implementation and delivery
  • Design and evolve customer journeys that leverage GenAI-based capabilities, including defining use cases, guardrails, escalation logic, and success criteria, and reflecting these requirements in technical specifications
  • Lead Quarterly Business Reviews, presenting performance, insights, and next-step recommendations
  • Coordinate cross-functional delivery with Professional Services, Product, and Sales
  • Support renewal and expansion conversations with data-backed business cases
  • Act as a trusted advisor to senior client stakeholders, balancing strategic guidance with execution

What This Role Is

This role is ideal for someone who has:

  • Managed post-sale customer relationships for enterprise or strategic accounts
  • Owned customer outcomes, not just implementations or tickets
  • Used data analysis to guide customer decisions and executive conversations
  • Participated in renewals, expansions, or commercial planning
  • Presented insights and recommendations directly to customer stakeholders

What You Bring

  • Bachelor's degree
  • Experience managing complex, customer-facing projects
  • Experience creating customer-facing or internal technical specifications or requirements documentation in support of implementations
  • Strong analytical skills; comfortable working with raw or imperfect data in Excel or similar tools
  • Ability to explain data-driven insights clearly to non-technical audiences
  • Experience working with large, process-driven organizations
  • Strong communication and stakeholder management skills
  • Commercial awareness and comfort supporting renewal and expansion motions

Nice to Have

  • Experience in SaaS, AI, CX environments
  • Experience delivering or supporting executive-level business reviews
  • Experience designing or supporting customer journeys that leverage GenAI or large language model-based capabilities, including defining prompts, constraints, and fallback behaviors
  • Formal project management training or certification (e.g., PMP), applied in a customer-facing delivery or success role

This job description is not intended to be all-inclusive, and employees will also perform other reasonable related business duties as assigned by immediate supervisor and other management as required.

This organization reserves the right to revise or change job duties as the need arises. This job description does not constitute a written or implied contract of employment.

Requisition ID:

Reporting into: Director, Business Operations and Customer Success

Role Type: Individual Contributor

What's in it for you?

Join an ever-growing, market disrupting, global company where the teams - comprised of the best of the best - work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NiCE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NiCEr!

About NiCE

NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.

Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.

NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.

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