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Project Manager - Process Management-logo
Project Manager - Process Management
Augusta Health CareersFishersville, Virginia
Position plans, directs, and ensures the successful management of projects utilizing assigned resources and best practices. Provides technical assistance in identifying, evaluating and developing methods and procedures that are efficient, effective and meet good business practice. Maintains excellent communication with all stakeholders to ensure smooth running of all projects undertaken by the team. Will function as a collegial and collaborative member of the process management office and will help grow process and project disciplines in the organization. Responsible for leading projects in a mature and organization-focused manner. Has expert experience in Project/Program Management and is able to lead in the coaching and mentoring of team members and functional managers to help them achieve individual expectations and deliverables. Assesses resource loads and makes appropriate individual assignments. Education Requirements A four year degree or equivalent experience will be considered in lieu of degree (7+ years of project management experience/training and 7+ years of management experience/training). Experience Requirements 5 years minimum experience in Project Management required. 5 years minimum Management, Team Lead, or other equivalent leadership experience required. 5 years minimum experience developing business solutions with a variety of tools. Experience creating and documenting Business Requirements, Project Plans, Project Schedules and associated project materials. Experience creating and managing project budgets and financial reporting. Experience Desired 5 years minimum experience in healthcare industry preferred Company Information Augusta Health is a mission-driven, independent, nonprofit, community health system located in Fishersville Virginia in Virginia’s scenic Shenandoah Valley. Augusta Health offers a full continuum of inpatient and outpatient which includes Augusta Medical Center a 255 bed inpatient facility and Augusta Medical Group which is comprised of 40 practice locations and four urgent care locations. Equal Opportunity Augusta Health recruits, hires and promotes qualified candidates for employment without regard to age, color, disability, gender identity or expression, marital status, national or ethnic origin, political affiliation, race, religion, sex (including pregnancy), sexual orientation, veteran or military discharge status, and family medical or genetic information.

Posted 1 week ago

Relationship Management Leader (West)-logo
Relationship Management Leader (West)
MissionSquare RetirementWashington, District of Columbia
Join a great place to work with MissionSquare, a financial services corporation with approximately $79 billion in assets under management and administration and over 600 employees. Founded in 1972, MissionSquare is dedicated to the retirement needs of public sector employees. We focus on delivering results-oriented retirement and retiree health savings plans, education, investment options, personalized guidance, and related services to public sector participants in more than 9,200 plans and nearly 2 million participant accounts. We strive to make the administration of retirement programs as easy and cost-effective as possible. We have an extraordinary talent base and invite you to consider joining MissionSquare's Revenue & Sales team. The Relationship Management Leader will lead a team of Relationship Managers (RMs) that act as the strategic points of contact for their client base in the assigned region. He/she is responsible for ensuring the team drives for excellence in client outcomes and for leading clients on corporate initiatives and industry best practices. The leader must be committed to a coaching culture and inspire teams toward ensuring the total satisfaction of our clients. Travel of up to 75% of the time. *** Must be located in the Western half of the United States*** Essential Functions for this role include: Team Leadership and Development: Lead, inspire, coach, train, and develop teams in a highly competitive market, fostering a culture of excellence and continuous improvement. Client Experience: Drive exceptional client experiences through proactive action, understanding client needs, and focusing on continuous team improvement. Business Growth and Retention: Achieve retention goals and expand the book of business through strategic, creative, and consultative selling approaches. Public Speaking and Presentations: Deliver exceptional public speaking performances for finals presentations, conferences, and client meetings, highlighting the company's expertise and value. Market Positioning: Firmly position the company’s products and services within the marketplace, enhancing brand recognition and competitive advantage. Escalation and Problem Resolution: Assist clients and relationship managers with escalations, including plan corrections and resolving operational defects, driving for satisfactory outcomes on behalf of clients. Internal Collaboration: Partner with internal shared services teams to effectively support clients and meet all contractual obligations. Client Discussions and Compliance: Discuss legal, regulatory, and design issues across client’s plans, ensuring compliance and optimal plan design. Budget Monitoring and Adherence: Monitor an annual budget for the assigned division and work closely with Finance to ensure adherence. If you have the following skills, we encourage you to apply: BA/BS or equivalent experience. 10+ years of experience. Series 7, 24 and 63 required. Excellent presentation and communication skills, with a proven ability to make highly effective client/prospective client presentations. Extensive retirement plan product knowledge. Experience with public sector/governmental retirement plans is highly desirable. Demonstrated ability to develop effective relationships at all levels within MissionSquare and among clients, including senior management, elected officials and union officials. Proven ability to develop, lead, and manage a geographically dispersed team. Comfortable dealing with both complexity and ambiguity, and able to explore multiple solutions to a problem. Ability to drive positive customer experiences through effectively addressing customer needs and resolving issues. To benefit your career and support your wellbeing, we offer: Competitive Total Rewards (compensation and benefits) package, including 401(k) Plan with matching contributions Varied incentive plans Flexible/Hybrid work schedules Wellness programs Tuition reimbursement Professional and career development courses Mentoring programs Volunteerism program As a company, MissionSquare is an Equal Opportunity Employer. We strive to create an environment that reflects the value and diversity of our employees and fosters respect among them. We believe that talent from diverse backgrounds will further enhance our ability, and mission, to serve those who serve their communities. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, or any other protected classifications under any applicable law.

Posted 2 days ago

Director, Workforce Management-logo
Director, Workforce Management
AuraBoston, Massachusetts
Aura is on a mission to create a safer internet. In a world where our lives are increasingly online, Aura's category-defining suite of intelligent digital safety products help millions of customers protect themselves against digital threats, and that number is growing rapidly. This is an exciting phase at Aura, and our team of over 400 people worldwide is guided by a leadership slate that's successfully grown startups into multi-billion dollar organizations. Come build with us! About the role: We are a fast-paced, high-growth company looking for an innovative and experienced Director of Workforce Management (WFM). Reporting to the Chief Customer Officer, this is an important leadership role responsible for leading the strategic planning, implementation, and execution of all workforce management functions for a 200-person support operation that includes both in-house and outsourced teams. This role ensures the organization meets service level agreements (SLAs), operates efficiently, and achieves strategic and operational goals, with a focus on delivering an outstanding customer experience. Day to Day: Develop and implement workforce management strategies to ensure optimal staffing levels across multiple channels (voice, chat, email, tickets, etc). Oversee capacity planning to align staffing needs with business objectives and customer demand, partnering effectively with business leaders and finance to ensure accurate forecasting and budgeting. Lead a WFM team of 4-5 people covering scheduling, real time management, and WFM systems administration. Oversee the management of our telephony and workforce management systems, managing vendor relationships and ensuring optimal implementation to align with operational objectives. Partner closely with other CX leaders to ensure alignment between operations processes and procedures and workforce management objectives. Leverage data analytics and workforce tools to enhance reporting, drive operational improvements, and increase efficiency. Collaborate with other stakeholders to identify opportunities to innovate and improve support delivery with the latest customer support technologies. Develop and manage key performance indicators (KPIs) related to workforce management, including forecasting accuracy, occupancy, shrinkage, and adherence. Present reports and insights to senior leadership, providing recommendations for improving contact center efficiency and customer experience. What you bring to the table: 7+ years of experience in workforce management within a contact center environment, with at least 4 years in a leadership role. Expertise in WFM software (e.g., Verint, NICE, Aspect, or similar) and telephony systems (e.g., Five9, RingCentral, Genesys, or similar) Strong analytical skills with experience in forecasting, capacity planning, scheduling, and real-time management. Proven ability to collaborate with operations leaders to drive innovation, process optimization, and improved customer experience. Excellent leadership, coaching, and team development abilities. Ability to work in a fast-paced, dynamic environment and drive continuous improvement. Experience with automation and AI-driven workforce optimization is a plus. Aura is committed to offering a generous package to support our employees in all aspects of their life in and out of work. Our packages offer competitive pay, generous health and wellness benefits, retirement savings plans, parental leave and much more! Pay range for this position is $112,000-$160,000, but may vary depending on job-related knowledge, skills, experience and location. #LI-remote Aura is proud to be an equal employment workplace. All qualified applicants will be considered for employment without regard to, and will not be discriminated against based on race, color, ancestry, national origin, religion, age, sex, gender, marital status, sexual orientation, gender identity, disability status, veteran status, or any protected category. Beyond equal employment opportunity, Aura is committed to being an inclusive community where all feel welcome. Aura is dedicated to providing an accessible environment for all candidates during the application process and for employees during their employment. If you need accessibility assistance and/or a reasonable accommodation due to a disability, please let your Talent Acquisition Partner know. Important privacy information for United States based job applicants can be found here .

Posted 30+ days ago

Ambulatory P&T and Formulary Management Coordinator-logo
Ambulatory P&T and Formulary Management Coordinator
Denver Health and Hospital AuthorityDenver, Colorado
We are recruiting for a motivated Ambulatory P&T and Formulary Management Coordinator to join our team! We are here for life’s journey. Where is your life journey taking you? Being the heartbeat of Denver means our heart reflects something bigger than ourselves, something that connects us all: Humanity in action, Triumph in hardship, Transformation in health. Department Acute Care Pharmacy Job Summary Under minimal supervision, the pharmacist program coordinator is responsible for the coordination of activities and processes designed to provide efficient and appropriate pharmacy program services system-wide. Activities include pharmacy program development, maintenance, and growth; monitoring program metrics for sustainability, quality, and compliance; serving as the primary resource for staff on program-specific issues; and coordination of pharmacy functions with pharmacy leadership and other departments/sections to ensure optimal patient care and interdepartmental communication. Ensures pharmacy staff is provided appropriate program training, education, and competencies. Ensures compliance with all Federal and State regulations, and departmental policies. Develops and implements sustainable policies and procedures and provides staffing support as necessary. Essential Functions : Coordination of pharmacy program functions system-wide to ensure the program is performing as designed and intended. (15%) Coordinates and works with pharmacy leadership and other hospital colleagues (e.g. physician, nursing, ancillary staff, etc.) to assist in defining policies and procedures governing daily pharmacy program practice in compliance with all applicable regulatory standards, and state and federal laws. (10%) Develops, maintains, and grows the pharmacy program via evidence-based best practice and metrics that support and demonstrate program sustainability, quality, and compliance. (10%) Is responsible for program audit-readiness for all overseeing regulatory bodies, including but not limited to The Joint Commission, the Colorado Board of Pharmacy, and the American Society of Health System Pharmacists. (10%) Follows all applicable departmental and organizational policies and procedures. (5%) Attends or participates in other programs, committees, inservice meetings and functions required by the pharmacy department. (5%) Delivers positive customer service and escalates customer and employee issues/complaints to the appropriate supervisor in a timely fashion. (5%) Promotes positive interpersonal (customer) relationships with peers, providers and leadership. Treats these individuals with courtesy, dignity, empathy, trust, and respect; consistently displays courteous and respectful verbal and non-verbal communications. (5%) Assists leadership in setting and communicating clear program expectations for staff by developing job specific expectations and behaviors for each position supporting the program. (5%) Identifies program training and staff development needs of employees and ensures appropriate training and competencies are provided in relation to the program. (5%) Initiates formal/informal activities with employees to develop departmental cohesion and collegiality. (5%) Actively identifies problems and opportunities for improvement; identifies appropriate solution and involves others in the implementation process. (5%) Ensures all legal and professional pharmacy requirements are adhered to and appropriate documentation is maintained. (5%) Interprets, verifies, and clarifies orders for all types of medications as needed. (5%) Oversees preparation of compounded medications and ensures all record keeping requirements are maintained per board of pharmacy rules and regulations. (5%) Education : Bachelor's Degree Required Work Experience : 1-3 years Three (3) year of pharmacist experience, required Required and 4-6 years Five (5) years of pharmacist experience, preferred and Licenses : PHA-Licensed Pharmacist - DORA - Department of Regulatory Agencies Required Knowledge, Skills and Abilities : Strong verbal and written communication skills, ability to interact with other members of the healthcare team and with pharmacy leadership Strong organizational skills Thorough knowledge of the principles and practices of pharmacy Thorough knowledge of pharmacy related state and federal laws Ability to maintain accurate records and prepare reports Ability to demonstrate accuracy, thoroughness, and attention to detail Ability to demonstrate sound problem solving/decision making skills with practical, efficient, economical, and reasonable solutions Broad pharmacotherapy knowledge for managing patient medication therapy needs Ability to provide input into the vision and development of pharmacy services Proficiency with Microsoft® Office required Proficiency with electronic health record software, Epic preferred Shift Days (United States of America) Work Type Regular Salary $131,100.00 - $209,800.00 / yr Benefits Outstanding benefits including up to 27 paid days off per year, immediate retirement plan employer contribution up to 9.5%, and generous medical plans Free RTD EcoPass (public transportation) On-site employee fitness center and wellness classes Childcare discount programs & exclusive perks on large brands, travel, and more Tuition reimbursement & assistance Education & development opportunities including career pathways and coaching Professional clinical advancement program & shared governance Public Service Loan Forgiveness (PSLF) eligible employer+ free student loan coaching and assistance navigating the PSLF program National Health Service Corps (NHCS) and Colorado Health Service Corps (CHSC) eligible employer Our Values Respect Belonging Accountability Transparency All job applicants for safety-sensitive positions must pass a pre-employment drug test, once a conditional offer of employment has been made. Denver Health is an integrated, high-quality academic health care system considered a model for the nation that includes a Level I Trauma Center, a 555-bed acute care medical center, Denver’s 911 emergency medical response system, 10 family health centers, 19 school-based health centers, Rocky Mountain Poison & Drug Safety, a Public Health Institute, an HMO and The Denver Health Foundation. As Colorado’s primary, and essential, safety-net institution, Denver Health is a mission-driven organization that has provided billions in uncompensated care for the uninsured. Denver Health is viewed as an Anchor Institution for the community, focusing on hiring and purchasing locally as applicable, serving as a pillar for community needs, and caring for more than 185,000 individuals and 67,000 children a year. Located near downtown Denver, Denver Health is just minutes away from many of the cultural and recreational activities Denver has to offer. Denver Health is an equal opportunity employer (EOE). We value the unique ideas, talents and contributions reflective of the needs of our community. Applicants will be considered until the position is filled.

Posted 6 days ago

Director of Facilities Management-logo
Director of Facilities Management
Hospital Housekeeping SystemsTitusville, Florida
Location: Parrish Medical Center Pay Rate: Salary - Salary Plan, 125,000.00 USD Annual Job Description Responsibilities Lead a goal-oriented plant engineering and maintenance department at a hospital to create a team that is effective, productive, and rewarding. Together with your team, you will work to extend equipment lifespan by improving specialized structures and managing operational systems. Responsibilities Establish standards and oversee maintenance operations, including repairs, shutdowns, overhauls, equipment installation, and more Provide leadership that supports a team environment that fosters morale, passion, quality, and respect Lead and manage team member recruiting, training, development, assignments, and schedules Implement and utilize a computerized maintenance management system for equipment, schedules, work orders, supplies, and budgets Act as Owners Representative for all Construction Projects. Perform daily assessments and coach and counsel team members Collaborate with department, facility, and company leadership to achieve goals Analyze data and make adjustments to ensure timeliness, accuracy, compliance, and effectiveness Drive compliance with health, safety, and industry regulatory agencies Effectively communicate with all Department Heads and Medical Staff Skills Interpersonal Skills: Ability to interact with individuals at all levels of the organization Communication: Effective written, spoken, and non-verbal communication as well as presentation skills Customer Service: Service-oriented mentality with a focus on exceeding expectations Professionalism: Maintain a positive and professional demeanor Decision Making: Ability to quickly make sound decisions and judgments Proactivity: Self-motivated with the ability to effectively prioritize projects and needs Team Player: Willingness to collaborate and provide support where needed to achieve outcomes Business Ethics: Demonstrate integrity, respect, and discretion in all business dealings Organization: Attention to detail and ability to effectively manage tasks in a fast-paced environment Requirements 5+ years of Healthcare Facility Management experience. Working knowledge of Joint Commission, ACHA, OSHA, and other regulatory bodies Computer experience with word processing, spreadsheets, and various software Must be willing to relocate. Not Required But a Big Plus Bachelor's degree in civil, mechanical, or electrical engineering, or 3+ years experience, in hospital facilities management Certified Hospital Facilities Manager (CHFM) preferred Proficiency in languages other than English, especially Spanish What We Offer Paid time off (vacation and sick) Medical, dental, and vision insurance 401(k) with employer match Employee assistance program (EAP) Employee resource groups (ERGs) Career development and ongoing training Important to Know Veterans and candidates with military experience are encouraged to apply. HHS is an Equal Employment Opportunity Employer committed to workplace diversity and inclusion. Who is HHS HHS is a private, family-owned business dedicated to caring for its team members and providing honest, quality-driven customer service. Founded in 1975 as Hospital Housekeeping Systems, today HHS provides services including housekeeping, food, and facility management to nearly 1,000 customers across six industries. We are growing rapidly and seeking motivated leaders to join us for the next stage of our journey. We support and encourage growth from within and believe that we have countless future leaders in our organization who are waiting for their next opportunity. Our Diversity, Equity, and Inclusion (DEI) Team supports a work environment where individuals of all backgrounds are heard, respected, and encouraged to grow. -

Posted 2 weeks ago

Store Management - YUBA SUTTER MARKETPLACE| YUBA CITY, CA-logo
Store Management - YUBA SUTTER MARKETPLACE| YUBA CITY, CA
Shoe PalaceYuba City, California
AT SHOE PALACE WE RUN. WE SELL. WE HAVE FUN! DO YOU HAVE WHAT IT TAKES? The Role Do you usually find yourself leading the way, being an integral member of the team, keeping the team working together, and reaching goals? Are you looking for a career in a challenging and exciting environment? The ideal candidate will be goal-oriented, data-savvy, and open to constant growth! You are the person making all the business decisions and taking on full responsibility to ensure the store is successful at all times. If you are not sales-driven and don’t like fast-paced work this is probably not for you. Here’s what a day at work may look like… Hire, manage and motivate your team to operate at a high level Drive and create sales by delivering exceptional customer service and meeting sales goals. Make sure customers are receiving the ultimate experience from your team Lead by example; Follow all policies and procedures at all times. About you… High School or equivalent 1-3 years of retail management. Make sure you understand Shoe Palace is full of opportunities and changes You have the people skills to grow your team A desire to work hard and be successful Computer savvy Honesty and loyalty, we have a strong team so we need someone even stronger to lead it It would be great but not completely necessary to have… Experience in selling Athletic Shoes a plus. Experience working with a growing company What we bring to the table... Growth! Benefits You like discounts? We got you! An open mind for new ideas Exciting work environment WE ARE LOOKING FOR ASSISTANT MANAGERS AND MANAGERS Shoe Palace is one of the most-trusted athletic footwear and apparel retail chains in the United States. What began as a small, family business in 1993 has now grown into an extremely popular chain of stores and an online retail site — shoepalace.com. We are seeking self-motivated individuals who are dynamic thinkers and outstanding communicators who will thrive in an entrepreneurial environment and want to grow with Shoe Palace Corporation. Our team members are bright, professional, enthusiastic, and able to quickly apply their skills to diverse situations

Posted 30+ days ago

Manager, Delivery Management-logo
Manager, Delivery Management
Amadeus Airport IT AmericasMiami, Florida
Job Title Manager, Delivery Management Summary of the role: The Senior Service Delivery Management role for the Americas is responsible for leading and managing the Air Operations Service Delivery Management (SDM) organization for the Border Authority Support and Maintenance (Post Go-Live) portfolio across the region , of . This role combines leadership of a team of Service Delivery Managers, direct management of the Support and Maintenance contracts of key customer accounts, and oversight of service delivery performance to ensure customer satisfaction, contract adherence, and business growth. The Senior Service Delivery Management for Americas will be a key stakeholder working alongside Sales and Pre-Sales to structure appropriate service offerings and will actively participate in strategic account planning and delivery governance. The ideal candidate brings deep service delivery management experience, is ITIL certified, thrives in a complex, dynamic environment, and can influence outcomes across multiple stakeholders. In this role you’ll: Common Accountabilities: Customer Delight: Ensure high levels of customer satisfaction by planning, executing, and continuously improving service delivery activities. Service Delivery Performance: Manage the end-to-end planning and execution of contracted services, ensuring cost, schedule, performance, and quality commitments are met. Service Management Framework: Implement and promote ITIL-based service management best practices across the region. Financial Accountability: Own the regional budget for Service Delivery Management. Ensure cost efficiency and contribute to the financial health of the organization. Executive Reporting: Provide regular executive-level summaries highlighting key performance indicators, risks, issues, and mitigation plans. Escalation Management: Act as the prime point of escalation for service issues, managing and resolving escalations with customers and internal teams. Governance and Service Reviews: Develop and implement regular service reviews with customers. Conduct strategic satisfaction interviews and report performance results to both the customer and internal leadership. Team Leadership: Lead, mentor, and develop the regional SDM team, establishing clear goals and career development plans. Policy and Strategy Influence: Influence regional resource planning, budgeting, and policy definition based on business needs and strategic vision. Specific Accountabilities: Direct Account Management: Personally manage key strategic accounts within the Americas region while overseeing other SDMs managing their assigned accounts. Sales Support: Collaborate with Sales and Pre-Sales to ensure the right services are proposed, scoped, and contracted to meet customer needs effectively. Scope Management: Manage contract scope and any changes, ensuring clear documentation, impact analysis, and approvals. Operational Reviews: Lead and/or participate in monthly operational service reviews with the customer and internal service delivery teams. Growth Enablement: Identify service expansion opportunities at existing customers, working closely with Account Management to position new offerings. Portfolio Alignment: Recognize business needs and identify appropriate Amadeus portfolio solutions to meet customer demands. Issue and Risk Management: Continuously assess service risks and proactively manage or escalate as appropriate. Invoice Support: Collaborate with finance and operations to support accurate and timely invoicing for all delivered services. Strategic Vision: Develop and communicate a mid- to long-term vision for regional service delivery, aligning activities with broader business strategies. About the ideal candidate: Bachelor’s degree in business, IT, Engineering, or related field and/or equivalent work experience ITIL Certification preferred 10+ years of experience in Service Delivery Management for post go-live solutions, preferably in complex, multi-country IT or aviation environments. Minimum of 5 years’ previous experience in contract fulfillment, working with SLA’s and customer agreements Proven leadership experience managing teams and driving high performance to include at least 3 years’ experience managing a team abroad Experience in managing and negotiating with external customers and internal stakeholders at executive levels. Previous experience working with airports, border control, managing support and maintenance of the (airline, airport, border control etc.) contracts Previous experience in providing support on the post go live side Relevant financial management skills, including budget ownership and financial reporting. Excellent communication, interpersonal, and customer relationship skills. Ability to operate with high autonomy, exercise sound judgment, and handle complex decision-making processes. Strategic thinker with the ability to translate vision into actionable goals. Fluent in English and Spanish (Written and spoken) Portuguese is a plus Ability to travel as needed Working at Amadeus, you will find: 🎯 A critical mission and purpose - At Amadeus, you will be powering the future of travel and pursuing a critical mission and extraordinary purpose. 🌎 A truly global DNA - Everything at Amadeus is global, from our people to our business, which translates into our footprint, processes, and culture. 🎓 Great opportunities to learn - Learning happens all the time and in many ways at Amadeus, through on-the-job training, formal learning activities, and day-to-day interactions with colleagues. 🤗 A caring environment - Amadeus fosters a caring environment, nurturing both a fulfilling career and personal and family life. We care about our employees and strive to provide a supportive work environment. 💰 A complete rewards offer - Amadeus provides attractive remuneration packages, covering all essential components of a competitive reward offer, including salary, bonus, equity, and benefits. 🌟 A flexible working model - We want our employees to do their best work, wherever and however it works best for them. 🌈 A diverse and inclusive community - We are committed to leveraging our uniquely diverse population to drive innovation, creativity, and collaboration across our organization. 📈 A Reliable Company - Trust and reliability are fundamental values that drive our actions and shape long-lasting relationships with our customers, partners, and employees. Application process: The application process takes no longer than 10 minutes! Create your candidate profile, upload your Resume/CV and apply today! #LI-AM2024 Diversity & Inclusion Amadeus is an Equal Employment Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or a related medical condition), ancestry, national origin, age, genetic information, military or veterans status, sexual orientation, gender expression, perception, or identity, marital status, mental or physical disability status, or any other protected federal, state, or local status unrelated to performance of work involved. Amadeus endeavors to make https://jobs.amadeus.com/ accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at accommodations@amadeus.com . This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.

Posted 2 weeks ago

Supervisor, IT Service Management (ITSM)-logo
Supervisor, IT Service Management (ITSM)
sppLittle Rock, Arkansas
Southwest Power Pool (SPP) is about more than power. We’re about the power of relationships. Our employees have the opportunity to work together to ensure electricity is delivered reliably and affordably to the millions of people living in our service territory. We have been voted one of Arkansas’ Best Places to work by Arkansas Business and we are looking for a member of our team who is passionate about our mission to keep the lights on! We have a core ideology here at SPP that we stand by: Do the right thing, for the right reason, in the right way. We believe in supporting our employees through a fantastic benefits package: Competitive pay with bonus opportunities Excellent insurance package including three great medical plans to choose from, employer-paid short term disability, long term disability, and life insurance Relocation assistance Flexible working environment for positions that are eligible where employees have the flexibility to work from home and come in where collaborative in person work is needed. Fantastic contributions to your retirement through a 401(k) savings plan with employer-match benefits and a defined benefit plan fully funded by SPP COMPENSATION INFORMATION The salary range(s) represents our good faith estimate for the role at this time. While we strive to provide competitive and transparent compensation, there may be circumstances where an offer is above or outside of the listed range. We are open to discussing salary expectations with qualified candidates considering factors such as the candidate's qualifications, skills, competencies, experience and geographic location will all be considered during the hiring process. Supervisor, IT Service Management (ITSM) | Pay Range: $109,500.00 -$142,250.00 Join Our Team as Supervisor, IT Service Management! We’re looking for a proactive, detail-oriented leader to join our team as the Supervisor of IT Service Management (ITSM) . In this role, you’ll lead a team responsible for core ITSM functions — including Change Management, Incident & Problem Management, IT Asset Management, Baseline Configuration, and Operating System (OS) Security Patching. These capabilities are essential to maintaining the reliability, availability, and security of SPP’s systems and ensuring compliance with regulatory standards. As Supervisor, you will oversee day-to-day ITSM operations, ensure best practices are followed, and support the team in delivering high-quality, consistent processes. You’ll play a key role in driving continuous improvement, coordinating with internal teams, and contributing to SPP’s security posture. This position interacts across multiple departments and plays a leadership role in audit and regulatory activities related to IT controls and NERC CIP compliance. This role is ideal for a leader who thrives on building strong teams, driving accountability, and strengthening organizational processes. You’ll have the opportunity to shape how SPP manages critical IT services, coach and mentor staff, and be a key contributor to enterprise-wide initiatives. If you're ready to lead where service management meets operational excellence, we encourage you to apply and help support the systems that power the grid. Qualifications Education Requirements: Bachelor’s degree in an Information Technology-related field, or equivalent job-related experience Experience Requirements: 8+ years of experience in Information Technology, Engineering, or a related field Required: Strong leadership skills Excellent customer service and organizational skills Flexibility and the ability to function with constantly changing and multiple priorities General knowledge of operating systems, application development and support, and database management systems Proven troubleshooting, problem solving, and analytical skills Excellent written and oral communications skills Understanding of, compliance with and enforcement of SPP Policies and Procedures Preferred : Five (5) years utility industry experience Five (5) years of team leadership experience A variety of experience in Information Technology applications projects General knowledge of SPP Operations functions, processes, procedures Work Environment: This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Physical Demands : The physical and mental demands described here are representative of those that must be met by an employee to perform the essential functions of this job successfully. While performing the duties of this job, the employee is regularly required to make decisions, interpret data, and problem solve. The employee frequently is required to stand or sit for extended periods; use hands to operate a computer keyboard and standard office equipment. The employee must occasionally lift and move up to 10 pounds. Requires the ability to work and collaborate with managers and employees at all levels to exchange ideas, information, and opinions to facilitate the task. Specific vision abilities required by this job include close vision, distance vision, color vision, and ability to adjust focus. Position Type, Location and Hours : This is a full-time, onsite hybrid position based in Little Rock, Arkansas. The standard workweek is Monday through Friday, from 8:00 a.m. to 5:00 p.m., with extended hours may be required. Job requires managing staff working rotating shift schedules with long hours. Travel Requirement: This position requires minimal (15%) travel SPP is an Affirmative Action and Equal Opportunity Employer of individuals with disabilities and protected veterans and is committed to excellence. If you need a reasonable accommodation for any part of the employment process, please contact us at HR@spp.org and let us know the nature of your request. We will only respond to messages left that involve a request for a reasonable accommodation in the application process. We will accommodate the needs of any qualified candidate who requests a reasonable accommodation under the Americans with Disabilities Act (ADA). At SPP we believe in a culture of belonging. Learn more here: Culture of Belonging - Southwest Power Pool . Full job descriptions will be made available to those selected for an interview.

Posted 1 week ago

Shipment Management Associate-logo
Shipment Management Associate
RyderFort Worth, Texas
Job Seekers can review the Job Applicant Privacy Policy by clicking here . Job Description : Summary As part of the Ryder team, the Shipment Management Associate II will handle a variety of tasks. Essential Functions Technical Support of SMC Operations: Provide tactical front line support for all command center activities at the account level and after hours support via pager and remote access as required Customer Interfacing: Active communications (electronic/personal) with internal and external customers on operational issues to insure all items are addressed in a timely manner Continuous Improvement & ISO 9001 Quality Program: Responsible for development and documenting operational processes and procedures at the account level to support site wide ISO 9001 quality system Customer Solution Development and Support: Proved support for peers and subordinates key operational decisions and non-typical requests to support customers business needs Operational Training: Participate in the development, deployment and maintenance of both client specific and operations generic training materials and delivery methods Project Management: Manage a variety of account specific and site wide tactical and strategic projects Additional Responsibilities The SMC may be required to support the client after hours, such as nights, weekends and/or holidays via cell phone rotation and remote equipment Performs other duties as assigned. Skills and Abilities Ability to represent the company with external constituents Represent Ryder Shipment Management Services in a professional manner to internal and external parties Ability to build strong customer relationships Demonstrated customer service capabilities Direct customer interface (internal/external) on all customer related issues Effective leadership skills Strong verbal and written communication skills Ability to work independently and as a member of a team Demonstrates problem solving skills Ability to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors) Flexibility to operate and self-driven to excel in a fast-paced environment Capable of multi-tasking, highly organized, with excellent time management skills Detail oriented with excellent follow-up practices Qualifications H.S. diploma/GED required Bachelor's degree preferred in Transportation Management, Logistics, Business Administration or related field Two (2) years or more direct Transportation or Logistics work experience required Travel None DOT Regulated No #FB #INDexempt #LI-AH Job Category Supply Chain Compensation Information : The compensation offered to a candidate may be influenced by a variety of factors, including the candidate’s relevant experience; education, including relevant degrees or certifications; work location; market data/ranges; internal equity; internal salary ranges; etc. The position may also be eligible to receive an annual bonus, commission, and/or long-term incentive plan based on the level and/or type. Compensation ranges for the position are below: Pay Type : Salaried Minimum Pay Range : 42300 Maximum Pay Range : 47000 Benefits Information : For all Full-time positions only : Ryder offers comprehensive health and welfare benefits, to include medical, prescription, dental, vision, life insurance and disability insurance options, as well as paid time off for vacation, illness, bereavement, family and parental leave, and a tax-advantaged 401(k) retirement savings plan. Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace . All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability. Security Notice for Applicants : Ryder will only communicate with an applicant directly from a [@ryder.com] email address and will never conduct an interview online through a chat type forum, messaging app (such as WhatsApp or Telegram), or via an online questionnaire. During an interview, Ryder will never ask for any form of payment or banking details and will never solicit personal information outside of the formal submitted application through www.ryder.com/careers . Should you have any questions regarding the application process or to verify the legitimacy of an interview or Ryder representative, please contact Ryder at careers@ryder.com or 800-793-3754. Current Employees : If you are a current employee at Ryder, please click here to log in to Workday to apply using the internal application process. Job Seekers can review the Job Applicant Privacy Policy by clicking here .

Posted 6 days ago

Director/Senior Director, Product Management-logo
Director/Senior Director, Product Management
CleverSan Francisco, California
Clever is on a mission to connect every student, worldwide, to a world of learning. With our identity platform for education, we serve 77% of U.S. schools and over 1 million K12 students internationally. As a trusted partner for schools and educators, we provide secure, seamless access to digital learning tools that empower students everywhere. Clever, a Kahoot! Company, is headquartered in San Francisco, CA, but our impact extends far beyond. Learn more about us at www.clever.com . Clever is looking for an Director of Product Management with deep Software-as-a Service (SAAS) experience to lead a team of Product Managers across Clever’s product suite. You’ll lead product strategy and execution in a small enterprise setting, working to scale products that enhance the security and user experience for 77% of US schools and a growing International footprint. You will contribute meaningfully to Clever’s strategic direction and collaborate with senior leaders across the organization. This position requires a combination of strategic leadership, technical expertise, and team management to ensure the development and delivery of high-quality products and services. A DAY IN THE LIFE: Lead product development for Clever’s suite of solutions, including cybersecurity solutions for schools and data and interoperability solutions for edtech vendors Collaborate with cross-functional teams, including engineering, design, and sales, to execute the roadmap and bring new features to market Develop a deep understanding of customer pain points and the competitive landscape to shape product enhancements Manage and mentor a team of PMs, ensuring a high standard of leadership and innovation Up-level product development processes and culture Partner with external stakeholders to co-create solutions tailored to K12 environments Represent Clever publicly in industry working groups Drive a data-centric product culture, using metrics to measure success and drive continuous improvement WHAT WE’RE LOOKING FOR: Extensive experience in product management—at least 10 years for Director level and 12 years for Sr. Director Demonstrated track record building SAAS products with enterprise customers is required, including 0-1 products Either experience building K12 Edtech products or experience developing and scaling cybersecurity and Identity & Access Management (IAM) products is preferred Leadership expertise with a minimum of 5 years (Director level) or 8 years (Sr. Director) of team management experience, highlighted by a history of building and scaling high-performing, results-driven teams Experience working in small enterprise companies or startups, understanding the unique challenges of these environments Customer-facing experience, including enterprise customer engagement with executive leadership Deep knowledge of product craft and processes Ability to balance customer needs with business goals, driving product decisions that align with company strategy Excellent communication and leadership skills to influence and inspire teams and stakeholders Commitment to equity and belonging: Clever believes that the classrooms we serve and our company’s halls should be spaces that are diverse, equitable, and inclusive. We seek opportunities and celebrate actions that further allow us to build diverse teams, include every voice, and create a safe space for everyone to bring their authentic selves into the workplace CLEVER BENEFITS AND PERKS: A competitive salary Flexible Paid Time Off Paid Parental Leave Top-notch healthcare, vision, and dental coverage for you and your family Best-in-class mental healthcare service that supports employees' mental and emotional wellness A generous personal development yearly budget which can be used for courses, conferences, trainings, books, and more A comprehensive Learning & Development program that enables employees to enhance their skills, knowledge, and functional expertise Annual company and team events to connect with fun, bright coworkers SALARY TRANSPARENCY: The range of our base salary cash compensation for the director level for candidates living in the United States, besides NYC and San Francisco, CA, is between $199,00 - $235,000. For candidates living in NYC and San Francisco, CA is between $219,000 - $258,000 . The range of our base salary cash compensation for the senior director level for candidates living in the United States, besides NYC and San Francisco, CA, is between $233,000 - $275,000. For candidates living in NYC and San Francisco, CA is between $257,000 - $302,000 . All final offers are determined using multiple factors including experience and level of expertise. Clever does not conduct interviews via text or Telegram. We will never ask for your financial information or reimbursement of equipment of any kind. If you receive any communications regarding employment with Clever that you think might be a scam, please email recruitingscam@clever.com. If you are a resident of Colorado, please note you have the right to redact your age-related information like age, birth date, or dates of schooling.

Posted 30+ days ago

Entry Sales To Management (Remote)-logo
Entry Sales To Management (Remote)
Global EliteBrooklyn Park, Minnesota
100% Remote. Incredible Growth Opportunities. World Class Mentors and Leaderships Teams. AO wants YOU to join the team. AO is looking for overachievers that pride themselves on developing incredible working and client relationships, have outstanding self determination and are looking to grow within their careers working full-time. With the role being commission based pay, YOU determine how much YOU are worth. Company Incentives: Incentive Trips with Top Leaders to destinations like Cabo, Tulum, Vegas, and Cancun Incredible Prizes - Jeep Wranglers, Macbook Pros, and Airbnb Getaways 100% Remote Work From Anywhere (no, really!) Weekly Training Calls Preferred Qualifications: Excellent communication skills, including active listening and problem-solving Ability to learn, adapt, and adjust on the go Works well with others and individually Possesses a strong work ethic and drive to succeed To be considered, please submit your contact information and an updated copy of your resume for review. *In the interest of community wellness, AO has adjusted our business operations. As such, all interviews will be conducted via Zoom video conferencing*

Posted 6 days ago

Senior Loss Management Operations & Modernization Manager-logo
Senior Loss Management Operations & Modernization Manager
Enact Mortgage Insurance CorporationRaleigh, North Carolina
At Enact, we understand that there’s no place like home. That’s why we bring our deep expertise, insightful offerings, and extra mile service to work every day to help lenders put more people in homes and keep them there. We’re looking for an ambitious and forward-thinking Senior Loss Management Operations & Modernization Manager in Raleigh, NC or Remote (US) to join us in fulfilling our mission, while utilizing our values of excellence, improvement, and connection. In this role, you will help modernize our Claims and Loss Mitigation capabilities, while playing a key role in our relationships with Fannie Mae, Freddie Mac, and other stakeholders. In this highly visible and collaborative role, you’ll work closely with the Claims Operations team to identify and implement process improvements, while ensuring compliance with company policies, applicable laws, and regulations. You will also manage cross-functional initiatives that drive loss mitigation and operational excellence. This position is an exciting new opportunity for someone who wants to grow into a future Claims leadership role while shaping the future of the Loss Management group. LOCATION Enact Headquarters, Raleigh, NC – Hybrid Schedule or Remote (US) YOUR RESPONSIBILITIES Drive operational enhancements and transformation within Claims and Loss Mitigation by acting as the key partner for the Enterprise Analytics group and identifying opportunities for automation, simplification, and technology integration. Manage the relationship with Freddie Mac, Fannie Mae, and other external partners, with a focus on delivering strategic claims and loss mitigation solutions that align with evolving GSE guidelines. Stay up to date on GSE guidance, compliance advisories, and policy changes; translating these into actionable updates and collaborating cross-functionally to ensure timely implementation. Serve as a key partner in executing GSE’s loss mitigation initiatives. Partner closely with the Claims team to ensure modernization efforts align with day-to-day operations and long-term strategy. Develop a strong understanding of claims workflows, policy interpretation, and audit readiness to provide meaningful insights and support. Support efforts to ensure consistency and compliance with the Master Policy and applicable regulatory requirements. Partner with the internal audit and risk groups to maintain and enhance internal controls within the Loss Management group. Maintain the Claims Control Registry and support PMIERs validation requirements. Lead internal policy and process documentation, including SOP management and validation process. Manage Special Deal requests and audit processes. Develop deep expertise in loss management operations while building leadership skills for future opportunities within the organization. Collaborate across all areas of the business to drive success. YOUR QUALIFICATIONS Bachelor’s degree 2+ years’ experience in the insurance or financial services industry Working knowledge of claims/loss mitigation operations, or demonstrated ability and desire to become a subject matter expert Experience managing or supporting strategic partnerships with external stakeholders (e.g., GSEs, vendors, or regulators) Strong analytical process improvement skills with the ability to translate data into actionable insights Excellent written, verbal, interpersonal, and presentation skills Proven ability to manage multiple initiatives and execute independently with minimal oversight Advanced Microsoft Office skills (Excel, Outlook, PowerPoint, etc.) PREFERRED QUALIFICATIONS Familiarity with insurance claims processes, including auditing, policy interpretation, and special deal structures. Previous project management, claims, underwriting, and/or compliance experience. Comprehensive knowledge of Master Policy processes and compliance. Experience with leading process and technology implementations in a regulated environment. COMPANY Enact Holdings, Inc. (Nasdaq: ACT), operating primarily through its wholly owned subsidiaries, is a leading publicly traded U.S. private mortgage insurance provider, offering borrower-centric products that enable lenders and other partners across the U.S. to help people responsibly achieve and maintain the dream of homeownership. By empowering customers and their borrowers, Enact seeks to positively impact the lives of those in the communities in which it serves in a sustainable way. Headquartered in Raleigh, North Carolina, we play an active role in supporting a healthier Triangle community. We also support our colleagues’ philanthropic efforts in their home communities across the U.S. Enact values all perspectives, characteristics and experiences, along with providing a positive and inclusive culture for employees to grow and succeed. We strive to create an environment where employees can bring their full, authentic selves to work to help each other and their customers. We are proud to be an equal opportunity employer and all hiring decisions are based on merit, qualifications, and business needs. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. WHY WORK AT ENACT We bring innovative thinking to the situations at hand We seek out and incorporate diverse views to strengthen our outcomes We work on challenging and rewarding projects We offer competitive benefits: Hybrid work schedule (shared in-office days Tues/Wed/Thurs) Generous Time Off 40 Hours of Volunteer Time Off Tuition Reimbursement and Student Loan Repayment Paid Family Leave and Flexible Spending Accounts 401k with up to 5% employer match Fitness and Emotional Wellness Reimbursements Onsite Gym ADDITIONAL The base salary pay range for this role starts at a minimum rate of $ 108,100 up to the maximum of $ 188,800 . In addition to your base salary, you will also be eligible to participate in an incentive plan. The incentive plan is based on performance and the target earning opportunity is 15% of your base compensation. The final determination on base pay for this position will be based on multiple factors at the time of this job posting including but not limited to geographic location, experience, and qualifications to ensure pay equity within the organization.

Posted 5 days ago

Account Management Lead-logo
Account Management Lead
Low BatteryLos Angeles, California
Vision We will be the definitive home for next-generation superfans in music & culture. The future is a world where we’re undeniably the leader in social-first brand building. Obsession has driven perfection in tailoring our content to audience passion points and we’ve transformed followers into fiercely loyal community members. We’ve bridged the gap from the digital to the physical world, providing our communities with unforgettable experiences and products that define culture. We’ve become the go-to platform for artists to amplify their stories, distribute their music, and partner with brands. About Us Low Battery is a network of nine social-first brands with an audience of over 50 million. We’re where the next generation of superfans comes for entertainment related to music and culturally relevant content. Our brands span music, fashion, gaming, news, and more. RapTV | What’s Next in Hip Hop & Culture | @rap Bars | For Die-Hard Hip-Hop Fans | @bars Concerts | Live Hip Hop & New Music for the Next Generation | @concert ReggaetonTV | Latin Music & The Culture Surrounding it | @reggaetontv Drip | What's Next In Fashion, Style, & Culture | @drip Controller | All Things Gaming & Entertainment | @controller PopHive | The Buzz on All Things Pop Culture | @pophive Country Hub | Country, Now | @countryhub Company Culture We don’t hide the truth that it won’t be easy to work here. We’re bringing together a special team obsessed with craftsmanship and high standards, and we’re cultivating a unique culture to make our ambitious vision a reality. Some characteristics include but are not limited to: Big ambitions matched by uncommon hard work & commitment; A high degree of autonomy and a builders mindset: “Stop complaining, Start solving”; Radical obsession over our audiences; Uncompromisingly high standards for quality &creativity; Relentless accountability & ownership; Overwhelming transparency matched with direct communication & feedback; A-typical encouragement of failure & learning; Desperate pursuit of truth and goals as opposed to looking good; We’re early on our journey…paddling out to catch the big wave. Every day we strive to live these values, but we’re not perfect, and it doesn’t always happen. While our culture will evolve over time, many of these values are fundamental and, therefore, will not. If this sounds exciting — come be uncommon with us — we look forward to working with you! Overview The Account Management & Strategy Lead is a “founding” hire of the Account Management & Strategy department. For someone excited to build something from the ground up and have an impact on our top company priority, brand partnerships & client services, this will be fun! Responsibilities Own partner relationships and communication with “white glove” premium service levels, including maintaining a 12-hour SLA for responding to clients. Perform research to stay abreast of industry trends and where competitors are winning to proactively identify opportunities for current and prospective partners and inform our product offering across social, video, branded content, etc. Own pre-sales, including partner communications; own the RFP submission process end to end, including managing the strategy & creative brainstorming process with key team members and creation of sales materials (decks, one-sheets, media plans, etc.) required for submission. Own post-sales campaign execution & project management, including leading internal & external communications; ensuring timely execution of content production and ad delivery; and post-campaign tasks, including wrap decks, other reporting, billing, etc. Collaborate cross-functionally & wear many hats. At an early-stage company, you’ll need to be scrappy and view no task as beneath you. You’ll be asked to own things like running our ads manager to put paid spend behind a campaign, creating a process from scratch, working with our content and social teams to develop ideas for partners, etc. Expected Outcomes Results Focused Partner Retention & Satisfaction RFP Win Rate (Shared with Sales) Activity Focused 12-hour SLA for partner response times (Service Level Agreement) What We’re Looking For Builder. Someone who is scrappy, gritty, and comfortable solving problems independently. You’ve been a part of an early-stage company or building things from scratch: entering new markets, building processes from scratch, and being comfortable with the unknown. Operational & Strategic. You’ll not only lead building our Account Management function from the ground up, which requires the ability to define efficient processes for work, but you’ll also have the opportunity to punch up and support strategy for sales opportunities. Customer (Partner Obsessed). As a newcomer in media, we’re underdogs. To compete, we must provide white glove, premium service levels and obsess over our partners' goals and needs. Our Account Management and strategy Lead will own this. New Media Savant. You’re not just passionate & curious, you’re obsessed. You live & breathe all of the digital trends in social, video, branded content, etc., and use insights to develop strategic recommendations for our partners and broader company strategy as a whole. You might have/be… (Preferred, but not required) Passionate about hip-hop music. Based in Los Angeles or New York City. Experience with media buying. Closing Competitive compensation A fully remote team Annual team summits Health Benefits (Medical, Dental, Vision, Life, etc.) Yearly skills development budget RapTV is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

Posted 2 weeks ago

Entry Sales To Management (Remote)-logo
Entry Sales To Management (Remote)
Global EliteSan Francisco, California
100% Remote. Incredible Growth Opportunities. World Class Mentors and Leaderships Teams. AO wants YOU to join the team. AO is looking for overachievers that pride themselves on developing incredible working and client relationships, have outstanding self determination and are looking to grow within their careers working full-time. With the role being commission based pay, YOU determine how much YOU are worth. Company Incentives: Incentive Trips with Top Leaders to destinations like Cabo, Tulum, Vegas, and Cancun Incredible Prizes - Jeep Wranglers, Macbook Pros, and Airbnb Getaways 100% Remote Work From Anywhere (no, really!) Weekly Training Calls Preferred Qualifications: Excellent communication skills, including active listening and problem-solving Ability to learn, adapt, and adjust on the go Works well with others and individually Possesses a strong work ethic and drive to succeed To be considered, please submit your contact information and an updated copy of your resume for review. *In the interest of community wellness, AO has adjusted our business operations. As such, all interviews will be conducted via Zoom video conferencing*

Posted 6 days ago

Total Health Management Consultant-logo
Total Health Management Consultant
Marsh McLennanAtlanta, Georgia
Company: Mercer Description: At Mercer, we make a difference in the lives of more than 110 million people every day by advancing their health, wealth, and careers. We’re in the business of creating exciting and rewarding futures for our clients and their employees — whether we’re designing affordable health plans, securing finances for retirement or aligning employees with workforce strategy. Capitalizing on analysis and insights as catalysts for change, we anticipate and understand the impact of business decisions, now and in the future. Our holistic view and deep expertise allow us to see client’s current and future needs through a lens of innovation and impact and every idea and solution we offer. MercerWell Consultant What can you expect? This is a tremendous opportunity to join our dynamic and growing MercerWell practice which is part of our Health & Benefits (H&B) line of business In this role you will serve on a team of experts supporting health and well-being projects across Mercer’s US and global client base. You will support and work with broader Mercer Client teams to support the execution of client engagements which include marketplace overviews; strategy development; procuring, developing and implementing solutions; managing solutions; and data analytics for monitoring the impact of solutions What’s in it for you? We are the global leader in the human resources consulting As part of Mercer, we offer top-notch benefits: multiple medical, dental, and vision plans with choices to fit all needs and budgets - benefits coverage starting Day 1 In addition, Mercer has other benefits and discounts on products and services, and more We will count on you to: Develop materials to communicate to clients the latest population health management marketplace, trends, and benchmarks Work closely with carriers and vendors to serve clients in benefits procurement and administration Work with a team of colleagues to support them in the execution of complex client engagements, including managing overall service delivery, strategy, financial evaluations, procurements, implementations, and ongoing monitoring Utilize appropriate Mercer tools in the development and execution of client work (e.g., HERO Scorecard, RFI database, Mercer survey data) Draw upon Mercer’s multi-disciplinary team of consultants and information to bring the resource(s) forward to execute client work Responsible for tracking and managing billable time targets Support lead consultants in new business opportunities Incorporate compliance and professional standards into all work processes, including peer review and maintaining required licensure What you need to have: BA/BS, or advanced degree in psychology, social work, public health, or related field Min 5 years’ experience in identifying, designing, recommending and implementing efficient, innovative business solutions to employers' complex population health management challenges Ability to prioritize and handle multiple tasks in a demanding work environment and to work independently and on a team Superior analytical, strategic planning, oral and written communication, interpersonal and listening skills Excellent organizational and project management skills Knowledge of MS Office Tools (Excel, PowerPoint) Mercer, a business of Marsh McLennan (NYSE: MMC), is a global leader in helping clients realize their investment objectives, shape the future of work and enhance health and retirement outcomes for their people. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit mercer.com, or follow on LinkedIn and X. Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, veteran status (including protected veterans), or any other characteristic protected by applicable law. If you have a need that requires accommodation, please let us know by contacting reasonableaccommodations@mmc.com. Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.

Posted 4 days ago

Area Manager, Health Information Management-logo
Area Manager, Health Information Management
MRO CareersIrving, Texas
The Area Manager is responsible for managing the daily scheduling of approximately 8-20+ ROI Specialists to ensure that all facilities have sufficient coverage. The Area Manager will act as the liaison between MRO and the client management staff to ensure that all ROI activities are compliant with established clinic policies, federal and state regulations and are completed in a timely manner Full Time, Area Manager in the West Region. Position requires travel about 25-50% of the time in the following areas, Irving, Texas, and Louisiana. TASKS AND RESPONSIBILITIES: Manages workflow among on-site employees to ensure maximum productivity and quality standards are met. Adjusts work assignments as needed to cover peak periods, leave and vacancies. Prioritizes work to ensure completion of ROI function. Adjusts work assignments as needed to cover peak periods, leave and vacancies at the staffed hospital sites. Provides coverage in event of backlogs, illness, vacation or leave of absence of medical record staff. Performs Quality Assurance monitoring of work performance for the ROI Specialists. Conducts productivity and work performance reviews for ROI Specialists in accordance with MRO/customer policies and procedures and Federal/State law. Monitors performance and provides performance feedback and evaluations for ROI Specialists. Monitors and approves paid time off and schedules for all staff. Promotes a positive self-image of MRO with emphasis on customer service by treating patients, co-workers, and medical center personnel with courtesy and respect. Responds to customer needs in a positive and efficient manner. SKILLS|EXPERIENCE: High School Diploma/GED required. Bachelor’s and/or Associates Degree in Health Information Management, Business Administration or health related field or equivalent experience is preferred. 1 years supervisory/management experience in acute care setting. Knowledge of HIPAA privacy information standards required. Demonstrates excellence in written communication and interpersonal skills. Proficiency in Microsoft Office Applications required. Ability to travel 50%. Physical Requirements: Position requires travel by car and air and ability to mobilize throughout multiple sites. Position requires standing, sitting, lifting up to 20 pounds. Position is performed in office and hospital settings. * This job description reflects management's assignment of essential functions. It does not prescribe or reflect the tasks that may be assigned

Posted 3 weeks ago

Store Management -TEXAS CITY | Texas City, TX-logo
Store Management -TEXAS CITY | Texas City, TX
Shoe PalaceTexas City, Texas
AT SHOE PALACE WE RUN. WE SELL. WE HAVE FUN. DO YOU HAVE WHAT IT TAKES? The Role Do you usually find yourself leading the way, being an integral member of the team, keeping the team working together, and reaching goals? Are you looking for a career in a challenging and exciting environment? The ideal candidate will be goal-oriented, data-savvy, and open to constant growth! You are the person making all the business decisions and taking on full responsibility to ensure the store is successful at all times. Do you have what it takes? Join the winning team! Here’s what a day at work may look like… Hire, manage and motivate your team to operate at a high level Drive and create sales by delivering exceptional customer service and meeting sales goals. Make sure customers are receiving the ultimate experience from your team Lead by example; Follow all policies and procedures at all times. About you… High School or equivalent 1-3 years of retail management. Make sure you understand Shoe Palace is full of opportunities and changes You have the people skills to grow your team A desire to work hard and be successful Computer savvy Honesty and loyalty, we have a strong team so we need someone even stronger to lead it It would be great but not completely necessary to have… Experience in selling Athletic Shoes a plus. Experience working with a growing company What we bring to the table... Growth! Benefits You like discounts? We got you! An open mind for new ideas Exciting work environment WE ARE LOOKING FOR ASSISTANT MANAGERS AND MANAGERS Shoe Palace is one of the most-trusted athletic footwear and apparel retail chains in the United States. What began as a small, family business in 1993 has now grown into an extremely popular chain of stores and an online retail site — shoepalace.com. We are seeking self-motivated individuals who are dynamic thinkers and outstanding communicators who will thrive in an entrepreneurial environment and want to grow with Shoe Palace Corporation. Our team members are bright, professional, enthusiastic, and able to quickly apply their skills to diverse situations

Posted 30+ days ago

Collateral Management – Sr. Associate/Specialist-logo
Collateral Management – Sr. Associate/Specialist
Pacific Investment Mgt Co.Newport Beach, California
PIMCO is a global leader in active fixed income with deep expertise across public and private markets. We invest our clients’ capital across a range of fixed income and credit opportunities, leveraging our decades of experience navigating complex debt markets. Our flexible capital base and deep relationships with issuers have helped us become one of the world’s largest providers of traditional and nontraditional solutions for companies that need financing and investors who seek strong risk-adjusted returns. Since 1971, our people have shaped our organization through a high-performance inclusive culture, in which we celebrate diverse thinking. We invest in our people and strive to imprint our CORE values of Collaboration, Openness, Responsibility and Excellence. We believe each of us is here to help others succeed and this has led to PIMCO being recognized as an innovator, industry thought leader and trusted advisor to our clients. Collateral Management – Sr. Associate/Specialist PIMCO is seeking a motivated and analytically skilled professional to join our Collateral Management team. This role offers an exciting opportunity to engage in the monitoring of daily collateral movements and contribute to the development of advanced reporting and optimization tools. You will work alongside internal technology teams and third-party vendors to help develop industry-leading solutions. The ideal candidate will have a strong educational background in financial engineering or a related field, a strategic mindset, and a keen interest in collateral management. Key Responsibilities: Strategic Collaboration: Assist the collateral management team in developing and executing strategies that align with PIMCO's business objectives, with a focus on collateral optimization. Process Enhancement: Collaborate with the team to assess and enhance collateral management processes and systems, aiming for increased efficiency and control through automation. Technology Collaboration: Work with internal technology teams to identify and implement solutions that improve collateral management processes, including the development of tools for real-time insights. Hedge Fund Support: Collaborate with the Hedge Fund PMs and the other teams within Trade Floor Operation supporting the hedge funds to establish best practices around treasury management which includes cash management, liquidity forecasting, prime brokerage, and funding strategies to ensure optimal capital allocation. Stakeholder Coordination: Coordinate with trading desks, risk management, operations, and technology teams to ensure smooth collateral operations and foster a collaborative environment. Regulatory Adherence: Assist in ensuring compliance with global regulations and industry standards related to collateral management, leveraging technology to streamline processes. Counterparty Interaction: Engage with derivative counterparties to support alignment with PIMCO’s business objectives, using analytical tools to assess relationships. Vendor Oversight: Support the management of relationships with external vendors to ensure service quality and alignment with PIMCO's goals. Position Requirements: Education: Master of Financial Engineering (MFE) or a related advanced degree preferred. Experience: 4 or more years of experience within an asset management firm or investment bank, with a strong focus on a diverse range of asset classes and instruments, particularly fixed income preferred. Interest in Financial Markets: A keen interest in financial markets and collateral management, with a willingness to learn and grow in a dynamic environment. Technical Skills: Proficiency in programming languages such as VBA, Python, and SQL for data analysis, process automation, and the development of reporting tools that enhance decision-making capabilities. Analytical Mindset: Strong analytical and problem-solving skills, with the ability to think critically and contribute to innovative solutions in collateral management. Strategic Thinking: Strong strategic planning and execution skills, with the ability to think critically and solve complex problems, particularly in the context of designing and implementing innovative collateral management solutions. Communication Skills: Strong communication and interpersonal skills to effectively collaborate with various teams and stakeholders. Join PIMCO and become part of a dynamic team that is leading the way in collateral management innovation, driving efficiency and excellence through technology and strategic partnerships. PIMCO follows a total compensation approach when rewarding employees which includes a base salary and a discretionary bonus. Base salary is the fixed component of compensation that is determined by core job responsibilities, relevant experience, internal level, and market factors. The discretionary bonus is used to award performance and therefore is determined by company, business, team, and individual performance. Salary Range: $ 100,000.00 - $ 135,000.00 Equal Employment Opportunity and Affirmative Action Statement PIMCO recruits and hires qualified candidates without regard to race, national origin, ancestry, religion (including religious dress and grooming practices), sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), sexual orientation, gender (including gender identity and expression), age, military or veteran status, disability (physical or mental), any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity and affirmative action, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other basis such as medical condition, or marital status under applicable laws. Applicants with Disabilities PIMCO is an Equal Employment Opportunity/Affirmative Action employer. We provide reasonable accommodation for qualified individuals with disabilities, including veterans, in job application procedures. If you have any difficulty using our online system due to a disability and you would like to request an accommodation, you may contact us at 949-720-7744 and leave a message. This is a dedicated line designed exclusively to assist job seekers with disabilities to apply online. Only messages left for this purpose will be considered. A response to your request may take up to two business days.

Posted 1 week ago

Entry Sales To Management (Remote)-logo
Entry Sales To Management (Remote)
Global EliteKohler, Wisconsin
100% Remote. Incredible Growth Opportunities. World Class Mentors and Leaderships Teams. AO wants YOU to join the team. AO is looking for overachievers that pride themselves on developing incredible working and client relationships, have outstanding self determination and are looking to grow within their careers working full-time. With the role being commission based pay, YOU determine how much YOU are worth. Company Incentives: Incentive Trips with Top Leaders to destinations like Cabo, Tulum, Vegas, and Cancun Incredible Prizes - Jeep Wranglers, Macbook Pros, and Airbnb Getaways 100% Remote Work From Anywhere (no, really!) Weekly Training Calls Preferred Qualifications: Excellent communication skills, including active listening and problem-solving Ability to learn, adapt, and adjust on the go Works well with others and individually Possesses a strong work ethic and drive to succeed To be considered, please submit your contact information and an updated copy of your resume for review. *In the interest of community wellness, AO has adjusted our business operations. As such, all interviews will be conducted via Zoom video conferencing*

Posted 2 weeks ago

Webber-Tunnel Operator- Infrastructure Management-logo
Webber-Tunnel Operator- Infrastructure Management
FerrovialSan Francisco, California
About us: Founded in 1963, Webber is a leading construction company that specializes in heavy civil, waterworks, energy and infrastructure management and is dedicated to safely providing intelligent solutions to its clients and community.Webber is headquartered in Houston, Texas, with offices and projects in the United States and Canada. Webber supports a wide range of project models to meet client needs, including traditional design bid build, design build, alternative delivery models and public private partnership (P3) solutions. Webber also has an in-house engineering services department to help optimize building efficiency and quality while solving complex project challenges using field experience, innovative construction methods and BIM technology. As a subsidiary of Ferrovial, Webber has access to a global network of skilled engineers, best-in-class technology and vast resources. Job Description: Position Summary Responsible for the efficient and safe workings of the traffic flow through the roadways and tunnels, including the coordination and management of complex tunnel safety systems in response to incidents and Emergencies from the Tunnel Control Centers. Primary Duties and Responsibilities Ensure safe, effective and efficient ongoing traffic operations, Maintenance of Traffic (MOT), incident response, and maintenance access of the Tunnel Coordinate detection, assessment, and verification of incidents and emergencies Provide accurate incident notification/dispatch to IRC and 911 dispatch communications Communicate and transmit real-time traffic information to the TMC regarding any incidents or emergencies upon occurrence and coordinate the response of other supporting emergency agencies Initiate appropriate action per the incident response protocol including operation of life safety systems and coordinated response to on-road incidents with incident response personnel and external Agencies in accordance with approved IMP’s Monitor roadway surface to ensure the tunnel is free from hazards and debris Perform security monitoring of tunnel and equipment regularly Participate in testing of TSI critical operational systems and tunnel emergency drills Develop and maintain an expert working knowledge of the tunnel SCADA and TSCS control systems, including their criticality in performance monitoring, data accuracy, and availability metrics Participate in frequent training opportunities including induction, cross skilling, toolbox, and NIMS Keep work environment free of distractions Participate in control room shift handover at end of every shift Provide feedback on opportunities for implementing Better Way and Continuous Improvement Assist with logging subcontractor and approved visitor access to the Project via the Tunnel Operations Center. Avoids legal challenges by complying with federal, state, and local legal requirements. Positively contribute to a diverse, inclusive and fair work environment, free from discrimination, bullying and harassment. Carry out all duties in line with Company policies and procedures as amended from time to time. Knowledge, Skills & Abilities Knowledge of traffic and real-time incident management operations (Preferred) Must be driven to achieve and take great pride in providing a high level of service to tunnel patrons and the general public. Must be able to change and adapt quickly within a constantly evolving and fast-paced work environment. The candidate must possess strong focus and resilience working under pressure within very limited time constraints while balancing ongoing multiple priorities. Ability to take appropriate action prior to arrival of first responders is a must. The individual should have strong communication skills. The candidate will be flexible changing roles between leading as well as supporting other tunnel operators, responding entities, and maintenance response crews during all phases of incident management. This position requires the ability to implement prescribed incident response emergency procedures. Must have the ability to recognize hazards inherent in routine and non-routine tasks and make adjustments to avoid loss, injury or accident. Must be able to observe safety requirements in the workplace. Must be able to think clearly and focus on your safety in your immediate surroundings, while using tools and equipment, driving, or operating equipment. Will be required to wear Personal Protective Equipment (PPE) appropriate to the tasks per site policy. Comfortable with the frequent use of communication equipment, i.e. two-way radios and landline telephones Comfortable with entering real-time data via computers Comfortable in the operation, control, viewing, and interpretation of static screen displays and video systems displaying real-time information, images, and events at variable distances May change priorities frequently mid-task to provide an immediate response to events unfolding in real-time Ability to process and analyze data for reports Excellent oral and written communication skills An ability to liaise at all levels: with staff, incident response crews, maintenance crews, first responders, contractors, visitors Must have the ability to recognize hazards inherent in tasks and avoid loss, injury or accident Education and Experience High School Diploma or GED A minimum of three (3) years’ experience in a control center operations role providing critical, strategic infrastructure support services or related field Moderate level computer skill with MS Excel and in the reading and interpretation of process flowcharts Valid Driver’s License with good driving record essential Must be able to meet DOT certification requirements Prior work experience in a transportation management / traffic operations control center preferred Serious consideration will also be given to applicants with a background in one of the following critical, strategic control center environments: 911 operator, first responder support, casino security, energy utility, or military/intelligence operations. Work Conditions / Physical Demands Work Environment Office and Field Environment Limited Access Environments 24/7 Operations-Nights, Weekends, Holidays, Overtime Minimum travel required Physical Demands Prolonged periods of sitting Prolonged periods of watching computer monitors Minimum lifting-30 pounds The Statements herein are intended to describe the general nature and levels of work performed by employees, but are not a complete list of responsibilities, duties and skills required of personnel so classified. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the employer. Webber, LLC provides equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, gender, national origin, age, disability, or status as a Vietnam Era or special disabled veteran in accordance with applicable federal and state laws. Webber, LLC complies with applicable local, state and federal laws governing nondiscrimination in employment at each location the Company operates. This policy applies to all terms and conditions of employment, including, but not limited to: hiring, placement, promotion, termination, leaves of absence, compensation, and training. The Statements herein are intended to describe the general nature and levels of work performed by employees, but are not a complete list of responsibilities, duties and skills required of personnel so classified. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the employer.

Posted 1 week ago

Augusta Health Careers logo
Project Manager - Process Management
Augusta Health CareersFishersville, Virginia
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Job Description

Position plans, directs, and ensures the successful management of projects utilizing assigned resources and best practices. Provides technical assistance in identifying, evaluating and developing methods and procedures that are efficient, effective and meet good business practice. Maintains excellent communication with all stakeholders to ensure smooth running of all projects undertaken by the team. Will function as a collegial and collaborative member of the process management office and will help grow process and project disciplines in the organization. Responsible for leading projects in a mature and organization-focused manner. Has expert experience in Project/Program Management and is able to lead in the coaching and mentoring of team members and functional managers to help them achieve individual expectations and deliverables. Assesses resource loads and makes appropriate individual assignments.

Education Requirements

A four year degree or equivalent experience will be considered in lieu of degree (7+ years of project management experience/training and 7+ years of management experience/training).

Experience Requirements

5 years minimum experience in Project Management required.
5 years minimum Management, Team Lead, or other equivalent leadership experience required.
5 years minimum experience developing business solutions with a variety of tools.
Experience creating and documenting Business Requirements, Project Plans, Project Schedules and associated project materials.
Experience creating and managing project budgets and financial reporting.

Experience Desired

5 years minimum experience in healthcare industry preferred

Company Information
Augusta Health is a mission-driven, independent, nonprofit, community health system located in Fishersville Virginia in Virginia’s scenic Shenandoah Valley. Augusta Health offers a full continuum of inpatient and outpatient which includes Augusta Medical Center a 255 bed inpatient facility and Augusta Medical Group which is comprised of 40 practice locations and four urgent care locations.

Equal Opportunity
Augusta Health recruits, hires and promotes qualified candidates for employment without regard to age, color, disability, gender identity or expression, marital status, national or ethnic origin, political affiliation, race, religion, sex (including pregnancy), sexual orientation, veteran or military discharge status, and family medical or genetic information.