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Mountain Area Health Education Center logo
Mountain Area Health Education CenterAsheville, NC
JOB SUMMARY: The Care Manager works collaboratively as an active member of the Population Health Care Management Administration and part of an interprofessional primary care team. The role to provide comprehensive, person-centered care management services for patients that include: Patient education Medication management and adherence support Risk stratification Population management Coordination of care transitions Care Navigation and referrals In addition, the behavioral health care manager is a core member of a collaborative care team, including the patient's Primary Care provider and Psychiatric Consultant. The behavioral health care manager is responsible for supporting an coordinating the mental and physical health care of patients on an assigned patient caseload with the patient's medical provider, psychiatric consultant, and, when appropriate, other members of the care team. Care Managers will support patients with outreach and scheduled care management. This role will systematically and continuously collect and assess data related to patient health status to develop, execute, and evaluate the plan of care. Required care management activities also include care coordination, health promotion, family support, and referrals to necessary resources and supports. These functions may be performed in community-based settings, home visits, and in MAHEC clinics and remotely. The Care Manager will collaborate with Complex Care Managers and Tailored Care Managers, Extenders (Peer Support Specialists, Community Health Workers), Care Navigators, MAHEC clinical teams, community partners, and other regional and state stakeholders. SPECIFIC RESPONSIBILITIES: Develops outreach and engagement strategies for qualified patients. Conduct assessments, screenings and obtain necessary consents to engage in care management Develop person-centered care plans with the patient, Primary Care Providers and behavioral health care team members and with guidance from supervisor and other clinical experts Collaborate with MAHEC's clinical departments (Family Medicine, Internal Medicine, Pharmacy, OBGYN, and Psychiatry) and community resource organizations to ensure seamless care coordination/management for the population being served. Provide patient self-management education and bridge resources/services that are supportive of social and medical needs. Support transition planning when patients are admitted/discharged from hospitals or other institutional settings. Closely coordinate care with the patient's medical provider and, when appropriate, other care team providers. Builds and maintains a full patient caseload by actively identifying patients who qualify for program benefits and initiate's outreach. Systematically track treatment response and monitor patients (in person or by telephone) for changes in clinical symptoms and treatment side effects or complications. Complete referrals for unmet social determinant of health needs Complete medication reviews in partnership with PCP, care team nurses or pharmacists Support medication management as prescribed by medical providers, focusing on treatment adherence monitoring, side effects, and effectiveness of treatment. Provide brief behavioral interventions using evidence-based techniques such as behavioral activation, problem-solving treatment, motivational interviewing, or other treatments as appropriate. Provide or facilitate in-clinic or outside referrals Participate in regularly scheduled (usually weekly) caseload consultation with the psychiatric consultant and communicate resulting treatment recommendations to the patient's medical provider. Track patient follow up and clinical outcomes using a registry/care management platform. Document patient progress and treatment recommendations to share with medical providers, psychiatric consultant, and other treating providers. Facilitate treatment plan changes for patients who are not improving as expected in consultation with the medical provider and the psychiatric consultant and who may need more intensive or more specialized mental health care. Develop and complete relapse prevention self-management plan with patients who have achieved their treatment goals and are soon to be discharged from the caseload. Work with MAHEC's Quality Improvement team to improve care management delivery and patient outcomes. Ensure required care management data and metrics are documented, tracked, and reported successfully to meet quality standards and guarantee closure of care gaps. Coordinate Care Team meetings Create a Care Management Crisis Plan and coordinate diversion efforts for patients This role description is a general description of the essential job functions. It is not intended to describe all the duties the Care Manager, Behavioral Health (COCM) may perform. KEY COMPETENCIES: Communication Skills Effectively and respectably communicate with other individuals, whether it be a colleague, patient, or patient's family member and appropriately enumerate information in a manner easily understood by all parties. We do this to foster a culture of understanding between all parties, especially in complex and difficult situations, to ultimately provide the best care possible to our patients and their families. Decision Making Ability to make the most appropriate decision in a given situation and then taking the next steps to ensure appropriate and timely completion. This requires conflict resolution skills, critical thinking skills, confidence in your ability to make the right decision in most situations. This also includes ability to prioritize your workday appropriately to ensure the most important tasks are completed on time. HealthCare Knowledge Having the drive to keep yourself abreast and up to date on the new breakthroughs in your area of expertise and communicating them to the rest of the team, as appropriate. This also includes keeping up with your licensure and yearly training requirements within your area expertise along with MAHEC's organizational training. Finally, the ability to apply the depth of knowledge maintained and gained through this process in real life scenarios as appropriate. Interpersonal Skills Showing the ability to meet difficult situations with grace, professionalism, and understanding. Within your area of expertise, showing respect and showing empathy where appropriate with your colleagues, patients, and their family at all times, even when its most difficult to do so. This is done, in part, by effective listening, being your authentic self, showing responsibility and dependability, and being patient with others. Organizational Values Adherence to MAHEC's founding principles and incorporating them every day. This includes, among others, having integrity and accountability, reverence for other cultures and equitable practices, ability to manage change, and displaying a clear understanding of organizational dynamics. Doing these things creates a culture where people want to do the best for each other and gives personal ownership towards the goal of helping people in their time of need. Problem Solving Having an analytical mind and ability to work autonomously to solve complex problems that may arise. The wherewithal to think logically through a difficult problem and come to an appropriate resolution for a given issue. This helps to drive continuous improvement by thinking through where we can improve in a novel way. Measures success by understanding where we are currently and where we want to go and then applying those new ideas to affect positive change. SPECIFIED SKILLS COMPUTER Excellent skills in Microsoft Office including Word, Excel, PowerPoint, and database applications required. FOREIGN LANGUAGE Spanish speaking skills preferred. PHYSICAL DEMANDS Not Applicable. SUPERVISORY RESPONSIBILITIES: N/A EDUCATION AND EXPERIENCE MINIMUM QUALIFICATIONS: Masters or bachelor's degree in social work Two (2) years of experience providing care management, case management, or care coordination services Meet North Carolina's definition of a Qualified Professional per 10A-NCAC 27G .0104 PREFERRED QUALIFICATIONS: Licensed Clinical Social Worker Four (4) years of experience providing care management, case management, or care coordination services REQUIRED LICENSES: Valid North Carolina driver's license SCHEDULE: Regular attendance on-site is an essential function of this position. Typical business hours are Monday - Friday, 8:00 am to 5:00 pm (or flexed to best meet the needs of the clients and/or the Division); 40 hours per workweek; weekend, holiday, or evening coverage is occasionally required. Work hours will need to be flexible in order to respond to special work assignments, or evening activities, as requested by the team leader.

Posted 2 weeks ago

T logo
Truist Financial CorporationLumberton, NC
The position is described below. If you want to apply, click the Apply Now button at the top or bottom of this page. After you click Apply Now and complete your application, you'll be invited to create a profile, which will let you see your application status and any communications. If you already have a profile with us, you can log in to check status. Need Help? If you have a disability and need assistance with the application, you can request a reasonable accommodation. Send an email to Accessibility (accommodation requests only; other inquiries won't receive a response). Regular or Temporary: Regular Language Fluency: English (Required) Work Shift: 1st shift (United States of America) Please review the following job description: Process accounts that are in default and secured by collateral to minimize loss to Bank. Adhere to Government regulations, state laws and Bank requirements as it relates to real-estate foreclosures and auto/rv/marine repossessions. Support clients which may include escalated calls, payment negotiations, collaborate with vendors and internal business partners. Process required paperwork and use various tools and systems to help make decisions throughout the workflow. requires minimum of 1 year experience in collections/default Essential Duties and Responsibilities Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time. Independently process accounts secured by collateral that are in varying stages of default to work towards resolution. Prepare, review and/or analyze department reporting. Minimize risk by complying with Federal regulations, state laws, Bank policy and Unit procedures. Identify, mitigate or communicate any issues or concerns to appropriate parties. Leverage multiple systems/business tools to monitor determine/support appropriate outcomes/actions. Maintain positive and professional working relationships between peers, manager, clients, internal partners, and vendors (attorneys, repo agents, etc) Meet/exceed monthly teammate performance metrics (productive/quality) and some department level metrics as defined by manager. Support departmental controls for process adherence and KRI results. Evaluate accounts, system info and reporting to determine appropriate next steps Qualifications Required Qualifications: The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. High school diploma/GED 1+ years of banking, default, and/or client services experience. Ability to identify and resolve complex issues Strong verbal, written and interpersonal skills, ability to work independently, and multi-task. Demonstrate basic proficiency in computer applications such as Microsoft Office software products and familiar with internal job related systems. Preferred Qualifications: 1+ years Repossession, Foreclosure, or Default specific experience 2+ years of banking, default, and/or client services experience Higher level/secondary education, some college or Associates degree, etc. General Description of Available Benefits for Eligible Employees of Truist Financial Corporation: All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position. Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays. For more details on Truist's generous benefit plans, please visit our Benefits site. Depending on the position and division, this job may also be eligible for Truist's defined benefit pension plan, restricted stock units, and/or a deferred compensation plan. As you advance through the hiring process, you will also learn more about the specific benefits available for any non-temporary position for which you apply, based on full-time or part-time status, position, and division of work. Truist is an Equal Opportunity Employer that does not discriminate on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status, or other classification protected by law. Truist is a Drug Free Workplace. EEO is the Law Pay Transparency Nondiscrimination Provision E-Verify

Posted 30+ days ago

Servicemaster Restore logo
Servicemaster RestoreCharlotte, NC
Position Overview Monitors, inspects and completes tasks for Water Restoration jobs to ensure completion of drying, demolition and various restoration activities. Prepare and review documentation to include notes, photos and documents according to company policies and procedures to ensure reimbursement from insurance companies. Explains processes used to complete active jobs and next steps to resolution in person to customers. Job Responsibilities Retrieves work orders, checks route for travel, ensures appropriate equipment and supplies are loaded on truck needed for job, arrives to work site. Explain processes used to complete active jobs and next steps to resolution in person to customers using printed materials as a guide with or without supervisor Completes assigned jobs according to company processes while maintaining quality control on each job Performs water damage repair to include water extraction, pack-out of contents, removing/disposing of non-salvageable materials, light construction and demolition as directed by supervisor Ensures equipment, supplies, vehicles, and products are properly handled. Reports any equipment malfunction and or damage to supervisor Inspects jobs after completion and obtains customer signatures for approval purposes, and requests payments when necessary Performs daily monitoring and tasks on assigned water jobs to residential and/or commercial customers with urgency Responsible for making daily adjustments to the drying plan based on meter readings Inspects jobs after completion and obtains customer signatures for approval purposes, and requests payments when necessary Resolves issues with customers, communicates customer issues, daily job activities with supervisor and key company staff Prepares documentation and pictures according to company policies and procedures to ensure reimbursement from insurance companies Job Requirements High school graduate or equivalent Experience in the restoration or construction industry not required but preferred Valid Drivers' License and satisfactory driving record Good verbal and written and communication skills Good customer service skills Experience with using mobile software to enter data Can read and follow product label usage instructions Reports to work on time in a clean, complete uniform Must be able to prioritize activities and meet deadlines Certifications are not required but preferred: WTR - Water Damage Restoration Technician ASD - Applied Structural Drying Technician Physical Demands and Working Conditions The physical demands are representative of those that must be met by an employee to perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Incumbent must be prepared to: Move up to 70 pounds often, by lifting, carrying, pushing, pulling, or otherwise repositioning objects. Stand and walk for extended periods of time. Lifting, squatting, crawling and crouching is required. Express or exchange ideas with others quickly, receive and act on detailed information given. For safety reasons, respirators, which are used in certain situations, must be able to seal to your face Use visual acuity to perform detail-oriented activities Be exposed to various inside and outside working conditions: The change of environment such as with or without air conditioning and heating. Disclaimer The above statements are intended to describe the general nature and level of work being performed by associates assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. The Company reserves the right to modify this description in the future, with or without notice to the employee. This Job Description does not create an employment contract, implied or otherwise, and employment with the Company remains at will. These responsibilities are subject to possible modification to reasonably accommodate individuals with disabilities.

Posted 30+ days ago

American Family Care, Inc. logo
American Family Care, Inc.Raleigh, NC

$18 - $25 / hour

Benefits: Bonus based on performance Competitive salary Employee discounts Flexible schedule Training & development Benefits/Perks Flexible scheduling Great small business work environment Also, additional perks! Company Overview American Family Care (AFC) is one of the largest primary and urgent care companies in the U.S. providing services seven days a week on a walk-in basis. Our state-of-the-art centers focus on the episodic treatment of acute illnesses and injuries, workers' compensation, and occupational medicine. Each location is equipped with an onsite lab and in-house x-ray capability. AFC is the parent company of AFC Franchising, LLC (AFCF). This position works directly with a franchised business location. The specific job duties and benefits can vary between franchises. Job Summary Perform radiographic and other diagnostic imaging procedures to assist physicians in diagnosing injuries and disease. Assist with administrative and clinical needs as appropriate, such as patient registration and medical assisting duties. Having experience in medical assisting is a plus. Responsibilities Greet patients and explain procedures to patients in a compassionate manner Position patients appropriately for diagnostic imaging procedures Practice ALARA radiation protection techniques Process images, review for proper identification and quality control and prepare images for reading by a physician as well as radiologist overreads Utilize both digital and non-digital diagnostic imaging equipment, ensuring compliance with approved radiology techniques and all policies and procedures Aid provider with prescribed patient treatments in accordance with approved standards, policies, procedures, and protocol as necessary. Perform routine maintenance, diagnose malfunctions, and make minor repairs on equipment, arranging for repairs as needed Complete forms and maintains records, logs, and reports of work performed Serve as Medical Receptionist and/or Medical Assistant if/when needed within appropriate guidelines Other duties and responsibilities as assigned Qualifications Associate's degree or equivalent from two-year college or technical school or six months to one-year related experience and/or training. ARRT-registered or board eligible preferred. Compensation: $18.00 - $25.00 per hour PS: It's All About You! American Family Care has pioneered the concept of convenient, patient-centric healthcare. Today, with more than 250 clinics and 800 in-network physicians caring for over 6 million patients a year, AFC is the nation's leading provider of urgent care, accessible primary care, and occupational medicine. Ranked by Inc. magazine as one of the fastest-growing companies in the U.S., AFC's stated mission is to provide the best healthcare possible, in a kind and caring environment, while respecting the rights of all patients, in an economical manner, at times and locations convenient to the patient. If you are looking for an opportunity where you can make a difference in the lives of others, join us on our mission. We invite you to grow with us and experience for yourself the satisfying and fulfilling work that the healthcare industry provides. Please note that a position may be for a company-owned or franchise location. Each franchise-owned and operated location recruits, hires, trains, and manages their own employees, sets their own employment policies and procedures, and provides compensation and benefits determined by that franchise owner. Company-owned locations provide a comprehensive benefits package including medical, dental, vision, disability, life insurance, matching 401(k), and more. We are an Equal Opportunity Employer.

Posted 30+ days ago

Lifestyle Communities, Ltd. logo
Lifestyle Communities, Ltd.Durham, NC
Job Description: Team Member Title: Groundskeeper Location: Raleigh-Durham, NC Team: Property Management Team Member Description: Full Time Who We Are: Every day, we take deliberate action to nurture a culture that is grounded in our purpose, to Build a Connection. No matter your area of expertise, at LC, you'll find your why and your place to belong. Guided by our core values of performance, quality, communication, teamwork, and leadership, you'll be empowered to fuel our growth and create a lasting legacy in our communities. Are you ready to make an impact? The Team You Will Join: At the heart of LC is our vision to create community. Lifestyle Communities' (LC) Home team does just that. You'll join a dynamic team committed to activating the company's purpose each day by building meaningful connections and putting our customers first. You'll push past the status quo to provide an experience that's unmistakably LC. The Difference You Will Make: The Facilities & Maintenance team at LC is looking for a talented individual to elevate our resident and community experience in a values-based manner reflective of our purpose. In this role, you'll be responsible for impacting daily groundskeeping operations at one of our luxury apartment communities. Who You Are: Removes debris from clubhouse, pool, fitness center, driveways and other common residential areas to ensure property grounds remain clean. Performs necessary landscaping tasks that may include tending to green spaces, weeding, mulching or landscaping beds, sweeping and power washing stairwells and other common areas, and shoveling snow on walkways during inclement weather. Performs tasks to ensure upkeep and curb appeal to the community, such as maintaining cleanliness of pet waste stations and performing pet waste removal, trash removal or trash compaction as needed. Opens pool daily, ensures all pool furniture is arranged properly in season. Attends scheduled work shifts at an assigned location on a daily basis. What You'll Bring: High School degree Previous maintenance, grounds or landscaping work experience Have the ability to operate and maintain tools and equipment while adhering to all required safety standards at all times Hold a valid, unrestricted driver's license and ability to operate company equipment, including but not limited to golf carts and maintenance vehicles How We'll Take Care of You: At LC, we pride ourselves on taking care of our team members. We offer a comprehensive benefits package with a variety of options to meet your unique needs. Here are just some of the benefits we offer for being part of our team: Full Suite of Health Benefits Retirement Plan with Company Match Competitive PTO policy Generous parental and family leave Strong Company Culture Career Growth Opportunities Community Engagement and Volunteerism LPMMT123 Lifestyle Communities (LC) is an Equal Opportunity Employer.

Posted 30+ days ago

Advance Auto Parts logo
Advance Auto PartsPineville, NC
Job Description Professional level sales position capable of supporting advanced functions on the commercial side of the business. Position is responsible for profitable growth of the commercial business via customer retention and growth. Position partners with GM to manage Team Members. The role has expert knowledge of automotive system and part knowledge. The role has the ability to source from numerous places including special order, FDO, second source, etc. The role has the ability to direct the drivers to ensure timely and accurate delivery. Position is full time. Primary Responsibilities Maintain commercial customer relationships Provide GAS2 selling experience commercial customers Achieve personal / store sales goals and service objectives Provide day-to-day supervisory support for Team Members Collaborate with GM on coaching and developmental needs for Team Members Dispatch drivers ensuring delivery standards are achieved Maintain commercial stocking programs Build and maintain a network of second source suppliers Secondary Responsibilities Maintain core bank and commercial returns Maintain commercial credit accounts Partner with GM to ensure proper driver coverage Success Factors Friendly communication Ability to locate and stock parts Safety knowledge and skills Operating inventory systems and store equipment Parts and automotive system knowledge skills Operating POS and Parts lookup systems ASE P2 certified or ASE ready equivalent Advanced solution, project and product quality recommendation ability Ability to source from numerous places including special order, FDO, second source, etc. Advanced selling skills for commercial customers Ability to multi-task and remain organized· Effective communication, listening and problem solving skills Essential Job Skills Necessary for Success as a Commercial Parts Pro Working knowledge of automotive systems, and diagnostic ability to include: internal engine, suspension, brakes, electronic, exhaust, etc. Speak and write English (Spanish a plus); communicate effectively and build strong relationships with customers, peers and management Ability to read and interpret documents such as safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals; ability to write simple correspondence Understand and execute instructions furnished in written, oral, or diagram form Successfully complete the Parts Knowledge Assessment Use basic math accurately: add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals Use Microsoft software effectively (Word, Excel required) Strong organizational skills Understand Commercial profitability concepts, including knowledge of competition, market opportunities, and customer prioritization (may work with the Commercial Account Manager to determine pricing discounts for specific Commercial customers) Ability to work an assortment of days, evenings, and weekends as needed Prior Experience that Sets a Commercial Parts Pro up for Success A minimum of 3 years of prior automotive parts experience preferred Proven sales ability with past experience in fulfillment of customer transactions Formal or informal experience leading teams, including supervising daily tasks, and working together to achieve goals Education High school diploma or general education degree (GED) Certificates, Licenses, Registrations ASE certification preferred, but not required Physical Demands The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job, with or without reasonable accommodation. While performing the duties of this job, the employee will predominantly be walking or standing. The employee is required to be able to talk and hear, and use hands and fingers to handle or feel; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 50 pounds and occasionally lift and/or move up to 100 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, depth perception, and ability to adjust focus. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job, with or without reasonable accommodation. While performing the duties of this job, the employee is usually working inside; however, they will occasionally be outside and exposed to various weather conditions while performing such tasks as installing batteries and wiper blades. The employee is also occasionally exposed to moving mechanical parts; high, precarious places; toxic or caustic chemicals; risk of electrical shock; explosives; and vibration. The noise level in the work environment is usually moderate. Position is eligible for sales commission based on individual or store performance. California Residents click below for Privacy Notice: https://jobs.advanceautoparts.com/us/en/disclosures

Posted 30+ days ago

Fastsigns logo
FastsignsCary, NC
FASTSIGNS #110801 is hiring for an Installer to join our team! As an Installer, you'll play an important role in getting the finished sign or graphic in place so everyone can see it - in the ground, on a wall, on a vehicle or hanging from a ceiling. You'll use a variety of tools to assemble, erect and hang items, both inside and out. Fear of heights is not in your vocabulary! In fact, most of your days will be spent moving, lifting and building for a wide variety of sign installations. Benefits/Perks: Competitive Pay Paid Vacation and Holiday Performance Bonus Ongoing Training Opportunities A Successful FASTSIGNS Installer Is: Responsible for all offsite sign and print media installations Able to assess an environment for the needs and techniques of the installation Reviews job requirements and verifies measurements before starting Able to work independently and with other team members when required Ideal Qualifications for FASTSIGNS Installer: Clean driving record 18 years of age or older Proficiently uses hand and power tools Scissor lift and bucket truck experience preferred but not required Experience installing a variety of signs and graphics preferred but not required Do you enjoy working with people? Do you enjoy helping people solve problems by offering advice and consultation? Are you looking for a job that offers constant learning, skills growth and a career path? If so, we are looking for employees just like you in the ever-changing Sign Industry. Apply today!

Posted 30+ days ago

Gopuff logo
GopuffCharlotte, NC
Gopuff is looking for Operations Associates (OAs) to join the operations team. Directly reporting to a Site Leader, OAs play an essential role at Gopuff that requires drive, perseverance, positivity, and enthusiasm for the challenge. You will accomplish a variety of operations responsibilities including picking, packing, receiving product both within our site and accompanying kitchen (if applicable), and working with our partner drivers. Customers turn to Gopuff to provide their everyday essentials-day and night, rain or shine. We're assembling a team of thinkers, dreamers and risk takers who are ready to help us reshape the world of retail faster than ever before. And it doesn't hurt if you like snacks. Responsibilities: Pick and pack items for dispatch to customers Receive and unpack pallets of product from vendors, ensure physical inventory count matches purchase order/invoice, and resolve discrepancies Manage inventory and re-shelving of canceled orders Clean and organize sales floor and overall facility Manage waste and spoilage through strict compliance with FIFO practice Contact customer for substituted or out-of-stock items Handle, scan and move product in a safe and well-organized manner Stand, push, pull, squat, bend, reach and walk during shifts Use carts, pallet jacks, dollies and other equipment to move product Handle products that may contain tobacco, nicotine, and/or alcohol Work in freezer locations periodically throughout shifts Capability to walk several flights of steps periodically throughout the day Prepare quality beverages and food menu items for all customers by observing all recipes and presentation standards Ensure accuracy of all food and beverage packaged for delivery Follow health, safety and sanitation guidelines for all products Receive and put away order/invoice, and resolve discrepancies when they do not match expiration requirements Maintain Kitchen Facility organization and standards to ensure resources can be accessed while managing waste and spoilage through mindful pouring and food preparation Prepare, package and stage/handoff orders Qualifications: High School Diploma or GED Equivalent Experience working in a restaurant or retail environment (preferred, not required) The ability to work a fluid schedule and be available during peak shifts (1st, 2nd, 3rd shifts) General working knowledge of basic web-based software applications (e.g. Google G-Suite) Stand and walk for the duration of an assigned shift Lift up to 49 pounds Available to work flexible hours that may include mornings, evenings, weekends, nights and holidays #LI-DNP What We Offer Medical/Dental/Vision Insurance (for full-time employees) 401(k) Retirement Savings Plan 25% employee discount & FAM Membership Vacation and Sick Time for eligible employees EAP through AllOne Health (formerly Carebridge) Incentives: $500 90 day referral bonus At Gopuff, we know that life can be unpredictable. Sometimes you forget the milk at the store, run out of pet food for Fido, or just really need ice cream at 11 pm. We get it-stuff happens. But that's where we come in, delivering all your wants and needs in just minutes. And now, we're assembling a team of motivated people to help us drive forward that vision to bring a new age of convenience and predictability to an unpredictable world. Like what you're hearing? Then join us on Team Blue. Gopuff is an equal employment opportunity employer, committed to an inclusive workplace where we do not discriminate on the basis of race, sex, gender, national origin, religion, sexual orientation, gender identity, marital or familial status, age, ancestry, disability, genetic information, or any other characteristic protected by applicable laws. We believe in diversity and encourage any qualified individual to apply. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Posted 30+ days ago

Ameriprise Financial logo
Ameriprise FinancialCharlotte, NC

$43,500 - $58,800 / year

Monitor client accounts for House Calls, Federal Calls & Day Trading Calls, reducing market risk and volatility. Review accounts for FINRA violation & related issues which include Liquidation, 90 Day trade, & Free Riding. Reduce outstanding, non-trade & trade related debt. Effectively communicate & respond to advisors/clients. Ensure comprehensive & seamless operations for all transaction requests with minimal direction. Work with business partners to research & resolve issues in an accurate & timely manner. Interact with Compliance/Risk to monitor guidelines, regulatory policies, procedures & trade corrections. Key Responsibilities Initiate, review and manage exceptions to the firm's current margin policy. Perform daily margin processes, managing margin calls, exception reports, option expiration reports and monitoring accounts for accuracy and sufficient collateral. Review and maintain the accuracy of customer margin account records of securities purchased creating REG-T, House and FINRA calls. File extensions with FINRA on open unsettled trades. Review and approve client requests for payments or transfer of assets within AMPF and/or transfer of assets to other financial organizations where clients have Margin/Options. Ensure that all customer accounts with outstanding regulatory exceptions are brought into compliance regarding retention house requirements, FINRA 4210, and Regulation-T. Take action on at-risk accounts for reasons relating to firm policy, market conditions or individual account behavior. Monitoring and oversight of client margin accounts for trading and concentration risk. Support customer service in identifying, managing and resolving client margin account issues; supplement customer interaction with specific recommendations and explanations Respond to advisors or internal business partners related to, but not limited to, cash available, buying power, option calculations, margin day trading, trade through violations and disbursement approvals. Interact with the advisors and/or internal business partners regarding the remediation of margin accounts requiring action due to down market exposures creating House and FINRA calls and deficit equity. Escalate risk related issue to leadership timely. Execute on various risk-based models at the client account level and market risk factors. Analyze accounts with credit and risk issues associated with risky trading strategies and issue maintenance calls on accounts that fall below minimum margin requirements. Required Qualifications Education: High school or GED 1 to 3 years relevant experience required Post-secondary education and relevant work experience may be interchanged to meet the combined total years of minimum required qualifications for education and experience Previous operations, processing, or customer service experience. Strong problems solving and analytical skills. Demonstrated ability to manage multiple priorities in a fast-paced, results-driven transaction-based environment. Demonstrated understanding of company and industry regulatory requirements. Excellent teamwork and strong written and verbal communication skills. Ability to work in a time sensitive environment with great attention to detail, while achieving a high degree of accuracy. Preferred Qualifications Ability to understand and communicate complex issues. Margin experience. Series 7 About Our Company We're a diversified financial services leader with more than $1.5 trillion in assets under management, administration and advisement as of 2024. With our team of more than 20,000 people in 20 countries, we advise, manage and protect assets and income of more than 3.5 million individual, small business and institutional clients. We are a longstanding leader in financial planning and advice, a global asset manager and an insurer. Our unwavering focus on our clients and strong financial foundation connects each of our unique businesses - Ameriprise Financial, Columbia Threadneedle Investments and RiverSource Insurance and Annuities. Here, we foster meaningful careers, invest in the future, and make a difference for clients, institutions and communities around the world. Base Pay Salary The estimated base salary for this role is $43,500-$58,800/year. We have a pay-for-performance compensation philosophy. Your initial total compensation may vary based on job-related knowledge, skills, experience, and geographical work location. In addition, most of our roles are eligible for variable pay in the form of bonus, commissions, and/or long-term incentives depending on the role. We also have a competitive and comprehensive benefits program that supports all aspects of your health and well-being, including but not limited to vacation time, sick time, 401(k), and health, dental and life insurances. Ameriprise Financial is an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, national origin, genetic information, age, sexual orientation, citizenship, gender identity, disability, veteran status, marital status, family status or any other basis prohibited by law. Full-Time/Part-Time Full time Exempt/Non-Exempt Non-Exempt Job Family Group Business Support & Operations Line of Business CLEAR Clearing

Posted 3 weeks ago

Carrols Restaurant Group, Inc. logo
Carrols Restaurant Group, Inc.Mocksville, NC
Restaurant General Manager About Us Carrols Corporation is one of the largest restaurant companies in the U.S. and is headquartered in Syracuse, New York. Carrols owns and operates more than 800 restaurants under the BURGER KING brand with plans for continue growth. Carrols operates in 17 states and employs over 22,000 people. Carrols' success can be attributed to its people; people who are dedicated to providing outstanding service and quality food for their guests. Carrols Corporation is mission-focused; everyone from the President to the Assistant Manager has a clear understanding and vision of our business and goals of the company. We take pride in offering our employees a unique ownership-based culture that rewards performance and fosters longevity. We seek the best people and are committed to training our management teams to be leaders in today's quick-service restaurant industry. This positions them for exceptional career advancement. Our experience has taught us that commitment to personal development produces the highest level of success. Carrols Corporation has over a 55-year history of success in the quick-service restaurant industry. The talent, vision, and hard work of our people measures our success. If you are ready for excitement, personal growth and a challenging career…we're ready for you SUPERIOR BENEFITS...COMPETITIVE SALARIES...ADVANCEMENT OPPORTUNITY! If you're ready for a job that sizzles with potential, you're ready for Burger King! While managing a million-plus dollar-a-year restaurant, you will develop business disciplines in Accounting, Human Resources, Training, Marketing, Sales Building, and Cost Controls. We realize that in order for our managers to be successful in an ever-changing business environment, we must devote time, effort, and commitment to their on-going development needs. The Carrols Management Development Program is the best in the business. The program is well defined, comprehensive, and always on the cutting-edge of new learning initiatives. Our outstanding benefit package includes, life, medical, dental, and vision insurance, short-term and long-term disability insurance, flexible spending plan, company matched 401(k), quarterly bonus program, annual bonus program, paid vacation time, personal days, clothing allowance, tuition assistance and much more. The restaurant is only the beginning. A commitment to do the best job possible, regardless of the task, is evident throughout our organization. We offer real career opportunities. If you are motivated and want to test your potential, Carrols is the perfect place for you. Restaurant General Manager Essential Duties and Responsibilities Include: Ability to work a 50+ hour work week. (Includes nights, weekends and some holidays) Frequent contact, both inside and outside the restaurant, with the general public, business, and various community organizations in order to develop and improve the restaurant's public relations. Communicate with outside purveyors concerning the delivery of quality supplies and repairs to restaurant equipment. Occasional communication with Home Office personnel concerning public policy and procedures relevant to the restaurant's operation. Maintain staffing levels (hiring employees and/or scheduling work hours) through effective planning, which will assure the efficient operation of the restaurant in accordance with company policy and the respective state and federal labor laws. Supervise subordinate staff to assure that customers are treated promptly and courteously; products are of specified quality and quantity; equipment is maintained properly; sanitation standards are complied with, and the restaurant is maintained in a neat and attractive manner. Utilize all company training tools to provide crew employees with on-the-job training in all aspects of restaurant operation. Implement and execute appropriate restaurant level financial controls (petty cash, profit and loss statements, daily deposits, WebCEMS, payroll, NOI reports, budget book, EOD reports, etc.) to assure proper accountability of company funds. Implement appropriate restaurant level financial controls to assure that supplies are ordered as needed; materials received are of good quality and in the proper quantity and that proper accountability for supplies is maintained. Receive and resolve customer complaints in a tactful manner in order to maintain customer satisfaction. Appraise performance of subordinates to assure that job performance is appropriately recognized. Prepare projections of future sales and expenses in order to establish realistic yet challenging profit objectives. Exercise sound managerial judgment and decision-making pertaining to all employee relations and personnel actions (i.e., timely performance evaluations, grievance handling, disciplinary actions, employee counseling, etc.) in order to develop attitudes of cooperation, enthusiasm and professionalism. Complete, approve, submit and maintain files on all internal records and reports as required by law and company policy. Train and develop the capabilities of Assistant Managers and Manager Trainees in the areas of management skills and technical knowledge in order to provide for growth. Maintain a safe work environment for all employees and customers. Other duties as assigned. If this sounds like you, and would like to be part of a great team and work with people who care, please submit your resume today. Carrols LLC is an Equal Opportunity Employer

Posted 30+ days ago

CareBridge logo
CareBridgeWinston Salem, NC
CFSP Director Substance Use Disorder Programs & Services $5000 Sign-On Bonus We are partnering with North Carolina DHHS to operationalize a statewide Medicaid Plan designed to support Medicaid-enrolled infants, children, youth, young adults, and families served by the child welfare system so that they receive seamless, integrated, and coordinated health care. Within the Children and Families Specialty Plan (CFSP), and regardless of where a member lives, they will have access to the same basic benefits and services, including Physical health, Behavioral health, Pharmacy, Intellectual/Developmental Disabilities (I/DD) services, long term services and supports, Unmet health-related resource needs, and Integrated care management. We envision a North Carolina where all children and families thrive in safe, stable, and nurturing homes. Location: North Carolina. Field: This field-based role enables associates to primarily operate in the field, traveling to client sites or designated locations as their role requires, with occasional office attendance for meetings or training. This approach ensures flexibility, responsiveness to client needs, and direct, hands-on engagement. Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law. The CFSP Director Substance Use Disorder Programs & Services is responsible for the clinical vision and implementation of new substance use disorder direct care programs and services in the state of North Carolina. Works in partnership with the Product and Strategy team to execute on the company's substance use disorder clinical vision. Sets the stage for clinical design and implementation of a product strategy through innovative substance use disorder (SUD) programs. Ensures that operational needs are met and ensures compliance with state/federal health plan requirements, Medicaid guidelines and health plan requirements. How you will make an impact: Provides member-level clinical consultation to care management teams. Assists network team in identifying substance use disorder providers, programs, and services. Assists with substance use disorder related policy, program, and service development. Drives and assists in the design of strategic plans and management of enterprise-wide, large-scale clinical initiatives and quality and outcomes monitoring initiatives and projects promoting quality care. Directs and oversees innovation initiatives, data analysis activities, and evaluation strategies for clinical programs including, but not limited to, pilot projects, grant-funded research projects, and publication endeavors. Maintains knowledge of innovative clinical best practices and applies creative solutions across different markets. Build alliances across the business including Care Management, Utilization Management, Network, Clinical, Pharmacy, and Quality teams to ensure a collaborative, efficient and viable operating model. Innovates and implements new or revised models for clinical strategy functions in response to evolving trends in healthcare delivery and/or emerging models of care. Supports cost management projects through analysis of medical expense to determine savings for both proposed and implemented initiatives. Identifies and develops/delivery of substance use disorder specific staff and stakeholder training. Hires, trains, coaches, counsels, and evaluates performance of direct reports. Minimum Qualifications: Requires MS in a behavioral health field (i.e. social work, counseling) and minimum of 10 years of experience in behavioral health setting, either provider or payer; or any combination of education and experience, which would provide an equivalent background. Current unrestricted Independent Clinical or Behavioral Health licensure required. Preferred Skills, Capabilities and Experiences: Licensed Clinical Addiction Specialist (LCAS) or professional degree with comparable substance use disorder experience and/or certification/licensing strongly preferred. Certified Clinical Supervisor preferred, Prior clinical supervision experience in a behavioral health or substance use disorder setting. Prior experience directing or leading a substance use disorder agency or programs. Demonstrated ability to develop and oversee clinical programs addressing substance use disorder prevention, intervention, and recovery supports utilizing trauma-informed and culturally competent care to diverse populations. System-level thinker with the capacity to identify leverage points for change, anticipate downstream effects or barriers, and balance competing priorities across a diverse range of stakeholders. Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health. Who We Are Elevance Health is a health company dedicated to improving lives and communities - and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve. How We Work At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business. We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few. Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process. The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws. Elevance Health is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact elevancehealthjobssupport@elevancehealth.com for assistance. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.

Posted 30+ days ago

Golden Corral logo
Golden CorralBurlington, NC
Benefits: Shift meals Paid vacation every 6 months RAIN next day pay TeleDoc for entire family AFLAC Life, Accident, Indemnity policies Competitive salary Flexible schedule Wellness resources Platinum Corral is a franchisee of Golden Corral. Our Mission: We strive to offer a pleasurable dining experience that is affordable for every guest, at every restaurant, every day. Our history: The first Golden Corral restaurant opened in Fayetteville, North Carolina, in 1973 beginning a tradition of offering guests real, wholesome foods in a family-friendly atmosphere and at a terrific value. 50 years later, Golden Corral is honored to be called America's #1 buffet and grill. We take pride in giving back... Military Appreciation Night & D.A.V.: Golden Corral is proud of the U.S. military members who defend our country and our rights. We honor them every year with a special thank you dinner on our Military Appreciation Night. As of 2020, we have served 6 million free meals to our active duty and retired military heroes; and raised over $17 million dollars for Disabled American Veterans. Camp Corral: Camp Corral is a week of non-stop fun for the children of wounded, ill, injured, or fallen military members. This camp is free for families, and over the past 9 years Golden Corral as the founding sponsor along with our guests and local communities, has raised $13 million dollars and sent more than 24,000 military children to Camp Corral. Operational Excellence: Platinum Corral had 11 of its restaurants earn the Diamond Award for Operations Excellence in 2019. Only 24 of these Awards for Operations Excellence were presented in the entire Golden Corral brand of almost 500 restaurants that year. This included the #1 and #2 restaurants in the entire brand nationwide. Excellence was measured by increased guest counts, sanitation scores, co-worker retention, guest feedback scores and community fund raising. Platinum Corral, a Golden Corral franchisee, is currently accepting applications to join our team In Burlington, NC. We are hiring for all front-of-house positions, full and part time cashiers, hostess, and servers. If you are a team player with a desire to advance your career, we offer that opportunity. We offer: Competitive wages, flexible schedules Shift meals Paid vacations every six months Tele-Doc for you and your family Next Day Pay advances Aflac policies for you and your family Fun, friendly team environment Training aimed at advancement Recognition for achievement Ability to advance; more than half our salaried managers were hired as hourly co-workers. We value the diversity of our employees and are an Equal Opportunity Employer. We do drug test. The job posting listed on this page has been posted by an independent franchisee of Golden Corral Corporation. Golden Corral Corporation does not hire or employ any individuals at this franchise location. The franchisee will make all decisions with respect to applications for the position listed on this page. The name of the franchisee appears in this job posting. All questions concerning this job opportunity should be directed to the franchisee. #cashier #hostess #server

Posted 30+ days ago

B logo
BioCryst Pharmaceuticals, Inc.Durham, NC
COMPANY: At BioCryst, we share a deep commitment to improving the lives of people living with complement-mediated and other rare diseases. For over three decades we've been guided by our passion for not settling for "ordinary" in our quest to develop novel medicines. We leverage our expertise in structure-guided drug design to develop first-in-class or best-in-class oral small-molecule and protein therapeutics, led by the efforts of our team of expert scientists in our Discovery Center of Excellence in Birmingham, Alabama. Our global headquarters is in Durham, North Carolina, and our employees span the globe across sites in multiple countries. We are proud of our culture of engagement and accountability that rewards people for innovative thinking and achievement of key objectives. For more information, please visit our website at www.biocryst.com or follow us on LinkedIn and Instagram. SUMMER INTERNSHIP PROGRAM The BioCryst Internship Program is more than just an internship, it's a launchpad for your future career. We believe the best learning happens through hands-on experience, meaningful connections, and ownership of your summer projects. During your 12-week internship, you'll dive into biotech projects firsthand and see the impact your work has on patient lives. Program Highlights Hands-On Work: Participate in projects that have real impact on the team and company. Hybrid Flexibility: Balance remote work with at least three days per week in our Durham/RTP office, at the Frontier RTP campus, providing access to resources, mentorship, and the full internship experience. Note: this is not a fully remote internship. Onboarding & Orientation: Kick off the summer with an in-person orientation at our headquarters to meet fellow interns and leaders. Professional Growth: Attend workshops, networking sessions, and join the Career Connections Program to sharpen your skills and explore career paths. Community & Culture: Join social events, team-building activities, and volunteer opportunities to build relationships and give back. Intern Showcase: Share your work and impact at our in-person Summer Intern Showcase. Access to Leaders: Gain insights directly from company leaders and innovators shaping the future of biotech. JOB SUMMARY: This is an exciting opportunity to explore patient engagements important role in a fast-growing biotech company. As a Patient Engagement Intern, you will collaborate with various cross-functional partners and non-profit patient organizations to identify synergies and opportunities to help support and empower patient communities in BioCryst's therapeutic areas and beyond. During this internship, you will rely on and grow your communication, research, strategic thinking, and organizational skills and leave with a deeper understanding of how to translate the power of patient voices into meaningful change. The ideal candidate will be ready to roll up their sleeves and bring their genuine and empathetic passion for serving rare disease patient communities into a fast-paced, innovative learning environment. ESSENTIAL DUTIES & RESPONSIBILITIES: Relationship management: Support Patient Engagement team initiatives with local, national, and international patient organizations. Assist with streamlining inquiries to and from internal colleagues and patient organizations. Landscape assessments: Identify new patient organizations and opportunities for collaboration around disease state awareness, patient education, and support services. Advisory Board Support: Assist with patient advisory board/council development and other initiatives to further understand patient community experiences. Event planning: Attend and coordinate company's participation in patient organizations' virtual and in-person conferences, fundraising events, and awareness campaigns, along with internal company-wide events or programs. Benchmarking: Strategize and assist in developing KPIs, systems, programs and trainings to measure and share Patient Engagement team's impact. Communications: Work collaboratively with Corporate Communications to amplify Patient Engagement activities and programs. Help communicate Patient Engagement team's capabilities internally and externally through Intranet articles, social media posts, and presentations Cross-functional engagement: Represent Patient Engagement team at select meetings with internal stakeholders including Legal and Compliance, Medical Affairs, Corporate Communications, Marketing, and Market Research, etc. Document and socialize meeting summaries and action items. Administrative Support: Actively support the Patient Engagement team with Veeva submissions, data input, update advocacy calendar, meeting coordination and capturing meeting minutes. EXPERIENCE & QUALIFICATIONS Working towards a bachelor's degree in non-profit management, social work, public health, public policy, pre-med, nursing, health communications, business, or related discipline with a minimum 3.0 GPA Preferred background in patient support activities and familiarity with the dynamics of non-profit organizations Interest in rare disease and drug development Empathetic relationship-builder Creative and strategic thinker Self-starter who can work independently Experience and interest with event and program planning, coordination and execution Ability to be flexible and adjust quickly as priorities change Team player who is willing to flex outside the prescribed role Excellent verbal and written communication and presentation skills Proficient in Microsoft Office Suite and online meetings platforms (Microsoft Teams, Zoom) REQUIRED DOCUMENTS Cover Letter Resume References (2-3) INTERNSHIP DETAILS Duration: 12 weeks, full-time, paid internship Program Dates: May 18, 2026 - August 7, 2026 *start and end dates are not flexible Expected weekly hours: 32-35 Location: Hybrid, with at least three days per week in Durham/RTP office, at the Frontier RTP campus. This internship is not fully remote, and housing is not provided. The statements in this position description are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of responsibilities, duties, and skills required of personnel so classified. The manager may assign additional responsibilities and assignments from time to time. BioCryst is an equal opportunity employer and is committed to providing equal employment opportunities without regard to age, race, religion, sex, sexual orientation, gender identity, national origin, Veterans status, disability and/or other protected class characteristics. Additionally, BioCryst is committed to achieving its business objectives in compliance with all federal, state and local law.

Posted 30+ days ago

Wastequip logo
WastequipStatesville, NC
Job Description: The Shift Supervisor assists the Plant Manager in achieving production, quality, housekeeping, and safety goals. The Supervisor coordinates activities of production employees to achieve production of quality product at standard output rates or better, and to meet production goals and customer requirements. The Shift Supervisor audits employee adherence to company policies, as well as ISO, 5S, and safety programs. 3rd shift: Monday to Friday 10:30PM to 7:00AM. Essential Duties and Responsibilities Start up and shut down manufacturing floor, including all machines, fixtures, and extruders. Ensure that machines are operating on the correct settings and cycles. Verify that acceptable quality is being produced on each machine. Sign off on each new order to verify that all specifications pertaining to that particular order are being met and that acceptable first part quality is being produced. Requisition components, supplies, and graphics per schedule. Verify and report all production and scrap produced on the shift. Ensure that employees make all required quality checks on everybody and lid. Follow the schedule provided and produce only what is required to complete the orders. Track labor efficiency, downtime, scrap, and schedule adherence daily with work centers and Plant Manager. Enforce all company policies and adherence to ISO, 5S and safety programs Implement company improvement plans for productivity, quality, safety, and housekeeping. Participate and promote associates' involvement in quality, safety, and productivity improvement activities. Understand how job function relates to ISO requirements. Perform other incidental and related duties as required and assigned. Supervisory Responsibilities Supervise and assign shift associates to work centers as required to meet production schedule. Administer disciplinary warnings and reprimands to employees when necessary. Monitor and evaluate performance of each employee. Clearly communicate goals, expectations and provide constructive feedback. Keep employee files on all associates, including PTO and follow all EHS requirements regarding accident reports. (Safety) Directly accountable for the actions and activities of all employees as relates to safety, the adoption, promotion and adherence to the Safety Program by all employees on the team Adhere to all Safety Responsibilities as indicated in the site Safety Program (See attached) Assist Human Resources and the Plant Manager in assuring all new employees receive proper safety training and orientation. III. Qualifications Intelligent and detail oriented, with proficient verbal and written communication skills Goal oriented and upwardly mobile Skillful in leading, motivating, and directing groups in problem solving. Experienced in employee performance management. Ability to delegate and follow up. Competent math and computer skills. Optional: Bilingual- Plus if able to communicate in Spanish. Company Benefits: 2 Medical Plan Options- Base HSA (High Deductible) and Buy-Up Medical Plans Prescription (Rx) Insurance Health Savings Account (HSA) 2 Dental Plan Options- Base Dental and Buy-Up Dental Plans Vision Insurance Flexible Spending Accounts (FSA's) Health Care FSA Dependent Care FSA Company Paid Base Life Insurance Company Paid Accident, Death & Dismemberment Insurance Company Paid Business Travel Accident Insurance Company Paid Disability Insurance Short-Term Disability (STD) and Base Long-Term Disability (LTD) Insurance Employee Assistance Program (EAP) Voluntary Hospital, Accident & Critical Illness (Cancer) Insurance 401(K) Retirement Plan with 50% Company Match Voluntary Pet Insurance Vacation and Personal/Sick Time Paid Grandparent Leave Paid Bonding Leave Adoption Assistance Education Assistance (Tuition Reimbursement) About Wastequip Wastequip got its start in 1989 with containers and compactors. But, today, we have evolved into so much more than just a manufacturer of high-quality steel containers and compactors. We are the waste industry's only All-in-One solutions provider - from carts and containers to collect waste to hoists and trash trucks to move the waste to parts, service and technology to keep your operation running smoothly. While we're proud to be North America's leading manufacturer of waste handling equipment, we are equally proud to be a driving force for enhanced sustainability across the waste industry. We are consistently striving to improve our own operations while making it easier for our customers to do the right thing - building a brighter future for all.

Posted 5 days ago

Hub International logo
Hub InternationalAsheville, NC
ABOUT HUB INTERNATIONAL: HUB International is a leading full-service global insurance broker and financial services firm providing risk management, insurance, employee benefits, retirement and wealth management products and services. With more than 19,000 employees in offices located throughout North America, HUB's vast network of specialists brings clarity to a changing world with tailored solutions and unrelenting advocacy, so clients are ready for tomorrow. WHAT WE OFFER YOU: At HUB we believe in investing in the future of our employees. Our entrepreneurial culture fosters an environment of open feedback and improvement that empowers our people to make the best decisions for our customers and organization. We offer: Competitive salaries and benefits offerings Medical/dental/vision insurance and voluntary insurance options Health Savings Account funding 401k matching program Company paid Life and Short-Term Disability Plans Supplemental Life and Long-Term Disability Options Comprehensive Wellness Program Paid Parental Leave Generous PTO Package- Vacation, Holiday, Sick, and Personal Time Off Great work/life balance, because that's important for all of us! Focus on creating a meaningful environment through employee engagement events The ability to be a part of a motivated, winning team with the opportunity to learn from colleagues who are amongst the top talent in the industry! Growth potential- HUB is constantly growing and so can your career! A rewarding career that helps local businesses in the community Strong community support and involvement through HUB Gives POSITION SUMMARY: The Operations Assistant position is a support position that assists with the operational non-sales functions and development of the department(s) or location for Commercial Lines, Personal Lines and/or Employee Benefits to ensure smooth, efficient, compliant service delivery and cross-departmental initiatives. ESSENTIAL DUTIES AND RESPONSIBILITIES: The essential duties contained in this job description reflect general details as necessary to describe the principal functions of this job, the level of knowledge and skill typically required and the scope of responsibility and should not be considered an all-inclusive listing of work requirements. Individuals may perform other duties as assigned, including work in other functional areas to cover absences, equalize peak work periods or otherwise, to balance the workload. Ensure regional operational standards are consistently met and maintained in alignment with HUB Corporate and regional directives. Communicate goals, vision, and procedures effectively across teams to ensure alignment with leadership priorities. Promote and sustain a culture of teamwork by encouraging collaboration and supporting cross-department initiatives. Partner with Operational Leaders, Accounting, Human Resources, and other departments to implement regional projects and directives. Coordinate and manage training logistics, including scheduling, reporting, materials distribution, and recordkeeping. Participate in technology initiatives by attending change management meetings, sharing updates, maintaining SharePoint content, and troubleshooting basic issues. Support operational audits and performance tracking by compiling data, reconciling reports, maintaining dashboards, and assisting with process improvements. Oversee regional facilities and office operations, including mail and copier equipment, AED readiness, and security access. Prepare and deliver management reports, summaries, and data analyses as required. Pursue ongoing professional development and continuing education opportunities relevant to the insurance industry. Maintain and update Standard Operating Procedures (SOPs) to reflect current workflows and compliance expectations. Assist with communication of workflow or system changes by creating and distributing clear internal announcements or guides. Uphold confidentiality and compliance with company policies, data privacy standards, and insurance regulations. Performs other duties and projects as assigned REQUIREMENTS: 2-5 years of applicable insurance/agency/operational experience preferred Exceptional written and verbal communication skills Superior customer service and problem solving skills Proficiency with Microsoft Office Suite (PowerPoint, Word, Excel, Outlook) Detail-oriented self-starter Strong leadership, mentoring, and team-building skills Significant skill in handling competing demands and projects Excellent organizational skills and ability to prioritize and delegate responsibility Mastery of virtual technology, including meeting scheduling, video display and screen sharing Four-year college degree preferred Relevant Insurance licenses per state/regional statutes and as required by management Advanced professional designation highly desirable (e.g. AIC, AAI, ARM, CIC, CPCU) QUALIFICATIONS: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job. To perform this job successfully, the incumbent must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. These qualifications are considered without regard to race, religion, color, sex, national origin, disability, or any other characteristic protected by federal, state, and local law. If this position requires licensing or certification, the incumbent must maintain that license or certification by meeting all continuing education and other requirements. Department Business Operations Required Experience: 2-5 years of relevant experience Required Travel: Negligible Required Education: Bachelor's degree (4-year degree) HUB International Limited is an equal opportunity employer that does not discriminate on the basis of race/ethnicity, national origin, religion, age, color, sex, sexual orientation, gender identity, disability or veteran's status, or any other characteristic protected by local, state or federal laws, rules or regulations. E-Verify Program We endeavor to make this website accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the recruiting team HUBRecruiting@hubinternational.com. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.

Posted 4 days ago

P logo
Park Lawn CorporationCanton, NC
Why Work for Wells Funeral Home - Waynesville? Service At every level, our dedicated team members display a strong work ethic and commitment to our core values, respect for the family, the profession, and the individual. Work with leading experts in the funeral and cemetery profession. Benefits Financial assistant programs encouraging employees through education and development in industry related subjects. Robust Health and Welfare Plans, and savings account options, designed to support your personal needs, enhance well-being and help navigate life's challenges. Rich 401k and Roth Retirement Plan options available for both Full Time and Part Time employees along with a Company Match. Variety of Vacation, Personal Days and Sick Days based on your role emphasizing the importance of physical and emotional replenishment for our team. Employee Discounts on services, merchandise, and property to help our team members in their time of need. Culture We value honesty, courage, integrity, ethical behavior and the development of personal growth. We are rooted in the communities to provide a personal touch to every family we serve. We believe in the value of funeral and cemetery service, drawing on decades of experience to create the best experience for our families. Summary/Objective This position interacts directly with client families during their time of need and is responsible for creating and maintaining a premier level of client family satisfaction. Essential Functions Ensures that the client families and/or other persons entering the office receives the information or assistance that they require. Assists the Team in the movement of the casketed deceased and other related items in and out of the visitation area, funeral home chapel, church or other place of service. Ensures that public spaces such as lobby, chapels, restrooms and reception/rest areas are clean and prepared prior to, and at the conclusion of, scheduled services. Responsible for assisting client families in and out of limousine with special emphasis and attention provided to the handicapped and elderly. Assists in funeral services and visitation including greeting visitors, coordinating pallbearers and parking. Other duties as assigned. Competencies Communication Proficiency. Teamwork Orientation. Detail Orientation. Thoroughness. Customer Service Orientation. Time Management. Required Education, Experience, Certifications and Licensure Four-year degree or equivalent combination of education and experience preferred. Minimum of 1-year experience in client relations or related field. Valid state issued driver's license in good standing and acceptable driving record. Additional Eligibility Qualifications Attend and perform work in a professional and courteous manner in accordance with the employer's requirements. Demonstrated willingness to participate in growing market share through community involvement. Able to read, write and speak English fluently. Bilingual is a plus. Ability to communicate effectively with internal, as well as external customers, community leaders, and grieving client families. Ability to empathize with client families and their guests and demonstrate tact and patience in emotionally charged situations. Tactful and professional when dealing with complaints or dissatisfaction with services or merchandise. Maintains a positive attitude and working environment through organization and communication. Ability to simultaneously handle multiple projects, prioritizes tasks, and exercise good judgment. Supervisory Responsibility This position has no direct supervisory responsibilities. Physical Demands and Work Environment The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The duties associated with this position are generally performed in an indoor office setting. Outdoor duties may require exposure to natural elements such as inclement weather, extreme temperatures, uneven ground, dust, gas, and/or fumes. Equipment used to perform the essential function of this position includes, but is not limited to; computer, fax, copier, multi-line phone system, AV system, body lift, casket handling/transport devices, personal or company owned vehicle. Employees in this role are regularly required to climb, sit, stand, bend, kneel, and frequently lift to 25 pounds. This position may also require reaching, pushing, and pulling. This position may also be exposed to chemicals and/ or blood borne pathogens. Exposure risk is considered: Low Overtime is sometimes necessary or required. Travel This position may require up to 10 percent out of area and overnight travel. Travel is primarily local occurring during the business day only. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Posted 30+ days ago

HNTB Corporation logo
HNTB CorporationRaleigh, NC

$60,810 - $91,214 / year

What We're Looking For At HNTB, you can create a career that is meaningful to you while building communities that matter to all of us. For more than a century, we have been delivering solutions for some of the largest, most complex infrastructure projects across the country. With our historic growth, it is an exciting time to join our team of employee-owners. This opportunity entails being responsible for applying planning strategies utilizing various technologies and tools to gather and analyze data, assess outcomes, and develop reporting and visuals to effectively communicate findings. This position assists with tasks for planning projects including research, studies, and documentation, coordinating with inter-disciplinary team members, from concept development through project completion. (For current/previous HNTB interns only) What You'll Do: Researches and collects raw data, organizes, analyzes and provides review of the data for use in projects and for further analysis. Performs project analysis using technical guidance and software. Assists project team members with various support tasks such as development of maps, exhibits, presentation materials, and reporting. Conducts research on issues, policies, and concepts pertaining to planning. Assists in the development of conceptual planning alternatives for urban and transportation planning projects Performs tasks related to the preparation and production of plans, studies, reports, and environmental documents for transportation and infrastructure projects. Assists in stakeholder and public participation process. Maintains records, collections and files related to specific projects. Performs other duties as assigned. What You'll Need: Bachelor's Degree in Urban Planning, Geography, Engineering, or related field (For current/previous HNTB interns only) What You'll Bring: Understands GIS software and Microsoft Office Suite. Compiles and summarizes data (i.e., census data, land use data) with direction from more experienced staff. Reviews, prepares, and summarizes relevant research for more experienced staff to review. Contributes to reports and assists in material preparation for presentations with direction from more experienced staff. What We Prefer: Master's degree in Urban Planning or related field. Previous work experience in planning through an internship or prior employment. Additional Information Click here for benefits information: HNTB Total Rewards Click here to learn more about Equal Opportunity Employer/Disability/Veteran Visa sponsorship is not available for this position. #LD . Locations: Arlington, VA (Alexandria), Baltimore, MD, Charlotte, NC, Fairmont, WV (Elkins), Harrisburg, PA, King of Prussia, PA (Norristown), North Charleston, SC, Philadelphia, PA (Pennsylvania), Pittsburgh, PA, Raleigh, NC, Raleigh, NC (Raleigh Field), Scott Depot, WV (Charleston), Virginia Beach, VA, Washington, DC . . . . . . . . . . . . . The approximate pay range for Maryland is $60,809.50 - $91,214.25. Please note that the pay range provided is a good faith estimate for the position at the time of posting. Actual compensation will be dependent on factors, including but not limited to, the individual's qualifications, experience, knowledge, skills, and abilities as well as physical work location within the state. . . The approximate pay range for Washington, DC is $66,600.87 - $99,901.32. Please note that the pay range provided is a good faith estimate for the position at the time of posting. Actual compensation will be dependent on factors, including but not limited to, the individual's qualifications, experience, knowledge, skills, and abilities as well as physical work location within the state. . . . NOTICE TO THIRD-PARTY AGENCIES: HNTB does not accept unsolicited resumes from recruiters or agencies. Any staffing/employment agency, person or entity that submits an unsolicited resume to this site does so with the understanding that the applicant's resume will become the property of HNTB. HNTB will have the right to hire that applicant at its discretion and without any fee owed to the submitting staffing/employment agency, person or entity. Staffing/employment agencies who have fee agreements with HNTB must submit applicants to the designated HNTB recruiter to be eligible for placement fees.

Posted 30+ days ago

Advance Auto Parts logo
Advance Auto PartsElizabethtown, NC
Job Description We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age national origin, religion, sexual orientation, gender identity, status as a veteran and basis of disability or any other federal, state or local protected class. What is a Salesperson? Entry level sales position capable of supporting the DIY business and achieve our sales and service objectives. The role has good knowledge of store systems, basic automotive system knowledge and basic part knowledge. The role has the basic ability to source from stores, hubs, pdq, and external suppliers. The role has in-depth knowledge of the store inventory and maintenance processes. Position can be part time or full time. Fleet safety certification preferred. Primary Responsibilities Provide excellent selling experience for DIY customer visits and phone calls Achieve personal sales goal and help store achieve its sales goals Provide DIY services including battery installation, testing, wiper installs, etc. Maintain store product and operational standards Responsible for inventory processes including truck put away, shoot outs, cycle counts, Back stock, etc. Secondary Responsibilities Store Cleanliness including floors, bathrooms, facing, dusting, parking lot General stocking including truck stocking and back stock Safely deliver parts to customers as needed Success Factors Basic driving and navigation ability Ability to use delivery board system Friendly communication Ability to locate and stock parts Safety knowledge and skills Operating inventory systems and store equipment Parts and automotive system knowledge skills Operating POS and Parts lookup systems Expert at testing and diagnostic equipment for DIY service Essential Job Skills Necessary for Success as a Salesperson: Speak and write English (Spanish a plus); communicate effectively and build strong relationships with customers, peers and management Read and interpret documents such as safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals Use basic math accurately: add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals Ability to work an assortment of days, evenings, and weekends as needed Prior Experience that Sets a Salesperson up for Success 2-3 years of successful sales experience in a diverse retail environment, providing superior customer experiences What is a Store Driver? Entry level store position capable of supporting delivery of parts to commercial customers. The role has the responsibility to deliver parts to our commercial customers and assist with task and inventory processes in the store. This position can be part time or full time and must be fleet safety certified. Primary Responsibilities Safely deliver parts to customers as needed Pick and stage parts for customer orders Pick up returns and cores Drop off weekly / monthly sales flyer Daily collection of credit accounts Secondary Responsibilities Store Cleanliness including floors, bathrooms, facing, dusting, parking lot General stocking including truck stocking and back stock Success Factors Basic driving and navigation ability Ability to use delivery board system Friendly communication Ability to locate and stock parts Safety knowledge and skills Operating inventory systems (Back stock) and store equipment Essential Job Skills Necessary for Success as a Driver: Communicate effectively and build strong relationships with customers, peers and management Read and interpret documents such as safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals Use basic math accurately: add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals Ability to work an assortment of days, evenings, and weekends as needed Prior Experience that Sets a Driver up for Success: Automotive parts experience is preferred Certificates, Licenses, Registrations Must have a valid driver's license and be fleet safety certified Physical Demands The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job, with or without reasonable accommodation. While performing the duties of this job, the employee will predominantly be walking or standing. The employee is required to be able to talk and hear, and use hands and fingers to handle or feel; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 50 pounds and occasionally lift and/or move up to 100 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, depth perception, and ability to adjust focus. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job, with or without reasonable accommodation. While performing the duties of this job, the employee is usually working inside; however, they will occasionally be outside and exposed to various weather conditions while performing such tasks as installing batteries and wiper blades. The employee is also occasionally exposed to moving mechanical parts; high, precarious places; toxic or caustic chemicals; risk of electrical shock; explosives; and vibration. The noise level in the work environment is usually moderate. We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age national origin, religion, sexual orientation, gender identity, status as a veteran and basis of disability or any other federal, state or local protected class. California Residents click below for Privacy Notice: https://jobs.advanceautoparts.com/us/en/disclosures

Posted 30+ days ago

DPR Construction logo
DPR ConstructionCharlotte, NC
Job Description DPR Construction is seeking an Asset Management Analyst with a minimum of 5+ years of experience. This individual will be responsible for managing the national operations and administration of our phone and iPad accounts. This role will also collaborate and assist with the implementation of new Asset Management Solutions and other key initiatives within the team. This role will be required to develop the best practices and automation for DPR assets and inventory management. The analyst will drive conversations and decisions with multiple teams across DPR business, IT organizations, and other DPR partners as needed. This role will work closely with the Mobile Coordinators in each Business Unit, the Service Desk, IT Operations team, and other key members of the Asset Management team. Collaborate on the development of new initiatives, while upholding the DPR culture Second level support on specified days with any employee phone issues and address any ITFE concerns with any Asset Management solutions Works closely with ITSD to align solutions, and best practices when supporting employee mobile issues Vendors contact our mobility/data providers (AT&T/Verizon/T-Mobile), manage and analyze the monthly invoices, streamline processes where possible, determine cost savings and implement, liaise with regional counterparts to resolve issues and improve solution Capable of owning or assisting when creating business requirements and timelines Captures and defines Mobility Management capabilities needed by business and IT; researches and implements solutions. Develops internal solutions to improve workflow for mobility management tasks, following the guidelines, principles and strategies of the Software Development lifecycle Assist in project management of automation initiatives within Asset Management team Supports best practices within our DPR Mobile Management Systems (Intune/ABM/Knox) to troubleshoot & resolve employee access issues Guide and train the mobility coordinators / ITFE's for any Asset Management practices and lead monthly meetings Qualifications We are looking for a flexible, detail-oriented team player with the ability to manage multiple tasks, produce quality work, and consistently meet deadlines. The successful candidate will possess: Strong knowledge of cost control principles and analytical skills Experience in Microsoft products SharePoint, PowerPoint, Excel, Visio, experience in asset management and Power BI a plus Willingness to learn, retain new skills and apply in daily work. Ability to resolve conflict and influence partners. Excellent verbal and written communication skills Ownership - Is totally committed to the success of the project, teammates and DPR. A strong work ethic and a "can-do" attitude DPR Construction is a forward-thinking, self-performing general contractor specializing in technically complex and sustainable projects for the advanced technology, life sciences, healthcare, higher education and commercial markets. Founded in 1990, DPR is a great story of entrepreneurial success as a private, employee-owned company that has grown into a multi-billion-dollar family of companies with offices around the world. Working at DPR, you'll have the chance to try new things, explore unique paths and shape your future. Here, we build opportunity together-by harnessing our talents, enabling curiosity and pursuing our collective ambition to make the best ideas happen. We are proud to be recognized as a great place to work by our talented teammates and leading news organizations like U.S. News and World Report, Forbes, Fast Company and Newsweek. Explore our open opportunities at www.dpr.com/careers.

Posted 30+ days ago

Commwell Health logo
Commwell HealthFour Oaks, NC
VOLUNTEER WITH US!

Posted 30+ days ago

Mountain Area Health Education Center logo

Collaborative Care Manager

Mountain Area Health Education CenterAsheville, NC

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Job Description

JOB SUMMARY:

The Care Manager works collaboratively as an active member of the Population Health Care Management Administration and part of an interprofessional primary care team. The role to provide comprehensive, person-centered care management services for patients that include:

  • Patient education
  • Medication management and adherence support
  • Risk stratification
  • Population management
  • Coordination of care transitions
  • Care Navigation and referrals

In addition, the behavioral health care manager is a core member of a collaborative care team, including the patient's Primary Care provider and Psychiatric Consultant. The behavioral health care manager is responsible for supporting an coordinating the mental and physical health care of patients on an assigned patient caseload with the patient's medical provider, psychiatric consultant, and, when appropriate, other members of the care team. Care Managers will support patients with outreach and scheduled care management. This role will systematically and continuously collect and assess data related to patient health status to develop, execute, and evaluate the plan of care.

Required care management activities also include care coordination, health promotion, family support, and referrals to necessary resources and supports. These functions may be performed in community-based settings, home visits, and in MAHEC clinics and remotely. The Care Manager will collaborate with Complex Care Managers and Tailored Care Managers, Extenders (Peer Support Specialists, Community Health Workers), Care Navigators, MAHEC clinical teams, community partners, and other regional and state stakeholders.

SPECIFIC RESPONSIBILITIES:

  • Develops outreach and engagement strategies for qualified patients.
  • Conduct assessments, screenings and obtain necessary consents to engage in care management
  • Develop person-centered care plans with the patient, Primary Care Providers and behavioral health care team members and with guidance from supervisor and other clinical experts
  • Collaborate with MAHEC's clinical departments (Family Medicine, Internal Medicine, Pharmacy, OBGYN, and Psychiatry) and community resource organizations to ensure seamless care coordination/management for the population being served.
  • Provide patient self-management education and bridge resources/services that are supportive of social and medical needs.
  • Support transition planning when patients are admitted/discharged from hospitals or other institutional settings.
  • Closely coordinate care with the patient's medical provider and, when appropriate, other care team providers.
  • Builds and maintains a full patient caseload by actively identifying patients who qualify for program benefits and initiate's outreach.
  • Systematically track treatment response and monitor patients (in person or by telephone) for changes in clinical symptoms and treatment side effects or complications.
  • Complete referrals for unmet social determinant of health needs
  • Complete medication reviews in partnership with PCP, care team nurses or pharmacists
  • Support medication management as prescribed by medical providers, focusing on treatment adherence monitoring, side effects, and effectiveness of treatment.
  • Provide brief behavioral interventions using evidence-based techniques such as behavioral activation, problem-solving treatment, motivational interviewing, or other treatments as appropriate.
  • Provide or facilitate in-clinic or outside referrals
  • Participate in regularly scheduled (usually weekly) caseload consultation with the psychiatric consultant and communicate resulting treatment recommendations to the patient's medical provider.
  • Track patient follow up and clinical outcomes using a registry/care management platform.
  • Document patient progress and treatment recommendations to share with medical providers, psychiatric consultant, and other treating providers.
  • Facilitate treatment plan changes for patients who are not improving as expected in consultation with the medical provider and the psychiatric consultant and who may need more intensive or more specialized mental health care.
  • Develop and complete relapse prevention self-management plan with patients who have achieved their treatment goals and are soon to be discharged from the caseload.
  • Work with MAHEC's Quality Improvement team to improve care management delivery and patient outcomes.
  • Ensure required care management data and metrics are documented, tracked, and reported successfully to meet quality standards and guarantee closure of care gaps.
  • Coordinate Care Team meetings Create a Care Management Crisis Plan and coordinate diversion efforts for patients

This role description is a general description of the essential job functions. It is not intended to describe all the duties the Care Manager, Behavioral Health (COCM) may perform.

KEY COMPETENCIES:

  • Communication Skills

Effectively and respectably communicate with other individuals, whether it be a colleague, patient, or patient's family member and appropriately enumerate information in a manner easily understood by all parties. We do this to foster a culture of understanding between all parties, especially in complex and difficult situations, to ultimately provide the best care possible to our patients and their families.

  • Decision Making

Ability to make the most appropriate decision in a given situation and then taking the next steps to ensure appropriate and timely completion. This requires conflict resolution skills, critical thinking skills, confidence in your ability to make the right decision in most situations. This also includes ability to prioritize your workday appropriately to ensure the most important tasks are completed on time.

  • HealthCare Knowledge

Having the drive to keep yourself abreast and up to date on the new breakthroughs in your area of expertise and communicating them to the rest of the team, as appropriate. This also includes keeping up with your licensure and yearly training requirements within your area expertise along with MAHEC's organizational training. Finally, the ability to apply the depth of knowledge maintained and gained through this process in real life scenarios as appropriate.

  • Interpersonal Skills

Showing the ability to meet difficult situations with grace, professionalism, and understanding. Within your area of expertise, showing respect and showing empathy where appropriate with your colleagues, patients, and their family at all times, even when its most difficult to do so. This is done, in part, by effective listening, being your authentic self, showing responsibility and dependability, and being patient with others.

  • Organizational Values

Adherence to MAHEC's founding principles and incorporating them every day. This includes, among others, having integrity and accountability, reverence for other cultures and equitable practices, ability to manage change, and displaying a clear understanding of organizational dynamics. Doing these things creates a culture where people want to do the best for each other and gives personal ownership towards the goal of helping people in their time of need.

  • Problem Solving

Having an analytical mind and ability to work autonomously to solve complex problems that may arise. The wherewithal to think logically through a difficult problem and come to an appropriate resolution for a given issue. This helps to drive continuous improvement by thinking through where we can improve in a novel way. Measures success by understanding where we are currently and where we want to go and then applying those new ideas to affect positive change.

SPECIFIED SKILLS

  • COMPUTER

  • Excellent skills in Microsoft Office including Word, Excel, PowerPoint, and database applications required.

  • FOREIGN LANGUAGE

  • Spanish speaking skills preferred.

PHYSICAL DEMANDS

  • Not Applicable.

SUPERVISORY RESPONSIBILITIES: N/A

EDUCATION AND EXPERIENCE

MINIMUM QUALIFICATIONS:

  • Masters or bachelor's degree in social work
  • Two (2) years of experience providing care management, case management, or care coordination services
  • Meet North Carolina's definition of a Qualified Professional per 10A-NCAC 27G .0104

PREFERRED QUALIFICATIONS:

  • Licensed Clinical Social Worker
  • Four (4) years of experience providing care management, case management, or care coordination services

REQUIRED LICENSES:

  • Valid North Carolina driver's license

SCHEDULE:

Regular attendance on-site is an essential function of this position. Typical business hours are Monday - Friday, 8:00 am to 5:00 pm (or flexed to best meet the needs of the clients and/or the Division); 40 hours per workweek; weekend, holiday, or evening coverage is occasionally required. Work hours will need to be flexible in order to respond to special work assignments, or evening activities, as requested by the team leader.

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