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Hospitality Service Support - Raleigh Airport-logo
Hooters Of America, LLCMorrisville, NC
Overview: The mission of Hooters is to "Make People Happy" and the Hospitality Service Support position strives to provide an exceptional experience for our guests including a sincere positive greeting, quick and efficient service and a clean and friendly atmosphere. You will have the opportunity to be cross trained in three areas of responsibility. Performing the Host role; ultimately responsible for greeting the customer immediately when they enter Hooters. This position must possess a personal and energetic personality to welcome and seat guests ensuring their needs are accommodated. The Host recognizes and knows how to assist parties with children, large parties, businessmen/women and all other types of people that enter Hooters doors. The Host controls the flow of the restaurant through seating and to alleviate Hooters Girls from getting multiple tables at one time to ensure each guest gets an excellent service experience. The Host must be aware of new menu items and specials and be able to answer all questions about the menu. The Host may also act as the person responsible for selling Merchandise. Preforming the To-Go role; taking orders via phone, delivery service apps/tablets, online orders, and walk-in guests. This role time, and order accuracy. Additional duties of this position will include suggestive selling, ensuring order accuracy, orders packaged accurately, and receiving payment. The To-Go position must be aware of new menu items and specials and be able to answer all questions about the menu. Performing the Staff role; maintaining cleanliness and sanitation of various areas of the restaurant to include the parking lot, Front of House, and restrooms. This role plays a significant part of the guests' perception of the atmosphere. Attention to detail of restaurant needs in all aspects of staff support responsibilities. Keeps all wait stations full stocked and maintained. If applicable, Staff may assist in stocking and cleanliness of the Hooters bar area and performing Food Runner task. The ability to prioritize multiple tasks to ensure operations run efficiently is important. All employees will be required to embrace the Company's core values: Show You Care, Elevate the Spirit, Respect Everyone, Values Feedback, and Exceeds Expectations. Responsibilities: a. Guest Happiness Food & Beverage Quality Assurance Order Accuracy Speed of Service Accurate Food Presentation Friendly & Attentive Customer Service b. Financial Management Responsible Cash Handling c. Brand Operating Standards Welcoming, Personal, & Courteous Ensures Proper Sanitation and Food Handling Prepared, in Uniform & Punctual for Shift Cleanliness d. Other Menu Knowledge Rotation Seating Aware of Events & Specials Sense of Urgency Store Events Spokesperson Ensures Proper Sanitation and Cleanliness of Sell Windows and Wait Stations Facility Maintenance and Cleanliness Ensures Products are Available for FOH Employees Qualifications: Must be 17/18 years of age or older Customer Service Skills Basic Mathematical Computations Skills Ability to Promote Brand Integrity Ability to Maintain Professionalism at All Times Ability to Communicate Clearly Ability to Work Well with Others Ability to Multi-Task within a Fast-Paced Environment Ability to Adapt to Change Menu Knowledge Knowledge of Sanitation and Use of MSDS All applicants applying for a position involved in the service of alcoholic beverages must have a valid ServSafe alcohol certification, and all applicants must have any other legally required certification prior to beginning work and in order to be eligible to work for Hooters. The applicant will not be compensated for the completion of any training required to get the required certification, and gaining such certification does not guarantee the applicant continued employment. Hooters of America LLC. is an equal opportunity employer and committed to workplace diversity. M/F/D/V are encouraged to apply

Posted 4 weeks ago

Application Specialist-logo
Clark InsuranceRaleigh, NC
Company: Marsh McLennan Agency Description: Our not-so-secret sauce. Award-winning, inclusive, Top Workplace culture doesn't happen overnight. It's a result of hard work by extraordinary people. The industry's brightest talent drive our efforts to deliver purposeful work and meaningful impact every day. Learn more about what makes us different and how you can make your mark as an Application Specialist at MMA. Marsh McLennan Agency (MMA) provides business insurance, employee health & benefits, retirement, and private client insurance solutions to organizations and individuals seeking limitless possibilities. With offices across North America, we combine the personalized service model of a local consultant with the global resources of the world's leading professional services firm, Marsh McLennan (NYSE: MMC). A day in the life. As our Application Specialist on the Platform Services team, you'll work closely with corporate Agency Management Program leads as well as IT and operational leads across MMA. You will be responsible for all aspects of Applied Systems Agency Management components. Overseeing and providing a hands-on approach to supporting the national instance EPIC as well as all points of system integration. This position will work EST hours. Our future colleague. We'd love to meet you if your professional track record includes these skills: 3+ years of in-depth technical knowledge of the Applied Systems Epic Agency Management System (Browser version) Technical Skills: In-depth knowledge of the Applied system(s) being used, such as Applied Epic, Indio, CSR24, and other Applied solutions. Proficiency in system installation, configuration, and administration. Understanding of system integration and API management with Third-party applications that interface with Epic Knowledge of system security best practices and data privacy regulations. Ability to troubleshoot and resolve technical issues related to the Applied system(s). Familiarity with system upgrades, patch management, and performance optimization. Communication Skills: Strong verbal and written communication skills to effectively communicate with users, stakeholders, and technical teams. Ability to explain complex technical concepts to non-technical users. Active listening skills to understand user requirements and address their concerns. Collaboration skills to work effectively with cross-functional teams and vendors. Organizational Skills: Strong problem-solving and analytical skills to identify and resolve system issues. Attention to detail to ensure accuracy and data integrity within the Applied system(s). Ability to prioritize tasks and manage multiple projects simultaneously. Time management skills to meet deadlines and handle system maintenance and upgrades. Documentation skills to maintain system configurations, procedures, and user guides. User Support and Training: Ability to provide technical support to users, troubleshoot issues, and provide guidance on system usage. Ability to monitor and react to system events. Escalation with internal and external resources as appropriate Continuous Learning: Willingness to stay updated with the latest advancements and updates in the Applied system(s). Proactive approach to learning new features and functionalities of the Applied system(s). Ability to adapt to changes and implement system enhancements as required. Windows Server: Knowledge of Windows Server operating systems is crucial for managing and maintaining server infrastructure. This includes understanding server roles, Active Directory, Group Policy, and server virtualization. These additional qualifications are a plus, but not required to apply: Data Migration: Experience in migrating data from legacy systems or other sources into Applied Epic. This includes data mapping, data cleansing, and ensuring data integrity during the migration process. Integration and API Management: Experience in integrating the Applied Epic system with other third-party systems and managing APIs. This includes configuring data exchange between systems, troubleshooting integration issues, and ensuring data consistency across systems. Applied Data Lake Exposure to accessing Epic data via their Data lake and new advanced analytics roadmap. We know there are excellent candidates who might not check all of these boxes. Don't be shy. If you're close, we'd be very interested in meeting you. Valuable benefits. We value and respect the impact our colleagues make every day both inside and outside our organization. We've built a culture that promotes colleague well-being through robust benefit programs and resources, encourages professional and personal development, and celebrates opportunities to pursue the projects and causes that give colleagues fulfilment outside of work. Some benefits included in this role are: Generous time off, including personal and volunteering Tuition reimbursement and professional development opportunities Remote work - EST Hours Charitable contribution match programs Stock purchase opportunities To learn more about a career at MMA, check us out online: http://marshmma.com/careers or flip through our recruiting brochure: https://bit.ly/3Qpcjmw Follow us on social media to meet our colleagues and see what makes us tick: https://www.instagram.com/lifeatmma/ https://www.facebook.com/LifeatMMA https://www.linkedin.com/company/marsh-mclennan-agency/ Who you are is who we are. We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients. We are always seeking those with ethics, talent, and ambition who are interested in joining our client-focused teams. Marsh McLennan and its affiliates are EOE Minority/Female/Disability/Vet/Sexual Orientation/Gender Identity employers. #LI-Remote The applicable base salary range for this role is $74,900 to $131,000. The base pay offered will be determined on factors such as experience, skills, training, location, certifications, education, and any applicable minimum wage requirements. Decisions will be determined on a case-by-case basis. In addition to the base salary, this position may be eligible for performance-based incentives. We are excited to offer a competitive total rewards package which includes health and welfare benefits, tuition assistance, 401K savings and other retirement programs as well as employee assistance programs. Applications will be accepted until: August 8, 2025

Posted 3 weeks ago

A
Autozone, Inc.Siler City, NC
AutoZone's Part-Time Retail Sales Associates drive sales through superior customer service by exceeding customer expectations and providing a WOW! Customer Service experience. While assisting customers, the Retail Sales Associate will perform daily assigned duties and remain compliant with company procedures in accordance to AutoZone expectations by Living the Pledge every day. Position Responsibilities Provides WOW! Customer Service Ensures assigned store tasks are completed in a timely manner on assigned shift Operates cash registers and follows established cash handling procedures Follows company policies and loss prevention procedures Maintains a safe working environment including PPE (Personal Protective Equipment) Maintains store appearance and merchandising standards as directed Ensures that merchandise is restocked and placed in their respective areas Utilizes ZNET to help customers locate merchandise or find suitable alternatives Maintains product knowledge and current promotions through AutoZone systems and information sources Practices GOTTChA and assists with the installation of wipers blades, batteries and light bulbs Utilizes OBDII to read codes from customer's automobiles Ability to diagnose automobile problems and recommend solutions Communicates with managers regarding customer concerns and employee matters Actively engaged in developing more effective customer service skills Provides honest and trustworthy advice to customers regarding the best products that fit the customers' expectations Position Requirements Applicants 18 years or older High School diploma or equivalent Basic knowledge of automotive parts is required Excellent communication and decision making skills Ability to lift, load, and deliver merchandise Ability to work a flexible schedule to meet the business needs, including holidays, evenings and weekend shifts Benefits at AutoZone AutoZone cares about people. That's why AutoZone offers thoughtful benefits programs with one-on-one benefit guidance designed to improve AutoZoners' physical, mental and financial wellbeing. Some of these benefits for part-time roles include: Competitive pay Unrivaled company culture Medical, dental & vision plans Exclusive Discounts and Perks, including AutoZone In-store discount 401(k) with Company match and Stock Purchase Plan AutoZoners Living Well Programs for mental and physical health Opportunities for career growth Eligibility and waiting period requirements may apply; benefits for Autozoners in Puerto Rico, Hawaii or the U.S. Virgin Islands may differ. Learn more about all that AutoZone has to offer at careers.autozone.com An ONLINE APPLICATION is REQUIRED. Click the Apply button to complete your application. For step-by-step instructions on how to apply visit careers.autozone.com/candidateresources Please note: We continuously accept applications for this position. Our hiring managers frequently review submissions and will contact you if we think you are a good fit for our team.

Posted 4 weeks ago

Field Service Representative-logo
Artisan Design GroupWilmington, NC
Apply Job Type Full-time Description JOB SUMMARY Primary function of FSR is to inspect installed product, complete punch work as needed, and handle warranty needs. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. Punching and repairing work on previous installations Walking jobs upon completion and document any issues via photos and notes Measuring jobs for cabinet installation Complete touch ups on cabinet doors, drawers, and panels SUPERVISORY RESPONSIBILITIES This position carries out supervisory responsibilities in accordance with company guidelines, policies and procedures, and applicable laws. Supervisory responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. None Requirements EDUCATION, EXPERIENCE & QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Valid driver's license Knowledge of basic hand tools Ability to frequently lift up to 50 pounds PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must possess the ability to stand for long periods of time; to reach with hands and arms; to move among and between offices; to handle mail and documents; to sit, stoop, kneel and crouch; to lift and move up to 50 pounds; to see well enough to discern differences in quality of documents and files. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. General working conditions Jobsite and Warehouse environments May be hot or cold depending on weather conditions May have to meet tight deadlines OUR BENEFITS Health Insurance (Medical, Prescription, Dental, and Vision) Life Insurance Disability Insurance Paid Holidays and Time Off 401(k) Plan with company matching Artisan Design Group is committed to a policy of equal employment opportunity for applicants and employees. It is the policy of Artisan Design Group to apply recruiting, hiring, training, promotion, compensation, and professional development practices without regard to actual or perceived race, color, religion, sex (including pregnancy, sexual orientation and gender identity), national origin, age (40 or older), disability or certain classifications based on genetic information, or any other characteristic protected by federal, state or local laws, regulations or ordinances. We are committed to helping individuals with disabilities participate in the workforce and ensuring equal opportunity to apply and compete for jobs. If you need any assistance at any point in the application or hiring process due to a disability and you need accommodation, please email Accommodations@adgus.net. Please do not use this email address for any other questions. Only inquiries regarding accommodations will be addressed.

Posted 5 days ago

Team Leader-logo
Carrols Restaurant Group, Inc.Hickory, NC
Team Member Opportunity Awaits! Carrols owns and operates more than 800 Burger King Restaurants, and we need great people on our team! As a Team Member, you will become an important member of a fast-paced team that serves up the best burgers around and has a great time doing it! At Burger King you are not only making food, but also making friends that work together to help customers have it their way. What Does a TEAM MEMBER do? Serves our sizzling burgers to hungry customers Welcomes the customer, takes accurate orders and manages their payments operating a cash register Restrooms, dining area and kitchen all need to be kept clean and meet safety and health standards Our stores get flaming busy! Our Team Members need be able to work as a team in a fast paced environment to keep our guests happy and full. Your part of the team effort includes packaging food and drinks, and making sure the restaurant is clean and maintains health and safety standards. We always want our customers to be happy, so you may have to answer a question or two, or resolve issues every once in a while. Our People are Made To Order We are looking for awesome people to be on our team! You must be at least 16 years old You must be able to work in a fast-paced environment with your team Working Hard! The Team Member Position requires several physical demands including: Remaining on your feet for several hours at a time Lifting and carrying up to 25 pounds Manual dexterity as it pertains to pressing and grabbing Ability to communicate and read Frequent bending, kneeling, stooping and reaching Carrols Cares We start our Team Members with competitive pay. Have it your way and enjoy flexible scheduling and sizzling benefits! Carrols participates in the BKC student scholarship program started by the founder, Jim McLamore. Jim believed in higher education and so do we! By awarding over $7 million in scholarships to over 24,000 students each year, BKC plays a big part in making students' dreams of going to college a reality! Real Good Food Carrols is committed upholding the Burger King Brand and to serving our customers the exact sandwich they want, made to order and delivered quickly by a friendly team member! Success never tasted so good! If you want to unwrap your new career in a business that sizzles with potential, and have a great time doing it, click APPLY to submit your application today!

Posted 30+ days ago

Salesperson/Store Driver Store 2013-logo
Advance Auto PartsStatesville, NC
Job Description We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age national origin, religion, sexual orientation, gender identity, status as a veteran and basis of disability or any other federal, state or local protected class. What is a Salesperson? Entry level sales position capable of supporting the DIY business and achieve our sales and service objectives. The role has good knowledge of store systems, basic automotive system knowledge and basic part knowledge. The role has the basic ability to source from stores, hubs, pdq, and external suppliers. The role has in-depth knowledge of the store inventory and maintenance processes. Position can be part time or full time. Fleet safety certification preferred. Primary Responsibilities Provide excellent selling experience for DIY customer visits and phone calls Achieve personal sales goal and help store achieve its sales goals Provide DIY services including battery installation, testing, wiper installs, etc. Maintain store product and operational standards Responsible for inventory processes including truck put away, shoot outs, cycle counts, Back stock, etc. Secondary Responsibilities Store Cleanliness including floors, bathrooms, facing, dusting, parking lot General stocking including truck stocking and back stock Safely deliver parts to customers as needed Success Factors Basic driving and navigation ability Ability to use delivery board system Friendly communication Ability to locate and stock parts Safety knowledge and skills Operating inventory systems and store equipment Parts and automotive system knowledge skills Operating POS and Parts lookup systems Expert at testing and diagnostic equipment for DIY service Essential Job Skills Necessary for Success as a Salesperson: Speak and write English (Spanish a plus); communicate effectively and build strong relationships with customers, peers and management Read and interpret documents such as safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals Use basic math accurately: add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals Ability to work an assortment of days, evenings, and weekends as needed Prior Experience that Sets a Salesperson up for Success 2-3 years of successful sales experience in a diverse retail environment, providing superior customer experiences What is a Store Driver? Entry level store position capable of supporting delivery of parts to commercial customers. The role has the responsibility to deliver parts to our commercial customers and assist with task and inventory processes in the store. This position can be part time or full time and must be fleet safety certified. Primary Responsibilities Safely deliver parts to customers as needed Pick and stage parts for customer orders Pick up returns and cores Drop off weekly / monthly sales flyer Daily collection of credit accounts Secondary Responsibilities Store Cleanliness including floors, bathrooms, facing, dusting, parking lot General stocking including truck stocking and back stock Success Factors Basic driving and navigation ability Ability to use delivery board system Friendly communication Ability to locate and stock parts Safety knowledge and skills Operating inventory systems (Back stock) and store equipment Essential Job Skills Necessary for Success as a Driver: Communicate effectively and build strong relationships with customers, peers and management Read and interpret documents such as safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals Use basic math accurately: add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals Ability to work an assortment of days, evenings, and weekends as needed Prior Experience that Sets a Driver up for Success: Automotive parts experience is preferred Certificates, Licenses, Registrations Must have a valid driver's license and be fleet safety certified Physical Demands The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job, with or without reasonable accommodation. While performing the duties of this job, the employee will predominantly be walking or standing. The employee is required to be able to talk and hear, and use hands and fingers to handle or feel; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 50 pounds and occasionally lift and/or move up to 100 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, depth perception, and ability to adjust focus. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job, with or without reasonable accommodation. While performing the duties of this job, the employee is usually working inside; however, they will occasionally be outside and exposed to various weather conditions while performing such tasks as installing batteries and wiper blades. The employee is also occasionally exposed to moving mechanical parts; high, precarious places; toxic or caustic chemicals; risk of electrical shock; explosives; and vibration. The noise level in the work environment is usually moderate. We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age national origin, religion, sexual orientation, gender identity, status as a veteran and basis of disability or any other federal, state or local protected class. California Residents click below for Privacy Notice: https://jobs.advanceautoparts.com/us/en/disclosures

Posted 30+ days ago

U
US Foods Holding Corp.Burlington, NC
ARE YOU A CURRENT US FOODS EMPLOYEE? PLEASE APPLY DIRECTLY THROUGH OUR INTERNAL WORKDAY CAREER SITE Join Our Community of Food People! Join Our Team as a Territory Manager - Where Passion Meets Opportunity! Are you ready to build relationships, drive sales, and make a meaningful impact in the foodservice industry? At US Foods, we're not just delivering food - we're delivering success. Join a dynamic team where your expertise, energy, and ideas are valued. Take your career to the next level as a Territory Manager and be part of something bigger! US Foods ranks among the largest food distributors in the U.S. where we offer a variety of products, including exclusive and national brands. Beyond food distribution, we offer services designed to enhance our clients' profitability. Our commitment to exceptional customer service distinguishes us from our competitors. We win together! As a Territory Manager, you'll play a pivotal role in shaping customer relationships and driving business growth. From nurturing existing accounts to hunting for new business, this role is all about passion, performance, and partnerships with the ability to drive earnings and incentives! US Foods has a comprehensive training program for the Territory Manager position. Our leaders provide extensive coaching, sales tools and mentoring to ensure your long-term success. What You'll Do as a Territory Manager: Be the Customer Champion: Own and nurture the customer relationship in a team based selling model. Educate customers on ordering platforms and provide menu consultations, product recommendations and pricing strategies to help customers succeed. Drive Sales Success: Your success will be measured by selling to customers, increasing case growth, and acquiring new business. You will do this through delivering impactful sales presentations and tailoring your sales approach to individual customers. Effective time and territory management is critical. Team Based Selling: Work collaboratively with our Specialists to assist with top penetration opportunities and new accounts opening. You'll also work closely with marketing, supply chain and customer service to ensure seamless product delivery. Lead with Insight: Develop new business by identifying prospective customers by utilizing market intelligence databases, as well as business directories, following leads from existing clients, participating in organizations and clubs, and attending trade shows and conferences. Delivery Resolution: Manage deliveries to the routing schedule published by the transportation department; troubleshoot any problems that occur during the order process (e.g., delivery mis picks, short on loads, stock-outs). Competitive Advantage: Know the market conditions, product innovations, and competitors' products, prices, and sales; share information with customers as part of value-added services provided. Stay on the Move: Drive your personal motor vehicle to conduct regular check ins, site visits and follow ups to ensure customer satisfaction. SUPERVISION No direct reports. WORK ENVIRONMENT Daily outside the office environment working in your assigned territory, visiting customers in variable weather and temperature conditions. MINIMUM QUALIFICATIONS 1+ year of sales experience preferred. HS Diploma or equivalent. A valid driver's license is required, and motor vehicle record must be in good standing. Foodservice industry/culinary/restaurant management/hospitality experience preferred. Excellent oral and written communication skills and presentation abilities. Ability to build internal and external relationships and cold call to develop new business. Exceptional customer service and interpersonal skills. A competitive spirit with a drive to exceed goals. Problem solving ability / organization and negotiation skills. Team up mentality to collaborate with internal and external stakeholders. Tech-savviness - proficiency in Microsoft Office and CRM tools like Salesforce is a plus. Have the ability to occasionally lift or carry up to 75 lbs. Why join US Foods? Competitive salary. Market leading performance-based incentive program. Supportive and dynamic team-based selling environment. Comprehensive benefits, including health, dental and vision insurance on day one of employment, 401K plan options, and paid time off. Employee stock purchase plan and life insurance options. Mileage reimbursement. Opportunity for career growth in a thriving industry! To review available benefits, please click here: https://www.usfoods.com/careers/benefits.html . Compensation depends on relevant experience and/or education, specific skills, function, geographic location, and other factors as applicable by law (for example: state minimum wage thresholds). The expected base rate for this role is between $50,000 - $90,000 EOE - Race/Color/Religion/Sex/Sexual Orientation/Gender Identity/National Origin/Age/Genetic Information/Protected Veteran/Disability Status*

Posted 6 days ago

Slicer-logo
Firehouse SubsGreenville, NC
REPORTS TO: General Manager/Assistant Manager/Shift Leader Position Summary Statement: Slice meat, tomatoes, onions for daily processing to store levels per managers direction. Job Requirements: You must be 18+ Able to work in a fast-paced environment. Excellent menu and product knowledge. Accountable for the preparation of the guest's order. Able to communicate effectively with guests and handle questions and concerns in a professional manner. Team player. Thanks the guest sincerely for their business. Participates in all Firehouse Subs Public Safety Foundation fundraising initiatives. Maintains an organized, stocked, and sanitary work space. Able and willing to complete other restaurant functions such as cashier or cleaning, per management direction, or any other duties assigned by the general manager, assistant manager, or shift leader. Maintains a safe work environment, adhering to all established food and safety guidelines. Able to lift up to 50 lbs. Benefits: Paid training Tips Food incentives Compensation: $9.00 - $11.50 per hour Firehouse Subs is a restaurant chain with a passion for hearty and flavorful food, heartfelt service and public safety. Founded in Jacksonville, Florida in 1994 by brothers and former firefighters Chris Sorensen and Robin Sorensen, Firehouse Subs is a brand built on decades of fire and police service, hot and hearty subs piled high with the highest quality meats and cheeses, and its commitment to saving lives through the establishment of the non-profit Firehouse Subs Public Safety Foundation. The founders are the real deal, the food is their creation and the brand is a family of franchise operators who share their same passion for generously serving food and community. For the third consecutive year, based on recent Technomic Insight consumer data, Firehouse Subs was named the No.1 brand in the restaurant industry that "Supports Local Community Activities." This year, Firehouse of America and Firehouse Subs suppliers will together donate a portion of purchases at Firehouse Subs locations to the Firehouse Subs Public Safety Foundation for the purchase of lifesaving equipment, with a minimum donation of $1 million. Our mission is to carry on our commitment to and passion for: Hearty and Flavorful Food Heartfelt Service, and Public Safety This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchise restaurant, and all hiring decisions will be made by the management of this franchise restaurant. All inquiries about employment at this franchise restaurant should be made directly to the restaurant, and not to Firehouse Subs Corporate.

Posted 30+ days ago

Holiday Local Manager- Crabtree-logo
Cherry Hill ProgramsRaleigh, NC
About Us Cherry Hill Programs brings the magic to every experience by capturing moments that last a lifetime. In partnership with retail locations, tourist attractions, and destinations across North America, Cherry Hill Programs contributes millions of holiday and souvenir experiences for children and families, year after year. As Local Manager, you will create the magic by overseeing daily operations for our photo operations and implement strategies to drive profitability and efficiency at your venue. The ideal candidate will also lead, develop, and motivate the local team to achieve personal, professional, and company goals. Our Local Manager Will Also Promote a positive, collaborative environment and maintain our core values and policies Manage schedules, assign duties, and optimize labor to ensure all locations are staffed for success Determine staffing requirements and oversee hiring, onboarding, and training of all team members Ensure daily operations are maintained as scheduled Respond to all business calls or emails within a timely manner Create and reinforce a sales culture within the location to ensure team is knowledgeable, following proper cash handling procedures, and is maximizing sales potential to reach daily and monthly targets Verify DAILY bank deposits to DM, confirming bank deposit/credit card slips are w/financial paperwork Coach and develop team members to drive revenue, reduce cost and provide world class guest service Establish and maintain positive and successful vendor relations with staff at all locations Partner with host venue to support a seamless, efficient operation with a focus on guest service and profitability Address and resolve customer concerns or service failures appropriately to ensure optimal guest experiences and recovery Ensure accurate/timely preseason setup, breakdown and securing of all equipment at your location Other duties required/assigned as detailed in Employment Agreement What We're Looking For Positive attitude and strong work ethic Team player who can work independently and understands the importance of leadership Excellent time management and problem-solving skills as well as the ability to use good judgment and make strong, independent decisions Ability to process sales transactions and comfortable with cash handling Professional attire and good hygiene are a must Available to attend mandatory pre-season training Flexibility and willingness to work during "peak" retail hours, such as evenings, weekends, and holidays Available to work a minimum of 40 hours a week or as needed Knowledge, Experience & Skill At least 18 years of age High School Diploma Required Previous retail/assistant manager and photography experience preferred Ability to lift and carry equipment up to 10-25 pounds and stand for prolonged periods of time What Else Can You Expect A fun, fast paced, and passionate environment Career advancement opportunities Flexible schedule Referral program One free photo package for friends and family per staff member Must be used 2 weeks before the close of each season We Work Together to Win Together Our mission is simple: to bring magic to every experience by capturing moments that last a lifetime. We believe that building a diverse team, with a variety of backgrounds and experiences, is the best way to bring our mission to life. Cherry Hill Programs strives to provide a positive work environment that values excellence in safety and quality, free from discrimination and harassment. Every employee plays a part in our Company's success and makes this a great place to work. Our people are the heart of our organization and the foundation of our success. Driven by our core values of safety, diversity, integrity, and collaboration, we strive to promote a culture that supports and encourages creativity, fairness, and inclusion.

Posted 5 days ago

F
First Horizon Corp.Charlotte, NC
Location: On site in Charlotte, NC, Miami Lakes, FL, Plano, TX, Houston, TX or Baton Rouge, LA. Summary: Underwrites residential mortgage loan applications according to agency, investor, regulatory and internal First Horizon guidelines. Analyzes all aspects of the loan application and supporting documentation to make prudent credit decisions which maximize organizational profit and minimize risk or loss. Provide quality and timely customer service to internal and external customers. Essential Duties and Responsibilities: Independently evaluate a variety of complex residential mortgage credit applications, credit bureau information, collateral valuation, complicated tax returns, financial statements, sales contracts, title, insurance and/or other supporting documentation to decision loans within designated authority levels by way of automated underwriting tools. Review and evaluate loan viability and identify risk issues and potential fraud. Comply with bank policies and procedures, regulatory requirements, and investor/internal guidelines. Effectively communicate with sales and operations partners regarding loan approvals, condition clarifications, deficiencies, and denials. Respond to audits and post-closing issues in a timely manner. Proactively manage an individual loan pipeline daily, prioritizing files and ensuring loan closing dates are met as well as company turn-time standards. Collaborate with team members using underwriting guideline knowledge to identify potential solutions for denied loan files and issue counteroffers when applicable. Mentor less experienced underwriters and provide second level reviews for training files. Perform other duties as assigned. Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Additionally, the qualifications listed below are representative of the knowledge, skills, and/or abilities required in this position: Thorough understanding of mortgage lending regulations, underwriting guidelines, unique product types (bond, jumbo, portfolio) and the residential mortgage loan process. Excellent verbal and written communication skills, including ability to concisely articulate the borrower's financial profile and associated risks. Ability to prioritize work and meet tight timelines Ability to partner and collaborate with a team of peers and management Government lending credentials, including FHA Direct Endorsement and VA SAR or equivalent non-QM, manual underwriting experience About Us First Horizon Corporation is a leading regional financial services company, dedicated to helping our clients, communities and associates unlock their full potential with capital and counsel. Headquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. The Company and its subsidiaries offer commercial, private banking, consumer, small business, wealth and trust management, retail brokerage, capital markets, fixed income, and mortgage banking services. First Horizon has been recognized as one of the nation's best employers by Fortune and Forbes magazines and a Top 10 Most Reputable U.S. Bank. More information is available at www.FirstHorizon.com. Benefit Highlights Medical with wellness incentives, dental, and vision HSA with company match Maternity and parental leave Tuition reimbursement Mentor program 401(k) with 6% match More -- FirstHorizon.com/First-Horizon-National-Corporation/Careers/Our-Benefits Follow Us Facebook X formerly Twitter LinkedIn Instagram YouTube

Posted 3 weeks ago

P
Planet Fitness Inc.New Bern, NC
Benefits: Bonus based on performance Employee discounts Paid time off Wellness resources Grow with us! We're Excel Fitness, a Planet Fitness franchise group based out of Austin, TX with 90+ clubs and growing! Since 2016, we have grown from 16 locations in TX to over 90 locations in 6 states in great markets like Austin, Dallas, Raleigh, Tulsa, and NW Arkansas. We are opening new clubs each year and with that kind of growth, you can build a great career here! In fact most of our senior managers started at the front desk and worked their way up to now earning base salaries that begin at $42k as a GM, $60k as a Regional manager(responsible for 5-10 locations), and all the way up to over a $100k as a Regional Director overseeing 10+ locations! But it all starts at the front desk - where all of our Team Players (what we call our employees) are responsible for creating a positive member experience through superior level of customer service and cleanliness. Essential Duties and Responsibilities Provide an exceptional customer service experience. Responsibilities include: Check members into the system. Take prospective members on tours then assist them with the new account sign-up process Facilitate needed updates to member's accounts. Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed. Detailed cleaning in all areas of the facility. Qualifications/Requirements Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member's expectations. People with positive mental attitudes excel here! Customer service background preferred. Punctuality and reliability is a must. Demonstrate diplomacy in all interactions while using appropriate behavior and language. High School diploma/GED equivalent required. Must be 18 years of age or older. Physical Demands Continual standing and walking during shift. Continual talking in person or on the phone during shift. Must be able to occasionally lift up to 50 lbs. Will occasionally encounter commercial cleaning products during shift. Our team players and members are our top priority! That's why we are following super-strict safety and cleaning protocols. Mask up! All of our team players are required to wear masks at all times while in-club and members are required to follow all state & local mask mandates. Squeaky Clean! We've always been known for our clean clubs, but we have kicked that up to ensure our equipment and facilities are effectively sanitized against COVID-19. Social Fitnessing! We offer a touch-less check in for our members and promote keeping a safe distance between all. Need a day off? Full time employees have paid leave to take a break! Benefits & Perks Make payday any day by taking advantage of our financial wellness benefit, MyFlexPay Every Team Player receives a FREE Planet Fitness Black Card Membership Our Employee Assistance Program (EAP) gives you free and confidential access to counseling resources PLUS - Paid Time Off (PTO), Paid Parental Leave, and Health Insurance Benefits are offered to all eligible Team Players What are you waiting for? APPLY TODAY! Compensación: $11.00 per hour Somos un empleador con igualdad de oportunidades y todos los candidatos calificados recibirán consideración por el empleo sin distinción de raza, color, religión, sexo, origen nacional, estado de discapacidad, estado de veterano protegido o cualquier otra característica protegida por la ley. JOIN THE CLUB. Enhancing people's lives with an affordable, high-quality fitness experience requires a team of inspiring, motivated and fun-loving go-getters. As one of the largest and fastest-growing franchisors and operators of fitness centers in the United States, Planet Fitness is just getting warmed up. We're continuously seeking top talent to join us in cultivating the Judgement Free Zone and shaping the future of our brand. With more than 2,000 locations in all 50 states, the District of Columbia, Puerto Rico, Canada, the Dominican Republic, Panama, Mexico and Australia, there's plenty of opportunity on our Planet and we are always looking for talented individuals to join our team! Our member mission says it best: our product is a tool, a means to an end; not a brand name or a mold maker, but a tool that can be used by anyone. To use our product, members need to feel inspired and motivated. That's where you come in. If you're looking for a place where you can make a difference in a customer's life, you've found it. Come to add your mojo to the Judgement Free Zone, but stay for the feeling that you're making a difference on our Planet. TO FIND YOUR PERFECT FIT, SEARCH FOR A CLUB OPPORTUNITY NEAR YOU. Employees at a franchise location are employed by the Franchisee and are not employees of PFHQ (the Franchisor). PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. Each franchisee is responsible for ensuring compliance with local, state and federal law.

Posted 30+ days ago

Senior Enterprise Applications And Data Architect-logo
Fox RothschildGreensboro, NC
As a member of the Information Systems Department, the Senior Enterprise Applications and Data Architect is responsible for assessing, developing, and maintaining architecture components within the application portfolio while monitoring and governing its associated data within the environment. ESSENTIAL FUNCTIONS: Assist in the road mapping of the application and data portfolio and develop transition plans for moving from the current to future solutions within the environment. Plans, directs, and coordinates the standardization of data between various on premise and cloud platforms. Identify workflow process inefficiencies and implement changes to improve the productivity, efficiency, and/or cost-effectiveness of products or services. Review application architecture and data integration options and make recommendations to IS management for possible implementation with on premise or cloud hosted solutions. Serve as the Project Manager on new enterprise-wide applications or updates to existing applications, as assigned. Create project plans, track budgets, monitor deadlines, and project team performance. May serve as a project member on projects run by other team members or manager. Lead the testing of new software or new versions of software. Create and maintain test environments for each of the enterprise-wide applications, including server specifications and software installations, integrations, and customizations. Create and maintain testing scripts for all enterprise-wide applications; manage testing teams and procedures and analyze test results. Create and maintain production environments for enterprise-wide applications, including server and desktop specifications, client software packaging, server software installations, integrations, and customizations; submit Change Management forms for approval per IS procedure; schedule work with vendors; perform installations or upgrades, final testing and close monitoring after installation or upgrade. Resolve and respond to Help Desk tickets related to enterprise-wide applications, plus all other applications as needed; note trends; perform troubleshooting; perform problem management, including escalating to other teams and to vendors as needed. Keep current on patches and releases related to enterprise-wide applications; review release notes; track resolutions to existing software problems; recommend updates to install. Interface with vendors, industry peers, and professional associations to keep informed of existing and evolving industry standards and technologies. ADDITIONAL FUNCTIONS: Maintain a high level of knowledge in all enterprise-wide applications via release notes, documentation, vendor dialogue and training classes. Assist, teach and mentor Applications Analysts, Administrators, and Engineers on the team. Other related job duties, as assigned. QUALIFICATIONS (EXPERIENCE, KNOWLEDGE, SKILLS AND ABILITIES): Education: Bachelor's degree in computer science preferred. Experience: Minimum of ten years of extensive experience managing enterprise-wide applications and, preferably in a law firm. At least five years of related work experience with cloud data analytics platforms technologies. (Azure, AWS, Snowflake, etc.) Knowledge, Skills, & Abilities: Solid project management skills, operating as part of a team organizing, planning, and executing small to large-scale projects from the envisioning stage through implementation. Demonstrate a knowledge and understanding of enterprise system integrations, such as: Multi-cloud integrations Data movement (ETL/ELT) Data architecture (Snowflake, MS Fabric) Data Preparation (Azure Data Factory) Data Consumption and Visualization (PowerBI) Infrastructure, server, operating systems, and network communications knowledge. Process-minded with a strict regard to details. Strong ability to install and maintain any enterprise-wide application, including servers, customizations and integrations, load balancing, disaster recover procedures. Knowledge of SQL server and SQL scripting. Extensive Knowledge of various Microsoft technologies including Azure AD, Azure AD Application Proxy, Power Bi, OneDrive, and Azure Virtual Desktop remote app streaming. Certification in Microsoft 365 Enterprise preferred. WORK ENVIRONMENT & PHYSICAL DEMANDS: This job operates in a clerical, office setting. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. PHYSICAL REQUIREMENTS Sedentary work: Exertion of physical strength to lift, carry, push, pull, or otherwise move objects up to 10 pounds. Work involves sitting most of the time. Walking and standing is often necessary in carrying out job duties. VISUAL ACUITY Worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading. COMPENSATION & BENEFITS The salary range for this position applies to Atlantic City, Chicago, Denver, Las Vegas, Los Angeles, Minneapolis, Morristown, New York, Princeton, San Francisco, Seattle, and Washington, D.C. The salary range reflects a variety of factors that are considered in making compensation decisions, including but not limited to experience, education, licensure and/or certifications, geographic location, market demands and other business and organizational needs. It is not typical for an individual to be hired at or near the top of the range for a position. A reasonable estimate of the current range for this position is $140,000 to $175,000. For information on Fox Rothschild's compensation and benefits visit: Compensation & Benefits (foxrothschild.com) DISCLAIMER The above is intended to describe the general content of and requirements for the performance of this job. It is not a contract or employment agreement and is not to be construed as an exhaustive statement of all functions, responsibilities, or requirements the employee may be required to perform, and the employee may be required to perform additional duties. Additionally, management reserves the right to review and revise the job description at any time. Employment with the firm is at-will. Employees must be able to satisfactorily perform all of the essential functions of the position with or without a reasonable accommodation. If an accommodation request would cause an undue hardship or a safety concern, the individual may not be eligible for the position.

Posted 30+ days ago

A
Autozone, Inc.Shallotte, NC
AutoZone's Part-Time Shift Supervisors will assist the Store Manager with leading company initiatives and ensuring maximum productivity, training high performing AutoZoners in a safe environment, driving sales, controlling expenses and shrink, and remaining compliant with company procedures in accordance to AutoZone's expectation. Part-Time Shift Supervisors will exceed customer's expectations by delivering a WOW! Customer shopping experience on assigned shifts by Living the Pledge every day. Position Responsibilities Assists Store Manager with supervising, training and developing store personnel Assumes responsibility for the store operation and commercial department in the Commercial Sales Manager and Store Manager's absence, on assigned shifts Assists with management of the Commercial and Hub Departments, (as applicable), to ensure commercial accounts and stores are serviced and deliveries are made as promised Delegates and ensures store merchandising tasks are completed in a timely manner Operates cash registers and follows established cash handling duties, including but not limited to deposits, petty cash and lane accountability Ensures all company policies, and loss prevention procedures are followed Utilizes ZNET to help customers locate merchandise or find suitable alternatives Maintains a safe working environment while ensuring AutoZoners are implementing those practices including PPE (Personal Protective Equipment) Monitors cash flow, inventory and security control Maintains sales productivity, store appearance and merchandising standards Conducts and reviews all opening and closing procedures Manages emergency situations and conduct proper emergency procedures Follows proper accident procedures Provides feedback regarding AutoZoner performance to the store manager Assists with monitoring and managing all activities related to Risk & Safety Management to maintain a safe work environment Addresses customer concerns and resolves them with a goal of turning a complaint into a compliment Processes returns and effectively manages inventory Communicates AutoZoner issues and concerns to the Store Manager in a timely and confidential manner Motivates AutoZoners to provide WOW! Customer Service, enhance productivity level and market products to enhance sales and profits Position Requirements High School diploma or equivalent ASE Certified preferred Demonstrates high level of integrity Excellent communication and decision making skills Ability to drive customer service Benefits at AutoZone AutoZone cares about people. That's why AutoZone offers thoughtful benefits programs with one-on-one benefit guidance designed to improve AutoZoners' physical, mental and financial wellbeing. Some of these benefits for part-time roles include: Competitive pay Unrivaled company culture Medical, dental & vision plans Exclusive Discounts and Perks, including AutoZone In-store discount 401(k) with Company match and Stock Purchase Plan AutoZoners Living Well Programs for mental and physical health Opportunities for career growth Eligibility and waiting period requirements may apply; benefits for Autozoners in Puerto Rico, Hawaii or the U.S. Virgin Islands may differ. Learn more about all that AutoZone has to offer at careers.autozone.com An ONLINE APPLICATION is REQUIRED. Click the Apply button to complete your application. For step-by-step instructions on how to apply visit careers.autozone.com/candidateresources Fair Chance Statement: An applicant's criminal record is not a disqualification from employment and will be considered individually based on factors such as the relationship between the position sought and the criminal offense, the nature of the offense and the time elapsed since the offense, and any other relevant information. This includes compliance with the San Francisco Fair Chance Ordinance, the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the New York City Fair Chance Act and the Philadelphia Fair Chance Hiring Act. As permitted by state or local law, AutoZone may consider certain offenses to be relevant to positions responsible for conducting or overseeing financial transactions on behalf of AutoZone, driving company vehicles and/or supervision of minors. Philadelphia Fair Chance poster: https://www.phila.gov/media/20210423160847/Fair-Chance-Hiring-law-poster.pdf Please note: We continuously accept applications for this position. Our hiring managers frequently review submissions and will contact you if we think you are a good fit for our team.

Posted 4 weeks ago

T
The Paradies ShopsGreensboro, NC
Position Description Summary: A Sales Associate is responsible for daily execution of the Mission Statement, which includes providing First Class Service to both internal and external customers. The Sales Associate may perform tasks on the sales floor or in a support environment. This position ensures a positive customer shopping experience in a well-maintained and friendly environment. POSITION REQUIREMENTS: Demonstrate selling experience in a fast paced, service oriented retail setting Demonstrated ability to Greet, Sell and Thank the customer Put the customer first at all times Provide memorable, highly personalized customer service through needs analyses and product recommendations. Offer customers promotional products and services Be able to resolve customer service issues and escalate as required Create and maintain good working relationships with fellow associates Maintain store appearance with respect to visual merchandising, housekeeping and maintenance standards Efficiently and accurately conduct customer transactions on our POS Efficiently and accurately conduct receiving, cycle counts, product returns and transfer transactions, etc. on our handheld Efficiently and accurately complete any required process controls (paperwork, etc.) Follow company policies and procedures and maintain a safe working environment Understands and complies with Cash Handling and Loss Prevention Standard Operating Procedures POSITION QUALIFICATIONS: High school diploma or equivalency required Minimum one year of retail or customer service experience preferred Ability to work various shifts in a 7/365 team orientated environment Excellent customer service skills and an ability to communicate effectively using the English language Self-starter able to prioritize and handle various tasks simultaneously Ability to adapt to changing priorities and unexpected situations Proficiency required in reading, writing, and mathematics Ability to pass the Federal Criminal History Records Check, Paradies Background Check, and the applicable FAA requirements Department of Transportation requirements Computer work, heavy lifting (40 lbs.), long standing periods, climbing lifting, bending, nights or weekend work, based in a store or group of stores; early morning, evening and weekend work and holiday

Posted 30+ days ago

Compliance Manager-logo
Home Trust Banking PartnershipAsheville, NC
Job Summary The Compliance Manager is responsible for overseeing and maintaining the Bank's regulatory compliance program in accordance with regulatory requirements, supervising a team of compliance professionals, and preparing regular reporting to management and the Bank's Audit Committee. Key Responsibilities / Essential Functions Manage maintenance of the bank's schedule for all compliance tests, monitoring activities and risk assessments; reported to the Audit Committee as needed. Manage and execute all compliance tests, monitoring activities, and risk assessments, with resulting management reports for distribution to management and the Audit Committee. Execute, manage, and validate all regulatory changes, with detailed documentation evidencing the scope of the implementation. Oversee regulatory exam preparations, including responses to and fulfillment of examiner requests prior to and during the examination. Serve as a point of contact for compliance examinations and audits, with frequent updates to Compliance Department leadership. Oversee the Bank's compliance training program, including assignment requirements of computer-based training courses, and maintain documentation to support bank-wide compliance training efforts sufficient to meet regulatory expectations. Manage oversight of processes for the scrubbing and reporting of HMDA, CRA and other data required by regulation. Review complaint activity reports to ensure that complaints with compliance exposure are sufficiently resolved, and to note trends indicative of emerging compliance risks that require mitigation. Coordinate collaboratively with other departments about strategies to direct community development resources to appropriately address any gaps identified through CRA, fair lending, or redlining analysis. Oversee processes for the review and approval of all bank marketing and advertising to ensure compliance with advertising regulations. Assist the Bank's Compliance Department leadership with compliance management strategy, planning, and special projects. Maintenance of strong relationships with all lines of business, providing compliance support, consulting on process, form, and system changes, and answering compliance questions as needed. Coach and develop compliance team members to maximize the effectiveness and efficiency of the compliance management team. Follow regulatory requirements including those pertaining to the Bank Secrecy Act (BSA), Anti-Money Laundering (AML), Customer Identification Program (CIP), and OFAC to assist in the identification, detection and determent of money laundering and other unlawful activities, as well as regulations pertaining to lending and consumer compliance to include fair lending laws. Complete all mandatory annual compliance training. Perform other duties and special projects as assigned. Maintain confidentiality and security of sensitive information. Provide leadership of assigned team, lead efforts in recruitment, interviewing, and training employees, plan, assign, and direct departmental work. Coordinate interdepartmental goals to ensure alignment with company goals and vision. Coach and provide ongoing performance feedback to employees, set realistic and measurable performance goals, and ensure employees have appropriate professional development opportunities. Effectively manage performance and assist employees to meet established company standards and expectations. Note that oversight of the Bank Secrecy Act, OFAC, and CIP programs are not included in the scope of these job requirements, and those programs are the responsibility of the Bank's BSA Officer. Job Requirements: Education: High school diploma or equivalent required. Required: 6+ years of experience in a compliance team at a bank with > $1 billion in assets required, including bank compliance management experience. Maintenance of Certified Regulatory Compliance Manager (CRCM) certification and related continuing education. Familiarity with compliance resources and methods for researching regulatory requirements, pending legislation, regulator communication, and industry best practices. Extensive knowledge of compliance testing and monitoring methods, including the use of data analysis software for CRA, fair lending, and redlining compliance. Ability to communicate clearly and effectively, including compliance reports, live training events, presentations, and group discussions. Proficient in Microsoft Office products. Preferred: Bachelor's degree in a related field. About HomeTrust Bank HomeTrust Bank, founded in 1926, is a North Carolina chartered, community-focused financial institution committed to providing value-added community banking through online/mobile channels and multiple locations in Virginia, North Carolina, South Carolina, Tennessee, and Georgia. Learn more at www.htb.com. Apply today to take your first steps towards joining this talented population of employees within a growing organization. Work Environment, Physical Requirements The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. HomeTrust Bank promotes an equal employment opportunity workplace which includes reasonable accommodation of qualified applicants and employees. This job operates in a professional office environment and routinely uses standard office equipment such as computers, phones, photocopiers, and fax machines. Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus. Physical activity requiring reaching, sifting, lifting up to 25 lbs., finger dexterity, grasping, feeling, repetitive motions, talking and hearing are required. The employee will frequently communicate and must be able to exchange accurate information with others. The employee may need to move around their office to attend meetings and to access files, machinery or other job-related tools. DISCLAIMER: HomeTrust Bank is an evolving company. As such this job description is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned. HomeTrust Bank values and promotes diversity and inclusion in every aspect of our business and at every level within the company. We recruit, hire, and promote employees based on their individual ability and experience and in accordance with Affirmative Action and Equal Employment Opportunity laws and regulations. Our policy is that we do not discriminate on the basis of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, physical or mental disability, pregnancy, marital status, status as a protected veteran, or any other status protected by federal, state, or local law.

Posted 30+ days ago

B
Border States Industries, Inc.Charlotte, NC
Be part of a growing, successful company in an exciting and challenging field. Border States is 100% employee-owned, which means you're empowered to make decisions, find solutions and receive rewards for your hard work. This position will be located in: Charlotte, NC Job Summary The QA/QC Specialist ensures products, services, and processes meet quality and regulatory standards through effective Quality Assurance (QA) and Quality Control (QC) practices. This role involves developing and implementing quality systems, conducting inspections and audits, and collaborating with cross-functional teams to resolve quality issues and drive continuous improvement. The specialist plays a key role in maintaining compliance, improving product reliability, and enhancing customer satisfaction. Responsibilities Essential Functions Develops and maintains QA/QC policies, procedures, and documentation in compliance with industry standards (e.g., ISO 9001, GMP). Conducts risk assessments and implements quality plans to prevent potential issues. Reviews and updates SOPs to meet regulatory and organizational requirements. Performs internal audits and inspections to ensure compliance with quality standards. Inspects and tests raw materials, in-process, and finished products against specifications. Investigates non-conformances and implements corrective/preventive actions (CAPA). Uses testing tools and software to evaluate product quality and maintain detailed records. Monitors quality metrics and leads continuous improvement initiatives (e.g., Six Sigma, Lean). Ensures compliance with regulatory requirements (e.g., FDA, OSHA, EPA) and supports external audits. Calibrates and maintains records for testing equipment. Trains staff on QA/QC procedures and promotes a culture of quality. Collaborates with cross-functional teams and suppliers to resolve quality issues and meet customer-specific requirements. Non-essential Functions Supports internal communication efforts related to quality programs or achievements. Aids in preparing quality-related content for training materials or onboarding programs. Attends industry seminars, workshops, or conferences to stay updated on best practices and trends. Performs other duties as assigned by supervisor or other designate. Qualifications Bachelor's degree in engineering, quality management, science, or a related field or equivalent years of experience required 2+ years of experience in quality assurance/quality control in manufacturing/assembly or supply chain. Experience with quality management systems ISO 9001 Familiarity with regulatory standards relevant to the industry (e.g., FDA, GMP, OSHA). Skills and Abilities Strong knowledge of QA/QC principles, methodologies, and tools (e.g., statistical process control, root cause analysis). Proficiency with quality inspection tools and equipment (e.g., calipers, etc.) Proficiency in Microsoft Office Suite and quality management software (e.g., SAP, Minitab, or similar). Excellent analytical and problem-solving skills with a keen attention to detail. Ability to interpret technical drawings, specifications, and standards. Strong written and verbal communication skills for reporting and collaboration. Ability to work independently and as part of a team in a fast-paced environment. Physical Requirements Frequency at which you would carry/lift in a typical day: Occasionally 0 - 33% Frequently 34 - 66% Continuously: 67 - 100% Lift from Waist: 10 to 25 lbs.- Not at all 26 to 50 lbs.- Not at all 51 to 75 lbs.- Not at all 75 to 100 lbs.- Not at all 100+ lbs.- Not at all Lift from Floor: 10 to 25 lbs.- Occasionally 26 to 50 lbs.- Occasionally 51 to 75 lbs.- Occasionally 75 to 100 lbs.- Not at all 100+ lbs.- Not at all Carried for Distance: 10 to 25 lbs.- Not at all 26 to 50 lbs.- Not at all 51 to 75 lbs.- Not at all 75 to 100 lbs.- Not at all 100+ lbs.- Not at all Physical Activity Frequency at which you would do the following in a typical day: Sitting (a continuous period of being seated)- Frequently Standing (for sustained periods of time)- Frequently Walking (moving about on foot to accomplish tasks)- Frequently Bending/stooping (downward and forward)- Occasionally Crawling (moving about on hands and knees or hands and feet)- Not at all Climbing/Walking Stairs (ascending or descending)- Occasionally Reaching (extending arms in any direction)- OFrequently Crouching/squatting (bending the body downward and forward by bending leg and spine)- Occasionally Kneeling (bending legs at knee to come to rest on knee(s))- Occasionally Balancing (maintaining body equilibrium to prevent falling)- Occasionally Repetitive motion (substantial movement (motions) or the wrists, hands, and/or fingers) - Continuously Pivoting (movement in any direction with one foot, keeping the other in contact with the floor)- Occasionally Pushing/Pulling (using upper extremities to press against or draw or tug)- Occasionally Grasping (Applying pressure to an object with the fingers and palm) - Continuously Fingering (picking, pinching, typing; working with primarily fingers and not whole hand)- Frequently Talking (expressing or exchanging ideas by means of the spoken word)- Frequently Driving (the control and operation of a motor vehicle)- Occasionally Desk work (work usually performed at a desk)- Frequently Use of a computer- Frequently Use of a telephone- Frequently Hearing (Perceiving the nature of sounds at normal speaking levels) - Continuously Exposure (to adverse weather & temperature conditions)- Occasionally Travel (travel needed to perform job duties)- Occasionally Additional Information This job description is a summary of the job duties and responsibilities and is not intended to cover all possible job duties and is subject to change at the employer's discretion. Employees must be able to perform the essential job duties and satisfy job requirements either with or without a reasonable accommodation. Our History Border States is a leader in the electrical supply distribution industry with over 120 locations in 31 states. Our employee-owners are second to none in delivering top-notch customer service and in demonstrating extra-ordinary people skills. We are one of the largest independent electrical distributors in the United States providing products and services to the construction, industrial and utility industries. Border States has a competitive benefit package and is a 100 percent employee-owned company. Employee-ownership is a significant part of our culture and our success stems from the dedication of our employee-owners. We practice open-book management and our employee-owners are empowered with clearly defined levels of authority to be innovative and decisive, allowing us to respond quickly to the needs of customers. Employee-owners understand their roles in the success of the company and care about customers' needs, which drives our focus on adding value to everything we do. We recognize that not all customers are the same and each has specific requirements. Our employee-owners understand these diverse needs and have the commitment, resourcefulness and flexibility to outperform all others. Values As a Border States employee-owner, you're responsible for living our mission, service philosophy and service standards. Our Purpose We believe unstoppable businesses shouldn't go it alone. We are owners - of relationships, of outcomes, of every moment these unstoppable businesses need to deliver. Service Philosophy We earn customer loyalty and confidence by caring about their needs and adding value to everything we do. Service Standards Border States employee-owners are competent, accurate, responsive, and engaged . Your career Join an experienced team at one of the largest electrical distributors in the United States. What are you waiting for? Border States has a competitive benefits package which includes but is not limited to: Health, Dental and Vision Benefits Accident, Critical Illness, Hospital Indemnity FSA & HSA Employee Stock Ownership Plan (ESOP) Disability Benefits 401(k) Retirement Plan Life Insurance Employee Assistance Program Paid Holidays Paid Volunteer Time Personal Leave time and more! Border States provides bonuses to their employee-owners upon the achievement of branch and company goals. Equal Opportunity For All It's not just the law. It's something we've believed in since our founding. We value the diversity of all of our employee-owners and will always be an equal opportunity employer. Drug Free/Smoke Free workplace

Posted 1 week ago

Lead Manufacturing Engineer - Weekend 12-Hour 1St Shift-logo
GE VernovaWilmington, NC
Job Description Summary Lead Manufacturing Engineer with responsibility for sustaining, improving, and supporting troubleshooting and maintenance of automated equipment within the Fuel Component Operation. This role is also responsible for maintaining and updating operating procedures, operator and maintenance technician training materials, and technical reports for associated equipment. Responsible for process monitoring to ensure KPIs remain green and launching problem-solving initiatives when KPIs turn red. Tracks and trends equipment performance, driving improvement projects to mitigate leading causes of lost productivity or quality non-conformances. This is a weekend shift position. Standard working hours are Friday - Sunday from 7:00 AM to 7:00 PM. Additional support during the week may be required to support job issues, projects, engineering coverage, and other shop initiatives. Job Description Essential Responsibilities Responsibilities of this role include but are not limited to: Manage day-to-day operation of manufacturing equipment, other processes, and troubleshoot equipment issues Provide guidance to operations teams on best practices for safe and efficient machine operations Partner with operations teams to improve how equipment is ran Support training of new operators Lead implementation process improvement initiatives on managed equipment and processes Support lean initiatives and preventative maintenance programs Act as subject matter expert of the assigned manufacturing processes to support maintenance and operations troubleshooting Process monitoring to ensure equipment and process is within control and reliability and availability expectations Upkeep of process and equipment documentation including operating procedures, maintenance guides, training material, technical reports, and functional test instructions Provide operational oversight and training support for operators and maintenance of equipment Drive process improvement projects in response to identified issues, and proactively as opportunities are identified Support testing of equipment, processes, and controls to assure conformance to applicable regulations and quality requirements Support 24/7 manufacturing operation, including emergency response, and scheduled projects Other relevant duties as assigned Required Qualifications Bachelor's degree in mechanical, Industrial, or Manufacturing Engineering with five (5) years of experience working as a Manufacturing Engineer or equivalent on implementation, design, maintenance, or process improvement of mechanical equipment. At least two (2) of those years in a production environment, OR Associate's degree in mechanical, Industrial, or Manufacturing Engineering with seven (7) years of experience working as a Manufacturing Engineer or equivalent on implementation, design, maintenance, or process improvement of mechanical equipment. At least two (4) of those years in a production environment. OR High School Diploma or equivalent with ten (10) years of experience working as a Manufacturing Engineer on implementation, design, maintenance, or process improvement of mechanical equipment. At least two (5) of those years in a production environment. Eligibility Requirements Ability to walk up and down stairs. Willingness and ability to support urgent machine issues on off hours Willingness to work flexible hour meet business projects/initiatives. Must be 18 years or older and have legal authorization to work in the United States. GE will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable). This role is restricted to U.S. persons (i.e., U.S. citizens, permanent residents, and other protected individuals under the Immigration and Naturalization Act, 8 U.S.C. 1324b(a)(3)) due to access to export-controlled technology. GE will require proof of status prior to employment Desired Characteristics Experience with process and/or equipment documentation development and upkeep Experience with industrial equipment troubleshooting and maintenance support Experience with improvement projects for automated industrial equipment or processes Experience resolving obsolescence issues or proactive obsolescence prevention Experience working in a regulated environment Experience with GE (now Emerson) PLC's Experience with Oracle databases and SQL Experience with motion control device selection, programming, troubleshooting and maintenance Experience with computer programming (software) Experience with GE MkVIe Experience with PI Process Historian Experience with GE (now Emerson) License Server Experience with configuration/change management Experience supporting 24/7 chemical/manufacturing processes Ability to develop creative solutions for complex, challenging issues. Ability to explain complex issues to a non-technical audience. Positive track record of experience resolving technical issues. Excellent interpersonal and communication skills. Strong written communication skills. Proven ability to influence others. US Pay transparency verbiage The salary range for this position is $85-110k. The specific salary offered to a candidate may be influenced by a variety of factors including the candidate's experience, their education, and the work location. In addition, this position is eligible for a performance bonus. This position is expected to close on August 7, 2025. Healthcare benefits include medical, dental, vision, and prescription drug coverage; access to a Health Coach, a 24/7 nurse-based resource; and access to the Employee Assistance Program, providing 24/7 confidential assessment, counseling, and referral services. Retirement benefits include the GE Retirement Savings Plan, a tax-advantaged 401 (k) savings opportunity with company matching contributions and company retirement contributions, as well as access to Fidelity resources and planning consultants. Other benefits include tuition assistance, adoption assistance, paid parental leave, disability insurance, life insurance, and paid time-off for vacation or illness. General Electric Company, Ropcor, Inc., and in some cases their affiliates, each sponsor certain employee benefit plans or programs (i.e., is a "Sponsor"). Each Sponsor reserves the right to terminate, amend, suspend, replace, or modify its benefit plans and programs at any time and for any reason, in its sole discretion. No individual has a vested right to any benefit under a Sponsor's welfare benefit plan or program. This document does not create a contract of employment with any individual. Available health and welfare benefits include healthcare, prescription drug, dental, and vision coverage; savings account options (such as a Health Care Flexible Savings Account, Health Reimbursement Account, Limited Purpose Flexible Spending Account, and Dependent Care Flexible Spending Account); and an employee assistance program. Additional benefits include a defined contribution 401(k) plan, employee life insurance, optional dependent life insurance, employee accidental death or dismemberment insurance coverage, salary continuance program benefits for disability, optional long-term disability, pre-tax transportation/commuter program, paid holidays, paid time off, parental leave, a layoff plan for salaried employees, tuition reimbursement program, use of Cariloop, adoption assistance, optional identity theft prevention insurance, optional personal legal assistance, and optional personal excess liability insurance.

Posted 2 weeks ago

Shift Manager-logo
Carrols Restaurant Group, Inc.Raeford, NC
Shift Supervisor Opportunity Awaits! Carrols owns and operates more than 800 Burger King Restaurants, and we need great leaders on our team! What Does a SHIFT SUPERVISOR do? Operates the restaurant in the absence of a Manager Inspires and guides their staff Completes daily paperwork to record Burger King's success! Manages Inventory Carrols makes sure you are an important part of customers having it their way! The ultimate responsibility for our Shift Supervisor is to ensure that the store is whipping up Whoppers and keeping our customers happy and full! The shift managers are the chiefs of their team, and both inspire their staff and resolve issues by using excellent organizational, communication and developmental skills. Having the knowledge of the team members' responsibilities and keeping inventory are crucial to success in this position. Completing paperwork, managing financials and issuing/delivering deposits also come with the job. The Shift Supervisors lead the daily shifts and wrap up the store at the end of the day. Our People are Made to Order We are looking for awesome people to be on our team! You must be at least 18 years old You must be able to work in a fast-paced environment with your team Working Hard! The Shift Supervisor position requires several physical demands including: Counting money accurately Reading and writing in English Carrying up to 40 pounds regularly Basic computer skills Remaining on your feet for several hours at a time Reach, bend, see, stoop, kneel, squeeze, and press Carrols Cares We start our Shift Supervisors with competitive pay. Have it your way and enjoy flexible scheduling and sizzling benefits! Carrols participates in the BKC student scholarship program started by the founder, Jim McLamore. Jim believed in higher education and so do we! By awarding over $7 million in scholarships to over 24,000 students each year, BKC plays a big part in making students' dreams of going to college a reality! Real Good Food Carrols is committed upholding the Burger King Brand and to serving our customers the exact sandwich they want, made to order and delivered quickly by a friendly team member! Success never tasted so good! If you want to unwrap your new career in a business that sizzles with potential, and have a great time doing it, click APPLY to submit your application today!

Posted 1 week ago

Data Management Lead Analyst-logo
American International GroupCharlotte, NC
Who we are At AIG, we are reimagining the way we help customers to manage risk. Join us as a Data Management Senior Analyst to play your part in that transformation. It's an opportunity to grow your skills and experience as a valued member of the team. Make your mark in Data Management General Insurance is a leading provider of insurance products and services for commercial and personal insurance customers. It includes one of the world's most far-reaching property casualty networks. General Insurance offers a broad range of products to customers through a diversified, multichannel distribution network. About the role The Data Management Senior Analyst reports into the Vice President of Data Management and Governance. The most prominent component of the position is to oversee the management and governance of the critical data assets to drive operational efficiency, compliance and data driven decision making. As the data management senior analyst, you will be responsible for leading data projects, ensuring data quality, and managing master data across the organization, while working closely with business stakeholders and IT teams to align with the strategic goals of the Global Data Office. The role will also be responsible for supporting the enterprise Master Data Management (MDM) program, ecosystem & associated platforms, processes, and overall operating model by defining, directing, implementing, and continuing to enhance the MDM roadmap, business architecture, and end state vision. How you will create an impact Global Data Office/ Data Management & Governance Responsible for data management and governance for master data. Responsible for mastery, custodianship, and deep understanding of data domains across the enterprise in support of underwriting life cycle processes. Define requirements and success criteria for implementation of technology systems and insurance operations. Support the establishment and maintenance of Data Office policies, standards, and procedures. Define and implement audit processes for policy and standard adherence. Business Analysis / Master and Reference data Gather, document, analyze, and prioritize requirements/user stories from various stakeholders by establishing communication, exploring documentation, and conducting meetings. Together with data analyst(s), document transformation requirements via source to target data mapping templates. Manage the day-to-day operations of key reference data. Data Projects Conduct gap analysis to identify and define project scope. Provide requirements and define current and future state solutions. Based on the project requirements, define and conduct system integration and user acceptance testing. Organize and provide trainings and demos for diverse user community. What you'll need to succeed 5+ years of data management experience in commercial insurance preferred. Undergraduate degree in a relevant field or proven record of experience in Data Management and Governance roles. Strong understanding of principles, procedures, and skills associated with Data Management and Governance concepts and practices Experience in large corporate environment. Experience in Property and Casualty Insurance company. Deep level of expertise in the underwriting lifecycle process is a plus. Highly motivated team player with a positive, and collaborative attitude. Superior presentation skills with a high degree of attention to detail. Excellent verbal and written communication skills to effectively interact with diverse stakeholders and manage expectations. Experience working in an Agile environment with knowledge of Scrum practices and ceremonies. Working knowledge of transforming data structures, particularly for integration projects. Ability to work independently and at times directly or indirectly with global business, data, operations, and technology teams; gathering, assembling, analyzing and evaluating facts, data and other information to support sound decisions; and serve as contact point for multiple enterprise defined data/business domains. Ready to take your career to the next level? We would love to hear from you. This position is eligible for a bonus in accordance with the terms of the applicable incentive plan. In addition, we're proud to offer a range of competitive benefits, a summary of which can be viewed here: US Benefits Overview #AIGhiring #datamanagment Veterans are encouraged to apply. LI-NK1 At AIG, we value in-person collaboration as a vital part of our culture, which is why we ask our team members to be primarily in the office. This approach helps us work together effectively and create a supportive, connected environment for our team and clients alike. Enjoy benefits that take care of what matters At AIG, our people are our greatest asset. We know how important it is to protect and invest in what's most important to you. That is why we created our Total Rewards Program, a comprehensive benefits package that extends beyond time spent at work to offer benefits focused on your health, wellbeing and financial security-as well as your professional development-to bring peace of mind to you and your family. Reimagining insurance to make a bigger difference to the world American International Group, Inc. (AIG) is a global leader in commercial and personal insurance solutions; we are one of the world's most far-reaching property casualty networks. It is an exciting time to join us - across our operations, we are thinking in new and innovative ways to deliver ever-better solutions to our customers. At AIG, you can go further to support individuals, businesses, and communities, helping them to manage risk, respond to times of uncertainty and discover new potential. We invest in our largest asset, our people, through continuous learning and development, in a culture that celebrates everyone for who they are and what they want to become. Welcome to a culture of inclusion We're committed to creating a culture that truly respects and celebrates each other's talents, backgrounds, cultures, opinions and goals. We foster a culture of inclusion and belonging through learning, cultural awareness activities and Employee Resource Groups (ERGs). With global chapters, ERGs are a cornerstone for our culture of inclusion. The talent of our people is one of AIG's greatest assets, and we are honored that our drive for positive change has been recognized by numerous recent awards and accreditations. AIG provides equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories. AIG is committed to working with and providing reasonable accommodations to job applicants and employees with disabilities. If you believe you need a reasonable accommodation, please send an email to candidatecare@aig.com. Functional Area: DT - Data AIG PC Global Services, Inc.

Posted 30+ days ago

T
Truist Financial CorporationCharlotte, NC
The position is described below. If you want to apply, click the Apply Now button at the top or bottom of this page. After you click Apply Now and complete your application, you'll be invited to create a profile, which will let you see your application status and any communications. If you already have a profile with us, you can log in to check status. Need Help? If you have a disability and need assistance with the application, you can request a reasonable accommodation. Send an email to Accessibility (accommodation requests only; other inquiries won't receive a response). Regular or Temporary: Regular Language Fluency: English (Required) Work Shift: 1st shift (United States of America) Please review the following job description: The ALM Senior Analyst will be responsible for consolidation and reporting of the firm's balance sheet and net interest income. The candidate will be part of the ALM Consolidation team, within the ALM group, which leads the balance sheet and NII consolidation for baseline and stress scenarios. The team develops key reports and analytics that are leveraged in the strategic and risk oversight and reporting of balance sheet products across assets and liabilities. Additionally, the team also engages in project initiatives to improve overall efficiency within the Corporate Treasury. ALM group, which is a part of the Corporate Treasury function, is responsible for balance sheet and NII forecasting and providing senior management with accurate and timely forecast analysis. The analysis carried out by this team provides a framework for Truist to position its balance sheet in accordance with its risk appetite and expectations for changes in market dynamics. ESSENTIAL DUTIES AND RESPONSIBILITIES Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time. Support monthly ALM financial close oversight and forecast consolidation processes. Reporting and governance of balance and net interest income forecast risk exposures for forecast and stress testing scenarios. Perform analytical review of the products and understand key measures/drivers of forecast and stress testing scenario variances. Subject matter expert on accounting and regulatory reporting requirements and reporting processes for assigned area of responsibility. Support monitoring and tracking of investments, loans, deposits, and long-term debt overall as well as focus on understanding the specific attributes of these products. Support reporting and analysis to additional constituencies, including leadership and committees. QUALIFICATIONS Required Qualifications: The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Bachelor's degree in finance, Business, Accounting, or Economics 3+ years of experience in banking; 2+ years in asset/liability management (ALM). Ability to work effectively, as well as independently, in a team environment. Preferred Qualifications: Master of Business Administration (MBA), Chartered Financial Analyst (CFA), or Certified Public Accountant (CPA) Designation Knowledge and understanding of asset liability or liquidity management software, especially QRM. General ledger experience Hyperion Essbase experience Microsoft Office (Word, Excel, Outlook, and PowerPoint) skills Basic computer programming skills (Python, MatLab, SAS, VBA, etc.) Knowledge and understanding of financial analysis, forecasting, and analyzing interest income and balance sheet. Strong analytical skills with high attention to detail and accuracy General Description of Available Benefits for Eligible Employees of Truist Financial Corporation: All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position. Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays. For more details on Truist's generous benefit plans, please visit our Benefits site. Depending on the position and division, this job may also be eligible for Truist's defined benefit pension plan, restricted stock units, and/or a deferred compensation plan. As you advance through the hiring process, you will also learn more about the specific benefits available for any non-temporary position for which you apply, based on full-time or part-time status, position, and division of work. Truist is an Equal Opportunity Employer that does not discriminate on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status, or other classification protected by law. Truist is a Drug Free Workplace. EEO is the Law Pay Transparency Nondiscrimination Provision E-Verify

Posted 3 weeks ago

Hooters Of America, LLC logo
Hospitality Service Support - Raleigh Airport
Hooters Of America, LLCMorrisville, NC

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Job Description

Overview:

The mission of Hooters is to "Make People Happy" and the Hospitality Service Support position strives to provide an exceptional experience for our guests including a sincere positive greeting, quick and efficient service and a clean and friendly atmosphere. You will have the opportunity to be cross trained in three areas of responsibility.

Performing the Host role; ultimately responsible for greeting the customer immediately when they enter Hooters. This position must possess a personal and energetic personality to welcome and seat guests ensuring their needs are accommodated. The Host recognizes and knows how to assist parties with children, large parties, businessmen/women and all other types of people that enter Hooters doors. The Host controls the flow of the restaurant through seating and to alleviate Hooters Girls from getting multiple tables at one time to ensure each guest gets an excellent service experience. The Host must be aware of new menu items and specials and be able to answer all questions about the menu. The Host may also act as the person responsible for selling Merchandise.

Preforming the To-Go role; taking orders via phone, delivery service apps/tablets, online orders, and walk-in guests. This role time, and order accuracy. Additional duties of this position will include suggestive selling, ensuring order accuracy, orders packaged accurately, and receiving payment. The To-Go position must be aware of new menu items and specials and be able to answer all questions about the menu.

Performing the Staff role; maintaining cleanliness and sanitation of various areas of the restaurant to include the parking lot, Front of House, and restrooms. This role plays a significant part of the guests' perception of the atmosphere. Attention to detail of restaurant needs in all aspects of staff support responsibilities. Keeps all wait stations full stocked and maintained. If applicable, Staff may assist in stocking and cleanliness of the Hooters bar area and performing Food Runner task. The ability to prioritize multiple tasks to ensure operations run efficiently is important. All employees will be required to embrace the Company's core values: Show You Care, Elevate the Spirit, Respect Everyone, Values Feedback, and Exceeds Expectations.

Responsibilities:

a. Guest Happiness

  • Food & Beverage Quality Assurance
  • Order Accuracy
  • Speed of Service
  • Accurate Food Presentation
  • Friendly & Attentive Customer Service

b. Financial Management

  • Responsible Cash Handling

c. Brand Operating Standards

  • Welcoming, Personal, & Courteous
  • Ensures Proper Sanitation and Food Handling
  • Prepared, in Uniform & Punctual for Shift
  • Cleanliness

d. Other

  • Menu Knowledge
  • Rotation Seating
  • Aware of Events & Specials
  • Sense of Urgency
  • Store Events Spokesperson
  • Ensures Proper Sanitation and Cleanliness of Sell Windows and Wait Stations
  • Facility Maintenance and Cleanliness
  • Ensures Products are Available for FOH Employees

Qualifications:

  • Must be 17/18 years of age or older
  • Customer Service Skills
  • Basic Mathematical Computations Skills
  • Ability to Promote Brand Integrity
  • Ability to Maintain Professionalism at All Times
  • Ability to Communicate Clearly
  • Ability to Work Well with Others
  • Ability to Multi-Task within a Fast-Paced Environment
  • Ability to Adapt to Change
  • Menu Knowledge
  • Knowledge of Sanitation and Use of MSDS

All applicants applying for a position involved in the service of alcoholic beverages must have a valid ServSafe alcohol certification, and all applicants must have any other legally required certification prior to beginning work and in order to be eligible to work for Hooters. The applicant will not be compensated for the completion of any training required to get the required certification, and gaining such certification does not guarantee the applicant continued employment.

Hooters of America LLC. is an equal opportunity employer and committed to workplace diversity. M/F/D/V are encouraged to apply

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