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Location: Raleigh, NC (work from home with frequent in-person meetings with Raleigh officials 3-10 business days per month), plus 1-4 days of travel within North Carolina to prisons and parole offices across the state per month Note on Relocation: Recidiviz does not pay for relocation but we welcome candidates who are currently based in Raleigh, NC or are planning to be based there within a month of their start date. Role Type: Full-time Compensation :  $112,000-$131,000 Visa sponsorship: Not available Hires remotely in: United States Experience: 3+ years FOR WELLFOUND CANDIDATES ONLY: Please do not apply via Wellfound - you will miss the application questions. Instead, please apply directly here: https://job-boards.greenhouse.io/recidiviz/jobs/4563394006 Recidiviz is thrilled to be hiring a State Partnerships Manager to join our team! We’re a small, fast-moving group that partners closely with state correctional departments to safely and equitably reduce prison populations. That’s where you come in. You’re someone with a blend of the abilities you might see from exceptional account managers, product managers, and political strategists. You’re able to captivate an audience while telling a story, to use data effectively, and to run good meetings and get things done. Most of all you are someone who brings rigor to their work and levity to their relationships. You don't need to have direct experience with criminal justice reform but care deeply about doing work that matters.  About us Recidiviz is creating safer, healthier communities by improving outcomes for justice-involved people. We build tech that reduces the number of people in prison and helps criminal justice leaders embrace data-driven decision-making.  Using modern data infrastructure and thoughtful product design, we’ve been able to safely and permanently reduce incarceration and improve outcomes. We work side-by-side with leaders of the criminal justice system, justice-impacted individuals, and ecosystem partners to build a better path forward. In addition to the revenue we earn from state partners, some of the most respected philanthropists and foundations support our work. People who succeed at Recidiviz lead with kindness and humility, assume good intent, learn from failure, and fix problems when they see them. About the role The State Partnerships Manager is responsible for building strong relationships, deploying relationship capital, maximizing impact, and creating value for their partner states. Your job is to partner closely with the leadership teams of state prison agencies. These leaders, your new best friends, are responsible for thousands of staff, tens of thousands of people in prison, and billions of dollars. By clearly articulating the specific needs in your partner state, you’ll define and communicate, internally and externally, how exactly Recidiviz will guide your partner states to safely increase liberty for the populations they influence. This role requires regular in-state travel (you would be expected to be holding in-person meetings with Raleigh officials 3-10 business days per month, with 1-4 days of travel within North Carolina to prisons and parole offices across the state). While Recidiviz employees are based throughout the country, we are looking for someone who lives within commuting distance to Raleigh, NC for this particular role. We do not pay for relocation, but we welcome candidates who are currently based in Raleigh or are planning to be based there within a month of their start date. Core responsibilities  Understand, deconstruct and document the needs of key correctional actors and justice involved individuals  Build deep relationships with key stakeholders by making them feel heard and supported  Adapt and deploy Recidiviz core product offerings, and ad hoc data analysis capabilities to delight state partners Communicate in clear writing what specific steps ought be taken by product managers, user experience designers, data analysts and implementation engineers for Recidiviz to support your state’s objectives  Drive partnerships towards success in terms of impact and financial sustainability  Self-regulation skills to effectively navigate high-intensity experiences with incarcerated individuals and correctional line staff in prison facilities and other challenging environments Minimum Qualifications Be a proactive problem solver. We’re looking for someone quick to try to solve new problems they come across, rather than hoping someone else will get it — whether it’s a missing template for a recurring meeting or spilled cereal in the office. Have an understanding of how to make progress in challenging environments. You have a successful track record of stakeholder engagement and relationship management. You have a boundless commitment to the combination of creativity and persistence. Former colleagues describe you as the person who makes sure the changes that matter actually get implemented. Be a process leader.  Good ideas are nothing without excellent implementation. You’re excited about building replicable, clear processes internally and externally. You’re a clear communicator and documentation wizard with a successful track record of managing cross-functional teams. Open-minded, humble, and curious. You are eager to learn and especially capable of active and empathetic listening, particularly with our partners, who are often subject matter experts in their own right. Be comfortable with, and excited by, technology : You are eager to supportively guide data analysis and technology products. You’re excited to work with a fast-moving team, helping it bring order and prioritization to complexity, while also respecting—and enjoying—the need to be flexible. 3+ years of experience in account management, product management, political strategy / lobbying, business development, policy, or similar role. Preferred qualifications Have a connection to the criminal justice system and/or passion for doing work that matters: You have either lived or working experience with the operations and consequences of America's criminal justice system. You don’t need to know everything about the field, but it is helpful if the design and efficacy of our criminal justice processes feel like issues that you cannot choose to ignore. Compensation Compensation is standardized based on roles and responsibilities. This ensures equitable compensation and responsible stewardship of our resources. As such, we do not negotiate compensation offers.  The compensation for this role for successful candidates with 4 or more years of relevant professional experience is $131,000. The compensation for this role for successful candidates with 3-4 years of relevant professional experience is $112,000. What we offer Effective, extremely thoughtful colleagues, working together on a mission that matters 90% medical, dental, and vision insurance coverage for you and your dependents Flexible time off, including 20 days of PTO and 13 paid holidays 12 weeks of paid parental leave 401(k) retirement plan with 5% company match and no vesting period Complimentary One Medical membership (depending on location) Partnership with Carrot to provide employees with inclusive fertility and family-forming benefits, as well as a small but growing number of hormonal health and gender-affirming care benefits Monthly ClassPass credit for personal wellness Free mental health support via Talkspace Well-located offices in Oakland and Manhattan, with the flexibility to work remotely or go into either office as you choose An annual company offsite each spring and other ad-hoc gatherings All the exhilarating challenges and stretch opportunities of a tech startup, combined with the mission-driven heart of a nonprofit More about Recidiviz Recidiviz was an all-volunteer effort until early 2019, when Clementine, Andrew, and Joshua founded the organization. Since then, we’ve built an A-team of software engineers, designers, product managers and domain experts, from companies like Google, Apple, Dropbox, Opower, and Sidewalk Labs. Recidiviz was part of Y-Combinator’s 2019 class and has received support from some of the most respected philanthropists and foundations, including Ford Foundation, Mackenzie Scott, Schmidt Futures, Arnold Ventures, Chan Zuckerberg Initiative, and the Mozilla Foundation. Today, Recidiviz works with (and earns revenue from) over 18 state partners – big and small, red and blue – and covers more than 40% of the US incarcerated population. We have helped to get tens of thousands of people out of the criminal justice system, safely and equitably, and saved states nearly $1 billion. In the next five years, Recidiviz plans to partner with 40 states and help 250,000 people who are stuck in the system to get out and stay out. In addition to partnering with state Departments of Corrections, Recidiviz collaborates with and learns from partners – from organizations like the Correctional Leaders Association (CLA) to community based organizations and justice-impacted individuals, whose perspectives guide our work. To learn more about how we do what we do, check out our  2024 Year in Review , read some press coverage , or watch our TED Talk . And if you’re really keen to see our work, you can dive into our Github :). An important note Lasting change is always built on diversity. Recidiviz recruits, employs, trains, compensates and promotes regardless of race, religion, color, national origin, sex, sexual orientation, disability, age, veteran status, ancestry, citizenship, marital status, gender identity and all protected status as required by applicable law. We consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a special need that requires accommodation, please let us know in your application. Even if you don't think you meet all the criteria above, drop your resume, and we'll take a look – you might be great for another role or another time!

Relay is a cloud-based technology platform that helps frontline teams improve communications, increase employee safety, and improve their productivity. Relay helps frontline teams digitally transform their operations with the modern tools which supports actionable real-time data needed to track performance and improve their operations. Software has not yet transformed the frontline world, and we're on a mission to change that. We’ve experienced tremendous growth in our 5 years as a B2B company, and continue to expand our Raleigh, NC based team as a result! Why Join Relay? Make a Tangible Impact: Our platform directly enhances the lives of frontline workers, improving their responsiveness to customers (72%) and overall efficiency (77%). We've already facilitated over 2.5 billion messages and supported countless deskless workers. Be Part of a Winning Team: We're not just growing - we're recognized as a leader in our field. Relay has been honored by Inc. 5000, Deloitte 500, and NC Tech, and we've achieved over 40% YoY revenue growth for two consecutive years. Thrive in a World-Class Environment: Our Raleigh campus boasts a fitness center, outdoor sports courts, a cafeteria, and modern workspaces designed to inspire collaboration and innovation. Embrace a Vibrant Culture: With over 215 team members, we've cultivated a culture of empowerment and engagement, where every employee is encouraged to do their best work. Invest in Your Future: Our comprehensive benefits package prioritizes work/life integration and supports your personal and professional development. Senior Accounting Manager – Temporary Position Relay is seeking a highly skilled and experienced Senior Accounting Manager for approximately six months. We are looking for a dedicated professional to seamlessly integrate into our finance team and help manage day-to-day accounting operations. The Senior Accounting Manager will be responsible for overseeing various accounting functions, ensuring accuracy and efficiency in financial reporting, and providing support to the finance department. This role requires extensive experience with NetSuite and a strong understanding of the entire month-end close cycle in a high-paced, small accounting team environment. This includes proficiency in all stages from initial transaction review and reconciliation to journal entry preparation, financial statement generation, and final analysis. The ability to efficiently manage multiple tasks concurrently and maintain accuracy under deadlines is paramount. This role will be based in our Raleigh, North Carolina HQ with a minimum of 3 days (M,W,F) in the office. Key Responsibilities: • Oversee and review the work of daily and month-end accounting operations, including cash and cash equivalents, prepaid expenses, accounts payable, accrued expenses, accrued payroll liabilities, fixed assets and leases• Support the year-end audit procedures and provide necessary documentation• Assist in the preparation of monthly, quarterly, and annual financial statements• Collaborate with other departments to ensure accurate financial data and support business objectives• Adhere to company policies and procedures, as well as relevant accounting standards• Train and mentor junior accounting staff as needed• Other duties as needed to support the finance department Qualifications: • Bachelor's degree in Accounting, Finance, or a related field• CPA designation• Prior experience with SaaS companies preferred• Minimum of 6 years of progressive accounting experience, with at least 3 years in a management or supervisory role• Extensive and demonstrable experience with NetSuite, including advanced proficiency in searches, reports, and transactional knowledge• Strong understanding of generally accepted accounting principles (GAAP)• Excellent analytical and problem-solving skills with a high level of accuracy and attention to detail• Ability to work independently and manage multiple priorities in a fast-paced environment• Strong communication and interpersonal skills• Proficiency in Excel If you're passionate about technology, driven to make a difference and align your work to a bigger mission, and excited to join a company that's shaping the future of frontline work, we encourage you to explore opportunities at Relay! Please note this role will be based in our Raleigh, NC amenity rich headquarters and you should be interested in working in person 3+ days per week. About us: Relay culture, benefits & perks: Our culture hinges on Relayers getting LIT up in an environment that fosters learning, impact, and teamwork (LIT) where we can * CHASE* the best work in our lives. We call this BWIML (pronounced bee wimmel = Best Work In My Life)! It's truly amazing what engaged team members can achieve together. Our ever evolving list of benefits and perks mean you'll be able to integrate work into your whole life, focus on health, perform impactful work, grow and learn in your role, look after yourself/your family, and invest in your future. At Relay, we offer... Wellness Perks, including a world-class onsite fitness center with instructor led classes + locker room as well as endless outdoor amenities whether tennis, basketball, cycling, or pickleball is your jam Free Snacks and Fun Times Latest tech, standing desks, and all the accessories and software you need to succeed in your role Join Us On-Site in Raleigh! At Relay, we're building something special, and we believe our relationships with each other and our customers are the foundation of our success. Our hybrid work model is designed to foster these connections, giving you the best of both worlds: the power of in-person collaboration and the flexibility you need. We ask our teams to work from our amazing Raleigh headquarters on Mondays, Wednesdays, and Fridays. We've found that being together on these core days helps us build authentic, trusting relationships more quickly. This collaborative energy is essential for how we work—not just with each other, but also as long-term partners with our customers. You'll be encouraged to get out of the office and connect directly with our customers, whether it's at their properties or at a trade show, no matter what your role is. And when you're in the office, you'll be able to enjoy our fantastic, amenity-rich space and the vibrant culture that makes Relay a great place to work. Flexibility for Your Life While we value our time together, we also understand that life happens. We know that sometimes your best work requires you to be elsewhere. That's why we've built flexibility into our model. You and your manager can work together to find solutions that support your needs. Whether it's a doctor's appointment, a personal commitment, or a project that's best handled remotely, we encourage open communication to ensure you have the flexibility to get your job done and live your life. For People Managers and New Relayers We ask our people leaders to be in the office more often to be readily available to support their teams and other groups. This helps foster a strong sense of community and provides valuable mentorship opportunities. Similarly, we encourage new Relayers to maximize their time in the office early on. Building strong relationships from the start is key to your success and helps you quickly feel like a part of the Relay family. Ready to build something great with us? We can't wait to hear from you.

Don't see your role? We're always looking to engage with people who have experience in functional areas where we’re growing and an interest in joining the Relay mission! Please share your resume with us by applying here if you don't see the "right" role listed on our Careers page. We'd love to learn more about you! We appreciate your interest in joining the Relay mission. Because of the high volume of resume flow, we may only respond to those candidates that we think will be a potential fit. In general, our focus is to hire Relayers to join our Raleigh, NC HQ. As we scale, and role-specifically, we may opt to hire in remote markets to better serve our customers and meet business needs. Please note all finalist candidates must complete a successful background and reference checks prior to employment with Relay.  At this time Relay is unable to provide sponsorship for employment. In order to be considered for employment, applicants must be currently legally authorized to work in the US and not require future sponsorship in order to continue working for Relay. Thanks for your interest in Relay!

Relay , a Raleigh-based tech startup, is looking to change the way we communicate. We’re on a mission that matters, and we're hiring for a Technical Support Specialist who will thrive in a dynamic high-growth start-up environment.  Frontline workers are the lifeblood of our economy, and we're building the cloud platform that makes them better, faster and safer than ever before. Our cloud solution offers a data driven approach to frontline work through real time communications, real time location information and powerful real time data and insights. Here at Relay, we've designed, built and launched an entirely new product category and we're disrupting the handheld radio industry. What is it? A simple, rugged, internet-enabled smart-device, and all the software that runs with it, for B2B clients and frontline workers across multiple industries and verticals. We've achieved proven product-market fit with a user experience that solves real-world customer pain and unlocks new capabilities. We are expanding our Operations team to support this growth! What is Relay? A platform that includes a simple, rugged, internet-enabled smart-device, and all the software that runs with it, for B2B clients and frontline workers across multiple industries and verticals. We've achieved proven product-market fit with a user experience that solves real-world customer pain and unlocks new capabilities. We are expanding our Customer Support team to support this growth! This is a hybrid role based in our Raleigh, NC headquarters, requiring 3 days per week in the office (Monday, Wednesday, Friday).  You'll also participate in a week-long on-call rotation approximately once every two months. This role is hiring for regularly scheduled hours of 10:00am-7:00pm.  What you will do: Provide support on Relay enterprise products through multiple channels i.e. phone, email, chat, video, etc. We utilize Zoho Desk, Zoho CRM, and GoTo Connect Troubleshoot Relay enterprise issues by providing excellent verbal and written customer communications while clearly summarizing, notating, and researching within the customer relationship management (CRM) and ticketing systems Continuously expand your technical expertise and stay up-to-date on the latest Relay product developments. Work closely with internal teams (Customer Success, Supply Chain, Billing, Product, Engineering) to ensure timely and effective resolution of customer issues. Meet individual key performance indicators (KPIs) and contribute to team objectives and key results (OKRs). Work a support on-call rotation every two months Less than 5% domestic travel as needed What you will have: 2+ years experience in customer service and/or technical support within a transferable industry Excellent communication skills (written and verbal) with the ability to explain technical information clearly and concisely to a variety of audiences. Familiarity with technology and a curiosity to dig in and problem solve problems without being handed the solution Strong time management and organizational skills, with the ability to prioritize tasks and meet deadlines in a fast-paced environment. Positive attitude, career-oriented, self-motivated, willingness to work in an ever-changing environment The ability to receive and apply constructive feedback to continuously improve your performance. About us: company, culture & perks: We have a culture where we empower our Relayers to do the best work in their lives. We call this idea BWIML (pronounced bee wimmel = Best Work In My Life). It's truly amazing what happy, engaged team members can achieve. Our ever evolving list of benefits means you'll be able to achieve work/life balance, stay healthy, perform impactful work, grow in your role, look after yourself/your family, and invest in your future.  At Relay, we offer... 100% Paid Insurance Health, Dental, Vision, Long/Short Term Disability and Life Insurance benefits for you and those who depend on you Generous Paid Time Off 401(K) Savings Plan + Company Match Baby Cash Reward + Paid Parental Leave Wellness Perks, including access to a world-class onsite fitness center Free Snacks and Fun Times Latest tech, standing desks, and all the accessories and software you need to succeed in your role Please note all finalist candidates must complete a successful background and reference checks prior to employment with Relay. The Relay Hybrid Work Model At Relay, relationships are at the core of everything we do - and this translates to how we approach our customers and our work internally. Relay strives to be long-term relational partners versus transactional vendors to our customers. You will be encouraged to get in front of our customers and/or attend a trade show as a Relayer, regardless of your role.  Internally, Relayers endeavor to build authentic, caring, and trusted relationships with each other. With these principles in mind, and because we believe relationships are formed more quickly and deeply in-person, we greatly value the power of collaborating together with our customers on-site at their properties, and with each other in our spectacular and amenity-rich office. Our relational approach is also at the heart of  why  we ask all Relayers in our hybrid model to work from the office a  minimum  of 3 days per week with some roles requiring additional days. At this time Relay is unable to provide sponsorship for employment. In order to be considered for employment, applicants must be currently legally authorized to work in the US and not require future sponsorship in order to continue working for Relay.  

The Enviva team is driven by our shared vision for a renewable energy future. We are a fast-growing, purpose-driven, global energy company specializing in delivering sustainable wood bioenergy solutions. We are the world’s largest producer of sustainable wood pellets, which provide a low-carbon alternative to fossil fuels. Responsibilities Partners with Corporate Reliability team to implement maintenance methods and procedures designed to reduce downtime, supply chain losses, minimize operating costs, and optimize the utilization of technicians, materials, and assets. Partners with manufacturing teams to deliver production targets and quality objectives. Provides technical expertise to increase the number of zero breakdown machines, reduce breakdown re-occurrences, and increase Mean Time between Failure (MTBF). Manager, coach, and hold the 15 to 17 mechanics and electricians accountable in performing their jobs safely and in accordance with defined maintenance procedures and job plans to achieve safety, quality, and production goals. Direct your team and contractors to effectively deal with unexpected breakdowns in the production process to achieve production goals; doing everything yourself is not an option. Demonstrate safety and maintenance procedures and equipment/tool operation to new employees and ensure team completes required monthly training and certifications. Complete employee performance reviews Reviewing work backlog & weekly work schedule and working with other Area Managers to ensure the right work is getting done effectively and efficiently. Communicate detailed work schedules for the following day, as well as results from the previous day to other management groups. Understand gaps and opportunities that occurred and develop plans to address. Lead a maintenance-turnover meeting, communicating to oncoming shift any safety incidents/issues, schedule updates, production performance, and any special instructions. Communicate daily results, and top action items for the day to plant management during daily morning management meetings. Review and ensure compliance with safe work practices, operational excellence management standards, standard operating procedures, standard Preventative Maintenance (PM) procedures, job plans, and standard repair procedures. Work with Shift Leaders on any safety/environmental incidents that may have occurred, that involve the maintenance organization. Review and approve time/attendance using UltiPro HR Information Management System Own the operation, maintenance, and performance of common plant equipment such as air compressors, boilers, air conditioners, offices, etc. Enter work requests for emergency breakdowns on common plant equipment and observed issues in the electronic asset management system Ensure you have appropriate coverage from other shifts / areas to cover for any planned/unplanned time-off. Owns and maintains the process of storing, organizing, and charging out spare maintenance parts. Consistently partners with other team members to proactively manage maintenance costs and purchasing practices for driving value with effective and controlled spending. Willing and able to use a computer – including Microsoft Office (Excel, Work, PowerPoint, Outlook Email, Project, PowerBI), OESuites, Rockwell VantagePoint (dashboards and machine trends), D365 EAM Software Required Qualifications Bachelor's Degree, preferably in Engineering or related discipline, with 7+ years of supervisory experience, delivering reliability improvements in a fast-changing manufacturing environment, or equivalent combination of 10+ years of experience/education/certifications.   Experience managing maintenance teams and supporting autonomous manufacturing teams as they deliver continuous improvements.  Experience managing P.M. (Preventative Maintenance) practices.  Proven track record coaching, mentoring, and motivating and managing employees' skills development.  Demonstrated experience proactively leading and coaching teams to solve problems, utilizing automatic line monitoring and other reliability improvement processes.  Experience setting business targets to drive and sustain continuous loss reductions. Excellent communication, interpersonal, and team leadership skills. Preferred Qualifications Applied working knowledge of time, condition, and predictive based maintenance processes.   Experience with TPM (Total Productive Maintenance) Pillars - Autonomous and Effective Maintenance in a process environment. Working knowledge of Analytical Process Mapping. Working Conditions Must be able to work in environments that reach temperatures above 100 degrees and below 32 degrees. Able to work in a hot, humid, cold, and noisy industrial environment. Able to maintain strict adherence to safety rules and regulations, including wearing safety equipment. Ability to work evenings, weekends, and overnight to address unexpected site issues. Able to work “on call” on nights and weekends as needed. Physical Requirements Able to perform tasks such as lifting, walking, climbing, stooping, standing, pushing, crawling, and/or pulling for up to twelve (12) hours a day. Ability to pull and lift up to 50 lbs. Ability to safely and successfully perform the essential job functions consistent with the ADA. Travel Requirements Less than 10% travel to other Enviva locations if and as necessary for training purposes, etc. #LI-AT1 EEO Statement Enviva is dedicated to the principles of equal employment opportunity (EEO) in any term, condition or privilege of employment. Enviva does not discriminate against applicants or employees on the basis of race, color, creed, religion, sex, national origin, age, physical or mental disability, ancestry, marital status, sexual orientation, gender identity or expression, veteran status, uniform service member, genetic information or any other status protected by law. Enviva complies with applicable state and local laws governing nondiscrimination in employment in every location in which we operate.

The Enviva team is driven by our shared vision for a renewable energy future. We are a fast-growing, purpose-driven, global energy company specializing in delivering sustainable wood bioenergy solutions. We are the world’s largest producer of sustainable wood pellets, which provide a low-carbon alternative to fossil fuels. The Shift Supervisor is responsible for leading and managing the shift to ensure efficient and safe operations. This role involves assigning tasks, monitoring productivity, and maintaining high-quality output . The supervisor also addresses any issues on the production floor, ensures equipment is safely used and well-maintained a nd provides regular reports on production progress.   Responsibilities Manage day-to-day operations of the plant delivering key performance indicators (safety, quality, production and cost).   Maintain documentation on employee performance and accountability to drive performance.   Ensure a safe working environment is established and maintained.   Enforce good housekeeping standards.   Provide direction to team regarding duties and goals.   Ensure paperwork & status reporting are completed timely and accurately    Ensure daily and consistent communications and shift meetings.   Perform work assigned by Production Manager to ensure successful operation.   Maintain documentation on employee performance and accountability to drive performance.   Qualifications Minimum of 2 years industrial/manufacturing experience/wood products background.   Must be proficient in basic computer knowledge.   Must be self-motivated and detail oriented.   Excellent written and oral communication skills.   Demonstrate analytical and problem-solving skills.   Must be a team player/previous management a plus. Preferred Qualifications - What Will Set You Apart High school diploma or equivalent education. Associate degree or Bachelor's degree preferred. Working Conditions Must be able to work in outdoor environments and occasionally in temperatures above 100 degrees and below 32 degrees Willing and able to work in a hot, humid, cold and noisy industrial environment Willing and able to maintain strict adherence to safety rules and regulations, to include wearing safety equipment. Physical Requirements Ability to work evenings, weekends, and overnight to address unexpected site issues.   Climb ladders and work off elevated surfaces on an occasional basis up to 100 ft   Must be able to push, pull and lift items up to 50 lbs   Ability to safely and successfully perform the essential job functions consistent with the ADA and federal, state and local standards, including meeting qualitative and/or quantitative productivity standards. EEO Statement Enviva is dedicated to the principles of equal employment opportunity (EEO) in any term, condition or privilege of employment. Enviva does not discriminate against applicants or employees on the basis of race, color, creed, religion, sex, national origin, age, physical or mental disability, ancestry, marital status, sexual orientation, gender identity or expression, veteran status, uniform service member, genetic information or any other status protected by law. Enviva complies with applicable state and local laws governing nondiscrimination in employment in every location in which we operate.

The Enviva team is driven by our shared vision for a renewable energy future. We are a fast-growing, purpose-driven, global energy company specializing in delivering sustainable wood bioenergy solutions. We are the world’s largest producer of sustainable wood pellets, which provide a low-carbon alternative to fossil fuels. General Posting for Hamlet, NC hourly plant operations and maintenance roles for candidates attending the Richmond Community College Career Fair on September 16th, 2025. Please note that this is a general interest posting and is not tied to a specific role. Please see all of our current openings on our careers page . EEO Statement Enviva is dedicated to the principles of equal employment opportunity (EEO) in any term, condition or privilege of employment. Enviva does not discriminate against applicants or employees on the basis of race, color, creed, religion, sex, national origin, age, physical or mental disability, ancestry, marital status, sexual orientation, gender identity or expression, veteran status, uniform service member, genetic information or any other status protected by law. Enviva complies with applicable state and local laws governing nondiscrimination in employment in every location in which we operate.

The Enviva team is driven by our shared vision for a renewable energy future. We are a fast-growing, purpose-driven, global energy company specializing in delivering sustainable wood bioenergy solutions. We are the world’s largest producer of sustainable wood pellets, which provide a low-carbon alternative to fossil fuels. Enviva is looking for a Utility Operator that is responsible for all aspects of continuous operation of the plant including safety, equipment operation, monitoring, machine set up, and cleaning.  Responsibilities Operate mobile equipment to include skid steer, forklift, lull, and front-end loaders   Inspect equipment daily.  Perform basic maintenance to keep equipment in clean, good working order.  Responsible for other duties assigned for the job.  Support and carry out activities with routine inspections and maintenance of the dryer, furnace, emissions, and environmental equipment.  Perform daily preventative maintenance equipment and standard work cleaning activities of emissions equipment strainers, tooling changes, housekeeping, and wash downs.  Qualifications Knowledgeable and experienced with heavy equipment operation   A quick learner, ability to work with little to no supervision.  Safely and efficiently performs all essential functions of the job  Ability to understand and follow written and verbal job instructions.  Ability to operate the machine in a timely and safe manner.  Preferred Qualifications - What Sets You Apart High school diploma or GED.   Superior cognitive and systems knowledge to achieve production goals.  Proficient in mathematics and measurement.  Proficiency in maintaining the proper paperwork.  Working conditions Must be able to work in outdoor environments and occasionally in temperatures above 100 degrees and below 32 degrees Willing and able to work in a hot, humid, cold and noisy industrial environment Willing and able to maintain strict adherence to safety rules and regulations, to include wearing safety equipment. Ability to work 12 hour rotating shift schedule.  Physical requirements Willing and able to perform tasks such as lifting, walking, climbing, stooping, standing, pushing and/or pulling for up to twelve (12) hours a day Willing and able to work around moving equipment and machinery Willing and able to pull and lift, up to 50 lbs. Ability to safely and successfully perform the essential job functions consistent with the ADA and other federal, state and local standards, including meeting qualitative and/or quantitative productivity standards. EEO Statement Enviva is dedicated to the principles of equal employment opportunity (EEO) in any term, condition or privilege of employment. Enviva does not discriminate against applicants or employees on the basis of race, color, creed, religion, sex, national origin, age, physical or mental disability, ancestry, marital status, sexual orientation, gender identity or expression, veteran status, uniform service member, genetic information or any other status protected by law. Enviva complies with applicable state and local laws governing nondiscrimination in employment in every location in which we operate.

The Enviva team is driven by our shared vision for a renewable energy future. We are a fast-growing, purpose-driven, global energy company specializing in delivering sustainable wood bioenergy solutions. We are the world’s largest producer of sustainable wood pellets, which provide a low-carbon alternative to fossil fuels. Reporting to the Operations Manager, the Area Manager maintains a stock of spare parts, tools, foreseeing what is needed if something goes wrong and anything critical needed that affects their area of production. Using critical thinking skills, the Area Manager will improve upon anything in their area to increase production and reduce cost. Responsibilities: Responsible for ensuring a safe working environment. Responsible for ensuring process and product quality metrics are met. Responsible for meeting volume targets. Develop and implement Standard Operating Procedures (SOPs) as necessary. Provide training and development to team members in the area. Responsible for ensuring proper maintenance program in place. Responsible for all tooling and cost of tooling. Responsible for driving continuous improvement efforts. Responsible for staffing their area. Responsible for maintaining their set budget. Qualifications: Associates or college degree in a STEM field of study or equivalent experience required. 5 years working in a manufacturing environment required. 2 years leadership experience preferred. Working knowledge of hydraulics, pneumatics, electrical motors, pumps, fans, blowers, and conveyors required. Ability to perform root cause analysis (RCA) required. Familiarity with lean manufacturing and process improvement techniques and principles required. Excellent communication skills and proficiency using Microsoft Word, Excel and other applications related to the job required. Physical Requirements Able to perform tasks such as lifting, walking, climbing, stooping, standing, pushing, crawling. and/or pulling for up to twelve (12) hours a day.  Able to work around moving equipment and machinery. Able to pull and lift up to 50 lbs.  Ability to safely and successfully perform the essential job functions consistent with the ADA.  Ability to climb a crane in excess of 100 feet high.  Ability to work from heights (at least 20 feet off the ground). Able to climb vertical ladders (fixable or portable) at unbroken lengths of up to 20 feet. Able to climb multiple flights of steps, angled ramps as needed.  Working Conditions Must be able to work in environments that reach temperatures above 100 degrees and below 32 degrees.  Able to work in a hot, humid, cold and noisy industrial environment.  Able to maintain strict adherence to safety rules and regulations, to include wearing safety equipment. Ability to work evenings, weekends, and overnight to address unexpected site issues. Able to work “on call” on nights and weekends as needed.  #LI-AT1 EEO Statement Enviva is dedicated to the principles of equal employment opportunity (EEO) in any term, condition or privilege of employment. Enviva does not discriminate against applicants or employees on the basis of race, color, creed, religion, sex, national origin, age, physical or mental disability, ancestry, marital status, sexual orientation, gender identity or expression, veteran status, uniform service member, genetic information or any other status protected by law. Enviva complies with applicable state and local laws governing nondiscrimination in employment in every location in which we operate.

The Enviva team is driven by our shared vision for a renewable energy future. We are a fast-growing, purpose-driven, global energy company specializing in delivering sustainable wood bioenergy solutions. We are the world’s largest producer of sustainable wood pellets, which provide a low-carbon alternative to fossil fuels. Enviva is seeking a Plant Manager for our manufacturing facility in Hamlet, NC. This individual will be responsible for the overall performance of the Plant Operations. This position reports to the VP of Operations.   Responsibilities Plans, organizes, and runs optimum day-to-day operations. Responsible for maintaining a safe work environment that meets all OSHA, local, state, and federal requirements. Leads and sustains a strong safety culture. Develops systems and processes that track and optimize productivity and standards, metrics, and performance targets to ensure effect return on assets. Prepares, manages, and owns plant budget and P&L. Plans and manages capital spending to maintain critical equipment, improve efficiency, and increase production. Increases production, assets capacity and flexibility, while minimizing unnecessary costs and maintaining current quality standards. Allocates resources effectively and fully utilizes assets to produce optimal results. Implements strategies in alignment with company objectives while providing a clear sense of direction and focus for the team. Monitors weekly cost analysis and adjusts labor, materials and supplies to operate within budgets. Responsible for identifying, recruiting, managing, and developing the plant staff. Provides coaching, mentoring, and training for all plant supervisory employees. Required Qualifications Bachelor’s degree in Engineering or relevant discipline. Minimum 10+ years of progressive operations management experience in manufacturing plant operations in a 24/7 operating environment with direct responsibility for safety, environmental compliance, quality, reliability, production, and financial results Strong knowledge of business and management principles (budgeting, strategic planning, resource allocation and human resources). Ability to manipulate, analyze, and interpret large amounts of data including pressures, temperatures, material flow rates, etc. Excellent oral and written communication skills Proficient with Microsoft Suite as well as other applications  Must be able to analyze financial and cost data and develop conclusions and recommendations  Ability to work independently with limited supervision  Ability to work under pressure and meet deadlines  Strong team building, decision-making and leadership skills. Preferred Qualifications: Experience as a Plant Manager in a 24/7 manufacturing environment Experience in Wood Products related industry and/or complex, high hazard, continuous flow manufacturing process. Working Conditions Must be able to work in outdoor environments and occasionally in temperatures above 100 degrees and below 32 degrees. Willing and able to work in a hot, humid, cold, and noisy industrial environment. Willing and able to maintain strict adherence to safety rules and regulations, including wearing safety equipment. Physical Requirements Must be able to climb stairs and ladders in wide range of environmental conditions (heat, cold, rain, etc.) Willing and able to work around moving equipment and machinery. Ability to safely and successfully perform the essential job functions consistent with the ADA, FMLA and other federal, state and local standards, including meeting qualitative and/or quantitative productivity standards. #LI-AT1 EEO Statement Enviva is dedicated to the principles of equal employment opportunity (EEO) in any term, condition or privilege of employment. Enviva does not discriminate against applicants or employees on the basis of race, color, creed, religion, sex, national origin, age, physical or mental disability, ancestry, marital status, sexual orientation, gender identity or expression, veteran status, uniform service member, genetic information or any other status protected by law. Enviva complies with applicable state and local laws governing nondiscrimination in employment in every location in which we operate.

The Enviva team is driven by our shared vision for a renewable energy future. We are a fast-growing, purpose-driven, global energy company specializing in delivering sustainable wood bioenergy solutions. We are the world’s largest producer of sustainable wood pellets, which provide a low-carbon alternative to fossil fuels. Join our Talent Community by submitting your resume for future openings, enabling a streamlined application process and to help our team better understand your areas of expertise and interest. Please note that this is a general interest posting and is not tied to a specific open position or work location. Please see all of our current openings on our careers page .   EEO Statement Enviva is dedicated to the principles of equal employment opportunity (EEO) in any term, condition or privilege of employment. Enviva does not discriminate against applicants or employees on the basis of race, color, creed, religion, sex, national origin, age, physical or mental disability, ancestry, marital status, sexual orientation, gender identity or expression, veteran status, uniform service member, genetic information or any other status protected by law. Enviva complies with applicable state and local laws governing nondiscrimination in employment in every location in which we operate.

The Enviva team is driven by our shared vision for a renewable energy future. We are a fast-growing, purpose-driven, global energy company specializing in delivering sustainable wood bioenergy solutions. We are the world’s largest producer of sustainable wood pellets, which provide a low-carbon alternative to fossil fuels. The Electrical Technician assists in the production process, troubleshooting and repair of electrical, controls, and some mechanical aspects of production and facilities equipment on assigned shifts. This position provides technical support, analyzes production data, and improves safety, uptime, quality, energy consumption, tool change cycle times, and other operational metrics. Responsibilities Perform installation, maintenance work, electrical field work, inspections/maintenance of heavy equipment obeying OSHA and Enviva standards for work practices Maintains adherence to workplace and safety practices and principles, and electrical standards in compliance with the relevant Federal, State, and Local Codes. Troubleshoot electrical issues relating to the PLC controlled devices, motor control centers, VFD’s instrumentation (multi-meter, megger, process meter, hart meter, amp meter) and other standard electrical devices using electrical drawings. Wire, Troubleshoot, repair, AC/DC circuits and equipment, replace wiring electrical issues relating to the PLC, motor control centers, 480V and 4160V electrical distribution equipment and all electrical devices, equipment, sensors and fixtures Troubleshoot different communication and IT technologies (D-Net, E-Net, Fiber Optic). Identify corrective action and troubleshooting to improve reliability of equipment. Perform electrical field work including preventative, predictive, and corrective maintenance on electrical systems, process control, drives and actuators, instrumentation and telemetry equipment. Ensure equipment is properly maintained and calibrated before use and reports abnormalities Monitor production process operating parameters and makes appropriate adjustments to ensure safe and efficient equipment performance Perform additional duties as assigned and directed. Qualifications At least two (2) years manufacturing experience. Four (4) years of electrical experience. Demonstrated ability in using hand tools and power tools as required for troubleshooting, repairing and/or replacing wiring, equipment, sensors, and fixtures. Must be proficient in basic computer knowledge. Ability to interpret, illustrate, and apply regulation codes and rules. Ability to interpret sketches, blueprints, shop drawings, and work orders Ability to understand and follow written and verbal job descriptions. Excellent communication, critical thinking, analytical, problem solving interpersonal and team skills Willing and able to adhere to safety rules and regulations, including wearing prescribed safety equipment. Preferred Qualifications - What Will Set You Apart High School degree or equivalent, applicants in process of getting GED will be considered; plus four (4) years of progressively responsible journey level electrical experience; or completion of a technical training program and two (2) years of experience. Advanced degree/certification in electrical engineering or controls a plus. Experience in a pellet mill or manufacturing environment. Must demonstrate electrical aptitude and troubleshooting. Proficient in mathematics and measurements. Wood products background. Experience in PLC programming and working with automated devices and electrical distribution equipment. Program and troubleshoot with DeviceNet; ControlNet and Flex I/O. Working conditions Must be able to work in outdoor environments and occasionally in temperatures above 100 degrees and below 32 degrees Willing and able to work in a hot, humid, cold and noisy industrial environment Occasionally walk on slippery or uneven surfaces. Working at heights and confined spaces. Physical requirements Willing and able to perform tasks such as lifting and pulling up to 50 pounds, walking, climbing, stooping, standing, pushing and/or pulling for up to twelve (12) hours a day Ability to safely and successfully perform the essential job functions consistent with the ADA. Ability to work from heights and confined spaces Able to climb multiple flights of steps, ramps, vertical ladders, scaffolds (fixed or portable) Able to work around moving equipment and machinery Ability to perform work while wearing PPE including Arc Flash protection. EEO Statement Enviva is dedicated to the principles of equal employment opportunity (EEO) in any term, condition or privilege of employment. Enviva does not discriminate against applicants or employees on the basis of race, color, creed, religion, sex, national origin, age, physical or mental disability, ancestry, marital status, sexual orientation, gender identity or expression, veteran status, uniform service member, genetic information or any other status protected by law. Enviva complies with applicable state and local laws governing nondiscrimination in employment in every location in which we operate.

IXL Learning, developer of personalized learning products used by millions of people globally, is seeking an experienced, passionate educator to join our team as a Math Curriculum Designer. In this role, you'll lend your specialized knowledge and expertise in K–12 math education to help the curriculum design team craft exceptional learning experiences for elementary and early secondary students. Your strong writing skills, creative problem solving, educational insights, and commitment to quality will make personalized learning a reality for millions of students. #LI-FA1 This is a full-time position in our Raleigh, NC area office. WHAT YOU’LL BE DOING Design creative, engaging, interactive activities both online and in print Write rigorous and mathematically correct content Consult with other curriculum designers to ensure content is age-appropriate and meets educational objectives Collaborate with visual designers, curriculum managers, and company leaders to determine appropriate instructional approaches Research and apply content requirements across many states Develop and manage project plans to create and deliver high-quality math content Ensure all project milestones are achieved within set deadlines WHAT WE’RE LOOKING FOR  Bachelor's degree in a math or education-related field required - advanced degree preferred K–12 math teaching experience - experience as math coach or math supervisor preferred Excellent writing ability Experience in curriculum development and instructional design Can-do attitude with an openness to others' ideas Highly self-motivated and efficient with superb attention to detail WHAT TO INCLUDE IN YOUR APPLICATION Your resume A cover letter under 600 words that addresses the following questions: What are some challenges in developing online math content for students in grades K-12? How might your background and skill set help you address those challenges? ABOUT IXL LEARNING IXL Learning is the country's largest EdTech company. We reach millions of learners through our diverse range of products. For example: 1 in 4 students in the United States uses IXL.com Rosetta Stone provides an immersive learning experience for 25 languages Wyzant is the nation's largest community of tutors, covering 300+ subjects Teachers Pay Teachers (TPT) is a comprehensive marketplace for millions of educator-created resources Our mission is to create innovative products that will make a real, positive difference for learners and educators and we're looking for passionate, mission-minded people to join us in achieving this goal. We have a unique culture at IXL that fosters collaboration and the open exchange of ideas. We value our team and treat one another with kindness and respect. We approach our work with passion, tenacity, and authenticity. We find it immensely satisfying to develop products that impact the lives of millions and we are eager to have you join our team. At IXL, we value diversity in age, race, ethnicity, gender, sexual orientation, physical and mental ability, political and religious beliefs, and life experience, and we are proud to promote a work environment where everyone, from any background, can do their best work. IXL Learning is an Equal Opportunity Employer.

Commercial Account Executive (Net New + Existing) Team Description Pendo is looking for a motivated and strategic Account Executive Commercial Sales to join our growing sales organization. In this role, you will own the full customer lifecycle within your territory of small-to-midsize businesses (< 300 FTEs), including net new customer acquisition, renewals, expansions, and churn mitigation. This combined role integrates the responsibilities of both Account Executives and Account Managers to provide a single point of accountability for revenue growth across the entire customer journey. You will be the primary point of contact for customers in your book of business and partner closely with Customer Success, Solutions Engineering, Legal, and Finance to ensure long-term customer value while driving toward quarterly sales and retention targets. This role is perfect for a consultative seller who is energized by owning a full book of business and thrives in a dynamic, high-growth environment. Role Responsibilities Develop deep expertise and understanding of Pendo’s products Own the full sales cycle for net new prospects and current customers from discovery through close Drive expansion and renewal strategies within your book of business Consistent, weekly pipeline generation in collaboration with business development Manage a rolling forecast and consistently hit pipeline creation and bookings targets Navigate free trials and proof of concept evaluations with prospects Lead value-based discovery to uncover customer challenges and align Pendo's platform as the solution Build executive-level relationships across customer organizations Create and execute account plans that drive net new, expansion opportunities and long-term growth Develop and deliver pricing proposals and negotiate contracts Manage billing questions and renewal transactions with precision Partner cross-functionally to address technical needs and deliver value realization Maintain timely and accurate records of activities in Salesforce and other sales tech tools Minimum Qualifications 4+ years experience in B2B SaaS sales or account management with closing responsibilities Proven ability to manage a full sales cycle, including renewals and expansions Experience providing tailored technical product demonstrations to net new and existing customers Strong negotiation and contract management skills Demonstrated track record of consistent goal attainment Business acumen with an understanding of SaaS metrics and customer value drivers Competency with sales pipeline management and CRM tools, including salesforce.com Excellent communication, organizational, and interpersonal skills Bachelor’s degree or equivalent work experience Preferred Qualifications Training in MEDDIC and/or Force Management methodologies Experience managing a territory of SMB and/or emerging market accounts High emotional intelligence and ability to resolve conflict with empathy Ability to multitask and prioritize effectively in a fast-paced environment Strong desire to learn and grow within a team-based culture Self-motivated, proactive, energetic team player Extraordinary time and process management skills, ensuring nothing slips through the cracks Treats work like a craft, constantly honing and refining skills to adapt to an ever-changing landscape   Pendo Description: Pendo was founded in 2013 by former product managers, who combined their heads and hearts to build something they wanted but never had as product managers -- a simple way to understand and attack what truly drives product success.  Our mission is to improve society's experience with software.   Come join one of the fastest-growing startups, supported by best-in-class institutions like Battery Ventures, Salesforce Ventures, Spark Capital and Meritech. You will gain experience in a diverse and exciting set of technologies and clients and have a real impact on Pendo's future. Our culture is passionate, dynamic, and fun.   EEOC We are an equal opportunity employer and believe having diverse teams where everyone brings their whole self to Pendo is key to our success. We welcome all people of different backgrounds, experiences, abilities and perspectives.   Accessibility Pendo is committed to working with, and providing access and reasonable accommodation to, applicants with mental and/or physical disabilities. If you think you may require accommodation(s) for any part of the recruitment process, please send a request to: accommodation@pendo.io. All requests for accommodations are treated discreetly and confidentially, as practical and permitted by law.   Compensation Our salary ranges are based on paying competitively for our size and industry, and are one part of many compensation, benefits and other reward opportunities we provide. The expected OTE salary range for this role in Raleigh, NC is $170,000 - $200,000 (50/50 split). Individual pay rate decisions, including offers made within and over the expected salary range, are based on a number of factors, including qualifications for the role, experience level, skillset, and balancing internal equity relative to peers at the company.   #LI-BL1

Carolina Reserve of Durham, a community of Navion Senior Living located in Durham, NC, is seeking Certified Medication Technicians for medication administration-related roles. Our Medication Technicians are responsible for delivering high-quality medication administration and resident care oversight in a cutting-edge Assisted Living and Memory Care Community. We're looking to add full and part time team members. This is a Part-Time opportunity to join a great team on 2nd Shift in supporting our residents! Carolina Reserve of Durham has partnered with Tapcheck, revolutionizing the way team members get paid! Join our amazing team and be part of a groundbreaking mobile app that allows team members to access their earned wages instantly. Say goodbye to waiting for payday and the stress of financial instability. With Tapcheck, we believe in empowering team members and giving them more control over their finances. With our innovative technology and user-friendly interface, we are reshaping the world of payroll! Responsibilities Demonstrates a positive working relationship with residents, family members and staff. Promotes and protects residents rights and treats residents with dignity and respect. Attends in-service and education programs and obtains continuing education required by state regulations. Demonstrates the ability to remain calm under stressful conditions. Maintains confidentiality of residents’ information in compliance with HIPAA guidelines. Maintains professional appearance by adherence to community dress code. Documentation is completed in an informative and descriptive manner. All changes in a resident’s condition are reported as soon as possible to the supervisor. Work schedules and assigned tasks are completed in accordance with the established policies and procedures of the community. Operates equipment in a safe manner and the only equipment utilized is that which previous training of use has occurred. Infection Control precautions and practices are utilized with all activities. Demonstrates knowledge of fire and emergency procedures. Reports all safety violations. Requirements High School diploma Must be at least 18 years of age. Successful completion of a State Approved Medication Aide course. Personal Care Assistant or Certified Nursing Certification required. Must be able to express self adequately in written and oral communication and to communicate effectively in an interdisciplinary care setting with residents, families and staff members Ability to work in an environment conducive to caring for seniors without posing a substantial safety or health threat to self or others. Ability to work well with others and promote a team environment. Benefits Health Care Plan (Medical, Dental & Vision) Retirement Plan (401k) PTO for full time positions Short & Long Term Disability Insurance Life Insurance Career Advancement Opportunities #NHI

This role will assist numerous facilities in the South Charlotte area to include: retail, Single family rentals, residential properties, industrial. EPA Universal a must Family-owned property investment company that develops, owns, and operates commercial and residential properties primarily in the Charlotte, NC-area and select national locations is in search for a Senior Building (Maintenance) Engineer. The company focuses on key urban locations in Charlotte with the potential for mixed-use development. This is a full-time on-site role for a Senior Building Engineer located in the Charlotte Metro area. The Senior Building Engineer will be responsible for the maintenance and repair of building systems, including HVAC, Electrical, Plumbing, and other facilities management tasks. This role will include managing preventative maintenance schedules and ensuring the building operates efficiently and safely. Daily tasks will involve hands-on maintenance, troubleshooting, and repairing critical building infrastructure. Vehicle provided to travel throughout the Charlotte Metro area. Building Maintenance and Maintenance & Repair skills Experience in Plumbing, HVAC, Electrical and Preventative Maintenance Facility Management (FM) skills Strong problem-solving and troubleshooting abilities Excellent communication and teamwork skills Ability to work independently and manage multiple tasks Relevant certifications or licenses in building engineering and facilities management are a plus Requirements Must have EPA Universal Certification Must have a valid Driver's License Building Maintenance and Maintenance & Repair skills Experience in Plumbing, HVAC, Electrical and Preventative Maintenance Facility Management (FM) skills Strong problem-solving and troubleshooting abilities Excellent communication and teamwork skills Ability to work independently and manage multiple tasks Relevant certifications or licenses in building engineering and facilities management are a plus Benefits Full medical and 401K plus match. Vacation/PTO.

As a Care Manager at Rezilient Health, you will play a critical role in supporting patients, providers, and partners throughout the care continuum. You will lead the clinical onboarding of new contracts, manage complex tasks, coordinate referrals and authorizations, and ensure seamless communication between all stakeholders. Your work will directly impact patient outcomes, operational efficiency, and the overall success of our innovative Cloud Clinic model. At Rezilient, we’re dedicated to revolutionizing primary and specialty care by delivering convenient, timely, and seamless access to healthcare. Our innovative hybrid CloudClinic model, powered by our onsite team of Medics and virtual Providers fosters a personalized and digital healthcare experience, putting the patient at the center of their care. By leveraging cutting-edge technology, we streamline care delivery, allowing our Providers to focus on patient well-being, and we continuously expand our specialty services to provide the most comprehensive and convenient healthcare possible. Requirements Clinical Onboarding & Contract Support Lead the clinical onboarding process for all new contracts, ensuring timely collection of all necessary information and effective collaboration with Operations and Customer Success teams. Represent Rezilient Care Coordination in all onboarding meetings, serving as the primary point of contact for contract-related clinical questions. Design, build, and maintain a comprehensive care navigation database to support all care management activities. Ensure compliance with regulatory requirements and organizational policies during onboarding and data collection. Care Navigation & Patient Advocacy Coordinate and manage patient referrals, including high-priority cases, ensuring timely follow-up and resolution of health concerns. Serve as a patient advocate by facilitating communication between patients, families, providers, and payers to optimize health outcomes. Communicate proactively with patients to provide updates, answer questions, and accommodate preferences related to referrals, orders, and care navigation. Identify and address barriers to care (e.g., transportation, financial, language, or health literacy challenges) and proactively support development of solutions to ensure patients receive timely, appropriate services. Maintain organized, accurate, and detailed records of all care coordination activities in accordance with HIPAA and all applicable privacy regulations. Care Coordination & Prior Authorizations Lead and manage prior authorization processes, including peer-to-peer reviews, insurance rebuttal letters, single case agreements, and coordination with plan representatives. Facilitate the retrieval and secure transfer of medical records from previous specialists, manage release of information forms, and ensure all necessary documentation is available for patient care. Conduct comprehensive insurance benefit reviews for employer plans, documenting coverage for preventative services, behavioral health, specialty care, and pharmacy needs. Monitor and track the status of authorizations, referrals, and orders to ensure timely completion and communication to all stakeholders. Stakeholder & Partner Collaboration Serve as the liaison with point solutions and cost containment partners, ensuring training, logins, and functionality are established for new launches. Collaborate with clinical teams, providers, and external partners to coordinate patient referrals, orders, and procedures in accordance with medical plan benefits and evidence-based guidelines. Communicate with insurance administrators and healthcare facilities to verify provider participation, coverage, pre-authorization requirements, and scheduling availability. Build and maintain strong working relationships with internal and external stakeholders to facilitate seamless care transitions. Process Improvement & Training Develop and update care coordination workflows, training materials, and standard operating procedures to reflect best practices and regulatory changes. Lead initial, ongoing, and remediation training for new care coordinators to ensure consistent, high-quality service delivery. Assist in building and maintaining databases of preferred specialty providers for all contracts, ensuring up-to-date and accurate information. Participate in quality improvement initiatives and contribute to the development of performance metrics for care coordination. Technology & Systems Navigation Efficiently navigate multiple healthcare systems, including EMRs, payer portals, billing software, patient messaging platforms, and spreadsheets. Ensure accurate and timely documentation in all relevant systems to support care continuity and compliance. Support the systemization and optimization of client contracts and referral processes to create a scalable and efficient care coordination operation. Qualifications Required: Bachelor’s degree in healthcare administration, nursing, or related healthcare field (or equivalent experience) Minimum 3 years of experience in care coordination, case management, or a clinical support role Strong knowledge of insurance benefits, prior authorizations, and referral management Excellent organizational, problem-solving, and communication skills Demonstrated ability to manage multiple priorities in a fast-paced, evolving environment Proficiency with EMR systems, payer portals, and standard office software Preferred: Experience in a startup or high-growth healthcare technology environment Familiarity with Athena Health EMR and Google Suite applications Medical assistant, Paramedic, Billing and Coding, or clinical background Benefits This opportunity offers the chance to shape the future of healthcare in a culture where your ideas and contributions have a meaningful impact on the organization's future. You’ll be part of a supportive, collaborative, and diverse team, with competitive compensation and benefits that include generous PTO, paid family leave, comprehensive medical, dental, vision, and life insurance, as well as stock options.

Field Support Engineer, Pharmacy Automation  Compensation: Salary + Bonus + Company Car We're looking for a dedicated  Field Support Engineer  to join our team. In this role, you'll be the face of our company, providing world-class technical and customer support for our advanced pharmacy automation products. You'll travel regionally to service and maintain equipment in various pharmacy environments, ensuring our clients receive exceptional service and their systems run flawlessly. 💊 Key Responsibilities As a Field Support Engineer, you'll be responsible for a wide range of tasks, including: Providing outstanding customer service by addressing inquiries and resolving issues in a professional, collaborative, and supportive manner. Maintaining pharmacy automation equipment and performing preemptive maintenance to maximize uptime and ensure customer satisfaction. Responding to service requests within specified SLA requirements for break/fix situations. Working with regional and national service teams to diagnose and solve complex technical problems. Assisting the Product Implementation Team with the installation of new automation systems. Training customers on the operation and daily maintenance of our products. Documenting all issues and resolution actions in  Salesforce Field Service Lightning . Providing valuable feedback to our management and engineering teams to help drive product improvements and efficiency. Managing and organizing company-supplied tools and inventory. Handling occasional weekend, holiday, and overtime coverage, as well as periodic overnight stays and travel outside the local region. Maintaining a professional appearance and attitude while working independently with minimal supervision. Work Environment and Physical Demands This role requires a high level of physical activity and adaptability to different environments. You should be able to: Work in both indoor and outdoor environments common to pharmacy settings. Perform long-term standing and frequent walking. Lift, carry, push, and pull up to 50 pounds frequently and up to 100 pounds occasionally. Stand for up to 10-12 hours a day on occasion. See, smell, hear, talk, climb ladders and step stools, balance, stoop, kneel, twist, crouch, crawl, reach, and grasp. Drive a car for an average of four hours per day, with some shorter and longer drive times expected. Occasional air travel may also be required. Reasonable accommodations will be made for individuals with disabilities to perform these essential job functions. Requirements Required Skills and Experience Education/Experience:  An Associate's degree in Electronics Engineering, Electronics Engineering Technology, Mechanical Engineering Technology, Robotics Engineering, or Biomedical Engineering Technology is preferred. Alternatively, you should have 3-5 years of experience in a field service role, or an equivalent combination of education and relevant experience servicing complex medical or business equipment. Technical Knowledge: Proficient in  Microsoft Operating Systems  (including Windows 2000, XP, 7, 10, and 11) and  Microsoft Office . Extensive knowledge of basic  computer networking , including the use of Windows tools to identify network and PC information, as well as the setup and use of routers and switches. Familiarity with locating and editing configuration and  XML files  within a file structure. Knowledge of ghosting and re-imaging processes. SQL knowledge  is a plus. Strong mechanical aptitude with the ability to use standard hand tools for complex disassembly and reassembly. Proficiency with digital multi-meters and voltage/amperage testers. Other Skills: Highly motivated to deliver superior customer care. Willingness to extend beyond the typical workday when the situation requires it. Strong organizational skills for managing tools and inventory. Timely reporting of expenses through Concur. Benefits Benefits We provide the tools you need to succeed, including: A  fleet vehicle . A corporate credit card for travel and expenses. A company-issued laptop and phone. A complete toolkit with standard and specialty tools. A comprehensive suite of benefits.

Integrated Wound Care is seeking a Part Time Nurse Practitioner to join our team of healthcare professionals. As a leading provider of wound care services, Integrated Wound Care aims to offer quality care to skilled nursing, long-term care, and rehabilitation facilities. The successful candidate will be an integral part of our team and will work with other healthcare professionals to deliver optimal wound care to our patients. The Part Time NP will perform a variety of duties, including conducting patient assessments, developing treatment plans, and providing wound care management for patients. Work hours are tailored to your schedule rounding during morning hours in the facility with no call, no weekends, and no hospital rounding responsibilities. Responsibilities Conduct patient assessments and develop individualized treatment plans for each patient based on their specific wound care needs. Provide wound care management for patients. Collaborate with other healthcare professionals, including nurses and therapists, to provide optimal wound care to patients. Maintain accurate and up-to-date patient records to ensure coordination of care and effective communication with other healthcare professionals. Educate patients and their families on wound care management and prevention strategies. Participate in ongoing training and professional development to ensure up-to-date knowledge of wound care best practices. Adhere to ethical and legal standards of healthcare delivery. Requirements Active state license. Minimum of 2 years’ experience in wound care management. Strong analytical and problem-solving skills with the ability to provide individualized care to patients. Excellent communication and interpersonal skills to collaborate with other healthcare professionals and educate patients and their families. Ability to maintain effective records and documentation of patient care. Willingness to participate in ongoing training and professional development. Commitment to ethical and legal healthcare delivery. Benefits $150.00 per hour average Administrative support that allows you to keep your focus where it counts: practicing wound care Flexibility and autonomy - a healthy work-life balance Reprieve from being confined to an office all day Malpractice insurance provided No call, no weekends, and no hospital rounding responsibilities Part Time positions with the possibility of future growth #IND100