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Keybank National AssociationMilford, CT
Location: 68 South Broad Street- Milford, Connecticut 06461 Job Summary The HL Enterprise Retail Sales Manager (ERSM) reports directly to the Home Lending Market Leader and is accountable for creating an engaging sales culture for employees to develop the skills and confidence required to grow the business by helping new and existing clients with home lending solutions. (ERSMs) prioritize and lead delivering Crazy Good Service to all clients. The ERSM primary responsibilities are to recruit external LO talent, lead a span of 3-8 loan officers (spans of control are defined by National Sales Executive and ML) and lead production representative of their local market, branch referred business and Key Private Bank (KPB) referrals and KPB mortgage trade areas. The ERSM leads a team of Mortgage Loan Originators (MLO's and CDLOs) effective at originating high quality home lending originations and must demonstrate expertise with the local real estate market attributes (property taxes, transfer taxes, millage rates, etc.). This role will develop and lead strategies and tactics in their local markets to build local Center of Influence (COIs) for their MLOs and CDLOs. The position also partners closely with Retail Leaders to increase lending acumen of branch and KPB teammates. The ERSM would also be expected to originate and have a proven book of business and COIs in the local market. The ERSM would be expected to achieve performance goals (quality and productivity) with respect to their own personal production in parallel to achieving the performance goals and expectations as a manager of a team of loan officers. Responsibilities Responsible for building, developing, coaching, motivating, and leading a team of Mortgage Loan Originators (MLOs), CDLOs and/or mortgage associates skilled and confident to deliver clients' full lending needs. Responsible for achieving or exceeding mortgage and home equity production goals for both their assigned Retail branch markets and Key Private Bank (KPB) markets. Sets the tone and expectation around partnership and performance objectives. Manages and evaluates performance to achieve respective goals. Ensure MLO adherence to the branch and private bank coverage model. Accountable for market, branch and KPB market level pipeline management, upfront file quality, drive expected pull-thru and funding rates, and achieving established benchmarks for client NPS scores. Serves as a market's residential real-estate options/products and lending expert with joint accountability/ownership with Retail Leaders, Branch Managers and KPB Leaders to achieve the residential real estate lending production and production goals of their respective branches and KPB markets. Manage facilitation, results, and improvements with credit decision escalation process, pricing exceptions, and overall pull through Lead and support the development, delivery and execution of training/skill building for branch and KPB employees on changes to all consumer credit products, systems and technology, and processes - building the confidence in branch and KPB employees. Maintain an internal and external talent pipeline; hires, trains and onboards new employees grounded in Key's Financial Wellness mission. Build strong collaborative relationships with internal partners to drive excellent client experience, high-quality originations and strong partnerships between branches, operations, underwriting, and fulfillment Proactively engage the Area Retail Leaders (ARLs) to facilitate field action and the Consumer Loan Center (CLC) where a pipeline appears stalled; diagnose why and consult/ recommend solutions to improve pipeline Responsible and accountable for compliance in all aspects of their geography inclusive of Communicate Reinvestment Act (CRA), Low to Moderate Income (LMI) and MMCT requirements Effectively assist MLOs with resolving client complaints within a timely fashion Partner with Home Lending Leaders (HLC) leaders to ensure right channel of execution and achieving production success for the assigned markets. Ensure MLOs adhere to the Key Home Lending policies, including government regulations; ensure information is properly disclosed to clients. Responsible for overall compliance and quality control within the department - ensuring documentation is appropriate; application packages are timely, quality is acceptable, and timely completion of disclosures. Manage employee hours worked in accordance with and compliant with KeyBank's time tracking policies Assists clients with the origination of residential mortgage loans, including providing analysis and advice to current and prospective clients on home lending solutions that meet their needs and financial objectives. The ERSM is expected to develop referrals to grow Key's home lending business and client base. The ERSM is expected to meet or exceed established sales goals while maintaining high standards of client satisfaction and loan quality. Prospects home lending business to build and develop new client loan originations and relationships and new originations. This can include developing internal referral relationships as well as developing external centers of influence to refer home lending opportunity Originate and process 1-4 family residential real estate mortgage transactions in accordance with Home Lending process and product guidelines Responsible for gathering documents at the time of registering a loan and is expected to remain, the primary point of contact for the client during the duration of the loan process This person is to maintain high standards of client satisfaction and quality, ensure sales/originator systems and workflows are efficiently controlled. Develops and maintains in-depth knowledge of products and services as well as knowledge of competitors and competitive products while serving as the subject matter expert within the market Maintains proficiency on sales/originator systems and develop and maintain efficient workflows Keeps informed of trends and developments in the real estate market and mortgage industry Ability to foster internal and external relationships. Performs other duties as assigned; duties, responsibilities and/or activities may change or new ones may be assigned at any time with or without notice Complies with all KeyBank policies and procedures, including without limitation, acting professionally at all times, conducting business ethically, avoiding conflicts of interest, and acting in the best interests of Key's clients and Key. Performs other duties as assigned; duties, responsibilities and/or activities may change or new ones may be assigned at any time with or without notice Complies with all KeyBank policies and procedures, including without limitation, acting professionally at all times, conducting business ethically, avoiding conflicts of interest, and acting in the best interests of Key's clients and Key. Education Qualifications Bachelor's Degree Business or Finance (preferred) or Equivalent Experience (required) Experience Qualifications 5+ years Mortgage experience or equivalent retail/lending experience which includes selling financial products (required) Proven ability to develop and execute business plans - capable of meeting and exceeding results (required) 3+ years Management experience in a retail sales environment (preferred) Demonstrated ability to drive a high performing team (preferred) Proven network of local real estate COIs and past client book of business (required) Tactical Skills Strong business acumen to include an understanding of financials (P & L), credit and lending practices Demonstrated effective leadership with the ability to manage, coach and champion a successful sales team both locally and remotely coupled with the proven ability to lead change. Proven ability to establish and maintain collaborative partnerships among the field, LOBs and support partners. Excellent interpersonal, motivational, leadership, and organizational skills Excellent verbal and written communications skills Strong technical, analytical, and problem solving skills. Working knowledge of consumer loan underwriting, processing, closing and regulations. Working knowledge of FNMA, FHLMC, FHA, VA, TIL regulations, Equal Credit Opportunity Act, RESPA regulations, local and state real estate and finance laws. Personal Skills Emotional Intelligence Decision Making Problem Solving Collaboration Practical Skills Business Acumen Oral & Written Communication Risk Management Core Competencies All KeyBank employees are expected to demonstrate Key's Values and sustain proficiency in identified Leadership Competencies. Physical Demands Consumer Retail Management- Ability to communicate face to face and on the phone with clients, frequent use of hands to manipulate/grasp objects, occasional bending and lifting from floor height, frequent lifting of 1 - 10 lbs., occasional lifting of up to 30 lbs. Travel Occasional travel to include overnight stay. Driving Requirements May need to drive to multiple locations in a single day; ability to operate a motor vehicle with a valid driver's license required. #INDKEY COMPENSATION AND BENEFITS This position is eligible to earn commission and deferred incentive compensation. In addition to commission, this position is compensated at a fixed hourly rate draw of $16.35 hourly. Please click here for a list of benefits for which this position is eligible. Job Posting Expiration Date: 11/28/2025 KeyCorp is an Equal Opportunity Employer committed to sustaining an inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. Qualified individuals with disabilities or disabled veterans who are unable or limited in their ability to apply on this site may request reasonable accommodations by emailing HR_Compliance@keybank.com.
Posted 30+ days ago
Paul DavisGlastonbury, CT
Benefits: 401(k) Competitive salary Paid time off Training & development Reports To: Mitigation Manager What does a Mitigation Technician with Paul Davis do? Serve others within your community in their time of need Make a difference for others that have had a disaster strike their property Work hard and take pride in completing projects (i.e. mitigating flood and fire damage) Be empathetic and show a sense of urgency while communicating through modern technology Why Join The Team? Paul Davis is an industry leader in restoration and reconstruction for insurance providers and commercial properties throughout the United States and Canada. We are growing locally and have career opportunities for individuals who want purpose out of their work. We love creating an opportunity for our team members, providing industry training and giving technicians the opportunity to become experts in the field through certifications and Paul Davis University. Built upon principles of customer service, dynamic decision-making and leadership, we have the tools to continue our rapid growth. Our team puts emphasis into living our Vision, Mission and Values to be more than just a service provider - our Mitigation Technicians are on the front lines of restoring their communities by being first on site after disasters strike (i.e. floods, fires) and will be leading the mitigation effort to restore the property. Values: Deliver what you promise. Respect the individual. Have pride in what you do. Practice continuous improvement. Vision: To provide extraordinary care while serving people in their time of need. Mission: To provide opportunities for great people to deliver Best in Class results. Why The Team Needs You? Serving others after a disaster has struck their property is not easy. Everyone within Paul Davis needs to have a world-class work ethic, serious attention to detail and love to help people. It is challenging to make customers happy when faced with a traumatic event but you will love being a technician if you take pride in your work and have fun while working with others. Team Compensation and Benefits: Leadership Development - our company grows from the inside. If you are determined and motivated enough, ask about participation in our leadership development initiative to grow your career and explore new opportunities Monthly cross-training opportunities to advance your career Flex schedule - at Paul Davis we are committed to our team and their well-being. We have instituted the ability for flex hours that ensures team members get the time they need for personal matters while still being able to work full time. Paid training Bonus program for performance Great culture and team dynamic Team Qualifications (Requirements): Desire to join a world-class team and contribute a positive attitude Dedication to customer service Fluent in English Valid driver's license with a clean record Have the ability to work nights/weekends and overtime, if needed Ability to lift 75 LBS frequently Desire to continually learn new things Role on the Team (Job Responsibilities): High level performance of water mitigation, tarping, board up, mold remediation, asbestos/lead abatement and carpet cleaning/reinstallation services according to Paul Davis and industry specifications under the supervision of the Mitigation Manager. Focus and dedication to providing excellent customer service. Maintain a clean, properly stocked and organized truck and maintain all company equipment. Be accessible by phone and participate, as necessary, in the on-call schedule. Assist in warehousing and facility related tasks when necessary. You will assist other team members as you see opportunities arise and be a leader for the team when needed. Please apply if you think you have what it takes to serve others and deliver a world-class service when others need it the most. We are looking forward to discussing this opportunity with you. We support and hire Veterans and we are an Equal Opportunity Employer!
Posted 30+ days ago
Advance Auto PartsNew Britain, CT
Job Description We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age national origin, religion, sexual orientation, gender identity, status as a veteran and basis of disability or any other federal, state or local protected class. What is a Salesperson? Entry level sales position capable of supporting the DIY business and achieve our sales and service objectives. The role has good knowledge of store systems, basic automotive system knowledge and basic part knowledge. The role has the basic ability to source from stores, hubs, pdq, and external suppliers. The role has in-depth knowledge of the store inventory and maintenance processes. Position can be part time or full time. Fleet safety certification preferred. Primary Responsibilities Provide excellent selling experience for DIY customer visits and phone calls Achieve personal sales goal and help store achieve its sales goals Provide DIY services including battery installation, testing, wiper installs, etc. Maintain store product and operational standards Responsible for inventory processes including truck put away, shoot outs, cycle counts, Back stock, etc. Secondary Responsibilities Store Cleanliness including floors, bathrooms, facing, dusting, parking lot General stocking including truck stocking and back stock Safely deliver parts to customers as needed Success Factors Basic driving and navigation ability Ability to use delivery board system Friendly communication Ability to locate and stock parts Safety knowledge and skills Operating inventory systems and store equipment Parts and automotive system knowledge skills Operating POS and Parts lookup systems Expert at testing and diagnostic equipment for DIY service Essential Job Skills Necessary for Success as a Salesperson: Speak and write English (Spanish a plus); communicate effectively and build strong relationships with customers, peers and management Read and interpret documents such as safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals Use basic math accurately: add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals Ability to work an assortment of days, evenings, and weekends as needed Prior Experience that Sets a Salesperson up for Success 2-3 years of successful sales experience in a diverse retail environment, providing superior customer experiences What is a Store Driver? Entry level store position capable of supporting delivery of parts to commercial customers. The role has the responsibility to deliver parts to our commercial customers and assist with task and inventory processes in the store. This position can be part time or full time and must be fleet safety certified. Primary Responsibilities Safely deliver parts to customers as needed Pick and stage parts for customer orders Pick up returns and cores Drop off weekly / monthly sales flyer Daily collection of credit accounts Secondary Responsibilities Store Cleanliness including floors, bathrooms, facing, dusting, parking lot General stocking including truck stocking and back stock Success Factors Basic driving and navigation ability Ability to use delivery board system Friendly communication Ability to locate and stock parts Safety knowledge and skills Operating inventory systems (Back stock) and store equipment Essential Job Skills Necessary for Success as a Driver: Communicate effectively and build strong relationships with customers, peers and management Read and interpret documents such as safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals Use basic math accurately: add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals Ability to work an assortment of days, evenings, and weekends as needed Prior Experience that Sets a Driver up for Success: Automotive parts experience is preferred Certificates, Licenses, Registrations Must have a valid driver's license and be fleet safety certified Physical Demands The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job, with or without reasonable accommodation. While performing the duties of this job, the employee will predominantly be walking or standing. The employee is required to be able to talk and hear, and use hands and fingers to handle or feel; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 50 pounds and occasionally lift and/or move up to 100 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, depth perception, and ability to adjust focus. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job, with or without reasonable accommodation. While performing the duties of this job, the employee is usually working inside; however, they will occasionally be outside and exposed to various weather conditions while performing such tasks as installing batteries and wiper blades. The employee is also occasionally exposed to moving mechanical parts; high, precarious places; toxic or caustic chemicals; risk of electrical shock; explosives; and vibration. The noise level in the work environment is usually moderate. We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age national origin, religion, sexual orientation, gender identity, status as a veteran and basis of disability or any other federal, state or local protected class. Compensation Range 16.35 USD PER HOUR - 16.95 USD PER HOUR Benefits Information https://jobs.advanceautoparts.com/us/en/benefits California Residents click below for Privacy Notice: https://jobs.advanceautoparts.com/us/en/disclosures
Posted 30+ days ago
Harbor Freight ToolsWallingford, CT
Job Description A Supervisor (full-time) is a valued member of a high performing team who is empowered & equipped to do their job. You will know why your work matters and be able to take pride in what you do! This role is perfect for you if you have recent leadership experience and are passionate about a career in retail. The anticipated rate for this position is $20.00 per hour depending on location, knowledge, skills, education and experience. This position is also eligible for a monthly bonus. In addition, we offer comprehensive and competitive benefits to Associates (and their families) such as medical, dental, vision, life insurance, short-term and long-term disability. Eligible Associates are able to enroll in our company's 401k plan. Associates will accrue paid time off up to 152 hours per year (inclusive of PTO, floating holidays, and paid holidays). Paid sick time up to 64 hours per year unless otherwise required by law. Respectful schedules during operating hours of 6am - 10pm. Why You'll Love it: People First Culture Respectful scheduling Paid time off Bonus opportunity Associate Discounts Company Matched 401(K) Medical/Dental/Vision Insurance Additional Benefits including HAS, discounted gym membership, EAP and more! Closed on Thanksgiving, Christmas & Easter Clear path to promotion & continuous leadership development Stable employment with growing company What You'll Do: Ensure and model professional customer service Maintain a safe, clean, and organized store Cross-train in all areas of store operations including Stocking/Sales associate duties, and responsibilities Lead, coach, and develop others Serve as Leader on Duty as scheduled Other duties as assigned Requirements Who You Are: Must be at least 18 years old. 1 year experience in retail leadership role. Ability to communicate clearly with customers and associates in person, e-mail, and telephone. Ability to intermittently lift, push and/or pull up to 50 pounds, and stand/move for entire shift. Ability to lift, bend, kneel, climb, crawl and/or twist, and safely climb up/down a ladder. Physically able and willing to become certified to operate a forklift in accordance with IIPP. (Injury, and Illness Prevention Program) Open availability with the ability to work evenings, weekends, and holidays. Adherence to attendance policy is necessary.
Posted 4 weeks ago
PwCStamford, CT
Industry/Sector Not Applicable Specialism Data, Analytics & AI Management Level Senior Manager Job Description & Summary At PwC, our people in data and analytics engineering focus on leveraging advanced technologies and techniques to design and develop robust data solutions for clients. They play a crucial role in transforming raw data into actionable insights, enabling informed decision-making and driving business growth. In data engineering at PwC, you will focus on designing and building data infrastructure and systems to enable efficient data processing and analysis. You will be responsible for developing and implementing data pipelines, data integration, and data transformation solutions. Growing as a strategic advisor, you leverage your influence, expertise, and network to deliver quality results. You motivate and coach others, coming together to solve complex problems. As you increase in autonomy, you apply sound judgment, recognising when to take action and when to escalate. You are expected to solve through complexity, ask thoughtful questions, and clearly communicate how things fit together. Your ability to develop and sustain high performing, diverse, and inclusive teams, and your commitment to excellence, contributes to the success of our Firm. Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to: Craft and convey clear, impactful and engaging messages that tell a holistic story. Apply systems thinking to identify underlying problems and/or opportunities. Validate outcomes with clients, share alternative perspectives, and act on client feedback. Direct the team through complexity, demonstrating composure through ambiguous, challenging and uncertain situations. Deepen and evolve your expertise with a focus on staying relevant. Initiate open and honest coaching conversations at all levels. Make difficult decisions and take action to resolve issues hindering team effectiveness. Model and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements. The Opportunity As part of the Data and Analytics Engineering team you lead the development and deployment of innovative data solutions using Palantir Foundry. As a Senior Manager you guide large projects, achieving operational excellence and engaging in client interaction, while leveraging your knowledge to drive outcomes and solve complex problems. You also play a strategic advisory role, motivating and coaching teams to deliver quality results and contribute to the firm's success. Responsibilities Utilize proficiency to drive impactful results and address intricate challenges Serve as a strategic advisor, inspiring and coaching teams to achieve excellence Foster a culture of peak performance and continuous improvement Develop innovative processes to enhance project outcomes Apply systems thinking to identify opportunities and validate solutions Uphold the firm's ethical standards and business conduct What You Must Have Bachelor's Degree 8 years of experience What Sets You Apart Certifications preferred: Foundry Data Engineer, Foundry Solution Architect, or Foundry Application Developer Excelling in customer-focused solutions Strength in analytical and problem-solving skills Building applications with large datasets Collaborating with diverse technical teams Familiarity with Python and/or Typescript Experience with Palantir Foundry and AIP Delivering production enterprise AI solutions Travel Requirements Up to 80% Job Posting End Date Learn more about how we work: https://pwc.to/how-we-work PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy . As PwC is an equal opportunity employer, all qualified applicants will receive consideration for employment at PwC without regard to race; color; religion; national origin; sex (including pregnancy, sexual orientation, and gender identity); age; disability; genetic information (including family medical history); veteran, marital, or citizenship status; or, any other status protected by law. For only those qualified applicants that are impacted by the Los Angeles County Fair Chance Ordinance for Employers, the Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, San Diego County Fair Chance Ordinance, and the California Fair Chance Act, where applicable, arrest or conviction records will be considered for Employment in accordance with these laws. At PwC, we recognize that conviction records may have a direct, adverse, and negative relationship to responsibilities such as accessing sensitive company or customer information, handling proprietary assets, or collaborating closely with team members. We evaluate these factors thoughtfully to establish a secure and trusted workplace for all. Applications will be accepted until the position is filled or the posting is removed, unless otherwise set forth on the following webpage. Please visit this link for information about anticipated application deadlines: https://pwc.to/us-application-deadlines The salary range for this position is: $124,000 - $280,000, plus individuals may be eligible for an annual discretionary bonus. For roles that are based in Maryland, this is the listed salary range for this position. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws. PwC offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation, personal and family sick leave, and more. To view our benefits at a glance, please visit the following link: https://pwc.to/benefits-at-a-glance
Posted 3 weeks ago
MarineMaxNorwalk, CT
OVERVIEW: The successful Sales Consultant will demonstrate the advantages and benefits of MarineMax and strategically position the company in the marketplace in order to sell new and used products. The Sales Consultant must recognize that business is built on long term customer satisfaction and devote him/herself to exceeding the customer's expectations. Prior large boat/yacht experience is necessary! KEY TASKS: Enthusiastically embrace the MarineMax values Establishes and maintains good long-term relationships with customers before and after the sale. Develop long-term relationships with customers Acquire full knowledge of complete product line, features and accessories available for purchase Shows product in the showroom, at off-site displays or shows, and demonstrates boats on the water Follows the MarineMax sales process to improve selling skills, including prospecting for new customers and follow-up on customers previously contacted. Diligently inputs and maintains accurate and comprehensive customer and prospect information into the IDS system and utilizes data on a consistent basis to generate sales. Accurately computes and quotes sales price, including tax, trade-in allowance and license fee. Works with the Business Manager to communicate the requirements for financing the purchase Project a professional and knowledgeable image at all times Oversee the delivery of each unit sold Introduce customers to the dealership team to emphasize the quality and efficiency of dealership's service operations Professionally lead and support customer events including Getaways Actively participate in boat shows and other off-site promotions Demonstrate basic Seamanship skills Successfully complete all required training programs including online video modules. Other duties as directed KEY RESULT AREAS: Internal/external customer service orientation Achieve weekly, monthly and/or quarterly sales goals Achieve number of units sold targets Achieve total sales dollars (volume) and gross profit goals Timeliness/accuracy of paperwork Timeliness/completeness of delivery Consistent customer follow-up/prospecting MarineMax and its subsidiaries uses E-Verify, an Internet-based system, to confirm the eligibility of all newly hired employees to work in the United States. Learn more about E-Verify, including your rights and responsibilities.
Posted 3 weeks ago
TridentUSA Health ServicesBristol, CT
Fulltime Shift Monday-Friday 4:30am-12:30pm with alternating weekends and holidays Pay Range: $18.00-$20.00 with mileage pay. ROLE: The Mobile Phlebotomist, under the general supervision of the Phlebotomy Supervisor, works to provide clinical pre-analytical laboratory services to our clients/patients in a mobile setting. They are responsible for completing their assigned routes in a safe and timely manner. They must follow all policies and procedures. TASKS AND RESPONSIBILITIES: Drives vehicle to client facilities, typically nursing homes, as directed by company dispatcher. Unloads phlebotomy tray and takes to patient's bedside to collect samples ordered by physician. Accurately identifies patient before collecting specimen(s). Accurately collects, labels, processes, and delivers specimens obtained from patients. Reloads equipment and all necessary specimens to vehicle for prompt delivery. Regularly communicates with dispatcher to report status and location. Strict adherence to Universal Precautions in controlling blood-borne pathogens and infectious disease exposures. Maintain required certifications, health requirements, and operational requirements. Keeps work area clean. Follow all required safety precautions ALL the time. Reports any unsafe conditions in the workplace. Reports all complaints and problems encountered. Monitors supplies inventory. Reports low stock or out-of-stock situations. Identifies and segregates any expired supplies Reports to work promptly, properly groomed and wears the proper identification at all times when visiting a facility. Accurately maintains time records of hours worked and deliver to company as directed. Manages his/her assigned shift to include meal breaks. Follows all specimen preservation, patient preparation and specimen management processes and procedures as written without personal deviation Drives vehicle to client facilities (mostly nursing homes), as directed by company dispatcher or assigned supervisor or coordinator. Unloads phlebotomy tray provided by the company and takes to patient's bedside to collect samples for tests ordered by physician. Accurately identifies patients before collecting specimens. Accurately collects, labels, processes and delivers specimens obtained from patients. Reloads equipment and all necessary specimens to vehicle for prompt delivery. Regularly communicates with dispatcher to report status and location. Creates all required records per instructions. Follows all specimen preservation, patient preparation and specimen management processes and procedures as written without personal deviation Uses only approved current documents. Makes changes to records ONLY per approved instructions as needed; As needed, on-call evenings and weekends; irregular unscheduled overtime as needed based on the company workload or absenteeism REQUIRED SKILLS: Practices excellent communication and interaction skills specific to the population served, including the pediatric and geriatric communities. Treats customers and patients with respect, dignity, and discretion; acknowledging residents' rights and patients' right to refuse Demonstrate regular attendance Must have a current, valid State phlebotomy license (if required) Must have a current, valid State Driver's license; car insurance; good driving record; a possess a vehicle in good working condition suitable to meet daily driving requirements Proficient in venipuncture and skin puncture using both vacutainer and syringe techniques Knowledge of laboratory operations Maintains sterile, sanitary conditions to prevent contamination PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to walk, stand, handle or feel, talk and hear. The employee is occasionally required to sit, reach with hands and arms, stoop, kneel, crouch, or crawl. The employee may lift and or move up to 35 pounds on occasion. Specific vision abilities required by this job include close vision, depth perception, and the ability to adjust focus. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an Associate may encounter while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The standard medical laboratory environment is one in which potential health hazards do exist. Administrative, technical and professional staff is expected to safely operate in accordance with applicable and appropriate health and safety policies and procedures, as prescribed by the Environmental Health and Safety Manual. This includes consistent and proper use of Personal Protective Equipment. Associates work in all weather and driving conditions. #MBX
Posted 1 week ago
Vineyard VinesFarmington, CT
Reports To: Captain (Store Manager)/First Mate (Assistant Manager)/Second Mate (Part time Manager) Overview: Responsible for assisting the management team (Captain, First Mates, and Second Mates) in driving sales through exceptional customer service. Ensures the customer experience, supports our brand promise ("Every Day Should Feel This Good") and makes service a top priority. Functions & Responsibilities: Generate Sales Responsible for meeting their goals/measures Develops and maintains relationships with top customers Supports in-store event sourcing and execution Customer Experience Ensures the store reflects Shep & Ian's vision of "Every Day Should Feel This Good" to our customers through "Hosting the Party" Leads the store in email capture and educating new associates on best practices Ensures the customer wish list is always current with customers being notified when product arrives Crew Development Assists with training new associates Helps foster a welcoming, fun, encouraging and energetic crew and customer environment Helps in recruiting and referring top talent for the store's teams Supports store and team-building activities with the management team Operations Maintains efficient merchandise controls Maintains loss prevention awareness at all times Helps maintain a clean and tidy store environment Merchandising Helps to maintain merchandising as it pertains to company standards, current compass (floorset), and brand initiatives Contributes to weekly product feedback Requirements Strong interpersonal communication and customer service skills Team focused, confident, and professional Creative, adaptable, entrepreneurial and driven by integrity Strong verbal and written skills Ability to perform effective selling techniques to achieve sale and repeat business Ability to work a flexible schedule including holidays, overnights, weekends A passion for making people happy Excited to help recruit, train, motivate, and inspire as a large piece of your day-to-day responsibilities Accuracy and attention to detail. Ability to effectively receive and communicate feedback Positive outlook Excited to get to know our product inside and out in order to offer style advice and help customers Outgoing, friendly & personable with a positive attitude Customer Service-oriented experience preferred but not necessary Passion for the vineyard vines brand As an employee at a vineyard vines retail location, all team members must have the ability to: Stand and/or move around for extended periods of time Reach, carry, bend, and climb ladders occasionally Lift up to 40 pounds, unless an accommodation is requested Every day will feel this good because: We have a fun-spirited entrepreneurial culture filled with truly good people We offer a generous employee discount so you can rep our lifestyle on-and-off the boat Competitive pay Rewards & Recognition program Product Allowance Flexible shifts Opportunity for promotions and advancements Fun atmosphere with passionate coworkers
Posted 30+ days ago
CDM SmithHartford, CT
Job Description Under light supervision, creates evaluations and designs of basic to moderate complexity civil pipeline/conveyance or process mechanical projects including water and wastewater treatment facilities, water distribution systems, sanitary sewer and storm sewer systems, lead service line projects, pump stations, remediation sites, etc. May perform water quality analyses or system modeling. Performs calculations, data analysis, reporting for drinking water, wastewater, and stormwater utility related projects including collection systems, drainage, flood management, outfalls, wetlands, stormwater management, sewer rehabilitation, etc. Performs site reviews and studies, as needed, to ensure designs are aligned with location specifications; updates design requirements as necessary. Prepares technical specifications and front-end contract documents for publicly bid design projects. Reviews draft designs and reports for compliance with federal, state and local regulations and signs off on completed designs. Contributes to regulatory compliance programs specifically including lead and copper and/or stormwater/MS4 related projects. Ensures that firm policies and practices are followed on all designs. Manages assessment and design activities in client-facing role, with ability to function as Task Manager. May submit technical papers and designs for publishing to technical journals. Provides technical guidance and training to more junior staff. Reviews the work of more junior staff and develops them for future growth within the discipline and firm. Performs other duties as required. Employment Type Regular Minimum Qualifications Bachelor's degree in Civil, Environmental or Chemical Engineering or related discipline. 3 years of related experience. Domestic and/or international travel may be required. The frequency of travel is contingent on specific duties, responsibilities, and the essential functions of the position, which may vary depending on workload and project demands. Equivalent additional directly related experience will be considered in lieu of a degree. Preferred Qualifications Registration as an Engineer-in-Training; Licensed Professional Engineer.
Posted 30+ days ago
Ability Beyond DisabilityBridgeport, CT
Peer Employment Specialist- Mental Health & Substance Use Recovery Services Multiple Positions Available: Greater New Haven Area, & Greater Norwalk Area Hours: M-F 8A-4P/8:30A-4:30P Flex (Full Time) Salary: $45,000 / year Ability Beyond is expanding our Mental Health & Substance Use Disorder Programs, and we're seeking Peer Employment Specialists who have lived experience in substance use recovery and want to use their journey to inspire and support others. If you're passionate about mental wellness, promoting recovery, and helping others find purpose through meaningful work, this is your opportunity to make a real impact in your community. About the Role: As a Peer Employment Specialist, you'll draw on your personal experience in recovery to guide and empower others as they work toward employment and long-term stability. You'll serve as a mentor, advocate, and role model - helping individuals develop skills, build confidence, and achieve their employment goals while maintaining their own recovery journey. What You'll Do: Empower Through Shared Experience: Use your lived experience with substance use recovery to provide understanding, encouragement, and motivation to others in similar situations. Career and Recovery Support: Assist individuals in exploring career options, building resumes, preparing for interviews, and developing workplace and coping skills. Job Development: Partner with employers and community organizations to create supportive and inclusive employment opportunities. Peer Mentorship: Foster hope and connection through peer support, focusing on strengths, recovery goals, and self-determination. Advocacy & Follow-Up: Provide consistent follow-up and advocacy to help individuals maintain employment and wellness. Documentation: Complete required documentation accurately and maintain communication with participants and team members. Why You'll Love This Role: Your Experience Matters: Turn your personal recovery journey into a powerful tool to support others. Be Part of Something New: Join our team during an exciting expansion of our mental health and substance use recovery programs. Make a Real Impact: Help others achieve recovery, self-sufficiency, and meaningful employment. Professional Growth: Gain training and certification in evidence-based employment and peer support practices. Community and Purpose: Work alongside a supportive team that values wellness, empathy, and inclusion. Benefits: Paid peer support and recovery coach training and certification programs Comprehensive benefits package (medical, dental, vision, pet insurance) Paid time off that increases with years of service 403B retirement plan with self-directed options PSLF loan forgiveness eligibility Employee Assistance Program with mental health and wellness resources Ongoing Diversity, Equity, Inclusion & Belonging initiatives Requirements: Lived experience in substance use recovery required or Recovery Coach Certification or Recovery Support Specialist Certification Bachelor's degree in psychology, human services, or related field OR relevant experience Valid driver's license and reliable transportation Strong communication, empathy, and advocacy skills If you're ready to use your recovery experience to inspire others and make a meaningful difference, we'd love to have you join our growing team. Apply today to become a Peer Employment Specialist and help others discover hope, purpose, and independence through meaningful work. See what a day in the life looks like: Career Development- Life of An Employment Specialist (youtube.com)
Posted 3 weeks ago
Pacific SunwearNorwalk, CT
Join the Pacsun Community Co-created in Los Angeles, Pacsun inspires the next generation of youth, building community at the intersection of fashion, music, art and sport. Pacsun is a leading lifestyle brand offering an exclusive collection of the most relevant brands and styles such as adidas, Brandy Melville, Essentials Fear of God, our own brands, and many more. Our Pacsun community believes in and understands the importance of using our voice, platform, and resources to inspire and bring about positive development. Through our PacCares program, we are committed to our responsibility in using our platform to drive change and take action on the issues important to our community. Join the Pacsun Community. Learn more here: LinkedIn- Our Community About the Job: The Assistant Store Manager assists the Store Manager in leading a customer focused, top-line sales driven, profitable and productive store location. The Assistant Store Manager must also inspire and motivate others by exhibiting core value behaviors-including a customer focused selling culture, and ensuring the execution of the Store's KPl's. Assistant Managers also must hold store employees accountable to following all policies and procedures. A day in the life, what you'll be doing: Displays a customer-focused mindset at all times and ensures all team members deliver an engaging, positive and authentic customer experience Handles customer situations in compliance with policy and procedures, attempts to "solve for yes" and escalates issues as appropriate Maintains a clean and well organized store, promoting a safe working and shopping environment to maximize the customer experience Shares feedback from customers with the leadership team to improve the overall customer experience Performs as the floor supervisor role as needed to cover non-peak periods (breaks etc.) Delivers an engaging, positive and authentic customer experience with all customers Displays a customer-focused mindset at all times and ensures all team members deliver an engaging, positive and authentic customer experience Holds self and others responsible for the accomplishment of all operational tasks Coaches and provides feedback on Sales Associate's performance Supports associate engagement by recognizing and rewarding outstanding performance Provides direction to associates to ensure understanding of company directives and standards Prioritizes and delegates tasks to meet all operational needs Supports and executes visual directives and maintains visual standards set by the company Drives efficiency in all operational store processes Maintains merchandise flow, filling and presentation standards throughout the store and stockroom Maintains a clean and well organized stockroom and store, promoting a safe working and shopping environment to maximize the customer experience Ensures all store associates follow all policies, procedures and all Safety Program practices Reflects the PacSun brand by demonstrating passion and affinity for product, brands, fashion and trends Inspires and motivates others by consistently exhibiting core value behaviors Demonstrates willingness, aptitude, and initiative to learn what is unknown about product, brands, fashion and trends What it takes to Join: Passion for product, brands, fashion and trends High School Diploma or equivalent preferred Must be at least 18 years of age Effective written, verbal and presentation skills Strong communications skills Excellent time management skills Proficient in math and possesses strong computer skills Developing the Community/ Leadership Qualities: Operate with the highest level of conduct, integrity, and confidentiality, setting the example for leaders and associates. Develop and nurture strong cross functional partnerships, driving business results and inspiring a culture of transparency, collaboration, and accountability. Serve as a Pacsun advocate in the industry and marketplace. Recruit, identify, develop, and retain talent that delivers performance excellence. As a manager, serve as a leader of company culture, norms, and conduct. Ability to balance a strong management presence with a high level of approachability, encouraging and eliciting associate feedback and interaction. Hourly Salary Range: $18.00 - $21.00 Pac Perks: Generous associate discount of 30-50% off merchandise online and in-stores Immediate 100% vested 401K contributions and employer match Calm Premium access Employee perks throughout the year Physical Requirements: The physical demands described here are representative of those that are required by an associate to successfully perform the essential functions of this job. The associate must frequently lift and/or move up to 20 pounds and occasionally lift and/or move up to 35 pounds. The associate must frequently sit/stand for long periods of time and climb ladders as needed. While performing the duties of this job, the associate is regularly required to talk or hear. The associate is frequently required to sit; stand; walk; use hands to finger, handle or feel; as well as reach, twist or squat. Ability to maneuver around sales floor, stockroom and office areas. Specific vision abilities required by this job include close vision, distance vision, depth perception and ability to adjust focus. Ability to work in open environment with fluctuating temperatures and standard lighting. Hotel, Airplane, and Car Travel may be required SM and above roles only. Position Type/Expected Hours of Work: This is a part-time position. Ability to work a range between 20-40 hours per week is required. As a National Retailer, flexibility with work schedule (able to work weekends, nights, peak holiday periods) is required. Other Considerations: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the associate for this job. Duties, responsibilities and activities may change at any time with or without notice. Reasonable accommodations may be made to qualified individuals with disabilities to enable them to perform the essential functions of the role.
Posted 30+ days ago
PwCStamford, CT
Industry/Sector Not Applicable Specialism Finance Management Level Director Job Description & Summary At PwC, our people in finance consulting specialise in providing consulting services related to financial management and strategy. These individuals analyse client needs, develop financial solutions, and offer guidance and support to help clients optimise their financial performance, improve decision-making, and achieve their financial goals. In enterprise performance management at PwC, you will focus on helping clients improve their financial performance and decision-making processes. You will analyse financial data, develop performance metrics and key performance indicators (KPIs), and design and implement performance management frameworks. You will be responsible for providing guidance on budgeting, forecasting, and financial planning processes to drive operational efficiency and achieve strategic objectives. Translating the vision, you set the tone, and inspire others to follow. Your role is crucial in driving business growth, shaping the direction of client engagements, and mentoring the next generation of leaders. You are expected to be a guardian of PwC's reputation, understanding that quality, integrity, inclusion and a commercial mindset are all foundational to our success. You create a healthy working environment while maximising client satisfaction. You cultivate the potential in others and actively team across the PwC Network, understanding tradeoffs, and leveraging our collective strength. Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to: Lead in line with our values and brand. Develop new ideas, solutions, and structures; drive thought leadership. Solve problems by exploring multiple angles and using creativity, encouraging others to do the same. Balance long-term, short-term, detail-oriented, and big picture thinking. Make strategic choices and drive change by addressing system-level enablers. Promote technological advances, creating an environment where people and technology thrive together. Identify gaps in the market and convert opportunities to success for the Firm. Adhere to and enforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance) the Firm's code of conduct, and independence requirements. The Opportunity As part of the Enterprise Performance Management team you are responsible for the creation and implementation of impactful performance management strategies and policies. As a Director, you set the strategic direction and lead business development efforts, making significant decisions and overseeing multiple projects while maintaining executive-level client relations. This role involves leading significant financial system implementations and developing business cases to demonstrate ROI. Responsibilities Lead the creation and implementation of performance management strategies and policies Set strategic direction and drive business development Make impactful decisions and oversee multiple projects Maintain executive-level client relationships Lead significant financial system implementations Develop business cases to demonstrate ROI Mentor and develop future leaders Foster a culture of quality, integrity, and inclusion What You Must Have Bachelor's Degree in Accounting, Finance 8 years of experience What Sets You Apart Master of Business Administration preferred Experience with Close, Consolidation, and External/Regulatory Reporting Experience with Planning, Budgeting, and Forecasting Experience with Management Reporting and predictive analytics Experience with Costing and Profitability Management Experience with Data Model and Chart of Accounts Experience with Data Management, Integrations, and Governance Experience developing the EPM Business Case Designing and implementing holistic solutions Travel Requirements Up to 60% Job Posting End Date Learn more about how we work: https://pwc.to/how-we-work PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy . As PwC is an equal opportunity employer, all qualified applicants will receive consideration for employment at PwC without regard to race; color; religion; national origin; sex (including pregnancy, sexual orientation, and gender identity); age; disability; genetic information (including family medical history); veteran, marital, or citizenship status; or, any other status protected by law. For only those qualified applicants that are impacted by the Los Angeles County Fair Chance Ordinance for Employers, the Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, San Diego County Fair Chance Ordinance, and the California Fair Chance Act, where applicable, arrest or conviction records will be considered for Employment in accordance with these laws. At PwC, we recognize that conviction records may have a direct, adverse, and negative relationship to responsibilities such as accessing sensitive company or customer information, handling proprietary assets, or collaborating closely with team members. We evaluate these factors thoughtfully to establish a secure and trusted workplace for all. Applications will be accepted until the position is filled or the posting is removed, unless otherwise set forth on the following webpage. Please visit this link for information about anticipated application deadlines: https://pwc.to/us-application-deadlines The salary range for this position is: $155,000 - $410,000, plus individuals may be eligible for an annual discretionary bonus. For roles that are based in Maryland, this is the listed salary range for this position. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws. PwC offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation, personal and family sick leave, and more. To view our benefits at a glance, please visit the following link: https://pwc.to/benefits-at-a-glance
Posted 30+ days ago
Global Partners LPFairfield, CT
We are looking to add a Guest Service Supervisor (GSS) to our family. Our GSS will be responsible for driving top notch guest experience while facilitating the completion of all store level tasks. We know you have many choices when choosing where to work. And what you really want to know before applying is, "What differentiates us from the rest?" For over 90 years Global Partners LP has been delivering the energy our communities need to grow, move, and thrive. From Alltown Fresh, with its innovative chef-led creations and guest-focused retail experience, to our vast network of over 50 liquid energy terminals across the eastern seaboard and beyond, Global Partner's integrated network of businesses delivers value day-in and day-out to our guests and customers across the US. At Global Partners we embrace the future, investing in the energy transition with initiatives like GlobalGLO and supporting the communities in which we operate with our charitable work. We're excited for the next 90 years at Global Partners and what innovative new ideas we can bring to our guests and customers in the future. We're looking for passionate people with great ideas to contribute to our company's future. If you're motivated by what's next, Global Partners can provide you the opportunities to push your career to the next level. The Types of "Energy" You Bring You work from your heart, genuinely love to take care of guests, and demonstrate pride in your work. You display a guest come first mentality and showcase your exceptional guest service skills by providing pleasant greeting and parting remarks to everyone. You are confident and make eye contact with guests. You have superior relationship building skills and can establish a connection with guests and associates. You are trustworthy and responsible. You are detailed oriented and have excellent organizational skills. You defuse issues by utilizing problem solving techniques. You are a proven self-starter with demonstrated ability to make decisions. You direct others and prioritize tasks. "Gauges" of Responsibility Supervise employees making sure they are performing all the job duties implemented by management. Coaching employees by giving them constructive feedback to help perform certain tasks. Greet guests and provide an enjoyable shopping experience for everyone. Adhere to the execution of established safety, security, quality and store operations policies, procedures, and practices. Operate the point of sale pursuant to corporate standards; maintain proper cash levels. Ensure all store housekeeping functions are completed (cleaning, dusting, sweeping, mopping, emptying trash etc). Ensure the 24/7 execution of all guest service programs and processes. Responsible for all cash processes which includes deposit preparation, lottery, gift cards, and checks where applicable. Always replenishes products to ensure in-stock conditions. Address inquiries and complaints from guests. Check in external and internal vendors per established guidelines. "Fuel" for You Coins! We offer competitive salaries and opportunities for growth. We mean it! We have an amazing Talent Development Team who create trainings for growth and job development. Health + Wellness- Medical, Dental, Visions and Life Insurance. Along with additional wellness support. The Road Ahead- We offer 401k and a match component! Professional Development- We provide tuition reimbursement; this benefit is offered after 6 months of service. The GPS of our Interview Process First thing first, if you're interested in the role, please apply. The hiring manager will review your resume. If your experience would lend to this opportunity a recruiter or manager will contact you. We conduct either in person or "in person" zoom interviews and provide additional interview information needed at that time. Qualifications Must be available to work flexible hours that may include day, nights, weekends and or holidays. Must be efficient and organized. Must be at least 18 years of age to be considered for position. Must have reliable transportation and a valid driver's license. Ability to freely access all areas of the store including selling floor, stock area, and register area. Ability to reach, bend, twist, stoop, kneel, crouch, climb and lift up to 25 lbs during a shift. Work in intermittent temperatures (i.e. cooler, outside, etc.,) Education High School Diploma or GED Pay Range: $17.85 - $20.85 The pay range for this position is outlined above. The final amount offered at the start of employment is determined based on factors including, but not limited to, experience level, knowledge, skills, abilities and geographic location, and the Company reserves the right to modify base salary at any time, including for reasons related to individual performance, Company or individual department/team performance and market factors. We value passion and potential. If you are enthusiastic about a position and think you can make a meaningful impact, we encourage you to apply even if you don't check every box. We embrace different perspectives, backgrounds and experiences. Global Partners LP is an equal opportunity employer. We foster a company culture where ideas from all people help us grow, move and thrive. We embrace the diversity of all applicants and do not discriminate against race, color, religion, sex, age, national origin, sexual orientation, gender identity, disability, protected veteran status or any other basis prohibited by federal, state or local law. If you have a disability and need an accommodation to apply, please contact our recruiting department at 781-891-4000. Disclaimer: At Global Partners, we don't use lie detector tests for any employment decisions. We follow all the rules and regulations, so we need to let you know: In Massachusetts, it's illegal to require or administer a lie detector test as a condition of employment of continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Posted 30+ days ago
Nordstrom Inc.Farmington, CT
Job Description In the Nordstrom Beauty Department, we strive to make our customers feel their best. As a member of the Beauty community, you'll create personalized beauty experiences for customers and be part of a passionate team that values your unique skills. The Beauty Counter Manager plays a dual role - part salesperson, part teacher - while maximizing sales in their assigned beauty brand. Ideal candidates are results-oriented and thrive in a commissioned sales environment, are passionate about beauty trends and can build a customer following both in-store and digitally. A day in the life… Conduct makeup applications, skincare analyses and recommend products based on customer's beauty goals Collaborate with team members to create a welcoming and inclusive environment for all customers Set and achieve personal and counter sales goals, utilizing both in-store and digital selling tools (inclusive of text and social media) Manage the scheduling and execution of vendor events and promotions Build and maintain strong vendor relationships to maximize business results Keep department customer-ready through organization and cleanliness Keep up with the latest beauty trends, products, and industry knowledge through trainings provided by Nordstrom and luxury brand partners Manage sales, refunds, exchanges, and build customer loyalty by opening new Nordstrom Rewards program accounts You own this if you have… Passion for customer service and beauty, including trends, makeup application, and skincare Excellent ability to connect with customers, proactively handle customer concerns and contribute to a positive team environment Empathy and respect for all customers, providing a supportive environment during makeup and skincare application Strong multitasking, organization, and follow-through skills Drive to achieve sales goals, with interest in using networking and technology The ability to work a flexible schedule based on business needs, including evenings and weekends High level of ownership, accountability, and initiative Physical Requirements: Continuous movement for 6-8 hours per shift, which includes frequent bending, twisting, squatting, flexing and reaching in order to handle merchandise and assist customers. Frequent use of hands for grasping, fine manipulation, pushing and pulling Handle bulky and sometimes awkwardly shaped items, which includes reaching for and lifting these items above the head. Regularly lift items weighing up to 10 pounds and occasionally up to 25 pounds We've got you covered… Our employees are our most important asset and that's reflected in our benefits. Nordstrom is proud to offer a variety of benefits to support employees and their families, including: Medical/Vision, Dental, Retirement and Paid Time Away Life Insurance and Disability Merchandise Discount and EAP Resources A few more important points... The job posting highlights the most critical responsibilities and requirements of the job. It's not all-inclusive. There may be additional duties, responsibilities and qualifications for this job. Nordstrom conducts background checks and considers qualified applicants with criminal histories in a manner consistent with all legal requirements. Applicants with disabilities who require assistance or accommodation should contact the nearest Nordstrom location, which can be identified at www.nordstrom.com. Please be mindful that there may be legal notices and requirements related to this job posting that are specific to your state. Review the Career Site FAQ's for relevant information and guidelines. 2022 Nordstrom, Inc Current Nordstrom employees: To apply, log into Workday, click the Careers button and then click Find Jobs. Nordstrom keeps job postings open for at least one day after the posting date. Pay Range Details The pay range(s) below has been provided in compliance with state specific laws. Pay ranges may be different for other locations. Pay offers are dependent on the location, as well as job-related knowledge, skills, and experience. $22.80 - $23.70 Hourly This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Learn more in the Nordstrom Benefits Overview by copying and pasting the following URL into your browser: https://careers.nordstrom.com/pdfs/Ben_Overview_07-14_Full_Time_ES-US.pdf At Nordstrom, the commission most selling employees receive varies based on the merchandise they sell. Apparel, shoes, and accessories sales typically range from 3% to 14.5%. The commission Beauty and Men's Fragrance sales roles typically receive is 3%.
Posted 1 week ago
WWE Inc.Stamford, CT
Who We Are: WWE is an integrated media organization and the recognized global leader in sports entertainment. The company consists of a portfolio of businesses that create and deliver original content 52 weeks a year to a global audience. WWE is committed to family-friendly entertainment on its television programming, premium live events, digital media, and publishing platforms. WWE's TV-PG programming can be seen in more than 1 billion households worldwide in more than 20 languages through world-class distribution partners including NBCUniversal, The CW and Netflix. In the United States, NBCUniversal's streaming service, Peacock, is the exclusive home to all premium live events, a variety of original programming and a massive video-on-demand library. Netflix is the exclusive home for WWE programming around the world, other than select international markets. WWE is part of TKO Group Holdings (NYSE: TKO). Additional information on WWE can be found at wwe.com and corporate.wwe.com. TKO Group Holdings, Inc. (NYSE: TKO) is a premium sports and entertainment company. TKO owns iconic properties including UFC, the world's premier mixed martial arts organization; WWE, the global leader in sports entertainment; and PBR, the world's premier bull riding organization. Together, these properties reach 1 billion households across 210 countries and territories and organize more than 500 live events year-round, attracting more than three million fans. TKO also services and partners with major sports rights holders through IMG, an industry-leading global sports marketing agency; and On Location, a global leader in premium experiential hospitality. Title: Facilities Strategy & Project Coordinator Location: Stamford, CT (On-site) Position Summary WWE is seeking a detail-oriented and highly organized Facilities Strategy & Project Coordinator to support both project execution and daily operations across WWE's production environments. This hybrid role combines structured project management with hands-on facility coordination/operations, ensuring that WWE head quarter incentives run seamlessly. The ideal candidate thrives in a fast-paced entertainment environment, balancing long-term project planning with real-time operational problem-solving. Candidate can multitask and manage multiple projects in a high stress environment while interacting with people of all levels of the organization. Key Responsibilities Project Management Support Assist in planning, scheduling, and tracking multiple projects across WWE. Maintain documentation including timelines, budgets, deliverables, and progress reports. Support project leads with coordination, follow-ups, and cross-departmental communication. Monitor milestones, flag risks, and escalate issues to leadership as needed. Collaborate with internal teams and external vendors to keep projects on track. Schedule will be non-standard hours and be able to work overtime Facility Operations Coordination Provide day-to-day operational support for WWE's facilities team. Coordinate schedules, space allocations, and resources to meet schedule requirements. Ensure readiness of facility spaces, including equipment, sets, and support areas. Act as a liaison between production, technical, and operations teams. Manage vendor relationships for facility services, equipment, and materials. Troubleshoot and resolve logistical challenges impacting the facility. Cross-Functional Support Partner with all business units to ensure all incentives Assist with special events, shoots, and live programming needs. Support compliance, safety, and operational standards within facility environments. Qualifications Bachelor's degree in project management, Media/Production, Business, or related field (or equivalent experience). Project Manager certifications Must be able to work traditional & non-traditional hours when needed. 2+ years of experience in project coordination, production operations, or facility management. Strong organizational and multitasking skills with exceptional attention to detail. Excellent communicator with the ability to work across creative, technical, and operational teams. Proficiency in MS Office Suite, Smartsheet, Microproject or other project management tools. Ability to adapt quickly in a fast-paced, deadline-driven environment. Understanding Live broadcast environment TKO EEO Statement: TKO is an Equal Opportunity Employer and complies with all applicable federal, state, and local laws regarding non-discrimination in employment. TKO makes employment decisions based on merit and qualifications, without considering an employee's or applicant's race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, marital status, veteran status, or any other basis prohibited under federal, state or local laws governing non-discrimination in employment in every location in which the Company has facilities. TKO also provides reasonable accommodations for qualified individuals with disabilities in accordance with the Americans with Disabilities Act (ADA) and applicable state or local laws. For information about Privacy and Information Security for TKO employment candidates, please review our Privacy Policy. For information regarding Terms of Use for this and other TKO websites, please review our Terms of Use.
Posted 30+ days ago
Global Partners LPNorth Haven, CT
We are looking to add a Guest Service Supervisor (GSS) to our family. Our GSS will be responsible for driving top notch guest experience while facilitating the completion of all store level tasks. We know you have many choices when choosing where to work. And what you really want to know before applying is, "What differentiates us from the rest?" For over 90 years Global Partners LP has been delivering the energy our communities need to grow, move, and thrive. From Alltown Fresh, with its innovative chef-led creations and guest-focused retail experience, to our vast network of over 50 liquid energy terminals across the eastern seaboard and beyond, Global Partner's integrated network of businesses delivers value day-in and day-out to our guests and customers across the US. At Global Partners we embrace the future, investing in the energy transition with initiatives like GlobalGLO and supporting the communities in which we operate with our charitable work. We're excited for the next 90 years at Global Partners and what innovative new ideas we can bring to our guests and customers in the future. We're looking for passionate people with great ideas to contribute to our company's future. If you're motivated by what's next, Global Partners can provide you the opportunities to push your career to the next level. The Types of "Energy" You Bring You work from your heart, genuinely love to take care of guests, and demonstrate pride in your work. You display a guest come first mentality and showcase your exceptional guest service skills by providing pleasant greeting and parting remarks to everyone. You are confident and make eye contact with guests. You have superior relationship building skills and can establish a connection with guests and associates. You are trustworthy and responsible. You are detailed oriented and have excellent organizational skills. You defuse issues by utilizing problem solving techniques. You are a proven self-starter with demonstrated ability to make decisions. You direct others and prioritize tasks. "Gauges" of Responsibility Supervise employees making sure they are performing all the job duties implemented by management. Coaching employees by giving them constructive feedback to help perform certain tasks. Greet guests and provide an enjoyable shopping experience for everyone. Adhere to the execution of established safety, security, quality and store operations policies, procedures, and practices. Operate the point of sale pursuant to corporate standards; maintain proper cash levels. Ensure all store housekeeping functions are completed (cleaning, dusting, sweeping, mopping, emptying trash etc). Ensure the 24/7 execution of all guest service programs and processes. Responsible for all cash processes which includes deposit preparation, lottery, gift cards, and checks where applicable. Always replenishes products to ensure in-stock conditions. Address inquiries and complaints from guests. Check in external and internal vendors per established guidelines. "Fuel" for You Coins! We offer competitive salaries and opportunities for growth. We mean it! We have an amazing Talent Development Team who create trainings for growth and job development. Health + Wellness- Medical, Dental, Visions and Life Insurance. Along with additional wellness support. The Road Ahead- We offer 401k and a match component! Professional Development- We provide tuition reimbursement; this benefit is offered after 6 months of service. The GPS of our Interview Process First thing first, if you're interested in the role, please apply. The hiring manager will review your resume. If your experience would lend to this opportunity a recruiter or manager will contact you. We conduct either in person or "in person" zoom interviews and provide additional interview information needed at that time. Qualifications Must be available to work flexible hours that may include day, nights, weekends and or holidays. Must be efficient and organized. Must be at least 18 years of age to be considered for position. Must have reliable transportation and a valid driver's license. Ability to freely access all areas of the store including selling floor, stock area, and register area. Ability to reach, bend, twist, stoop, kneel, crouch, climb and lift up to 25 lbs during a shift. Work in intermittent temperatures (i.e. cooler, outside, etc.,) Education High School Diploma or GED Pay Range: $17.85 - $20.85 The pay range for this position is outlined above. The final amount offered at the start of employment is determined based on factors including, but not limited to, experience level, knowledge, skills, abilities and geographic location, and the Company reserves the right to modify base salary at any time, including for reasons related to individual performance, Company or individual department/team performance and market factors. We value passion and potential. If you are enthusiastic about a position and think you can make a meaningful impact, we encourage you to apply even if you don't check every box. We embrace different perspectives, backgrounds and experiences. Global Partners LP is an equal opportunity employer. We foster a company culture where ideas from all people help us grow, move and thrive. We embrace the diversity of all applicants and do not discriminate against race, color, religion, sex, age, national origin, sexual orientation, gender identity, disability, protected veteran status or any other basis prohibited by federal, state or local law. If you have a disability and need an accommodation to apply, please contact our recruiting department at 781-891-4000. Disclaimer: At Global Partners, we don't use lie detector tests for any employment decisions. We follow all the rules and regulations, so we need to let you know: In Massachusetts, it's illegal to require or administer a lie detector test as a condition of employment of continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Posted 30+ days ago
TTM Technologies, Inc.Stafford Springs, CT
TTM Technologies, Inc. - Publicly Traded US Company, NASDAQ (TTMI) - Top-5 Global Printed Circuit Board Manufacturer About TTM TTM Technologies, Inc. is a leading global manufacturer of technology solutions including engineered systems, radio frequency ("RF") components and RF microwave/microelectronic assemblies, and quick-turn and technologically advanced printed circuit boards ("PCBs"). TTM stands for time-to-market, representing how TTM's time-critical, one-stop manufacturing services enable customers to shorten the time required to develop new products and bring them to market. Additional information can be found at www.ttm.com TTM strives to invest in our team members at all levels - starting on your first day. To support the growth and development of our new hires, this position is eligible for a 90 Day Evaluation that includes a pay increase if key performance indicators are met. Scope: This position is responsible to prep and manually apply coatings to printed circuit boards. Must be able to use a spray booth to coat. Applicant must be able to handle a fast paced environment with a high volume workload. Duties and Responsibilities: Prepare boards for conformal coat by cleaning items and surfaces to be finished. Mask connectors and other objects on the board. Work with hand, pneumatic and electric hand tools. Mix chemicals according to manufacturer's specifications. Apply epoxy and conformal coatings using dispensing equipment. Visually check work in process for defects and makes adjustments as required. Comprehend and follow instructions, read and understand blueprints. Communicate regularly to supervisor/managers. Work effectively and responsibly with others. Maintain cleanliness of the work area. Works effectively and responsibly with others. All other assigned duties as required within the production organization. Regular attendance is an essential job function for this position. Comply with ITAR/Export Compliance requirements. Note: The statements herein are intended to describe the general nature and level of work being performed by employees, and are not to be construed as an exhaustive list of responsibilities, duties, and skills required of personnel. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the employer. Essential Knowledge and Skills: General knowledge and use of industrial ovens, scales and simple meters used for recording data desired. Use and knowledge of two part epoxies and chemicals. Good English skills, able to read, write and speak clearly. Good computer skills. Ability to understand printed circuit board assembly; including reading assembly drawings and written work instructions. Ability to pass eye exam with a minimum 20/20 vision that may be corrected via eyeglasses or contact lenses as required. Eye exam is required annually. Ability to work up to 10 hours a day, 5 days a week and is flexible to work up to 10 hours a day, 5 days a week and weekends if necessary. The ability to work extra hours at the company's request due to business needs is mandatory. Ability to lift up to 25 lbs. Good manual dexterity, attention to detail, reading vision: ability to sit/stand for up to 10 hours Ability to work with limited supervision, produce quality product consistently within time standards. Education and Experience: Education: High School Diploma or equivalent. Required Experience: 1 Year Manufacturing Experience. #LI-CG1 Compensation and Benefits: TTM offers a variety of health and well-being benefit programs. Benefit options include medical, dental, vision, 401K, Flexible Spending Account, Health Savings Account, accident benefits, life insurance, disability benefits, paid vacation & holidays. Benefits are available 1st of the month following date of hire. Compensation for roles at TTM Technologies varies depending on a wide array of factors including but not limited to the specific office location, role, skill set and level of experience. As required by local law, TTM provides a reasonable range of compensation for roles that my be hired in New York, California and Colorado. For California-based roles, compensation ranges are based upon specific physical locations. Export Statement: Must comply with TTM Export Control Policies and Procedures and all applicable laws including ITAR, EAR and OFAC including but not limited to: a) being able to identify ITAR product on the manufacturing floor and understand that access to these products and related technical data is restricted to only US Citizens and US Permanent Residents; b) recognition of Foreign Person visitors by badge differentiation; c) understand and follow authorization procedures for bringing foreign visitors into facilities (VAL); d) understand the Export and ITAR requirements for shipments leaving the US; e) manage vendor approvals for ITAR manufacturing and services. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship, disability or protected veteran status.
Posted 30+ days ago
Aspen DentalDanbury, CT
At Aspen Dental, we put You first, offering the security and job stability that comes with working with a world-class dental service organization (DSO). Our best-in-class training program, competitive compensation, and flexible scheduling will help you thrive in your career. When you join our team as a Patient Coordinator, which at Aspen we call Patient Experience Coordinator, you will have the opportunity to give back to communities and positively affect patients' lives. Job Type: Part-Time Salary: $18 - $21 / hour At Aspen Dental, we put You First. We offer: A generous benefits package that includes paid time off, health, dental, vision, and 401(k) savings plan with match* Career development and growth opportunities with our best-in-class training program to support you at every stage of your career A fun and supportive culture that encourages collaboration and innovation Free Continuous Learning through TAG U How You'll Make a Difference As a Patient Coordinator, you will report to the Manager and perform daily front office tasks and duties to help create lasting impressions and build trust and loyalty with patients. When you join an Aspen Dental practice, you'll participate in a four-week training program to succeed in your role. Provide superior patient service with compassion and care in accordance with patient needs, company policies and procedures, government regulations, and dental board standards Provide patient support by scheduling and confirming patient appointments, organizing charts, verifying insurance and payment collection Balance nightly deposits and credit card processing Additional tasks as assigned by the Manager Preferred Qualifications High school diploma or equivalent Strong communication and interpersonal skills with an ethical mindset High regard for time management Organized and detail oriented Aspen Dental-branded practices are independently owned and operated by licensed dentists. The practices receive non-clinical business support services from Aspen Dental Management, Inc., a dental support organization. May vary by independently owned and operated Aspen Dental locations. ADMI Corp., d/b/a TAG-The Aspen Group, its affiliates, related companies and independently owned supported clinical practices are proud to be Equal Opportunity Employers and welcome everyone to apply. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
Posted 30+ days ago
Belimo Holding AGDanbury, CT
Product Compliance Engineer - Gas Monitoring Products Danbury, CT, US, 06810 Belimo is the global market leader in the development, production, and marketing of field devices for the energy-efficient control of heating, ventilation and air conditioning systems. Damper actuators, control valves, sensors, meters, and gas monitors make up the company's core business. Founded in 1975, Belimo employs approximately 2,400 people in over 80 countries and is listed on the Swiss Exchange (SIX) since 1995. JOB SUMMARY The Product Compliance Engineer is responsible for ensuring the products are compliant with appropriate regulations and standards for new products and existing product portfolio within Belimo Technology (USA), Inc. You will work within a project-oriented, hands-on, team environment responsible for the defined lead competences globally. This engineering position takes full accountability for the compliance of gas monitoring products and interfaces closely with all Belimo Development, Verification and Product Engineering team members. COMPANY'S MISSION AND VALUES The objectives of this position are fully integrated to the objectives of the Company's Mission and Values. It is the responsibility of all employees to perform their duties in accordance with Company Policy. REPORTING STRUCTURE The Product Compliance Engineer is part of the Innovation-Hub Americas and reports a solid line to the local Head of Innovation, US with close collaboration to the Global Process, Quality and Compliance team to align activities globally, and bears full responsibility for agreed upon goals and objectives. JOB RESPONSIBILITIES Ensure compliant products, product documentation, and processes according to assigned regulations or standards for new products and the existing product portfolio Specify, review, and approve (regulatory) compliance requirements, product information, and documents Support for compliance-related customer inquiries related to assigned regulations or standards, and assist with Quality Cases Ensure handling of region-specific compliance matters, registration, and approvals Draft and provide declaration/confirmation or country-specific documents to achieve market approval Raise compliance radar notifications incl. impact assessment and business case Represent in norm committees and monitor regulations and standards Lead or implement continuous process improvement projects and activities Communicate and coordinate with the Compliance Office and align laterally across the Group Divisions Conduct internal and external audits and lead or support during exterior inspections or audits Manage global certifications such as CSA, CB Scheme, ETL and UL for new and existing products. Ensure that products fulfill compliance standards such as ASHRAE, EN, IEC and UL. Provide gas monitors compliance requirements, design standards & code guidance, quality, and labeling requirements. Control and maintain the standards database and communicate updates. Become an active member of ASHRAE and UL to stay informed about current and emerging HVAC / gas monitors standards and requirements. REQUIREMENTS Bachelor's degree from a university of applied sciences or a higher technical college in electronics engineering or a technology-related field. 5+ years' experience in compliance engineering or similar position Experience complying with design standards and directives Good network in compliance Strong technical writing skills Self-starter and highly motivated Analytical, conceptual, creative thinking Goal-oriented, independent, and reliable working style with great attention to detail Ability to prioritize tasks and support multiple projects Experience working in a project-oriented and global team Constant and active learning is an essential attitude, and constantly expanding knowledge of technology and standards Ability to quickly assess and support local compliance requests PLUSES Working with international culture Willingness for international travel German or French language skills Knowledge of HVAC applications Mechanical or electrical design experience Manage PED, UKCA, and CRN certifications (DoC's and CoC's), for new and existing products The base pay for this position ranges from $100,000 -$115,000 annually with a target performance bonus of 10% of an employee's annual base salary. Belimo is committed to paying all employees in a fair, equitable and transparent manner. Compensation is based on several factors including geographic location and may vary depending on job-related knowledge, skills, education and experience. Belimo is a total compensation company which includes a comprehensive benefits package including a full range of medical, financial, and other competitive benefits. Belimo is proud to be an equal opportunity employer. #WeAreBelimo This position is not eligible for visa sponsorship such as H1B, TN, E-3, STEM OPT. MAKE A DIFFERENCE - JOIN OUR TEAM At Belimo, we take pride in making our company a rewarding place to work. Our leaders are passionate, and embrace new ideas. Through collaboration our employees don't just create amazing products; they are revolutionizing the HVAC industry. Investing in employees is at the core of Belimo's approach to recruiting and retaining diverse creative talent, to continue to grow an industry leading business. The success of our company brand is connected to the expertise and dedication of our employees. Join Belimo, and help improve the world around us. Nearest Major Market: Bridgeport Nearest Secondary Market: Danbury Apply now "
Posted 4 weeks ago
American Family Care, Inc.Trumbull, CT
Benefits: 401(k) Competitive salary Flexible schedule Health insurance Paid time off Profit sharing Signing bonus $5,000.00 Sign On Bonus! Benefits/Perks Great Health Care work environment Flexible scheduling Paid time off, health insurance, dental insurance, retirement benefit, CME stipend, and more! Company Overview American Family Care (AFC) is one of the largest primary and urgent care companies in the U.S. providing services seven days a week on a walk-in basis. Job Summary The Advanced Practice Provider (APP) cares for our patients within the scope of training and approved the agreement, as outlined by their governing board. Works collaboratively with other providers and staff to ensure efficient patient flow and a high level of patient satisfaction. Responsibilities Perform complete, detailed, and accurate health histories, review patient records, develop comprehensive medical assessments, and order laboratory, radiological and diagnostic studies appropriate for complaint, race, sex, and physical condition of the patient Formulate medical and nursing diagnoses and institute therapy or referrals of patients to the appropriate health care facilities, agencies, and other resources of the community or physician Institute emergency measures and emergency treatment or appropriate stabilization measures in situations such as cardiac arrest, shock, hemorrhage, convulsions, poisoning, and allergic reactions Interpret and analyze patient data to determine patient status, patient management and treatment Provide instructions and guidance regarding health care and health care promotion to patients/family/ significant others Other duties and responsibilities as assigned Qualifications Minimum 2 Years experience to qualify for sign on bonus: Excellent communicator with staff, patients, and family Professional appearance and attitude ANCC, AANP, or NCCPA Board Certified - (with 1 yr ER/UC experience preferred) Active and current Physician Assistant or Nurse Practitioner licensure in the state of practice, DEA number, and state-controlled substance certificate, as required Able to multi-task and work independently Compensation: $135,000.00 - $185,000.00 per year PS: It's All About You! American Family Care has pioneered the concept of convenient, patient-centric healthcare. Today, with more than 250 clinics and 800 in-network physicians caring for over 6 million patients a year, AFC is the nation's leading provider of urgent care, accessible primary care, and occupational medicine. Ranked by Inc. magazine as one of the fastest-growing companies in the U.S., AFC's stated mission is to provide the best healthcare possible, in a kind and caring environment, while respecting the rights of all patients, in an economical manner, at times and locations convenient to the patient. If you are looking for an opportunity where you can make a difference in the lives of others, join us on our mission. We invite you to grow with us and experience for yourself the satisfying and fulfilling work that the healthcare industry provides. Please note that a position may be for a company-owned or franchise location. Each franchise-owned and operated location recruits, hires, trains, and manages their own employees, sets their own employment policies and procedures, and provides compensation and benefits determined by that franchise owner. Company-owned locations provide a comprehensive benefits package including medical, dental, vision, disability, life insurance, matching 401(k), and more. We are an Equal Opportunity Employer.
Posted 30+ days ago
Mortgage Sales Manager - Flexible, CT
Keybank National AssociationMilford, CT
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Job Description
Location:
68 South Broad Street- Milford, Connecticut 06461
Job Summary
The HL Enterprise Retail Sales Manager (ERSM) reports directly to the Home Lending Market Leader and is accountable for creating an engaging sales culture for employees to develop the skills and confidence required to grow the business by helping new and existing clients with home lending solutions. (ERSMs) prioritize and lead delivering Crazy Good Service to all clients. The ERSM primary responsibilities are to recruit external LO talent, lead a span of 3-8 loan officers (spans of control are defined by National Sales Executive and ML) and lead production representative of their local market, branch referred business and Key Private Bank (KPB) referrals and KPB mortgage trade areas. The ERSM leads a team of Mortgage Loan Originators (MLO's and CDLOs) effective at originating high quality home lending originations and must demonstrate expertise with the local real estate market attributes (property taxes, transfer taxes, millage rates, etc.). This role will develop and lead strategies and tactics in their local markets to build local Center of Influence (COIs) for their MLOs and CDLOs. The position also partners closely with Retail Leaders to increase lending acumen of branch and KPB teammates. The ERSM would also be expected to originate and have a proven book of business and COIs in the local market. The ERSM would be expected to achieve performance goals (quality and productivity) with respect to their own personal production in parallel to achieving the performance goals and expectations as a manager of a team of loan officers.
Responsibilities
- Responsible for building, developing, coaching, motivating, and leading a team of Mortgage Loan Originators (MLOs), CDLOs and/or mortgage associates skilled and confident to deliver clients' full lending needs.
- Responsible for achieving or exceeding mortgage and home equity production goals for both their assigned Retail branch markets and Key Private Bank (KPB) markets. Sets the tone and expectation around partnership and performance objectives. Manages and evaluates performance to achieve respective goals.
- Ensure MLO adherence to the branch and private bank coverage model.
- Accountable for market, branch and KPB market level pipeline management, upfront file quality, drive expected pull-thru and funding rates, and achieving established benchmarks for client NPS scores.
- Serves as a market's residential real-estate options/products and lending expert with joint accountability/ownership with Retail Leaders, Branch Managers and KPB Leaders to achieve the residential real estate lending production and production goals of their respective branches and KPB markets.
- Manage facilitation, results, and improvements with credit decision escalation process, pricing exceptions, and overall pull through
- Lead and support the development, delivery and execution of training/skill building for branch and KPB employees on changes to all consumer credit products, systems and technology, and processes - building the confidence in branch and KPB employees.
- Maintain an internal and external talent pipeline; hires, trains and onboards new employees grounded in Key's Financial Wellness mission.
- Build strong collaborative relationships with internal partners to drive excellent client experience, high-quality originations and strong partnerships between branches, operations, underwriting, and fulfillment
- Proactively engage the Area Retail Leaders (ARLs) to facilitate field action and the Consumer Loan Center (CLC) where a pipeline appears stalled; diagnose why and consult/ recommend solutions to improve pipeline
- Responsible and accountable for compliance in all aspects of their geography inclusive of Communicate Reinvestment Act (CRA), Low to Moderate Income (LMI) and MMCT requirements
- Effectively assist MLOs with resolving client complaints within a timely fashion
- Partner with Home Lending Leaders (HLC) leaders to ensure right channel of execution and achieving production success for the assigned markets.
- Ensure MLOs adhere to the Key Home Lending policies, including government regulations; ensure information is properly disclosed to clients. Responsible for overall compliance and quality control within the department - ensuring documentation is appropriate; application packages are timely, quality is acceptable, and timely completion of disclosures.
- Manage employee hours worked in accordance with and compliant with KeyBank's time tracking policies
- Assists clients with the origination of residential mortgage loans, including providing analysis and advice to current and prospective clients on home lending solutions that meet their needs and financial objectives. The ERSM is expected to develop referrals to grow Key's home lending business and client base. The ERSM is expected to meet or exceed established sales goals while maintaining high standards of client satisfaction and loan quality.
- Prospects home lending business to build and develop new client loan originations and relationships and new originations. This can include developing internal referral relationships as well as developing external centers of influence to refer home lending opportunity
- Originate and process 1-4 family residential real estate mortgage transactions in accordance with Home Lending process and product guidelines
- Responsible for gathering documents at the time of registering a loan and is expected to remain, the primary point of contact for the client during the duration of the loan process
- This person is to maintain high standards of client satisfaction and quality, ensure sales/originator systems and workflows are efficiently controlled.
- Develops and maintains in-depth knowledge of products and services as well as knowledge of competitors and competitive products while serving as the subject matter expert within the market
- Maintains proficiency on sales/originator systems and develop and maintain efficient workflows
- Keeps informed of trends and developments in the real estate market and mortgage industry
- Ability to foster internal and external relationships.
- Performs other duties as assigned; duties, responsibilities and/or activities may change or new ones may be assigned at any time with or without notice
- Complies with all KeyBank policies and procedures, including without limitation, acting professionally at all times, conducting business ethically, avoiding conflicts of interest, and acting in the best interests of Key's clients and Key.
- Performs other duties as assigned; duties, responsibilities and/or activities may change or new ones may be assigned at any time with or without notice
- Complies with all KeyBank policies and procedures, including without limitation, acting professionally at all times, conducting business ethically, avoiding conflicts of interest, and acting in the best interests of Key's clients and Key.
Education Qualifications
- Bachelor's Degree Business or Finance (preferred) or
- Equivalent Experience (required)
Experience Qualifications
- 5+ years Mortgage experience or equivalent retail/lending experience which includes selling financial products (required)
- Proven ability to develop and execute business plans - capable of meeting and exceeding results (required)
- 3+ years Management experience in a retail sales environment (preferred)
- Demonstrated ability to drive a high performing team (preferred)
- Proven network of local real estate COIs and past client book of business (required)
Tactical Skills
- Strong business acumen to include an understanding of financials (P & L), credit and lending practices
- Demonstrated effective leadership with the ability to manage, coach and champion a successful sales team both locally and remotely coupled with the proven ability to lead change.
- Proven ability to establish and maintain collaborative partnerships among the field, LOBs and support partners.
- Excellent interpersonal, motivational, leadership, and organizational skills
- Excellent verbal and written communications skills
- Strong technical, analytical, and problem solving skills.
- Working knowledge of consumer loan underwriting, processing, closing and regulations.
- Working knowledge of FNMA, FHLMC, FHA, VA, TIL regulations, Equal Credit Opportunity Act, RESPA regulations, local and state real estate and finance laws.
Personal Skills
- Emotional Intelligence
- Decision Making
- Problem Solving
- Collaboration
Practical Skills
- Business Acumen
- Oral & Written Communication
- Risk Management
Core Competencies
- All KeyBank employees are expected to demonstrate Key's Values and sustain proficiency in identified Leadership Competencies.
Physical Demands
- Consumer Retail Management- Ability to communicate face to face and on the phone with clients, frequent use of hands to manipulate/grasp objects, occasional bending and lifting from floor height, frequent lifting of 1 - 10 lbs., occasional lifting of up to 30 lbs.
Travel
- Occasional travel to include overnight stay.
Driving Requirements
- May need to drive to multiple locations in a single day; ability to operate a motor vehicle with a valid driver's license required.
#INDKEY
COMPENSATION AND BENEFITS
This position is eligible to earn commission and deferred incentive compensation.
In addition to commission, this position is compensated at a fixed hourly rate draw of $16.35 hourly.
Please click here for a list of benefits for which this position is eligible.
Job Posting Expiration Date: 11/28/2025
KeyCorp is an Equal Opportunity Employer committed to sustaining an inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.
Qualified individuals with disabilities or disabled veterans who are unable or limited in their ability to apply on this site may request reasonable accommodations by emailing HR_Compliance@keybank.com.
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