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Department: 10024 Wake Forest Baptist Medical Center - Executive Management Status: Full time Benefits Eligible: Yes Hou rs Per Week: 40 Schedule Details/Additional Information: Varies Pay Range $85.00 - $136.00 JOB SUMMARY: Responsible for strategic oversight and operational performance for Patient Care Services within designated facility. Provides leadership, guidance, and direction in achieving outcomes consistent with organizational mission, philosophy, goals, and objectives. Assumes leadership responsibility for the assessment planning, implementation, and evaluation of clinically effective and efficient systems of care and service within the continuum of care. The Chief Nursing Officer II (CNOII) directs all operations of patient services in assigned areas and may also be responsible for other clinical and administrative operations such as Imaging Services, Lab Services, Security Services, etc. The Chief Nursing Officer II (CNOII) may also be assigned Campus Administrator responsibility for designated hospital campus. EDUCATION/EXPERIENCE: Graduation from an accredited College of Nursing with a Masters degree from an accredited program in a specialty such as Nursing, Public Health, Health Administration, or Business Administration required. Doctorate (DNP or PhD) in Nursing required. DNP preferred.All degrees must be from accredited colleges or universities. Continuing education of 30 hours or more bi-annually. Five years of progressive managerial experience, preferably at the Director level or above in an Academic Medical Center. Demonstrated achievement of high quality and cost-effective clinical outcomes. LICENSURE, CERTIFICATION, and/or REGISTRATION : Current Registered Nurse (RN) licensure in good standing in the State of North Carolina. Certification in area of specialty or clinical administration required within one year of hire. ESSENTIAL FUNCTIONS: Ability to provide strategic leadership for nursing practice and operations. Ability to serve as a change agent, assisting all staff in understanding the importance, necessity, impact and process of change. Knowledge of theories and strategies of management Knowledge of the principles of the organization. Exemplifies the Atrium Health Values and Code of Conduct, while identifying compliance risk through department led risk assessments, system monitoring, and periodic audits, and reporting any identified violation to Legal Services and Corporate Compliance Departments. Ensures immediate action is taken on any issues identified through a self-assessment or by Legal Services or Corporate Compliance; that policies are developed or revised as necessary; and that efforts are made to ensure a positive and compliant work environment for all teammates. Demonstrates leadership in the areas of clinical quality, safety, experience, human resources, financial management, strategic and operational planning, continuous quality improvement, institutional support and system/market integration. Provides leadership in resource development and management while acquiring and allocating human, material and financial resources for specific functions and processes. Represents the hospital/market in the establishment of provisions for clinical experiences for students, including responsibility for setting appropriate guidelines and the approval of written agreements for such affiliations. Collaborates with Human Resources Department on the recruitment and retention of staff in all reporting departments. Serves as a professional role model and mentor to motivate, develop, recruit, and retain future nurse administrators and clinical leaders. Plans, develops and implements approved operational and capital budgets for nursing departments. Identifies areas of need, determines feasibility, and makes appropriate recommendations in all operational areas. Fiscal management responsibilities include reviewing and planning goals for each department, and facilitating the development and divisional goals, which are congruent with institutional goals. Ensures that procedures and controls are employed by each department and analyzes, develops and monitors corrective action plans to meet established fiscal goals. In conjunction with the market Vice President and Chief Nurse Executive, contributes to the creation and implementation of long-range strategic plans and goals. Along with the CNE, and in concert with other nursing and clinical leaders, participates with the governing and/or community advisory board, medical staff, and management team to plan, promote, and conduct organization wide performance improvement activities. Participates in preparation and presentation of issues to the Board of Trustees, Medical Executive Committees and other entities as assigned. Reviews and evaluates the implications of proposed long- and short-term goals and strategic objectives. Responsible for the overall planning and development of nursing programs in assigned areas, the development and monitoring of standards, the quality assurance program, research, and educational activities. Ensures direction and oversight of clinical functions and activities for all nursing and patient care departments. If designated as the Campus Administrator, may also be responsible for oversight of all non-clinical departments at the campus. Provides leadership in critical thinking, conflict management, and problem solving. Facilitates the development of policies and procedures which affect clinical practice, including collaboration with medical, administrative or department head colleagues, as appropriate, in the development and approval of such policies and procedures. Facilitates the Professional Governance process for all areas in which nursing is practiced. Provides continuous quality improvement using quality indicators to initiate and drive organizational change in an evolving cycle of continuous improvement. Maintains compliance with hospital, regulatory, and Joint Commission guidelines and adherence to quality improvement standards in effective patient care. Is actively engaged in continuous quality improvement as a member of assigned quality and safety oversight committees. Monitors and manages key performance indicators for targeted areas including but not limited to: handwashing, hospital acquired conditions, and nursing sensitive indicators. Builds and maintains collaborative partnerships both within and outside the institution. Such relationships include other CNOs, Directors of Nursing, medical staff, hospital administrative staff and department heads, community health and education agencies, and other agencies relating to health care on a local, state and national basis. Partners with Finance and other operating groups to facilitate the smooth delivery of key deliverables. The CNO may serve on several standing committees and councils. Instills a culture where opportunities are available for consumer input into healthcare decisions and policy development. Participates in planning, monitoring, and evaluating efforts to improve patient engagement, satisfaction, and perception of care. Functions as a professional manager of resources and environment and a facilitator of the clinical practice of nursing and operations. Provision is made for the development of activities and standards, which assure that plans of care are made for each patient in accordance with the age and development needs of the patient and with the medical plan of care. Department policy and organizational goals and objectives provide the framework for these activities. The CNO is responsible for all aspects of nursing and clinical care. Demonstrates organizational commitment, ethical and professional behavior by serving as a role model for healthy system values to teammates, physicians, and patients. Maintains appropriate confidentiality of privileged information. Participates in activities to promote professional growth and development. SKILLS/QUALIFICATIONS: Excellent verbal and written communication skills Ability to establish and maintain strong physician relationship skills Proven skill in coaching and developing others Ability to analyze and execute decisions in a timely manner Knowledge, understanding and Expertise of: Knowledge and skill in human resources management Knowledge and skill in facilitation of groups to consensus Organizational behavior and development Management systems and processes Negotiation and conflict resolution Nursing practice standards Clinical practice guidelines and best practices Nursing research and scholarly activities Law, regulation, and ethics (FAA, DOT, NTSB, Mental Health, Child Abuse, DHHS, CMS) Consumer health issues Customer service; patient perception of care Health care evaluation and outcome measure Fiscal management and finance Strategic visioning and planning Have the flexibility and ability to respond quickly in a changing environment Ability to function effectively under stressful conditions and demanding situations Ability to work effectively with the teams WORK ENVIRONMENT: Clean, well lit, and comfortable climate Contact with patients/families under wide variety of circumstances Subject to highly stressful situations Moderate noise environment Exposure to infectious and contagious diseases Exposure to radiation hazards Exposure to housekeeping/cleaning agents/chemicals Subject to many interruptions Subject to irregular hours Our Commitment to You: Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including: Compensation Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training Premium pay such as shift, on call, and more based on a teammate's job Incentive pay for select positions Opportunity for annual increases based on performance Benefits and more Paid Time Off programs Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability Flexible Spending Accounts for eligible health care and dependent care expenses Family benefits such as adoption assistance and paid parental leave Defined contribution retirement plans with employer match and other financial wellness programs Educational Assistance Program About Advocate Health Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation’s largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits.