Jobs in Alabama 2026 (Now Hiring) - Smart Auto Apply

Position Summary

Essential Duties and Responsibilities

• Front‑Office Operations — Serves as the first point of contact for all inquiries; answers phone calls, greets visitors, and monitors the Registrar’s Office email account with professionalism and efficiency.
• Customer Service & Issue Resolution — Provides timely, courteous, and accurate assistance to students, faculty, staff, alumni, and external agencies.
• Records Management — Maintains new, active, and inactive student files; ensures accuracy, confidentiality, and compliance in all recordkeeping activities.
• Registration Support — Assists with course registration, add/drop processing, degree/major changes, and demographic updates.
• Transcript & Credential Processing — Processes transcript requests, duplicate diploma orders, and enrollment verification letters.
• Graduation & Degree Audit Support — Assists students with degree applications and supports the Registrar in coordinating graduation-related processes.
• Data Entry & Reporting — Prepares routine statistical reports, verifies data accuracy, and supports institutional reporting needs.
• Compliance & Confidentiality — Upholds FERPA regulations and ensures the secure handling of all student information.
• Administrative Support — Provides scheduling, document preparation, meeting coordination, and other administrative support to the Registrar and Academic Affairs.
• Other duties as assigned in support of the mission and operations of the Office of the Registrar.

Required Qualifications

• Associate degree required; bachelor’s degree preferred.
• 1–3 years of administrative, customer service, or higher education experience.
• Demonstrated proficiency with Microsoft Office Suite (Word, Excel, Outlook) and digital workflow tools such as DocuSign.
• Strong interpersonal, written, and verbal communication skills.
• Exceptional attention to detail, accuracy, and organizational ability.
• Ability to manage multiple tasks, prioritize effectively, and work independently.
• Knowledge of standard office procedures, filing systems, and recordkeeping practices.
• Ability to interpret and follow written and oral instructions.
• Commitment to maintaining confidentiality and exercising sound judgment.

Preferred Qualifications