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Job Summary: WHO ARE YOU? Do you enjoy live events? Do you excel in fast paced, creative environments? Then you're in luck! We are looking for a highly motivated self-starter who embodies both a passion for music and a love of the live event experience. Is this you? Read on… WHO ARE WE? Vibee builds unforgettable destination experiences for fans around the world. Founded by Live Nation, the world's leading live entertainment company, and Insomniac, Vibee provides fans the opportunity to immerse themselves in the best music and entertainment events on land and sea. From curated activations to bespoke festival packages, Vibee creates transformative moments in the most sought after destinations. THE ROLE As the Senior Director, Global Experiences at Vibee, you will be instrumental in leading and overseeing the teams responsible for managing our diverse portfolio of events and experiences. You will play a critical role in ensuring the seamless delivery of every program from ideation through to financial reconciliation, driving operational excellence and maintaining Vibee's reputation for exceptional event execution. Vibee builds unforgettable destination experiences at scale. This role architects, leads, and pressure-tests the operational engine that makes those experiences real safely, profitably, and repeatably. The bar is high: high velocity, high stakes, multi-stakeholder environments. You will be the steady hand, the decisive operator, and the builder of systems that hold under load. This is not a remote position and is based in our Las Vegas, NV office location. This position is in office and on site at various event locations 3-5 days per week on a consistent basis. There will be travel required of this position. RESPONSIBILITIES Strategic Leadership & Team Management Lead, mentor, and inspire a team of project managers, program managers, and operations professionals, fostering a collaborative, accountable, high‑performance culture Provide strategic direction to the operations team, ensuring alignment with Vibee's goals and brand standards Conduct regular performance reviews, set clear OKRs, and provide ongoing feedback and development opportunities Own org design, headcount planning, and capacity modeling to meet the seasonal rhythm of the business Model calm, decisive leadership in high‑pressure, on‑site and pre‑production windows Operational Oversight & Execution Oversee end‑to‑end operational management of destination experiences from concept hand‑off through post‑mortem Translate creative and commercial concepts into actionable operating plans, schedules, and RACI matrices Develop comprehensive project plans and workflows with clear milestones, and deliverables; run weekly cross‑functional production & operations meetings Manage logistics, scheduling, and resource allocation to optimize efficiency and meet deadlines Monitor experience budgets, track expenditures, and manage financial resources with Finance to meet targets Technical Production Leadership Serve as the authoritative production lead on assigned programs; scope, sequence, and validate production deliverables Assess and challenge vendor quotes and scopes (labor/equipment rates, markups, freight, overtime assumptions); drive RFPs, competitive bid processes, and value engineering without compromising safety or experience quality Collaborate with CAD designers to review or produce, as required, site plans, stage/FOH/BOH layouts, power distribution, rigging points, sightlines, ingress/egress, ADA accommodations, back‑of‑house compounds, artist areas, and transport flows Manage event capacities and crowd flow modeling; ensure guest comfort and experience while maintaining safety margins Create and issue the Operations & Emergency Action Plan (EAP); ensure on‑site staff are trained and drilled Ensure all on‑site structures meet Insomniac/partner and local safety standards; coordinate inspections and sign‑offs with licensed professionals and AHJs (Authorities Having Jurisdiction) Oversee life‑safety infrastructure (medical, security, fire/life safety coordination), show‑stop protocols, and incident command coordination Approve materials lists, power loads, RF plans, comms, lighting/audio/video specs where relevant; maintain version control and documentation Company Operations & Systems Expand team efficiencies across Production and Operations and cross‑departmentally for enhanced workflow Generate and foster contractor and vendor partnerships that create consistency across multi‑event portfolios Create and lead a database initiative (vendors, rates, specs, playbooks, templates) to maximize advance workflow company‑wide Utilize project management software (e.g., Asana/Smartsheet or similar), asset trackers, and communication tools to ensure clear, consistent, company‑wide visibility on all projects Event Concepts & Integration Partner with the Talent Buyer on curated experiences; translate creative intent into technical and operational reality at the highest industry standard Collaborate with Partnerships and Elevated Experiences on festival integrations to meet partner promoter specs and expectations Ensure adequate planning and execution of production operations and staffing, including (not limited to): stage production, security, health & safety, box office, FOH, BOH, traffic, parking, cleaning/sanitation, artist compound & relations, and transportation Partner with CAD designers to create concert/special event layouts as required Create agendas and lead weekly Production & Operations meetings; drive decisions, unblock critical paths Lead special projects that combine large‑event capabilities with new ideas to unlock new audiences and formats Vendor Relations & Budget Management Provide production budget estimates to the Talent Buyer during concept vetting Collaborate with Elevated Experiences on budget forecasting and management for experience package inclusions and add‑ons Develop cost‑effective budgets via competitive bids and negotiations; set rate cards and preferred vendor panels Partner with the Talent Buyer and Finance to finalize budgets; manage department leads against plan, POs, and accruals Partner with local agencies in planning and throughout the show; coordinate all‑agency meetings including key operational leads from Insomniac where applicable Serve as the primary venue point of contact for operational and production matters Event Operations, Risk & Compliance Oversee and ensure special permits are identified, applied for, and secured (fire, temporary structures, health, noise, etc.) Create and issue Concert Operations & EAP (version‑controlled; shared with venue, agencies, security, medical) Ensure all on‑site structures meet required safety standards and engineering certifications Devise the staffing plan and correlated budget for Vibee experiences; oversee hiring, onboarding, supervision, and performance management for contractual production teams Collaborate with Elevated Experiences to ensure on‑site fan experience is delivered per brand standards Maintain 24/7 operational readiness during critical windows; coordinate show‑day command structure and comms Continuous Improvement & Innovation Drive continuous improvement initiatives using data and post‑show learnings to refine processes, SLAs, and templates Lead post‑event debriefs; produce clear reports, root‑cause analyses, and prioritized action plans Champion innovation in design and execution-emerging tech, materials, and methods that enhance safety, sustainability, quality, and efficiency Stakeholder Communication & Relationship Management Serve (with Partnerships) as the primary operational liaison to internal leaders, external partners, sponsors, and clients Maintain open, proactive communication and expectation alignment with Marketing, Partnerships, Creative, Finance, Legal, and Venue Build and nurture long‑term partnerships with venues, vendors, regulatory agencies, and local authorities that enable frictionless operations at scale Budget Planning & Financial Management Oversee comprehensive event P&Ls with Finance/Accounting; forecast expenses, revenue drivers, and margins Track financial performance vs. targets; analyze variances and implement corrective actions quickly Prepare financial summaries for leadership and partners-profitability, ROI, and financial impact-with actionable insights QUALIFICATIONS Minimum of 10+ years of progressive experience in event operations, production management, or related fields within the entertainment, hospitality, or live events industries Proven track record of successfully managing large-scale events from concept to execution, with a focus on delivering exceptional attendee experiences and achieving financial targets Strong leadership capabilities with experience in leading and developing high-performing teams, promoting a culture of accountability, collaboration, and continuous improvement Excellent organizational, problem-solving, and decision-making skills, with the ability to prioritize tasks, manage multiple projects simultaneously, and adapt to changing priorities and deadlines Exceptional interpersonal and communication skills, with the ability to build rapport and influence stakeholders at all levels of the organization Proficiency in event management software and tools and familiarity with financial management systems. Proficiency in spreadsheets, Google Suite, Airtable, and Asana Must be motivated with an "Everything is possible" attitude Must be an active problem solver, instilled with a sense of urgency for projects large and small WORK ENVIRONMENT Must be able to tolerate loud noise levels & busy environments May work in drastic temperature climates Must be willing to work during evening and weekend hours, as required, to meet deadlines Must be willing and able to travel extensively both domestically and abroad Must be able to continuously stand or walk. Must be able to bend, squat, climb stairs and lift frequently Must be able to lift up to 20 pounds occasionally May occasionally walk on slippery or uneven surfaces Position will expose candidate to sensitive company information and so must maintain strict confidentiality Must exercise the utmost discretion in dealing with staff, vendors, and business associates regarding sensitive matters Applicants for employment in the U.S. must possess work authorization, which does not require sponsorship by Vibee for a visa. EQUAL EMPLOYMENT OPPORTUNITY We aspire to build teams that reflect and support the fans and artists we serve. Every day we aim to promote environments where everyone can be themselves, contribute fully, and thrive within our company and at our events. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. Vibee strongly supports equal employment opportunity for all applicants regardless of age (40 and over), ancestry, color, religious creed (including religious dress and grooming practices), family and medical care leave or the denial of family and medical care leave, mental or physical disability (including HIV and AIDS), marital status, domestic partner status, medical condition (including cancer and genetic characteristics), genetic information, military and veteran status, political affiliation, national origin (including language use restrictions), citizenship, race, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, and gender expression, sexual orientation, intersectionality, or any other basis protected by applicable federal, state or local law, rule, ordinance or regulation. We will consider qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Ordinance, San Francisco Fair Chance Ordinance and the California Fair Chance Act and consistent with other similar and / or applicable laws in other areas. We also afford equal employment opportunities to qualified individuals with a disability. For this reason, Vibee will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant consistent with its legal obligations to do so, including reasonable accommodations related to pregnancy in accordance with applicable local, state and / or federal law. As part of its commitment to make reasonable accommodations, Vibee also wishes to participate in a timely, good faith, interactive process with a disabled applicant to determine effective reasonable accommodations, if any, which can be made in response to a request for accommodations. Applicants are invited to identify reasonable accommodations that can be made to assist them to perform the essential functions of the position they seek. Any applicant who requires an accommodation in order to perform the essential functions of the job should contact a Human Resources Representative to request the opportunity to participate in a timely interactive process. Vibee will also provide reasonable religious accommodations on a case-by-case basis. Hiring Salary Range: 130,000.00-$170,000.00 USD Please note that the compensation information provided is a good faith estimate for this position only. Vibee takes into consideration a candidate's education, training, and experience, as well as the position's work location, expected quality and quantity of work, required travel (if any), external market and internal value, including seniority and merit systems, and internal pay alignment when determining the salary level for potential new employees. HIRING PRACTICES The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Vibee recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Vibee may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, internet recruiting, job fairs, college recruiting and search firms.