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Assembled logo
AssembledSan Francisco, CA
About Assembled Assembled builds the infrastructure that underpins exceptional customer support, empowering companies like CashApp, Etsy, and Robinhood to deliver faster, better service at scale. With solutions for workforce management, BPO collaboration, and AI-powered issue resolution, Assembled simplifies the complexities of modern support operations by uniting in-house, outsourced, and AI-powered agents in a single operating system. Backed by $70M in funding from NEA, Emergence Capital, and Stripe, and driven by a team of experts passionate about problem-solving, we're at the forefront of support operations technology. We are building products at Assembled that our customers absolutely love that are helping a ton of real people around the globe get better customer support. We've recently heard from customers: "while your competitors are telling us how to boot Windows, you're colonizing Mars" and "we love your roadmaps, only partly because you actually deliver!" and "this is such a great experience, I can never work at a company that uses anything else." We are looking for another product manager to join our team and help us continue to delight and grow. Product Management at Assembled is responsible for articulating the most important problems to solve in a way that will delight customers and grow the business. To do this, you should expect to partner closely with support teams at the world's best brands (of all sizes) and regularly meet with prospects to paint the vision and learn about their problems and what resonates. PMs here also grease the works across the company to make everything go smoother, from understanding impact to enabling teams to evangelizing new ways to leverage AI to shouting out wins. In this role, you bring strategy to life by growing our market-leading workforce management product to solve new customer needs and expanding into critical new uses cases like capacity planning. Your work might touch on hard forecasting math and ways to use AI and other techniques to automate workflows and schedule thousands of people. And, you'll work with a small team of phenomenal PMs from diverse and impressive backgrounds who are all innovating in how to build products the age of AI. Your day to day will include: Work with prospects and customers to deeply understand problems and needs. Conduct research and interviews, partner across functions, and analyze feedback and usage data. Collaborate with engineering and design teams to design and deliver impactful solutions. Provide clear requirements and direction, prioritize key features, and remove blockers. Our team is highly collaborative and individual engineers and designers wear a lot of hats. Expect and empower rigorous discussion and debate. Evangelize the product vision and roadmap to internal and external stakeholders. Share the "why" behind key decisions and rally teams around the product strategy. Foster a culture of experimentation and iteration. Design ways to test and validate new features or strategies, measuring impact & adoption and incorporating learnings. Drive product performance and key metrics. Report on insights to leadership and cross-functional teams and craft strategies to drive adoption and value. Champion high product quality. We hold a high bar for usability, visual design, as well as relevance to complex user workflows. Foster a fast-paced, growth-mindset, empathetic culture. The needs of our customers are changing quickly as companies grow (or shrink) and navigate new ways of working. At the same time, our company has more than doubled the number of customers in the past year. The ability to thrive in ambiguity and change and help us proactively shape the function and culture is critical. Preferred qualifications Minimum of 2 years of product management experience in fast-growing tech environments (Enterprise SaaS experience strongly preferred) Collaborative style, with a track record of building strong partnerships, trust, and respect across functions and making the people around you more effective You've led and shipped complex, impactful products that show you know how to handle tradeoffs and obstacles Strong written and verbal communication skills: this is a rigorous writing culture that welcomes discussion and feedback Customer orientation, with a passion for translating business problems into product solutions Analytical mindset and ability to meaningfully engage with data Technical fluency to drill into complex design and implementation challenges Excited to work in person in our San Francisco office a minimum of 3 days a week (or more!)

Posted 30+ days ago

AAON logo
AAONTulsa, OK
Job Details Job Location: AAON Tulsa - Tulsa, OK Position Type: Full Time Salary Range: $1.00 - $1.00 Salary Travel Percentage: Up to 25% Job Shift: Day Job Category: Customer Service Description Summary The Manager, Customer Success Program Management leads a team of program and project managers responsible for delivering exceptional customer experiences through effective order and project execution. This role focuses on team leadership, operational oversight, and resource alignment to ensure timely, accurate, and efficient delivery for key customer accounts. The manager drives team performance, fosters collaboration across departments, and supports continuous improvement initiatives to enhance processes and customer satisfaction. Primary Duties Lead and develop a team of program and project managers across multiple levels, providing coaching, feedback, and career development. Oversee workload distribution and resource planning to ensure balanced assignments and timely execution. Monitor team performance metrics and implement strategies to improve efficiency and quality. Serve as escalation point for complex issues, guiding resolution and ensuring customer commitments are met. Collaborate with cross-functional leaders in engineering, supply chain, and production to align priorities and resolve operational challenges. Support implementation of process improvements and standard work practices across the team. Prepare and present team performance reports to senior leadership. Foster a culture of accountability, collaboration, and continuous learning. Ensure compliance with company policies, safety standards, and customer requirements. Perform other duties as assigned. Qualifications Bachelor's degree in Business, Engineering, or related field; 7+ years of experience in project or program management, including 2+ years in a leadership role. Strong people management skills with experience leading diverse teams. Proven ability to manage multiple priorities and drive results in a fast-paced environment. Solid understanding of production planning, supply chain processes, and customer success principles. Excellent communication and interpersonal skills. Knowledge, Skills, and Abilities Leadership and team development expertise. Strong organizational and problem-solving skills. Ability to analyze data and make informed decisions. Proficiency in project management tools and reporting systems. Customer-focused mindset with ability to balance operational needs and client expectations. Disclaimer: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. This job description is not an exhaustive list of all functions that the employee may be required to perform, and the employee may be required to perform additional functions. The company reserves the right to revise this job description at any time. The employee must be able to perform the essential functions of the position satisfactorily. If requested, reasonable accommodations may be made to enable employees with disabilities to perform the essential functions of the job, absent undue hardship. Bachelor's degree in Business, Engineering, or related field; 7+ years of experience in project or program management, including 2+ years in a leadership role. Strong people management skills with experience leading diverse teams. Proven ability to manage multiple priorities and drive results in a fast-paced environment. Solid understanding of production planning, supply chain processes, and customer success principles. Excellent communication and interpersonal skills. Knowledge, Skills, and Abilities Leadership and team development expertise. Strong organizational and problem-solving skills. Ability to analyze data and make informed decisions. Proficiency in project management tools and reporting systems. Customer-focused mindset with ability to balance operational needs and client expectations. Disclaimer: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. This job description is not an exhaustive list of all functions that the employee may be required to perform, and the employee may be required to perform additional functions. The company reserves the right to revise this job description at any time. The employee must be able to perform the essential functions of the position satisfactorily. If requested, reasonable accommodations may be made to enable employees with disabilities to perform the essential functions of the job, absent undue hardship. Bachelor's degree in Business, Engineering, or related field; 7+ years of experience in project or program management, including 2+ years in a leadership role. Strong people management skills with experience leading diverse teams. Proven ability to manage multiple priorities and drive results in a fast-paced environment. Solid understanding of production planning, supply chain processes, and customer success principles. Excellent communication and interpersonal skills. Knowledge, Skills, and Abilities Leadership and team development expertise. Strong organizational and problem-solving skills. Ability to analyze data and make informed decisions. Proficiency in project management tools and reporting systems. Customer-focused mindset with ability to balance operational needs and client expectations. Disclaimer: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. This job description is not an exhaustive list of all functions that the employee may be required to perform, and the employee may be required to perform additional functions. The company reserves the right to revise this job description at any time. The employee must be able to perform the essential functions of the position satisfactorily. If requested, reasonable accommodations may be made to enable employees with disabilities to perform the essential functions of the job, absent undue hardship. Summary The Manager, Customer Success Program Management leads a team of program and project managers responsible for delivering exceptional customer experiences through effective order and project execution. This role focuses on team leadership, operational oversight, and resource alignment to ensure timely, accurate, and efficient delivery for key customer accounts. The manager drives team performance, fosters collaboration across departments, and supports continuous improvement initiatives to enhance processes and customer satisfaction. Primary Duties Lead and develop a team of program and project managers across multiple levels, providing coaching, feedback, and career development. Oversee workload distribution and resource planning to ensure balanced assignments and timely execution. Monitor team performance metrics and implement strategies to improve efficiency and quality. Serve as escalation point for complex issues, guiding resolution and ensuring customer commitments are met. Collaborate with cross-functional leaders in engineering, supply chain, and production to align priorities and resolve operational challenges. Support implementation of process improvements and standard work practices across the team. Prepare and present team performance reports to senior leadership. Foster a culture of accountability, collaboration, and continuous learning. Ensure compliance with company policies, safety standards, and customer requirements. Perform other duties as assigned.

Posted 6 days ago

Atlas Executive Consulting logo
Atlas Executive ConsultingSan Diego, CA
Are you searching for an opportunity to take your career to the next level? Ignite Digital Services is a fast-growing digital transformation company serving the national security sector. Our small business applies data science, program management and technical domain expertise to help clients implement data-driven approaches that maximize operational efficiencies. We've redefined what it means to be a leader in our industry by creating and maintaining effective and rewarding working relationships with our clients, partners and internal team members. Our company culture is built upon a team-based approach, which offers continuous opportunities for personal growth and innovation, while providing unmatched value to our clients. Perks of Working at Ignite Digital Services: Competitive pay and benefits, including PTO Education stipends and referral bonuses Compelling work with the U.S. federal government Strong emphasis on volunteer and community engagement Opportunity to shape the future of our industry Supportive colleagues and management who invest in your growth Responsibilities: Assist the Government in drafting procurement-related documents in accordance with FAR, DFARS, NMCARS, and DoD 5000 series requirements. Coordinate Industry Days. Develop requirements documents, including Market Research Reports, Work Statements, CDRLs, CLINs, DD-254s, Acquisition Plans, Source Selection Plans, Justifications & Approvals, and Determinations & Findings. Provide administrative source selection support. Administer contracts, including preparation of Procurement Requests, Modification Requests, Technical Direction Letters/Instructions, and tracking obligations/expenditures and deliverables. Minimum Qualifications: Bachelor's degree. Able to obtain TS/SCI clearance when supporting TS/SCI programs/projects. Experience working with FAR/DFARS/NMCARS Contracts Management for DoD programs and major acquisition program contracts. Desired Qualifications: One (1) year of professional experience in contract management. Salary: $90k+ to align with education and experience. Applicants selected will be subject to a government security investigation and must meet eligibility requirements for access to classified information. Ignite Digital Services is a Small Business committed to providing exceptional service to government agencies at competitive prices. The capabilities and experience of our staff and our extensive industry relationships distinguish Ignite Digital Services among government contractors. Equal Opportunity Employer/Veterans/Disabled For individuals who would like to request an accommodation, please visit https://bit.ly/2XqZoLM (CA) or https://bit.ly/3Eo922f (SC) or contact Human Resources. Ignite Digital Services will not make any posting or employment decision that does not comply with applicable laws relating to labor and employment, equal employment opportunity, employment eligibility requirements or related matters. Nor will Ignite Digital Services require, in a posting or otherwise, U.S. citizenship or lawful permanent residency in the U.S. as a condition of employment except as necessary to comply with law, regulation, executive order, or federal, state, or local government contract. OFCCP'S Pay Transparency Rule EEO is the Law Poster Create a Job Alert Interested in building your career at Ignite Digital Services? Get future opportunities sent straight to your email. Create alert

Posted 30+ days ago

PwC logo
PwCWashington, DC

$99,000 - $266,000 / year

Industry/Sector Asset and Wealth Management Specialism Industry Tax Practice Management Level Manager Job Description & Summary At PwC, our people in tax services focus on providing advice and guidance to clients on tax planning, compliance, and strategy. These individuals help businesses navigate complex tax regulations and optimise their tax positions. Those in tax compliance at PwC will focus on validating clients' compliance with tax laws and regulations. You will review and analyse financial data, prepare and file tax returns, and assist businesses in meeting their tax obligations while minimising risks of non-compliance. Enhancing your leadership style, you motivate, develop and inspire others to deliver quality. You are responsible for coaching, leveraging team member's unique strengths, and managing performance to deliver on client expectations. With your growing knowledge of how business works, you play an important role in identifying opportunities that contribute to the success of our Firm. You are expected to lead with integrity and authenticity, articulating our purpose and values in a meaningful way. You embrace technology and innovation to enhance your delivery and encourage others to do the same. Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to: Analyse and identify the linkages and interactions between the component parts of an entire system. Take ownership of projects, ensuring their successful planning, budgeting, execution, and completion. Partner with team leadership to ensure collective ownership of quality, timelines, and deliverables. Develop skills outside your comfort zone, and encourage others to do the same. Effectively mentor others. Use the review of work as an opportunity to deepen the expertise of team members. Address conflicts or issues, engaging in difficult conversations with clients, team members and other stakeholders, escalating where appropriate. Uphold and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements. The Opportunity As part of the Financial Services Tax team you are expected to provide benefits through digitization, automation, and increased efficiencies. As a Manager you are expected to supervise, develop, and coach teams, manage client service accounts, and drive assigned client engagement workstreams by supervising teams and independently solving and analyzing complex problems to develop top-quality deliverables. You are expected to leverage PwC's exceptional technical knowledge and specialization, coupled with industry insights, to solve clients' needs. Responsibilities Supervise and develop team members to achieve exceptional deliverables Manage client service accounts and engagement workstreams Independently solve and analyze complex problems Utilize PwC's technical knowledge and industry insights to address client needs Drive digitization, automation, and efficiency improvements Coach teams to enhance their skills and performance Oversee successful planning, budgeting, and execution of projects Foster a culture of continuous improvement and innovation What You Must Have Bachelor's Degree in Accounting 4 years of experience CPA, Member of the Bar or other tax, technology, or finance-specific credentials may qualify for this opportunity What Sets You Apart Thorough knowledge of compliance and consulting for financial partnerships Knowledge of structuring funds to limit tax liability In-depth tax technical skills in partnership tax forms Experience identifying and addressing client needs Building, maintaining, and utilizing networks of client relationships Success as tax technical business advisor Familiarity with CRM systems Knowledge of automation and digitization in professional services Experience with alternative fee arrangements and pricing strategies Travel Requirements Up to 40% Job Posting End Date Learn more about how we work: https://pwc.to/how-we-work PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy . As PwC is an equal opportunity employer, all qualified applicants will receive consideration for employment at PwC without regard to race; color; religion; national origin; sex (including pregnancy, sexual orientation, and gender identity); age; disability; genetic information (including family medical history); veteran, marital, or citizenship status; or, any other status protected by law. For only those qualified applicants that are impacted by the Los Angeles County Fair Chance Ordinance for Employers, the Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, San Diego County Fair Chance Ordinance, and the California Fair Chance Act, where applicable, arrest or conviction records will be considered for Employment in accordance with these laws. At PwC, we recognize that conviction records may have a direct, adverse, and negative relationship to responsibilities such as accessing sensitive company or customer information, handling proprietary assets, or collaborating closely with team members. We evaluate these factors thoughtfully to establish a secure and trusted workplace for all. Applications will be accepted until the position is filled or the posting is removed, unless otherwise set forth on the following webpage. Please visit this link for information about anticipated application deadlines: https://pwc.to/us-application-deadlines The salary range for this position is: $99,000 - $266,000, plus individuals may be eligible for an annual discretionary bonus. For roles that are based in Maryland, this is the listed salary range for this position. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws. PwC offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation, personal and family sick leave, and more. To view our benefits at a glance, please visit the following link: https://pwc.to/benefits-at-a-glance

Posted 30+ days ago

SOLUTIONHEALTH logo
SOLUTIONHEALTHAmherst, NH
Come work at the best place to give and receive care! Job Description: Who We Are: Southern New Hampshire Health has been a cornerstone of the region since 1893, delivering high-quality, compassionate care close to home. Anchored by Southern New Hampshire Medical Center-a 188-bed, DNV-accredited hospital in downtown Nashua with a Level III-N trauma center, Level II Special Care Nursery, and Magnet designation for nursing excellence-we offer a full spectrum of services from primary care to advanced diagnostics and specialized treatments. Our medical staff includes over 500 providers from Foundation Medical Partners, and local practices. Foundation Medical Partners, our multi-specialty group, spans 70+ practices across southern New Hampshire and northern Massachusetts, providing coordinated, patient-centered care to thousands each year. About the Job: As an RN Embedded Care Coordinator, you'll be at the heart of our population health strategy, managing care for complex patients within a primary care setting. You'll collaborate with interdisciplinary teams to create individualized care plans, support chronic disease self-management, and ensure smooth transitions across care settings. This role is essential in promoting patient empowerment, improving clinical outcomes, and enhancing the overall quality of care. What You'll Do: Deliver the full scope of nursing care in-person, by phone, and via telehealth Assess, plan, implement, and evaluate individualized care plans for complex patients Provide education and coaching for chronic disease self-management (e.g., diabetes, COPD, CHF, asthma) Coordinate care across transitions, including hospital discharges and specialty referrals Use population health tools and EMR systems for patient tracking and pre-visit planning Collaborate with internal and community partners to support patient-centered care Participate in quality improvement initiatives and maintain professional competencies Who You Are: A licensed RN in New Hampshire with at least 2 years of clinical nursing experience Experienced in ambulatory care, case management, or population health (preferred) Skilled in chronic disease management, telephone triage, and patient education Proficient in EMR systems and PC-based applications Compassionate, adaptable, and highly organized with strong communication skills Committed to professional growth and collaborative care Why You'll Love Us: Health, dental, prescription, and vision coverage for full-time & part-time employees Short-term, long-term disability, life & pet insurance Tuition reimbursement & Nursing Student Loan Paydown Program 403(b) Retirement savings plans Continuous earned time accrual & more! Work Shift: Monday-Friday 8a-5p SolutionHealth is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, disability status, veteran status, or any other characteristic protected by law.

Posted 1 week ago

Tempus logo
TempusBoca Raton, FL

$160,000 - $220,000 / year

Passionate about precision medicine and advancing the healthcare industry? Recent advancements in underlying technology have finally made it possible for AI to impact clinical care in a meaningful way. Tempus' proprietary platform connects an entire ecosystem of real-world evidence to deliver real-time, actionable insights to physicians, providing critical information about the right treatments for the right patients, at the right time. The Senior Director, Genomics Strategy and Operations will support the Senior Director, Genomics and will share development and execution of strategic focus areas for the oncology business - where to play and how to win - for growing the oncology Genomics business to a specific revenue target over a multi-year period. What You'll Do: Portfolio Strategy: Develop near and long-term portfolio vision, strategy and roadmap for Tempus' oncology products, based on analysis of customer needs, competitive landscape, internal feasibility, and financial and strategic value. Deliverables include: 3-5 year long term franchise plans, prioritizing new product and other business growth opportunities (e.g, WGS strategy, tissue, liquid, hereditary and heme portfolio strategies) Near-term franchise plans for assay improvements, product changes, customer experience priorities to deliver the optimal product to patients and providers Target product profiles (TPPs) Commercialization and lifecycle management plans Cross Functional Collaboration: Collaborate with cross-functional leadership (sales, marketing, market access, medical, product, R&D, customer success, etc.) to deliver on business goals for the oncology portfolio Ensure appropriate resource availability and prioritization Constantly evaluate trade-off decisions to ensure product development speed, efficiency, and quality Develop launch clinical evidence and reimbursement strategies to guide new product launch planning Proactively monitor competitive intelligence and customer feedback to identify and act on new threats and opportunities Business Operations: Manage business prioritization, facilitate the development of objectives and key results (OKRs), manage product forecasts and execution of business objectives. Business Development: Evaluate new business partnership opportunities to deliver new offerings to customers or open new channels to sell. Partnership Management: Oversee the implementation of new partnerships, foster strong relationships and manage performance of the partnership. Customer Experience Strategy: Develop short, medium and long term strategies for business growth across the end to end customer experience. Product Launch: Manage product launch strategy, coordinate launch across the commercial organization. This individual will support the creation and execution plan to achieve the long term strategy, working closely with the Senior Director, Genomics, and articulate that vision internally and externally to align the organization to that plan. Together, they will continue to evaluate and refine the list of initiatives based on experimentation and customer feedback. The Senior Director, Genomics Strategy & Operations will have six direct reports, all of which are leads of individual testing portfolios, customer experience and partnership management/product launch. Requirements: Bachelors degree required, MBA preferred 8+ years of experience in an analytical business role such as business strategy, finance, sales operations, and/or business intelligence, including 2+ years of experience in commercial strategy / sales operations 3+ years of experience managing direct reports Strong business acumen, including the ability to translate data insights into action plans Excellent verbal and written communication skills Entrepreneurial mindset and comfort with ambiguity Solutions-oriented and biased to action Commercial experience in oncology, with clinician-facing products, and/or within a life sciences organization $160,000-$220,000 The expected salary range above is applicable if the role is performed from Illinois and may vary for other locations (California, Colorado, New York). Actual salary may vary based on qualifications and experience. Tempus offers a full range of benefits, which may include incentive compensation, restricted stock units, medical and other benefits depending on the position. We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Posted 30+ days ago

Ivy Tech Community College logo
Ivy Tech Community CollegeEast Chicago, IN

$47+ / hour

Ivy Tech Community College is seeking to expand our pool of part-time faculty to teach Construction Management classes. Adjunct faculty positions provide quality, effective instruction in assigned courses on a part-time, temporary basis. This is an in person position* Pay Rate: $47.35 per contact hour Where: Lake County Campuses (East Chicago, Gary, Crown Point) Responsibilities and Duties Instructs and guides the class in an efficient and effective manner Maintains accurate records of student work and attendance Prepares thoroughly for each instructional hour Maintains a safe and orderly learning environment Grades and returns student work in a timely manner Counsels students regarding their grades and progress in the course Constructs classroom materials that support the goals of the course Designs curriculum and a schedule of instruction Stays abreast of the most current teaching methods and technology in the classroom Uses assessment techniques to improve learning and teaching Assists with establishing goals and objectives for the course, selecting text and constructing a syllabus Maintains communication with instructors from other divisions in order to keep courses up-to-date and appropriate Attends professional development opportunities when possible Minimum Requirements: Five (5) years minimum experience in Construction Management Hold an OSHA certification Have experience in Specification and Estimation Experience in Building Print Reading Experience in Building Code and Standards Experience in Project Management Preferred Requirements: Bachelor's degree in Construction Management, Civil Engineering, or other related field One year of teaching experience in Construction Management in a post-secondary school Current industry-recognized certification within the field of construction management Experience in Green Building Technology Ivy Tech Community College is an accredited, equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, ethnicity, national origin, marital status, religion, sex, gender, sexual orientation, gender identity, disability, age or veteran status. As required by Title IX of the Education Amendments of 1972, Ivy Tech Community College does not discriminate on the basis of sex, including sexual harassment in its educational programs and activities, including employment and admissions. Questions specific to Title IX may be referred to the College's Title IX Coordinator or to the US Department of Education Office of Civil Rights. Ivy Tech Community College is an accredited, equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, ethnicity, national origin, marital status, religion, sex, gender, sexual orientation, gender identity, disability, age or veteran status. As required by Title IX of the Education Amendments of 1972, Ivy Tech Community College does not discriminate on the basis of sex, including sexual harassment in its educational programs and activities, including employment and admissions. Questions specific to Title IX may be referred to the College's Title IX Coordinator or to the US Department of Education Office of Civil Rights.

Posted 1 week ago

Lambda logo
LambdaSeattle, Washington
Lambda, The Superintelligence Cloud, builds Gigawatt-scale AI Factories for Training and Inference. Lambda’s mission is to make compute as ubiquitous as electricity and give every person access to artificial intelligence. One person, one GPU. If you'd like to build the world's best deep learning cloud, join us. What You’ll Do Own the end-to-end creation and maintenance of internal documentation, SOPs, and process maps for our Data Center AI and supplier operations teams. Build clear, actionable documentation for operational workflows (e.g., circuit ordering, decomm procedures, capacity planning, supplier onboarding etc). Partner with business operations, engineering, networking, and procurement teams to gather and validate technical and procedural information. Establish document governance standards (e.g., version control, naming conventions, access control). Develop and maintain team-specific Confluence or Notion spaces as central repositories for operational knowledge. Translate high-complexity and technical information into documentation accessible by internal stakeholders across departments. Create one-pagers and executive-ready summaries to support quick decision-making. Help design and maintain a scalable system of record for data center and supplier operations processes. Drive proactive audits and cleanup of existing documentation to ensure accuracy and usability. Contribute to onboarding and training materials for new hires and cross-functional teams. Who You Are An organized and detail-oriented writer who understands how to simplify the complex. Comfortable working in fast-paced, ambiguous environments with minimal hand-holding. Curious and proactive, you don’t just document what exists, you identify what’s missing and go find it. A strong communicator who can extract key information from SMEs and translate it into high-quality documentation. A self-starter with a bias for action and a passion for operational excellence. Top Requirements Documentation & Knowledge Management: Proven experience writing and maintaining internal documentation in a fast-moving technical or infrastructure environment. Process Orientation: Familiarity with operations, provisioning, and/or data center processes; ability to map workflows clearly. Cross-Functional Collaboration: Able to work effectively with technical and non-technical stakeholders across operations, engineering, and supplier teams. Structured Thinking: Ability to create templates, define document standards, and implement repeatable documentation rhythms. Execution Without Hand-Holding: Strong ownership mentality and ability to run with documentation needs end-to-end without constant input. Qualifications Bachelor’s degree or higher or equivalent in a related field 10+ years in writing, documentation, knowledge management, or business operations roles, ideally in infrastructure, AI, or data center environments. Experience creating SOPs, process docs, and operational content in tools like Confluence, Notion, Google Workspace, etc. Comfort working with teams across engineering, operations, and suppliers. Excellent writing and organizational skills. Experience in a high-growth or high-ambiguity environment is strongly preferred. Familiarity with data center operations, vendor management, or networking provisioning is a plus. Nice to Have Exposure to AI/ML environments or GPU infrastructure. Familiarity with tools such as Lucidchart, Notion, Asana, or JIRA. Previous experience supporting compliance, audit, or operational readiness initiatives. Salary Range Information The annual salary range for this position has been set based on market data and other factors. However, a salary higher or lower than this range may be appropriate for a candidate whose qualifications differ meaningfully from those listed in the job description. About Lambda Founded in 2012, ~400 employees (2025) and growing fast We offer generous cash & equity compensation Our investors include Andra Capital, SGW, Andrej Karpathy, ARK Invest, Fincadia Advisors, G Squared, In-Q-Tel (IQT), KHK & Partners, NVIDIA, Pegatron, Supermicro, Wistron, Wiwynn, US Innovative Technology, Gradient Ventures, Mercato Partners, SVB, 1517, Crescent Cove. We are experiencing extremely high demand for our systems, with quarter over quarter, year over year profitability Our research papers have been accepted into top machine learning and graphics conferences, including NeurIPS, ICCV, SIGGRAPH, and TOG Health, dental, and vision coverage for you and your dependents Wellness and Commuter stipends for select roles 401k Plan with 2% company match (USA employees) Flexible Paid Time Off Plan that we all actually use A Final Note: You do not need to match all of the listed expectations to apply for this position. We are committed to building a team with a variety of backgrounds, experiences, and skills. Equal Opportunity Employer Lambda is an Equal Opportunity employer. Applicants are considered without regard to race, color, religion, creed, national origin, age, sex, gender, marital status, sexual orientation and identity, genetic information, veteran status, citizenship, or any other factors prohibited by local, state, or federal law.

Posted 6 days ago

The Buckle logo
The BuckleIdaho Falls, ID
Summary The Sales and Management Intern position's primary responsibility is to fulfill our mission statement, "to create the most enjoyable shopping experience possible for our Guests." Additionally, Sales and Management Interns perform a variety of sales, merchandising and operational tasks assigned by store management (e.g. cashiering, merchandise display and pulls, register procedures, and routine cleaning of facilities). Work closely with the Store Manager to develop an understanding of how Buckle's retail business works and what it takes to excel in management. Essential Duties and Responsibilities This description intends to describe the general nature and level of work performed by Teammates assigned to this job. It is not intended to include all duties, responsibilities and qualifications. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Sales Generation and Guest Service Greet Guests with a friendly, engaging attitude, and is consistently prepared to provide legendary service to each Guest Answer questions regarding the store and its merchandise Recommend, select, and help locate or obtain merchandise based on Guest needs and desires Anticipate and fulfill Guest's needs by suggesting additional items and creating a wardrobing experience Demonstrate product utilizing product knowledge and sales education, consistently sharing that knowledge and education with Team Maintain and share knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices Achieve personal sales-per-hour, average sales and total net sales goals set by Store Management Provide legendary service throughout the store in these top four areas: Front 5, sales floor, fitting rooms, and the register area Help Guests try on or fit merchandise Check out and bag purchases Prepare merchandise for alterations Knowledgeable of all exchange and return procedures for Guests Fill out and effectively use the Sales Presentation Guide (SPG) daily to accomplish goals Meets or above performance standards in all Buckle business builders and guest loyalty including fit appointments, Buckle credit card and guest connect. Place Special Orders or call other stores to find desired merchandise Maintain and build good Guest relationships to develop a client based business Develop and maintain knowledge of Buckle's customer service expectations in order to meet the needs of every Guest Consistently maintain high standards, whether or not the Manager is present Teammate Recruiting, Training and Development Consistently recognize recruiting opportunities by utilizing Jobs & Careers cards, email referrals and Teammate Recommend Maintain a positive attitude at all times creating a positive floor culture Visual Merchandise Management Present merchandise in a manner that will maximize sales and achieve optimum merchandise turn Stay current on product range Work with other Teammates and Guests to identify product improvements, new product ideas and new product feedback Ensure sales floor is consistently sized and new freight is appropriately displayed Operations Ability to work a flexible schedule, which may include mornings, evenings, and weekends, and the day of/day after Thanksgiving and Christmas, based upon store and business needs Open and close cash registers, use magnetic card readers, perform tasks such as counting money, separating charge slips, coupons, and vouchers, balancing cash drawers, and making deposits Watch for and recognize security risks and thefts, and know how to prevent or handle these situations Follow all Loss Prevention guidelines, including daily bag and purse checks Develop and maintain knowledge of Point of Sale ("POS") procedures Understand and execute all policies regarding payments, exchanges and Loss Prevention practices Perform merchandising tasks, such as handling freight, re-merchandising, preparing displays, completing price markdowns, and transfers Consistently maintain a clean, organized, and shoppable store to fulfill Buckle's mission statement Provide feedback to Store Manager and Leadership Team regarding merchandise handling concerns Communicate any policy violations and Teammate or Guest concerns to Store Manager, District Manager, and/or Human Resources in a timely, confidential manner Understand and apply the Buckle's Code of Ethics and all Buckle's policies, procedures, and handbooks Additional duties as assigned Internship Duties Complete Teammate Orientation, Beginning Leadership, and Recruiting, Interviewing and Hiring sections of the Buckle Management Manual Provide weekly reports and progress updates to the Area Manager and District Manager Develop an understanding of Buckle's products, sales presentation and merchandising process Put knowledge into action by managing a product category - set sales goals, educate teammates and track your own results Lead and motivate the team by tracking the specific department or company tool through Performance Tracker. Examples include: Build a Specific Denim Brand Tops Accessories Shoes Buckle Card Activewear Outerwear Swimwear Develop recruiting, merchandising and leadership skills Actively participate monthly in conference calls Take ownership and responsibility for all required assignments within the Internship. Fulfill mission statement by performing job duties with a high level of customer service while contributing to a positive team spirit. Special projects and other duties as assigned. Supervisory Responsibilities This job has no supervisory responsibilities. Part-time Benefits Benefits Available (after applicable waiting period): Teammate Discount Performance Bonuses Employee Assistance Program 401(k) (subject to additional requirements) Paid Sick Time (where required by state) Education and/or Experience In pursuit of a Bachelor's degree from a four-year college or university in relevant field of study; no prior experience or training necessary. Additional Qualifications Interested in long-term commitment with Buckle No visa sponsorship is available Physical Demands The physical demands described here are representative of those that must be met by a Teammate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the Teammate is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; climb or balance and jump; stoop, kneel, crouch, or crawl and talk or hear. The Teammate is occasionally required to sit. Physical ability to lift and maneuver 50 lbs throughout the store and backroom. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Work Environment While performing the duties of this job, the Teammate regularly works in a retail store setting. The noise level in the work environment is usually moderate. Equal Employment Opportunity Buckle is committed to hiring and developing the most qualified Teammates from the available workforce in the communities we serve. Equal employment opportunity has been, and will continue to be, a fundamental principle at Buckle, where employment is based upon personal capabilities and qualifications without discrimination and retaliation because of veteran status, uniformed service member status, race, color, national origin or ancestry, creed, religion, sex, sexual orientation, gender identity or expression, age, pregnancy (including childbirth, lactation, and related medical conditions), national origin or ancestry, physical or mental disability, genetic information (including characteristics and testing), or any other protected characteristic as established by applicable local, state, or federal law. For state specific information, refer to the Teammate Center. #LI-Onsite

Posted 30+ days ago

M logo
Metropolitan Transportation AuthorityNew York, NY

$142,005 - $193,332 / year

Position at MTA Construction & Development This position is eligible for telework, which is currently one day per week. New hires are eligible to apply 30 days after their effective date of hire. JOB TITLE: Senior Director, Project Management AGENCY: Construction & Development DEPT/DIV: Delivery/Bridges & Tunnels REPORTS TO: Assistant Vice President, Deputy Project Executive WORK LOCATION: 2 Broadway HOURS OF WORK: 8:30 AM to 5:00 PM or as required (7.5HR/DAY) HAY POINTS: 1142 SALARY RANGE: $142,005 to $193,332 DEADLINE: Open Until Filled Summary The Senior Director of Project Management is responsible for managing capital & operating project delivery or a distinct subset of a facility program within the Bridges & Tunnels business unit in the MTA Construction and Development (C&D) Delivery Department. This position is responsible for project management activities that ensure project delivery is safe, efficient, on schedule, within budget, and per project documents, contractual requirements, and relevant policies, procedures, standards, and guidelines. The Senior Director of Project Management monitors project status, mitigates risk, and resolves project issues, consulting with and providing recommendations to senior management for critical issue resolution. This position coordinates project delivery activities with C&D and operating agency personnel and manages staff, contractors, consultants, and agency forces in the safe and efficient execution of capital & operating projects. Responsibilities The Senior Director of Project Management is responsible for successfully managing capital & operating project delivery or a distinct subset of a facility program, working within the Bridges & Tunnels business unit in the MTA Construction and Development (C&D) Delivery Department. This position is also responsible for providing effective direction to multiple technical staff members who are managing program initiatives, complex assignments, design and/or construction projects, engineering consultants, and/or Contractors. Coordinate project activities through project close-out. Monitor project performance against established baselines and pursue opportunities for Improved performance. Identify project issues and risks and ensure timely resolution and mitigation. This position's objective is to lead a project or designated program initiative and provide supervision of activities performed by internal staff and consultants. Program initiatives/ projects require highly qualified, experienced, and skilled personnel with extensive knowledge of engineering and construction and a proven record in program management, contract administration, project management, and construction engineering. Recommend solutions to senior management for the resolution of critical issues. Manage project activities to minimize the impact on agency operations and the public. Coordinate project activities with the project team, C&D staff, contractors, consultants, MTA operating agency staff, and other stakeholders. Coordinate with MTA operating agency staff to ensure that necessary actions, approvals, and resources are in place to support project delivery. Conducts Senior Engineering oversight of the facility design process for Capital and Operating budgeted projects. Ensure project activities follow established requirements and adhere to all relevant standards, guidelines, codes, regulations, policies, and procedures. Ensure that safety and quality are an integral part of project operations. Manage preparation and monitor implementation of project plans, quality plans, and work plans. Coordinate with Safety and Quality Management staff. Manage project documentation to ensure quality, completeness, and accuracy. Manage and monitor progress against project scope, schedule, and budget. Work collaboratively with Development and Contracts throughout the project life-cycle, including developing project scope, requirements, design criteria, and procurement packages, evaluating bids/proposals, negotiating change orders, and timely completing contractor/consultant evaluation process. Manage comprehensive project document control and retention. Manage the preparation of reports, presentations, research, and studies. Manage staff selection, coaching, training, development, evaluation, discipline/termination as needed. Create a professional environment that respects individual differences and enables all employees to develop and contribute to their full potential. Education and Experience Bachelor's degree in Engineering, Architecture, Construction or Project Management, Business Administration, Transportation, or a related field. Must have a minimum of twelve (12) years of related experience. Minimum eight (8) years in the management of construction programs/projects or supervisory role in a large, multi-faceted organization. Competencies: Licensed Professional Engineer or Registered Architect desirable. PMP and CCM Certifications are preferred. The position requires a high level of ability to understand and take effective action on complex issues relating to funding, personnel, technical, and other ongoing problems. These activities occur in a demanding operating environment in which sound and independent judgments must be exercised under demanding, urgent, and sometimes emergencies. Significant experience in project management for major construction projects with highly complex systems preferred. A Proven ability to collaborate with a broad range of stakeholders and drive outcomes. Excellent communication and interpersonal skills. Demonstrated ability to build relationships and work collaboratively with stakeholders at all internal levels within the organization. Demonstrated ability to work in a high-profile, high-pressure environment effectively. Must have focus and ability to deliver on results, organizational effectiveness, and continuous improvement. Must be a proven leader as a change agent and creative/innovative thinker with the ability to align business goals with solutions to drive process improvements. Must possess excellent team-building, listening, problem-solving, and prioritization skills. Other Information Pursuant to the New York State Public Officers Law & the MTA Code of Ethics, all employees who hold a policymaking position must file an Annual Statement of Financial Disclosure (FDS) with the NYS Commission on Ethics and Lobbying in Government (the "Commission"). Selection Criteria Based on evaluation of education, skills, experience, and interview. How to Apply MTA employees must apply via My MTA Portal. You can submit an online application by logging into My MTA Portal, clicking the My Job Search ribbon, and selecting the "Careers" link. Logging in through My MTA Portal will link your BSC ID number to your job application to identify you as an internal applicant. Equal Employment Opportunity MTA and its subsidiary and affiliated agencies are Equal Opportunity Employers, including with respect to veteran status and individuals with disabilities. The MTA encourages qualified applicants from diverse backgrounds, experiences, and abilities, including military service members, to apply.

Posted 2 weeks ago

Chesapeake Utilities Corporation logo
Chesapeake Utilities Corporationwinterthur, DE
Energy Utility Project Management Summer Internship Hybrid Remote Must reside in a service territory (DE, MD, PA, OH, VA, GA, NC, FL) What makes us great… At the heart of our Company is a dedication to delivering energy that drives progress. We put people first, work to keep them safe and build trusting relationships. What you'll be working on… Develop Project Estimates Develop Project Schedules Manage Project Costs Data Analytics Who you are... Must have a High School Diploma, pursuing an undergraduate degree in a related major (i.e. Project Management, Engineering, etc) Benefits/what's in it for you? Fantastic opportunities for career growth Cooperative, supportive and empowered team atmosphere Chesapeake Utilities Corporation is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors. Applicants with a disability that need assistance applying for a position may email careers@chpk.com

Posted 6 days ago

MasterCard logo
MasterCardPurchase, NY

$119,000 - $218,000 / year

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Manager, Product Management Manager, Product Management - Authentication Overview The Global Authentication Product team is looking for a Manager, Product Management to lead the development and launch of solutions that drive authentication penetration. The Authentication Product team's mission is to deliver and manage best-in-class authentication products that are desirable, feasible and scalable. The role supports different authentication programs including Mastercard Identity Check (IDC) Program, operating on industry standard EMV 3-D Secure. For example, a key responsibility of this position is focused on integrating various authentication methods into the IDC Program, such as payment passkey, and developing new authentication solutions such as ones that leverage the transaction risk analysis flow. The ideal candidate will define the product construct including data analysis to support product value proposition, defining technical requirements, and prioritizing features. This individual will collaborate with various stakeholders to achieve success such as with Regional Product, Engineering, CX Design, Product Development, Legal, Pricing and Commercialization Teams. Role Collaborate with cross-functional teams (e.g. Engineering, Legal, Regions, CX&D) to support end-to-end product development (e.g., requirements, business case, pricing) Drive Global and Regional Studio frameworks in partnership with cross functional stakeholders to ensure the successful launch of new products and enhancements Monitor performance to identify challenges and make recommendations on proposed action plans Partner with Commercialization to Create Go-To-Market documents, including sales material and announcements Research new authentication methods and identify synergies with IDC authentication flows All About You Bachelor's degree required; Master's degree preferred Proven experience in payments or authentication platform and solutions Proven experience in product management Ability to turn qualitative, quantitative data and market analysis into actionable insights Ability to effectively communicate solutions to stakeholders at different levels Excellent command of the relevant business tools (e.g., reporting tools) Flexibility to work with ambiguity and handle multiple projects Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact reasonable_accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard's security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines. In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more. Mastercard benefits for interns generally include: 56 hours of Paid Sick and Safe Time; jury duty leave; and on-site fitness facilities in some locations. Pay Ranges Purchase, New York: $137,000 - $218,000 USD O'Fallon, Missouri: $119,000 - $190,000 USD

Posted 2 weeks ago

B logo
Brooklyn Investment GroupBrooklyn, NY

$125,000 - $160,000 / year

Brooklyn Investment Group is an SEC-registered Investment Adviser that leverages the technology of its parent company, Brooklyn Artificial Intelligence Research. This technology is combined with institutional-grade portfolio optimization and automated tax-loss harvesting to power personalized portfolios for our clients, including financial advisory firms and asset managers. Over the past five years, Brooklyn Artificial Intelligence Research has developed one of the most powerful engines for customizing investment portfolios and more than $5 billion has been traded on its portfolios to date. Our growing team of 20+ quant investors, machine learning researchers, and software engineers comes from top universities and financial institutions such as Goldman Sachs, Citadel and Bridgewater Associates. Opportunity If you’re interested in the growing intersection of finance and technology, this opportunity offers a unique value proposition. At Brooklyn, we are firm believers in the transformative potential of technology to revolutionize portfolio management and trade execution. We are dedicated to architecting one of the most cutting-edge portfolio management platforms in the industry. As a Portfolio Management Engineer, you will play a crucial role as the primary liaison for our clients, operational partners, and custodians. Your core responsibilities will involve developing tech-forward tools to optimize portfolio management, trade execution, and reconciliation processes. You'll collaborate closely with teams across quant, engineering, research, and trading to ensure seamless workflows and innovation. Responsibilities Ongoing Portfolio Management: Act as a bridge between portfolio management and trading teams, serving as the primary point of contact for operational partners and custodians, lending to smooth coordination and execution of trades. Platform Enhancements: Take part in the implementation of enhancements to the portfolio management platform, utilizing stakeholder feedback and industry benchmarks to enhance functionality, reliability, and scalability, all while maintaining a top-notch user experience. Collaborative Coordination: Coordinate closely with portfolio construction teams to ensure alignment between client objectives and investment strategies, facilitating a seamless experience for clients throughout the investment lifecycle. Client Service: Serve as a primary point of contact for clients regarding portfolio management, trading, and reporting, offering timely updates and addressing any inquiries or concerns to maintain a high level of client satisfaction. Skills & Experience Core Professional Experience: Two or more years of professional work experience in equities portfolio management or investment operations. Education Background: Bachelor's or Master’s degree from a leading institution in a quantitative discipline, such as mathematics, natural sciences, engineering, computer science, or economics. Proficiency in Python: Demonstrate an advanced level of skill in Python programming. Follow industry best practices in software development, ensuring code is clean, modular, and efficient. Professional Attributes: Desire to work in a fast-paced environment with meticulous attention to detail, striving to stay at the forefront of innovation in investment management. Experience interacting with custodian platforms, such as Schwab and Fidelity, familiarity with order management systems, and trade execution, involving algorithmic solutions, are advantageous but not mandatory. Please send your CV, GitHub profile, and a paragraph on why you'd be an excellent addition to the company to hiring@bkln.com. Anticipated range of $125,000-$160,000 for base salary, depending on the amount of compensation desired in equity options, and on the level of experience. Check out our full list of job openings here. Brooklyn Investment Group, LLC, is a wholly owned subsidiary of Brooklyn Artificial Intelligence Research, D/B/A of Skopos Labs, Inc. Brooklyn Investment Group and Brooklyn Artificial Investment Research are equal opportunity employers. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, or disability status.

Posted 30+ days ago

C logo
CIM Group, LPAtlanta, GA
ABOUT CIM GROUP: CIM is a community-focused real estate and infrastructure owner, operator, lender, and developer. Our team of experts works together to identify and create value in real assets, benefiting the communities in which we invest. Back in 1994, our three founders focused on projects in Southern California neighborhoods. Today, we are a diverse team of 1,000+ employees with projects across the Americas. Our projects have delivered jobs; created comfortable places to live, work, and relax; and provided necessary and sustainable infrastructure. Our focus on enhancing communities is unwavering, and we strive to make an even greater impact in the years to come. Join us and make an impact today! POSITION PURPOSE: The Multi-Family Real Estate Accounts Payable Specialist will be responsible for managing the accounts payable process for our portfolio of multi-family properties. This role involves processing invoices, ensuring timely payments, and maintaining accurate financial records. The ideal candidate will have a strong attention to detail and the ability to work collaboratively with various departments. RESPONSIBILITIES: Process and review invoices for accuracy and proper approval Maintain and update vendor files and records Monitor accounts to ensure payments are up to date Collaborate with property management and accounting teams to ensure accurate financial records Respond to vendor inquiries and resolve payment issues Stay informed about industry best practices and regulatory requirements related to accounts payable EDUCATION/EXPERIENCE REQUIREMENTS: (including certification, licenses, etc.) Associate's or Bachelor's degree preferred Minimum of 2 years of experience in accounts payable, preferably in the real estate sector preferred Proficiency in Yardi P2P preferred Knowledge of multi-family real estate accounting practices is a plus ABOUT YOU: Strong attention to detail and organizational skills Ability to work independently and as part of a team Thrives in a fast-paced environment and achieving operational excellence WHAT CIM OFFERS: At CIM, we believe our success stems from our collective efforts, and we are committed to providing well-rounded support and resources for our employees. In addition to a competitive compensation plan, CIM offers a comprehensive benefits program for employees to thrive both inside and outside of work. Eligible employees can enjoy a wide range of benefits, including: • A variety of Medical, dental, and vision benefit plans • Health Savings Account with a generous employer contribution • Company paid life and disability insurance • 401(k) savings plan, with company match • Comprehensive paid time off, including: vacation days, 10 designated holidays, sick time, and bereavement leave • Up to 16 hours of volunteer time off • Up to 16 weeks of Paid Parental Leave • Ongoing professional development programs • Wellness program, including monthly and quarterly prizes • And more! Actual base salary considers several factors including but not limited to geography, job-related knowledge, experience, and budget. The start of the salary range is typically associated with the minimum experience required. HOW WE FEEL ABOUT DIVERSITY AND INCLUSION: At CIM Group, we believe that the unique perspectives and backgrounds of our employees enhance everything we do. We are committed to fostering an inclusive environment where diversity is not only respected but celebrated. We strive to ensure that our workplace is free from discrimination and harassment, allowing everyone to contribute meaningfully and feel a sense of belonging. As an equal opportunity employer, we strictly prohibit any form of unlawful discrimination and adhere to the laws enforced by the EEOC. Our goal is to provide a safe and supportive environment where all employees can grow and make impactful contributions together. *Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the way things are normally done which will ensure an equal employment opportunity without imposing undue hardship on CIM Group. Please inform our Talent team if you need any assistance completing any forms or to otherwise participate in the application process. CIM is committed to maintaining the confidentiality and privacy of your personal and financial information. Please click here for our Privacy Policy. #LI-SP1

Posted 30+ days ago

Harrison Street logo
Harrison StreetChicago, IL

$91,000 - $135,000 / year

Harrison Street is a leading investment management firm exclusively focused on alternative real assets. Headquartered in Chicago with offices in London, New York, Tokyo, Toronto, San Francisco, and Washington DC, the firm has more than 280-employees and over $55 billion in assets under management. Clients of the firm include a global institutional investor base domiciled in North America, Europe, Asia-Pacific, Middle East and Latin America. Harrison Street is seeking to hire an Associate/Senior Associate within the Asset Management group. Candidates should possess broad-based analytical skills, have a strong understanding of Excel and PowerPoint, and be a confident and concise communicator. The individual must be able to efficiently allocate time between multiple tasks with tight deadlines and provide analytical support for multiple team members within Asset Management. Responsibilities: Assist in managing relationships with existing operating partners Provide analytical and transaction support for dispositions, financings, and workouts Prepare capital call and disposition memorandums Review, analyze, and assist with lease transactions Model investment-level performance for fund vehicles Provide analytical support for periodic internal valuation processes and annual budgeting/business planning Assist in oversight of property operations including property management and leasing teams Review financial performance and comparison to budget Monitor capital improvement progress Maintain key department and firm schedules Assist in the recruiting and training of all new intern, analyst, and associate-level employees Other duties as assigned Requirements Bachelor's degree - Real Estate and/or Finance concentrations preferred 2+ years of experience in private equity, investment management, or commercial real estate Strong written and verbal communication skills Ability to analyze data and effectively summarize relevant conclusions; Thorough understanding of real estate valuation process and software tools (Excel at minimum; Argus preferred) For Illinois Only: The expected base salary range for this position is $91,000 to $135,000. Actual salaries may vary based on a number of factors, including skills, experience, and qualifications. In addition to base salary, total compensation at Harrison Street includes a generous discretionary bonus, along with a comprehensive range of benefits — including medical, financial, and wellness programs — designed to support our employees both professionally and personally. Harrison Street is proud to be an equal opportunity employer committed to diversity, equity and inclusion in the workplace and is an affirmative action employer. All qualified applicants will receive consideration for employment without regard to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law. If you require accessibility assistance applying for open positions, please contact our ADA Accessible Line at (312) 920-0500 or careers@harrisonst.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. Harrison Street does not accept unsolicited headhunter and agency resumes. Harrison Street will not pay fees to any third-party agency or company that does not have a signed agreement with Harrison Street.

Posted 30+ days ago

I logo
IMO HealthRosemont, IL
IMO Health is seeking a visionary and execution-oriented leader to define and drive our success in the HealthTech market segment. As VP of Product Management – Market Strategy & GTM , you will operate at the intersection of strategy, commercialization, and execution, working in close partnership with our COO and executive leadership team. This role is a senior individual contributor position, designed for a highly strategic operator who can translate market opportunity into measurable commercial success. You will be the enterprise lead for our HealthTech segment strategy: shaping how IMO Health positions, packages, and commercializes solutions for this market. This role requires a blend of strategic insight, executive presence, and hands-on execution — with the ability to influence cross-functional teams and represent IMO Health as the thought leader for HealthTech buyers, partners, and industry stakeholders. WHAT YOU'LL DO: Own segment strategy and growth: Define and drive IMO Health’s HealthTech market strategy, ensuring measurable growth, adoption, and market traction. Act as the commercial owner: Align our portfolio to customer needs, articulate differentiated value, and drive momentum in the HealthTech segment. Set commercialization direction: Establish go-to-market strategies for HealthTech and partner with commercialization and product marketing teams to deliver results. Engage with the C-Suite: Collaborate directly with the COO and other executives across Product, Sales, Marketing, and Services to shape priorities and align execution. Be the voice of HealthTech: Represent IMO Health externally with analysts, strategic clients, and industry influencers; internally, serve as the trusted voice for HealthTech needs. Enable the field: Develop messaging, frameworks, and enablement assets that empower commercial teams to win in the HealthTech market. Drive cross-functional execution: Partner across product, engineering, marketing, and client services to ensure strategies translate into tangible impact. WHAT YOU'LL NEED: Bachelor’s degree required; MBA strongly preferred (focus in marketing, strategy, or healthcare innovation a plus). 15+ years of progressive experience in product marketing, commercialization, or strategic product management roles within healthcare technology (HealthTech, Digital Health, or HIT). Demonstrated success owning a market segment or vertical strategy across a portfolio or platform of solutions. Deep expertise in HealthTech buyer dynamics, market landscape, and industry influencers. Executive presence and credibility with C-Suite audiences — internally and externally. Proven ability to influence without authority and align matrixed teams toward common goals. A balance of strategic vision and operational discipline, with hands-on ability to create market messaging, commercialization frameworks, and enablement tools. Passion for advancing healthcare through technology, with intellectual curiosity and drive to turn insights into measurable growth. Compensation at IMO Health is determined by job level, role requirements, and each candidate’s experience, skills, and location. The listed base pay represents the target for new hires with individual compensation varying accordingly. These figures exclude potential bonuses, equity, or sales incentives, which may also be part of the total compensation package. Our recruiter will provide additional details during the hiring process. IMO Health also offers a comprehensive benefits package. To learn more, please visit IMO Health’s Careers Page .

Posted 30+ days ago

Alif Semiconductor logo
Alif SemiconductorIrvine, CA

$150,000 - $250,000 / year

Alif Semiconductor is revolutionizing the way secure connected AI-enabled embedded solutions are created. We are looking for motivated individuals who want to be involved in a fast-paced environment with cutting-edge technology. Responsible for the design/lead of the Power Management IC deliverable for LTE, GNSS, Wi-Fi, Bluetooth, Zigbee and other communication systems. Ideal candidate can design Analog/Power Management building blocks as well as PMU Top-Level (layout, digital, RFIC and system). Minimum Qualifications MS or PhD in Electrical Engineering with 10+ years of experience in Analog/PMU design with advanced CMOS technology nodes. SOI technology experience a plus. Experience as Design Lead for Power Management IC. Open to candidates with extensive experience designing PMU building blocks with Design Lead aspiration/capability. Detailed knowledge with direct tape-out experience in several of the following a MUST: LDO, Bandgap, DC-DC Converter, various ADC/DAC architectures, OPAMP/Amplifiers, Comparators, Analog Filters, Variable Gain Amplifiers, XTAL Oscillators, Ring Oscillator, etc. Emphasis on LOW POWER DESIGN. Good understanding of analog design concepts such as analysis of noise, linearity, mismatch, stability, offset and other analog impairments. Knowledge of QFN & CSP packaging effects, supply isolations, circuit layout for optimum Analog/RF performance, EM effects, PEX (post-layout parasitic extraction). Experience in using development tools including Cadence Virtuoso, Spectre RF, MATLAB and Verilog modeling. Understanding of system specifications and ability to translate system requirement into circuit requirement at IC level. Hands-on experience in silicon characterization and debug. Team player with good verbal and written communication skills along with excellent presentations skills (MS Office Suite). Strong sense of urgency. Desired Qualifications 12+ years of Analog/PMU Design. Technical Lead experience a plus. Experience with Power Management IC top-level simulation & verification. Mixed-Mode simulation experience. The annual salary range for this position will be between $150,000 to $250,000. The actual annual salary paid will be determined based on job-related skills, experience, qualifications, work location and market conditions. The expected base pay range for this role may be modified based on market conditions. Alif Semiconductor provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Posted 30+ days ago

CompassX Group logo
CompassX GroupLos Angeles, CA
CompassX is a boutique business and technology consulting firm. We help Fortune 500 and high-growth clients deliver their most strategic initiatives, from enterprise transformations to digital and data-driven projects. With over 15 years of proven results, we’ve expanded across industries including financial services, pharmaceuticals, aerospace, consumer products, and quick service restaurants. We are honored to be recognized as a three-time winner of Consulting Magazine’s Best Boutique Firms to Work For, and previously recognized as a “Best Place to Work” in Southern California and one of INC.’s 5000 fastest-growing private companies in the U.S. The Role Our Project Management practice partners with clients facing significant organizational change to deliver their most complex initiatives. From enterprise system implementations and regulatory programs to large-scale business transformations, our project managers provide the structure, leadership, and oversight needed to achieve results. This role is ideal for someone who thrives in dynamic environments, excels at bringing order to complexity, and has a proven ability to build trust with stakeholders at all levels. You’ll be accountable for both the strategy and the day-to-day execution that keeps high-stakes programs on track. What You'll Do Lead complex projects or programs from initiation through delivery, ensuring scope, timeline, and budget objectives are met. Define project plans, establish governance structures, and drive effective communication across stakeholder groups. Manage dependencies, risks, and issues with a proactive, solutions-oriented approach. Partner closely with business and technology teams to align strategy, execution, and adoption. Drive stakeholder engagement and executive reporting, keeping senior leaders informed and aligned. Support organizational change management, ensuring smooth adoption of new processes, systems, and ways of working. What You'll Bring 7+ years of consulting or industry experience in project/program management, preferably with exposure to large-scale transformation initiatives. Proven success leading cross-functional teams and managing multiple workstreams simultaneously. Strong project management skills, with experience using methodologies such as Agile, Waterfall, or hybrid approaches. Exceptional communication skills, with the ability to influence and build trust with senior stakeholders. Experience delivering technology-enabled projects (ERP, data, digital, or enterprise platforms) in complex environments. Knowledge of financial services, capital markets, or other relevant industries is a plus. PMP, SAFe, or other relevant certifications are desirable but not required. Benefits Competitive salary with performance-based bonus PTO, holidays, and sabbatical program Health, dental, vision, and life insurance Retirement plan with company match from day one Learning and professional development support Small-firm culture with direct access to leadership Our consultants say CompassX is a place where they can truly find their own path. As part of a smaller firm, they see the impact of their work, have an identity, and know their voice matters. They value the freedom to take the reins of their careers, shape their client work, and maintain a direct line to leadership. With CompassX’s focus on serving local Southern California clients, consultants not only build lasting relationships but also see the results of their work in the communities where they live. At CompassX, you won’t just follow a path - you’ll create one.

Posted 30+ days ago

Rocket Lab USA logo
Rocket Lab USATucson, AZ
ABOUT ROCKET LAB Rocket Lab is an end-to-end space company delivering responsive launch services, complete spacecraft design and manufacturing, payloads, satellite components, and more – all with the goal of opening access space. The rockets and satellites we build, and launch enable some of the most ambitious and vital space missions globally, supporting scientific exploration, Earth observation and missions to combat climate change, national security, and exciting new technology demonstrations. Our Electron rocket has become the second most frequently launched U.S. rocket annually and has delivered more than 230 satellites to orbit, all while we work to develop Neutron, our upcoming medium-lift, reusable launch vehicle for larger constellation deployment. Our Space Systems business designs and builds our extensive line of satellites, payloads, and their components, including spacecraft that have been selected to support NASA missions to the Moon and Mars and components used on the James Webb Space Telescope. SPACE SYSTEMS At Rocket Lab, we’re not just launching rockets — we're building the future of space. Our Space Systems team builds everything from complete spacecraft, precision payloads to the components and subsystems that allow them to thrive in space, like solar panels, flight software, star trackers, optical systems, separation systems, radios, and more. Our Space Systems team has enabled more than 1,700 missions, ranging from interplanetary exploration, in-space manufacturing to national security and defense initiatives. The team has built spacecraft, payloads, and components for missions to the Moon and Mars, working with partners including NASA, the Space Development Agency, and the U.S. Space Force. Whether it’s a single high-performance spacecraft, constellation, or the vertically integrated components that help them get to space — our world class Space Systems team is empowering some of the boldest and most ambitious space missions. SENIOR CONFIGURATION AND DATA MANAGEMENT ANALYST I PIPELINE- SECRET CLEARANCE Rocket Lab’s Optical Systems division solves mission-critical space domain and Intelligence, Surveillance, and Reconnaissance (ISR) challenges for Department of Defense (DoD) and Intelligence Community (IC) customers. Our vision is to revolutionize the space-based payload market with innovative and novel designs for space, terrestrial, and airborne environments. Building on more than 20 years of electro-optical and infrared systems innovation from Geost, Optical Systems delivers solutions to the warfighter for responsive, scalable sensing solutions across all orbital domains. We are looking for a Senior Configuration and Data Management Analyst I for future opportunities based at our Optical Systems site in Tucson, AZ, you will have the opportunity to support internal and external customers and suppliers by providing procedural configuration execution for all projects and programs through their lifecycle. You will be responsible for ensuring that data released, transmitted, or exported is done in accordance with customer, regulatory and company procedures. You will report to the Program Manager. WHAT YOU’LL GET TO DO: Develop and implement configuration management plans and procedures to ensure the integrity and traceability of all project artifacts. Establish and maintain baseline configurations for software, hardware, and documentation throughout the product lifecycle. Manage the configuration control board (CCB) process, including the review and approval of configuration changes. Oversee data management activities, including data collection, storage, retrieval, and archival. Implement data quality control measures to ensure accuracy, completeness, and consistency of data assets. Examines and analyzes documents, drawings, change orders, and specifications to verify completeness and accuracy of data from a control perspective to ensure the data meets the standards before release. Complies and verifies requested configuration of documents, drawings, and models prior to export to customer and/or suppliers. Prepares data for transmit or export using approved methods for ITAR/EAR control prior to posting to an approved portal site. Ensure that proper procedures are followed during the release of all engineering changes. Explain policies, practices, and procedures in support of engineering releases and the turnback process. Supports audits for the company release process as needed. Post customer SDRL deliverables as needed and tracks the status of rejected items. Customer Product Data Administration: Interfaces with customer through web tools and ensures customer documentation is downloaded for release in the GEOST release system. Updates the GEOST release system as required, assists with batch loads to support system marking as necessary. Travel less than 10% internationally and domestically. Perform other duties as assigned. YOU’LL BRING THESE QUALIFICATIONS: Bachelor’s degree in engineering or other technical discipline 5 years of experience Active U.S. Government Security Clearance with TS/SCI eligibility Demonstrable experience in utilizing MS Office THESE QUALIFICATIONS WOULD BE NICE TO HAVE: Current SSBI clearance Strong analytical and problem-solving skills, with the ability to assess and propose effective solutions Excellent management skills, including the ability to prioritize tasks, manage resources, and deliver results within given constraints Effective communication and interpersonal skills, with the ability to collaborate with multidisciplinary teams and present technical information to both technical and non-technical stakeholders ADDITIONAL REQUIREMENTS: Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and the ability to focus Regularly required to sit, use hands and fingers, operate computer keyboard and controls, and communicate verbally and in writing Must be physically able to commute to buildings Occasional exposure to dust, fumes and moderate levels of noise WHAT TO EXPECT We’re on a mission to unlock the potential of space to improve life on Earth, but that’s not an easy task. It takes hard work, determination, relentless innovation, teamwork, grit, and an unwavering commitment to achieving what others often deem impossible. Our people out-think, out-work and out-pace. We pride ourselves on having each other’s backs, checking our egos at the door, and rolling up our sleeves on all tasks big and small. We thrive under pressure, work to tight deadlines, and our focus is always on how we can deliver, rather than dwelling on the challenges that stand in the way. Important information: FOR CANDIDATES SEEKING TO WORK IN US OFFICES ONLY: To conform to U.S. Government space technology export regulations, including the International Traffic in Arms Regulations (ITAR), Rocket Lab Employees must be a U.S. citizen, lawful U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum, or be eligible to obtain the required authorizations from the U.S. Department of State and/or the U.S. Department of Commerce, as applicable. Learn more about ITAR here . Rocket Lab provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment at Rocket Lab, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Applicants requiring a reasonable accommodation for the application/interview process for a job in the United States should contact Giulia Johnson at g.biow@rocketlabusa.com. This dedicated resource is intended solely to assist job seekers with disabilities whose disability prevents them from being able to apply/interview. Only messages left for this purpose will be considered. A response to your request may take up to two business days. FOR CANDIDATES SEEKING TO WORK IN NEW ZEALAND OFFICES ONLY: For security reasons background checks will be undertaken prior to any employment offers being made to an applicant. These checks will include nationality checks as it is a requirement of this position that you be eligible to access equipment and data regulated by the United States' International Traffic in Arms Regulations. Under these Regulations, you may be ineligible for this role if you do not hold citizenship of Australia, Japan, New Zealand, Switzerland, the European Union or a country that is part of NATO, or if you hold ineligible dual citizenship or nationality. For more information on these Regulations, click here ITAR Regulations.

Posted 4 days ago

St. Charles Health System logo
St. Charles Health SystemBend, OR

$23 - $32 / hour

Pay range: $22.91 - $32.07 15% relief differential ST. CHARLES HEALTH SYSTEM JOB DESCRIPTION TITLE: Case Management Liaison REPORTS TO POSITION: Assistant Nurse Manager-Care Coordination DEPARTMENT: Case Management DATE LAST REVIEWED: March 2025 OUR VISION: Creating America's healthiest community, together OUR MISSION: In the spirit of love and compassion, better health, better care, better value OUR VALUES: Accountability, Caring and Teamwork DEPARTMENT SUMMARY: The Case Management Department at St. Charles Health System engages in a collaborative process that assesses, plans, implements, coordinates, monitors and evaluates the options and services required to meet the client's health and human service needs throughout the acute care stay and proactively manages the coordination of a safe and timely discharge. It is characterized by advocacy, communication, and resource management and promotes quality and cost- effective interventions and outcomes. POSITION OVERVIEW: The Case Management Liaison works directly with unit Nurse Case Manager(s) and Social Service Specialist(s) and reports to the Manager of Nurse Case Management & Nurse Navigation. The Case Management Liaison supports the Case Management team to assist with the completion of required forms/documentation, coordination of care, and post-acute follow-up arrangements. The Case Management Liaison collaborates with the Case Management team and other members of the interdisciplinary team to ensure that patients receive exceptional care and avoid unnecessary delays in discharge. This position does not directly manage any other caregivers. ESSENTIAL FUNCTIONS AND DUTIES: Supports discharge planning activities under the direction of the Nurse Case Manager (CM) or Social Service Specialist (SSS). Complies with all documentation requirements. Thoroughly and appropriately documents all work completed within the medical record. Assists with identification of Primary Care Provider (PCP) / Specialist for follow-up appointment(s), as appropriate. Schedules follow up appointment(s) with PCP / Specialist / post-acute provider. Provides choice lists to patient / caregiver for post-acute services. Provides patient / caregiver with information regarding community resources, indigent programs, and refers to temporary housing (i.e. shelter or Ronald McDonald house), as appropriate. Communicates with vendors, physician offices, clinics, etc. for discharge planning purposes, as appropriate. Gathers all necessary information and submits referrals for post-acute services. Confirms and documents payor authorizations for post-acute services (i.e. placements, Home Health / Home Care, DME, etc.). Follows-up with post-acute agencies to identify patient acceptance for post-acute services. Finalizes communication of post-acute service with patient / caregiver. Arranges post-discharge transportation. Coordinates medication delivery from onsite pharmacy at the time of discharge, as appropriate. Presents and explains regulatory notices (i.e. Medicare Letter (IMM), Beneficiary Notification Letter (BNL) etc. (as appropriate); obtains patient / caregiver acknowledgement. Identifies any post-acute delay/avoidable days tied to placement and reports/escalates to Nurse Case Manager and/or Social Service Specialist. Provides misc. information to payors as it relates to discharge planning activities, as appropriate. Faxes, copies, scans EMR information for discharge planning purposes, as appropriate. Supports the vision, mission and values of the organization in all respects. Supports Value Improvement Practice (VIP- Lean) principles of continuous improvement with energy and enthusiasm, functioning as a champion of change. Provides and maintains a safe environment for caregivers, patients and guests. Conducts all activities with the highest standards of professionalism and confidentiality. Complies with all applicable laws, regulations, policies and procedures, supporting the organization's corporate integrity efforts by acting in an ethical and appropriate manner, reporting known or suspected violation of applicable rules, and cooperating fully with all organizational investigations and proceedings. Delivers customer service and/or patient care in a manner that promotes goodwill, is timely, efficient and accurate. May perform additional duties of similar complexity within the organization, as required or assigned. EDUCATION Required: High school diploma or equivalent Preferred: Associate's degree or higher LICENSURE/CERTIFICATION/REGISTRATION Required: N/A Preferred: N/A EXPERIENCE Required: One (1) year of relevant experience in the healthcare or service environment. Preferred: Prior Case Management experience. PERSONAL PROTECTIVE EQUIPMENT Must be able to wear appropriate Personal Protective Equipment (PPE) required to perform the job safely. PHYSICAL REQUIREMENTS: Continually (75% or more): Use of clear and audible speaking voice and the ability to hear normal speech level. Frequently (50%): Sitting, standing, walking, lifting 1-10 pounds, keyboard operation. Occasionally (25%): Bending, climbing stairs, reaching overhead, carrying/pushing or pulling 1-10 pounds, grasping/squeezing. Rarely (10%): Stooping/kneeling/crouching, lifting, carrying, pushing or pulling 11-15 pounds, operation of a motor vehicle. Never (0%): Climbing ladder/step-stool, lifting/carrying/pushing or pulling 25-50 pounds, ability to hear whispered speech level. Exposure to Elemental Factors Never (0%): Heat, cold, wet/slippery area, noise, dust, vibration, chemical solution, uneven surface. Blood-Borne Pathogen (BBP) Exposure Category No Risk for Exposure to BBP Schedule Weekly Hours: 0 Caregiver Type: Relief Shift: First Shift (United States of America) Is Exempt Position? No Job Family: COORDINATOR CLERICAL Scheduled Days of the Week: Variable Shift Start & End Time: 0800-1630

Posted 30+ days ago

Assembled logo

Product Manager - Workforce Management

AssembledSan Francisco, CA

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Job Description

About Assembled

Assembled builds the infrastructure that underpins exceptional customer support, empowering companies like CashApp, Etsy, and Robinhood to deliver faster, better service at scale. With solutions for workforce management, BPO collaboration, and AI-powered issue resolution, Assembled simplifies the complexities of modern support operations by uniting in-house, outsourced, and AI-powered agents in a single operating system. Backed by $70M in funding from NEA, Emergence Capital, and Stripe, and driven by a team of experts passionate about problem-solving, we're at the forefront of support operations technology.

We are building products at Assembled that our customers absolutely love that are helping a ton of real people around the globe get better customer support. We've recently heard from customers: "while your competitors are telling us how to boot Windows, you're colonizing Mars" and "we love your roadmaps, only partly because you actually deliver!" and "this is such a great experience, I can never work at a company that uses anything else." We are looking for another product manager to join our team and help us continue to delight and grow.

Product Management at Assembled is responsible for articulating the most important problems to solve in a way that will delight customers and grow the business. To do this, you should expect to partner closely with support teams at the world's best brands (of all sizes) and regularly meet with prospects to paint the vision and learn about their problems and what resonates. PMs here also grease the works across the company to make everything go smoother, from understanding impact to enabling teams to evangelizing new ways to leverage AI to shouting out wins.

In this role, you bring strategy to life by growing our market-leading workforce management product to solve new customer needs and expanding into critical new uses cases like capacity planning. Your work might touch on hard forecasting math and ways to use AI and other techniques to automate workflows and schedule thousands of people. And, you'll work with a small team of phenomenal PMs from diverse and impressive backgrounds who are all innovating in how to build products the age of AI.

Your day to day will include:

  • Work with prospects and customers to deeply understand problems and needs. Conduct research and interviews, partner across functions, and analyze feedback and usage data.

  • Collaborate with engineering and design teams to design and deliver impactful solutions. Provide clear requirements and direction, prioritize key features, and remove blockers. Our team is highly collaborative and individual engineers and designers wear a lot of hats. Expect and empower rigorous discussion and debate.

  • Evangelize the product vision and roadmap to internal and external stakeholders. Share the "why" behind key decisions and rally teams around the product strategy.

  • Foster a culture of experimentation and iteration. Design ways to test and validate new features or strategies, measuring impact & adoption and incorporating learnings.

  • Drive product performance and key metrics. Report on insights to leadership and cross-functional teams and craft strategies to drive adoption and value.

  • Champion high product quality. We hold a high bar for usability, visual design, as well as relevance to complex user workflows.

  • Foster a fast-paced, growth-mindset, empathetic culture. The needs of our customers are changing quickly as companies grow (or shrink) and navigate new ways of working. At the same time, our company has more than doubled the number of customers in the past year. The ability to thrive in ambiguity and change and help us proactively shape the function and culture is critical.

Preferred qualifications

  • Minimum of 2 years of product management experience in fast-growing tech environments (Enterprise SaaS experience strongly preferred)

  • Collaborative style, with a track record of building strong partnerships, trust, and respect across functions and making the people around you more effective

  • You've led and shipped complex, impactful products that show you know how to handle tradeoffs and obstacles

  • Strong written and verbal communication skills: this is a rigorous writing culture that welcomes discussion and feedback

  • Customer orientation, with a passion for translating business problems into product solutions

  • Analytical mindset and ability to meaningfully engage with data

  • Technical fluency to drill into complex design and implementation challenges

  • Excited to work in person in our San Francisco office a minimum of 3 days a week (or more!)

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