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OakNorth logo
OakNorthManchester, NH
At OakNorth, we’re on a mission to empower the UK’s most ambitious businesses. Since 2015, we’ve lent over $18 billion across the UK and US, helped create more than 58,000 new homes and 36,000 new jobs, and supported hundreds of thousands of personal savers, all while fuelling the UK economy. The mission of the Associate Director, Operational Risk To proactively safeguard OakNorth’s operational integrity and resilience by partnering with the business to identify, assess, and mitigate operational risks, ensuring robust governance, effective controls, and compliance with regulatory standards. Key Responsibilities: Advisory partnership: Act as a trusted advisor to first line business teams, providing expert guidance on the identification, assessment, and management of operational risks, and supporting the enhancement of control monitoring within business assurance activities. Stakeholder engagement: Build strong relationships with senior management, risk owners andcontrol owners and their teams to promote a proactive and transparent risk culture across the organisation. Risk and Control Self-Assessment (RCSA): Support the planning, execution, and review of RCSAs, ensuring risks are appropriately identified, assessed, and mitigatedwith outputs that are consistent with the bank’s risk framework and regulatory expectations. Embed risk technology platforms: Support the implementation and integration of the Governance, Risk and Compliance (GRC) tool AuditBoard and the incident management tool Incident.io into operational risk management processes. Operational incident management: Oversee the management and analysis of operational events and issues, ensuring timely investigation, root cause analysis, and implementation of remedial actions. Governance and reporting: Prepare and review risk reporting and insights for governance committees, providing clear, concise analysis to inform decision-making and maintain regulatory alignment. Payments risk oversight: Advise on risks and controls related to payments processes and systems, ensuring robust governance, incident management, and regulatory compliance with payment scheme. Third-party risk management: Provide oversight and advice on the identification, assessment, and monitoring of risks associated with third-party and outsourced service providersensuring compliance with PRA and FCA outsourcing and operational resilience requirements. Operational resilience: Contribute to the ongoing development and execution of the bank’s Operational Resilience programme, providing continuous assurance and ensuring alignment with regulatory expectations and internal frameworks. Change Management: Provide independent risk advice and challenge to the Change Impact Review Panel and Change Management Working Group, ensuring operational and regulatory risks are properly considered in decision-making. Support to Director, Operational Risk: Provide high-quality advice, analysis, and project support on key operational risk initiatives and regulatory deliverables as required. Experience & Skills: Operational risk management: Proven experience in operational risk or governance roles within financial services (including People, Payments, Third Party, Operational Resilience and Change Management), ideally in a regulated banking environment. GRC and technology expertise: Strong understanding of Governance, Risk and Compliance (GRC) tools and incident management systems (e.g. AuditBoard, Incident.io or equivalent), with hands-on experience implementing or optimising such platforms. Regulatory knowledge: Strong understanding of UK regulatory requirements and expectations relating to operational risk, including PRA and FCA frameworks, third party risk, operational resilience, and governance standards. Data and analytics: Strong analytical capability (including use of AI tools), with experience developing dashboards and management information that provide actionable insights for senior stakeholders and governance forums. Stakeholder management: Excellent interpersonal and communication skills, with the ability to influence, collaborate, and gain buy-in from diverse stakeholders across business lines and control functions. Continuous improvement mindset: Proactive and solutions-oriented, with the ability to identify opportunities to strengthen processes and adopt new tools or automation to enhance operational efficiency. Professionalism and adaptability: Self-starter who can work independently within a small team, managing competing priorities and maintaining high standards of delivery in a part-time capacity. Benefits & Perks: Equity. We want people to have a stake in the business so that all our interests are aligned. 25 days holiday Personalized benefits – opt-in to what matters to you Subsidised Private Medical Insurance with Bupa Enhanced maternity and paternity leave Wellbeing and social events Support causes that matter to you – Volunteering time off Salary sacrifice schemes (Cycle to work, nursery, gym, electric car scheme)

Posted 30+ days ago

OakNorth logo
OakNorthManchester, NH
At OakNorth, we’re on a mission to empower the UK’s most ambitious businesses. Since 2015, we’ve lent over $18 billion across the UK and US, helped create more than 58,000 new homes and 36,000 new jobs, and supported hundreds of thousands of personal savers — all while fuelling the UK economy. Team Mission 🚀 We have an exciting opportunity to join OakNorth Bank as a Deposit Operations Analyst! This is a full-time, permanent, position in Manchester reporting to our Deposit Operations Manager. We’re looking for an ambitious self-starter and problem solver who is ready to contribute, grow, and build a career with us. Candidates with 1-2 years relevant experience may find this role particularly a good fit, but we welcome candidates from all backgrounds. The mission of a Deposit Operations Analyst is to support the origination and in-life management of OakNorth savings products, whilst providing dedicated customer support. It’s a role where you’ll be given real responsibility, the chance to learn and develop, and the opportunity to shape your career path in a team that values initiative, ownership and customer delight. This is a fantastic opportunity to join a fast-paced, growing bank with a reputation for doing things differently. Responsibilities Support the origination and in-life management of OakNorth savings products Handle a wide range of deposit tasks to support customers with their accounts such as inbound/outbound customer calls, mail processing, email responses, and system tasks Deliver excellent customer service in a fast-paced environment, resolving customer incidents or changes at first point of contact, or, escalating when necessary Proactively develop product knowledge and customer support skills, sharing insights and best practice with colleagues/team Resolve complex customer account management issues, gathering sufficient information to enable colleagues to support through to resolution With time, and after building subject matter expertise of all processing and controls within Deposit Operations and related areas, propose process improvements Contribute to ad-hoc projects and collaborate cross-functionally, ensuring customer feedback is shared effectively across teams Maintain strong process controls to minimise risk for both the customer and the business Leverage AI tools to boost productivity and enhance decision-making in the role Requirements Experience in providing strong customer service via telephone and email (desired but not essential)A passion for delivering a great service experience and ability to go the extra mile for our customers. Strong communication skills, both verbally and in writing, confident in handling phone calls with UK-based customers Positive attitude, approach, and clarity of thought Energetic, friendly and curious with excellent interpersonal skills Problem solving mindset critical Analytical approach to problems Organisation and time management skills essential Willingness to learn and develop new skills Resilience and the ability to work under pressure, and to pressing deadlines / SLAs Previous experience within customer service role - preferred but not essential Open to occasional evening hours when and if required Benefits & Perks: Equity. We want people to have a stake in the business so that all our interests are aligned 25 days holidays Personalised benefits – opt-in to what matters to you Subsidised Private Medical Insurance with Bupa Enhanced maternity and paternity leave Wellbeing and social events Support causes that matter to you through volunteering time off Salary sacrifice schemes (Cycle to work, nursery, gym, electric car scheme)

Posted 5 days ago

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BottomlinePortsmouth, NH
Why Choose Bottomline? Are you ready to transform the way businesses pay and get paid? Bottomline is a global leader in business payments and cash management, with over 35 years of experience and moving more than $16 trillion in payments annually. We're looking for passionate individuals to join our team and help drive impactful results for our customers. If you're dedicated to delighting customers and promoting growth and innovation - we want you on our team! The Role We are looking for a Payment Operations Specialist to innovate and grow with us in Portsmouth, NH/Hybrid or Remote if living in the U.S. on EST/CST Time Zones. The shift for this role will be from 10:30 am – 7:30 pm EST to support Operational tasks. Candidates for this position must be authorized to work in the United States on a Full-Time/Permanent basis for any employer without restriction. Visa Sponsorships or Transfers will not be provided for this position. As a Payment Operations Specialist on the Funding Team your primary responsibilities include processing outbound supplier payments for our B2B payment network. This dynamic person will be responsible for processing domestic and foreign payment exceptions, ensuring check payments are managed and adjusted, handling international payment inquiries, inbox management, and critical daily processing for our bank partners, external Clients, and internal business associates. The Payment Operations Specialist will leverage any and all resources required to effectively and efficiently complete all processing and Client communication on time. How you’ll contribute: Develop a deep understanding of Paymode payment processing, funding methods, Client trends, and business needs Prioritize payment processing and Client delight within every assigned task Collaborate with team members on innovation, process improvements, and problem solving Utilize your sense of urgency during critical processing to ensure payments are delivered on time, every time Analyze and assess Client payments and funding while providing succinct and clear communication internally and externally Perform additional ancillary tasks If you have the attributes, skills, and experience listed below, we want to hear from you! 2+ years of prior experience in Treasury, Cash Management, Operations, or Banking Propensity for team collaboration and positive attitude in the face of urgent, critical tasks Excited to analyze situations, gain diverse skills, enhance work output, and engage in robust problem-solving with teammates. You enjoy multi-tasking, learning multi-disciplinary skills, and thrive on learning new Detail-oriented, organized, and able to make decisions with a sense of urgency based on known deadlines and Client Delight Strong communication (verbal/written) and customer service skills Ability to perform self-guided research using a variety of internal tools, phone, and email Identify, improve, and follow existing policies and procedures while consistently applying them in daily duties Be ready and willing to adapt to positive change in a dynamic, growing environment Proficiency utilizing the Microsoft Office Suite, especially Excel Bachelor’s degree in Accounting, Finance or Economics, etc. preferred (Not Required) We welcome talent at all career stages and are dedicated to understanding and supporting additional needs. We're proud to be an equal opportunity employer, committed to creating an inclusive and open environment for everyone.

Posted today

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BottomlinePortsmouth, NH
Why Choose Bottomline? Are you ready to transform the way businesses pay and get paid? Bottomline is a global leader in business payments and cash management, with over 35 years of experience and moving more than $16 trillion in payments annually. We're looking for passionate individuals to join our team and help drive impactful results for our customers. If you're dedicated to delighting customers and promoting growth and innovation - we want you on our team! The Role We are looking for a Customer Support Specialist to win and grow with us in our Portsmouth, NH office Hybrid (1 day per week).This position requires a schedule of 11:00 am – 8:00 pm EST Monday – Friday. Candidates for this position must be authorized to work in the United States on a Full-Time/Permanent basis for any employer without restriction. Visa Sponsorships or Transfers will not be provided for this position. As a Customer Support Specialist , you will be supporting Bottomline customers with complex issues, questions, and projects. Daily tasks may include, but are not limited to, communication with the customer (via phone, email, web), verifying defects and issues found within the Paymode, working with the team to find alternative solutions and workarounds to issues that are found, being the first point of contact for questions, and other necessary services to ensure a high level of customer satisfaction. How you’ll contribute: - Total accountability for a positive customer experience - Achieves and maintains proficiency with the capabilities of Bottomline's software as a service application as well as corresponding system and software changes - Remaining available to receive calls - at desk and logged in to phone system (handles average 10-20 inbound calls, 15 emails daily) - Documents call transactions, processes and methodologies used to diagnose and resolve the customer's issues within the appropriate CRM tool - Manage and maintain timelines for issue resolution - Has ability to develop and maintain customer relationships - Documents software defects and works with internal departments to escalate or resolve - Assists with identifying root cause of problems; manages and resolves issues in a constantly changing environment - Focus on both customer delight and continuous seeking out of new opportunities to expand customer relationships - Active participation and adherence to Bottomline’s C1 Customer Service program - Outline specific duties this position will be responsible for, keep in mind the level of responsibility in relation to the level of the position If you have the attributes, skills, and experience listed below, we want to hear from you! − Customer service and communication skills including business writing - Software and environment trouble-shooting and diagnostic skills - Solid understanding of basic computer functions and ability to teach/train users - Experience supporting software as a service - Proven ability to communicate effectively via printed material and on the telephone - Strong oral and written communications skills - Excellent organizational, problem solving and communications skills - The ability to work independently and balance multiple priorities - Team player, resourceful, flexible Preferred Skills: - Previous professional customer and/or technical support experience - Previous Salesforce experience preferred (Not Required) Education and Experience: - An Associate's or Bachelor's degree in Communications, Business Administration, or similar course of study is preferred (Not Required) We welcome talent at all career stages and are dedicated to understanding and supporting additional needs. We're proud to be an equal opportunity employer, committed to creating an inclusive and open environment for everyone.

Posted today

B logo
BottomlinePortsmouth, NH
Why Choose Bottomline? Are you ready to transform the way businesses pay and get paid? Bottomline is a global leader in business payments and cash management, with over 35 years of experience and moving more than $16 trillion in payments annually. We're looking for passionate individuals to join our team and help drive impactful results for our customers. If you're dedicated to delighting customers and promoting growth and innovation - we want you on our team! The Role Bottomline is looking for a Database Architect to grow with us either in a Hybrid work environment out of our Portsmouth NH office or fully remote! The architect will have a deep understanding of how to design, implement, and maintain performing, scalable and highly available database solutions within our commercial products. The Database Architect will be an integral part of Bottomline’s organization by working across teams to establish database usage and management norms and by driving improvements to architecture, automation and best practices. This position can be based out of a Remote location within the US, East Coast preferred How you’ll contribute: Catalog, develop, coordinate, communicate and maintain database architectural standards, reference implementation models, best practices, design guidelines and processes across the organization Regularly participate, and when necessary, lead database architecture design sessions at both the lowest levels within an application team as well as high-level construct and integration points Be an active member of the Architecture Steering Committee for the definition of standards, review of architecture/design, perform objective proof of concepts while selecting tools/technologies Review designs with an understanding of the impact and application of regulatory and internal policies (e.g. FFIEC, HIPAA, GDPR, CCPA, PCI-DSS, HIPPA and SLAs) Regularly review ongoing implementations for opportunities for continuous improvement Develop and maintain strong relationships with multiple stakeholders - product lines, cross-functional engineering teams, leadership, to garner support, influence and accelerate transformation towards a modern cloud-native product mindset Actively mentor and provide leadership to DBAs as well as cross functional engineering teams What will make you successful: Proven experience as a Database Architect, Database Administrator, or similar role In-depth knowledge of database management systems (e.g. PostgreSQL, Oracle, SQL Server) and database design principles Familiarity with NoSQL databases (e.g., MongoDB, Cassandra, Redis) and their use cases Extensive technical background in the IT industry with strong technical leadership/architecture background in SaaS software development Strong SRE/DevOps understanding with proven experience with at least one major IaaC solution provider (Terraform, CloudFormation, Azure IaC) Hands-on experience with database performance tuning, optimization, and troubleshooting Expert understanding of security, reliability, scalability, high availability, and concurrency database architectural patterns in solutions – Very important Strong background designing and delivering large-scale distributed systems leveraging modern cloud-native constructs Have good knowledge of data enablement – ingestion, storage, wrangling with the requisite security constructs (encryption, keys, certs, tokens) Have a positive and all in attitude to work collaboratively within and across teams Proven success coaching and influencing company wide Advanced experience in related field and/or a degree in related technologies Excellent written and verbal communication skills What We Offer: Competitive salary and benefits package. Opportunities for professional growth and advancement. A collaborative and innovative work environment. Flexible working arrangements. #LifeAtBottomline #LI-DNI We welcome talent at all career stages and are dedicated to understanding and supporting additional needs. We're proud to be an equal opportunity employer, committed to creating an inclusive and open environment for everyone.

Posted today

B logo
BottomlinePortsmouth, NH
Why Choose Bottomline? Are you ready to transform the way businesses pay and get paid? Bottomline is a global leader in business payments and cash management, with over 35 years of experience and moving more than $16 trillion in payments annually. We're looking for passionate individuals to join our team and help drive impactful results for our customers. If you're dedicated to delighting customers and promoting growth and innovation - we want you on our team! The Role: As a key member of the Paymode Channel Sales Team , As a key member of the Paymode Channel Team, The Channel Sales Executive (CSE) is a full-time position focused on driving new Paymode Sales, through our Bank Partners. Channel Sales Executives are responsible for building and strengthening relationships with Bank Teams and will partner, both internally and externally, throughout the sales cycle: training channel sales teams, analyzing and prospecting within customer portfolios, reviewing pre-sales qualifications, identifying business drivers, and providing solution requirements and technical guidance. The CSE will partner with Bank Sales Officers, Relationship Managers and Solution Engineers. They are accountable for taking ownership of deal and pipeline success, including managing and tracking sales activity within Salesforce. The position requires ongoing learning to ensure industry knowledge of payables trends that our Bank Partners and their clients are experiencing, in addition to a deep understanding of the PMX platform and its capabilities. A successful CSE relies upon credible relationship building and the ability to go deeper into technology than the bank channel sales officer. They become trusted advisors to the Bank Team. How you'll contribute: Build Internal and External Client Relationships: Works leadership and partners to deliver results against revenue and growth targets. Developing and expanding relationships with new clients to earn their trust, overcome objections, and create a sense of urgency. Collaborate through the entire sales process, from discovery through contracting and implementation. Presenting the PMX value statement and competitive differentiators. Serve as a trusted advisor to the client and partners. Command of the role: Operates as the lead point of contact for any matters specific to your customers throughout the sales cycle. Maintains sales operational requirements including documentation in Salesforce and internal communications to senior management and other teams per best practices. Forecasts and tracks key account metrics across entire pipeline. Maintains professional and technical knowledge by reviewing professional publications, establishing personal networks, and participating in professional societies. Solution Design and Definition: Creates and manages target call lists and executes on prospecting KPIs. Utilize marketing tools and create value propositions to generate engagement of new business opportunities. Within each client, understands unique client needs, decision makers, spectrum of influence, and can customize client-specific solutions. System Demonstration: Ability to take part and lead during demonstrations of PMX. Identify data and workflow setups to be incorporated in demonstration to model client requirements. Coordinate with product management and delivery teams to configure demo systems. Process Improvement: Continuously improve internal processes, particularly in the areas of sales support. Bring prospect feedback – technical, product, customer experience – to PMX Direct Leadership. Manage and keep all pipeline reports and Salesforce data with up-to-date opportunity status and call notes. If you have the attributes, skills, and experience listed below, we want to hear from you! Bachelor’s degree preferred or equivalent work experience. 5+ years of Experience selling SaaS solutions to senior executives within large corporate finance such as the CFO, Treasurer, and Controller. Possess a Strong Will to Win and Growth Mindset. Highly effective sales, relationship building, and motivational skills. Strong interpersonal and business development skills, as well as superior product knowledge of PMX. Excellent follow-up skills and a sense of urgency in answering questions, resolving issues/questions, as well as coordinating internal cross-functional teams to appropriately respond to needs. Ability to assess sales strategy strengths and gaps and make suggestions for process improvement. Capability to manage multiple opportunities across various sales stages all advancing towards closure. Highly organized and collaborative with a high ability to work effectively across functional groups. Impeccable verbal, written and presentation communication skills using the MS Office suite (email, documents, presentations), with attention to detail. Excellent critical thinking skills, ability to conduct needs assessment and discovery through high-value questions, listening skills, and collaboration with clients and prospects. Ability to influence creative thinking beyond the boundaries of existing industry practices and client mindsets. Prior experience managing a clean and current Salesforce pipeline. Ability to travel up as role requires. #LI-KK1 We welcome talent at all career stages and are dedicated to understanding and supporting additional needs. We're proud to be an equal opportunity employer, committed to creating an inclusive and open environment for everyone.

Posted today

B logo
BottomlinePortsmouth, NH
Why Choose Bottomline? Are you ready to transform the way businesses pay and get paid? Bottomline is a global leader in business payments and cash management, with over 35 years of experience and moving more than $16 trillion in payments annually. We're looking for passionate individuals to join our team and help drive impactful results for our customers. If you're dedicated to delighting customers and promoting growth and innovation - we want you on our team! The Role We are looking for a dynamic and innovative Inside Sales Representative to join our team in Portsmouth, NH! As a m ember of our Enterprise Vendor Sales team you will work to generate revenue through our vendor enrollment process, while providing potential customers with a positive experience. You should be self-motivated, with the personal discipline and desire to drive sales to closure, possessing the confidence and intelligence to develop overall strategy and position effectively with Vendors to drive increasing sales results. Our Enterprise team is a fast-paced, energetic team of sales professionals dedicated to growing our industry leading Paymode business to business settlement network. How you will contribute: Generate revenue by soliciting participation and enrolling vendors in client payment programs. The sales process involves presenting product information in a concise and understandable manner for an audience that includes varying levels of financial services expertise. Effectively educate customers on the various aspects of the Paymode service. Drive adoption of Network Service Fee Explain the technical aspects of the remittance delivery functionality including ACH and EDI services. Unwavering focus on driving enrollment and long term client commitment to the Paymode Network. Develop new ideas or campaign strategies that deliver value and drive improved results. Ensure customer satisfaction is at the forefront of all enrollment activities. Develop strong relationships with other teams to build collaboration and identify potential opportunities to improve efficiencies and process. Has the ability to function in a team atmosphere, thrive on aggressive goals, and possesses superior organization and time management skills. Maintain a laser focus on improving oneself and finding innovative ways to continually increase revenue If you have the attributes, skills, and experience listed below, we want to hear from you: Able to be successful in a fast-paced sales environment that rewards hard work and self-motivation. At least 4 years’ experience with proven success in tele sales or customer service. Superior verbal and written communication skills required. Strong desire to win. Assertive. Proven organization, problem resolution and creative thinking skills. Experience with Salesforce.com is a plus #LI-KK1 We welcome talent at all career stages and are dedicated to understanding and supporting additional needs. We're proud to be an equal opportunity employer, committed to creating an inclusive and open environment for everyone.

Posted today

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Bar Harbor BanksharesLebanon, NH
Bar Harbor Bank & Trust offers: competitive pay, referral incentives, an employee stock purchase plan, medical/dental/vision/life insurance plans, paid holidays, 401(k) plan, paid time off, a wellness program, continuing education benefits, and more! Bar Harbor Bank & Trust is seeking an experience retail banking professional to join our team as a Branch Sales & Service Lead. The Branch Sales and Service Lead represents the bank with professionalism and courtesy, delivering a customer experience aligned with BHBT's sales and service standards. This role stands out for its ability to provide leadership through influence, stepping in as a leader when management is unavailable. Additionally, BS&SL handles a wide range of transactions and customer service tasks, with a strong focus on deepening customer relationships by identifying and maximizing sales opportunities. If you thrive in a fast-paced, collaborative and engaging environment, consider our current, 40 hours per week opening for a Branch Sales & Service Lead in our Heater Rd, Lebanon, NH branch! In a Branch Sales & Service Lead role, you can expect to: Demonstrates Leadership through influence and by coaching colleagues in the absence of management. May facilitate team meetings and morning huddles. Processes a wide variety of transactions and customer service requests with emphasis on maximizing and deepening customer relationships. Builds and maintains personal banking relationship with consumer and business customers. Responsible for customer outreach activities to customers and prospects Serves as a mentor and role model to new retail hires. Takes ownership of problem resolution, ensuring timely and effective solutions while maintaining a positive customer experience. Takes leadership responsibility for complex branch operational functions such as audit tasks, cash ordering, scheduling. Ensures compliance with branch security, audit and compliance procedures. Effectively handles escalated customer situations and involves appropriate parties as needed. Demonstrated ability to build network and produce sales results by attending external networking & community events Demonstrates a deep understanding of cross-departmental functions with a proven ability to consistently produce a high number of qualified referrals and effectively offer warm hand-off to business partners in all business lines. May discuss, sell, and close consumer loan products. A consistent contributor towards meeting branch goals in deposits, loans, referrals, and other categories. Takes on additional development opportunities and/or assignments that support regional or organization wide business objectives Enthusiastically support the Bank's Guiding Principles and Brand Behaviors. Actively participates in individual rock goal setting; works toward achieving individual, branch and department rocks as established. Comprehend and adhere to federal banking regulations in accordance with Bar Harbor Bank & Trust's policies and procedures. A successful candidate will have the following knowledge, skills, and experience: Minimum of a high school degree or the equivalent Banking, retail and/or customer service experience is required. Thorough knowledge of Bank products and service Understanding of cross-departmental functions Self-motivated with a demonstrated aptitude and desire for customer service and sales achievement Decision-maker with well-developed interpersonal skills A role model of the Brand Behaviors and Guiding Principles Active listening and communication skills, verbal and written; proven ability to adapt tone and techniques to best suit the audience Demonstrated ability to solve problems and acclimate quickly to changing priorities, multi-tasking Team orientation; working collaboratively with teammates to achieve greater results Honesty and integrity AAP/EEO Statement: Bar Harbor Bank & Trust is an Equal Opportunity Employer, Minority/Female/Disability and Protected Veteran. These are the requirements for an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential responsibilities.

Posted 30+ days ago

Monadnock Community Hospital logo
Monadnock Community HospitalPeterborough, NH
Apply today to become part of our skilled team! We're looking for a compassionate and dedicated Licensed Nursing Assistant (LNA) Care Partner to join our team at Monadnock Community Hospital (MCH) in Peterborough, New Hampshire. Join our team and contribute to the Surgical department of our small hospital, where every employee plays a vital role in providing quality healthcare to our community. If you're committed to improving the health and well-being of our community and share our values of compassion, collaboration, honesty, and respect, we'd love to hear from you! Responsibilities: Provide direct patient care under the supervision of a registered nurse. Assist patients with activities of daily living, including bathing, dressing, and feeding. Monitor and record patient vital signs and report any changes to the nursing team. Collaborate with healthcare professionals to ensure a holistic and patient-centered approach to care. Uphold the values of MCH: Compassion, Collaboration, Honesty, and Respect. Other duties as assigned. Qualifications: Valid New Hampshire state licensure as a Licensed Nursing Assistant. Strong communication skills and the ability to work effectively within a team. Empathetic nature and genuine commitment to patient well-being. Previous experience in a healthcare setting preferred but not required. Working Hours: This is a per diem position. Salary: Competitive salary based on experience. About Our Benefits: Amazing people deserve amazing benefits. We strive to employ and retain the most highly qualified individuals by providing equitable wages and benefits, promoting from within, and supporting the continuing education efforts of our staff. You will be valued and rewarded for the work you do here with excellent pay and outstanding benefits. At MCH, you'll find great opportunities for career advancement as well as personal and professional growth. Per diem employees enjoy: Free membership to local gym Positive work environment with a supportive team and opportunities for growth Retirement savings plan Caring for Coworkers Apply Now! or click the Apply button above About Monadnock Community Hospital: Reach new heights at Monadnock Community Hospital. MCH is a critical access hospital in beautiful, historic Peterborough, New Hampshire. For 100 years, we have provided outstanding care to our communities, earning a reputation for excellence that has made us one of New Hampshire's most successful and beloved small hospitals. Join a culture of Compassion, Collaboration, Honesty, and Respect! Our employees are the heart and soul of Monadnock Community Hospital. In every department and at every level, MCH employees go above and beyond to deliver an exceptional patient experience in an atmosphere that is healthy, friendly, respectful, and personally fulfilling. About the Monadnock Region: A great place to live, work, and play. One of the best things about working at Monadnock Community Hospital is that you get to live in a community that offers an amazing quality of life. The state of New Hampshire consistently ranks in the Top Ten of all American states for its overall quality of life. Towns are small and friendly here, crime is low, schools are good, and the air and water are clean. Balance meaningful work with a great life. Here in the Monadnock Region, you can enjoy a standard of living that is hard to match anywhere. Let's start with our mountain for which we are named. Around the 3,165 foot Mount Monadnock with 100-mile views are forests, woods, lakes, and protected rivers providing abundant opportunities for hiking, biking, kayaking, fishing, cross-country skiing - you name it! And if you're into the arts, the region also offers a lively arts scene, with galleries, theatres, and concert venues. New England community spirit Family-friendly Arts and culture All-season outdoor recreation Just 1.5 hours to Boston Are you ready for a great job in a great place? Are you ready for a career the supports your aspirations? Are you ready to work in the best place you've ever lived? Apply Now! or click the Apply button above Our small hospital is committed to diversity, inclusion, and equal opportunity employment. We welcome applications from individuals of all backgrounds and abilities. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, disability status, veteran status, or any other characteristic protected by law.

Posted 30+ days ago

SOLUTIONHEALTH logo
SOLUTIONHEALTHManchester, NH
Come work at the best place to give and receive care! Job Description: About the Job: The Admissions Registrar is responsible for gathering, verifying, and documenting demographic and financial data on patients. The Admissions Registrar would need to work consistently to demonstrate the mission, vision, beliefs, core values and standards of behavior of the organization. What You'll Do: Provides patients with information required by federal mandates, i.e., Patient Rights and Responsibilities, Advance Care Directives, and important messages from Medicare/Campus. Receives and provides shift report at beginning and end of shifts. Obtain consents, assignment of benefits, and releases. Obtains information in reference to religious preference and affiliation. Practices safe transport of patients. Initiates inquiries and ensures receipt of pre-certification and pre-authorization for services. Who You Are: Perform routine or repetitive duties working from detailed instructions and under standard procedures. Endure periods of heavy workload or stress. Work with frequent interruptions and respond appropriately to unexpected situations. Interact with irate customers. Interact with physicians and their staff and participate as a team member with individuals inside and outside the department. Proceed independently following standard practices and procedures, referring questions or problems to supervisor. Qualifications: Education: High School Diploma or equivalent required. Courses in typing and computer skills; medical terminology preferred. Experience: Customer service relations and office experience preferred. Why you will love us Health, dental, prescription, and vision coverage for full-time & part-time employees Short-term disability, long-term disability, and life insurance coverage Competitive pay and earned time accrual plan Tuition Reimbursement and career advancement opportunities 403(b) Retirement Savings Plan Supplemental benefits, including access to the Welliot Health Center And more! Work Shift: 32 hours per week, Tuesday, Wednesday, Thursday and every other weekend 11:00 AM - 7:30 PM SolutionHealth is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, disability status, veteran status, or any other characteristic protected by law.

Posted 2 weeks ago

Concord Hospital, Inc logo
Concord Hospital, IncLaconia, NH
Summary The Advanced Practitioner provides acute and chronic care services to patients in the inpatient setting; including initial encounters and dispositions, daily patient rounding, consultations, preventive care and patient education. Patient care is provided under the supervision of the supervising physician. We are looking for weekend coverage only (day and/or nights) Education Completion of an Advanced Practice Nursing Program. Certification, Registration & Licensure Licensure required: Current license to practice in state of New Hampshire Current DEA License Certified by the American Academy of Nurse Practitioners, or American Nurses Credentialing Center Current ACLS certification Experience Critical Care/Inpatient experience required Responsibilities Obtains patient health history, performs physical examination, develops a relevant differential diagnosis, and documents encounters appropriately. Orders, interprets, and follows up on diagnostic tests. Diagnoses acute and chronic medical problems within the scope of practice, or formulates a comprehensive differential diagnosis and takes the necessary steps to obtain a diagnosis, including appropriate specialty consultations. Prescribes and manages medications within the practice standards. Provides individualized patient education related to preventive care according to guidelines and relative to the care of the hospitalized patient. The Advanced Practitioner documents in the medical record according to the department standards. Provides effective communication with the multidisciplinary members of the patients care team, including consultants and specialists. Performs medication reconciliation upon admission and discharge to ensure medication safety, eliminate interactions, and avoid omissions upon discharge. Concord Hospital is an Equal Employment Opportunity employer. It is our policy to provide equal opportunity to all employees and applicants and to prohibit any discrimination because of race, color, religion, sex, sexual orientation, gender, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. Know Your Rights: Workplace Discrimination is Illegal Applicants to and employees of this company are protected under federal law from discrimination on several bases. Follow the link above to find out more. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, you may contact Human Resources at 603-230-7269. Physical and Work Requirements The physical demands and characteristics of the work environment described here are representative of those that will be encountered by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The Dictionary of Occupational Titles Material Handling Classification is LIGHT. The employee must regularly lift, carry or push/pull less than 10 pounds, frequently lift, carry or push/pull up to 10 pounds, and occasionally lift, carry or push/pull up to 20 pounds. The employee is frequently required to bend, do fine motor, hear, reach, sit, speak, and walk. The employee is occasionally required to do repetitive motion, squat, and stand. Specific vision abilities required by this job include color vision, depth perception, far vision, near vision, and peripheral vision. The employee is frequently exposed to bloodborne pathogens, bodily fluids. The employee is occasionally exposed to airborne pathogens, chemotherapeutic agents, toxic or caustic chemicals. The noise level in the work environment is usually moderate.

Posted 30+ days ago

Global Partners LP logo
Global Partners LPChesterfield, NH
Job Summary: Our Guest Service Associate will be responsible for driving top notch guest experience while facilitating the completion of all store-level tasks. At Global Partners, business starts with people. Since 1933, we've believed in taking care of our customers, our guests, our communities, and each other-and that belief continues to guide us. The Global Spirit is how we work to fuel that long term commitment to success. As a Fortune 500 company with 90+ years of experience, we're proud to fuel communities-responsibly and sustainably. We show up every day with grit, passion, and purpose-anticipating needs, building lasting relationships, and creating shared value. Job Description: Greet guests and provide an enjoyable shopping experience for everyone. Adhere to the execution of established safety, security, quality and store operations policies, procedures, and practices. Operate the point of sale pursuant to corporate standards; maintain proper cash, lottery, tobacco levels. Complete all store housekeeping functions (cleaning, dusting, sweeping, mopping, emptying trash, etc.). Replenish products and supplies ensuring in-stock conditions at all times. Communicate with store management regarding guest requests and vendor-related concerns. Check in external and internal vendors per established guidelines. Conducts gas tank inventory and merchandising projects assigned by management. Complete other tasks as assigned by management. Additional Job Description: Must be available to work flexible hours that may include day, nights, weekends, and or holidays. Ability to perform basic computer functions. Must have reliable transportation. Ability to work in intermittent temperatures, i.e., outside, cooler, etc., Ability to climb ladders & stairs, reach, bend, twist, stoop, kneel, crouch and lift/carry up to 25 lbs. Ability to freely access all areas of the store including selling floor, stock area, and register area. Perform duties of the job in a timely manner. You have the ability to count, read and write accurately to complete required paperwork. Support GSA new hire employee's onboarding and training N/A Pay Range: $16.05 - $19.26 The pay range for this position is outlined above. The final amount offered at the start of employment is determined based on factors including, but not limited to, experience level, knowledge, skills, abilities and geographic location, and the Company reserves the right to modify base salary at any time, including for reasons related to individual performance, Company or individual department/team performance and market factors. Our Commitments to You Coins! We offer competitive salaries and opportunities for growth. We have an amazing Talent Development Team who create trainings for growth and job development. Health & Wellness- Medical, Dental, Visions and Life Insurance. Along with additional wellness support. The Road Ahead- We offer 401k and a match component! Professional Development- We provide tuition reimbursement; this benefit is offered after 6 months of service. What to Expect From the Hiring Process (old GPS of the Interview Process) We value passion and potential. Please apply if you're qualified and interested-we'd love to hear from you. A member of our Talent Acquisition team will review your application and may connect you with the hiring manager if your experience is a strong match. Interviews are conducted virtually and in person, depending on the role. We'll provide more details about next steps if selected to move forward. Global Partners LP is an equal opportunity employer. We foster a company culture where ideas from all people help us grow, move and thrive. We embrace the diversity of all applicants and do not discriminate against race, color, religion, sex, age, national origin, sexual orientation, gender identity, disability, protected veteran status or any other basis prohibited by federal, state or local law. If you have a disability and need an accommodation to apply, please contact our recruiting department at 781-747-9675 or 781-7GP-WORK. Disclaimer: At Global Partners, we don't use lie detector tests for any employment decisions. We follow all the rules and regulations, so we need to let you know: In Massachusetts, it's illegal to require or administer a lie detector test as a condition of employment of continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Posted 1 week ago

Nordson Corporation logo
Nordson CorporationSalem, NH
Nordson Medical, a global leader in Interventional Solutions, Fluid Components, and Surgical Solutions, is seeking an experienced and highly motivated individual to join our team. We are committed to creating a diverse and inclusive workplace, and we are looking for candidates who share that same commitment. Summary of the role As a member of our team, you will have the opportunity to work in a dynamic and collaborative environment, where your ideas and contributions will be valued and respected. Job Summary The Associate, Customer Service will assist customers with request for quotes (RFQs), general inquiries, and purchase order (PO) processing. The role will involve cross-site responsibilities, including but not limited to working with cross site teams to get timely solutions and ensure an understanding of customer demand where applicable. They will be single point of contact for a given subset of customers as well as the single point of contact for the internal teams where related to this subset of customers. Essential Job Duties and Responsibilities Dedicated, single point of contact between both Nordson Medical manufacturing facilities and a subset of customer accounts, both internally and externally Responsible for communicating all customer concerns and goals to the rest of the Contract Manufacturing departments Complete ownership of customer contact from PO entry to shipping communications Respond to customer requests, and inquiries within 1-2 business days Delegate technical issues to the appropriate individuals/functions. If the Customer Service Associate cannot answer a technical question, they are responsible for ensuring the customer is connected with the appropriate person to meet their needs Close collaboration with Operations, Quality and regional account managers (RAMs) to ensure customers are supported effectively Known in the organization to be "the customer inside" and based on customer tier, respond to inquiries at the expected timeline to ensure accurate, timely communications Understand the key internal stakeholders at the Nordson Medical facilities and have the right training and tools to view all necessary information for timely responses Identify new component opportunities by understanding interventional technologies via collateral Understanding of when and where any particular part is connected to a Top Customer Account as the "end customer" and accommodates accordingly with response times, internal communications, etc. (Looping in Customer Experience Account Manager and Strategic Account Manager (SAM) where necessary. Responsible for obtaining and understanding customer forecasting as applicable Performs other duties and responsibilities as assigned Education and Experience Requirements Bachelor's degree in a related field preferred 3+ years' industry related experience in lieu of education 1+ years' experience in customer service preferred Skills and Abilities Collaborative team member and strong communication (written, verbal) skills Strong Attention to Detail Working Conditions and Physical Demands Office Environment. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. #LI-LS1 Interested? If you are interested in being a part of a team and creating an inclusive and diverse workplace, please apply online with your CV. About Nordson Medical At Nordson MEDICAL, you don't have to be a doctor to help save lives. We are the global expert in the design, development, and manufacturing of complex medical devices and component technologies. By joining our team today, you will help us bring innovative ideas to life. Nordson MEDICAL is a global team that works to create components for life-saving medical devices. We offer a supportive culture in a growing and dynamic work environment. Whether you're just beginning your career or you're a seasoned professional, there's a place for you to belong at Nordson MEDICAL. We offer hourly and salary positions in production, maintenance, customer service, quality, engineering, and more. We actively invest in our teams to help you build your skillsets and advance your career.

Posted 4 days ago

Merck KGaA logo
Merck KGaAJaffrey, NH

$85,700 - $128,500 / year

Work Your Magic with us! Start your next chapter and join MilliporeSigma. Ready to explore, break barriers, and discover more? We know you've got big plans - so do we! Our colleagues across the globe love innovating with science and technology to enrich people's lives with our solutions in Healthcare, Life Science, and Electronics. Together, we dream big and are passionate about caring for our rich mix of people, customers, patients, and planet. That's why we are always looking for curious minds that see themselves imagining the unimaginable with us. This role does not offer sponsorship for work authorization. External applicants must be eligible to work in the US. Your Role Reporting directly to the Maintenance Manager, the primary function of this position is to supervise the performance of every employee on assigned shift to achieve team and company objectives. Promote, support, and enforce the elements of ISO 9001 and ISO 14001 as they apply to the maintenance department Willing to assist with any maintenance challenges and be willing to assist and learn from others in their areas of expertise Creates work schedules for all employees on assigned shift Conduct daily shift start-up meetings (Toolbox Meetings) discussing safety issues and the expected workload Maintain strict adherence to company and safety policies/procedures Supervises safety and environmental programs to meet regulatory and Kaiser Requirements Extremely safety-oriented and participate in safety meetings and dialogues, performs Job Hazard Analysis, and performs Incident Investigations as needed to maintain the safest work environment possible Takes ownership of safety processes; performs maintenance safety program audits (Lockout/Tag out, Confined Space, Fall Protection, PPE, mobile equipment, etc.) Inform the Manager of all employee or production issues as they arise while directly supervising maintenance department employees, including mechanics and Automation and Robotics Technicians. D Shift: 6am- 6pm Friday- Sunday 36hrs Who You Are Minimum Qualifications High School Diploma or GED 3+ years journey-level experience as a maintenance technician maintaining and repairing industrial machinery; manufacturing equipment maintenance Preferred Qualifications Bachelor of Science Degree in Engineering or any Life Science discipline Experience in ISO 9001 and ISO 14001 environments 3+ years' experience using Microsoft office suite (Word, Excel, PowerPoint, Teams & Outlook) Experience in Lean Manufacturing, 6 Sigma concepts and OSHA knowledge Experience is a supervisor position Good communication skills both verbal and written Pay Range for this position: $85,7000.00 -$128,500.00 annually The offer range represents the anticipated low and high end of the base pay compensation for this position. The actual compensation offered will be determined by factors such as location, level of experience, education, skills, and other job-related factors. Position may be eligible for sales or performance-based bonuses. Benefits offered by the Company include health insurance, paid time off (PTO), retirement contributions, and other perquisites. For more information click here. What we offer: We are curious minds that come from a broad range of backgrounds, perspectives, and life experiences. We believe that this variety drives excellence and innovation, strengthening our ability to lead in science and technology. We are committed to creating access and opportunities for all to develop and grow at your own pace. Join us in building a culture of inclusion and belonging that impacts millions and empowers everyone to work their magic and champion human progress! Apply now and become a part of a team that is dedicated to Sparking Discovery and Elevating Humanity!

Posted 4 days ago

Merck KGaA logo
Merck KGaAJaffrey, NH

$36 - $55 / hour

Work Your Magic with us! Start your next chapter and join MilliporeSigma. Ready to explore, break barriers, and discover more? We know you've got big plans - so do we! Our colleagues across the globe love innovating with science and technology to enrich people's lives with our solutions in Healthcare, Life Science, and Electronics. Together, we dream big and are passionate about caring for our rich mix of people, customers, patients, and planet. That's why we are always looking for curious minds that see themselves imagining the unimaginable with us. This role does not offer sponsorship for work authorization. External applicants must be eligible to work in the US. Your Role The Master Maintenance Technician is a senior level position within the Manufacturing Maintenance team. The Manufacturing Maintenance team is responsible for the maintenance of a wide range of equipment used in the manufacturing process, including manual and some basic automated machinery. Maintenance activity may require manual intervention, inspection, and hands-on repairs by maintenance technicians. Manufacturing maintenance technicians require a variety of skills to handle different types of equipment, including mechanical, electrical, and hydraulic systems. Duties Include: Perform advanced level preventive and breakdown maintenance of complex production equipment - mechanically, pneumatically, and electrically. Senior-level activities on a wide range of equipment, from strictly manual processes to basic automated machinery. Intervention into processes for inspection and hands-on activities to ensure proper safe state and quality product built post-repair. Diagnose complex equipment malfunctions and conduct needed repairs. Support operational schedules by minimizing equipment downtime through cross-functional collaboration with operations, quality, and engineering; independently evaluate and optimize preventative maintenance activities, accurately document all maintenance work, maintain a clean and orderly workspace, and actively participate in sustainability efforts. Support equipment installation and validation while proactively identifying and communicating safety, quality, and productivity concerns across functions and shifts; comply with all EHS guidelines to maintain a safe work environment, and contribute to continuous improvement projects as assigned. Physical Attributes Physical flexibility to interact with and troubleshoot machinery and equipment. Exposure to chemical reagents. Use hand and power tools. Sit, stand, and walk for extended periods of time. Frequent lifting/carrying of 26 - 50 lbs. Bend, squat, stoop, and kneel. Pinch, grasp, and manipulate objects consistently and regularly. Fine motor skills are required. Who You Are Minimum Qualifications High School Diploma or GED. 5+ years of manufacturing equipment maintenance or related experience within an ISO certified or cGMP manufacturing environment. Preferred Qualifications 7+ years of manufacturing equipment maintenance or related experience within an ISO certified or cGMP manufacturing environment. Associate's degree in any Life Science discipline Advanced electro-mechanical knowledge along with experience applying this knowledge to process/equipment design and troubleshooting. Experience and ability to become a Qualified Electrical Worker (QEW). Ability to read and understand mechanical and electrical drawings and P&IDs. Understand safe work practices and has experience in lockout, tag out, and electrical safety per OSHA standards. Proficient in Microsoft products and CAD for creating and editing drawings/schematics, with Lean/Six Sigma and robotics experience (including teaching/touching up points); possesses strong verbal and written communication skills, certified trainer or equivalent credentials, the ability to pass a mechanical aptitude test, use precision measurement tools, work independently with minimal guidance, and collaborate cross-functionally on process and equipment improvements. Pay Range for this position: $36.00-$55.00 per hour The offer range represents the anticipated low and high end of the base pay compensation for this position. The actual compensation offered will be determined by factors such as location, level of experience, education, skills, and other job-related factors. Position may be eligible for sales or performance-based bonuses. Benefits offered by the Company include health insurance, paid time off (PTO), retirement contributions, and other perquisites. For more information click here. What we offer: We are curious minds that come from a broad range of backgrounds, perspectives, and life experiences. We believe that this variety drives excellence and innovation, strengthening our ability to lead in science and technology. We are committed to creating access and opportunities for all to develop and grow at your own pace. Join us in building a culture of inclusion and belonging that impacts millions and empowers everyone to work their magic and champion human progress! Apply now and become a part of a team that is dedicated to Sparking Discovery and Elevating Humanity!

Posted 3 days ago

Concord Hospital, Inc logo
Concord Hospital, IncWarner, NH
Summary Join our fast-paced team as a Clinical Practice Nurse 1 in our dynamic family medicine healthcare setting, where we provide comprehensive services for patients of all ages. As part of our team, you'll work closely with our experienced providers, delivering top-tier patient care encompassing assessment, treatment, and care planning. Utilizing your expertise in growth and development principles, you'll tailor care to meet each patient's specific needs across their lifespan. Collaborating with our interdisciplinary team, including Hospitalist Program, nursing homes, behavioral health specialists, and home care programs, you'll ensure holistic patient care delivery. If you thrive in a fast-paced environment, are passionate about making a difference in patients' lives, and excel in collaborative settings, we welcome you to apply today and be a part of our dedicated team! Education Minimum requirements: Associate Degree or Diploma in Nursing from an accredited School of Nursing. Certification, Registration & Licensure Experience Demonstrated ability to effectively and positively interact with a multi-disciplinary staff, patients, and others. Concord Hospital is an Equal Employment Opportunity employer. It is our policy to provide equal opportunity to all employees and applicants and to prohibit any discrimination because of race, color, religion, sex, sexual orientation, gender, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. Know Your Rights: Workplace Discrimination is Illegal Applicants to and employees of this company are protected under federal law from discrimination on several bases. Follow the link above to find out more. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, you may contact Human Resources at 603-230-7269. Physical and Work Requirements The physical demands and characteristics of the work environment described here are representative of those that will be encountered by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The Dictionary of Occupational Titles Material Handling Classification is LIGHT. The employee must regularly lift, carry or push/pull less than 10 pounds, frequently lift, carry or push/pull up to 10 pounds, and occasionally lift, carry or push/pull up to 20 pounds. While performing the duties of this Job, the employee is regularly required to do repetitive motion, hear, and speak. The employee is frequently required to bend, do fine motor, reach, sit, stand, and walk. The employee is occasionally required to climb, kneel, smell, and squat. Specific vision abilities required by this job include color vision, depth perception, far vision, near vision, and peripheral vision. The employee is frequently exposed to bloodborne pathogens, bodily fluids. The employee is occasionally exposed to airborne pathogens, electrical hazards - shock, toxic or caustic chemicals. The noise level in the work environment is usually quiet.

Posted 1 week ago

Watts Water Technologies, Inc. logo
Watts Water Technologies, Inc.Franklin, NH
We're Watts. Together, we're reimagining the future of water. We feel proud every day about what we do. We're all part of the same crucial mission, no matter what function we support -- it's to provide safe, clean water for the world, and to protect our planet's most valuable resource. What we do: For 150 years, Watts has built best-in-class products that are trusted by customers in residential and commercial settings across the world. We are at the forefront of innovation, working with cutting-edge technology to provide smart and connected, sustainable water solutions for the future. Watts is a leading brand with a quality reputation - and we have a dynamic future ahead. Primary Job Duties and Responsibilities Support operations by identifying and assisting with the execution of process improvements as well as the analysis of quality problems to drive root cause and corrective action to prevent future occurrence of issues. Perform failure analysis of customer complaints and returns. Drive root cause and corrective action to prevent future occurrence concerns. Support Quality Engineering on the revision and preparation of internal and external Product Part Approval Process (PPAP) and First Article Inspection (FAI). Perform product and process audits, assist operations to resolve corrective actions and update controlled documents. Participate on the Material Review Board daily activities to ensure to collect scrap data to address actions to reduce scrap costs. Prepare reports and communicate supplier, in-process, and customer quality data and metrics. Provide support to quality engineering on developing and maintaining needed Quality Acceptance Criteria Standards and facilitate training to the operations team. Coordinate controlled document updates to ensure proper release and training of revised documentation and procedures. Assist Quality Engineer with set-up, and perform destructive and non-destructive tests on materials, parts, or products to measure performance, life, and/or material characteristics. Record keeping per operational needs and charting, analyzing, and communicating trends using Excel. Working and communicating with cross-functional teams such as Engineering, Planning, Operations, and other manufacturing functions. Assume responsibility for other projects and duties as assigned by Quality Manager or Company management. Travel Requirements: up to 10% Required Qualifications 4+ years of related Quality experience Demonstrated ability to read blueprints and use measuring tools Excellent written and oral communication skills Experience using MS Office and MRP software Understanding of and adherence to applicable laws, codes, policies, regulations, and safety practices and procedures, as applicable. Must successfully establish employment eligibility and satisfactorily complete background checks and required pre-employment testing as a condition of employment. Preferred Qualifications High school diploma/GED General Applicable Company Competencies Commitment to Watts' values of integrity, accountability, continuous improvement and innovation, and transparency. Punctuality and dependability. Ability to be flexible and adapt to changing work priorities and stressful conditions. Adherence to all personnel policies, procedures, and standards of process as implemented by Watts. Maintain productive and collaborative relationships with other Watts employees. Adherence to Watts' seven cultural beliefs: Growth Mindset, Customer-Focused Innovation, Constant Communication, Clear Goals, Collaborate Globally, Be Inclusive, and Take Action. Working Conditions: While performing the job duties, you will be working on-site in a manufacturing facility. You will be required to work at the Company's Franklin location in Franklin, NH. Your scheduled work hours will be communicated to you by your manager. Physical Requirements: Specific physical abilities required for this position include, but are not limited to: Ability to remain seated at a desk or workstation for extended periods. Ability to perform repetitive tasks like typing on a keyboard or using a mouse for extended periods. Ability to physically move around the office, organize or transport files, packages, or other office-related materials. Ability to read documents, use a computer, and perform data entry tasks. Ability to communicate clearly with management and coworkers, particularly in meetings or phone calls. Ability to operate standard office equipment such as computers, printers, phones, and copiers. Ability to occasionally lift and carry light objects, such as office supplies, documents, or small equipment. Ability to stand for long periods of time. Ability to lift and carry up to 25 pounds. Ability to push and pull up to 25 pounds. Ability to physically move around manufacturing floor. Ability to wear personal protective equipment, which may include, but is not limited to, safety shoes, hearing protection, and safety glasses. Watts in it for you: Please note that the following benefits apply only to permanent roles and do not apply to internship roles. Competitive compensation based on your skills, qualifications and experience Comprehensive medical and dental coverage, retirement benefits Family building benefits, including paid maternity/paternity leave 10 paid holidays and Paid Time Off Continued professional development opportunities and educational reimbursement Additional perks such as fitness reimbursements and employee discount programs Learn more about our benefit offerings here: https://tapintowattsbenefits.com/ How we work: At Watts, our culture is team-oriented and supportive. Employees here genuinely care about the quality of their work, and about each other. Our people are the heart of who we are and contribute to our longevity and continued success. And this is a place where you can have a big career. No matter your role, there are opportunities for learning and development, and your daily contributions make a meaningful impact on the lives of people who use our products and on the future of water. Watts is committed to equal employment opportunity. We follow a policy of administering all employment decisions and personnel actions without regard to race, color, religion, creed, sex, pregnancy, national origin, sexual orientation, age, physical or mental disability, genetic disposition or carrier status, marital status, military or veteran status, minorities, or any other category protected under applicable federal, state, or local law. Consistent with the obligations of state and federal law, Watts will make reasonable accommodations for qualified individuals with disabilities. Any employee who needs a reasonable accommodation should contact Human Resources.

Posted 30+ days ago

Concord Hospital, Inc logo
Concord Hospital, IncConcord, NH
Summary Reporting to the Clinical Leader or Clinical Manager, and under the direction and supervision of the providers, assists in the examination and treatment of patients and has basic skills in treatments and procedures. In addition, may be involved in other areas of medical office support including clerical, environmental and organizational. Education Graduate of an accredited Medical Assistant program preferred. Successful completion of a Licensed Nursing Assistant program; or Military medical training with commensurate experience. Certification, Registration & Licensure Current American Heart Association Basic Life Support for Healthcare Providers certification or Red Cross CPR/AED for Professional Rescuers and Health Care Providers. Medical Assistants hired on or after October 1, 2018 must obtain certification or registration within the first three years of employment. EMT certification is accepted as required certification until MA is obtained. Experience With completion of an accredited Medical Assistant program, no experience is required. Licensed Nursing Assistant must have a minimum of one year of healthcare experience. Trained Military Medic must have the equivalent of one year related experience. Responsibilities Follows guidelines and prescribed format for answering the phone and identifies patient's health problem or concern and directs calls per practice guidelines. Interviews patients and measures vital signs. Updates patient's medications and allergy lists. Records information in the EMR. Prepares treatment rooms for examination of patients, including stocking and cleaning. Assists provider by preparing patients for physical examinations and by assisting with procedures. Demonstrates clinical skill in practice. Schedules patient appointments and orders referral per practice specific guidelines. Inventories and orders medical supplies and materials for assigned area of responsibility, removes outdated materials and ensures proper labeling. Uses software (Centricity, GroupWise, Portal) following established protocols for documentation, responding to requests, and initiating appropriate tests and orders. Greets patients and escorts them to exam room. Cleans and prepares instruments for sterilization. Performs job specific requirements and other duties as assigned. Performs other duties as assigned. Concord Hospital is an Equal Employment Opportunity employer. It is our policy to provide equal opportunity to all employees and applicants and to prohibit any discrimination because of race, color, religion, sex, sexual orientation, gender, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. Know Your Rights: Workplace Discrimination is Illegal Applicants to and employees of this company are protected under federal law from discrimination on several bases. Follow the link above to find out more. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, you may contact Human Resources at 603-230-7269. Physical and Work Requirements The physical demands and characteristics of the work environment described here are representative of those that will be encountered by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The Dictionary of Occupational Titles Material Handling Classification is LIGHT. The employee must regularly lift, carry or push/pull less than 10 pounds, frequently lift, carry or push/pull up to 10 pounds, and occasionally lift, carry or push/pull up to 20 pounds. While performing the duties of this job, the employee is regularly required to hear, and speak. The employee is frequently required to do fine motor, do repetitive motion, and walk. The employee is occasionally required to bend, climb, kneel, reach, sit, smell, squat, and stand. Specific vision abilities required by this job include color vision, depth perception, far vision, near vision, and peripheral vision. The employee is frequently exposed to bloodborne pathogens, and bodily fluids. The employee is occasionally exposed to airborne pathogens, electrical hazards - shock, and toxic or caustic chemicals. The noise level in the work environment is usually moderate.

Posted 30+ days ago

Lactalis American Group logo
Lactalis American GroupBedford, NH
Apply Job Type Full-time Description Ready for more than just a job? Build a career with purpose. At Lactalis in the USA, we're committed to providing meaningful opportunities for our people to learn, grow, and thrive-whether you're just starting your journey with us or looking to take the next step in your career. From day one, we offer the tools and support to help you succeed. As the world leader in dairy, Lactalis is a family-owned company with over 85,000 pragmatic and ambitious professionals across the globe. Each day, we're proud to produce award-winning dairy products that bring people together. In the US, we proudly offer an unrivaled house of beloved brands, including Galbani Italian cheeses and ricotta, Président specialty cheeses and butters, Kraft natural and grated cheeses, Breakstone's cottage cheese, Cracker Barrel, Black Diamond cheddar, and Parmalat milk. Our yogurt portfolio includes siggi's, Stonyfield Organic, Brown Cow, Oui, Yoplait, Go-Gurt, :ratio, Green Mountain Creamery, and Mountain High, along with a growing family of ethnic favorites like Karoun, Gopi, and Arz. At Lactalis, we live by our core values-Ambition, Engagement, and Simplicity. We foster a workplace where innovation thrives, diverse perspectives are celebrated, and everyone's unique background and ideas are valued. Even if you don't meet every qualification, we encourage you to apply. We want to hear about your PASSION, your STORY, and how your EXPERTISE can help us shape the future of dairy. From your PASSION to ours Lactalis USA, part of the Lactalis family of companies, is currently hiring a Senior Manager, Strategic Sourcing based in Bedford, NH, Chicago, IL, Buffalo, NY, or Minneapolis, MN. The Senior Manager, Strategic Sourcing is a key member of the Purchasing Team North America (NA), responsible for developing and implementing short- and medium-term purchasing strategies, purchasing policies, practices, and systems. The incumbent will have a strong collaborative working relationship with the Company's global procurement team, local (Canadian and US) internal stakeholders throughout the organization. The Senior Manager, Strategic Sourcing will also lead a team to ensure that the overall goals of the organization are being met, including total cost and supply objectives. Requirements From your EXPERTISE to ours Key responsibilities for this position include: Supporting global strategy & negotiation initiatives led by the global procurement team by providing information such as pricing specifications and vendor listings, market intelligence and negotiating at local level for finalization. Then implement set strategies and initiatives at a North American level. Develop and lead local short- and medium-term sourcing strategies by using in-depth knowledge and analysis of key cost drivers. Develop, maintain, and implement with the support of the global team a sustainable category purchasing strategy at zone level. Accountable for the management of all contracts for the Category at the zone level, including qualify vendors, tender, negotiate, and implement all contracts. Lead cost and supply risks for key material supplies within category by maintaining up to date knowledge of market changes to alert on the risk, contracting in advance of the concern or contracting low and long if it is a price risk, and finding and qualifying alternate vendors or alternate materials. Ensure that purchased materials, suppliers and services are following the company's requirements. Evaluate and ensure that all plants are following proper purchasing procedures and communicate changes in purchasing policies and procedures as required. Identify and execute negotiation cost savings initiatives on category managed by incumbent, and on escalated contracts from team with senior leadership at Supplier end. For the categories the incumbent directly managers, identify and execute value analysis and vendor transfer savings opportunities as a cross-functional effort to deliver cost reduction targets and optimize other performance measures such as on-time delivery & lead time on purchased goods and services, without jeopardizing quality, flexibility, and supply continuity. Participate as an active cross-functional team member by providing insight to the leadership within Supply Chain, Operations, Finance, Quality, R&D, Sales and Marketing and other key functional areas of the business for effective project execution such as new launches, line extensions, and process optimization. The scope includes sourcing, pricing, as well as sharing process improvements ideas provided by the vendors. Responsible for hiring and leading a high performing team of purchasing professionals. Lead and manage direct reports by establishing goals and priorities, and providing work direction, reviewing performance, providing work support with suppliers, and providing feedback, and in conjunction with the Director, determining training and development needs. Manage the team located in all the zone countries. Full owner ship of Category Budget with input on the Budget Assumptions from the Senior director Procurement and the global Strategic procurement team Develop supplier relationships to optimize supplier quality and performance, including continuous improvement, innovation, and reduction in total cost of ownership to add value to North America region. Manage supplier quality and supplier non-conformance concerns. Perform administrative duties such as tracking cost savings initiatives and providing monthly status reports, reviewing and approving pricelists for upload to SAP, validating PPV and LPS data. Responsible for the category standards input by reviewing weighted average cost and/or the new contract pricing and the application of the approved assumptions, as well as providing insight on the market for latest estimate & monthly budget forecast reports. Participate as an active member of the Strategic Sourcing team by sharing purchasing strategies, supporting teamwork, and participating in joint learning and development initiative. Presenting to executive members of the various divisions at the zone level. Support and manage company acquisitions with the support of the global procurement team. Could be assigned to special projects by the Senior director, Corporate Procurement. Work Conditions Travel is required up to 25% monthly. Extended hours may be necessary depending on the project needs. To fulfill these responsibilities, tools such as a computer, phone or, and / or allowance(s) may be provided. Reasonable accommodations may be made to enable individuals with disabilities to perform these essential duties and responsibilities. This position requires physical presence in the office, in accordance with the guidelines of the Hybrid Work Policy. Demonstrate commitment to a safe working environment that promotes the health and well-being of all employees and that will further contribute to the Company's overall performance and success. From your STORY to ours Qualified applicants will contribute the following: Education Bachelor's degree in Business, Supply Chain, Procurement, or another appropriate discipline is required. Experience Minimum of Ten (10) years working experience, with five (5) to seven (7) years' experience in a Procurement function, preferably at a food company Management experience is an asset Certifications and specific knowledge Experience in negotiating complex multi-year agreements through RFP/ RFQ bidding processes Competencies High level of initiative, and strong interpersonal skills. Good leadership and ability to interact with a wide variety of management levels and business situations Strong planning, project management, leadership skills and execution skills Rigorous data driven/analytical capability Strong negotiation skill Able to positively influence others Ability to lead and motivate staff Strong presentation skills and ability to present to groups of various size and levels of leadership Foundational knowledge of contract law and legal terms & conditions Foundational knowledge of financial statements i.e. the impact of the role on the business Strong problem solving and analytical skills Proficient with Microsoft Office including advanced proficiency MS Excel and MS PowerPoint At Lactalis, we offer a comprehensive Total Rewards Program with a variety of affordable benefits and coverage options. We support insurance costs significantly, contribute generously to retirement plans, and offer Paid Time Off from day one. We are committed to your professional growth, providing training and development opportunities, including Education Reimbursement. Join us and grow your career. Lactalis is an equal employment opportunity employer. We will not discriminate against applicants with regard to any legally-recognized basis including, but not limited to: veteran status, race, color, religion, sex, national origin, age, marital status, sexual orientation, and physical or mental disabilities. Salary Description $92,000 - $125,000

Posted 30+ days ago

Concord Hospital, Inc logo
Concord Hospital, IncLaconia, NH
Job Details Concord Hospital Laconia is seeking an Advanced Provider to join the Pulmonary/Critical Care team to provide overnight ICU support. This role involves managing critically ill patients during night shifts, including ICU admissions, procedures, and emergencies. Support is provided by the on-call critical care attending, in-house hospital medicine attendings, and ED staff. Responsibilities: Admissions, procedures, and longitudinal care of ICU patients Management of floor emergencies and assistance with high-acuity ED patients Collaboration with multidisciplinary teams for patient care Join our team of motivated providers, providing top medical care. The right candidate will be comfortable working within a team environment and preferably have experience in bariatrics. This position is 3 - 12 hours shifts per week. If you are an energetic, motivated and hardworking individual we want you to help support our program! Generous compensation package Competitive income guarantee Attractive benefits package with retirement contribution Dedicated CME time and funds Live, work and play in Laconia Laconia provides all the energy, culture and opportunities of an urban city-yet is surrounded by magnificent natural beauty and protected habitats. Close proximity to Boston; the White Mountains and the Atlantic Coast Local regional airport in Manchester, NH; 60 minutes from Laconia An abundance of outdoor activities including swimming, boating, golfing, skiing, biking and hiking Eclectic mix of dining, shopping and entertainment Enjoy a lower cost of living with no state income tax or sales tax Excellent public school systems Requirements Experience in inpatient care; critical care or emergency medicine experience preferred Master's Degree in Advanced Practice Nursing or Physician Assistant Ability to obtain a NH Professional License and DEA Certification Concord Hospital is an Equal Employment Opportunity employer. It is our policy to provide equal opportunity to all employees and applicants and to prohibit any discrimination because of race, color, religion, sex, sexual orientation, gender, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. Know Your Rights: Workplace Discrimination is Illegal Applicants to and employees of this company are protected under federal law from discrimination on several bases. Follow the link above to find out more. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, you may contact Human Resources at 603-230-7269. Physical and Work Requirements The physical demands and characteristics of the work environment described here are representative of those that will be encountered by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The Dictionary of Occupational Titles Material Handling Classification is LIGHT. The employee must regularly lift, carry or push/pull less than 10 pounds, frequently lift, carry or push/pull up to 10 pounds, and occasionally lift, carry or push/pull up to 20 pounds. The employee is frequently required to bend, do fine motor, hear, reach, sit, speak, and walk. The employee is occasionally required to do repetitive motion, squat, and stand. Specific vision abilities required by this job include color vision, depth perception, far vision, near vision, and peripheral vision. The employee is frequently exposed to bloodborne pathogens, bodily fluids. The employee is occasionally exposed to airborne pathogens, chemotherapeutic agents, toxic or caustic chemicals. The noise level in the work environment is usually moderate.

Posted 30+ days ago

OakNorth logo

Associate Director, Operational Risk

OakNorthManchester, NH

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Job Description

At OakNorth, we’re on a mission to empower the UK’s most ambitious businesses. Since 2015, we’ve lent over $18 billion across the UK and US, helped create more than 58,000 new homes and 36,000 new jobs, and supported hundreds of thousands of personal savers, all while fuelling the UK economy.
The mission of the Associate Director, Operational Risk To proactively safeguard OakNorth’s operational integrity and resilience by partnering with the business to identify, assess, and mitigate operational risks, ensuring robust governance, effective controls, and compliance with regulatory standards.

Key Responsibilities:

  • Advisory partnership: Act as a trusted advisor to first line business teams, providing expert guidance on the identification, assessment, and management of operational risks, and supporting the enhancement of control monitoring within business assurance activities. 
  • Stakeholder engagement: Build strong relationships with senior management, risk owners andcontrol owners and their teams to promote a proactive and transparent risk culture across the organisation. 
  • Risk and Control Self-Assessment (RCSA): Support the planning, execution, and review of RCSAs, ensuring risks are appropriately identified, assessed, and mitigatedwith outputs that are consistent with the bank’s risk framework and regulatory expectations. 
  • Embed risk technology platforms: Support the implementation and integration of the Governance, Risk and Compliance (GRC) tool AuditBoard and the incident management tool Incident.io into operational risk management processes. 
  • Operational incident management: Oversee the management and analysis of operational events and issues, ensuring timely investigation, root cause analysis, and implementation of remedial actions. 
  • Governance and reporting: Prepare and review risk reporting and insights for governance committees, providing clear, concise analysis to inform decision-making and maintain regulatory alignment. 
  • Payments risk oversight: Advise on risks and controls related to payments processes and systems, ensuring robust governance, incident management, and regulatory compliance with payment scheme. 
  • Third-party risk management: Provide oversight and advice on the identification, assessment, and monitoring of risks associated with third-party and outsourced service providersensuring compliance with PRA and FCA outsourcing and operational resilience requirements. 
  • Operational resilience: Contribute to the ongoing development and execution of the bank’s Operational Resilience programme, providing continuous assurance and ensuring alignment with regulatory expectations and internal frameworks. 
  • Change Management:Provide independent risk advice and challenge to the Change Impact Review Panel and Change Management Working Group, ensuring operational and regulatory risks are properly considered in decision-making. 
  • Support to Director, Operational Risk:Provide high-quality advice, analysis, and project support on key operational risk initiatives and regulatory deliverables as required. 

Experience & Skills:

  • Operational risk management: Proven experience in operational risk or governance roles within financial services (including People, Payments, Third Party, Operational Resilience and Change Management), ideally in a regulated banking environment. 
  • GRC and technology expertise: Strong understanding of Governance, Risk and Compliance (GRC) tools and incident management systems (e.g.  AuditBoard, Incident.io or equivalent), with hands-on experience implementing or optimising such platforms. 
  • Regulatory knowledge: Strong understanding of UK regulatory requirements and expectations relating to operational risk, including PRA and FCA frameworks, third party risk, operational resilience, and governance standards. 
  • Data and analytics: Strong analytical capability (including use of AI tools), with experience developing dashboards and management information that provide actionable insights for senior stakeholders and governance forums. 
  • Stakeholder management: Excellent interpersonal and communication skills, with the ability to influence, collaborate, and gain buy-in from diverse stakeholders across business lines and control functions. 
  • Continuous improvement mindset: Proactive and solutions-oriented, with the ability to identify opportunities to strengthen processes and adopt new tools or automation to enhance operational efficiency. 
  • Professionalism and adaptability: Self-starter who can work independently within a small team, managing competing priorities and maintaining high standards of delivery in a part-time capacity. 

Benefits & Perks:

  • Equity. We want people to have a stake in the business so that all our interests are aligned.
  • 25 days holiday
  • Personalized benefits – opt-in to what matters to you
  • Subsidised Private Medical Insurance with Bupa
  • Enhanced maternity and paternity leave
  • Wellbeing and social events
  • Support causes that matter to you – Volunteering time off
  • Salary sacrifice schemes (Cycle to work, nursery, gym, electric car scheme)

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