Auto-apply to these jobs in Kansas
We've scanned millions of jobs. Simply select your favorites, and we can fill out the applications for you.
Customer Experience Program Specialist- Great Bend Campus
Posted 30+ days ago

Merchandising Sales Associate
Posted 30+ days ago

Assistant General Manager
$16 - $19 / hour
Posted 4 days ago

Installation Materials Department Manager
Posted 30+ days ago
Physician - Maternal Fetal Medicine Fellowship Program Director
Posted 30+ days ago

Inbound Sales Representative - $16.00 Hourly + Commission (Remote Kansas)
$16+ / hour
Posted 2 weeks ago

Dental Assistant - Entry Level
$18 - $20 / hour
Posted 2 weeks ago

Optometrist - Bradley Fair
Posted 30+ days ago

BDC Service Appointment Coordinator
Posted 1 week ago
Data Management Specialist
Posted 2 weeks ago
Local Intermodal CDL-A Truck Driver (KC)
$1,100 - $1,500 / week
Posted 30+ days ago
Miss J - Afternoon
Posted 30+ days ago
General Manager (Ihop)
Posted 30+ days ago

Temp, Student Automotive Drive & Thrive
Posted 30+ days ago

Clinical Social Worker Health Care Facility Surveyor
$72,000 - $80,000 / year
Posted 30+ days ago

Solar Sales Pro - Kansas City, KS
Posted 30+ days ago
Vice President of Engineering (Vortex Companies)
Posted 30+ days ago
Protection & Control Engineer
Posted 30+ days ago

Children's Sports and Fitness Coach
Posted 30+ days ago
Diner FOH Service Manager (Black Bear Diner) - Garden City, KS
Posted 30+ days ago
Customer Experience Program Specialist- Great Bend Campus
Automate your job search with Sonara.
Submit 10x as many applications with less effort than one manual application.1
Reclaim your time by letting our AI handle the grunt work of job searching.
We continuously scan millions of openings to find your top matches.

Overview
Job Description
Position Title
Customer Experience Program Specialist- Great Bend Campus
Days- Full Time
Great Bend Hospital
Position Summary / Career Interest:
The Customer Experience Program Specialist- GB position is responsible for understanding patient experience education and training needs across the Great Bend campus through analysis of patient satisfaction scores and organization needs, observation of the service experience across the campus and collaboration with health system leaders. The Customer Experience Program Specialist- GB is also responsible for developing and delivering training and education to address needs.
Responsibilities and Essential Job Functions
- Provides oversight for the Customer Service Training (CST) program in Great Bend in partnership with the Vice President of Culture.
- Identifies and trains new CST facilitators at the Great Bend campus in partnership with the Vice President of Culture.
- Ensures availability of CST through personal facilitation of the content where needed.
- Supports the consistent and effective delivery of CST through periodic observation, review and coaching of facilitators.
- Develops content for, and coordinates implementation of accelerated CST classes for existing employees who have not been trained or who would benefit from retraining sessions.
- Conducts continual assessment and revision of content for CST content for new employees.
- Partners with cross functional areas to identify and recommend new Customer Service or Patient Experience-related courses. Also responds to new course requests from health system leadership.
- Partners with leaders throughout the health system to optimize patient experience scores through training and activities specific to their areas and through training and education addressing health system initiatives.
- Evaluates and recommends training materials for use in courses, in addition to content for use in team meetings and leadership meetings to reinforce key service experience concepts.
- Collaborates, as appropriate, with HR on content development, delivery techniques, and assessment of facilitators.
- Must be able to perform the professional, clinical and or technical competencies of the assigned unit or department.
- These statements are intended to describe the essential functions of the job and are not intended to be an exhaustive list of all responsibilities. Skills and duties may vary dependent upon your department or unit. Other duties may be assigned as required.
Required Education and Experience
- Bachelors Degree
- 3 or more years of experience facilitating training sessions with adult learners
- Experience with content development for adult learners
- Experience with relationship-building, presentation, and analyzing data
- Experience planning, organizing, and being flexible in response to shifting priorities and multiple requests
Preferred Education and Experience
- Degree in business, HR, or clinical area
- Prior experience in a patient experience related role
- Prior experience developing and/or delivering patient experience training sessions in a health system
Preferred Licensure and Certification
- Active license if clinically trained
Preferred Language Skills
- Fluent Spanish -
Knowledge Requirements
- Microsoft Office Suite
- Organizational skills
Time Type:
Full time
Job Requisition ID:
R-48349
Important information for you to know as you apply:
The health system is an equal employment opportunity employer. Qualified applicants are considered for employment without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, ancestry, age, disability, veteran status, genetic information, or any other legally-protected status. See also Diversity, Equity & Inclusion.
The health system provides reasonable accommodations to qualified individuals with disabilities. If you need to request reasonable accommodations for your disability as you navigate the recruitment process, please let our recruiters know by requesting an Accommodation Request form using this link asktalentacquisition@kumc.edu.
Employment with the health system is contingent upon, among other things, agreeing to the health-system-dispute-resolution-program.pdf and signing the agreement to the DRP.
Need help finding the right job?
We can recommend jobs specifically for you! Create a custom Job Alert by selecting criteria that suit your career interests.
Automate your job search with Sonara.
Submit 10x as many applications with less effort than one manual application.
