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Bottomline Technologies logo

Customer Success Specialist

Bottomline TechnologiesPortsmouth, NH
Why Choose Bottomline? Are you ready to transform the way businesses pay and get paid? Bottomline is a global leader in business payments and cash management, with over 35 years of experience and moving more than $16 trillion in payments annually. We're looking for passionate individuals to join our team and help drive impactful results for our customers. If you're dedicated to delighting customers and promoting growth and innovation - we want you on our team! The Role: As a Customer Success Associate (CSA) within our Financial Messaging team, you are responsible for optimizing and enriching the customer experience through proactive engagement strategies for your assigned portfolio of Customers. Our goal is to protect and grow the revenue in our existing customer portfolio. As a CSA, you will serve as the main point of contact for customers, helping them achieve their goals, resolve challenges, and drive engagement. You will lead our customers to their desired outcomes and demonstrate the significance of the strategic partnership with Bottomline Technologies. Through a consultative approach, you will proactively engage and enable the customer throughout the journey to ensure success and delight. You will work cross functionality to ensure teams are executing to enable customer success. Working closely with sales, you will identify opportunities to expand business by positioning and recommending additional products, solutions and services that will maximize business value for the Customer as well as reviewing contracts and looking for opportunities to expand the current value. You will measure and monitor the adoption and health of our customers throughout the customer journey and you will be the primary engagement point with the customer for monthly reviews, as well as resolving challenges and issues. You are at the forefront of activities that will continuously drive increased customer delight and are ultimately responsible for the retention and significant growth for your assigned Customers. This role is remote-friendly; however, we have a preference for candidates located in the Eastern time zone to support team collaboration and alignment with core working hours. How you'll contribute: Customer Management & Retention Develop long-term relationships with customers, understanding their business needs. Protect the revenue and maximize renewal opportunities. Act as a strategic advisor, identifying opportunities for upselling and cross-selling. Monitor customer health scores and proactively address potential issues. Communication - Voice of the Customer Be the internal voice to raise awareness if there is risk and drive the teams to mitigate it. Outstanding verbal and written communication skills, with the ability to present to a diverse audience, both internally and externally Support & Problem Solving Serve as the main point of contact for customer inquiries and concerns. Work cross-functionally with sales, support, and product teams to resolve customer issues. Performance Tracking & Reporting Monitor customer engagement metrics, churn rates, and overall satisfaction. Prepare reports and insights on customer success initiatives. If you have the attributes, skills, and experience listed below, we want to hear from you! 3-5 years experience in SaaS Customer Success or Account Management. Demonstrated commercial mindset, with an understanding of "selling moments". Process orientation, with a keen focus on Customer goal achievement KPI's. Experience of using data to drive growth and retention campaigns #LI-KK1 We welcome talent at all career stages and are dedicated to understanding and supporting additional needs. We're proud to be an equal opportunity employer, committed to creating an inclusive and open environment for everyone.

Posted 30+ days ago

Tractor Supply logo

Team Member

Tractor SupplyBrentwood, NH
Overall Job Summary The Team Member is responsible for interacting with customers and team members, supporting selling initiatives and performing assigned tasks, while delivering a Legendary Customer Experience. Do you love the life out here and want to share it with others? At Tractor Supply we strive to make the life out here a little bit better each day for both our neighbors and our teams. Essential Duties and Responsibilities (Min 5%) As a Team Member, it is essential that you be available, flexible, adaptable and service-oriented, as you must be able to fulfill all of the the following requirements: Maintain regular and predictable attendance. Work scheduled shifts and have the ability to work varied hours, days, nights, weekends and overtime as dictated by business needs. Deliver on our promise of Legendary Customer Service through GURA: Greet the Customer. Uncover Customer's Needs & Wants. Recommend Product Solutions. Ask to Add Value & Appreciate the Customer. Team Members are required to perform a combination of the following duties during 95 percent of their day. Although the mix may vary from one day to another, our business and staffing model makes it essential that every Team Member be able to perform all of the following duties accurately, efficiently and safely on a regular basis and without advance notice: Operate cash register/computer following cash handling procedures as established by Tractor Supply Company. Recovery of merchandise. Participate in mandatory freight process. Complete Plan-o-gram procedures (merchandising, sets, and resets). Assemble merchandise. Perform janitorial duties. Execute price changes/markdowns. Operate Forklift (unless under the age of 18). Operate Cardboard Baler (unless under the age of 18). Assist customers with loading purchases. Ensure the customer has a Legendary shopping experience that differentiates from the competition. Ensure the safety and well-being of birds. Sanitize and maintain poultry holding tanks and care for birds as required. Complete all documentation associated with any of the above job duties. Team Members also may be required to perform other duties as assigned. Required Qualifications Experience: No experience required. Retail experience and/or farming, ranching, pet/equine, or welding knowledge is strongly preferred. Education: A high school diploma or equivalent is preferred, but not required. Regardless of education level, Team Members must be able to read, write and count accurately. Preferred knowledge, skills or abilities Farming, ranching, pet/equine, or welding knowledge is strongly preferred. Ability to read, write, and count accurately. Strong communication and problem-solving skills. Basic computer skills. Strong interpersonal skills and ability to resolve issues ethically and with minimal conflict. Working Conditions Working environment is favorable, generally working inside with moderate noise. Indoor floors and outdoor lots generally are hard surfaces (concrete, asphalt, etc.) lighting and temperature are adequate. Work shifts vary from one store to another, but generally are no less than 4 hours and may exceed 8 hours Promote a safe and productive work environment for Team Members and customers and adhere to Company safety training and guidelines Physical Requirements Ability to move and transfer merchandise, weighing up to 50 pounds, throughout the store. Ability to push and pull merchandise up to 2,000 pounds with the assistance of proper material handling equipment (e.g. pallet jack). Ability to occasionally lift or reach merchandise overhead. Ability to frequently stand, kneel, twist, crouch, squat, bend, stoop, and climb ladders. Ability to move throughout the store for an entire shift. Ability to safely access all areas of the store including selling floor, side lot, stock area, and register area. Ability to operate and use all equipment necessary to run a store (e.g. dolly, handtruck, forklift, baler, computer, cash register) (forklift and baler requirements do not apply if under the age of 18). Ability to constantly operate store equipment such as computer, cash register, and other store equipment. Ability to read, write, and count accurately to complete all documentation. Ability to utilize strong written and verbal communication skills to communicate effectively with team members. Ability to process information / merchandise through the point-of-sale system. Ability to handle and be in contact with birds/poultry. Ability to successfully complete all required training. Ability to successfully complete training and certification to dispense propane, and to dispense propane (propane certification and dispensing requirement does not apply if under the age of 18). Disclaimer This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. A team member should perform all duties as assigned by his/ her supervisor. Company Info At Tractor Supply and Petsense by Tractor Supply, our Team Members are the heart of our success. Their dedication, passion, and hard work drive everything we do, and we are committed to supporting them with a comprehensive and accessible total reward package. We understand the evolving needs of our Team Members and their families, and we strive to offer meaningful, competitive, and sustainable benefits that support their well-being today and in the future. Our benefits extend beyond medical, dental, and vision coverage, including company-paid life and disability insurance, paid parental leave, tuition reimbursement, and family planning resources such as adoption and surrogacy assistance, for all full-time Team Members and all part-time Team Members. Part time new hires gain eligibility for TSC Benefits by averaging at least 15 hours per week during their 90-day lookback period. The lookback period starts the first of the month following the date of hire. If the 15-hour requirement was met, the benefits eligibility date will be the first day of the month following 4 months of continuous service. Please visit this link for more specific information about the benefits and leave policies applicable to the position you're applying for.

Posted 30+ days ago

L logo

Facilities -Seasonal, Gilford, NH

LIVE NATION ENTERTAINMENT INCGilford, NH
Job Summary: Facilities WHO ARE WE? The BankNH Pavilion (BNHP) stands as one of the top concert venues in the U.S., frequently ranked in the top ten by USA Today and nominated 14 times for the ACM Outdoor Venue of the Year, winning the honor in 2022 and 2024! Known for its high customer and employee satisfaction, BNHP has earned a strong reputation, ranking in the top 5 amphitheaters nationwide for both categories. The venue is a premier place to work in the summer, offering a vibrant and engaging atmosphere for music lovers and industry professionals alike. Originally established in 1996 by the Harding family with a focus on hospitality, BNHP elevated its profile significantly in 2018 through a strategic partnership with Live Nation Entertainment. Live Nation, a leader in live entertainment and eCommerce, owns Ticketmaster, Live Nation Concerts, and Front Line Management Group, and operates over 45 venues across the United States. This collaboration has helped BNHP attract even more celebrated artists to New England, further solidifying its role as a top music destination. WHO ARE YOU? Are you passionate about restoring order? At BNHP, we value resourceful and innovative team members who embody an entrepreneurial spirit. If this sounds like you, read on! You are passionate about the environment and live music. You aren't scared to get dirty and have a foundational understanding of facility maintenance, organization and restoration, or have a strong willingness to learn. You maintain a positive attitude and have the energy and enthusiasm to problem solve on the fly. You enjoy being a part of a team. What We Value: Safety First: Ensuring a safe environment for both employees and guests is our top priority. Care: We believe in showing care in everything we do. Encore: creating moments of service excellence for everyone. Efficiency: Staying organized and efficient allows us to deliver the best experiences. THE ROLE: This job listing for Facilities at the BankNH Pavilion offers a chance to make a meaningful environmental impact within the entertainment industry. In this seasonal role, you'll play a key part in keeping the venue in pristine condition, ready to welcome concert patrons show after show. This position works under the guidance of the Facilities Manager. Key Responsibilities: Perform routine maintenance on all aspects/areas of the venue Keep venue clean and free of food, trash and other obstacles throughout shift Be knowledgeable of the entire venue campus Respond to guest inquiries and requests in a courteous and polite manner Respond to calls from staff for spills, bodily fluids, or other maintenance items Put all trash and recyclable products in proper receptacles Follow housekeeping standards per policy Ensure that trash cans are clean, free of odor and lined Turn all lost and found items over to Box Office immediately Refills toilet paper, paper towel, sanitary napkin and soap dispensers Cleans and polishes hardware such as doors, woodwork, door handles, push plates, kick plates, metal handrails, cigarette urns and drinking fountains Vacuums and spot clean rugs Replaces burned out light bulbs or report same to supervisor Maintains service rooms and storage areas in a clean orderly manner Maintains adequate supply of cleaning equipment, materials and supplies Uses cleaning tools such as mops, brooms, squeegees, cleaning cloths, sponges, pails, brushes, vacuum cleaners, etc. Removes wastepaper baskets and containers, and empties same into trash containers and cleans area after trash has been picked up Reports all repairs required and safety and fire hazards to supervisor Observes safety standards and practices Performs related duties as required or assigned within job classification Responsible for entering availability 3 weeks in advance through the ABIMM system. Employee is further responsible for communicating with the supervisor should that availability change. Ensuring that time worked is accurately captured through the ABIMM system. Qualifications: Must be at least 16 years of age Must have evening availability, weekends and holidays are also needed Positions are also available for those with daytime availability Detail-oriented and team player with a positive "can-do" attitude Exceptional communication skills Sense of Urgency Time Management Skills Knowledge of basic sanitation standards Critical thinking and decision making Tolerance of all cultures, music and art forms Seasonal, Part-Time: April to October Variable Hours: based on show schedule and venue needs This is an opportunity to help set industry standards in cleanliness at a renowned venue. Physical Demands/Working Environment: Work environment is fast paced Position requires extended periods of prolonged standing, bending, stooping, reaching, and working on your feet Must be able to lift or move up to 50 lbs. using proper lifting techniques Tolerance of loud noises Join us! We need these kinds of skills and talents as we create Once in a Lifetime Experiences for our Fans. EQUAL EMPLOYMENT OPPORTUNITY We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and home life. As a growing business, we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It's a talent that matters to us and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status, or caring responsibilities. BNHP/Live Nation strongly supports equal employment opportunity for all applicants regardless of age (40 and over), ancestry, color, religious creed (including religious dress and grooming practices), family and medical care leave or the denial of family and medical care leave, mental or physical disability (including HIV and AIDS), marital status, domestic partner status, medical condition (including cancer and genetic characteristics), genetic information, military, and veteran status, political affiliation, national origin (including language use restrictions), citizenship, race, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, and gender expression, sexual orientation, or any other basis protected by applicable federal, state or local law, rule, ordinance or regulation. We will consider qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Ordinance, San Francisco Fair Chance Ordinance, and the California Fair Chance Act and consistent with other similar and/or applicable laws in other areas. We also afford equal employment opportunities to qualified individuals with a disability. For this reason, BNHP/Live Nation will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant consistent with its legal obligations to do so, including reasonable accommodations related to pregnancy in accordance with applicable local, state and/or federal law. As part of its commitment to making reasonable accommodations, BNHP/Live Nation also wishes to participate in a timely, good faith, interactive process with a disabled applicant to determine effective reasonable accommodations, if any, which can be made in response to a request for accommodations. Applicants are invited to identify reasonable accommodations that can be made to assist them to perform the essential functions of the position they seek. Any applicant who requires accommodation in order to perform the essential functions of the job should contact a Human Resources Representative to request the opportunity to participate in a timely interactive process. BNHP/Live Nation will also provide reasonable religious accommodations on a case-by-case basis. HIRING PRACTICES The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. BNHP/Live Nation recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. BNHP/Live Nation may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, internet recruiting, job fairs, college recruiting, and search firms.

Posted 2 weeks ago

Lonza, Inc. logo

Automation & Manufacturing Execution Systems (Mes) Specialist

Lonza, Inc.Portsmouth, NH
Today, Lonza is a global leader in life sciences operating across five continents. While we work in science, there's no magic formula to how we do it. Our greatest scientific solution is talented people working together, devising ideas that help businesses to help people. In exchange, we let our people own their careers. Their ideas, big and small, genuinely improve the world. And that's the kind of work we want to be part of. Job Summary The Automation & Manufacturing Execution Systems (MES) Specialist will focus on supporting internal customers who use Syncade and DeltaV. This role is also responsible for assisting in performing tasks associated with the creation, maintenance, and upkeep of the Syncade and DeltaV Systems. Shift Schedule: The shift schedule is from 6am-6pm on a rotating schedule each week * What you will get Competitive salary and comprehensive benefits package Opportunities for career growth and development Supportive and inclusive work environment Access to cutting-edge technology and tools Flexible work schedule with rotating shifts Collaboration with experienced professionals Contribution to impactful life sciences projects What you will do Troubleshoot Syncade and DeltaV systems to resolve issues Support floor activities to ensure successful process completion Collaborate with supervisors to update logic and batch records Assist production via Helpdesk with technical support Perform testing and validation for system changes Manage user accounts and system maintenance tasks Analyze material data from SAP and integrate into systems What we are looking for Associate's Degree in science-related discipline, Bachelor's Degree is preferred or Equivalent Experience 3+ years of experience in biotech or related environment Basic knowledge of Controls and MES software Strong written and verbal communication skills Ability to work effectively in teams and independently Analytical thinking and problem-solving abilities Willingness to learn and adapt in a dynamic setting Every day, Lonza's products and services have a positive impact on millions of people. For us, this is not only a great privilege, but also a great responsibility. How we achieve our business results is just as important as the achievements themselves. At Lonza, we respect and protect our people and our environment. Any success we achieve is no success at all if it is not achieved ethically. People come to Lonza for the challenge and creativity of solving complex problems and developing new ideas in life sciences. In return, we offer the satisfaction that comes with improving lives all around the world. The satisfaction that comes with making a meaningful difference. Lonza is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a qualified individual with disability, protected veteran status, or any other characteristic protected by law.

Posted 30+ days ago

Towne Park Ltd. logo

Overnight Valet Attendant $300 Sign On Bonus ($18/Hr + Tips) - AC Hotel Portsmouth

Towne Park Ltd.Portsmouth, NH

$18+ / hour

At Towne Park, it's more than a job, you can make an impact. A career with us is rewarding in more ways than one. As a hospitality services company, our commitment is to create smiles by delivering exceptional experiences. When you work with us, you have an opportunity to impact the millions of patients, visitors and guests we proudly serve. Whether providing compassionate service that eases the anxiety of a patient and their family, creating a memorable experience for a guest in a new city, or helping a colleague, every day is a new opportunity to brighten someone else's day and make an impact. When we see a customer, a client or one of our own team members smile, we know we made an impact. It's why we do what we do. Towne Park is a place where you can make a difference and create smiles every day. Click here for important notices that may be applicable to you. For more information about our privacy policy, please click here. Job Details Compensation: Towne Park is committed to offering competitive, fair, and commensurate compensation. Actual compensation will be based on a candidate's job-related skills, experience, education or training, and location. The hourly base pay range for this position is $18 per hour plus tips, Work Schedule: The work schedule for this position is open availability including Weekends, 10pm-6am or 11pm-7am shifts available. Benefits: Employees are eligible to enroll in accident insurance, critical illness insurance, hospital indemnity insurance, and telemedicine benefits. Employees are also able to enroll in the company's 401k retirement savings plan. Eligibility requirements depend on your job classification, length of employment and number of hours worked. Benefits are subject to change and may be subject to a specific plan or program terms. Seasonal and temporary roles are not eligible for benefits outlined above. SUMMARY The Guest Service Associate is responsible for providing exceptional hospitality services to guests in an attentive, friendly and efficient manner. The Guest Service Associate is responsible for parking and retrieving guest vehicles in a prompt yet safe manner and assisting guests with luggage, including delivery and pick up of guest luggage (where applicable) during arrival and departure. ESSENTIAL FUNCTIONS Reasonable accommodations may be made to enable individuals with disabilities to perform all functions. Descriptive Statement(s) - % of Time Maintains pleasant, friendly and professional demeanor with all guests, co-workers, and clients. Acknowledges and greets guests within five feet with a professional and friendly demeanor. Uses guest last names during interactions.- 25% Uses salutation of the day and welcomes guests to the location. Practices proper Towne Park phone etiquette. Posts up in designated areas when not completing tasks.- 10% Parks and retrieves vehicles while driving slowly and cautiously. Assists guests with bell services and luggage storage as needed. Opens all vehicle and hotel doors for guests.- 20% Assists guests with directions, taxis, reservations and other inquiries. Provides guests with information about outlets, meeting rooms and/or amenities of the facility as well as main attractions in the area. Delivers messages, items and/or guest amenities as requested. Shuttles guests to appropriate places that are approved by the location.- 10% Explains parking rates and retrieval procedures to guests upon arrival. Issues claim checks only after receiving vehicle keys and collects claim checks from all guests prior to issuing keys. Consistently completes and maintains all ticket information including key tag, guest folio, location of vehicle, damage survey and claim check receipt from all vehicles taken into the valet system. Consistently completes location on all key tags after parking vehicle. Calculates and collects revenue for vehicles when needed.- 35% The total amount of time for all functions of the job- 100% QUALIFICATIONS Education: High school diploma or general education degree (GED) Required Licensure, Certification, etc.: Must hold a valid driver's license for the state you are applying to work, or within a commutable distance from the state you are applying to work (as applicable) Work Experience: One (1) month related experience and/or training; OR equivalent combination of education and experience Knowledge: Knowledge of principles and processes for providing customer and personal services. Skills: Ability to read and write standard English language Ability to read and comprehend simple instructions, short correspondence and memos Ability to write simple correspondence Ability to effectively present information in one-on-one and small group situations to guests, clients and other employees of the organization Ability to add and subtract three digit numbers and to multiply and divide with 10's and 100's; ability to perform these operations using units of American money Ability to understand 24 hour and military time systems Ability to understand rates applicable to time passed Ability to operate a manual transmission is highly desirable Perform parallel parking SCOPE Authority to Act: Job is fairly routine. Incumbent follows established practices and procedures. Duties are performed with specific directions given and work is checked or verified on a frequent basis. Decisions are made within specific operational instructions and departmental guidelines. Errors in judgment could affect the smooth and efficient operation of the department. Budget Responsibility: The employee has control over resources available only. WORKING CONDITIONS & PHYSICAL DEMANDS The working conditions and physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical Requirements While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to sit or stand for extended periods of time and may be required to run; walk; handle or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Lifting Requirements Exerting up to 100 pounds of force occasionally, and/or up to 50 pounds of force frequently, and/or up to 20 pounds of force constantly to move objects. Working Environment The majority of work will be performed outdoors for extended periods of time including up to the entire duration of shift. Employees are subject to environmental conditions including extreme heat and cold weather. Protection from weather conditions may be provided, but not necessarily from temperature changes. Travel Travel of up to 5% may be required. #Appcast-HiPo

Posted 30+ days ago

SOLUTIONHEALTH logo

Visiting Nurses Association - Licensed Practical Nurse - Home Care - Full Time

SOLUTIONHEALTHManchester, NH
Come work at the best place to give and receive care! Job Description: $7,500 Bonus Eligible!!! Who We Are: The VNA of Manchester and Southern New Hampshire provides 24/7 in-home support and services to patients in Manchester and the surrounding communities. We are committed to helping our patients navigate the challenges they face at home while recovering from surgery or coping with life-limiting illnesses or physical disabilities. The VNA care team provides individualized care across the continuum, bringing peace of mind to patients and their loved ones while providing professional healthcare services in the comfort of home. About the Job: Delivers home health care to client/patients of all ages and families whose needs range from basic to complex and are rapidly changing by utilizing the nursing process. Creates a therapeutic environment while identifying and treating human responses to actual or potential health problems through such services as case finding, health teaching, health counseling, and the provision of care supportive to or restorative of life and well-being. Practices under the direction of the Clinical Manager and supervision of the RN within the departmental policies and procedures. What You'll Do: Assesses patients' physical and psychosocial status and the home environment. Reviews all medical data prior to delivering patient care, documents and communicates patient status and assesses needs to the Home Care Nurses. Under direction of Home Care RN, participates in the development of a patient care plan which will facilitate health care, promote patient comfort and well-being, and includes patient/ family. Communicates appropriate information to patients, peers, managers, physicians, department, and other agencies involved. Integrates problem solving methodology and quality improvement in approaching problem areas related to patient care and organizational processes. Provides nursing care while promoting client/patient dignity and provides a calm, supportive and therapeutic environment for client/patients and their families. Obtains prior authorizations and documents adequately to ensure prevention of write-offs. Explains insurance coverage and cost of care appropriately to patients/significant others. Who You Are: Education: Graduate of an accredited school of Licensed Practical Nursing required. Experience: Minimum of 2 years previous clinical experience required, preferably in a home care setting. Certification/Licensure: LPN NH licensure required. Current BLS certification or must obtain within 90 days of date of hire required. Schedule: Work schedule may include eight (8) to twelve (12) hours per day with weekend, evening, and night coverage based on VNA needs. Staff are expected to cover for absences by rotating or working extra time. Staff are assigned to the services area of VNA to meet client/patient needs. Other: Valid Driver's License required to travel throughout southern New Hampshire to provide home health care service and other job-related activities. Proof of auto mobile insurance required. Motor vehicle background report will be conducted. Why You'll Love Us: Health, dental, prescription, and vision coverage for full-time & part-time employees Short-term disability, long-term disability, and life insurance coverage Competitive pay Tuition Reimbursement 403(b) Retirement Savings Plan And more! Work Shift: Days | 40 hours weekly | Every Other Weekend Rotation SolutionHealth is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, disability status, veteran status, or any other characteristic protected by law.

Posted 30+ days ago

Nothing Bundt Cakes logo

Froster

Nothing Bundt CakesConcord, NH
Benefits: Employee discounts Flexible schedule Free food & snacks Free uniforms At Nothing Bundt Cakes, the Froster puts the sugar on top and makes every moment extra sweet. You'll put the finishing touches on the cake for our guests. But what makes working here so sweet? Enjoy your evenings: We close earlier than most food service jobs. We offer flexible work schedules. We're keeping it casual. T-shirts and sneakers are where it's at! Cake discounts. Yummm! This job is fun. It's literally a piece of cake! This is a great place to make new friends! It smells great in here, all the time, and you will too! You'll get trained. Not only on crafting cake, but on growing your career. We love to celebrate and bring joy to the community. Apply now. Joy is the job.

Posted 30+ days ago

Concord Hospital, Inc logo

Clinical Lab Assistant/Phlebotomist | Laboratory | Per Diem

Concord Hospital, IncConcord, NH
Hours As needed. Requires, at minimum, 8 hours of availability per week. Summary Under the direction of the Supervisor Laboratory Non-Technical, the Clinical Lab Assistant performs phlebotomy using various venipuncture techniques to collect blood directly from patients of all ages and is familiar with patient and specimens requirements for these tests; completes a variety of clinical support duties involved in identifying, collecting, receiving, and processing all types of clinical specimens for laboratory analysis, including preparation for transport to outside laboratories (when applicable); follows all safety, infection control and OSHA Blood Borne Pathogen guidelines. Education High school or equivalent (GED). Certification, Registration & Licensure None. Experience Phlebotomy training with a completed externship preferred. Phlebotomy experience in a healthcare setting , clinical support experience in specimen processing preferred. The successful candidate will have strong interpersonal skills, able to relate well with clients in a professional and compassionate manner, able to multi-task and work in a fast-paced environment. Ability to perform in emergent or crisis situations. Responsibilities Obtains and processes venous and capillary blood samples required for laboratory analysis from patients of all ages upon request. Processes clinical specimens for delivery to laboratory departments and for pick-up by reference laboratories (when applicable). Performs all duties within assigned work blocks. Demonstrates compliance with corporate, departmental and job-specific requirements. Assists in the preventative maintenance and disinfection within the Specimen Processing area. Concord Site only: Travels to off-site locations for the purpose of phlebotomy collections. Performs other duties as assigned. Concord Hospital is an Equal Employment Opportunity employer. It is our policy to provide equal opportunity to all employees and applicants and to prohibit any discrimination because of race, color, religion, sex, sexual orientation, gender, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. Know Your Rights: Workplace Discrimination is Illegal Applicants to and employees of this company are protected under federal law from discrimination on several bases. Follow the link above to find out more. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, you may contact Human Resources at 603-230-7269. Physical and Work Requirements The physical demands and characteristics of the work environment described here are representative of those that will be encountered by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The Dictionary of Occupational Titles Material Handling Classification is LIGHT. The employee must regularly lift, carry or push/pull up to 10 pounds, frequently lift, carry or push/pull up to 20 pounds. While performing the duties of this job, the employee is regularly required to hear, perform activities that require fine motor skills, and speak. The employee is frequently required to bend, do repetitive motion, reach, sit, and walk. The employee is occasionally required to drive, kneel, squat, and stand. Specific vision abilities required by this job include color vision, depth perception, far vision, near vision, and peripheral vision. While performing the duties of this job, the employee is regularly exposed to bloodborne pathogens, and bodily fluids. The employee is frequently exposed to airborne pathogens. The employee is occasionally exposed to electrical hazards - shock, moving mechanical parts, slippery surfaces, toxic or caustic chemicals, and variable weather conditions. The noise level in the work environment is usually moderate.

Posted 30+ days ago

Aspen Dental logo

Clinical Director Of Implants

Aspen DentalManchester, NH
Essential Responsibilities Educates, trains, and mentors doctors with hands on surgical and implant restorative procedures both in office and through learning and development programs. Serves as the primary clinical contact for division internal and external implant partners and successfully builds, develops and maintains essential partnerships. Actively reviews evidence-based practice standards, dental care advances and recommends incorporating such standards and advances into the dental practice. Advices dentists and clinical team members on appropriate implant treatment plan recommendations based on patient unique needs. Provides in-office and in-region support to Doctors and Practice teams, emphasizing the highest standard of patient care and practice productivity. Develops and implements implant related programs that help Aspen Professionals provide superior patient care, exceptional practice productivity and outstanding business results. Assists with implant continuing education program development and presentation both at the regional and national level, including; active participation in regional market development meetings. Participates in Doctor programs. Supports the evaluation, recommendation, and implementation of new patient care implant technologies. Partners with Field Leadership, Human Resources, Talent Acquisition, and Practice Ownership to establish and monitor and evaluate successful Doctor retention strategies. Monitors revenues and expenditures for assigned Practices to assure budgeted profit targets related to implant procedures are met or exceeded. Identifies underperforming Practices; partners with Doctors to implement and monitor plans to achieve and exceed operational success Requirements & Qualifications Successful completion of dental training at a four (4) year, accredited Dental School and received an DMD or DDS degree. Experience with implants, orthodontics / clear aligners, and all restorative procedures. Relevant advanced education for specialty areas. Minimum of 3+ years clinical experience. Ability to travel at least 70%. Demonstrated ability to effectively coach, mentor, and train others. Strong interpersonal and relationship building skills.

Posted 30+ days ago

SOLUTIONHEALTH logo

Foundation Medical Partners - Medical Assistant - Granite State Orthopedics Surgery - Full Time

SOLUTIONHEALTHNashua, NH
Come work at the best place to give and receive care! Job Description: Job Description Who We Are: Affiliated with Southern New Hampshire Medical Center, Foundation Medical Partners is the second largest multi-specialty group in New Hampshire and serves the greater Nashua community. We encourage the professional growth and development of our employees and are proud of the workplace culture we have developed. Our orthopedic experts at Foundation Orthopedics offer comprehensive surgical and nonsurgical treatments for orthopedic-related injuries and conditions related to the ankle, elbow, foot, hand, hip, knee, shoulder, and wrist. Our experienced team offers exceptional orthopedic care, tailored to each individual and their unique needs. Our providers and staff work with patients to help them understand their treatment options so they can make informed decisions about their care to get back to living the active life they want! About the Job: Medical Assistant responsible for participating in the provision of professional nursing care to patients under the supervision of Registered Nurses, Providers, and Practice Manager. What You'll Do: Participates in the care of patients in person, via telephone (phone screening) and telehealth modalities under the supervision of the Provider(s), in accordance with professional standards and scope of practice as defined by applicable State laws. Performs functions delegated by Provider(s) and Registered Nurses, including administering prescribed medications, treatments & immunizations, point-of-care testing, and collection /handling of specimens, within the appropriate scope of practice as defined by applicable State laws and regulations. Collects and screens history and health-related information from patients and communicates findings to the Provider(s). Communicates Provider advice/instructions and plan of care to patients. Documents care activities in the medical record including procedures, interventions, patient/family communication, and test results with accuracy and detail. Who You Are: High school diploma or GED required. Completion of Medical Assistant program or equivalent experience of 3 years as an MA. Certifications: Current BLS/CPR training. One year experience in a medical practice of healthcare setting preferred. Why You'll Love Us: Flexible day shift hours, no weekends! Health, dental, prescription, and vision coverage for full-time & part-time employees Competitive pay Tuition Reimbursement 403(b) Retirement Savings Plan Education & Paid training courses for continued career progression & more! Work Shift: 40 hours/week Mon-Friday 8am-5pm SolutionHealth is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, disability status, veteran status, or any other characteristic protected by law.

Posted 1 week ago

SOLUTIONHEALTH logo

Medical Assistant / LPN - Manchester Pediatrics - Full Time

SOLUTIONHEALTHManchester, NH
Come work at the best place to give and receive care! Job Description: Position Summary- M - F 8 am- 5pm The Pediatric Medical Assistant/Licensed Practical Nurse works as part of the primary care team to ensure health and wellness throughout childhood. Medical assistant/LPN responsibilities include vital signs, height, weight, head circumference, medication list review, refills, vaccines administration, medication administration, spirometry, and point of care testing. This provides an opportunity for the ideal MA candidate to be an integral part of the patient's care team. Our collaborative, multi-disciplinary team will work together to support you as you expand your MA/LPN skillset. Key Responsibilities Performs visit chart preparation activities based on the daily scheduled appointments including diagnostic test results, emergency/urgent care reports, discharge summaries and consult/PCP reports are located in the medical record and accessible to the provider. Performs rooming activities for provider visits according to the documented rooming criteria including chief complaint, allergies, vital signs, medication list review, tobacco history, LMP, health maintenance overrides and documentation in a timely and accurate manner. Obtains and documents age and/or condition-specific measurements accurately including vital signs, height, weight, head circumference, peak flow, and pulse oximetry. Conducts and documents hearing, vision, respiratory and ECG testing. Performs and documents specific screening based on condition/need including depression and asthma. Obtains, documents and processes specimens using the appropriate collection process and equipment. Performs and documents point of care testing accurately. Performs venipuncture procedures (as needed) and processes specimens as outlined in policies and procedures. Administers medications and immunizations including oral, nasal, injectable, rectal and topical routes as appropriate. Processes medication prescription refills per guidelines using telephonic, electronic or print methods. Handles prior authorization processes for medications and/or procedures and documents appropriately. Manages clinical supplies and medication sample areas to ensure that stock is current, stored appropriately, labeled and par levels maintained. Education/Experience/Licensure Education: High School Diploma or GED required. Graduate from an accredited Medical Assistant/Licensed Practical Nurse program or Certification as an EMT or Combat Medic required. Experience: One (1) to three (3) years medical assistant experience preferred. Certification/Licensure: Medical Assistant Certification OR LPN licensed/ABR-OE strongly recommended. Software/Hardware: Computer/EMR experience preferred. What Elliot Health System Has to Offer Health, dental, prescription, and vision coverage for full-time & part-time employees Short-term disability, long-term disability, and life insurance coverage Competitive pay Tuition Reimbursement 403(b) Retirement Savings Plan And more! Work Shift: Day shift m-f 0800-1700 SolutionHealth is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, disability status, veteran status, or any other characteristic protected by law.

Posted 2 weeks ago

Concord Hospital, Inc logo

Polysomnographer|Sleep Tech|Nights

Concord Hospital, IncConcord, NH

$32 - $46 / hour

We offer industry-leading compensation, modern equipment, and a supportive team environment where your expertise is valued. If you're an experienced Polysomnographer looking for strong pay, flexibility, and respect for your work-life balance, we want to hear from you. Top Pay • Night Differentials Compensation & Perks $32-46/hour based on experience and credentials Night shift competitive premium pay Overtime opportunities available 3-12 hour shifts 7pm-7am Summary The Polysomnographer performs sleep studies according to the American Academy of Sleep Medicine (AASM) and the American Association of Sleep Technologists (AAST) standards to measure electrical activity of a patient's brain waves and other physiological variables. Uses digital polysomnographic equipment to record physiologic variables which aid physician in diagnosis and treatment of sleep disorders. Education Must complete one of the following: - Board Registered Polysomnographic Technologist (RPSGT) or- Graduate of a polysomnography program accredited by the Commission on Accreditation of Allied Health Education (CAAHEP) or- Completed A-STEP training with a Certificate of completion, or- Respiratory therapy graduate with A-STEP certification or equivalent American Academy of Sleep Medicine (AASM) recognized polysomnography certification. Certification, Registration & Licensure Certification required to obtain: BCLS before working independently Registration required to obtain: Board Registered Polysomnographic Technologist (PSGT) Experience None required. Concord Hospital is an Equal Employment Opportunity employer. It is our policy to provide equal opportunity to all employees and applicants and to prohibit any discrimination because of race, color, religion, sex, sexual orientation, gender, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. Know Your Rights: Workplace Discrimination is Illegal Applicants to and employees of this company are protected under federal law from discrimination on several bases. Follow the link above to find out more. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, you may contact Human Resources at 603-230-7269. Physical and Work Requirements The physical demands and characteristics of the work environment described here are representative of those that will be encountered by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The Dictionary of Occupational Titles Material Handling Classification is MEDIUM. The employee must regularly lift, carry or push/pull up to 10 pounds, frequently lift, carry or push/pull up to 10 - 25 pounds, and occasionally lift, carry or push/pull up to 20 - 50 pounds. While performing the duties of this job, the employee is regularly required to hear, and sit. The employee is frequently required to do repetitive motion, and perform activities that require fine motor skills, and speaking. The employee is occasionally required to bend, kneel, reach, squat, stand, and walk. Specific vision abilities required by this job include depth perception, far vision, near vision, and peripheral vision. The employee is frequently exposed to airborne pathogens. The employee is occasionally exposed to airborne contaminants, bloodborne pathogens, bodily fluids, electrical hazards - shock, moving mechanical parts, and toxic or caustic chemicals. The noise level in the work environment is usually quiet.

Posted 1 week ago

High Liner Foods Inc logo

General Laborer II - 1St Shift

High Liner Foods IncPortsmouth, NH
About High Liner High Liner Foods was founded in 1899 in Lunenburg, Nova Scotia, Canada as a small salt fish company. Lunenburg is still the current home of our Canadian Operations. High Liner Foods is the seafood brand people trust. Every day we're Reimagining Seafood to Nourish Life through a focus on our customers, innovation, and of course, responsible operations. Our talented team is committed to the High Liner goal of becoming the leader in branded, value-added seafood in North America. We offer professional, technical and operational career opportunities across Canada and the United States. We believe in building a high-performance organization by investing in our people. We are focused on developing future leaders from within and fostering career growth and advancement. It's our time to make waves. Join us. High Liner Foods is a career destination. We look for high performing talent who value: Safety; it's our #1 priority Opportunities to contribute to your community through volunteerism A culture of inclusion, support and recognition Senior leaders that are highly accessible and available to employees A strong focus on education and career development through training Competitive hourly rates and bonus potential for organizational performance A comprehensive benefit plan designed to keep up with the changing healthcare needs across North America What to expect on the job: You will be responsible for duties as assigned while performing a variety of functions in the production department. This includes manual labor tasks including loading, unloading, lifting and moving materials as assigned. As a General Laborer, a typical day might include the following: Loading, unloading, lifting and loading materials. Assists a variety of functions with manual labor tasks as needed Does not require lifting over 40lbs. on a routine basis This job might be for you if: May require a high school diploma and six months to one year prior experience in a related field Have the ability to read, write, understand and communicate in spoken English: High Liner Foods (USA), Inc. requires for safety, quality control and emergency procedures that all employees be proficient in English. This means they must be able to read and write as well as understand and communicate in spoken English. (This is not an English -Only rule. We recognize that English is not the first language for some of our employees. Translation services and assistance may be provided as needed however, all employees need to have a basic understanding of and proficiency in English.) May require the successful completion of a basic competency exam Occasionally lift and carry up to 24 lbs, 50lbs on occasion Join Us! Apply Now Health, Safety & Wellness At High Liner Foods, we believe strongly in the safety and wellness of our employees. Our organization has a number of policies, programs and practices that focus on safety, wellness, health and sustainability of the overall organization. Recruitment Process Our process is meaningful but efficient! We want to get to know you and show you what our world is like. Applicants who demonstrate potential will be contacted directly for a preliminary phone interview. Successful applications from this stage will participate in a behavioral-based interview and/or a facility walk-through. All hires are conditional upon the successful completion of references, background checks and applicable drug testing. High Liner Foods (USA), Inc. is an Equal Opportunity / Affirmative Action Employer committed to diversity & inclusion. All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, sex, sexual orientation, disability, veteran or marital status, genetic information or other protected status, covered by federal, state or local law. Accommodations for Applicants with Disabilities. High Liner Foods (USA), Inc. is an equal opportunity employer and is committed to a diverse workforce. In order to ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veterans' Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants that require accommodation in the job application process may contact humanresources@highlinerfoods.com for assistance. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Posted 30+ days ago

Factory Motor Parts of Calif.inc logo

Delivery Driver

Factory Motor Parts of Calif.incNewington, NH
We are seeking a reliable and safety-minded Delivery Driver committed to providing exceptional customer service. You should also be highly organized with strong time-management and prioritization skills. It is also important that you display excellent verbal and written communication and interpersonal skills, as well as the ability to communicate maintain professional and cooperative relationships with both customers and colleagues. As a Delivery Driver, you will serve as the "Face of Factory Motor Parts." You will be responsible for the delivery of merchandise in a safe, prompt, and professional manner leaving a positive impact, and completely satisfy our customers. Additional responsibilities for this transportation role include: Driving in a safe, courteous and defensive manner Communicating professionally with customers at their site Setting up customer returns accurately Participating in yearly physical inventories Job requirements: Additional qualifications for this role include: Clean Driving Record High school diploma or GED 19 years of age or older Class C or D valid license Willingness to submit to and pass background check and drug screening test Physically adept to lift up-to 75 pounds Ability to read a map or understanding of geographic area Demonstrated ability to drive "safe" in various road conditions, which may include the transportation of hazardous materials Drug screen and background check administered as a condition of employment. We are an EEOC/AA Employer. An industry leader, FMP offers well-balanced compensation and benefits programs, which may include medical, dental, vision, life, 401K, profit sharing, paid holidays/vacation/sick time, STD/LTD, + much more. Salary is based on experience and job performance.

Posted 4 weeks ago

Monadnock Community Hospital logo

Administrative Clinical Supervisor - Per Diem Nights

Monadnock Community HospitalPeterborough, NH
The Nighttime Clinical Supervisor is responsible for assuming clinical leadership, administrative support and the coordination of patient care services in the absence of Administration and Department Directors, providing support to all aspects of the hospital through a supervisory role. The Clinical Supervisor provides direct nursing and administrative support for all clinical units to ensure continuity of patient care. In partnership with clinical leadership, physicians and unit staff, the Supervisor assures that the standards of nursing practice and the standards of performance are achieved. The Supervisor promotes staff accountability to departmental and hospital policies, procedures and competencies. This position is per diem nights About Our Benefits: Amazing people deserve amazing benefits. We strive to employ and retain the most highly qualified individuals by providing equitable wages and benefits, promoting from within, and supporting the continuing education efforts of our staff. You will be valued and rewarded for the work you do here with excellent pay and outstanding benefits. At MCH, you'll find great opportunities for career advancement as well as personal and professional growth. Per diem employees enjoy: Free membership to local gym Positive work environment with a supportive team and opportunities for growth Retirement savings plan Caring for Coworkers Apply Now! or click the Apply button above About Monadnock Community Hospital: Reach new heights at Monadnock Community Hospital. MCH is a critical access hospital in beautiful, historic Peterborough, New Hampshire. For 100 years, we have provided outstanding care to our communities, earning a reputation for excellence that has made us one of New Hampshire's most successful and beloved small hospitals. Join a culture of Compassion, Collaboration, Honesty, and Respect! Our employees are the heart and soul of Monadnock Community Hospital. In every department and at every level, MCH employees go above and beyond to deliver an exceptional patient experience in an atmosphere that is healthy, friendly, respectful, and personally fulfilling. About the Monadnock Region: A great place to live, work, and play. One of the best things about working at Monadnock Community Hospital is that you get to live in a community that offers an amazing quality of life. The state of New Hampshire consistently ranks in the Top Ten of all American states for its overall quality of life. Towns are small and friendly here, crime is low, schools are good, and the air and water are clean. Balance meaningful work with a great life. Here in the Monadnock Region, you can enjoy a standard of living that is hard to match anywhere. Let's start with our mountain for which we are named. Around the 3,165 foot Mount Monadnock with 100-mile views are forests, woods, lakes, and protected rivers providing abundant opportunities for hiking, biking, kayaking, fishing, cross-country skiing - you name it! And if you're into the arts, the region also offers a lively arts scene, with galleries, theatres, and concert venues. New England community spirit Family-friendly Arts and culture All-season outdoor recreation Just 1.5 hours to Boston Are you ready for a great job in a great place? Are you ready for a career the supports your aspirations? Are you ready to work in the best place you've ever lived? Apply Now! or click the Apply button above Our small hospital is committed to diversity, inclusion, and equal opportunity employment. We welcome applications from individuals of all backgrounds and abilities. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, disability status, veteran status, or any other characteristic protected by law.

Posted 2 weeks ago

iMobile logo

Retail Associate Manager Mall OF NEW Hampshire

iMobileManchester, NH
We're a national Wireless Preferred Retailer with 200+ retail stores across the U.S. Since '93, we've been providing superior service and quality wireless products featuring the latest in technology. As a recognized leader in the wireless retail industry, we consistently deliver the solutions and service our customer's demand! Do you think you have what it takes to be an Archer? If so, keep reading! Arch Telecom's Retail Associate Managers (RAM) work as part of a Retail Team to bring the brand to life. They live and breathe the brand and Arch Telecom's Core Values. Our RAMs are brand ambassadors, they create energy and excitement around our products and services. They thrive in a fast-paced fun environment where customer needs are their first focus. They immerse themselves in meaningful connections with our customers by building new and deepening existing relationships. They continuously work to build expertise in uncovering our customers' needs and have a passion to educate, demonstrate and recommend device and service solutions. This role is a learning role, where you will be expected to work with your team to build required skills as well as assist the Retail Store Manager in all operational duties. What you'll do in your role? Learn and build proficiency in customer service, while concurrently providing a best in class customer experience and building loyalty by: Helping customers pick up right where they left off in their shopping journey, whether online, through Customer Care or in-store Exploring individual needs and providing hands-on demonstrations of the latest and greatest technology in-store. Side-by-side selling to find personalized solutions beyond the bare-bones device and service plan that keep our customers connected to the people and lifestyle they love, including anything from unique accessories to up and coming Internet of Things (IOT) devices. Guide your customers through their purchasing experience thoughtful questions, informative answers and sharing your expertise. Assist Retail Store Manager is daily operations and coaching. Become proficient in the use of digital tools designed to enhance interactions and onboarding to actively demonstrate: How our ever-expanding coverage stacks up in our customer's neighborhood, providing them with a lightning fast LTE network! Why plans and services will let our customers live unlimited, feel the love, stay connected and go further. How we're redefining how wireless is done, down to device and account inspection, review and troubleshooting. Complete training on in-store experience, new skills and processes, knowledge of systems and reference resources. Build relationships with and partner with employees across channels, including business and customer service to: Collectively own the customer experience and resolve issues, creating a seamless, run-around-free environment. Successfully identify and handoff small business leads. Develop strong peer relationships where we are all accountable for the company's success. Be willing to have a good time while providing first class customer experience The ideal candidate will bring: Leadership! Competitive drive and demonstrates the confidence to succeed in a fast-paced sales environment. Willingness to lead your team, sharing best practices, while serving customers and providing resolutions to issues. Being effective with operational, financial and performance management. Amazing communication skills, to your team and customers. Prior wireless sales experience. What's in it for you? Employee Stock Ownership Program (ESOP) Competitive hourly pay Bonus earnings Automatic raises when reaching attainable milestones Exciting opportunities for career advancement A culture of care & excellence Health Benefits for Full Time Employees What "must haves" do you need? Be at least 18 years of age High school degree or GED Ability to stand for long periods of time Ability to lift objects weighing up to 25lbs Reliable transportation Full Time (40 hours) Diversity & Inclusion is a foundational principle of Arch Telecom. Embracing a diverse workforce is a significant contributor to our success as an organization. Employees with diverse perspectives, backgrounds, and experiences allow us to better reflect the communities whom we serve and result in a superior customer and employee experience. We embrace the diversity that makes our employees unique, and we welcome everyone to our team. YOU BE YOU! Apply Now: www.archtelecom.net Inquiries: Recruiting@archtelecom.net

Posted 1 week ago

Crossover Health logo

PRN As Needed Medical Assistant @ Merrimack Fidelity Clinic

Crossover HealthMerrimack, NH
About Crossover Health Crossover Health is creating the future of health as it should be. A national, team-based medical group with a focus on wellbeing and prevention that extends beyond traditional sick care, the company delivers an entirely new model of healthcare-Primary Health-built on the foundation of trusted relationships, an interdisciplinary care team approach, and outcomes-based payment. Crossover's Primary Health model integrates primary care, physical medicine, mental health, health coaching, care navigation and more, and delivers care in surround-sound-in-person, virtually and via asynchronous messaging. Together we are building a community of members that embraces healthcare as a proactive part of their lifestyle. Job Summary The Crossover Health Medical Assistant role is a key player in creating the unique patient experience we seek to deliver. The Medical Assistant provides clinic guests with above-and beyond service to ensure an exceptional patient experience. As a Medical Assistant, you ensure that guests are delighted and happy from the moment they step into the clinic and continue to extend the service experience beyond the clinic walls to ensure superior service delivery. Job Responsibilities Handles all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible Resolves customer complaints; assists customers with inquiries in connection with clinic services and hours of Operations. Takes medical histories, measure patient vitals, and other pertinent information to assist the clinician with care of the patient. Handles inventory, orders, and replenish medical supplies and materials. Administers medications, including injections in scope of practice.. Handles multi-phone line system, professionally answering calls, scheduling appointments, responding to email, and ensuring great communication Performs other duties as assigned Required Qualifications Graduate of an accredited medical assistant or surgical technician program Minimum of 2 years comparable clinical back office medical assistant experience. Current BLS (Basic Life Support) certification required. Preferred Qualifications Excellent computer skills and familiarity with Microsoft products. Reading, writing, and excellent oral proficiency in the English language. Strong organizational and follow-through skills. Excellent communication and interpersonal skills. High level of ownership, accountability and initiative. Proven organizational skills, great interpersonal skills, and ability to work as a key team member. Comfort and efficiency with multi-tasking, issue resolution, and conflict management. Physical Job Requirements May require standing, walking and sitting for extended amounts of time. Occasionally lift and carry items weighing up to 50 lbs. Manual and finger dexterity and hand-eye coordination Includes full range of body motion including potential of handling and lifting patients. Requires corrected vision, hearing and speech within normal ranges. Must be able to effectively communicate with patients and team members. Crossover Health is committed to Equal Employment Opportunity regardless of race, color, national origin, gender, sexual orientation, age, religion, veteran status, disability, history of disability or perceived disability. If you need assistance or an accommodation due to a disability, you may email us at careers@crossoverhealth.com. To all recruitment agencies: We do not accept unsolicited agency resumes and are not responsible for any fees related to unsolicited resumes. #LI-Onsite

Posted 30+ days ago

Concord Hospital, Inc logo

Inpatient Clinical Dietitian|Part Time

Concord Hospital, IncConcord, NH
We are seeking Inpatient Dietitian to cover our Laconia/Franklin & Concord offices - part time 32hrs per week with benefits including competitive health insurance, vision & dental and earned time. Day shift with one weekend per month required. Summary Provides clinical nutrition care for assigned patients of ALL ages using current nutritional therapies instituted through the Nutrition Care Process (NCP). Provides nutritional information to staff, physicians, and students as indicated. Reports to Director of Nutrition Services and is responsible for diet technician oversight. Education Five to six years of formal training or education beyond the high school level (e.g., Masters' Degree or five-year program). 4 year degree in Nutrition Science or equivalent and Dietetic Internship. Masters' degree required for new graduates beginning in 2024. Certification, Registration & Licensure Registration: Registered Dietitian RD. Licensure required: Licensed Dietitian LD. Registered Dietitians new to NH have a grace period of 90 days from date of hire to obtain NH Licensure. Experience 2 years experience working in clinical nutrition in an acute care setting is preferred. Responsibilities Completes Nutrition Care Process (Nutrition Screening, Assessment, Intervention, Monitoring and Evaluation) with Documentation according to Nutrition Screening, Assessment and Care Policy. Tracks productivity. Collaborates with Healthcare team and participates in Patient Care Huddles. Malnutrition. Writes diet orders including oral, enteral and parenteral according to diet order writing privileges policy. Instructs and educates patients and families in nutritional principles, special diets, food selection, drug/nutrient interactions, and nutrition related core measures. Supervises and supports activities of Diet Technician. Provides evidence based nutrition education / information to providers, medical students, medical residents, dietetic interns, dietetic technician students, nutrition students, and others. Smart Heart Meal Program. Provides Parenteral Nutrition Service (PNS). Enteral Nutrition Metabolic Calorimetry Competencies and Policies Performs other duties as assigned. Concord Hospital is an Equal Employment Opportunity employer. It is our policy to provide equal opportunity to all employees and applicants and to prohibit any discrimination because of race, color, religion, sex, sexual orientation, gender, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. Know Your Rights: Workplace Discrimination is Illegal Applicants to and employees of this company are protected under federal law from discrimination on several bases. Follow the link above to find out more. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, you may contact Human Resources at 603-230-7269. Physical and Work Requirements The physical demands and characteristics of the work environment described here are representative of those that will be encountered by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The Dictionary of Occupational Titles Material Handling Classification is SEDENTARY. The employee must regularly lift, carry or push/pull less than 10 pounds, frequently lift, carry or push/pull less than 10 pounds, and occasionally lift, carry or push/pull up to 10 pounds. While performing the duties of this Job, the employee is regularly required to do fine motor, hear, speak, stand, and walk. The employee is frequently required to sit, smell, and taste. The employee is occasionally required to bend, do repetitive motion, reach, and squat. Specific vision abilities required by this job include color vision, far vision, and near vision. The employee is frequently exposed to airborne pathogens. The employee is occasionally exposed to bloodborne pathogens, bodily fluids, moving mechanical parts, radiation, slippery surfaces, toxic or caustic chemicals, and vibration. The noise level in the work environment is usually quiet.

Posted 1 week ago

Turbocam International logo

Quality Manager (Taps) - 1St Shift

Turbocam InternationalBarrington, NH
Join a team of professionals where you will be responsible for the effectiveness of the quality systems, implementation of effective inspection methodologies and developing the resources required to meet automotive quality systems standards and customer quality expectations. This position oversees the Quality staff, QMS and Supplier Quality activities as a member of the TAPS leadership team. Supervisor Specific Responsibilities: Consciously create and maintain a workplace culture that is consistent with our Mission and values. Delegate responsibility while providing clear expectations, consistent accountability and regular feedback. Lead, mentor and develop employees to consistently meet expectations by growing in competence and character. Utilize available resources to enable employees to plan and achieve their developmental goals while contributing to the ongoing success of TURBOCAM. Manage people, resources and assigned budget (if applicable) to achieve objectives. Understand, comply with, promote and implement all established company initiatives. Continuously seek to improve the safety, quality, and performance of your team. Understand and utilize all established company-wide resources provided to those ends. Come Build with Us by: Leading the TAPS Quality organization, including Quality Engineering and Lab Inspection staff, providing guidance, coaching, and development opportunities to ensure the team is equipped to meet quality objectives. Managing the TAPS quality system to maintain IATF16949 certification. Managing the TAPS QMS, to include; Quality personnel, non-conformances, customer and process control documents, quality system records, internal/compliance audits, corrective actions and foster a culture of continuous improvement. Developing effective relationships with customer contacts/systems that provide clear understanding of requirements, expectations, and assist in resolving issues and improving customer satisfaction. Overseeing supplier activities that sustain effective product flow, implement process improvements and maintain supplier audit oversight and approvals as required. Establishing metrics and KPIs to measure the effectiveness of quality initiatives. Sharing TAPS quality system performance with the Director of Quality and TAPS leadership team on a monthly basis. Utilizing experience with change management methodologies to effectively communicate and manage changes to quality processes and systems. Promoting and assisting in development of appropriate work instructions and procedures. Overseeing effective performance and submission of FAI's, and PPAP's in line with customer system requirements. Overseeing management of quality system training, including employee training plans and records. Overseeing the implementation and use of SPC to provide timely feedback on process capability. Performing other duties as necessary. Bring Your Expertise: High school diploma or GED equivalent. Bachelor's degree in technical field preferred. 5 years of managerial/leadership experience in a manufacturing quality organization. Experience in Automotive and/or Aerospace Quality Management Systems such as AS9100, IATF 16949 or ISO 13100 including developing, improving and maturing quality processes. Proficient in MS Office: Outlook, Word, Excel, Teams, ERP software (Epicor preferred), and Minitab. Working knowledge of statistical process control (SPC) and use of Root Cause Analysis tools such as 5 why, Fishbone, 8D etc. Proficient in reading blueprints and manufacturing drawings and basic interpretation Geometric Tolerancing and Dimensioning (GD&T). Demonstrated ability to perform and prioritize multiple tasks. Excellent interpersonal, communication and organization skills; attentive to detail. Ability to work in a team environment as well as independently. Requires frequent lifting and carrying of 25 lbs. or more and standing for extended periods of time. Our Culture in Action: Here at TURBOCAM, we have a Commitment to Excellence in everything that we do - whether that's the delivery of flow path components and innovative manufacturing solutions, our relationships with customers around the globe, or the investment in those that make TURBOCAM such an exceptional place to work. Enjoy comprehensive benefits with company-paid dental and life insurance (with optional add-ons for yourself and dependents), short- and long-term disability, subsidized medical (or medical opt-out bonus if covered elsewhere), and voluntary vision coverage. Take time for yourself with Paid Time Off accruing from day one, holidays, paid parental leave, and annual volunteer time. Eligibility for quarterly bonuses of up to 12.5% of gross earnings when targets are met. Grow your future with a 401(k), opportunities for profit-sharing, and skills advancement through our Educational Center, training programs, and tuition reimbursement. Stay active and healthy with on-site fitness centers, basketball/squash courts, walking trails, wellness classes, and chiropractic care. Experience a thriving culture with events, social gatherings, and quarterly catered luncheons. Advancing Our Mission The creation of our Mission has led us to honoring God and supporting Christian service to people, creating wealth for our employees, and committing to integrity in our business and personal relationships. We take ownership of our Mission by supporting charitable organizations, whether that's through donations, fundraising events, or other initiatives. We're more than just a company; we're a community! Learn more about TURBOCAM and our Mission at www.turbocam.com. All offers of employment are contingent on the satisfactory results of a pre-employment drug screening and background check, both arranged and paid for by TURBOCAM. This position also requires the satisfactory completion of both pre-employment and annual vision exams noting adequate near vision (use of corrective lenses may be acceptable). EOE/Veterans/Disabled

Posted 2 weeks ago

CentiMark logo

Roofer

CentiMarkManchester, NH
CentiMark Corporation, the national leader in the commercial roofing industry, has exceptional opportunities for experienced Commercial Roofers in the Manchester, NH area. CentiMark Corporation is North America's largest commercial roofing contractor with 100 offices and over 3,500 employees. Each office has dedicated crews, for the installation and service of all major commercial roof systems, who are highly trained and experienced with a focus on safety. We offer competitive wages, solid career opportunities, a large backlog of work & fantastic growth potential. Job Summary: Removal and replacement of various commercial roofing systems under the direction of a foreman. This includes safe operation of tools of the trade (hand tools, power tools etc). Roofers work outside in a wide variety of weather conditions and to meet the physical demands of the position, including mobility needed to complete tasks. Year round work is available The majority of our workforce has been with us over 5 years Immediate interviews are available We pride ourselves on offering lucrative employee referral bonuses Second Chance Employer- Applicants with criminal histories are welcome to apply Candidate Requirements: Experience in roofing is required 18 years of age or older Able to lift 50 lbs. & climb up & down ladders to minimum heights of 25 feet Valid Driver's License & reliable transportation Able to work weekends and/or Holidays, out of town travel and overtime - as needed Authorized to work in the United States Premier Benefits: 2 Health Insurance Plans: No Cost "Core Plan" - No Cost Medical & Dental "Buy Up Plan" - Features a lower deductible for Medical Vision Plan Employer Paid Life & AD&D Insurance Traditional 401K with Company Match Roth 401K with Company Match Flexible Spending Accounts (FSA) Paid Holidays and Vacation Employer Provided Employee Stock Ownership Program (ESOP) Weekly Pay Referral Bonuses Dayshift Hours Growth Opportunities WHY WORK FOR CENTIMARK? CentiMark provides a great work environment with challenging career opportunities. Drug Free Workplace- EOE (M/F/V/D) - E-Verify Employer For more information, please visit our website -- www.CentiMark.com/jobs

Posted 30+ days ago

Bottomline Technologies logo

Customer Success Specialist

Bottomline TechnologiesPortsmouth, NH

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Overview

Schedule
Full-time
Career level
Senior-level
Remote
Option for remote
Benefits
Career Development

Job Description

Why Choose Bottomline?

Are you ready to transform the way businesses pay and get paid? Bottomline is a global leader in business payments and cash management, with over 35 years of experience and moving more than $16 trillion in payments annually. We're looking for passionate individuals to join our team and help drive impactful results for our customers. If you're dedicated to delighting customers and promoting growth and innovation - we want you on our team!

The Role:

As a Customer Success Associate (CSA) within our Financial Messaging team, you are responsible for optimizing and enriching the customer experience through proactive engagement strategies for your assigned portfolio of Customers. Our goal is to protect and grow the revenue in our existing customer portfolio.

As a CSA, you will serve as the main point of contact for customers, helping them achieve their goals, resolve challenges, and drive engagement. You will lead our customers to their desired outcomes and demonstrate the significance of the strategic partnership with Bottomline Technologies. Through a consultative approach, you will proactively engage and enable the customer throughout the journey to ensure success and delight. You will work cross functionality to ensure teams are executing to enable customer success.

Working closely with sales, you will identify opportunities to expand business by positioning and recommending additional products, solutions and services that will maximize business value for the Customer as well as reviewing contracts and looking for opportunities to expand the current value. You will measure and monitor the adoption and health of our customers throughout the customer journey and you will be the primary engagement point with the customer for monthly reviews, as well as resolving challenges and issues. You are at the forefront of activities that will continuously drive increased customer delight and are ultimately responsible for the retention and significant growth for your assigned Customers.

This role is remote-friendly; however, we have a preference for candidates located in the Eastern time zone to support team collaboration and alignment with core working hours.

How you'll contribute:

  • Customer Management & Retention

  • Develop long-term relationships with customers, understanding their business needs.

  • Protect the revenue and maximize renewal opportunities.

  • Act as a strategic advisor, identifying opportunities for upselling and cross-selling.

  • Monitor customer health scores and proactively address potential issues.

  • Communication - Voice of the Customer

  • Be the internal voice to raise awareness if there is risk and drive the teams to mitigate it.

  • Outstanding verbal and written communication skills, with the ability to present to a diverse audience, both internally and externally

  • Support & Problem Solving

  • Serve as the main point of contact for customer inquiries and concerns.

  • Work cross-functionally with sales, support, and product teams to resolve customer issues.

  • Performance Tracking & Reporting

  • Monitor customer engagement metrics, churn rates, and overall satisfaction.

  • Prepare reports and insights on customer success initiatives.

If you have the attributes, skills, and experience listed below, we want to hear from you!

  • 3-5 years experience in SaaS Customer Success or Account Management.
  • Demonstrated commercial mindset, with an understanding of "selling moments".
  • Process orientation, with a keen focus on Customer goal achievement KPI's.
  • Experience of using data to drive growth and retention campaigns

#LI-KK1

We welcome talent at all career stages and are dedicated to understanding and supporting additional needs. We're proud to be an equal opportunity employer, committed to creating an inclusive and open environment for everyone.

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