Hospitality Projects, Capital & Asset Management
Yale UniversityNew Haven, CT
$90,000 - $165,750 / year
Working at Yale means contributing to a better tomorrow. Whether you are a current resident of our New Haven-based community- eligible for opportunities through the New Haven Hiring Initiative or a newcomer, interested in exploring all that Yale has to offer, your talents and contributions are welcome. Discover your opportunities at Yale! Salary Range $90,000.00 - $165,750.00 Overview The Hospitality Projects, Capital & Asset Management role provides strategic and operational leadership for all capital, maintenance, and infrastructure initiatives within Yale Hospitality's dining portfolio-including residential colleges, retail dining venues, and catering operations. This role oversees the full lifecycle of dining-related assets, coordinates capital improvement strategy/projects/budget for dining spaces, supports operational effectiveness programs such as layout/design standards, food-waste reduction and safety/pest-control protocols, and collaborates with facilities, sustainability, culinary operations, and finance teams to ensure reliable, efficient, and future-ready dining environments. With oversight spanning approximately 27 dining locations and daily production of over 15,000 meals, this role is a critical conduit between operations and facilities teams and manages project planning, budgeting (capital and M&R), asset renewal, preventive maintenance, and continuous improvement initiatives to support the university's mission and elevate the student and campus community experience. Capital and Maintenance Projects: Lead and direct small-scale and coordinate with University planning on major maintenance, renovation, and construction projects for Yale Hospitality-including asset renewal, equipment replacement, facility rehabilitation, and new dining-space development. 2. Manage project scopes, cost analysis, and equipment specification-ensuring alignment with operational feasibility, budget constraints, sustainability requirements, university ADA accessibility principles, and Yale Hospitality standards of design and quality. 3. Coordinate with university and external partners (e.g., architects, engineers, contractors, university facilities, Environmental Health & Safety, Public Safety and project managers) to ensure timely and on-budget project delivery; as well as project alignments for time/cost efficiency. 4. Lead the intake, evaluation and prioritization process for capital and maintenance requests to ensure equitable resource allocation across all dining units 5. Conduct routine inspections of building systems, equipment, and workmanship; ensure documentation, corrective-action follow-up, and compliance with university, state, and federal regulations. 6. Partner with the Culinary, Operations and Business Strategy teams to align physical assets and space planning with service models and menu/retail strategies. 7. Develop and monitor annual and long-term capital infrastructure budget, inventory lifecycle, and asset investment needs. 8. Partners with Sr. Director of Campus Strategy and Operations to ensure Hospitality representation/involvement/consultation in major campus projects and master planning initiatives, as well as refinement of Yale Hospitality design standards. 9. Manage internal turnover and project readiness by overseeing all tasks required to prepare spaces, equipment, and teams for operational transitions. This includes coordinating internal resources, assigning responsibilities, tracking progress, ensuring completion of pre-turnover tasks, and providing clear documentation and handoff plans. Act as the central project manager for internal readiness, ensuring that operations, culinary, and facilities teams are aligned and fully prepared for each project milestone and final turnover. Asset & Facilities Operations: Develop and manage comprehensive preventive maintenance programs, asset-lifecycle tracking, and repair protocols. 2. Oversee programs related to utility management, grease and oil compliance, water / energy efficiency, pest control, equipment fleet oversight, safety key/access systems, waste and recycling (including composting) programs, and contract services for hospitality facilities. 3. Maintain asset standards including design guides, equipment specifications, smallwares standards and materials/finish selections across all units 4. Coordinate with Safety/QA and Operations Systems to lead the implementation and/or optimization of asset management systems and supporting technology (temperature monitoring, digital logs, radio communication) 5. Lead risk mitigation and emergency response planning for equipment failures, utility disruptions, and operational contingencies. 6. Drive process improvements and operational protocols to enhance reliability, efficiency, safety and sustainability of dining environments. 7. Ensure asset planning aligns with university goals around sustainability, electrification, decarbonization, and food waste reduction. 8. Oversee manufacturer and distributor recall processes, ensuring timely communication, documentation, and product withdrawal actions. 9. Serve as the departmental point of contact/liaison for facility related, including but not limited to electrical shutdowns, plumbing, water and steam service interruptions, elevator issues, Fire Marshall engagements, etc. 10. Liaison with Grounds/Maintenance for all municipal solid waste, recycling and compost services. 11. Initiate Famis (Facility Service Requisitions) for departmental funded work. 12. Train managers in the use of FAMIS as a tool for requesting routine maintenance in dining units. Budgeting, Reporting & Performance Management: Provide accurate forecasts, budget planning and expenditure oversight for Dining Asset Renewal Programs (DARP), maintenance budgets, repairs, and capital projects. 2. Review architectural/engineering plans, audit project expenditures, monitor spending trends, and report variances to senior leadership. 3. Establish cost-saving initiatives, negotiate major equipment and services acquisitions, and recommend operational policy to optimize asset performance and cost efficiency. 4. Collaborates with operations and finance to create data-driven Business Case Analyses to support project investments which demonstrate compelling ROI. 5. Demonstrate a strong understanding of how completed capital facilities projects impact ongoing operational budgets, ensuring alignment between project outcomes and long-term financial sustainability. 6. Work closely with Senior Directors of Operations to develop future financial models based on planned renovations, major maintenance, or proposed new construction, ensuring project decisions align with operational capacity, revenue impact, and long-term budget sustainability. Stakeholder Collaboration & Leadership: Works closely with Yale Hospitality leadership teams, Facilities Management, Sustainability, Residential Dining, Retail Dining, Supply Chain, Culinary, and Finance to integrate projects, operations and strategic goals. 2. Develop departmental strategic goals, work-plans, performance metrics, and training programs to support a culture of continuous improvement, high performance and service excellence. 3. Represent Yale Hospitality in meetings with faculty, students, community stakeholders, external design/engineering partners, regulatory authorities and vendors. Research and stay on top of foodservice industry advancement in equipment, smallwares and other assets centered on efficiency, innovation and cost savings; includes peer networking and attending various supplier events/shows. 4. Serve as Co-Incident Commander for hospitality facilities during emergencies, equipment failures, utility outages, and safety-related incidents, leading real-time decision-making, coordinating response teams, directing communication to stakeholders, and guiding recovery efforts. 5. Maintains a working knowledge of collective bargaining agreements affecting area employees. Required Skill and Abilities Expertise in mechanical, electrical, plumbing and HVAC systems, building construction methods, preventive maintenance protocols, and regulatory codes (fire, health, building, ADA, etc.). Demonstrated successful management of major capital or renovation projects, contractor oversight and vendor management. Strong financial acumen: experience managing multi-million-dollar budgets, forecasting, cost control, and cost-saving initiatives. Proven leadership of cross-functional teams and ability to collaborate across campus stakeholders in a highly dynamic environment. Outstanding communication, project management, analytical, and organizational skills. Commitment to safety, sustainability, responsible business practices, and inclusive workplace culture. Demonstrated experience interpreting design drawings, construction drawings, shop drawings, and as-built documentation for renovation and capital project planning. Preferred Skills and Abilities Bachelor's degree in Facilities Management, Engineering, Business Administration, Hospitality Management or related field required; advanced degree preferred. Minimum of 10 years of progressive leadership experience in large-scale dining, hospitality, facilities or capital assets operations-preferably within a multi-unit or university setting. Experience in higher education or collegiate dining operations, including knowledge of dining facility systems and meal-plan/retail service models. Familiarity with food-service equipment life-cycle management, work-order systems (CMMS), and asset-management software. Experience working in unionized environments and strong understanding of labor relations and operational continuity. Demonstrated track record of leading initiatives related to sustainability (e.g., waste reduction, composting, energy efficiency) and regulatory compliance. Experience developing and standardizing design guidelines, equipment catalogs and facility standards within Hospitality Proficiency with CAD and/or Revit software to support facility design, renovation planning, and equipment layout development. Principal Responsibilities Oversees the execution and implementation of detailed project plans in concert with stakeholders. 2. Manages several routine projects simultaneously and ensures that the design, testing, training, documentation and prioritization objectives are met. 3. Assists in refining and re-sequencing during the implementation and execution phases of assigned projects, as needed. 4. Works closely with business analysts, technical professionals, end users and project stake holders during the requirements, solutions design and implementation phases to develop detailed project plans for implementation. 5. Works on risk assessment, communication planning, development of performance metrics, and project entry criteria. 6. Creates detailed project plans including timelines, budgets, and resource allocation to ensure successful project completion. 7. Manages client expectations and provides issue/risk identification and escalation pathways. 8. May supervise the implementation team of cross-functional project and technical resources. 9. Designs, develops, and executes communication systems to ensure effective exchange of information between project stakeholders, senior management, and staff. 10. Resolves complex project issues that involve representatives from multiple organizations. 11. Complies with standard policies and procedures. 12. May supervise and train junior project managers. 13. May perform other duties as assigned. Required Education and Experience Bachelor's Degree in a related field and five years of related work experience or equivalent combination of education and experience. Job Posting Date 01/20/2026 Job Category Professional Bargaining Unit NON Compensation Grade Administration & Operations Compensation Grade Profile Manager; Program Leader (P6) Time Type Full time Duration Type Staff Work Model On-site Location 246 Church Street, New Haven, Connecticut Background Check Requirements All candidates for employment will be subject to pre-employment background screening for this position, which may include motor vehicle, DOT certification, drug testing and credit checks based on the position description and job requirements. All offers are contingent upon the successful completion of the background check. For additional information on the background check requirements and process visit "Learn about background checks" under the Applicant Support Resources section of Careers on the It's Your Yale website. Health Requirements Certain positions have associated health requirements based on specific job responsibilities. These may include vaccinations, tests, or examinations, as required by law, regulation, or university policy. Posting Disclaimer Salary offers are determined by a candidate's qualifications, experience, skills, and education in relation to the position requirements, along with the role's grade profile and current internal and external market conditions. The intent of this job description is to provide a representative summary of the essential functions that will be required of the position and should not be construed as a declaration of specific duties and responsibilities of the position. Employees will be assigned specific job-related duties through their hiring department. The University is committed to basing judgments concerning the admission, education, and employment of individuals upon their qualifications and abilities and seeks to attract to its faculty, staff, and student body qualified persons from a broad range of backgrounds and perspectives. In accordance with this policy and as delineated by federal and Connecticut law, Yale does not discriminate in admissions, educational programs, or employment against any individual on account of that individual's sex, sexual orientation, gender identity or expression, race, color, national or ethnic origin, religion, age, disability, status as a special disabled veteran, veteran of the Vietnam era or other covered veteran. Inquiries concerning Yale's Policy Against Discrimination and Harassment may be referred to the Office of Institutional Equity and Accessibility (OIEA). Note Yale University is a tobacco-free campus.
Posted 2 weeks ago