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Job Title: Radiology Clerk

Department: Radiology

Reports to: Director of Imaging Services

FLSA Status: Non-Exempt

Position Summary

The Radiology Clerk admits and registers patients to the hospital. This position ensures excellent Patient Service, for patients and families, physicians and staff, and visitors. This position upholds the mission statement and expectations of the facility.

Key Duties and Responsibilities

Essential Duties

• Performs admission of patients by completing all fields as required in an accurate and timely manner.
• Verifies physician orders, patient information, insurance information and obtains any additional needed information at the time of admission.
• Perform pre-registration of patients by completing all fields as required in an accurate and timely manner.
• Maintains access to and competent in using the internet to verify insurance eligibility and authorization information.
• Creates patient visit in Registration from scheduled visit by entering all detailed information in a timely manner.
• Collects, at time of admission, patient liabilities, and assists with calls to patients to negotiate and collect points of service payments.
• Scans documents as required to the system ensuring correct placement and assignment of the documents.
• Verifies all required information are signed and scanned at the time of admission.
• Provides exemplary customer service by immediately greeting patients with courteous smiles, introducing self and providing quick, proficient and accurate registration.
• Communicate effectively and work cooperatively and professionally with all co-workers, management, patients, visitors, physicians and others. Demonstrates work as a team player.
• Documents concisely, precisely and accurately in the system and on records, patient account notes or documents for every patient contact.
• Answer incoming phone calls and direct to the appropriate destination.
• Abides by all HIPAA policies and requirements.

Non-Essential Duties

• Actively supports and upholds the mission and core values of the Hospital.
• Remains knowledgeable of and follows the policies of the Hospital.
• Always maintains patient and hospital confidentiality.
• Keeps Manager informed of applicable day-to-day situations.

Qualifications, Education, Experience and Ability

• High School diploma or equivalent.
• Medical registration experience, Radiology terminology and basic office skills preferred.
• Computer skills required.

Environmental and Physical Requirements

Lifting and Moving

• You must regularly lift and move up to 20-30 pounds.

Physical Movements

• The job involves frequent bending, twisting, stooping, kneeling, crouching, crawling, climbing, balancing, and reaching with hands and arms above head and below waist. Vision for near, mid-range, far and accommodation. Hearing for low, medium, and high pitch.

Environmental Exposure

• The work environment in an office setting is temperature controlled. However, the environment can involve exposure to unpleasant sights and odors, blood and body fluids, contact with laser, communicable or infectious diseases, toxic/caustic chemicals, fumes, and the need to always wear protective attire.

Equal Employment Opportunity (EEO) & Americans with Disabilities Act (ADA) Statement

Our hospital is committed to fostering an inclusive and diverse workplace. We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristic protected by applicable law. Additionally, we provide reasonable accommodation for qualified individuals with disabilities in the application and employment process. If you require assistance or accommodation due to a disability, please contact Human Resources so that we may engage in an interactive process to determine appropriate accommodation.