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Specialist I, Digital Engagement-logo
Resurgent Capital ServicesGreenville, NC
About Us Fueled by a fundamental belief in innovation, Resurgent Capital Services is an industry-leading financial services company in our sector. It all began 25 years ago when a small group of successful entrepreneurs had a vision for a new type of asset receivables company. One with a commitment to superior service and a personal touch with every interaction. We believe that demonstrating integrity in everything we do, maintaining a strong commitment to compliance, and doing things the right way is a sustainable business model. We want you to feel like your work has an impact and makes a difference every day. Join us as we develop strategies for change and transform the trajectory of your career! Notice for California Residents- California Privacy Policy Resurgent Capital Services is looking for a Digital Engagement Specialist to join our Digital Engagement team! The Digital Engagement Specialist will work with our customers to field, research, and answer questions and develop payment solutions for their accounts through various channels such as Email, SMS text and Chat. This new and exciting strategy at Resurgent Capital Services provides a method for Resurgent to engage with customers who are receiving marketing emails/SMS text from the E-Collect strategy as well as direct responses received from the RCS Website. What You Bring: 1-2 Years of related experience, preferably in a call center or collection environment Exceptional communication and interpersonal skills Demonstrated skills in problem solving, negotiations and conflict resolution Ability to communicate effectively with strong writing skills, strong organization skills, time management and a high attention to detail. Ability to work in a fast paced and ever-changing environment Relevant experience in the credit industry desired with a clear understanding of compliance requirements related to State, Federal and FDCPA guidelines Excellent work ethic and unquestionable integrity Schedules: Must be able to work overtime on some Saturday's and Holiday's Saturday Shift: 8:30AM-5PM on Saturday, 8AM-5PM Tuesday-Friday. Off Sunday & Monday Sunday Shift: 8:30AM-5PM on Sunday, 8AM-5PM Monday- Thursday. Off Friday & Saturday* Night Shift: 12pm-9pm Monday- Thursday, 10am-7pm on Friday's. Off Saturday* and Sunday Training: Monday-Friday: 8:30am-5:00pm- Up to 90 days What We Offer: Competitive salary & the ability to make a merit based annual bonus. Comprehensive medical, dental and vision insurance Supplemental benefits including (but not limited to): parental leave, infertility & adoption assistance, mental health support, free physical therapy resources, etc. Up to a 4.5% match on 401k A career path to grow. A casual work environment Opportunities to give back to the community by participating in civic and charity events with colleagues. Ability to work with phenomenal talent and friendly team of professionals. Resurgent is an Equal Opportunity employer that is fueled by our diverse and inclusive work environment. Are you excited about this opportunity, but your skills and experience aren't an exact match? We encourage you to apply anyway! You may be just the person we are searching for to fill this or another position. We would love to consider you for the Resurgent team! All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state, or local laws.

Posted 3 weeks ago

Pre-Visit Planning Coordinator-logo
Mountain Area Health Education CenterAsheville, NC
JOB SUMMARY: The Pre-Visit Planning Coordinator will serve patients by receiving, reviewing and reconciling patient registrations, clinical checklists, incoming medical records, required consents and screening tools in advance of scheduled provider appointments while providing an excellent patient and provider experience. SPECIFIC RESPONSIBILITIES: Receive and review patient demographic information and required signatures Review records to ensure all documents have been received, request any missing records, document findings as indicated. Use clinical checklists to ensure appointment type requirements have been received Outreach to patient for any missing or additional required information Regular review and scheduling of annual wellness visit and well child visits Upload approved documents into EHR Documentation in Electronic Health Record and MAHEC IT systems to flag or relay information with the providers Monitor work queues for incoming patient or providers messages Re- schedule appointments when required Confirms preferred pharmacy information. Coordinate interpreting services for patients Answer phones, check and respond to voicemails Outreach to referral sources and/or to prior authorization team for additional information if needed Participate in orientation and training of new staff Float within Pre-access functions as needed Participate in process improvement of new and existing workflows Actively embraces and supports divisional and organizational initiatives Participate in outreach initiatives, community events, and seasonal clinics Performs outreach/reminder calls to high risk /high acuity patients as defined This role description is a general description of the essential job functions. It is not intended to describe all the duties the Pre-Visit Planning Coordinator may perform. KEY COMPETENCIES: Communication Skills Effectively and respectably communicate with other individuals, whether it be a colleague, patient, or patient's family member and appropriately enumerate information in a manner easily understood by all parties. We do this to foster a culture of understanding between all parties, especially in complex and difficult situations, to ultimately provide the best care possible to our patients and their families. Decision Making Ability to make the most appropriate decision in a given situation and then taking the next steps to ensure appropriate and timely completion. This requires conflict resolution skills, critical thinking skills, confidence in your ability to make the right decision in most situations. This also includes ability to prioritize your workday appropriately to ensure the most important tasks are completed on time. HealthCare Knowledge Having the drive to keep yourself abreast and up to date on MAHEC programming and services offered as well as required trainings for job duties and MAHEC's organizational training. Finally, the ability to apply the depth of knowledge maintained and gained through this process in real life scenarios as appropriate. Interpersonal Skills Showing the ability to meet difficult situations with grace, professionalism, and understanding. Within your area of expertise, showing respect and showing empathy where appropriate with your colleagues, patients, and their family at all times, even when its most difficult to do so. This is done, in part, by effective listening, being your authentic self, showing responsibility and dependability, and being patient with others. Organizational Values Adherence to MAHEC's founding principles and incorporating them every day. This includes, among others, having integrity and accountability, reverence for other cultures and equitable practices, ability to manage change, and displaying a clear understanding of organizational dynamics. Doing these things creates a culture where people want to do the best for each other and gives personal ownership towards the goal of helping people in their time of need. Problem Solving Having an analytical mind and ability to work autonomously to solve complex problems that may arise. The wherewithal to think logically through a difficult problem and come to an appropriate resolution for a given issue. Multi- tasking ability between incoming and outgoing work. Measuring success by understanding where we are currently and where we want to go and then applying new ideas to affect positive change. SPECIFIED SKILLS COMPUTER Advanced computer skills as related to working with medical office software program(s) Experience with Electronic Health Records; patient privacy and security tenants FOREIGN LANGUAGE Ability to speak Spanish strongly preferred OTHER Knowledge of medical office functions including business office workflows Basic medical terminology proficiency preferred PHYSICAL DEMANDS Not Applicable. SUPERVISORY RESPONSIBILITIES: N/A EDUCATION AND EXPERIENCE MINIMUM QUALIFICATIONS: Any combination of education and experience equivalent to the following: High school diploma or equivalent, two years of relevant experience, or comparable combined education and/or experience required. PREFERRED QUALIFICATIONS: Previous experience in a medical office/clinical environment/call center preferred. Previous experience as a Medical Assistant in outpatient office or in OB/Gyn office preferred. REQUIRED LICENSES: N/A SCHEDULE: Regular attendance on-site is an essential function of this position. Typical business hours are Monday - Friday, 8:00 am to 5:00 pm (or flexed to best meet the needs of the clients and/or the Division); 40 hours per workweek; weekend, holiday, or evening coverage is occasionally required. Work hours will need to be flexible in order to respond to special work assignments, or evening activities, as requested by the team leader. POSITION COMPENSATION: $20.43/hour, full time + full benefits available At MAHEC, we strive to equip all team members with Total Rewards (pay + benefits) to honor their service, support their health, manage their financial security, build their career, and thrive. All MAHEC employees and learners will be required to receive the Flu vaccine or have an approved exemption. MAHEC Talent Management is located at 121 Hendersonville Road, Asheville, NC 28803. MAHEC is an Equal Opportunity Employer. If you are interested in this role, and you have related experience and qualifications, we encourage you to apply or reach out to AskTalent@mahec.net for support in your job search process. You could be the talent we are seeking for this or other opportunities.

Posted 30+ days ago

Breakfast Coordinator-logo
Carrols Restaurant Group, Inc.Havelock, NC
Breakfast Coordinator Opportunity Awaits! Carrols owns and operates more than 800 Burger King Restaurants, and we need great leaders on our team! What Does a Breakfast Coordinator do? Operates the restaurant in the absence of a Manager during breakfast hours* Responsible for opening the restaurant and serving breakfast to our Guests. Inspires and guides their staff Completes daily paperwork to record Burger King's success! Manages Breakfast Inventory Carrols makes sure you are an important part of customers having it their way! The ultimate responsibility for our Breakfast Coordinator is to ensure that the store is delivering excellent guest service during breakfast hours and keeping our customers happy and full! The Breakfast Coordinators are the chiefs of their team, and both inspire their staff and resolve issues by using excellent organizational, communication and developmental skills. Having the knowledge of the team members' responsibilities and keeping inventory are crucial to success in this position. Completing paperwork and managing financials also come with the job. Breakfast Coordinators manage the breakfast shifts and prepare the restaurant for lunch business. Our People are Made to Order We are looking for awesome people to be on our team! You must be at least 18 years old You must be able to work in a fast-paced environment with your team Working Hard! The Breakfast Coordinator position requires several physical demands including: Counting money accurately Reading and writing in English Carrying up to 40 pounds regularly Basic computer skills Remaining on your feet for several hours at a time Reach, bend, see, stoop, kneel, squeeze, and press Carrols Cares We start our Shift Supervisors with competitive pay. Have it your way and enjoy flexible scheduling and sizzling benefits! Carrols participates in the BKC student scholarship program started by the founder, Jim McLamore. Jim believed in higher education and so do we! By awarding over $7 million in scholarships to over 24,000 students each year, BKC plays a big part in making students' dreams of going to college a reality! Real Good Food Carrols is committed upholding the Burger King Brand and to serving our customers the exact sandwich they want, made to order and delivered quickly by a friendly team member! Success never tasted so good! If you want to unwrap your new career in a business that sizzles with potential, and have a great time doing it, click APPLY to submit your application today!

Posted 30+ days ago

P
Planet Fitness Inc.Shallotte, NC
Planet Fitness is an Equal Opportunity Employer Are you looking for a fun and rewarding position in a judgement free environment? Anchor Management is the owner of four Planet Fitness clubs in Wilmington and Shallotte, NC. Our mission is to create an atmosphere that fosters; personal growth, well-being, and a positive mindset. This not only applies to our members, but also to our team! Your application is greatly appreciated and we look forward to hearing from you! Job Summary The Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests. Essential Duties and Responsibilities Greet members, prospective members and guests, providing exceptional customer service. Handle all front desk related activities including: Answer phones in a friendly manner and assist callers with a variety of questions. Check members into the system. New member sign-up. Take prospective members on tours. Facilitate needed updates to members' accounts. Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed. Assist in maintaining the neatness and cleanliness of the club. Qualifications/Requirements Customer service background preferred. Basic computer proficiency. A passion for fitness and health. Upbeat and positive attitude! Punctuality and reliability is a must. Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member's expectations. Strong listener with the ability to empathize and problem solve. Demonstrate diplomacy in all interactions while using appropriate behavior and language. Physical Demands Continual standing and walking during shift. Continual talking in person or on the phone during shift. Must be able to occasionally lift up to 50 lbs. Will occasionally encounter toxic chemicals during shift. JOIN THE CLUB. Enhancing people's lives with an affordable, high-quality fitness experience requires a team of inspiring, motivated and fun-loving go-getters. As one of the largest and fastest-growing franchisors and operators of fitness centers in the United States, Planet Fitness is just getting warmed up. We're continuously seeking top talent to join us in cultivating the Judgement Free Zone and shaping the future of our brand. With more than 2,000 locations in all 50 states, the District of Columbia, Puerto Rico, Canada, the Dominican Republic, Panama, Mexico and Australia, there's plenty of opportunity on our Planet and we are always looking for talented individuals to join our team! Our member mission says it best: our product is a tool, a means to an end; not a brand name or a mold maker, but a tool that can be used by anyone. To use our product, members need to feel inspired and motivated. That's where you come in. If you're looking for a place where you can make a difference in a customer's life, you've found it. Come to add your mojo to the Judgement Free Zone, but stay for the feeling that you're making a difference on our Planet. TO FIND YOUR PERFECT FIT, SEARCH FOR A CLUB OPPORTUNITY NEAR YOU. Employees at a franchise location are employed by the Franchisee and are not employees of PFHQ (the Franchisor). PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. Each franchisee is responsible for ensuring compliance with local, state and federal law.

Posted 30+ days ago

Utility Worker-logo
Westinghouse NuclearBelews Creek, NC
BHI Energy is looking for Housekeeping and General Labor support at the Belews Creek Fossil Station located in Belews Creek, NC. This is a local hire long term position and candidate should have reliable transportation. Competitive wages with advancement opportunities and benefits including Medical, Dental, 401k, Paid Vacation and Holidays. Some overtime and weekend work will be expected. EOE of Minorities/Females/Vets/Disability Code: NW Code: RT Employment opportunities may require access to information which is subject to the export control regulations of the United States. Hiring decisions for such positions are required by law to be made in compliance with these regulations. Applicants for employment opportunities in other countries must be able to meet the comparable export control requirements of that country and of the United States.

Posted 30+ days ago

QE Lead Engineer-logo
Marsh & McLennan Companies, Inc.Asheville, NC
Our not-so-secret sauce. Award-winning, inclusive, Top Workplace culture doesn't happen overnight. It's a result of hard work by extraordinary people. The industry's brightest talent drive our efforts to deliver purposeful work and meaningful impact every day. Learn more about what makes us different and how you can make your mark as a QE Lead Engineer at MMA. Marsh McLennan Agency (MMA) provides business insurance, employee health & benefits, retirement, and private client insurance solutions to organizations and individuals seeking limitless possibilities. With offices across North America, we combine the personalized service model of a local consultant with the global resources of the world's leading professional services firm, Marsh McLennan (NYSE: MMC). A day in the life. As a QE Lead Engineer at Marsh McLennan Agency (MMA), you will play a crucial role in enhancing the quality assurance efforts within our application development team through automation. Leading a team of QE Automation Engineers, you will focus on designing, developing, and implementing automated testing frameworks and scripts to ensure efficient and effective testing processes throughout the software development lifecycle. Your responsibilities will include creating and executing automated test plans, managing automation activities, and collaborating with cross-functional teams to identify and resolve quality issues. You will mentor team members in automation best practices, fostering a culture of quality and innovation, while preparing detailed reports on automation progress, quality metrics, and potential risks to provide stakeholders with clear visibility into the automation testing process. By leveraging automation tools and technologies, you will help drive the successful delivery of high-quality applications that meet our clients' needs. Our future colleague. We'd love to meet you if your professional track record includes these skills: Demonstrate proficiency in automation testing methodologies, developing and implementing strategies that ensure high-quality software delivery throughout all phases of the development lifecycle. Establish and execute a comprehensive quality assurance strategy that aligns with the organization's objectives and product roadmap, prioritizing automation and quality from the outset. Lead, mentor, and manage a team of QE Automation Engineers, fostering a culture of quality, collaboration, and continuous improvement within the team. Oversee the creation and execution of detailed automated test plans, test cases, and test scripts to ensure thorough testing of applications across various platforms, identifying any gaps in coverage. Collaborate closely with development, product management, and other stakeholders to integrate quality assurance practices throughout the software development lifecycle, ensuring alignment on quality expectations. Establish and maintain processes for defect tracking, management, and resolution, ensuring that issues are identified, documented, and addressed promptly to minimize impact on project timelines. Evaluate, select, and implement appropriate automation testing tools and technologies that enhance the efficiency and effectiveness of the QA process, keeping the team equipped with the best resources. Document QE processes, methodologies, and best practices to ensure consistency across the team and facilitate knowledge sharing, enabling team members to learn from each other. Analyze automation testing processes and methodologies, gather feedback from retrospectives, and implement improvements to enhance team productivity and overall product quality. Identify training needs and provide opportunities for professional development, ensuring the QE Automation team remains skilled in the latest testing techniques and tools to adapt to evolving project requirements. Proactively identify potential quality risks early in the development process and collaborate with teams to effectively mitigate those risks, ensuring a smoother development cycle. Regularly communicate with stakeholders regarding quality initiatives, project status, and any issues that may impact delivery timelines or product quality, ensuring transparency and alignment. These additional qualifications are a plus, but not required to apply: Experience with data analysis and optimization tools such as DAX Optimizer and DAX Studio. Proficient in document management software including Adobe PDF Reader and PDF Exchange. Familiarity with web/application servers like Apache Tomcat 8.x. Skilled in programming languages such as C#, JAVA, Python, and JavaScript. Experience with database management tools such as Microsoft SQL, SQL Management Studio, Mongo DB, and Apache Directory Studio. Proficient in integrated development environments (IDEs) such as Eclipse Mars+. Expertise in testing and automation tools including Bruno, Postman, JMeter, BlazeMeter, LoadRunner, K6, Sauce Labs, Playwright, and Selenium. Knowledge of monitoring and analytics platforms such as Datadog Bachelor's degree in computer science, related degree, or relevant experience. 5+ years of product and or business analyst experience. We know there are excellent candidates who might not check all of these boxes. Don't be shy. If you're close, we'd be very interested in meeting you. Valuable benefits. We value and respect the impact our colleagues make every day both inside and outside our organization. We've built a culture that promotes colleague well-being through robust benefit programs and resources, encourages professional and personal development, and celebrates opportunities to pursue the projects and causes that give colleagues fulfilment outside of work. Some benefits included in this role are: Generous time off, including personal and volunteering Tuition reimbursement and professional development opportunities Remote work Charitable contribution match programs Stock purchase opportunities To learn more about a career at MMA, check us out online: http://marshmma.com/careers or flip through our recruiting brochure: https://bit.ly/3Qpcjmw Follow us on social media to meet our colleagues and see what makes us tick: https://www.instagram.com/lifeatmma/ https://www.facebook.com/LifeatMMA https://twitter.com/LifeatMMA https://www.linkedin.com/company/marsh-mclennan-agency/ Who you are is who we are. We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients. We are always seeking those with ethics, talent, and ambition who are interested in joining our client-focused teams. Marsh McLennan and its affiliates are EOE Minority/Female/Disability/Vet/Sexual Orientation/Gender Identity employers. #MMAIT #LI-REMOTE The applicable base salary range for this role is $87,800 to $153,700. The base pay offered will be determined on factors such as experience, skills, training, location, certifications, education, and any applicable minimum wage requirements. Decisions will be determined on a case-by-case basis. In addition to the base salary, this position may be eligible for performance-based incentives. We are excited to offer a competitive total rewards package which includes health and welfare benefits, tuition assistance, 401K savings and other retirement programs as well as employee assistance programs. Applications will be accepted until: August 18, 2025

Posted 1 week ago

A
Autozone, Inc.Four Oaks, NC
AutoZone's Full-Time Senior Retail Sales Associate drives sales through superior customer service by exceeding customer expectations and providing a WOW! Customer Service experience. While assisting customers, the Senior Retail Sales Associate will perform daily assigned duties and remain compliant with company procedures in accordance to AutoZone expectations by Living the Pledge every day. Position Responsibilities Provides WOW! Customer Service Ensures assigned store tasks are completed in a timely manner on assigned shift Operates cash registers and follows established cash handling procedures Follows company policies and loss prevention procedures Maintains a safe working environment including PPE (Personal Protective Equipment) Maintains store appearance and merchandising standards as directed Ensures that merchandise is restocked and placed in their respective areas Utilizes ZNET to help customers locate merchandise or find suitable alternatives Maintains product knowledge and current promotions through AutoZone systems and information sources Practices GOTTChA and assists with the installation of wipers blades, batteries and light bulbs Utilizes OBDII to read codes from customer's automobiles Ability to diagnose automobile problems and recommend solutions Communicates with managers regarding customer concerns and employee matters Actively engaged in developing more effective customer service skills Provides honest and trustworthy advice to customers regarding the best products that fit the customers' expectations Position Requirements High School diploma or equivalent Basic knowledge of automotive parts is required Excellent communication and decision making skills Ability to lift, load, and deliver merchandise Ability to work a flexible schedule to meet the business needs, including holidays, evenings and weekend shifts Benefits at AutoZone AutoZone cares about people. That's why AutoZone offers thoughtful benefits programs with one-on-one benefit guidance designed to improve AutoZoners' physical, mental and financial wellbeing. Some of these benefits include: Competitive pay and paid time off Unrivaled company culture Medical, dental, vision, life, and short- and long-term disability insurance options Health Savings and Flexible Spending Accounts with wellness rewards Exclusive Discounts and Perks, including AutoZone In-store discount 401(k) with Company match and Stock Purchase Plan AutoZoners Living Well Program for mental and physical health Opportunities for career growth and tuition reimbursement Eligibility and waiting period requirements may apply; benefits for Autozoners in Puerto Rico, Hawaii or the U.S. Virgin Islands may differ. Learn more about all that AutoZone has to offer at careers.autozone.com An ONLINE APPLICATION is REQUIRED. Click the Apply button to complete your application. For step-by-step instructions on how to apply visit careers.autozone.com/candidateresources Fair Chance Statement: An applicant's criminal record is not a disqualification from employment and will be considered individually based on factors such as the relationship between the position sought and the criminal offense, the nature of the offense and the time elapsed since the offense, and any other relevant information. This includes compliance with the San Francisco Fair Chance Ordinance, the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the New York City Fair Chance Act and the Philadelphia Fair Chance Hiring Act. As permitted by state or local law, AutoZone may consider certain offenses to be relevant to positions responsible for conducting or overseeing financial transactions on behalf of AutoZone, driving company vehicles and/or supervision of minors. Philadelphia Fair Chance poster: https://www.phila.gov/media/20210423160847/Fair-Chance-Hiring-law-poster.pdf Please note: We continuously accept applications for this position. Our hiring managers frequently review submissions and will contact you if we think you are a good fit for our team

Posted 30+ days ago

T
Truist Financial CorporationCharlotte, NC
The position is described below. If you want to apply, click the Apply Now button at the top or bottom of this page. After you click Apply Now and complete your application, you'll be invited to create a profile, which will let you see your application status and any communications. If you already have a profile with us, you can log in to check status. Need Help? If you have a disability and need assistance with the application, you can request a reasonable accommodation. Send an email to Accessibility (accommodation requests only; other inquiries won't receive a response). Regular or Temporary: Regular Language Fluency: English (Required) Work Shift: 1st shift (United States of America) Please review the following job description: The Issues Assurance Officer is responsible for leading a team of first line assurance providers reviewing moderate or low complexity issue remediation artifacts for completeness and accuracy to drive successful closure of issues for an assigned business unit/corporate function. Team will review remediation plans, validation of risk reduction, and partnership with 2LOD control testing for adequacy of design and effectiveness of controls implemented as part of remediation activities. Leader will help Issue Execution Officer and business units incorporate any observations from 1LOD review and assurance into remediation timelines prior to issue closure. Issue Assurance Officer will support in the completion of the issue closure package outlining artifacts and rationale behind issue closure for 1LOD. Telecommuting/Remote workstyle may be considered for well-qualified individuals located outside of the Truist footprint. Teammate will work hours supporting Eastern Standard Time* LOCATION: Truist 'in office' requirement is 4 days per week (1 day remote) Please note: candidate must be located in one of the following locations: Charlotte, NC Atlanta, GA Raleigh, NC Richmond, VA Wilson, NC Telecommuting/Remote workstyle may be considered for well-qualified individuals located outside of the Truist footprint. ESSENTIAL DUTIES AND RESPONSIBILITIES Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time. Develop and design risk framework to ensure the identification, measurement and monitoring associated with business processes and activities. Oversee testing, root cause analysis, control design, and examine key risk metrics to evaluate the effectiveness of established business controls. Responsible for leading team performing 1LOD review and assurance of moderate and low complexity issue remediation for individual issues. Advise assigned business leaders on how to manage the control environment and assist with remediation of control failures; provide recommendations on control enhancements. Analyze documents and supporting artifacts against remediation scope to validate the completion and accuracy of remediation activities for individual issues. Partner with issue owners and Issue Execution Officers to incorporate observations from reviews into remediation scope prior to issue due date. Ensure alignment to enterprise issue management standards, audit methodology, and regulatory expectations for issue closure. Support the completion of the issues closure package for rationale of issue closure including the completeness and accuracy of remediation artifacts. Support Senior Issues Assurance Officer in the identification of themes in remediation to incorporate into issues execution best practices. Responsible for managing and coaching a team of Assurance Specialists, inclusive of hiring, performance management and terminations. QUALIFICATIONS Required Qualifications: The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Bachelor's degree in business, Finance or science/academic field, or equivalent education and related training or experience. 6+ years of progressive related experience in risk or audit functions leading or supporting issue remediation efforts at scale 4+ years of leadership experience Strong decision-making skills with strong cross-functional collaboration skills. Strong analytical skills for reviewing artifacts and documentation High attention to detail and ability to think critically and strategically, multi-task, and drive change. Excellent organizational, interpersonal, communication, facilitation, and negotiation skills. Strong meeting management, conflict management, and executive presentation skills. Results-oriented and demonstrated ability to work under difficult time constraints and required delivery dates. Demonstrated proficiency in basic computer applications, such as Microsoft Office software products. Ability to travel, occasionally overnight. Preferred Qualifications: 6 or more years of experience in a financial institution with an emphasis on risk management and/or audit within the Enterprise Technology line of business (or similar) preferred Strong technical knowledge of software development, cloud operations & infrastructure, cybersecurity, data & AI and/or issues validation Comfortable operating in an environment with a high degree of change Detail oriented and able to work independently in a fast-paced environment while handling multiple priorities at once Ability to assess levels of adherence/execution and identify risk/control improvement opportunities in risk management principles/controls, broad based business practices, and Business Unit activities/processes. Proficiency and knowledge in ARCHER GRC Platform General Description of Available Benefits for Eligible Employees of Truist Financial Corporation: All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position. Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays. For more details on Truist's generous benefit plans, please visit our Benefits site. Depending on the position and division, this job may also be eligible for Truist's defined benefit pension plan, restricted stock units, and/or a deferred compensation plan. As you advance through the hiring process, you will also learn more about the specific benefits available for any non-temporary position for which you apply, based on full-time or part-time status, position, and division of work. Truist is an Equal Opportunity Employer that does not discriminate on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status, or other classification protected by law. Truist is a Drug Free Workplace. EEO is the Law Pay Transparency Nondiscrimination Provision E-Verify

Posted 3 days ago

Inbound Dock Supervisor-logo
Southeastern Freight LinesGreensboro, NC
As an Inbound Dock Supervisor you would oversee dock operations, as well as, supervise and coordinate the activities of dock associates assigned to the dock and/or yard. You would also oversee the routing of shipments and loading/unloading of freight. Establish necessary Control to ensure that Pickup & Delivery (P&D) units are closed at agreed-upon times and special customer requests are handled on time every time. Ensure inbound close-out is made to ensure timeliness. Responsible for P&D loading. This includes the amount of stops, amount of weight, and conditions of load where P&D Drivers meet the requirements of error-free work. Responsible for practicing an effective loss prevention plan in the Service Center, through combined efforts of Service Center personnel, cargo claims/loss prevention or designee, and using process improvement as the method of development and execution. Maintain responsibility and accountability for integrity of P&D loads originating at the Service Center with a commitment towards continuous measurable improvement. Plan layout of warehouse and other storage areas, considering turnover, size, weight, and related factors of items stored. Determine work procedures, prepare work schedule, and expedites workflow. Assign duties and examine work for exactness, neatness, and conformance to policies and procedures. Responsible for maintaining attention on any significant risks and implementing adequate Control. For this role, you will need to have a High School Diploma or GED, at least 2 years of dock or leadership experience or completion of Southeastern's Management Training Program. Work Shift Third Shift http://www.youtube.com/watch?v=xZc1A8aeshc

Posted 30+ days ago

Epic Support Analyst Iii, HB Admin-logo
Sutter HealthRaleigh, NC
We are so glad you are interested in joining Sutter Health! Organization: S3-Sutter Shared Services-Valley Position Overview: Ensures exceptional customer satisfaction by providing tier 2 troubleshooting assistance. Ensures timely resolution of problems, ensures customers are informed of unresolved issues, and engages other analysts directly to resolve challenging issues. Job Description: EDUCATION: Equivalent experience will be accepted in lieu of the required degree or diploma. Bachelor's degree in Computer Science, Information Technology, or related field CERTIFICATION & LICENSURE Epic Hospital Billing Admin certification is required TYPICAL EXPERIENCE: 3 years recent relevant experience SKILLS AND KNOWLEDGE: Is a proven expert in architecture, design, development, and ongoing support to the Epic application. Job Shift: Days Schedule: Full Time Shift Hours: 8 Days of the Week: Monday - Friday Weekend Requirements: As Needed Benefits: Yes Unions: No Position Status: Non-Exempt Weekly Hours: 40 Employee Status: Regular Sutter Health is an equal opportunity employer EOE/M/F/Disability/Veterans. Pay Range is $45.60 to $68.40 / hour. California, New Jersey, and Washington Pay Range is $45.60 to $68.40 / hour. Colorado, Florida, Georgia, Illinois, Michigan, Minnesota, Nevada, North Carolina, Ohio, Oregon, Pennsylvania, Texas, and Virginia Pay Range is $41.04 to $61.56 / hour. Arizona, Arkansas, Idaho, Louisiana, Missouri, Montana, South Carolina, Tennessee, and Utah Pay Range is $36.48 to $54.72 / hour. The salary range for this role may vary above or below the posted range as determined by location. This range has not been adjusted for any specific geographic differential applicable by area where the position may be filled. Compensation takes into account several factors including but not limited to a candidate's experience, education, skills, licensure and certifications, department equity, training and organizational needs. Base pay is just one piece of the total rewards program offered by Sutter Health. Eligible roles also qualify for a comprehensive benefits package.

Posted 30+ days ago

Senior Product Marketing Manager-logo
Credit KarmaCharlotte, NC
Intuit Credit Karma is a mission-driven company, focused on championing financial progress for our more than 140 million members globally. While we're best known for pioneering free credit scores, our members turn to us for everything related to their financial goals, including identity monitoring, applying for credit cards, shopping for insurance and loans (car, home and personal) and savings accounts and checking accounts* - all for free. Credit Karma has grown significantly through the years: we now have more than 1,700 employees across our offices in Oakland, Charlotte, Culver City, San Diego, London, Bangalore, and New York City. Banking services provided by MVB Bank, Inc., Member FDIC As a Senior Product Marketing Manager, you will be driving member adoption and engagement by delivering key go-to-market strategies and plans across our portfolio of financial wellness offerings, including credit monitoring and improvement, financial product marketplaces, and more. Specific initiatives will vary based on priority but some examples include increasing adoption and engagement for our Tax offerings, building GTM strategies for audience segments or portfolio offerings or building and driving GTM launches for our marketplace products. You are well-versed in all aspects of marketing including audience insights, market analysis, competitive analysis, strategy creation, cross-functional team leadership and coordination, and program execution. You will report directly to the Associate Director, Product Marketing. What you'll do: GTM strategy: Develop marketing strategies and launch plans to drive member adoption and business growth. This includes (but is not limited to) opportunity sizing, segmentation, targeting, positioning, messaging framework, and channel strategies Market, customer and competitive analysis: Analyze behavioral metrics, market/competitive data, business performance data and customer research to identify growth and improvement opportunities, in close partnership with research and analytics teams GTM plan and program execution: Collaborate with growth marketing, product, brand, and creative strategy teams to build and deliver on GTM plans that deliver on company goals and KPIs Product planning: Collaborate with product and research teams to influence product strategy and roadmap development Partnership and influence: Work with product and marketing teams to execute strategies and programs. Inspire action through data-driven insights (market research, testing plans, etc) What we are looking for: BA/BS with 8+ years of experience in product marketing at a consumer technology company; MBA highly preferred 2+ years in product marketing at a large B2C tech company Strong experience in product marketing fundamentals: audience insights, competitive intelligence, segmentation, targeting, personas, positioning, messaging, acquisition and engagement marketing plan development, product discovery, and product launches Analytical and strategic: deep analytical skills, demonstrated ability to think strategically about complex issues and strong ability to develop insights and turn those into actions and initiatives that drive results Proven experience as a driver as well as a collaborator/influencer across strategic and tactical initiatives: able to think big but also to drive business outcomes What we would like to see: Demonstrated experience collaborating and working with product, growth marketing, research, analytics, and creative teams Outstanding communication skills to present strategies effectively to senior leadership and cross-functional teams in both verbal and written formats. Strong ability to frame issues, drive appropriate analyses, and make clear, impactful recommendations Highly collaborative work style; able to collaborate and influence cross-functionally High ownership mentality with a strong willingness to roll up your sleeves while also being able to delegate effectively and lean on others High comfort working with ambiguity, able to anticipate and adapt to shifting priorities Problem solver mentality - self-motivated, execution-oriented, resourceful, able to think differently to unlock paths to progress Growth mindset Fintech and/or Tax experience a plus Pay Transparency Notice: Credit Karma's mission of championing financial progress for all starts from within. That's why we implemented role-based compensation, which ensures people who are in the same role receive the same pay with variations for geographic location only. It's all part of a more comprehensive DEI strategy that helps level the playing field. The base salary range for this role is $159,000 - $180,500, plus equity and benefits. Benefits at Credit Karma includes: Medical and Dental Coverage Retirement Plan Commuter Benefits Wellness perks Paid Time Off (Vacation, Sick, Baby Bonding, Cultural Observance, & More) Education Perks Paid Gift Week in December Equal Employment Opportunity: Credit Karma is proud to be an Equal Employment Opportunity Employer. We welcome all candidates without regard to race, color, religion, age, marital status, sex (including pregnancy, childbirth, or related medical condition), sexual orientation, gender identity or gender expression, national origin, veteran or military status, disability (physical or mental), genetic information or other protected characteristic. We prohibit discrimination of any kind and operate in compliance with applicable fair chance laws. Credit Karma is also committed to a diverse and inclusive work environment because it is the right thing to do. We believe that such an environment advances long-term professional growth, creates a robust business, and supports our mission of championing financial progress for everyone. We offer generous benefits and perks with a single eye to nourishing an inclusive environment that recognizes the contributions of all and fosters diversity by supporting our internal Employee Resource Groups. We've worked hard to build an intensely collaborative and creative environment, a diverse and inclusive employee culture, and the opportunity for professional growth. As part of the Credit Karma team, your voice will be heard, your contributions will matter, and your unique background and experiences will be celebrated. Privacy Policies: Credit Karma is strongly committed to protecting personal data. Please take a look below to review our privacy policies: GDPR Privacy Policy U.S. Job Applicant Privacy Notice

Posted 30+ days ago

Decision Scientist-logo
Western Governors UniversityRaleigh, NC
If you're passionate about building a better future for individuals, communities, and our country-and you're committed to working hard to play your part in building that future-consider WGU as the next step in your career. Driven by a mission to expand access to higher education through online, competency-based degree programs, WGU is also committed to being a great place to work for a diverse workforce of student-focused professionals. The university has pioneered a new way to learn in the 21st century, one that has received praise from academic, industry, government, and media leaders. Whatever your role, working for WGU gives you a part to play in helping students graduate, creating a better tomorrow for themselves and their families. The salary range for this position takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. At WGU, it is not typical for an individual to be hired at or near the top of the range for their position, and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is: Grade: Professional 312 Pay Range: $106,700.00 - $165,400.00 Job Description Location: Raleigh, North Carolina Summary The Decision Scientist has a key role within the Experiential Product team and is responsible for developing decision models that support student experiences throughout the lifecycle. This role blends expertise in data science, behavioral/decision science, and data engineering to design, build, monitor, and continuously improve models within the decision intelligence system that trigger recommendations to students, staff, or faculty to drive actions that improve student success. The Decision Scientist collaborates closely with the decision intelligence product lead, technology lead, business SMEs, software and data engineering, ML Ops, and technology architects to build decision products that support personalized student progress and completion, drive automated solutions for operational efficiency and scale, and ensure that decisions are data-informed, equitable, and actionable. Primary Responsibilities Designs and implements machine learning models that enable recursive learning and support key decision points across the student lifecycle. Deeply understands requirements, decision points, behavioral or process goals, and success criteria to translate them into model specifications. Ensures data inputs and outputs for decision models are structured, connected, and monitored appropriately. Partners with Data Engineering to develop data pipelines and operational workflows required to support decision models in production environments. Applies best practices in MLOps to monitor, retrain, and update models for sustained relevance and performance. Develops dashboards, visualizations, and communication tools that present model insights to non-technical audiences. Documents decision models, assumptions, data dependencies, and feedback loops to ensure transparency and reuse. Ensures models are interpretable and auditable to align with institutional goals of fairness and accountability. Identifies opportunities to apply advanced analytics, causal inference, and experimentation to improve student experiences. Performs other job-related duties as assigned. This job description includes a general representation of job requirements rather than a comprehensive inventory of all required responsibilities or work activities. The contents of this document or related job requirements may change at any time with or without notice. Qualifications Knowledge, Skills, and Abilities Strong background with demonstrated results in data science, including supervised and unsupervised learning, model selection, and evaluation. Working knowledge of MLOps tools and practices (e.g., CI/CD for ML, model monitoring, model drift detection). Moderate experience in data engineering practices, especially around data ingestion, transformation, and orchestration pipelines. Ability to map and model decision points with inputs, alternatives, outcomes, and feedback mechanisms. Experience incorporating behavioral signals and goals into decision frameworks. Proficiency in Python or R and experience with ML frameworks such as scikit-learn, TensorFlow, or PyTorch. Experience working with cloud platforms and deploying models in production (e.g., AWS, Azure, GCP). Familiarity with version control systems and collaborative development (e.g., Git, GitHub). Excellent communication and collaboration skills to bridge technical and non-technical audiences. Experience in higher education or a mission-driven environment is a plus. Education Bachelor's degree in quantitative fields such as Computer Science, Data Science, Statistics, Engineering, Behavioral Sciences, or related discipline. Experience 5 or more years of experience in data science, decision intelligence, or analytics. 2 or more years of specific experience in applied machine learning and data pipeline development. Experience in designing data-driven decision frameworks and deploying ML models in production environments. Experience designing or working with decision models or frameworks that influence targeted human behaviors. Experience in lieu of education Equivalent relevant experience performing the essential functions of this job may substitute for education degree requirements. Generally, equivalent relevant experience is defined as 1 year of experience for 1 year of education and is the discretion of the hiring manager. Preferred Qualifications Master's degree in related field preferred. Additional Qualifications This position is based in the Raleigh office. Additional travel will be required for College Meetings to support networking toward innovation and thought leadership. #LI-JW1 Position & Application Details Full-Time Regular Positions (classified as regular and working 40 standard weekly hours): This is a full-time, regular position (classified for 40 standard weekly hours) that is eligible for bonuses; medical, dental, vision, telehealth and mental healthcare; health savings account and flexible spending account; basic and voluntary life insurance; disability coverage; accident, critical illness and hospital indemnity supplemental coverages; legal and identity theft coverage; retirement savings plan; wellbeing program; discounted WGU tuition; and flexible paid time off for rest and relaxation with no need for accrual, flexible paid sick time with no need for accrual, 11 paid holidays, and other paid leaves, including up to 12 weeks of parental leave. How to Apply: If interested, an application will need to be submitted online. Internal WGU employees will need to apply through the internal job board in Workday. Additional Information Disclaimer: The job posting highlights the most critical responsibilities and requirements of the job. It's not all-inclusive. Accommodations: Applicants with disabilities who require assistance or accommodation during the application or interview process should contact our Talent Acquisition team at recruiting@wgu.edu. Equal Employment Opportunity: All qualified applicants will receive consideration for employment without regard to any protected characteristic as required by law.

Posted 1 week ago

CNA-logo
The Davis CommunityWilmington, NC
Apply Job Type Full-time, Part-time Description Starting Pay: $18.00 - $19.00 Shift Differential: $2.00 Weekend differential: $2.00 INTRODUCTION The Davis Community is a vibrant senior living neighborhood and has been a proud corporate citizen of Wilmington, NC for over 60 years. Established as a skilled nursing facility in the early 1960s, Davis quickly became the premier healthcare center for senior care, and while they have grown and evolved, adding to services offered, we continue to be highly regarded in the region as a community that emphasizes compassion, care, and show of respect and dignity for residents. COMMUNITY CULTURE At The Davis Community, deliberate and diligent efforts are made to emphasize and focus on an underlying culture of respect and service that can be seen and felt by all. Employees, residents, and guests of the community are treated with respect and personalized care to the best of the organization's ability. The desire to continue to elevate all aspects of services is preeminent so that Davis can provide an empowering and caring retirement atmosphere filled with friends, enjoyment, and a fulfilling sense of community. Our Leading advantages include: State-of-the-art Facilities On-demand Pay Benefits begin after 30 days Low-cost lunches Free Membership to our gym and indoor pool Shift differential Work-life Balance Growth Competitive Wages We spend about 2,000 hours per year at work. Why not make that time matter? For us, 'work that matters' is less about what you do, and more about how you do it. The Davis Community requires that all current and new employees, including contract staff, receive an annual influenza vaccination and TB skin test unless a reasonable or disability accommodation is granted. We are looking for caring and dedicated CNAs to join our team and contribute to our unique Household Model of care. We offer caregivers a resident focused philosophy and culture that blends into everything we do. We have 10 households on campus where residents and staff operate as a family. Our vision is based on the belief that seniors needing care deserve privacy and choice in their lives which creates a home environment rather than a hospital-like institution. Our caregivers work hard to enhance the quality of services while creating a warm household where residents feel at home. Here at The Davis Community we value compassionate and dependable team players who are excited about embracing the household model of care! Apply now if you are interested in a fulfilling and service-orientated career. We offer competitive pay, flexible hours, benefits and other perks. Requirements Education: High School diploma or GED preferred. Licensure/ Certification: Must be a Certified Nurse Aide (CNA I)of an accredited program and possess a current nurse aide certificate for the state of North Carolina with no substantial findings. Experience: At least have some experience in CNA work. An equivalent combination of education and experience may be considered. The Davis Community is proud to be an equal-opportunity workplace. All qualified applicants will receive consideration for employment without regard to, and will not be discriminated against based on, age, race, gender, color, religion, national origin, sexual orientation, gender identity, veteran status, disability or any other protected category. The Davis Community is dedicated to providing an accessible environment for all candidates during the application process and for employees during their employment. Please let us know if you need reasonable accommodation to apply for a job or participate in the application process. No question on this application is intended to secure information to be used for such discrimination. Proof of identity and work authorization will be required upon employment in accordance with federal regulations. This Company intends to check and hold you responsible for the accuracy of the statements you make on this application. This application will receive consideration for thirty (30) days. If you have not heard from the Company within thirty days and wish to receive further consideration for employment, it will be necessary to complete another application form.

Posted 3 weeks ago

Business Analytics Senior Advisors- Hybrid-logo
CignaRaleigh, NC
The job profile for this position is Business Analytics Senior Advisor, which is a Band 4 Senior Contributor Career Track Role with Cigna-Evernorth Services Inc. Responsibilities- Provide hands-on technical guidance, mentoring, and leadership. Provide direction and technical expertise in design, development, and systems integration. Guide the team through the development, testing, and implementation stages and review the completed work effectively. Lead and provide technical training to teams when required and serve as a technical mentor to team members. Prepare technical solution and architecture documents, artifacts, and work products in conjunction with the architecture team. Understand business problems brought by stakeholders and how best to utilize tools, technical expertise, and data analytics to develop appropriate solutions. Demonstrate expertise in business intelligence tools, and designing, reporting, and delivering analytics. Query healthcare data (claims, clinical, pharmacy, externally sourced) across a variety of big data (Hadoop, Spark, and Hive), other database platforms (Teradata, RedShift, Snow Flake, and SQL databases), and cloud platforms (AWS, Azure, and GCP). Hybrid work schedule. Qualifications- Requires a Master's degree in Computer Science or a closely related field and 3 years of IT experience (or a Bachelor's degree in Computer Science or a closely related field and 5 years of IT experience). Must have experience with: using python code for building AWS repositories; reading XML messages using Python in AWS; gathering requirements; analysis, design, development, testing, effort estimation, application code review, work allocation, bug tracking, bug fixing, and onsite/offshore coordination; designing jobs, workflows, and data flows; using transformations to load data from Source into staging area, dimensions, and fact tables using SAP Data Services (ETL); preparing design and mapping documents; design review and code review with users; developing DataStage jobs for complex requirements; AWS Services (SQS, ECS, EC2, ELB, S3, Cloud Watch, AWS Auto Scaling, Lambda, SNS, Dynamo DB, Redshift, Glue, CodeCommit, CodeBuild, and CodePipeline); DataStage Designer; and using Autosys for Scheduling jobs. If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload. About The Cigna Group Doing something meaningful starts with a simple decision, a commitment to changing lives. At The Cigna Group, we're dedicated to improving the health and vitality of those we serve. Through our divisions Cigna Healthcare and Evernorth Health Services, we are committed to enhancing the lives of our clients, customers and patients. Join us in driving growth and improving lives. Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws. If you require reasonable accommodation in completing the online application process, please email: SeeYourself@cigna.com for support. Do not email SeeYourself@cigna.com for an update on your application or to provide your resume as you will not receive a response. The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State. Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.

Posted 3 weeks ago

Sales Floor Associate-logo
Dollar TreeElkin, NC
Store Dollar Tree Dollar Tree is seeking motivated individuals to support our Stores as we provide essential products at great values to the communities we serve. Summary of Position Responsible for assisting with the complete operations of assigned store, in conjunction with assigned tasks and duties. Assist in the merchandising of the store. Fully cross-trained to assist with cash register operations, customer service and stock replenishment. Principal Duties and Responsibilities Handle all sales transactions while operating assigned cash register. Maintains security of all cash. Protects all company assets. Maintains a high level of good customer service. Maintains a pleasant, friendly, cooperative attitude with customers, co-workers and supervisors. Receives merchandise. Assist with unloading trucks. Works in a safe manner. Adheres to and upholds policies and procedures. Minimum Requirements/Qualifications General math skills to allow for cash accounting. Strong verbal communication skills to allow for proper interaction with customers. High level of integrity and honesty; will be responsible for handling cash. This job specification should not be construed to imply that these requirements are the exclusive standards of the position. This is not to be considered a complete list of job duties, which appear in the job description for this position, and which may be amended from time to time at the discretion of Dollar Tree. Incumbents will follow any other instructions and perform any other related duties as may be required by their supervisor. Dollar Tree is an equal opportunity employer.

Posted 30+ days ago

Salesperson-logo
Advance Auto PartsShelby, NC
Job Description We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age national origin, religion, sexual orientation, gender identity, status as a veteran and basis of disability or any other federal, state or local protected class. What is a Salesperson? Entry level sales position capable of supporting the DIY business and achieve our sales and service objectives. The role has good knowledge of store systems, basic automotive system knowledge and basic part knowledge. The role has the basic ability to source from stores, hubs, pdq, and external suppliers. The role has in-depth knowledge of the store inventory and maintenance processes. Position can be part time or full time. Fleet safety certification preferred. Primary Responsibilities Provide excellent selling experience for DIY customer visits and phone calls Achieve personal sales goal and help store achieve its sales goals Provide DIY services including battery installation, testing, wiper installs, etc. Maintain store product and operational standards Responsible for inventory processes including truck put away, shoot outs, cycle counts, Back stock, etc. Secondary Responsibilities Store Cleanliness including floors, bathrooms, facing, dusting, parking lot General stocking including truck stocking and back stock Safely deliver parts to customers as needed Success Factors Basic driving and navigation ability Ability to use delivery board system Friendly communication Ability to locate and stock parts Safety knowledge and skills Operating inventory systems and store equipment Parts and automotive system knowledge skills Operating POS and Parts lookup systems Expert at testing and diagnostic equipment for DIY service Essential Job Skills Necessary for Success as a Salesperson Speak and write English (Spanish a plus); communicate effectively and build strong relationships with customers, peers and management Read and interpret documents such as safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals Use basic math accurately: add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals Ability to work an assortment of days, evenings, and weekends as needed Prior Experience that Sets a Salesperson up for Success 2-3 years of successful sales experience in a diverse retail environment, providing superior customer experiences Physical Demands The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job, with or without reasonable accommodation. While performing the duties of this job, the employee will predominantly be walking or standing. The employee is required to be able to talk and hear, and use hands and fingers to handle or feel; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 50 pounds and occasionally lift and/or move up to 100 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, depth perception, and ability to adjust focus. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job, with or without reasonable accommodation. While performing the duties of this job, the employee is usually working inside; however, they will occasionally be outside and exposed to various weather conditions while performing such tasks as installing batteries and wiper blades. The employee is also occasionally exposed to moving mechanical parts; high, precarious places; toxic or caustic chemicals; risk of electrical shock; explosives; and vibration. The noise level in the work environment is usually moderate. We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age national origin, religion, sexual orientation, gender identity, status as a veteran and basis of disability or any other federal, state or local protected class. California Residents click below for Privacy Notice: https://jobs.advanceautoparts.com/us/en/disclosures

Posted 2 weeks ago

K
Kemper Corp.Hickory, NC
Location(s) Hickory, North Carolina Details Kemper is one of the nation's leading specialized insurers. Our success is a direct reflection of the talented and diverse people who make a positive difference in the lives of our customers every day. We believe a high-performing culture, valuable opportunities for personal development and professional challenge, and a healthy work-life balance can be highly motivating and productive. Kemper's products and services are making a real difference to our customers, who have unique and evolving needs. By joining our team, you are helping to provide an experience to our stakeholders that delivers on our promises. Role: Life Insurance Sales Agent Employment Type:Full Time Work Arrangement: Field Role Career and Opportunity: Kemper is a diversified insurance holding company. We are firmly committed to servicing the insurance needs of modest-income families. Our strength lies within our dedication to frequent personal visits with our customers in their homes for premium collection and other service needs. You'll start with a paid license preparation/training period! As an Insurance Sales Agent, you will begin with an already existing book of business and have the exciting opportunity to grow the business through your work and dedication. Are you passionate about serving the under-served? This career could be for you! Our Agents gain personal satisfaction and prestige in the community by performing meaningful work to help our clients protect the ones they love and the things they own. With a pay for performance compensation model, Agents have a chance to write their own paycheck with increasing income opportunity as skills and knowledge grow. Superior performance is recognized through awards, prizes, and trips. Benefits: Kemper offers competitive benefits including Group Life Insurance, Major Medical & Dental, Short-term & Long-term disability, 401(k) with company match, Paid Vacation, Employee Stock Purchase Program. Responsibilities: Agents are set up for success by being assigned a territory (called an agency) with an established book of in-force business. Day to day activities: Conducting sales presentations, recommending products, closing sales, and using our Customer Care Sales Model Continuously prospecting for sales opportunities Collecting premiums from policyholders, based on a pre-arranged schedule Responding promptly to policyholder service requests such as beneficiary changes, claims, loans, etc. Appropriately keeping records, accounting for money collected, and processing paperwork Our agents are expected to: Increase the agency size Build strong working relationships with customers Devote whatever time is necessary to fulfill the responsibilities of the position Commit to ongoing development of knowledge and skills Minimum qualifications: Customer service experience The ability to visit customers and prospects door-to-door Must be at least 18 years of age Valid driver's license with 100k/300k auto insurance coverage Dependable vehicle as daily travel is required Ability to pass a background check, motor vehicle report check and drug screening Authorized to work in the United States Preparation: Licensing- We provide assistance and guidance to those who are preparing to sit for licensing exams. Basic Training- New agents complete a basic development program that includes self-study, classroom time, role-play, and extensive fieldwork. On-the-job training allows new agents to earn a paycheck while learning their profession Opportunity is knocking. Don't let it pass you by! Kemper is proud to be an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, disability status or any other status protected by the laws or regulations in the locations where we operate. We are committed to supporting diversity and equality across our organization and we work diligently to maintain a workplace free from discrimination. Kemper does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Kemper and Kemper will not be obligated to pay a placement fee. Kemper will never request personal information, such as your social security number or banking information, via text or email. Additionally, Kemper does not use external messaging applications like WireApp or Skype to communicate with candidates. If you receive such a message, delete it.

Posted 30+ days ago

MH Fulfillment Specialist-logo
Advance Auto PartsGreensboro, NC
Job Description Job Description Responsible for filling store to customer orders using a pick list and preparing orders for shipment according to company standards in a Market Hub Fulfillment Center. Obtains merchandise from bins or shelves and ensures the completeness and correctness of all orders filled. Will also be responsible for shipping and receiving inventory as well as maintaining back stock. Responsibilities Marks pallets with identifying store information Uses lift equipment as needed once training and certification are completed Pick and stage parts for store deliveries Replenish Inventory to shelves Consistent, reliable attendance Other related duties as assigned. Requirements Being at least 18 years of age High School diploma or general education degree (GED)/Home School equivalency Eligible to work in the United States Being able to work on various shifts, as well as overtime, weekends, and holidays as needed Read and interpret documents such as safety rules, instructions, and procedure manuals. Use basic math accurately: add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals Preferred Skills Having prior warehouse training or experience is preferred but not required Physical Requirements The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the team member: Is regularly required to stand, walk, use hands and fingers, reach with arms, talk and hear, Is frequently required to stop, kneel and crouch, Is occasionally required to sit, climb, or balance, and Must regularly lift and/or move up to 25 pounds, and frequently lift and/or move up to 50 pounds, and occasionally lift and/or move up to 100 pounds. Specific vision abilities required by this position include close vision, distance vision, and ability to adjust focus. California Residents click below for Privacy Notice: https://jobs.advanceautoparts.com/us/en/disclosures

Posted 5 days ago

Shift Manager-logo
Carrols Restaurant Group, Inc.Fayetteville, NC
Shift Supervisor Opportunity Awaits! Carrols owns and operates more than 800 Burger King Restaurants, and we need great leaders on our team! What Does a SHIFT SUPERVISOR do? Operates the restaurant in the absence of a Manager Inspires and guides their staff Completes daily paperwork to record Burger King's success! Manages Inventory Carrols makes sure you are an important part of customers having it their way! The ultimate responsibility for our Shift Supervisor is to ensure that the store is whipping up Whoppers and keeping our customers happy and full! The shift managers are the chiefs of their team, and both inspire their staff and resolve issues by using excellent organizational, communication and developmental skills. Having the knowledge of the team members' responsibilities and keeping inventory are crucial to success in this position. Completing paperwork, managing financials and issuing/delivering deposits also come with the job. The Shift Supervisors lead the daily shifts and wrap up the store at the end of the day. Our People are Made to Order We are looking for awesome people to be on our team! You must be at least 18 years old You must be able to work in a fast-paced environment with your team Working Hard! The Shift Supervisor position requires several physical demands including: Counting money accurately Reading and writing in English Carrying up to 40 pounds regularly Basic computer skills Remaining on your feet for several hours at a time Reach, bend, see, stoop, kneel, squeeze, and press Carrols Cares We start our Shift Supervisors with competitive pay. Have it your way and enjoy flexible scheduling and sizzling benefits! Carrols participates in the BKC student scholarship program started by the founder, Jim McLamore. Jim believed in higher education and so do we! By awarding over $7 million in scholarships to over 24,000 students each year, BKC plays a big part in making students' dreams of going to college a reality! Real Good Food Carrols is committed upholding the Burger King Brand and to serving our customers the exact sandwich they want, made to order and delivered quickly by a friendly team member! Success never tasted so good! If you want to unwrap your new career in a business that sizzles with potential, and have a great time doing it, click APPLY to submit your application today!

Posted 1 week ago

A
Autozone, Inc.Laurinburg, NC
The Commercial Sales Manager is responsible for driving the commercial sales within their AutoZone location. The CSM develops and maintains positive relationships with commercial customers by managing the acquisition and delivery of products, providing ongoing customer service, and maintaining expert knowledge on parts and inventory. The CSM exceeds customer's expectation by delivering WOW! Customer Service to all AZ Commercial accounts by Living the Pledge everyday. Responsibilities Achieve growth and hit sales targets by successfully maintaining and developing commercial sales. Develop new accounts through face to face and telephone contact with potential customers Act as the primary contact for commercial customers; Actively maintain open lines of communication between AutoZone and commercial customers Ensure efficient delivery of products by planning delivery routes and managing drivers. Ensures appropriate delivery documentation is generated for each delivery Act as a consultative partner to commercial customers by maintaining expert knowledge on automotive parts and industry; Conduct research to guarantee the customer is offered the 'right part for the right price' Maintain records and billing for commercial accounts; processes returns and reconciles accounts Visits commercial accounts and ensures accounts are serviced and deliveries are made as promised. Contribute to the AutoZone 'one-team' environment by assisting customers and AutoZoners with various aspects of the business Build and maintain strong relationship with management team. Assists with training and developing drivers, commercial specialist, and other AutoZoners as directed by the SM or DM Maintains a safe working environment while ensuring AutoZoners are implementing those practices including PPE (Personal Protective Equipment) Follows proper accident and claim procedures. Complies with safe driving rules and procedures and ensures all Commercial Zoners have approved driver status Properly maintains vehicle(s) and takes the necessary steps to report vehicle maintenance issues. Requirements High School Diploma or equivalent Basic knowledge of automotive parts is required Effective leader with excellent communication skills, strong decision making abilities, and excellent selling skills Ability to lift, load, and deliver merchandise Ability to work a flexible schedule to meet the business needs, including holidays, evenings and weekend shifts Benefits at AutoZone AutoZone cares about people. That's why AutoZone offers thoughtful benefits programs with one-on-one benefit guidance designed to improve AutoZoners' physical, mental and financial wellbeing. Some of these benefits include: Competitive pay and paid time off Unrivaled company culture Medical, dental, vision, life, and short- and long-term disability insurance options Health Savings and Flexible Spending Accounts with wellness rewards Exclusive Discounts and Perks, including AutoZone In-store discount 401(k) with Company match and Stock Purchase Plan AutoZoners Living Well Program for mental and physical health Opportunities for career growth and tuition reimbursement Eligibility and waiting period requirements may apply; benefits for Autozoners in Puerto Rico, Hawaii or the U.S. Virgin Islands may differ. Learn more about all that AutoZone has to offer at careers.autozone.com An ONLINE APPLICATION is REQUIRED. Click the Apply button to complete your application. For step-by-step instructions on how to apply visit careers.autozone.com/candidateresources Fair Chance Statement: An applicant's criminal record is not a disqualification from employment and will be considered individually based on factors such as the relationship between the position sought and the criminal offense, the nature of the offense and the time elapsed since the offense, and any other relevant information. This includes compliance with the San Francisco Fair Chance Ordinance, the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the New York City Fair Chance Act and the Philadelphia Fair Chance Hiring Act. As permitted by state or local law, AutoZone may consider certain offenses to be relevant to positions responsible for conducting or overseeing financial transactions on behalf of AutoZone, driving company vehicles and/or supervision of minors. Philadelphia Fair Chance poster: https://www.phila.gov/media/20210423160847/Fair-Chance-Hiring-law-poster.pdf Please note: We continuously accept applications for this position. Our hiring managers frequently review submissions and will contact you if we think you are a good fit for our team.

Posted 30+ days ago

Resurgent Capital Services logo
Specialist I, Digital Engagement
Resurgent Capital ServicesGreenville, NC

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Job Description

About Us

Fueled by a fundamental belief in innovation, Resurgent Capital Services is an industry-leading financial services company in our sector. It all began 25 years ago when a small group of successful entrepreneurs had a vision for a new type of asset receivables company. One with a commitment to superior service and a personal touch with every interaction. We believe that demonstrating integrity in everything we do, maintaining a strong commitment to compliance, and doing things the right way is a sustainable business model. We want you to feel like your work has an impact and makes a difference every day. Join us as we develop strategies for change and transform the trajectory of your career!

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Resurgent Capital Services is looking for a Digital Engagement Specialist to join our Digital Engagement team! The Digital Engagement Specialist will work with our customers to field, research, and answer questions and develop payment solutions for their accounts through various channels such as Email, SMS text and Chat. This new and exciting strategy at Resurgent Capital Services provides a method for Resurgent to engage with customers who are receiving marketing emails/SMS text from the E-Collect strategy as well as direct responses received from the RCS Website.

What You Bring:

  • 1-2 Years of related experience, preferably in a call center or collection environment
  • Exceptional communication and interpersonal skills
  • Demonstrated skills in problem solving, negotiations and conflict resolution
  • Ability to communicate effectively with strong writing skills, strong organization skills, time management and a high attention to detail.
  • Ability to work in a fast paced and ever-changing environment
  • Relevant experience in the credit industry desired with a clear understanding of compliance requirements related to State, Federal and FDCPA guidelines
  • Excellent work ethic and unquestionable integrity

Schedules: Must be able to work overtime on some Saturday's and Holiday's

  • Saturday Shift: 8:30AM-5PM on Saturday, 8AM-5PM Tuesday-Friday. Off Sunday & Monday

  • Sunday Shift: 8:30AM-5PM on Sunday, 8AM-5PM Monday- Thursday. Off Friday & Saturday*

  • Night Shift: 12pm-9pm Monday- Thursday, 10am-7pm on Friday's. Off Saturday* and Sunday

Training:

  • Monday-Friday: 8:30am-5:00pm- Up to 90 days

What We Offer:

  • Competitive salary & the ability to make a merit based annual bonus.
  • Comprehensive medical, dental and vision insurance
  • Supplemental benefits including (but not limited to): parental leave, infertility & adoption assistance, mental health support, free physical therapy resources, etc.
  • Up to a 4.5% match on 401k
  • A career path to grow.
  • A casual work environment
  • Opportunities to give back to the community by participating in civic and charity events with colleagues.
  • Ability to work with phenomenal talent and friendly team of professionals.

Resurgent is an Equal Opportunity employer that is fueled by our diverse and inclusive work environment. Are you excited about this opportunity, but your skills and experience aren't an exact match? We encourage you to apply anyway! You may be just the person we are searching for to fill this or another position. We would love to consider you for the Resurgent team!

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state, or local laws.

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