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Customer Support Representative-logo
Customer Support Representative
Cirrus AircraftDuluth, MN
Cirrus Aircraft's Mission is to deliver an aviation experience that is the pinnacle of innovation, quality, and safety to our customers. Cirrus Aircraft is the recognized global leader in personal aviation and the maker of the best-selling SR Series piston aircraft and the Vision Jet, the world's first single engine Personal Jet and recipient of the 2017 Robert J. Collier Trophy. Founded in 1984, the company has redefined performance, comfort and safety in aviation with innovations like the Cirrus Airframe Parachute System (CAPS) - the first FAA-certified whole-airframe parachute safety system included as standard equipment on an aircraft. To date, worldwide flight time on Cirrus aircraft has passed nine million hours and over 170 people have returned home safely to their families as a result of the inclusion of CAPS as a standard feature on all Cirrus aircraft. Find out more at cirrusaircraft.com. Job Summary Customer Support Representatives (CSR's) are among the first Cirrus employees a customer or partner will communicate with when they have an issue or question about their aircraft, so making a great first impression and promptly responding to their needs is essential to maintain brand loyalty and satisfaction. The FSR will assist partners, owners and pilots with maintenance, warranty questions and concerns, maintenance coordination, scheduling, and operational questions as needed. The CSR will also coordinate AOG support, parts, and repairs to return an aircraft to service as soon as possible. You will provide warranty authorizations within the policy guidelines of Cirrus Aircraft and its vendors and have the authority to make decisions outside of policy in the interest of customer satisfaction. Customer & Field support is provided primarily by email and telephone. Additional duties such as support of maintenance training dept. or AOG dispatch maybe assigned when appropriate and needed. Duties and Responsibilities/Essential Functions Be the primary customer service & technical support liaison between other departments within Cirrus or its customers, partners or vendors. Support and promote company & department directives with a positive attitude. Be able to give and receive candid and helpful feedback; willing to cooperate, consider, and work with others in the department and across the organization with positive attitude. Remain flexible and dynamic, able to adapt to different roles and expectations regularly. Support the regional team that you report too when needed / assigned by CSD. Remain flexible. Support on call (after hours) rotating schedule, answer calls, support customers as needed on nights and weekends. Prioritize and respond to phone and email requests for support in a timely manner. Be a liaison for customer communications while coordinating internal and external support and logistics to resolve issues as quickly as possible. Evaluate and provide warranty authorizations outside of normal policies when appropriate. Practice the "Cirrus Service Essentials" with all customer interactions. Assume ownership from start to finish of a case. Qualifications To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. Bachelor's degree or 4 years in a customer service-focused workplace (or combination of education and experience to equal 4 years) Positive attitude and ability to translate that to customers and partners in high stress environments. Ability to demonstrate high levels of flexibility to adapt to daily changes or adjusted job roles as needed. Ability to demonstrate sound judgement and effective communication skills (written and verbal). Ability to effectively manage stress, including competing work demands and multiple projects at the same time. Competencies To perform the job successfully, an individual should demonstrate the following competencies: Drives Results: Consistently achieves results, even under tough circumstances. Ensures Accountability: Holds self and others accountable to meet commitments. Collaborates: Builds partnerships and works collaboratively with others to meet shared objectives. Interpersonal Savvy: Relates openly and comfortably with diverse groups of people. Being Resilient: Rebounds from setbacks and adversity when facing difficult situations. Our Benefits: Cirrus provides a range of exciting benefits, including: 401(k) Plan: Dollar-for-dollar match up to 5% after 90 days, with 100% vesting. Employer-Paid Coverages: Group term life, short- and long-term disability insurance. Comprehensive Health Coverage: Medical, vision, dental, with additional dependent coverage options. Free Health Tracking: With rewards for meeting health goals. Generous PTO: 120 + hours accrued within the first year. Employee Referral Bonus: For referring talented candidates. Career Development: Tuition reimbursement and professional growth opportunities. Exclusive Discounts: Access to partner and marketplace discounts. Community & Engagement: Company and employee clubs at various locations. Please note this comp range is reflected in the Duluth, MN ONLY Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this position. Duties, responsibilities and activities may change at any time with or without notice. Work beyond 40 hours per week may be required. Cirrus is dedicated to a drug free work environment promoting equal employment opportunity. Qualified applicants will receive consideration for employment without regard to race, sex, national origin, color, age, disability, religion, pregnancy, veteran status, marital and family status, sexual orientation, receipt of public assistance, genetic information or any other characteristic protected by applicable law.

Posted 1 week ago

Utilization Management Medical Director, Genetics - Remote-logo
Utilization Management Medical Director, Genetics - Remote
UnitedHealth Group Inc.Minneapolis, MN
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. Clinical Advocacy & Support has an unrelenting focus on the customer journey and ensuring we exceed expectations as we deliver clinical coverage and medical claims reviews. Our role is to empower providers and members with the tools and information needed to improve health outcomes, reduce variation in care, deliver seamless experience, and manage health care costs. The Medical Director provides physician support to Enterprise Clinical Services operations, the organization responsible for the initial clinical review of service requests for Enterprise Clinical Services. The Medical Director collaborates with Enterprise Clinical Services leadership and staff to establish, implement, support, and maintain clinical and operational processes related to benefit coverage determinations, quality improvement and cost effectiveness of service for members. The Medical Director's activities primarily focus on the application of clinical knowledge in various utilization management activities with a focus on pre-service benefit and coverage determination or medical necessity (according to the benefit package), and on communication regarding this process with both network and non-network physicians, as well as other Enterprise Clinical Services. The Medical Director collaborates with a multidisciplinary team and is actively involved in the management of medical benefits for all lines of business. The collaboration often involves the member's primary care provider or specialist physician. It is the primary responsibility of the medical director to ensure that the appropriate and most cost-effective quality medical care is provided to members. You'll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges. Primary Responsibilities: Conduct coverage reviews based on individual member plan benefits and national and proprietary coverage review policies, render coverage determinations Document clinical review findings, actions, and outcomes in accordance with policies, and regulatory and accreditation requirements Engage with requesting providers as needed in peer-to-peer discussions Be knowledgeable in interpreting existing benefit language and policies in the process of clinical coverage reviews Participate in daily clinical rounds as requested Communicate and collaborate with network and non-network providers in pursuit of accurate and timely benefit determinations for plan participants while educating providers on benefit plans and medical policy Communicate and collaborate with other internal partners Call and holiday coverage rotation You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: M.D or D.O Active unrestricted license to practice medicine Board certification in Internal Medicine or Family Medicine; to include genetics experience Ability to obtain additional licenses as needed Sound understanding of Evidence Based Medicine (EBM) Solid PC skills, specifically using MS Word, Outlook, and Excel Ability to participate in rotational holiday and call coverage Preferred Qualifications: 5+ years of clinical practice experience after completing residency training Experience in utilization and clinical coverage review Proven excellent oral, written, and interpersonal communication skills, facilitation skills Proven data analysis and interpretation aptitude Proven innovative problem-solving skills Proven excellent presentation skills for both clinical and non-clinical audiences All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy The salary range for this role is $238,000 to $357,500 annually based on full-time employment. Salary Range is defined as total cash compensation at target. The actual range and pay mix of base and bonus is variable based upon experience and metric achievement. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. UnitedHealth Group complies with all minimum wage laws as applicable. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you'll find a far-reaching choice of benefits and incentives. Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

Posted 3 days ago

Manager Healthcare Economics, MA Risk Adjustment - Remote-logo
Manager Healthcare Economics, MA Risk Adjustment - Remote
Unitedhealth Group Inc.Plymouth, MN
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together. As the Optum Care National Risk Adjustment Healthcare Economics Team, we support all risk adjustment efforts across our enterprise, primarily focused on Medicare Advantage Risk Modeling and Financial Forecasting. We are internal analytics partners who provide expertise to our finance, operations, accounting, and clinical leads to identify coding gaps, assess opportunity, forecast, and analyze risk. If you eat, breathe, and sleep risk adjustment like we do, then this is the right place for you! If you're not a risk adjustment expert, but hungry, driven, and willing to learn, we will help you become one of the best-in-class experts in the field. As a Manager Healthcare Economics, you will help lead key efforts around risk score forecasting, revenue assessment, predictive suspecting, program evaluations, and strategic guidance related to Medicare Advantage Risk Adjustment. The role also requires knowledge of the CMS Medicare Advantage payment models, and expert knowledge of data access, construction, and manipulation of large datasets to support planned analyses, using advanced SQL development or similar tools. You'll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges. Primary Responsibilities: This is an individual contributor role responsible for leading a region and/or markets for forecasting revenue and collaborating with finance and accounting teams Assist in leading complex analytic projects leveraging data from multiple sources Understand and apply highly technical specifications to healthcare datasets Serve as key healthcare economics and analytics contact for local, regional, and national OptumCare leadership and key national finance and operations stakeholders Multitask, prioritize, adapt to change, work well under pressure in an entrepreneurial environment, meet deadlines, and manage a project from start to finish Develop full understanding of CMS guidelines and specifications as it relates to Medicare Advantage and Risk Adjustment Identify and implement appropriate analytic and forecasting methodologies Develop and manage advanced forecast models Design, produce and support development of dashboards and key performance indicator reports to meet customer requirements Leverage and coordinate enterprise-wide capabilities to meet business-specific needs Educate non-technical stakeholders on risk adjustment topics from the clinical, operational, and financial perspective Communicate results to relevant audiences, and seek and apply feedback into future iterations and new analytic development You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: Degree in Economics, Statistics, Finance, Health Administration, Mathematics or related field and 3+ years of advanced analytics experience focused on healthcare data Knowledge of the CMS Risk Adjustment models and applicability as it relates to revenue cycle analytics and forecasting Analytical expertise in data analysis, statistical analysis, data manipulation, data extraction, and reporting Advanced proficiency with SQL development Proficient with MS Excel, including creating Macros, Pivot Tables, SUMIFS, SUMPRODUCT, and VLOOKUPs, etc. Preferred Qualifications: Experience in supporting finance and accounting partners through an analytics focused role, including forecasting techniques Experience in predictive modeling, data manipulation, reporting, and analysis Experience synthesizing analysis into actionable and easy to digest insights Experience measuring impact and ROI of operational programs and services Experience with Snowflake Advanced to expert proficiency with SAS and/or other data manipulation and statistical tools Knowledge of CMS regulations and specifications regarding Medicare Advantage risk adjustment All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy. The salary range for this role is $89,800 to $176,700 annually based on full-time employment. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. UnitedHealth Group complies with all minimum wage laws as applicable. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you'll find a far-reaching choice of benefits and incentives. Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

Posted 30+ days ago

Senior Retail Sales Associate (Full-Time)-logo
Senior Retail Sales Associate (Full-Time)
Autozone, Inc.Minneapolis, MN
AutoZone's Full-Time Senior Retail Sales Associate drives sales through superior customer service by exceeding customer expectations and providing a WOW! Customer Service experience. While assisting customers, the Senior Retail Sales Associate will perform daily assigned duties and remain compliant with company procedures in accordance to AutoZone expectations by Living the Pledge every day. Position Responsibilities Provides WOW! Customer Service Ensures assigned store tasks are completed in a timely manner on assigned shift Operates cash registers and follows established cash handling procedures Follows company policies and loss prevention procedures Maintains a safe working environment including PPE (Personal Protective Equipment) Maintains store appearance and merchandising standards as directed Ensures that merchandise is restocked and placed in their respective areas Utilizes ZNET to help customers locate merchandise or find suitable alternatives Maintains product knowledge and current promotions through AutoZone systems and information sources Practices GOTTChA and assists with the installation of wipers blades, batteries and light bulbs Utilizes OBDII to read codes from customer's automobiles Ability to diagnose automobile problems and recommend solutions Communicates with managers regarding customer concerns and employee matters Actively engaged in developing more effective customer service skills Provides honest and trustworthy advice to customers regarding the best products that fit the customers' expectations Position Requirements High School diploma or equivalent Basic knowledge of automotive parts is required Excellent communication and decision making skills Ability to lift, load, and deliver merchandise Ability to work a flexible schedule to meet the business needs, including holidays, evenings and weekend shifts Benefits at AutoZone AutoZone cares about people. That's why AutoZone offers thoughtful benefits programs with one-on-one benefit guidance designed to improve AutoZoners' physical, mental and financial wellbeing. Some of these benefits include: Competitive pay and paid time off Unrivaled company culture Medical, dental, vision, life, and short- and long-term disability insurance options Health Savings and Flexible Spending Accounts with wellness rewards Exclusive Discounts and Perks, including AutoZone In-store discount 401(k) with Company match and Stock Purchase Plan AutoZoners Living Well Program for mental and physical health Opportunities for career growth and tuition reimbursement Eligibility and waiting period requirements may apply; benefits for Autozoners in Puerto Rico, Hawaii or the U.S. Virgin Islands may differ. Learn more about all that AutoZone has to offer at careers.autozone.com An ONLINE APPLICATION is REQUIRED. Click the Apply button to complete your application. For step-by-step instructions on how to apply visit careers.autozone.com/candidateresources Fair Chance Statement: An applicant's criminal record is not a disqualification from employment and will be considered individually based on factors such as the relationship between the position sought and the criminal offense, the nature of the offense and the time elapsed since the offense, and any other relevant information. This includes compliance with the San Francisco Fair Chance Ordinance, the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the New York City Fair Chance Act and the Philadelphia Fair Chance Hiring Act. As permitted by state or local law, AutoZone may consider certain offenses to be relevant to positions responsible for conducting or overseeing financial transactions on behalf of AutoZone, driving company vehicles and/or supervision of minors. Philadelphia Fair Chance poster: https://www.phila.gov/media/20210423160847/Fair-Chance-Hiring-law-poster.pdf Please note: We continuously accept applications for this position. Our hiring managers frequently review submissions and will contact you if we think you are a good fit for our team Compensation Range (USD): MIN 17.0 - MID 17.47 - MAX 17.94

Posted 30+ days ago

Senior Retail Sales Associate (Full-Time)-logo
Senior Retail Sales Associate (Full-Time)
Autozone, Inc.Blaine, MN
AutoZone's Full-Time Senior Retail Sales Associate drives sales through superior customer service by exceeding customer expectations and providing a WOW! Customer Service experience. While assisting customers, the Senior Retail Sales Associate will perform daily assigned duties and remain compliant with company procedures in accordance to AutoZone expectations by Living the Pledge every day. Position Responsibilities Provides WOW! Customer Service Ensures assigned store tasks are completed in a timely manner on assigned shift Operates cash registers and follows established cash handling procedures Follows company policies and loss prevention procedures Maintains a safe working environment including PPE (Personal Protective Equipment) Maintains store appearance and merchandising standards as directed Ensures that merchandise is restocked and placed in their respective areas Utilizes ZNET to help customers locate merchandise or find suitable alternatives Maintains product knowledge and current promotions through AutoZone systems and information sources Practices GOTTChA and assists with the installation of wipers blades, batteries and light bulbs Utilizes OBDII to read codes from customer's automobiles Ability to diagnose automobile problems and recommend solutions Communicates with managers regarding customer concerns and employee matters Actively engaged in developing more effective customer service skills Provides honest and trustworthy advice to customers regarding the best products that fit the customers' expectations Position Requirements High School diploma or equivalent Basic knowledge of automotive parts is required Excellent communication and decision making skills Ability to lift, load, and deliver merchandise Ability to work a flexible schedule to meet the business needs, including holidays, evenings and weekend shifts Benefits at AutoZone AutoZone cares about people. That's why AutoZone offers thoughtful benefits programs with one-on-one benefit guidance designed to improve AutoZoners' physical, mental and financial wellbeing. Some of these benefits include: Competitive pay and paid time off Unrivaled company culture Medical, dental, vision, life, and short- and long-term disability insurance options Health Savings and Flexible Spending Accounts with wellness rewards Exclusive Discounts and Perks, including AutoZone In-store discount 401(k) with Company match and Stock Purchase Plan AutoZoners Living Well Program for mental and physical health Opportunities for career growth and tuition reimbursement Eligibility and waiting period requirements may apply; benefits for Autozoners in Puerto Rico, Hawaii or the U.S. Virgin Islands may differ. Learn more about all that AutoZone has to offer at careers.autozone.com An ONLINE APPLICATION is REQUIRED. Click the Apply button to complete your application. For step-by-step instructions on how to apply visit careers.autozone.com/candidateresources Fair Chance Statement: An applicant's criminal record is not a disqualification from employment and will be considered individually based on factors such as the relationship between the position sought and the criminal offense, the nature of the offense and the time elapsed since the offense, and any other relevant information. This includes compliance with the San Francisco Fair Chance Ordinance, the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the New York City Fair Chance Act and the Philadelphia Fair Chance Hiring Act. As permitted by state or local law, AutoZone may consider certain offenses to be relevant to positions responsible for conducting or overseeing financial transactions on behalf of AutoZone, driving company vehicles and/or supervision of minors. Philadelphia Fair Chance poster: https://www.phila.gov/media/20210423160847/Fair-Chance-Hiring-law-poster.pdf Please note: We continuously accept applications for this position. Our hiring managers frequently review submissions and will contact you if we think you are a good fit for our team Compensation Range (USD): MIN 16.35 - MID 16.49 - MAX 16.63

Posted 30+ days ago

Stretch Specialist-logo
Stretch Specialist
Life Time FitnessMinneapolis, MN
Position Summary Personal Training-Hourly Stretch Specialist are responsible for supporting all members in championing happier, and healthier lives by building and nurturing relationships. They will provide branded Assisted Stretch and Recovery sessions to help members feel and move better. They provide a positive member experience that is educational, supporting, and upholds the integrity of the Life Time Brand. Job Duties/Responsibilities Develops safe, professional, and comprehensive client programs that drive client goal achievement and retention Leads clients through assisted stretch sessions using techniques like PNF and contract-relax stretching Leads clients through recovery sessions using techniques like assisted stretching, hypervolt percussion, and breathing drills Reads, watches, and engages in all required training's associated with the role Conducts stretch and recovery demos for new clients including pre-participation screening, Medical History, Lifestyle questionnaire, and goal setting to assess and recommend stretching programs Provides fitness floor assistance to all members to ensure safety, provide education, and motivate members Promotes and sells stretch session programs and other personal training services Completes all administrative requirements associated with each client's fitness plan Remains current on certifications, new trends in the industry, credentials and continuing education to advance throughout the levels program Ensures all members feel competent, confident, and connected by providing superior customer service through complimentary and based services/programming Documents all aspects of client programming Position Requirements High School Diploma or GED Certified personal Trainer CPR and AED Certified Knowledge of assisted stretching and other recovery techniques Ability to perform an aerobic activity for the duration of a class and be able to bend, stand, reach, climb and lift up to 50 pounds Preferred Requirements At least 1 year of personal training experience Bachelors degree in Kinesiology, Sports Medicine or other related field Assisted Stretching Certification (AIS, FST, or similar) Pay For the first 8 full weeks of employment, this position will pay an hourly wage of $11.13 and will be eligible for unit pay equivalent to $30 minus the applicable minimum wage for services. After 8 full weeks of employment, this position will be paid on a commission basis tied to performance goals. Benefits All team members receive the following benefits while working for Life Time: A fully subsidized membership Discounts on Life Time products and services 401(k) retirement savings plan with company discretionary match (21 years of age and older) Training and professional development Paid sick leave where required by law Full-time Team Members are eligible for additional benefits, including: Medical, dental, vision, and prescription drug coverage Short term and long term disability insurance Life insurance Pre-tax flexible spending and dependent care plans Parental leave and adoption assistance Paid time off, including 5 to 20 vacation days per calendar year (based on tenure) and paid sick leave Deferred compensation plan, if the team member meets the required income threshold Life Time is a place for everyone. As an organization, we are committed to an inclusive, diverse and equitable workplace that respects and celebrates the unique contributions of each individual while ensuring we remain an equal opportunity employer that recruits, hires, trains and promotes based on merit and qualifications.

Posted 2 weeks ago

Project Manager - D-logo
Project Manager - D
Resa PowerBlaine, MN
Position Summary The Project Manager is responsible for being an organized, service-orientated individual to manage projects for a variety of Customers. Position is responsible for communicating with a variety of departments, vendors, employees, and customers to ensure projects are completed on time and to budget. Position also will suggest additional services to Customers that will enhance and/or ensure the safety and efficiency of the Customer's operation. Responsibilities Complete Power Systems Tech duties including but not limited to: Inspect, test, troubleshoot, perform start-up and collect data of low, medium and high voltage (to 500kV) electrical systems. MCC's, Breakers and moderately complex relay calibration and power metering. Test and calibrate electro-mechanical and solid-state relay. Low, Medium and High voltage switchgear and circuit breaker testing. Rotate emergency on-call duty and if called respond to customer emergencies in a timely manner. Total responsibility for awarded jobs includes but is not limited to: Order material as needed; Order subcontract services as needed. Use purchase order and subcontract agreement; Follow up on all deliveries of materials to ensure job stays on schedule. Meet customers on-site and review and identify their needs as needed. Schedule jobs with customer. Generate work orders for technicians. Prioritize and formulate an appropriate schedule to execute client work. Generate accurate detailed reports on a timely basis. Provide technical support to the field service personnel as it relates to testing and troubleshooting of electrical power distribution systems. Willing to work on or field supervise projects as needed. Communicate with clients, management and their team for effective problem resolution and transfer of pertinent information. Accountable for maintaining status of projects and providing the client with this information. Conduct client communication in a highly customer service oriented manner and potentially expand the scope of project work as well as negotiate any extra charges associated with work performed. Help manage the on-going schedule and travel planning to facilitate timely response to customers. Work may require flexible hours, weekends, holidays and night work. Must be available for out-of-town work. All work and decisions shall be conducted in strict compliance of all regulatory law. Observe all safety rules and Best Practices; Follow all company policies and procedures. Other duties assigned. Required Experience and Qualifications: Bachelors degree in related field or experience equivalency and a minimum of 5 years related experience. Ability to read and understand complex blueprints, schematics, parts lists, and additional technical materials for troubleshooting circuit breakers and electrical power equipment. Experience in a testing environment. NETA Certification. Effectively communicate verbally and in writing with customers and peers. Dependable and responsible with good judgment and organizational skills. Good customer service, time management and follow-up skills. Self-management of assigned projects and job cost accountability to perform work within budgeted cost estimates. Able to meet deadlines and handle multiple tasks. Able to work with various people throughout the organization-Customer Focused. Focus on accuracy and efficiencies. For positions that utilize a company vehicle, will be required to have a valid driver's license. Who we are! RESA Power is a dynamic, people first organization that prides itself on being the employer of choice in its industry! RESA is fortunate to have an extraordinarily talented group of people who take pride in everything they do! RESA Power has locations throughout the United States & Canada. We are a trusted service provider committed to ensuring the safety, performance, and compliance of electrical distribution systems. With a track record of long-term partnerships and excellence in customer experience for nearly a decade! Our Mission Ensure reliable and safe mission-critical power across our customers' electrical infrastructure lifecycle. Our Vision To be the premier, first-choice, trusted provider in the US and Canada for critical power services and products by delivering the best customer and employee experience in the industry. Core Cultural Competencies We do it right We pride ourselves on our integrity and expertise. We don't cut corners. You perform job responsibilities safely, efficiently, and thoroughly all day, every day. You conduct yourself professionally, ethically, and honestly. You display sound judgment and decision-making skills. You avoid choosing courses of action that assume unreasonable risk to yourself or the Company. You are on time and preplan time off. You produce a quality product. We are customer driven Our number one concern is our customer and our long-term relationships with them prove our dedication. You approach job responsibilities with enthusiasm, professionalism, and in a customer focused manner. You promote goodwill by handling all contacts (example: coworkers, management, vendors, customers, etc.) with respect, courtesy, cooperation, attentiveness and follow instructions from management. We focus on growth We are dedicated to growing the company and our employees. You understand and apply your knowledge of techniques, policy, procedures, equipment, and skills involved in the job. You seek out new assignments and assume additional duties. You seek to expand your abilities (certifications, continuing ed, OTJ experience, etc.). We solve problems Every day is different, so we need to be innovative, decision makers, flexible and adaptable. You efficiently and thoroughly complete assignments. You perform work assignments independently. You propose new ideas and find better ways of doing things. We get it done We are efficient, reliable and no nonsense. We work hard, but we also play hard. You follow through on commitments in a timely way. You produce easily understandable and accurate reports that meet customer and/or Company expectations. You actively listen. You seek advice and help as appropriate. You can effectively deliver messages to a variety of individuals (RESA employees, vendors, customers, etc.). We build strong relationships Our leaders are servant leaders. We provide you with the support of a well-run company, but the connectedness of a family. We collaborate with each other and our customers. You collaborate to create the best solutions for each other and our customers. You build strong relationships within the team, across RESA departments and locations and with customers and vendors. Additional Information Compensation: Pay range for this role ranges from $50 to $55 (depending on experience, skillset, and NETA certification level) per hour. Full benefits including medical, pension, Employee Ownership Plan, and paid time off. Physical Demands: Lifting or moving a minimum of 50lbs on a daily, crawling, climbing, standing for long periods of time, and working in non-ideal conditions. Also responsible for completing computer work. RESA Power is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, or veteran status.

Posted 30+ days ago

Entry Level Technician - Rosemount, MN-logo
Entry Level Technician - Rosemount, MN
Mistras GroupRosemount, MN
The Assistant Technician will assist the Level II NDE Technician with the designated NDT method activities while gaining experience and knowledge.MAJOR RESPONSIBILITIES/ACTIVITIES: Assist technicians with setting up and tearing down of equipment Perform routine and preventive maintenance tasks, and overall upkeep of equipment and facilities. Assist with proper documentation and reports of services provided. Learn and abide by company policies and procedures.MINIMUM REQUIREMENTS: High school diploma or equivalent. Must be able to communicate with clients, supervisors, and co-workers. Must possess a valid driver's license and have a clean driving record. Proven ability to follow directions and procedures.ESSENTIAL PHYSICAL FUNCTIONS:Working Conditions: Field duties require outdoor work in a plant environment. Working in plant and/or shop areas around production machinery with extreme noise levels. Must be able to wear safety equipment as required by the safety department for personal protection.Essential Physical Functions: Ability to frequently lift and carry 50 pounds. Sufficient clarity of speech and hearing or other communication capabilities, with or without reasonable accommodation, which permits employee to communicate effectively. Sufficient vision or other powers of observation, with or without reasonable accommodations, which permits employee to conduct investigations. Sufficient manual dexterity with or without reasonable accommodations, which permits the employee to perform routine office duties. Sufficient personal mobility and physical reflexes, with or without reasonable accommodations to perform office duties and travel when necessary to off-site locations. Sufficient personal mobility to maneuver within a refinery or plant environment to include the ability to gain access to elevated platforms via ladders and stairwells. Ability to work at range of elevations above grade and confined spaces.This job description reflects management's assignment of essential functions; it does not prescribe or restrict the tasks that may be assigned. MISTRAS offers full-time employees company benefits that include medical, dental, life, vision, and a 401(k) retirement plan. #LI-AB1MISTRAS strives to provide a positive work environment that values excellence in safety and quality, free from discrimination and harassment. Every MISTRAS employee plays a part in our Company's success and making this a great place to work. We are committed to a work place where all employees are free to raise issues, concerns and questions for the improvement of our operations and work environment. Safety is the overriding priority in everything we do; all duties critical to safety, quality, and environmental protection are carried out in compliance with all requirements and with personal accountability.Note to Applicants:Smoking is prohibited in all indoor areas of the Company unless designated smoking areas have been established by a particular location in accordance with applicable state and local law.Note to Rhode Island Applicants: The company is subject to Chapters 29-38 of Title 28 of the General Laws of Rhode Island, and is therefore covered by the states worker's compensation law.Initial ( if applicable) Massachusetts Applicants: I understand that it is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.Initial ( if applicable): Maryland Applicants: I UNDERSTAND THAT UNDER MARYLAND LAW, AN EMPLOYER MAY NOT REQUIRE OR DEMAND, AS A CONDITION OF EMPLOYMENT, PROSPECTIVE EMPLOYMENT OR CONTINUED EMPLOYMENT, THAT ANY INDIVIDUAL SUBMIT TO OR TAKE A POLYGRAPH OR SIMILAR TEST. AN EMPLOYER WHO VIOLATES THIS LAW IS GUILTY OF A MISDEMEANOR AND SUBJECT TO A FINE NOT EXCEEDING $100. Mistras Group, Inc is an Equal Opportunity Employer/Veterans/Disabled

Posted 30+ days ago

Shelter Advocate-logo
Shelter Advocate
Simpson Housing ServicesMinneapolis, MN
Summary The shelter advocate ensures a safe, clean, supportive, and affirming environment for single adults, which serves 44 men and 22 women every day. This part-time role that works weekend evening shifts (Friday-Sunday; 4:00PM-12:00AM) and focuses on providing advocacy, resources, crisis management and operational support for guests. Participant populations may include individuals with chemical abuse issues, criminal histories (drug charges, prostitution, fraud, etc.), and/or mental health issues. The shelter advocate may provide back-up for other advocates during periods of absence or during times of increased workloads. This position plays a vital role in fostering a hospitable and secure environment while coordinating with staff, volunteers and community partners. Responsibilities Facilitate positive on-site shelter operations: Communicate and enforce shelter rules while maintaining a positive atmosphere. Greet, screen, and assist guests at shelter entry; oversee paperwork and updates. Supervise and provide guidance to interns, volunteers and meal groups. Provide an awake presence and primary contact for guest questions. Provide a hospitable environment for guests and volunteers. Maintain shelter cleanliness and organization, including, bed storage, unused lockers and donations. Manage supplies and complete daily operational tasks. Provide quality coordination of services: Communicate regularly and coordinate services with all team members including the Supervisor. Arrive on time for scheduled shifts and meetings. Be informed of issues of homelessness and the shelter system. Provide relevant support and advocacy to assigned guest caseload: Meet regularly with guests to determine needs. Provide support services including linkage with appropriate community resources, housing, and advocacy. Assist and support guests with crisis and conflict management issues. Complete accurate and thorough documentation and recordkeeping in a timely manner: Log clear and concise case notes of daily events. Maintain accurate, timely documentation, including case notes, statistical data and guest records. Participate in reporting for funding sources and site visits. Use necessary computer systems, including HMIS, with competence and attention to detail. Team and Professional Engagement: Develop and maintain positive working relationships with staff, volunteers, and participants. Attend and participate in all work-related meetings. Respectful and appropriate attire and communication are required when interacting with guests, volunteers, staff, and the public to maintain a positive representation of the organization. Maintain confidentiality. Adhere to a standard framework of boundaries in all interactions with guests, volunteers, staff and public. Commitment to equity and anti-racism: Work within and across agency departments to build a culture of equity and antiracism. Evolve knowledge and strategy of equity and antiracism on an individual and team level. Participate in meetings, trainings, and workshops hosted by SHS about diversity, equity, inclusion, antiracism, and other related topics. Qualifications Required: High school diploma or GED. Evening availability and reliable transportation. Effective written and verbal communication Commitment to confidentiality and professional boundaries. Preferred: Experience working with low-income, homeless and diverse populations. Experience working with individuals with mental health challenges, chemical dependency or abuse. At least 1 year of direct social service experience.

Posted 4 weeks ago

Insurance Associate - Management Liability-logo
Insurance Associate - Management Liability
Marsh & McLennan Companies, Inc.Golden Valley, MN
Insurance Associate - Management Liability Our not-so-secret sauce. Award-winning, inclusive, Top Workplace culture doesn't happen overnight. It's a result of hard work by extraordinary people. The industry's brightest talent drive our efforts to deliver purposeful work and meaningful impact every day. Learn more about what makes us different and how you can make your mark as a Insurance Associate at MMA. Marsh McLennan Agency (MMA) provides business insurance, employee health & benefits, retirement, and private client insurance solutions to organizations and individuals seeking limitless possibilities. With offices across North America, we combine the personalized service model of a local consultant with the global resources of the world's leading professional services firm, Marsh McLennan (NYSE: MMC). A day in the life. As a Insurance Associate on the Management Liability team, you'll be responsible for working directly with Insurance Specialists, Sr. Insurance Specialists, VP/Insurance Directors, Producers and service teams to provide excellent customer service and technical insurance program placements. This individual is responsible for servicing and retaining an existing book of business which includes marketing and placement of new & renewal management liability insurance coverages, preparation of client presentation documents, timely and effective communication with insurance carriers, colleagues and clients and documentation of internal and external communications. In addition, the Insurance Associate is responsible for miscellaneous projects as directed. Our future colleague. We'd love to meet you if your professional track record includes these skills: High school diploma or equivalent, required Working knowledge of management liability insurance coverage Must be detailed with excellent organizational and time management skills Good interpersonal skills and high sense of urgency Excellent written and verbal communication skills Ability to effectively build and maintain positive working relationships with management, colleagues and clients Proficiency in MS Office applications required These additional qualifications are a plus, but not required to apply: College degree preferred Direct experience in management liability lines of insurance preferred We know there are excellent candidates who might not check all of these boxes. Don't be shy. If you're close, we'd be very interested in meeting you. Valuable benefits. We value and respect the impact our colleagues make every day both inside and outside of work. Our culture promotes colleague well-being through robust benefits programs and resources, professional and personal development opportunities, and fulfillment through meaningful work. Some benefits included in this role are: Generous time off, including personal and volunteering Tuition reimbursement and professional development opportunities Hybrid work Charitable contribution match programs Stock purchase opportunities To learn more about a career at MMA, check out our website or flip through our recruiting brochure. Follow us on social media to meet our colleagues and see what makes us tick: Instagram Facebook X LinkedIn Who you are is who we are. We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients. We are always seeking those with ethics, talent, and ambition who are interested in joining our client-focused teams. Marsh McLennan and its affiliates are EOE Minority/Female/Disability/Vet/Sexual Orientation/Gender Identity employers. #MMAUMW #LI-Hybrid #MMABI The applicable base salary range for this role is $46,400 to $86,500. The base pay offered will be determined on factors such as experience, skills, training, location, certifications, education, and any applicable minimum wage requirements. Decisions will be determined on a case-by-case basis. In addition to the base salary, this position may be eligible for performance-based incentives. We are excited to offer a competitive total rewards package which includes health and welfare benefits, tuition assistance, 401K savings and other retirement programs as well as employee assistance programs.

Posted 3 weeks ago

Financial Analyst - Reporting And Analysis-logo
Financial Analyst - Reporting And Analysis
IDI DistributorsChanhassen, MN
Job Summary: Compensation: $65,500 - $91,600 The Financial Analyst - Reporting and Analysis will partner with executive and sales leaders in reporting and analysis. This position will be an integral part of the Financial Planning & Analysis (FP&A) team and will work closely with Executive Management, Operations, and business leadership. Responsibilities/Duties: Support sales teams with revenue, customer, salesperson, price/volume reporting & analysis Develop and maintain key financial dashboards and reports for executive and regional leaders Prepare monthly executive leadership team reports and quarterly business reviews Report on macroeconomic indicators and analyze financial results of key competitors Develop, maintain, and distribute ad-hoc reports for executive and sales leadership Ensure accuracy and timeliness of key reporting and analysis deliverables Maintain and update security access for dashboards and financial reports Lead training of reporting tools and dashboards to new hires and the sales organization Document workflows, analytical techniques, and business processes Other duties as required to benefit the organization Leadership Competencies: Leads Self o Communicates Effectively & Candidly o Drives for Results o Demonstrates Accountability o Takes Initiative o Collaborates Qualifications/Skills: Financial Modelling and Dashboarding Experience; SAP Analytics Cloud or Tableau preferred Highly skilled in the use of Microsoft Office products including Excel, PowerPoint, Word Proficiency in the use of ERP accounting software; SAP preferred Understanding of complex financial ratios and financial performance measurements General knowledge of GAAP and accounting theory Strong interest in interpreting and telling a story with data, trends and analysis Detail-oriented, ability to work independently and as part of a team Must have good written, verbal, and analytical skills One of the core values at IDI is Family, and it shows in our benefits! From health coverage (medical, dental, vision) to a 401(k) with a company match, we take care of our team members. Enjoy paid time off for vacation and holidays, plus perks like life and disability insurance and an employee assistance program to support you when you need it most. We know that benefits are an important part of your compensation package, so we'll share full details on eligibility and benefits during the hiring process.

Posted 30+ days ago

Secondary Reading Interventionist - Minnesota Connections Academy-logo
Secondary Reading Interventionist - Minnesota Connections Academy
Connections AcademySaint Paul, MN
School Summary: Minnesota Connections Academy (MNCA) is a tuition-free, online public charter school for students in grades K-12 throughout Minnesota. MNCA is a member of the Minnesota Transitions Charter School (MTCS), a K-12 academic community. MNCA is a state-approved online program operated through a contract with Connections Academy of Minnesota, LLC, to provide the educational program and other services. MNCA is accredited by the North Central Association Commission on Accreditation and School Improvement, an accrediting division of AdvancED. Position Summary and Responsibilities Working from your home or from our office in St. Paul, Minnesota, the Secondary Reading Interventionist will provide assistance to K-12 students who are at risk of failing courses. Additionally, students who have failed English courses will receive information from the Intervention Specialist about credit recovery opportunities. Important functions of the job include analyzing data, working with individual students or small groups, traveling throughout the state to meet with students, parents, learning coaches, working directly with teachers and meeting with students, parents, and learning coaches virtually or in person. The Secondary Reading Interventionist will be responsible for the successful completion of the following tasks: Identify at risk students based on student grades and test scores that are below proficiency level, and could include: State Standardized Tests Attendance records, discipline records, communication logs, RTI meeting minutes, grade retention records, and transcripts; School administered diagnostic tests Develop and implement individual intervention strategies to increase the likelihood that these students will stay in school, move on to each grade and graduate on time; Work with students to develop individual achievement plan to include the best program to meet academic and post-secondary goals; Assist students and teachers to develop a transition program for 9th graders to successfully adapt to the rigor and expectations of high school; Provide training to parents of students identified as being at risk of not passing grades or graduating; Identify and link area social agencies with youth at risk of not passing and their parents/guardians; and Other duties as assigned Must be able to use a personal electronic device and an email address for two-step authentication Note: The anticipated starting salary for Minnesota-based individuals expressing interest in this position begins at $42,000-$57,000 per year. Benefits available to eligible employees can be seen at https://www.connectionsacademy.com/careers/benefits . Minnesota Connections Academy strives to create an inclusive environment that welcomes and values the diversity of the people we serve. We foster fairness, equity, and inclusion to create a workplace environment where everyone is treated with respect and dignity.

Posted 30+ days ago

Associate General Counsel - Remote-logo
Associate General Counsel - Remote
UnitedHealth Group Inc.Minnetonka, MN
At UnitedHealthcare, we're simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable and equitable. Ready to make a difference? Join us to start Caring. Connecting. Growing together. Positions in this function provide legal advice and services on issues concerning the rights, obligations, risks and privileges of the organization. Acquire deep knowledge of the industry and the specific business practices of the Clinical Services Organization within UnitedHealth Group so as to best advise senior business leaders. Provides a full range of legal advice and services and may specialize in one of more areas such as commercial law, contracts law, benefit law, insurance law, litigation, regulatory and compliance. You'll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges. Primary Responsibilities: Provide legal counsel on the development and implementation of reimbursement policies and administrative protocols across the enterprise Provide legal support for affordability programs across all lines of business Support the development of clinical programs across all lines of business Proactively identify and resolve legal matters Develop best practices and processes for addressing emerging legal and business risk Support product development and benefit interpretation processes Coordinate with Regulatory Affairs department in responding to regulatory inquiries; assisting with development and deployment of regulatory outreach strategies Collaborate with colleagues across UnitedHealth Group's legal and compliance departments Assist in the review, preparation and negotiation of various products, documents and contracts You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: Juris Doctorate degree Current license to practice law in at least one US jurisdiction 2+ years of experience practicing law Ability to provide timely and responsive legal support for business partners located across all U.S. Time Zones and located internationally Preferred Qualifications: Relevant legal experience in health law, commercial healthcare insurance, Medicaid managed care, Medicare Advantage, litigation, contracting and/or healthcare provider legal support Experience with regulatory agencies, providers, and/or clinical delivery Solid understanding of health insurance and/or the managed care industry Proven success in collaborating across a matrixed business and legal environment Demonstrated understanding of business problems related to assigned legal projects and ability to evaluate and determine appropriate legal course of action to meet business unit needs Excellent written and verbal communications skills Well-developed presentation skills Ability to drive results Solid work ethic Advanced negotiation skills Ability to work effectively in an ambiguous environment Ability to work in a fast-paced, results-oriented workplace Ability to prioritize and work effectively under time constraints Comfortable taking ownership and accountability for projects Ability to build and maintain rapport with superiors, peers, subordinates, and external company contacts All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy The salary range for this role is $106,800 to $194,200 annually based on full-time employment. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. UnitedHealth Group complies with al minimum wage laws as applicable. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you'll find a far-reaching choice of benefits and incentives. Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

Posted 2 weeks ago

Registered Nurse RN 5000 Bonus-logo
Registered Nurse RN 5000 Bonus
Augustana Care CorporationHopkins, MN
Wonderful Registered Nurse (RN) positions are available at our award-winning Cassia senior community, Chapel View! New grads are welcome! In this role, you'll provide compassionate, high-quality care to residents, administer medications, and collaborate with a dedicated team to ensure the best possible outcomes. The ideal candidate is a skilled and dependable Registered Nurse (RN) who thrives in a team-oriented environment and is committed to enhancing the lives of older adults. If you're looking for a rewarding role in a supportive, nonprofit community, we'd love to have you join our team! Position Type: Full-Time and Part-Time Bonuses: $5,000 (Full-Time) $2,500 (Part-Time) Available Shifts: Evenings (2:30pm to 11:00pm), Part-Time or Full-Time Days (6:30am to 3:00pm), Full-Time Nights (NOC) (10:30pm to 7:00am), Part-Time Wage: $37.00-$45.10 / per hour depending on experience Location: 615 Minnetonka Mills Road, Hopkins, MN 55343 Nurse responsibilities: Displays a courteous attitude and respect for all residents, families, and staff. Administers medications and/or treatments in accordance with physician's orders and monitors for effectiveness/response. Manages medications, supplies, and equipment including ordering, receiving, storing, and disposing of all items in accordance with policies and procedures. Documents care using computerized medication administration and charting software. Notifies Clinical Manager, attending physicians, and family members of significant changes in a resident's condition, and takes follow up action as necessary. Performs additional duties as required. Nurse skills and requirements: Must have a current Minnesota RN license and be in good standing. Self-starter with a desire to be a part of a team. Excellent communication and organizational skills Cassia Benefits: Competitive Pay with experience-based raises Tuition Assistance & Student Loan Forgiveness (site-specific) Generous Paid Time Off (PTO) & 403(b)/401(k) with Employer Match Comprehensive Health Benefits (Medical, Dental, Vision, Disability, Life Insurance) for Full-Time Employees Staff appreciation events & management supported work environment Metropass - discounted bus pass Conveniently located on the bus line near local shops and restaurants.

Posted 3 days ago

Retail Sales Associate-logo
Retail Sales Associate
Francesca's Collections, Inc.Eden Prairie, MN
Location: 8251 Flying Cloud Drive Eden Prairie, Minnesota 55344 Employee Type: Regular We offer a creative and friendly environment with plenty of opportunity for advancement. Who We Are Our inclusive brand reflects our people and commitment to the world. We want you to be part of delivering unique, free-spirited fashion and lifestyle products & create a space to amplify the voices of everyone seeking self-expression. What You'll Do Our Stylist role creates an engaging francesca's guest experience for every guest, every time they shop in our boutique. In this role, you will exude warmth and positive energy, initiating conversation and connecting with guests in a genuine, fun way. While the primary focus of the Stylist role is guest experience, additional responsibilities include: Processing transactions accurately and efficiently using the boutique point-of-sale system. Embracing product knowledge, current trends, and boutique promotions to inspire the guest. Assisting to maintain a visually inspiring boutique including recovery and replenishment of product. Partnering with the leadership team to execute company direction and complete tasks while prioritizing our guest. Adhering to company policies and procedures. What You'll Get A flexible schedule Growth and advancement opportunities A generous team member discount Paid Parental Leave Position Requirements Ability to work flexible hours to meet the needs of the boutique including nights, weekends, and holidays Ability to work with a sense of urgency in fast-paced environment Contribute to a positive and fun professional work environment Physical Requirements Ability to effectively maneuver around sales floor and stockroom, repetitive bending, prolonged standing, twisting, stooping, squatting and climbing Must be able to work independently Must be able to lift and carry up to 35 lbs We are continually sourcing and attracting top talent. We consistently seek candidates for current and future consideration. If you believe your skills, experience, and passion would be a great fit for francesca's, we encourage you to apply today. francesca's is an equal opportunity employer. francesca's understands that it is our team members that contribute to our growth and we invite you to help us continue in our success!

Posted 30+ days ago

Special Education Teacher - Minnesota Connections Academy-logo
Special Education Teacher - Minnesota Connections Academy
Connections AcademySaint Paul, MN
School Summary Minnesota Connections Academy (MNCA) is a tuition-free, online public charter school for students in grades K-12 throughout Minnesota. MNCA is a member of the Minnesota Transitions Charter School (MTCS), a K-12 academic community. MNCA is a state-approved online program operated through a contract with Connections Academy of Minnesota, LLC, to provide the educational program and other services. MNCA is accredited by the North Central Association Commission on Accreditation and School Improvement, an accrediting division of AdvancED. Position Summary and Responsibilities Minnesota Connections Academy seeks a Special Education Teacher to deliver specially designed instruction. Working from your home office in Minnesota, the Special Education Teacher will "virtually" manage instructional programs for students with special needs. The Special Education Teacher will participate in all steps of the IEP process. They will work closely with other teachers and special education professionals to ensure that the school's special education program is successful and operating in compliance with federal and state regulations. The Special Education Teacher will utilize technology to deliver virtual instruction. Key Responsibilities of the Special Education Teacher: Manage and provide instructional guidance, virtual teaching and general strategies for a caseload of students requiring direct and/or indirect services; Develop, write, implement, and monitor IEPs and 504 plans; Monitor student progress, complete report cards and conduct parent conferences; Communicate regularly with student's IEP team, including; parents/learning coaches, related service providers, and other school staff to ensure their IEP goals are being met, and that their needs are addressed in a timely and appropriate fashion; Provide direct services to students, including services delivered through web-conferencing software, as needed; Schedule, organize and conduct IEP related meetings in a virtual environment, as needed; Participate in the school's Student Support Team; help teachers and learning coaches develop and implement program modifications and strategies for all students; Assist, as needed, with the organization and proper implementation of all paperwork, documentation and procedures for the IEP process; Assist with the coordination of related service providers as mandated by their IEPs; Maintain accurate and up-to-date data in the school's Learning Management System and special education software; Assist with administering state testing and coordinate the special adaptations that are required based on the IEP; Other duties as assigned. Capabilities Customer Centric- Acts with a strong customer mindset (both internal and external) and is a visible advocate for the customer. Builds strong relationships with school staff, students and families and uses those to improve their experience and outcomes. Communications- A great communicator who engages teams and stakeholders with thoughtful delivery and messages that resonate. Confident Public Speaker. Produces high-quality written communications. Works well in a matrix- Models collaboration, solves problems efficiently and constructively with peers, builds trust and support. Agile and flexible in day-to-day operations and duties. Demonstrated ability to work well in fast-paced environment Takes personal responsibility- Can be relied on to complete tasks timely and well, demonstrates "ownership" regardless of the outcome, proactive in exploring and exploiting new opportunities. Shows a commitment to goal-directed management and accountability Requirements Degree in Special Education or related Education Field Valid Minnesota PK-12 Special Education certificate Successful background checks or clearances, including the Child Abuse History Clearance Experience in policy (IDEA) and/or administration with Special Education Strong technology skills (especially with Microsoft Office products and Google Suite) Excellent communication skills, both oral and written Highly organized and punctual Customer-centric High degree of flexibility and agility Demonstrated ability to work well in fast paced environment Team player track record Willingness to travel for marketing, state testing and other school events (may require occasional overnight travel) Ability to effectively work remotely Must be able to use a personal electronic device and an email address for two-step authentication Note: The anticipated starting salary for Minnesota-based individuals expressing interest in this position begins at $42,000-$57,000 per year. Benefits available to eligible employees can be seen at https://www.connectionsacademy.com/careers/benefits . Minnesota Connections Academy strives to create an inclusive environment that welcomes and values the diversity of the people we serve. We foster fairness, equity, and inclusion to create a workplace environment where everyone is treated with respect and dignity.

Posted 30+ days ago

Manager Trainee-logo
Manager Trainee
Autozone, Inc.Saint Cloud, MN
The Manager in Training (MIT) position is expected to be a short-term transitional role that provides both work assignments and training opportunities to prepare MITs to be promoted into Retail/Commercial Store Management positions. From the date of entry into the AutoZone MIT program, it may be possible to progress to a management position within approximately 8-12 weeks, depending on the prior experience and performance of the MIT. Responsibilities An MIT is a member of the management team. As a member of management, an MIT will be expected to Live The Pledge, deliver WOW! Customer Service, and drive store execution and performance. Under the supervision of the Store Manager, the MIT will maintain an engaged, productive store team through strong leadership, demonstrating initiative and leading by example. The MIT is responsible for supporting the Store Manager in the overall operation of the store to include: Overall store retail/commercial management, supervision, and policy implementation Financial management - manage, analyze and reconcile monthly P&L statements Employee staffing, training, and development Inventory management Customer service leadership MITs are also responsible for completing operations and management skills training, and learning about key aspects of the business and AutoZone culture. MITs must maintain satisfactory performance and must demonstrate consistent progression through the training program in order to remain in the pipeline role and be considered for management openings. Note: Selection for the MIT position does not guarantee promotion into a Store Manager/Commercial Sales Manager position. Whether and when an MIT is actually promoted to management is dependent on a variety of factors, including but not limited to performance and availability of management openings. Requirements 1 -2 years of previous experience as a retail manager or supervisor Ability to work a full-time flexible schedule, including morning, night and weekend shifts, and to work overtime as needed Bilingual preferred, but not required Previous automotive experience preferred, but not required Previous experience analyzing company financials including Profit and Loss Statement preferred, but not required Benefits at AutoZone AutoZone cares about people. That's why AutoZone offers thoughtful benefits programs with one-on-one benefit guidance designed to improve AutoZoners' physical, mental and financial wellbeing. Some of these benefits include: Competitive pay and paid time off Unrivaled company culture Medical, dental, vision, life, and short- and long-term disability insurance options Health Savings and Flexible Spending Accounts with wellness rewards Exclusive Discounts and Perks, including AutoZone In-store discount 401(k) with Company match and Stock Purchase Plan AutoZoners Living Well Program for mental and physical health Opportunities for career growth and tuition reimbursement Eligibility and waiting period requirements may apply; benefits for Autozoners in Puerto Rico, Hawaii or the U.S. Virgin Islands may differ. Learn more about all that AutoZone has to offer at careers.autozone.com An ONLINE APPLICATION is REQUIRED. Click the Apply button to complete your application. For step-by-step instructions on how to apply visit careers.autozone.com/candidateresources Fair Chance Statement: An applicant's criminal record is not a disqualification from employment and will be considered individually based on factors such as the relationship between the position sought and the criminal offense, the nature of the offense and the time elapsed since the offense, and any other relevant information. This includes compliance with the San Francisco Fair Chance Ordinance, the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the New York City Fair Chance Act and the Philadelphia Fair Chance Hiring Act. As permitted by state or local law, AutoZone may consider certain offenses to be relevant to positions responsible for conducting or overseeing financial transactions on behalf of AutoZone, driving company vehicles and/or supervision of minors. Philadelphia Fair Chance poster: https://www.phila.gov/media/20210423160847/Fair-Chance-Hiring-law-poster.pdf Please note: We continuously accept applications for this position. Our hiring managers frequently review submissions and will contact you if we think you are a good fit for our team. Compensation Range (USD): MIN 19.7 - MID 20.42 - MAX 21.14

Posted 30+ days ago

General Manager - Lakeville, MN-logo
General Manager - Lakeville, MN
Goodwill/Easter Seals MinnesotaLakeville, MN
Position Summary: The General Manager is responsible for maximizing sales and revenues to meet Donated Goods Retail's commitment to the mission and values of Goodwill-Easter Seals MN. This position provides high-level leadership and guidance through development and training of store personnel and store operations. Day in the life: In a typical day, a General Manager can expect to... Store Operations: Ensure the retail store operates efficiently and effectively. Talent Management: Ensure store talent is trained and developed and manage store personnel needs. Store Business Management: Ensure financial and business control through reporting and communication. Services and Programs: Ensure continued community involvement and education around Goodwill-Easter Seals Safety: Help contribute to a safe, welcoming environment for employees and customers. Job Pay & Perks: Pay range: $69,400 - $101,775 Goodwill-Easter Seals Minnesota (GESMN) prioritizes work-life balance. We offer competitive pay, flexible hours, generous paid time off (PTO) program, competitive medical, dental and vision plans, employer-paid life insurance, 401(k) plan with employer match, employee discount! Work-life balance: every/other weekend rotation, no overnights or late closing shifts, and limited holiday hours GESMN retail locations are closed New Year's Day, Easter Sunday, Independence Day, Thanksgiving Day, Christmas Eve, and Christmas Day! Opportunities for career development and advancement About You: Required Knowledge & Skills: Ability to communicate effectively with supervisors, employees and customers Proficient in Windows and Microsoft applications Ability to work independently and coordinate multiple projects simultaneously Excellent organizational and administrative skills with the ability to prioritize Strong attention to detail Strong analytical, problem solving and strategic thinking skills Strong people management and coaching skills Knowledge/expertise working with persons with disadvantages and/or disabilities and barriers to employment Ability to recruit high quality individuals and build a strong team Ability to handle sensitive and confidential information appropriately Ability and desire to provide excellent customer service Ability to interact with a diverse population in a human-services setting Prior Experience & Education: 3-5 Years of relevant experience required Bachelor's or Associate degree preferred About Us: Goodwill-Easter Seals Minnesota is a 501(c)3 nonprofit that has been creating career possibilities together with partners since 1919. Many people know Goodwill stores, but don't know store proceeds support nearly 20 programs for job seekers to access resources and find careers that lead to advancement. Read more about us here. Goodwill-Easter Seals Minnesota (GESMN) is an Equal Opportunity Employer. GESMN will not discriminate against any employee or applicant based upon a person's race, color, creed, religion, national origin, sex, marital status, disability, status with regard to public assistance, age, sexual or affectional orientation, gender identity, familial status, ancestry, local human rights commission activity, citizenship, genetic information, protected veteran or military status, or any other categories protected by law.

Posted 1 week ago

Upsells - Uptown Theater (Minneapolis)-logo
Upsells - Uptown Theater (Minneapolis)
Live Nation Entertainment INCMinneapolis, MN
Job Summary: WHO ARE WE? Live Nation Entertainment is the world's leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 500 million tickets sold annually and more than 12,000 clients worldwide. Live Nation Concerts is the largest provider of live entertainment in the world promoting more than 40,000 shows and 100+ festivals annually for nearly 4,000 artists in over 40 countries. These businesses allow Live Nation Media & Sponsorship to create strategic music marketing programs that connect over 1,000 brands with the 98 million fans that attend Live Nation Entertainment events each year. For additional information, visit www.livenationentertainment.com. Live Nation's Concerts Division is where tours are born, artists come to life, and fans get to experience the rush of live music. From our dozens of owned/operated Amphitheaters to our Global Touring team, from Ticketing and Venue Operations to Marketing and Sales... we foster a fun and upbeat work culture with no shortage of opportunities. With perks ranging from free concert tickets to dog-friendly offices, to progressive benefits like student loan reimbursement and adoption/fertility support... it's no wonder we are certified as a Great Place to Work organization and one of People Magazine's "50 Companies that Care". We want everyone to feel like they belong and can thrive in our community, so we strive to help you achieve your career and personal goals. Live music is our passion and where we find our common ground. There has never been a better time to join Live Nation. WHO ARE YOU? Passionate and motivated. Driven, with an entrepreneurial spirit. Resourceful, innovative, forward thinking and committed. At Live Nation Entertainment, our people embrace these qualities, so if this sounds like you then please read on! The Role: The upsell team is a fun and unique position inside our venue. As a member of this team, you will be responsible for communicating to our guests about additional amenities that the venue has to offer, such as VIP reserved Seating. This team will work closely with the Box Office Manager and operations team to determine what offers will be available for each show, and how this will be communicated to our guests. It is the perfect position for someone who is detail oriented and enjoys working independently while still being part of a team. Job Functions: Greet all guests and assist in answering any questions they may have about the venue Sell all the various upsells offered at each event including VIP Seating Communicate daily concert promotions, upgrades, future ticket deals to guests Assist in setting up and breaking down chairs, signs, and tables as needed Examine tickets or passes pre-purchased to determine authenticity, using criteria such as color or date issued Maintain order and ensure adherence to safety rules Handle credit card transactions according to Live Nation's audit guidelines Balance out at the end of each shift with a supervisor Qualifications: Required High school diploma/GED Must be at least 18 years of age Excellent verbal, written and interpersonal communication skills Familiar with iPhone and iPad technology Ability to work weekdays, weekends and holidays, including late evenings Preferred Point of sales experience Customer service experience Physical Demands/Working Environment: Working environment is fast-paced, often loud and stressful Position requires extended periods of prolonged standing and working on your feet Must be able to lift or move up to 25 lbs. using proper lifting techniques EQUAL EMPLOYMENT OPPORTUNITY We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and homelife. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It's talent that matters to us and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities. Live Nation strongly supports equal employment opportunity for all applicants regardless of age (40 and over), ancestry, color, religious creed (including religious dress and grooming practices), family and medical care leave or the denial of family and medical care leave, mental or physical disability (including HIV and AIDS), marital status, domestic partner status, medical condition (including cancer and genetic characteristics), genetic information, military and veteran status, political affiliation, national origin (including language use restrictions), citizenship, race, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, and gender expression, sexual orientation, or any other basis protected by applicable federal, state or local law, rule, ordinance or regulation. We also afford equal employment opportunities to qualified individuals with a disability. For this reason, Live Nation will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant consistent with its legal obligations to do so, including reasonable accommodations related to pregnancy in accordance with applicable local, state and / or federal law. As part of its commitment to make reasonable accommodations, Live Nation also wishes to participate in a timely, good faith, interactive process with a disabled applicant to determine effective reasonable accommodations, if any, which can be made in response to a request for accommodations. Applicants are invited to identify reasonable accommodations that can be made to assist them to perform the essential functions of the position they seek. Any applicant who requires an accommodation in order to perform the essential functions of the job should contact a Human Resources Representative to request the opportunity to participate in a timely interactive process. Live Nation will also provide reasonable religious accommodations on a case by case basis. HIRING PRACTICES The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Live Nation recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Live Nation may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, internet recruiting, job fairs, college recruiting and search firms. --------- The expected compensation for this position is: $16.00 USD - $20.00 USD Hourly Pay is based on a number of factors including market location, qualifications, skills, and experience.

Posted 30+ days ago

Group Underwriting Consultant-logo
Group Underwriting Consultant
CareBridgeMendota Heights, MN
Group Underwriting Consultant Location: This role requires associates to be in-office 1-2 days per week, fostering collaboration and connectivity, while providing flexibility to support productivity and work-life balance. This approach combines structured office engagement with the autonomy of virtual work, promoting a dynamic and adaptable workplace. Alternate locations may be considered. The Group Underwriting Consultant underwrites and prices complex large group new business for the seven states in the west region. This is a highly visible role offering exposure to senior stake holders while working on accounts up to 15,000 members. How You Will Make an Impact Primary duties may include, but are not limited to: Participates in training of underwriting staff and sales staff. Calculates renewal rates for large complex cases based on thorough analysis of experience, location, demographics, etc. Determines and provides guidance to medical underwriters concerning the risk selection of applicants applying for individual health coverage. Coordinates with other departments to ensure accuracy and consistency of overall account reporting. Proposes rates for prospective business utilizing a combination of other carrier experience, demographic data and manual rates. Performs post-sale reviews. Prepares or supervises preparation of annual settlements, ERISA reports, rate projections, or benefit change increments and decrements. Surveys existing product portfolios by market, monitors sales results, trends and needs, recommends product portfolio changes. Assists in establishing rating and administrative procedures. Participates in major multi-functional teams as underwriting representative. Assists in the technical development of underwriting associates, which may include monitoring reports and work flow to provide recommendations on productivity and efficiency improvements. Updates and monitors departmental processes and procedures in compliance with system, regulatory and business requirements. Minimum Requirements: Requires a BA/BS in a related field; Minimum 5 years of related experience; or any combination of education and experience, which would provide an equivalent background. Preferred Skills, Capabilities and Experiences: Experienced in Medical Underwriting with a growth mindset to join the Anthem new business team. Experience as a proactive underwriter who excels in collaborating with sales teams to secure new business opportunities, all while ensuring alignment with our company's profitability and margin objectives. The ideal candidate will be adept at underwriting analysis with a creative approach to help us grow the commercial division For candidates working in person or virtually in the below location(s), the salary* range for this specific position is $83,200.00 to $149,760.00 Locations: Colorado; Illinois, Maryland, Minnesota; New Jersey; New York; Washington State In addition to your salary, Elevance Health offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). The salary offered for this specific position is based on a number of legitimate, non-discriminatory factors set by the Company. The Company is fully committed to ensuring equal pay opportunities for equal work regardless of gender, race, or any other category protected by federal, state, and local pay equity laws. The salary range is the range Elevance Health in good faith believes is the range of possible compensation for this role at the time of this posting. This range may be modified in the future and actual compensation may vary from posting based on geographic location, work experience, education and/or skill level. Even within the range, the actual compensation will vary depending on the above factors as well as market/business considerations. No amount is considered to be wages or compensation until such amount is earned, vested, and determinable under the terms and conditions of the applicable policies and plans. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law. Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health. Who We Are Elevance Health is a health company dedicated to improving lives and communities - and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve. How We Work At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business. We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few. Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process. The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws. Elevance Health is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact elevancehealthjobssupport@elevancehealth.com for assistance. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.

Posted 1 week ago

Cirrus Aircraft logo
Customer Support Representative
Cirrus AircraftDuluth, MN

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Job Description

Cirrus Aircraft's Mission is to deliver an aviation experience that is the pinnacle of innovation, quality, and safety to our customers. Cirrus Aircraft is the recognized global leader in personal aviation and the maker of the best-selling SR Series piston aircraft and the Vision Jet, the world's first single engine Personal Jet and recipient of the 2017 Robert J. Collier Trophy. Founded in 1984, the company has redefined performance, comfort and safety in aviation with innovations like the Cirrus Airframe Parachute System (CAPS) - the first FAA-certified whole-airframe parachute safety system included as standard equipment on an aircraft. To date, worldwide flight time on Cirrus aircraft has passed nine million hours and over 170 people have returned home safely to their families as a result of the inclusion of CAPS as a standard feature on all Cirrus aircraft. Find out more at cirrusaircraft.com.

Job Summary

Customer Support Representatives (CSR's) are among the first Cirrus employees a customer or partner will communicate with when they have an issue or question about their aircraft, so making a great first impression and promptly responding to their needs is essential to maintain brand loyalty and satisfaction. The FSR will assist partners, owners and pilots with maintenance, warranty questions and concerns, maintenance coordination, scheduling, and operational questions as needed. The CSR will also coordinate AOG support, parts, and repairs to return an aircraft to service as soon as possible. You will provide warranty authorizations within the policy guidelines of Cirrus Aircraft and its vendors and have the authority to make decisions outside of policy in the interest of customer satisfaction. Customer & Field support is provided primarily by email and telephone. Additional duties such as support of maintenance training dept. or AOG dispatch maybe assigned when appropriate and needed.

Duties and Responsibilities/Essential Functions

  • Be the primary customer service & technical support liaison between other departments within Cirrus or its customers, partners or vendors.
  • Support and promote company & department directives with a positive attitude. Be able to give and receive candid and helpful feedback; willing to cooperate, consider, and work with others in the department and across the organization with positive attitude.
  • Remain flexible and dynamic, able to adapt to different roles and expectations regularly.
  • Support the regional team that you report too when needed / assigned by CSD. Remain flexible.
  • Support on call (after hours) rotating schedule, answer calls, support customers as needed on nights and weekends.
  • Prioritize and respond to phone and email requests for support in a timely manner.
  • Be a liaison for customer communications while coordinating internal and external support and logistics to resolve issues as quickly as possible.
  • Evaluate and provide warranty authorizations outside of normal policies when appropriate.
  • Practice the "Cirrus Service Essentials" with all customer interactions.
  • Assume ownership from start to finish of a case.

Qualifications

To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

  • Bachelor's degree or 4 years in a customer service-focused workplace (or combination of education and experience to equal 4 years)
  • Positive attitude and ability to translate that to customers and partners in high stress environments.
  • Ability to demonstrate high levels of flexibility to adapt to daily changes or adjusted job roles as needed.
  • Ability to demonstrate sound judgement and effective communication skills (written and verbal).
  • Ability to effectively manage stress, including competing work demands and multiple projects at the same time.

Competencies

To perform the job successfully, an individual should demonstrate the following competencies:

  • Drives Results: Consistently achieves results, even under tough circumstances.
  • Ensures Accountability: Holds self and others accountable to meet commitments.
  • Collaborates: Builds partnerships and works collaboratively with others to meet shared objectives.
  • Interpersonal Savvy: Relates openly and comfortably with diverse groups of people.
  • Being Resilient: Rebounds from setbacks and adversity when facing difficult situations.

Our Benefits: Cirrus provides a range of exciting benefits, including:

  • 401(k) Plan: Dollar-for-dollar match up to 5% after 90 days, with 100% vesting.
  • Employer-Paid Coverages: Group term life, short- and long-term disability insurance.
  • Comprehensive Health Coverage: Medical, vision, dental, with additional dependent coverage options.
  • Free Health Tracking: With rewards for meeting health goals.
  • Generous PTO: 120 + hours accrued within the first year.
  • Employee Referral Bonus: For referring talented candidates.
  • Career Development: Tuition reimbursement and professional growth opportunities.
  • Exclusive Discounts: Access to partner and marketplace discounts.
  • Community & Engagement: Company and employee clubs at various locations.

Please note this comp range is reflected in the Duluth, MN ONLY

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this position. Duties, responsibilities and activities may change at any time with or without notice. Work beyond 40 hours per week may be required.

Cirrus is dedicated to a drug free work environment promoting equal employment opportunity. Qualified applicants will receive consideration for employment without regard to race, sex, national origin, color, age, disability, religion, pregnancy, veteran status, marital and family status, sexual orientation, receipt of public assistance, genetic information or any other characteristic protected by applicable law.

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