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Director, Quality Systems
Inspire Medical Systems, Inc.Minneapolis, MN
$170,000 - $230,000 / year
ABOUT INSPIRE MEDICAL SYSTEMS Inspire is the first of its kind medical device designed to make a difference in the lives of those living with Obstructive Sleep Apnea (OSA). We are revolutionizing the sleep industry with our FDA-approved medical device, designed to reduce OSA severity for those who cannot tolerate or get consistent benefit from CPAP. Inspire Medical Systems is committed to enhancing patients' lives through sleep innovation. We are steadfast in our commitment to prioritize patient outcomes, act with integrity and lead with respect. With positive persistence at our core, we are committed to all those we serve. WHY JOIN OUR FAST-GROWING TEAM At Inspire, we value people - your diverse experiences, backgrounds, and thoughts. We elevate voices and encourage learning opportunities to build a professional network that grows into community. We embrace a people-first culture by offering excellent benefits, 401k matching, ESPP, flexible time off (FTO), and tuition reimbursement. If you're passionate about making a difference in people's lives and want to work with innovative technology, come be a part of our great team! ESSENTIAL JOB FUNCTIONS This position is a leadership role focused on overseeing and enhancing Inspire's global quality system. This position involves leading teams responsible for configuration assurance, quality systems compliance, QMS training and audit, quality operations, non-product software design assurance and eQMS development and implementation, ensuring compliance with global regulations and driving continuous improvement. The position will collaborate with multiple stakeholders across the organization, including design assurance and post market quality leaders, operations, information services, product development and regulatory to achieve organizational goals and foster a high-performing workplace. OPPORTUNITIES YOU WILL HAVE IN THIS ROLE Lead and maintain an effective quality system which includes a strategic QMS structure, quality planning activities, execution and monitoring of all QMS processes and metrics. Develop and implement the annual quality plan, quality objectives and quality metrics that drive business objectives, continuous improvement and compliance to global regulations. Lead the development and implementation of new electronic QMS process workflows to drive compliance with current regulations as well as new geographic regulations where products are, or planned to be, distributed. Manage teams interacting with external agencies (FDA, Notified Bodies, and Competent Authorities) for inspections and compliance audits. Provide quality expertise for non-product software validations (including ERP/MRP tools) and lead quality assurance teams supporting non-product software validations. Lead QMS continuous improvement projects to increase efficiency of the QMS and drive organization compliance. Perform, support, mentor and coach others on effective root cause investigations and CAPA actions to maintain effective and compliant quality systems and products. Ensure QMS competency-based learning is in place for all QMS processes for both Inspire employees and contractors. Recruit, coach, mentor and develop top talent for the quality team. Lead effective change management across the organization. Document product and therapy related field reports within the prescribed timelines and provide any necessary documents required to complete the investigation. Provide follow-up reporting as needed. Complete training requirements and competency confirmations as required for this position within the required timeline. Comply with applicable quality system procedures/policies and make suggestions for continuous process improvement. Ensure all direct reports maintain training records that comply with applicable quality system requirements. WHAT YOU CAN BRING TO OUR GREAT TEAM Required: Minimum of 15 years working in medical device quality systems Minimum of 10 years managerial experience Minimum of 5 years in a medical device compliance and/or audit role Experience working directly with FDA, Notified Bodies or other geographic regulators during regulatory inspections/audits (front room) In depth knowledge of and implementing global medical device regulations (21 CFR 11, 820, 801, 803, 806, 821, 822, 830, JPAL, EU MDR, MDSAP, ISO 13485, etc.) Demonstrated leadership and project management skills with the ability to prioritize and execute. Proficient with Microsoft Word, Excel, and PowerPoint. Proficient with other MS applications (i.e.; Power BI, SharePoint, OneDrive, etc.) Bachelor's degree in science, engineering, technology, or biomedical discipline Preferred: 15 years' experience in a medical device quality management role. 5 years managing electronic QMS system/workflow implementations 5 years working with nonproduct software validation requirements Experience working directly with FDA, Notified Bodies or other geographic regulators on product recalls. Demonstrated QS leadership by: Implementing and obtaining certification (FDA & ISO) of a quality management system. Implementing and validating an electronic QMS software tool to transition existing paper processes into electronic workflows. Demonstrated high level of strategic thinking, customer/patient focused risk assessment and judgement. Demonstrated creative and effective problem solving and out of the box thinking for quality system and compliance solutions. Strong interpersonal and communication (both verbal and written) skills. Ability to facilitate teams and deliver presentations. Effective relationship management, ability to network, support and influence across the entire organization. Proven success in coaching, developing, and managing people. Master's degree in a technical or scientific field #LI-Onsite The salary for this position will be offered at a level consistent with the experience and qualifications of the candidate. This information reflects the anticipated salary range for this position at the time of posting. The salary range may be modified in the future and actual compensation may vary from the posting based on various factors such as geographic location, work experience, education and/or skill level. Salary $170,000-$230,000 USD BENEFITS AND OTHER COMPENSATION Inspire offers a highly competitive benefits package including (general description of the benefits and other compensation offered): Multiple health insurance plan options. Employer contributions to Health Savings Account. Dental, Vision, Life and Disability benefits. 401k plan+ employer match. Identity Protection. Flexible time off. Tuition Reimbursement. Employee Assistance program. All employees have the opportunity to participate in the ownership and success of Inspire. Employees at all levels can participate through equity awards and the Employee Stock Purchase Program. Inspire Medical Systems provides equal employment opportunity (EEO) to all employees and applicants without regard to race, color, religion, creed, sex, national origin, age, disability, marital status, familial status, sexual orientation, status regarding public assistance, membership or activity in a local commission, military or veteran status, genetic information, pregnancy or childbirth, or any other status protected by applicable federal, state, and local laws. This policy applies to all aspects of the employment relationship, including recruitment, hiring, compensation, promotion, transfer, disciplinary action, layoff, return from layoff, training, and social and recreational programs. Inspire Medical Systems complies with applicable laws governing non-discrimination in employment in every location in which Inspire Medical Systems has facilities. All such employment decisions will be made without unlawfully discriminating on any prohibited basis. Inspire Medical Systems is an equal opportunity employer with recruitment efforts focused on ensuring a diverse workforce. Applicants with a disability that need accommodation to complete the Inspire Medical Systems application process should contact Human Resources at 844-672-4357 or email careers@inspiresleep(dot)com Inspire Medical Systems participates in E-Verify.
Posted 1 week ago
Project Manager, Hospital Environmental Services
Compass Group USA IncREMOTE, MN
$80,000 - $90,000 / year
Crothall Healthcare Crothall Healthcare is a Compass One Company that provides specialized, high-quality, innovative, and responsive support services exclusively to the healthcare industry. Crothall serves many of the Top 100 Hospitals throughout its over 1300 healthcare service teams in 46 states. Crothall has been recognized as one of Modern Healthcare's Best Places to Work and Best Places to Work in Pennsylvania since 2013 and Becker's Top 150 Places to Work since 2016. A division of Compass Group USA, we have more than 26,000 team members. Our core services include: Environmental Services, Healthcare Technology Solutions, Patient Transportation, Laundry & Linen, Facilities Management, and Ambulatory EVS. Learn more at www.Crothall.com. Salary: $80000 - $90000 / year Other Forms of Compensation: Eligible for annual bonus Job Summary As an Environmental Services Project Manager, you are responsible for support assignments for prospective, new, and existing environmental services accounts. As a support resource, you will be assigned to conduct surveys of potential client facilities, assist on presentations, plan and execute start-ups of new business, audit and/or re-engineer existing accounts, recruit and train management or hourly personnel, and perform other operations, program development, teaching, research or troubleshooting assignments. This position supports hospitals in the Midwest. It is preferred that the person in this role reside in Minnesota, Iowa, Wisconsin, Missouri or Kansas. Key Responsibilities: Proficient in the understanding and Housekeeping operations, corporate operating systems and software tools Collects and analyzes facility data including occupancy data and develops appropriate staffing levels based on industry standards, company benchmarking and personal experience Surfaces hard to collect data through direct interviews, observation, experience and other methods - skillfully estimates labor components for each function and area; evaluates and determines capital equipment needs based on staffing and function needs Prepares the labor and non-labor costing in accordance with Company guidelines and protocol Identifies "hot spots" and program issues to be included in Sales Directors presentation Identifies and develops a corrective plan for quality and service issues Functions as the Start up Captain for all new EVS accounts; develops the start up plan, coordinates resources and other logistics related to the start up Prudently manages resources to meet or beat start up budget Implements all Crothall programs according to the proposal, Company standard and costing Troubleshoots problem accounts, reviewing system implementation and application; provides support, training and recommendations to the on site management team Establishes and maintains "Foundations" level accounts for new and ongoing development of managers Provides orientation and management training to existing and new management teams Preferred Qualifications: Bachelor's Degree or equivalent work experience Five to eight years Director level experience in hospital housekeeping industry with high customer/client contact required Ability to communicate effectively in written format and oral presentations Ability to multi-tasks and establish priorities Possess a thorough knowledge of contract administration and office procedures Proficient in the use of Windows based office software including Microsoft Office, Word, Excel, PowerPoint and Outlook Apply to Crothall today! Crothall is a member of Compass Group USA Click here to Learn More about the Compass Story Associates at Crothall are offered many fantastic benefits. Medical Dental Vision Life Insurance/ AD Disability Insurance Retirement Plan Flexible Time Off Holiday Time Off (varies by site/state) Associate Shopping Program Health and Wellness Programs Discount Marketplace Identity Theft Protection Pet Insurance Commuter Benefits Employee Assistance Program Flexible Spending Accounts (FSAs) Paid Parental Leave Personal Leave Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information. https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_Crothall.pdf Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply. Applications are accepted on an ongoing basis. Crothall maintains a drug-free workplace. Req ID: 1494159 Crothall Healthcare TANEISHA JANEA HAMILTON [[req_classification]]
Posted 30+ days ago
Sr Mechanical Engineer I - RD
Starkey Laboratories, Inc.Eden Prairie, MN
$93,940 - $141,750 / year
Do you have experience working with complex plastic parts in a product development design arena? The Sr. Mechanical Engineer role is a critical leadership position focused on driving the design and development of innovative, high-performance hearing aids and related devices. Working with minimal supervision, this engineer will lead cross-functional teams in creating industry-leading product designs that meet stringent performance, quality, manufacturability, and cost requirements. The ideal candidate will combine strong technical acumen, creativity, and excellent communication skills to deliver robust mechanical solutions aligned with user needs and Starkey's high standards. This position not only involves technical execution and project leadership but also emphasizes mentoring others and contributing to continuous improvement efforts across the organization. At Starkey, we are in the business of connecting people and changing lives. As a world leader in the manufacturing and delivering of advanced hearing solutions, we go to work each day to ensure every person on the planet has the opportunity to hear their very best. Founded in 1967, Starkey is known for its innovative design, development and distribution of comprehensive digital hearing systems. Headquartered in Eden Prairie, Minnesota, Starkey has more than 5,000 employees globally, operates 29+ facilities and does business in more than 100 markets worldwide. Here's a video about the people behind Starkey's groundbreaking innovation: https://www.youtube.com/watch?v=GjhRQ7qzlI0 JOB SUMMARY DESCRIPTION / PRIMARY PURPOSE OF JOB Under minimal supervision, this position is responsible for leading the design of new products and ensuring that they meet performance, quality, manufacturing, and cost requirements for standard and/or custom products. Must possess the communication ability, technical expertise, creativity, and internal drive to lead the creation of designs that are recognized as best- in-class in the hearing aid industry. Must be able to work well in a team environment and have a passion for continuous improvement. JOB RESPONSIBILITIES/RESULTS Generate system and component performance requirements. Lead the project team to document specific performance targets using historical data and high-level user requirements as a guide. Design new and innovative standard and custom hearing aids and other auxiliary devices which meet product requirements. Integrate new technologies into product designs. Propose design options that are manufacturable and harmonious with Industrial Design. Specify materials and finishes that are appropriate to meet all design requirements. Interface with internal and external suppliers to develop and implement new processes and technologies. Work with a cross-functional team to ensure that all manufacturing and performance requirements are met. Analyze component and assembly costs to ensure the designs meet product requirements. Ensure design verification and validation testing is completed and ensure that all criteria are met. Specify and perform design verification testing to ensure the designs meet product requirements. Support the design validation testing for all new parts and assemblies. Aid prototype and production debugging efforts to ensure that design intent is met, and parts are acceptable for form, fit and function. Ensure product quality by evaluating and dispositioning First Article Inspection data. Develop the technical project plan and manage work efforts to ensure project schedules are met and areas of high risk are identified and mitigated with appropriate risk mitigation plans. Lead design reviews. Generate mechanical design tasks and provide input into project timelines and schedules. Provide project status updates at team meetings as required. Collaborate with other cross-functional team members to create and maintain DFMEA documentation which ensures that all key areas of potential failure have been considered and addressed. Ensure the generation of accurate design documentation. Ensure the creation of accurate CAD models and drawings which communicate the design intent and ensure a high standard of quality. Ensure the creation of accurate and up-to-date online documentation using Starkey documentation procedures. Insure the creation of Engineering Change Orders (ECO) for release. Perform other duties commensurate with a "senior" engineer role. Mentor, train, and provide work direction to other engineers and designers. JOB REQUIREMENTS Education Bachelor's degree in mechanical engineering or related field with 7 years' experience Master of Science in Mechanical Engineering with 5 years' experience PhD Mechanical Engineering with 2 years' experience Experience Product Development environment required; hearing or medical device industry experience preferred. Knowledge / Technical Requirements Proficiency in ProE preferred. Advanced knowledge of injection molding processing and tooling required. Advanced knowledge of materials and processes used to manufacture injection molded plastic, stamped metal, and elastomeric components required. Advanced knowledge of product development best practices (i.e. DFM, DOE, DFMEA, Lean PD, etc.…) required. Intermediate knowledge of geometric dimensioning and tolerancing required. Intermediate understanding of acoustics and vibration is highly desirable. Intermediate understanding and experience with various pieces of test equipment required. Proven ability to perform complex engineering analysis and calculations required. Competencies, Skills & Abilities Proven ability to work well in a team environment required. Ability to work with minimal guidance to make decisions and report progress required. Requires personal communication and conduct skills at a professional level. Excellent verbal and written communication skills required. Must be a self-starter with high initiative. Demonstrated leadership role in projects including ability to provide guidance and direction on the project to less experienced technical personnel required. Ability to keep current with new technologies and industry trends required. Salary and Other Compensation: The target pay rate for this position is between $93,940 - $141,750 annually. Factors which may affect starting pay within this range may include: geography/market, skills, education, experience and other qualifications of the successful candidate. This position is eligible for a bonus based upon performance results. There is no guarantee of payout. Benefits: The following benefits for this position, subject to applicable eligibility requirements, include medical, dental and vision insurance, 401(k) retirement plan with company match, company-paid life and short-term disability insurance, long-term disability insurance, employee assistance plan, hearing aid benefits, Paid Time Off, paid holidays, paid floating holidays, paid volunteer service day, paid paternity and maternity leave and tuition reimbursement. #LI-MP1
Posted 30+ days ago
Customer Service Representative - Omni Channel
UponorApple Valley, MN
$25 - $37 / hour
GF Building Flow Solutions (former Uponor) is a division of GF and a leading provider of smart and sustainable solutions for the safe and efficient use of water in buildings. Our technologies ensure comfort, hygiene, and energy efficiency in residential and commercial environments across the globe. Join us to be part of a forward-thinking, people-centered company where your ideas and contributions truly matter. The Customer Service Representative- Omni Channel serves as the main point of contact for our retail customers in North America. This includes processing new purchase orders as well as status and changes, pricing, availability of product, shipping information, status of backorders, researching credits and providing information to other Uponor departments regarding sales, shipping status, errors and other needed data. The Customer Service Representative- Omni Channel will support customers and teammates and work in multiple ecommerce systems answering emails, chats, calls and web requests. This role is considered a HYBRID position with periodic onsite work at our headquarters in Apple Valley, Minnesota. What you will be doing? Process Management Adheres to Customer Service/ Sales/Order Mgmt. policies and procedures pertinent to the effective and efficient operation of the organization. Accurately process incoming customer purchase orders, both manually and electronically. Assist in the new account set-up process where applicable. Communication Manage all incoming requests in a positive and customer-centric manner. Respond to consumer-facing questions that help positively impact buyer behavior. Follow up on carrier claims & tracking, research discrepancies in shipping and receiving of orders. Take preventative or corrective action to avoid future shipping issues. Address inquiries and issues as they present themselves. Collaboration Act as a liaison between customer, manufacturer, and Ecommerce platforms. Work closely with Sales, Finance, Logistics, Supply Chain and others to resolve issues and identify opportunities that need to be addressed throughout the company. Reporting & Administration Generate reports and complete actionable items from various customer portals. Understand reasoning regarding associated fees and take appropriate measures to alleviate future issues. What will you need? Requires an Associate's degree or minimum 4 years combined education/CS work experience. Possesses advanced technical acumen including proficiency with MS Office products and order management systems. Exceptionally detail oriented and organized Comfortable working in a fast-paced office environment Outgoing personality with excellent verbal and written communication skills Strong work ethic and a "do-what-it-takes" perspective, and ability to be a strong team player Able to quickly learn to navigate and use our company's order-entry system & CRM Must be able to interpret customer needs as well as department personnel. Proven mastery to work independently with limited supervision while balancing a competing workload and shifting priorities day to day in order to meet business needs while maintaining a high level of accuracy, efficiency and attention to detail. Excellent oral and written communication skills, decision-making, analytical and human relations skills, sound and independent judgment. Preferred Experience and knowledge of Oracle ERP systems Experience working in customer web portals Experience with retail channel order management What will you get? Best-in-class health benefits (medical, dental, vision) 160 hours paid time off (combination of PTO and Employee Safe and Sick Time accruals- MN Based Employees) For more information: https://www.uponorcareers.com/en-us/employee-benefits Disclaimers Applicable to US job postings only (not Canada): The expected compensation range for this position is $24.69-$37.03/hour. This range represents a good faith estimate for this position. The specific compensation offered to a candidate may vary based on factors including, but not limited to, the candidate's relevant knowledge, training, skills, work location, and/or experience. Internal equity among current employees will also be considered. Please note that this range represents the full base salary wage for the role and hiring at or near the top of the range is uncommon to ensure room for future pay advancement. Uponor is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, disability, marital status, national origin, citizenship, genetic information, protected veteran status, or any other characteristic protected by law. Contact person: Julie DonovanSenior Corporate Recruiterjulie.donovan@georgfischer.com Please submit your application via the 'Apply' button. The recruiter's email is for enquiries only.
Posted 6 days ago
Sr Electrical Engineer
Starkey Laboratories, Inc.Eden Prairie, MN
$93,940 - $122,420 / year
Step into a high-impact Senior Electrical Engineer role where you'll drive the design, development, and optimization of Starkey's next-generation hearing technologies. If you're motivated by cutting-edge design, cross-functional collaboration, and seeing your work come to life in meaningful products, this is the opportunity to elevate your career. Starkey is a world leader in the manufacturing and distribution of advanced hearing technologies. We are in the business of connecting people and changing lives. Our teams come to work each day focused on ensuring people everywhere have the products and services they need to hear better and live better. Founded in 1967 by Bill Austin, Starkey is known for our cutting-edge hearing health innovations, industry-leading research and development, and not being afraid to push the edge of what's possible. We are headquartered in Eden Prairie, Minnesota, have over 5,000 employees in 29 facilities across the globe, and do business in more than 100 markets worldwide. Watch this video to see more of what sets Starkey apart: https://youtu.be/9cUYwTlCepg?si=wkovx8_R_iINfrc6 JOB SUMMARY DESCRIPTION / PRIMARY PURPOSE OF JOB This position is responsible for planning, concepting, prototyping, component selection, designing, verifying, and documenting printed circuit board assemblies (PCBAs) and other electronic packaging for use in Starkey's products, including analog, digital, mixed signal, RF, magnetic, and electromagnetic domains. Working closely with Signal Integrity, Electroacoustic, and Acoustic engineers, this position is responsible for fulfilling product requirements, creating design guidelines, enforcing design specifications, and planning design processes/procedures. Finally, this position is responsible for leading design, research, and/or operation groups in problem-solving for product-related issues to ensure successful design transfer to production and sustained production. JOB RESPONSIBILITIES/RESULTS Concept design, prototype evaluation, component selection Plan and create novel designs and integration of new platforms/chipsets Plan and create breadboards/fast-turn prototype evaluation of new concepts Create decision analyses and document component selection Execute business initiatives throughout all design and release phases Circuit design and verification Plan and create schematic capture, and execute component placement Plan and execute layout, and create fabrication documentation Plan and create fabrication/performance specifications and verification plans Troubleshoot issues throughout the design and release phases Document and run knowledge sharing of novel findings Product verification and design transfer Decompose product-level requirements and verify at the subsystem and component level Perform formal product life cycle management (PLM) releases of designs to production Enforcement of specifications and constraints for design and fabrication (internal/external) Plan and execute failure analysis of product design, testing, processes, and field issues Continuous improvement Create design and test processes, procedure documentation, and improvement updates Enhance competence of available tools and stay abreast of industry trends Seek and mature PCBA miniaturization and modularization technologies for implementation into hearing aid products. JOB REQUIREMENTS Education Bachelor of Science (BS) in Electrical Engineering or related field, with a minimum 7 years of relevant experience Master of Science (MS) in Electrical Engineering or related field, with minimum 5 years relevant experience Doctorate of Science (PhD) in Electrical Engineering or related field, with minimum 2 years of relevant experience Experience Relevant experience with design, test, and transfer experience in a product development environment Relevant experience should include: ECAD PCB and PCBA layout Gerber and ODB++ review Schematic capture and review Design life cycle documentation and design transfer Electronic lab correlation measurement Leading junior engineers and technicians on projects Knowledge / Technical Requirements Advanced to expert proficiency with prototyping and component selection Advanced to expert proficiency with schematic and layout CAD packages (e.g. Siemens Xpedition, Alitum, Cadence Allegro) Intermediate to advanced knowledge of relevant industry standards (e.g. IPC, MIL, JEDEC, IEC, ETSI, IEEE) Intermediate working knowledge of DSP, SoC, and PMIC technologies Advanced working knowledge of analog-to-digital and digital-to-analog circuits Intermediate proficiency with circuit simulation tools (e.g. SPICE, Q3D, HFSS, SIWave, Maxwell) Advanced knowledge of product development best practices (e.g. DFM, DOE, DFMEA, gNPI) Intermediate to Advanced knowledge of acoustics and hearing aid design Competencies, Skills & Abilities Excellent design, troubleshooting, and documentation skills Strong ability to perform complex engineering analyses and calculations Excellent attention to detail with a commitment to accuracy and precision Excellent verbal, written, and presentation communication skills Strong proficiency with electronic measurement equipment (e.g. oscilloscopes, power supplies, function generators, vector network analyzers) Strong ability to collaborate effectively and work well in team environments Demonstrated leadership role in projects, including the ability to provide guidance and direction on the project to less experienced technical personnel WORK CONTEXT Working Conditions Standard office and lab conditions Equipment Operation Standard office and electronic lab equipment Salary and Other Compensation: The target pay rate for this position is between $93,940 - $122,420 annually. Factors which may affect starting pay within this range may include: geography/market, skills, education, experience and other qualifications of the successful candidate. This position is eligible for a bonus based upon performance results. There is no guarantee of payout.. Benefits: The following benefits for this position, subject to applicable eligibility requirements, include medical, dental and vision insurance, 401(k) retirement plan with company match, company-paid life and short-term disability insurance, long-term disability insurance, employee assistance plan, hearing aid benefits, Paid Time Off, paid holidays, paid floating holidays, paid volunteer service day, paid paternity and maternity leave and tuition reimbursement. #LI-MP1
Posted 30+ days ago
Director Customer Operations
Smart Care Equipment SolutionsSaint Paul, MN
What's In It For You Impact Major Business Outcomes: Directly contribute to the success, retention, and growth of the company's largest and most strategic customers. Develop Cross-Functional Expertise: Gain deep experience working with and understanding the operations of multiple departments, including Sales, Finance, and Legal. Enhance Project Management Skills: Lead and manage complex, end-to-end customer projects and new account implementation processes. Demonstrate Strategic Problem-Solving Skills: Analyze operational workflows, identify systemic pain points, and develop/implement solutions that improve efficiency and the customer experience at scale. Career Growth Path: Establish yourself as a subject matter expert in customer operations, which is a strong foundation for future roles in operations, account management, or process improvement. What You Will Do Own and manage the end-to-end new customer setup process for major accounts, ensuring all necessary internal and external systems, contracts, portals, and services are correctly configured. Serve as the primary operational liaison and point of contact for the Major Accounts team, facilitating communication and issue resolution between customer-facing teams and internal departments. Proactively monitor and track all open operational issues and requests for major accounts, driving them to timely and satisfactory resolution. Coordinate and manage specific customer projects Identify, document, and recommend improvements to existing operational procedures to enhance efficiency and the major account customer experience. Maintain comprehensive knowledge of our service offerings and supporting internal systems. Minimum Qualifications 5+ years of successful experience in Operations Support, Project Coordination, or a similar role focused on driving customer operational success and internal process efficiency. Excellent oral and written communication skills Strong problem-solving skills along with a high level of attention to detail Comfort using business intelligence (BI) software to analyze customer trends and needs Effective prioritization and time management with a demonstrated sense of urgency Operational process knowledge with solid skills in internal coordination and cross-functional team collaboration Capacity to influence others' behavior through persuasive presentations, effective customer relationship development, facilitation, training, and development Results-oriented, setting and pursuing aggressive goals, demonstrating a strong commitment to organizational success, and leveraging resources to accomplish his/her priorities Adept at grasping, understanding, and articulating divisional/company vision Comfortable managing under pressure and able to successfully multitask and prioritize Passion to win and motivate a diverse team Experience with Microsoft Office 365 tools and Sigma is a definite plus Preferred Qualifications 7-10+ years of progressive experience in customer operations, sales, order-to-cash, implementation, or operational support roles within a B2B environment 3+ years of experience leading or influencing cross-functional initiatives involving Sales, Finance, and Operations (formal people management preferred but not required) Demonstrated experience owning or overseeing end-to-end customer onboarding/setup processes for complex or high-value accounts Experience serving as an operational escalation point for strategic or enterprise customers Proven knowledge of customer setup/master data, billing, credit, collections, or adjacent order-to-cash processes Strong background in process design, documentation, and continuous improvement Travel Requirements: Up to 25% Office Location or Where Work Will be Performed: Fishers, IN preferred, St Paul, or Remote considered. About Smart Care Smart Care is a national repair and service provider for commercial foodservice, refrigeration, and cold storage equipment. Our offering of comprehensive mechanical services includes hot side cooking equipment, stand-alone refrigeration, specialty coffee and beverage, complex rack refrigeration and HVAC. Smart Care is an Equal Employment Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other protected class status. All qualified individuals are encouraged to apply. If you need a reasonable accommodation with respect to Smart Care's application or hiring process due to a disability, please contact the Human Resources department at HR@smartcaresolutions.com.
Posted 1 week ago
Leasing Agent
Highland Management Group, Inc.Hopkins, MN
$17+ / hour
Description Weekend Leasing Agent: Westside Village Apartments Salary: Starting at $ 17.00 per hour Highland Management Group Inc. is seeking a Part-Time Weekend Leasing Agent for our property, Westside Village Apartments, located in Hopkins MN Westside Village Apartments is a 265-unit property. Living on-site is not a requirement for this position but employees who do choose to live on-site will receive a higher rent discount! DUTIES & RESPONSIBILITIES: Market and lease apartment units to achieve occupancy goals. Learn and maintain detailed knowledge of the local, state, and federal laws governing tenant/landlord relations, Fair Housing Law and marketing product knowledge. Greet all prospects/residents with professional courtesy and respect. Maintain professional communications with residents, residents' guests, applicants and representatives of other companies with whom we do business. Follow-up with all prospects and document all phone and written correspondence. Process the rental applications and utilize HMGI screening procedures. Time Management skills www.highlandapts.com About us: For more than 50 years, Highland Management Group, Inc. has managed 35+ rental apartment and townhome properties across the Twin Cities metro area. We strive to make our communities a place our residents love to call home. We are proud of our humble beginnings and offer a unique team atmosphere. Our employees are like family and are our most important asset. In exchange for their talent and drive, our team is provided with an engaging workplace and the resources they need to learn, thrive, and grow in their careers. At Highland, we want you to realize your full potential, and we will help you get there. Diversity and self-expression are fundamental to our organization. We acknowledge the challenges in our industry and strive to develop an inclusive culture where everyone has a voice. We value respect and empathy, and we believe that a diverse and inclusive workplace makes us a more relevant and equitable company. We welcome people from all backgrounds, ethnicities, and cultures. Highland Management Group, Inc. is an equal opportunity employer. We do not discriminate based on race, color, ancestry, religion, national origin, sexual orientation, age, gender identity or expression, or any other legally protected class. We believe in celebrating differences and embracing everyone fully. This includes employees, residents, job applicants and outside vendors. Requirements We'd love to hear from you even if you do not meet 100% of the criteria listed here! * SKILLS REQUIRED: Exceptional Customer Service Time Management skills
Posted 1 week ago
Dental Billing Specialist
Minnesota Community CareSaint Paul, MN
The Billing Specialist is responsible for ensuring all accounts are processed through insurance properly, and patient accounts are paid in a timely manner. Billing Specialists should be familiar with ethical billing practices and are responsible for maintaining hundreds of patient accounts to ensure payment. The Dental Billing Specialist is responsible for ensuring all accounts are processed through insurance properly, and patient accounts are paid in a timely manner. Dental Billing Specialists should be familiar with ethical billing practices and are responsible for maintaining hundreds of patient accounts to ensure payment. Essential Functions Reasonable accommodation may be made to enable individuals with disabilities to perform these essential functions. Answer phone calls and emails with questions pertaining to dental billing issues. Provide excellent billing customer services over the phone or in Person. Process credit card payment for out of pocket and other balance that is patient responsibility. Work with patients with past due accounts to set up payment plans and collaborate with other Billing Support specialist. Manage dental billing inquiries. Investigate dental denied claims for successful processing & receipt of payment from insurance. Respond to payer inquiries in a timely manner. Submit claims in a timely manner. Manage self-pay visits, make sure insurances are correct before attaching them to patient account. Work to reduce aging and average days receivable from dental claims. Maintain up -to-date knowledge of ever-changing on dental billing regulations. Work with the rest of the billing staff to create more efficient workflows. Attend trainings and meetings as schedule. Ability to work with insurance companies to get claims paid. Knowledge and experience in Epic / Wisdom system. Understand FQHC Dental billing process and Sliding Fee Discount programs. Assist with other duties and responsibilities as requested. Key Competencies Commitment to driving diversity, equity and inclusion Excellent verbal and written communication skills Excellent organizational skills and attention to detail Excellent time management skills with a proven ability to meet deadlines Strong critical thinking skills Proven strategic agility, ability to succeed in a fast-paced, continuously evolving environment Ability to adapt to the needs of the organization and employees Thorough knowledge of employment-related laws and regulations Proficient with Microsoft Office Suite or related software Confidence, professional judgment, and grace under pressure. Works well independently and as part of the team. Supervisory Responsibilities This position does not have any supervisory responsibilities. Work Environment Primary environment is home office, administrative office, or clinical office. This role requires regular walking. This role may come into contact with patients who may have contagious illnesses. Physical Demands Prolonged periods of sitting at a desk and working on a computer. Must be able to lift 15 pounds at times. Travel Requirements Must have the ability to travel between MCC sites in the St. Paul/Minneapolis metro area. Who We Are As Minnesota's largest Federally Qualified Health Center, Minnesota Community Care ensures that the communities we serve have access to high quality and affordable health care. Our patients predominantly identify as people of color (80%), low-wealth (61% patients = 200% FPL), and un/under-insured (40% uninsured, 45% publicly insured) (UDS, 2020). We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. Minnesota Community Care values building a culturally diverse staff that reflects the communities it serves, and strongly encourages women, minorities, and persons with disabilities to apply. Minnesota Community Care is committed to providing Equal Employment Opportunities to all applicants. EO M/F/Disability/Vet Employer. Required Education and Experience High school diploma, GED, or equivalent years of experience. At least 2 years' experience working in a related field, Family Practice, FQHC or Community Clinic experience highly preferred Computer proficiency - Microsoft Office, EHR (EPIC, Centricity and Athena platform), etc. 10-key skills, Math Ability, Accurate PC Keyboarding and data entry skills Bilingual (English/Spanish or English/Hmong) highly preferred Dental/Medical knowledge preferred
Posted 30+ days ago
Regional Sales Manager - Minnesota
BigIDMinneapolis, MN
$150,000 - $165,000 / year
Who we seek: We are looking for a Regional Sales Manager who will be responsible for driving deals in the market. The ideal candidate will be based in Minnesota, with experience selling enterprise data or security products, and understands how to sell to complex technical audiences. What you'll do: Identify, develop, and execute a comprehensive account strategy to close new business and drive expansion growth with customers across a defined territory. Prepare and maintain an accurate sales forecast for your territory. Network in customer and related organizations. Establish, access, and create positive business relationships with key executives and senior-level decision-makers. Maintain accurate and up to date account intelligence in Salesforce, including regular forecasting of business opportunities to sales and executive leadership. Report on sales activity and forecast to senior sales management. Responsible for territory quota and named accounts. Direct an inside sales team and marketing to uncover opportunities in territory. What you'll bring: Excellent oral and written communication, able to articulate and present well in front of technical and executive level stakeholders. You will have 5-10+ years of direct sales experience selling enterprise software to mid-size to large enterprises. Proven track record of successfully closing six and seven figure software licensing deals with prospects and customers in the defined territory. You have a measurable track record in new business development and overachieving sales targets. Prior experience selling data security. Experience in selling complex enterprise software solutions and ability to adapt in fast-growing and changing environments. Our Values: We look for people who embody our values- Care, Do,Try & Shine. Care- We care about our customers and each other Do- We do what it takes to make a positive impact Try- We try our best and we don't give up Shine- We shine and make it our mission to always stand out The annual base salary range is $150,000 - $165,000. Actual salaries will vary and are based on a candidate's qualifications, skills, and competencies. Salary is just one component of our Compensation Philosophy. Variable/Bonus Compensation & Equity Incentives align with individual and company performance. BigBenefits: Work from home with a global remote-first community Global Culture Corner ️ Flexible PTO and Quarterly Volunteer Days Equity Participation 100% employer-covered medical, dental, and vision options available to you Additional insurance benefits like pet insurance and legal assistance Learning & Development Opportunities Fidelity Employer Sponsored 401K Paid Parental Leave #LI-YD1 #LI-Remote
Posted 30+ days ago
Project Manager, Science & Technology - Architecture & Design
Ware MalcombWashington, MN
$100,000 - $125,000 / year
Are you ready to join a growth-oriented team where creativity meets innovation? At Ware Malcomb, we are a dynamic and forward-thinking design firm committed to pushing the boundaries. Our team-oriented, collaborative approach ensures that every project is a blend of visionary design, seamless project delivery, and we are actively engaged with both the community and the industry. Discover our vibrant culture to get an inside look into life at Ware Malcomb and the programs we offer. https://waremalcomb.com/life-at-ware-malcomb/ As a Project Manager at Ware Malcomb, you will deliver innovative design projects to diverse clients through all phases. You will lead internal and external teams, be financially responsible for projects by adhering to budgets and workplans and oversee the development of contract documents. As the primary client contact, your leadership and exceptional client service ensures project success. Your Role Plan, schedule, conduct, and coordinate phases of the project. Typical phases include conceptual, schematic, design development, construction document and construction services. Prepare the project schedule. Discuss the project health, both administratively and technically, with their operations leader. Alert the Business Operations Manager to any changing project conditions that need to be elevated to office leadership. Maintain and weekly update the project planner for all phases of projects to discuss during weekly staffing meetings with studio leadership. Issue add services and get them approved in a timely manner prior to starting work on any additional scope. Utilize Ware Malcomb's resource groups for design, preparation of design and construction documents. Provide construction services (site visits, review shop drawings, etc.) Coordinate with the contracts team for the successful execution of the project contract. Represent Ware Malcomb at required jurisdiction public design review or development approval meetings and project presentations when required. Assemble the consultant team for the project; Identify scope of work, collect fees, select consultants, and facilitate contracts. Assist the studio leader by being a resource to mentor junior project members. Assist in writing and reviewing proposals and the consultant team with the studio leader. Coordinate with the accounting team regarding accounts receivable, consultants payable, and invoicing. Coordinate the project consultants through all phases of the project. Work with the QC studio, peer reviewer, or dedicated Project Architect to review all phases of the contract documents prior to issuance. Assist the studio or office leader with marketing as requested to existing and new clients for repeat or new work. Qualifications 8+ years of experience on Life Science or other relevant Science & Technology projects; prior Project Manager experience preferred. Demonstrated lab planning experience. Experience overseeing the full life cycle of an S&T project, from programming and planning through CA and commissioning. Knowledge of applicable building codes. Individual should be able to interact with code officials and other design professionals to resolve complex code issues. Knowledge and experience designing wet and dry laboratories, and clean rooms. Knowledge of clean room ISO standards. Hazardous material containment and control area knowledge with respect to life science, pharmaceutical and manufacturing environments. GMP and FDA regulatory understanding with respect to Cleanroom classifications and validations. Excellent communication skills, a great personality and a strong work ethic. Experience in the use of Revit, Microsoft Office Suite, Microsoft Project, and Deltek Vantagepoint experience is preferred. Experience working with clients, as part of a team and be able to work independently. Proven ability to manage schedule and budget for multiple projects of various sizes. $100,000 - $125,000 a year The compensation range is $100k-125k, plus benefits. Life at Ware Malcomb The final agreed upon compensation is based on individual education, qualifications, experience, licensing, project specialty/complexity and work location. We may exceed the posted compensation range for candidates who surpass the posted requirements. At Ware Malcomb, certain roles are bonus eligible. This is a full-time, long-term position. Established in 1972, Ware Malcomb is a dynamic, forward-thinking commercial real estate design firm providing professional architecture, planning, interior design, civil engineering, branding, building measurement, structural engineering and MEP services to clients throughout the world. With office locations throughout the United States, Canada, Mexico and Brazil, the firm specializes in the design of office, industrial, science & technology, healthcare, multifamily, retail, and public/institutional projects. For six consecutive years, Ware Malcomb has been ranked as the #1 Industrial Sector Architecture Firm by Building Design+ Construction Magazine. The firm is also ranked among the top 10 Architecture/Engineering firms in Engineering News-Record's Top 500 Design Firms and the Top 30 Interior Design Firms in Interior Design magazine's Top 100 Giants. For more information, visit www.waremalcomb.com. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Posted 30+ days ago
RN - Med/Surg
Essentia HealthVirginia, MN
$43 - $62 / hour
Building Location: Essentia Virginia Hospital Department: 2083240 MED SURG - VIR HOSP Job Description: Responsible for organizing and providing nursing care to patients through the process of assessment, planning, intervention, and evaluation. Delegates aspects of care to other nursing personnel based upon their licensure, preparation and job descriptions. Contributes to the meeting of the mission and goals of the facility and Essentia, and meets the requirements of the Joint Commission if applicable and/or other federal, state, and local regulatory or accrediting agencies. Education Qualifications: BSN or ADN degree from an accredited school or college of nursing Qualified candidates may be eligible for a hiring incentive of up to $7,500 (ADN) and up to $10,000 (BSN) FTE/Schedule: FTE: 48 hours per 2 weeks Shift: 12 hour shift; Day/Night rotation Block: 3A Day Shift: 7:00AM- 7:30PM Overnight Shift: 7:00PM- 7:30AM Every Third Weekend Licensure/Certification Qualifications: Current nursing licensure in state(s) of employment Basic Cardiac Life Support (BCLS) certification or ability to become certified within 1 month from date of hire Essentia Health is an integrated health system serving patients in Minnesota, North Dakota, and Wisconsin. Headquartered in Duluth, Minnesota, Essentia Health combines the strengths and talents of more than 15,000 employees, including more than 2,200 physicians and advanced practitioners, who serve our patients and communities through the mission of being called to make a healthy difference in people's lives. Essentia Health, which includes many Catholic facilities, is guided by the values of Quality, Hospitality, Respect, Joy, Justice, Stewardship, and Teamwork. The organization lives out its mission by having a patient-centered focus at 14 hospitals, 78 clinics, six long-term care facilities, six assisted living and independent living facilities, 7 ambulance services, 27 retail pharmacies, and one research institute. FTE: 0.6 Possible Remote/Hybrid Option: Shift Rotation: Day/Night Rotation (United States of America) Shift Start Time: 7:00am- 7:30pm/7:00pm- 7:30am Shift End Time: Weekends: Every Third Weekend Holidays: Yes Call Obligation: No Union: VA Hospital MNA RNs (VAHOSPRN) Union Posting Deadline: Compensation Range: $42.97 - $62.00 Employee Benefits at Essentia Health:At Essentia Health, we're committed to supporting your well-being, growth, and work-life balance. Our comprehensive benefits include medical, dental, vision, life, and disability insurance, along with supplemental options to fit your needs. We offer a 401(k) plan with employer contributions to help you plan for the future, and we invest in your professional development through training, tuition reimbursement, and educational programs. To help you thrive both at work and at home, we provide flexible scheduling, generous time off, and wellness resources focused on your physical, mental, and emotional health. Please note that benefit eligibility may vary. For full details, refer to your benefit summary or contact our HR Service Center at (218) 576-0000.
Posted 6 days ago
CNA - Certified Nursing Assistant (Night Shift) - Long Term Care
Essentia HealthDetroit Lakes, MN
$19 - $28 / hour
Building Location: Oak Crossing - Detroit Lakes Department: 3113090 NURSING HOME - DL SNF Job Description: Seeking a Certified Nursing Assistant to serve at Oak Crossing, Essentia Health's highly rated long-term care facility in Detroit Lakes, Minnesota. There are no on-call commitments, but every other weekend and a holiday rotation are required. This CNA works 10:00 pm to 6:30 am, four shifts per week. Hours per week may be flexible. A generous night shift differential and a $1500 sign on bonus are available. Education Qualifications: No educational requirements. About Essentia Health: We are a top-rated employer offering work-life balance, long term career stability, opportunities for growth, and work you can be passionate about! Our mission guides us every day: We are called to make a healthy difference in people's lives. This calling resonates deeply for our caregivers and our colleagues working behind the scenes, who all bring high-quality, compassionate care to the patients we are privileged to serve. We are like nowhere else: https://vimeo.com/284233541 What You'll Do: Responsible for providing direct care to skilled nursing facility residents and for serving the needs of residents in a manner conducive to their safety and comfort, within the scope of the nursing assistant role. Provides personal hygiene care, assists with providing for nutritional needs; recognizes and deals with the problems of the aging process, recognizes and promptly report changes in resident condition to shift nurse, and maintains a safe, clean, attractive, and neat environment for the residents. Must be aware of and prevent the abuse of vulnerable adults in the care of the Essentia Health skilled nursing facility. Maintains awareness of safety issues and strives to accomplish all responsibilities in a safe manner. Identifies safety hazards and emergency situations and initiates corrective actions. Employees scheduled 24+ hours weekly enjoy these benefits: Health Insurance and HSA or FSA accounts Dental and Vision insurances Supplemental insurances- critical illness, accident, & hospital indemnity Paid short-term disability, long-term disability, and basic life insurance Supplemental Life and Accidental Death & Dismemberment insurance Tuition Reimbursement PTO accrual and 7 paid holidays per year Paid parental leave after one year Adoption assistance after one year Bereavement & Jury Duty (all regularly scheduled employees) All employees, including casual, enjoy these benefits: Take Charge (employee wellness program) Guidance Resources (free confidential counseling) Employee discount program 401(k) retirement account (traditional & Roth) 401(k) matching & discretionary contributions (subject to service requirements) Licensure/Certification Qualifications: Certified as a CNA with the state of Minnesota within 4 months of hire. FTE: 0.8 Possible Remote/Hybrid Option: Shift Rotation: Permanent Night Rotation (United States of America) Shift Start Time: 10:00 pm Shift End Time: 6:30 am Weekends: Every Other Holidays: Yes Call Obligation: No Union: Union Posting Deadline: Compensation Range: $18.52 - $27.78 Employee Benefits at Essentia Health:At Essentia Health, we're committed to supporting your well-being, growth, and work-life balance. Our comprehensive benefits include medical, dental, vision, life, and disability insurance, along with supplemental options to fit your needs. We offer a 401(k) plan with employer contributions to help you plan for the future, and we invest in your professional development through training, tuition reimbursement, and educational programs. To help you thrive both at work and at home, we provide flexible scheduling, generous time off, and wellness resources focused on your physical, mental, and emotional health. Please note that benefit eligibility may vary. For full details, refer to your benefit summary or contact our HR Service Center at (218) 576-0000.
Posted 30+ days ago
Diagnosis Related Group Clinical Validation Auditor-Rn (Cdi, Ms-Drg, Ap-Drg And Apr-Drg)
CareBridgeGilbert, MN
$81,852 - $155,088 / year
Diagnosis Related Group Clinical Validation Auditor-RN (CDI, MS-DRG, AP-DRG and APR-DRG) Virtual: This role enables associates to work virtually full-time, with the exception of required inperson training sessions, providing maximum flexibility and autonomy. This approach promotes productivity, supports work-life integration, and ensures essential face-to-face onboarding and skill development. Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law. The Diagnosis Related Group Clinical Validation Auditor is responsible for auditing inpatient medical records to ensure clinical documentation supports the conditions and DRGs billed and reimbursed. Specializes in review of Diagnosis Related Group (DRG) paid claims. How you will make an impact: Analyzes and audits claims by integrating medical chart coding principles, clinical guidelines, and objectivity in the performance of medical audit activities. Draws on advanced ICD-10 coding expertise, mastery of clinical guidelines, and industry knowledge to substantiate conclusions. Utilizes audit tools, auditing workflow systems and reference information to generate audit determinations and formulate detailed audit findings letters. Maintains accuracy and quality standards as established by audit management. Identifies potential documentation and coding errors by recognizing aberrant coding and documentation patterns such as inappropriate billing for readmissions, inpatient admission status, and Hospital-Acquired Conditions (HACs). Suggests and develops high quality, high value, concept and or process improvement and efficiency recommendations. Minimum Requirements: Requires current, active, unrestricted Registered Nurse license in applicable state(s). Requires a minimum of 10 years of experience in claims auditing, quality assurance, or clinical documentation improvement, and a minimum of 5 years of experience working with ICD-9/10CM, MS-DRG, AP-DRG and APR-DRG; or any combination of education and experience, which would provide an equivalent background. Preferred Skills, Capabilities and Experiences: One or more of the following certifications are preferred: Registered Health Information Technician (RHIT), Registered Health Information Administrator (RHIA), Certified Clinical Documentation Specialist (CCDS), Certified Documentation Improvement Practitioner (CDIP), Certified Professional Coder (CPC) or Inpatient Coding Credential such as CCS or CIC. Experience with third party DRG Coding and/or Clinical Validation Audits or hospital clinical documentation improvement experience preferred. Broad knowledge of clinical documentation improvement guidelines, medical claims billing and payment systems, provider billing guidelines, payer reimbursement policies, and coding terminology preferred. For candidates working in person or virtually in the below location(s), the salary* range for this specific position is $81,852 to $155,088 Locations: California; Colorado; District of Columbia (Washington, DC), Illinois, New Jersey; Maryland, Minnesota, Nevada; New York; Washington State In addition to your salary, Elevance Health offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). The salary offered for this specific position is based on a number of legitimate, non-discriminatory factors set by the Company. The Company is fully committed to ensuring equal pay opportunities for equal work regardless of gender, race, or any other category protected by federal, state, and local pay equity laws. The salary range is the range Elevance Health in good faith believes is the range of possible compensation for this role at the time of this posting. This range may be modified in the future and actual compensation may vary from posting based on geographic location, work experience, education and/or skill level. Even within the range, the actual compensation will vary depending on the above factors as well as market/business considerations. No amount is considered to be wages or compensation until such amount is earned, vested, and determinable under the terms and conditions of the applicable policies and plans. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law. Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health. Who We Are Elevance Health is a health company dedicated to improving lives and communities - and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve. How We Work At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business. We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few. Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process. The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws. Elevance Health is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact elevancehealthjobssupport@elevancehealth.com for assistance. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.
Posted 30+ days ago
Remote Bilingual Interpreter (English Spanish)
TransPerfectVirginia, MN
TransPerfect Is More Than Just a Job… Our greatest asset is our people, and nothing is more important to us than ensuring that everyone knows that. Each of our 100+ offices has its own individual identity, and each also has its own unique rewards. TransPerfect Connect (TPC) is seeking highly fluent, professional bilingual speakers (English Spanish) with experience using their language skills in a professional call center-style setting. We offer comprehensive, paid training to launch your career as an Over-the-Phone (OPI) and Video Remote Interpreter (VRI), helping clients across industries such as healthcare, legal, and financial services. If you're excited by meaningful work and thrive on purpose, this role gives you the chance to use your language skills to make a real difference! Interpreters at TPC play a vital role in facilitating accurate and culturally appropriate communication for limited-English speakers. Whether you're supporting a patient during a medical appointment or assisting someone in accessing essential services, your bilingual fluency directly contributes to meaningful, real-world impact. This is a structured, call center-style role that goes beyond casual or conversational bilingualism. Ideal candidates bring professional-level command of both English and Spanish and must be able to interpret complex conversations with speed and precision. This includes idiomatic expressions, specialized terminology (e.g., medical, legal, financial), and emotionally nuanced content. Success in this role requires strong active listening, emotional control, professionalism, empathy, and adaptability. Interpreters manage continuous live calls, often under pressure, while strictly following interpretation protocols to maintain neutrality, accuracy, and confidentiality. Key Responsibilities: Provide consecutive interpretation services between English and Spanish across various industries (medical, legal, customer service, etc.) Ensure complete accuracy, clarity, and neutrality in interpretation-preserving tone, intent, and emotion Maintain confidentiality and impartiality at all times Manage call flow professionally, including respectfully intervening when clarification is needed Demonstrate emotional intelligence, especially in high-pressure or emotionally charged interactions Apply short term memory retention, active listening, and note taking techniques to manage longer exchanges Remain strictly within the interpreter's role without offering personal opinions or advice Participate in ongoing training, coaching, and feedback sessions to maintain and enhance performance Utilize basic computer tools (MS Office, internal platforms) to effectively manage calls and log activity What We Offer: Four weeks of paid training (on-site or remote) covering interpretation techniques, note-taking, memory retention, call management, and emotional control Hands-on role-play simulations and coaching led by certified interpreters Ongoing development opportunities, including advanced training for complex call types A meaningful opportunity to use your language skills to empower others, support critical conversations, and make a lasting impact Career advancement opportunities across interpreting, QA, training, and leadership roles Benefits: Comprehensive benefits package, including medical, dental, vision, 401k, paid time off, company-sponsored life insurance, short-term and long-term disability, and flexible spending account options Private health insurance and access to a collaborative, supportive team environment A proactive and accessible HR department that focuses on the staff's health and happiness Required Qualifications: High school diploma or equivalent (required); college education preferred Fluency in English and Spanish, with B2+ proficiency or higher Ability to pass a language and interpreting skills assessment Minimum of 6 months of call center, customer service, or interpreting experience Strong verbal communication, bilingual accuracy, and ethical decision making Proven ability to think clearly and act professionally in fast moving, emotionally complex situations Strong sense of professional responsibility, integrity, and time management Comfortable with assertive communication and session control Basic computer skills, including typing and MS Office navigation Quiet, distraction-free workspace conducive to active listening and sustained concentration Stable home internet connection (cable, DSL, or fiber; cellular data and hotspots not permitted) Identity Qualification: Throughout the recruiting and training process, candidates and new hires are required to provide valid, government-issued photo identification. Failure to provide a valid photo ID when requested will result in removal from consideration and disqualification from training. Preferred Qualifications: Certification in medical, legal, or community interpreting (strong plus) Experience with remote work tools and communication platforms Remote Work Requirements: Quiet, comfortable, and distraction free work environment Desktop or laptop computer (Windows or Mac) with at least 16GB RAM Broadband internet connection (minimum 30 Mbps download / 10 Mbps upload) - no cellular data or hotspot connections Computer no older than 5 years with a functioning webcam Windows 10 or newer / macOS Big Sur (OS 11) or newer Who We Are: TransPerfect Connect is the world's leading provider of interpreting services, including Over-the-Phone Interpretation (OPI) and Video Remote Interpretation (VRI). We support communication in over 170 languages and are committed to upholding the highest standards of linguistic accuracy, professionalism, and client care. Please Note: While this is a remote/work-from-home position, it is not a flexible or "work-at-your-own-pace" role. This is a structured, call center style environment conducted from your home. Interpreters are expected to remain at their workstation and be fully available to handle continuous, back-to-back calls throughout their scheduled shift. Multitasking or attending to personal responsibilities during working hours is not permitted. Interpreters are expected to follow a pre published, variable schedule. Breaks and lunch periods may vary daily and are assigned by our Workforce Management team based on operational needs. We're Looking for Individuals Who: Stay focused and attentive during high-volume, back-to-back call periods Handle pressure and emotionally complex conversations with calm and professionalism Welcome regular feedback and coaching as opportunities to grow and improve Thrive in clearly structured, schedule-driven work environments rather than informal or loosely managed remote roles Can follow strict interpretation protocols, maintain neutrality, and preserve confidentiality Are eager to use their bilingual fluency to support essential services in real time Bring strong emotional intelligence, integrity, and a deep sense of responsibility to their work Equal Opportunity Employer: TransPerfect is an Equal Opportunity Employer and does not discriminate based on race, gender, age, religion, disability, national origin, sexual orientation, or any other protected status.
Posted 30+ days ago
Shift Leader - $19/Hr.
Portillo Restaurant GroupWoodbury, MN
$2+ / hour
Do you relish the opportunity to create lifelong memories with customers? Can you add that extra special ingredient to our staff of high-performing leaders? At Portillo's, we're looking for Shift Leaders to join our team! You will be responsible for assisting with the operation of the restaurant by directing hourly crew in food production, equipment maintenance as well as inventory costs and controls. At the heart of Portillo's, we value Family, Greatness, Energy and Fun. Igniting the senses with unrivaled food and experiences, it all comes together to create lifelong memories for our guests. What's in it for you? Competitive pay $2/hr. increase during inclement weather Participate in quarterly management bonus program Employee referral bonus + quarterly gift Career advancement opportunities (we're growing!) Dedicated Shift Leader learning & development Flexible schedules Free shift meals DailyPay: Access your pay when you need it! Monthly "Franks a Lot" employee appreciation Working Full-time? Here's what you'll be eligible for: Comprehensive benefits coverage including: The choice of 3 Medical Plans, including a PPO, a dental high or dental low plan, & vision Flexible Spending Accounts (healthcare and dependent care) Financial Security through Voya Financial 401(k) with company match Paid Vacation Discounted Pet Insurance through Spot Identity Theft Protection Beef Stock - our Employee Stock Purchase Plan* Must have worked at Portillo's for 1 year with an average of at least 20 hours over a 6-month period Military Veterans encouraged to apply.
Posted 30+ days ago
Auto Detailer
Caliber CollisionMinneapolis, MN
$35,000 - $40,000 / year
Service Center Minneapolis- Downtown JOB SUMMARY Caliber Collision has an immediate job opening for an Auto Detailer to thoroughly clean all vehicles prior to final delivery to the customer, provide support to the repair center by shuttling customers and vehicles to the appropriate locations while maintaining all service tools and equipment in the detail department. Auto Detailers will be required to follow Caliber and OEM standards. OUR AUTO DETAILERS FOR THIS POSITION CAN MAKE UP TO: $35,000 to $40,000 per year BENEFITS OF JOINING THE CALIBER FAMILY Benefits from day one: Immediately eligible for medical, dental and vision Industry Comparable Pay- Paid weekly and eligible for overtime State of the Art Products- 3M Collision Repair Products Paid Vacation & Holidays- Can begin accruing day 1 Career growth opportunities - we promote from within! Paid Skilled Trainings and Certifications- I-CAR and ASE A career for life: You'll gain hands on experience within a production shop REQUIREMENTS Must be 21 years of age or older Have a valid driver's license and be eligible for coverage under Caliber's insurance policy. Nice to have, but not required: Previous collision experience and/or Collision Vo-Tech certification ABILITES/SKILLS/KNOWLEDGE Ability to do consistent physical activity - reach below and above shoulder level, kneeling, bending, and squatting, and lifting objects over 50 lbs. Be able to understand instructions - written and verbal Can prioritize competing tasks and adapt easily to a fast-paced environment Caliber is an Equal Opportunity Employer
Posted 2 weeks ago
Restaurant Manager - Mystic Steakhouse
Shakopee Mdewakanton Sioux CommunityPrior Lake, MN
Join the Food & Beverage team as our next Restaurant Manager at Mystic Steakhouse! This is an exciting opportunity to play a pivotal role in our food and beverage operations. The ideal candidate for this role demonstrates patience, adaptability, and solution-oriented approach to challenges If you have extensive restaurant experience in a fine dining setting and are a strong people leader - this is the role for you! Enjoy weekly pay, health benefits, and 401K starting day one. Whatever your career goals may be, let Mystic Lake Casino help get you there! Job Overview: Manages the food services operation of the Mystic Steakhouse to ensure a pleasant guest experience and efficient, cost-effective operations. Objective is guest retention to support casino. Responsible for meeting financial goals of assigned outlets. Empower Your Future: The Work You'll Lead: Manages and coordinates, in conjunction with Assistant Managers, restaurant activities to obtain effective use of equipment, facilities, and personnel. Conducts daily operations in adherence to policies, procedures, food quality, safety, and service standards, including responsible alcohol service. May recommend acquisition of new equipment or re-design of space to increase efficiency and safety of operations. Interacts and establishes relationships with guests to improve retention, promote guest loyalty, and resolve guest complaints. Leads team of direct reports with responsibility to recruit, interview, select, hire, and promote team members. Includes team member training and developing. Completes performance appraisals for direct reports, provides performance feedback, and conduct disciplinary actions up to termination. Participates in the development and formulation of administrative and operational policies and procedures. Designs work processes and oversees scheduling to maintain appropriate staffing levels. Plans weekly and daily specials. Tracks covers and revenue; develops and recommends strategies to meet or exceed revenue goals. Analyzes trends to project future performance. Prepares department budget. Reviews monthly profit and loss statement and explains variances; reviews and monitors budget, including weekly payroll and tip reports. Job Requirements: Must be 21 years of age or older. Demonstrated leadership skills including any combination of post-high school restaurant education and restaurant management experience to equal seven years. Prior experience in a fine dining environment. Outstanding Benefits & Awesome Perks: Enjoy competitive weekly pay, outstanding benefits, and advancement opportunities. Generous benefits include medical, dental, life and disability insurance, onsite medical clinics and pharmacy, 401(k) retirement plan, paid time off, wellness programs, and more. Plus, take advantage of perks like discounts on childcare, fuel, bus passes and fitness membership, free uniforms, free uniform cleaning, and tuition reimbursement. Who We Are: We're not just in the business of entertainment; we're in the business of crafting unforgettable experiences. We believe in the power of possibility, to unite and uplift, rallying around every triumph, big and small. At Mystic Lake and Little Six, every moment is a chance to be the experience. Different backgrounds, different strengths, and different passions, we value the diversity that everyone brings to the table. Our values are a direct reflection of the diverse communities that we proudly serve, represent, and invest in. We invite you to the place to learn, grow, thrive and lead. Let's create moments that matter, celebrate diversity, and build a brighter future for all.
Posted 1 week ago
Physician - Cardiology, Non-Invasive CV Imaging - Brainerd, MN
Essentia HealthBrainerd, MN
Building Location: St Josephs Medical Center Department: 4201010 CARDIOLOGY - BMC Job Description: Education Qualifications: Licensure/Certification Qualifications: Exciting Opportunity for a Non-Invasive Cardiologist in Beautiful Brainerd, MN Why Join Us? Practice Highlights: Collaborative Environment: Join a well-established and growing Cardiology practice within a multispecialty clinic, alongside one interventional and one non-invasive physician, and two advanced practice clinicians. Diverse Practice Settings: Engage in a variety of settings including clinic, procedural, hospital, and expanding outreach opportunities. State-of-the-Art Facilities: Access the full spectrum of invasive and non-invasive cardiac testing with cutting-edge equipment and a highly experienced nursing and technical team. Comprehensive Non-Invasive Services: Offerings include Echo, Stress Echo, TEE, 3D/strain, Nuclear Cardiology, and Cardiac CT Angiography. Advanced Catheterization Lab: Onsite cardiac and peripheral vascular interventional capabilities. Specialized Consultative Services: Local availability of Electrophysiology and Peripheral Vascular consultative services. Work-Life Balance: Our practice emphasizes excellent clinical care and outcomes while ensuring a balanced personal life, ideal for raising a family and enjoying recreational activities. Competitive Compensation: Enjoy an excellent guaranteed compensation and benefits package, including immediate partnership opportunities. Professional Affiliation: Benefit from our affiliation with the second-largest medical provider in Minnesota. Advanced EMR: Certified as HIMSS EMRAM Level 7 for both Inpatient and Ambulatory facilities. Candidate Requirements: Board Certified/Board Eligible in Cardiology COCATS Level 2 or 3 in Echocardiography and Nuclear Cardiology COCATS Level 2 or 3 in Cardiac CT preferred COMPENSATION $674,640. Hired candidates may be eligible to receive additional compensation in the form of bonuses, quality incentives or production-based compensation. Location Benefits: Prime Location: Brainerd, MN, located 125 miles north of Minneapolis/St. Paul. Scenic Community: Enjoy living in a beautiful lake and resort community with boundless recreational opportunities. Regional Service Area: Serve a regional population of 187,000. Join Us in Brainerd, MN: Embrace a fulfilling career in a supportive and dynamic environment while enjoying the serene beauty and recreational opportunities of Brainerd. Apply today to become a valued member of our dedicated team! Summary: This opportunity offers a balanced work-life environment, competitive compensation, and the chance to work with a highly skilled team in a state-of-the-art facility. Brainerd, MN, provides an idyllic setting for both professional growth and personal enjoyment. Essentia Health is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, sexual identity, national origin, disability, or protected Veteran Status. For additional information please contact: Liz Huesman, Senior Physician Recruiter 701-261-6824 Elizabeth.Huesman@EssentiaHealth.org FTE: 1 Possible Remote/Hybrid Option: Shift Rotation: Day/Eve/Night Rotation (United States of America) Shift Start Time: Shift End Time: Weekends: Holidays: No Call Obligation: No Union: Union Posting Deadline: Compensation Range: $1.00 - $1,000,000.00 Employee Benefits at Essentia Health:At Essentia Health, we're committed to supporting your well-being, growth, and work-life balance. Our comprehensive benefits include medical, dental, vision, life, and disability insurance, along with supplemental options to fit your needs. We offer a 401(k) plan with employer contributions to help you plan for the future, and we invest in your professional development through training, tuition reimbursement, and educational programs. To help you thrive both at work and at home, we provide flexible scheduling, generous time off, and wellness resources focused on your physical, mental, and emotional health. Please note that benefit eligibility may vary. For full details, refer to your benefit summary or contact our HR Service Center at (218) 576-0000.
Posted 30+ days ago
Intern, Media Production & Operations
American Public MediaSaint Paul, MN
$20+ / hour
Position Information: Start Date: June 15 - December 4 (9:00 - 5:00pm central; Monday- Friday with occasional nights and weekends) Location: St. Paul, MN (Hybrid) Compensation: $20.00/hour Application deadline: Application will close once finalists are selected Intern, Media Production & Operations Are you eager to launch your career in media production? At Minnesota Public Radio, we believe diverse voices and perspectives are critical to creating enriching media. We're seeking an enthusiastic intern to support the Media Operations team, including audio & video production and master control. We see internships as a great opportunity to bring new perspectives into our team, as well as recruit future employees into our department. As we provide interns with professional development, they provide us with an extra set of hands-on tasks that require additional help. Key Learning Goals: We pride ourselves on nurturing interns as part of our talent pipeline. Our goal is for you to be exposed to all aspects of audio & video production planning and execution. Opportunities will exist to develop specific skills related to equipment setup and configuration, signal flow, interaction with artists and artist management, audio mixing, video editing, camera operation, distribution systems, and master control. You'll be welcomed into our lively, creative team where we celebrate unique voices. Our internship alumni have translated their experience into media careers with us and beyond. Responsibilities: In this hands-on role, you will: Gain Well-Rounded Experience - support studio and field production by working directly with Technical Directors and Master Control Specialists to accomplish the logistics of production Master Technical Skills- Learn equipment setup/operation, signal flow, audio mixing, video editing, camerawork, and master control for studio and remote recording sessions across all three of MPR Services: MPR News, The Current, and YourClassical as well as live/virtual events Build Your Network- Collaborate with producers, technical directors, engineers, and industry guests Contribute Your Skills- Help accomplish the logistics of daily productions and distribution Grow Professionally- Receive mentoring and training in media best practices Benefits: Eligible to accrue for sick and safe time off Eligible for health insurance as required under the ACA Eligible to participate in the APMG retirement plan 100% paid for onsite parking or public transportation Programming: Participate in robust on-boarding experience Professional development: on-the-job training, workforce readiness training, formal performance review feedback sessions, etc. Participate in brown bag sessions to gain broader perspective of the organization Required Qualifications: Enrolled undergraduate or graduate student, or recent graduates (within the past 18 months) Able to work 9:00 - 5:00pm central; Monday- Friday with occasional nights and weekends Must be able work in the office (St. Paul, MN) at least 2 days per week Classes or strong experience with audio or video equipment, including microphones, analog and digital processing, studio/venue systems, and stage setup Customer service experience Familiarity with professional audio/video equipment and standard cabling types and uses Ability to learn while doing. This is a working position and interns will be expected to move equipment and work side by side with Technical Directors under deadline. Professionalism is required, this is not a backstage pass or access to your favorite band on tour Preferred Qualifications: Audio recording and/or production experience (e.g. field recording, work in a live performance space or studio, or post-production of music, podcasts, or audio for video) Experience working in recording or broadcast studios Video production work using professional equipment Experience working with artists and artist management Next Step in the Application: In addition to your skills and knowledge, we want to get to know you in the application process. Please include a cover letter (of no more than 1 page) with answers to the following: What interests you about this internship? What professional skills would you like to add to your toolbox in the months and years to come to grow in your career field? Physical Demands and Working Conditions: Must be able to perform the essential duties of the position with or without reasonable accommodation. Physical Demands: Required to move about in an office environment and sit for extended periods of time Required to move about in the community Frequent use of hands for data entry/keystrokes and simple grasping Required to lift audio and video equipment up to 70 lbs. Working Conditions: Moderate noise level Occasional exposure to prevalent weather conditions Diversity creates a healthier atmosphere: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. We are committed to hiring a breadth of diverse professionals and encourage members of diverse groups to apply. MacMillan Internship & Fellowship Program at MPR|APM Minnesota Public Radio | American Public Media are grateful for the long-time, generous philanthropy of Whitney and Elizabeth MacMillan for investing in the future of public media through transformational internships and fellowships. Their recent grant will significantly strengthen our internship program, produce enriching programming, and prepare the next generation for careers in public media. We are pleased to recognize this generous support in the name of the program - the MacMillan Internship & Fellowship Program at MPR|APM.
Posted 1 week ago
AWS Engineer - Manager
PwCMinneapolis, MN
$99,000 - $232,000 / year
Industry/Sector Not Applicable Specialism Product Innovation Management Level Manager Job Description & Summary At PwC, our people in software and product innovation focus on developing cutting-edge software solutions and driving product innovation to meet the evolving needs of clients. These individuals combine technical experience with creative thinking to deliver innovative software products and solutions. Those in software engineering at PwC will focus on developing innovative software solutions to drive digital transformation and enhance business performance. In this field, you will use your knowledge to design, code, and test cutting-edge applications that revolutionise industries and deliver exceptional user experiences. Enhancing your leadership style, you motivate, develop and inspire others to deliver quality. You are responsible for coaching, leveraging team member's unique strengths, and managing performance to deliver on client expectations. With your growing knowledge of how business works, you play an important role in identifying opportunities that contribute to the success of our Firm. You are expected to lead with integrity and authenticity, articulating our purpose and values in a meaningful way. You embrace technology and innovation to enhance your delivery and encourage others to do the same. Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to: Analyse and identify the linkages and interactions between the component parts of an entire system. Take ownership of projects, ensuring their successful planning, budgeting, execution, and completion. Partner with team leadership to ensure collective ownership of quality, timelines, and deliverables. Develop skills outside your comfort zone, and encourage others to do the same. Effectively mentor others. Use the review of work as an opportunity to deepen the expertise of team members. Address conflicts or issues, engaging in difficult conversations with clients, team members and other stakeholders, escalating where appropriate. Uphold and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements. As part of the Software Engineering (PI) team you are to design and develop large scale distributed data processing systems/applications or large scale internet systems utilizing Java, Scala, Python, JavaScript etc. As a Manager you are to lead teams and manage client accounts, focusing on strategic planning and mentoring junior staff. You are accountable for securing project success and maintaining exceptional standards. Enhancing your leadership style, you motivate, develop and inspire others to deliver quality. You are responsible for coaching, leveraging team member's unique strengths, and managing performance to deliver on client expectations. With your growing knowledge of how business works, you play an important role in identifying opportunities that contribute to the success of our Firm. You are expected to lead with integrity and authenticity, articulating our purpose and principles in a meaningful way. You embrace technology and innovation to enhance your delivery and encourage others to do the same. Responsibilities Design and develop large-scale distributed data processing systems Utilize programming languages such as Java, Scala, Python, and JavaScript Lead teams and manage client accounts with strategic planning Mentor and develop junior staff to enhance their skills Assure project success and uphold top standards Motivate and inspire team members to deliver quality work Leverage team strengths to meet client expectations Embrace technology and innovation to improve delivery What You Must Have Bachelor's Degree 5 years of experience Bachelor's degree or in lieu of a degree, demonstrating three years of specialized training and/or progressively responsible work experience in technology for each missing year of college What Sets You Apart Master's Degree in Artificial Intelligence and Robotics, Business Application Programming, Computer Applications, Computer and Information Science, Computer Systems Analysis, Computer Engineering, Computer Management, Computer Programming, Computer Systems Analysis, Data Processing/Analytics/Science, Game Design, Information CyberSecurity, Information Technology, Management Information Systems, Industrial and Operations Engineering, Industrial Engineering, Internet Technology, Management of Technology, Software App, Systems Engineering, Systems Engineering & Accounting, Web Design, Webmaster and Web Management, Engineering and Business preferred Preferred Certifications: AWS Certified Cloud Practitioner, AWS Certified AI Practitioner, AWS Certified Developer- Associate, AWS Certified Solution Architect- Associate, AWS Certified Machine Learning Engineer- Associate, AWS Certified Solution Architect- Professional, AWS Certified DevOps- Professional Utilizing Java 8 or Python for design and development Using Spring Boot, Spring Cloud frameworks Building Microservices REST API and Event Driven Design Developing and maintaining Knative, Docker, Kubernetes deployments Using monitoring tools like Splunk, Prometheus, Grafana Creating Web UI with recent JavaScript libraries Working with Agile Methodologies Travel Requirements Up to 60% Job Posting End Date Learn more about how we work: https://pwc.to/how-we-work PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy . As PwC is an equal opportunity employer, all qualified applicants will receive consideration for employment at PwC without regard to race; color; religion; national origin; sex (including pregnancy, sexual orientation, and gender identity); age; disability; genetic information (including family medical history); veteran, marital, or citizenship status; or, any other status protected by law. For only those qualified applicants that are impacted by the Los Angeles County Fair Chance Ordinance for Employers, the Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, San Diego County Fair Chance Ordinance, and the California Fair Chance Act, where applicable, arrest or conviction records will be considered for Employment in accordance with these laws. At PwC, we recognize that conviction records may have a direct, adverse, and negative relationship to responsibilities such as accessing sensitive company or customer information, handling proprietary assets, or collaborating closely with team members. We evaluate these factors thoughtfully to establish a secure and trusted workplace for all. Applications will be accepted until the position is filled or the posting is removed, unless otherwise set forth on the following webpage. Please visit this link for information about anticipated application deadlines: https://pwc.to/us-application-deadlines The salary range for this position is: $99,000 - $232,000. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws. All hired individuals are eligible for an annual discretionary bonus. PwC offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation, personal and family sick leave, and more. To view our benefits at a glance, please visit the following link: https://pwc.to/benefits-at-a-glance
Posted 30+ days ago
Director, Quality Systems
Inspire Medical Systems, Inc.Minneapolis, MN
$170,000 - $230,000 / year
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Overview
Schedule
Full-time
Career level
Director
Compensation
$170,000-$230,000/year
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Job Description
ABOUT INSPIRE MEDICAL SYSTEMS
Inspire is the first of its kind medical device designed to make a difference in the lives of those living with Obstructive Sleep Apnea (OSA). We are revolutionizing the sleep industry with our FDA-approved medical device, designed to reduce OSA severity for those who cannot tolerate or get consistent benefit from CPAP. Inspire Medical Systems is committed to enhancing patients' lives through sleep innovation. We are steadfast in our commitment to prioritize patient outcomes, act with integrity and lead with respect. With positive persistence at our core, we are committed to all those we serve.
WHY JOIN OUR FAST-GROWING TEAM
At Inspire, we value people - your diverse experiences, backgrounds, and thoughts. We elevate voices and encourage learning opportunities to build a professional network that grows into community. We embrace a people-first culture by offering excellent benefits, 401k matching, ESPP, flexible time off (FTO), and tuition reimbursement.
If you're passionate about making a difference in people's lives and want to work with innovative technology, come be a part of our great team!
ESSENTIAL JOB FUNCTIONS
This position is a leadership role focused on overseeing and enhancing Inspire's global quality system. This position involves leading teams responsible for configuration assurance, quality systems compliance, QMS training and audit, quality operations, non-product software design assurance and eQMS development and implementation, ensuring compliance with global regulations and driving continuous improvement.
The position will collaborate with multiple stakeholders across the organization, including design assurance and post market quality leaders, operations, information services, product development and regulatory to achieve organizational goals and foster a high-performing workplace.
OPPORTUNITIES YOU WILL HAVE IN THIS ROLE
- Lead and maintain an effective quality system which includes a strategic QMS structure, quality planning activities, execution and monitoring of all QMS processes and metrics.
- Develop and implement the annual quality plan, quality objectives and quality metrics that drive business objectives, continuous improvement and compliance to global regulations.
- Lead the development and implementation of new electronic QMS process workflows to drive compliance with current regulations as well as new geographic regulations where products are, or planned to be, distributed.
- Manage teams interacting with external agencies (FDA, Notified Bodies, and Competent Authorities) for inspections and compliance audits.
- Provide quality expertise for non-product software validations (including ERP/MRP tools) and lead quality assurance teams supporting non-product software validations.
- Lead QMS continuous improvement projects to increase efficiency of the QMS and drive organization compliance.
- Perform, support, mentor and coach others on effective root cause investigations and CAPA actions to maintain effective and compliant quality systems and products.
- Ensure QMS competency-based learning is in place for all QMS processes for both Inspire employees and contractors.
- Recruit, coach, mentor and develop top talent for the quality team.
- Lead effective change management across the organization.
- Document product and therapy related field reports within the prescribed timelines and provide any necessary documents required to complete the investigation. Provide follow-up reporting as needed.
- Complete training requirements and competency confirmations as required for this position within the required timeline.
- Comply with applicable quality system procedures/policies and make suggestions for continuous process improvement.
- Ensure all direct reports maintain training records that comply with applicable quality system requirements.
WHAT YOU CAN BRING TO OUR GREAT TEAM
Required:
- Minimum of 15 years working in medical device quality systems
- Minimum of 10 years managerial experience
- Minimum of 5 years in a medical device compliance and/or audit role
- Experience working directly with FDA, Notified Bodies or other geographic regulators during regulatory inspections/audits (front room)
- In depth knowledge of and implementing global medical device regulations (21 CFR 11, 820, 801, 803, 806, 821, 822, 830, JPAL, EU MDR, MDSAP, ISO 13485, etc.)
- Demonstrated leadership and project management skills with the ability to prioritize and execute.
- Proficient with Microsoft Word, Excel, and PowerPoint.
- Proficient with other MS applications (i.e.; Power BI, SharePoint, OneDrive, etc.)
- Bachelor's degree in science, engineering, technology, or biomedical discipline
Preferred:
15 years' experience in a medical device quality management role.
5 years managing electronic QMS system/workflow implementations
5 years working with nonproduct software validation requirements
Experience working directly with FDA, Notified Bodies or other geographic regulators on product recalls.
Demonstrated QS leadership by:
Implementing and obtaining certification (FDA & ISO) of a quality management system.
Implementing and validating an electronic QMS software tool to transition existing paper processes into electronic workflows.
Demonstrated high level of strategic thinking, customer/patient focused risk assessment and judgement.
Demonstrated creative and effective problem solving and out of the box thinking for quality system and compliance solutions.
Strong interpersonal and communication (both verbal and written) skills. Ability to facilitate teams and deliver presentations.
Effective relationship management, ability to network, support and influence across the entire organization.
Proven success in coaching, developing, and managing people.
Master's degree in a technical or scientific field
#LI-Onsite
The salary for this position will be offered at a level consistent with the experience and qualifications of the candidate. This information reflects the anticipated salary range for this position at the time of posting. The salary range may be modified in the future and actual compensation may vary from the posting based on various factors such as geographic location, work experience, education and/or skill level.
Salary
$170,000-$230,000 USD
BENEFITS AND OTHER COMPENSATION
Inspire offers a highly competitive benefits package including (general description of the benefits and other compensation offered):
- Multiple health insurance plan options.
- Employer contributions to Health Savings Account.
- Dental, Vision, Life and Disability benefits.
- 401k plan+ employer match.
- Identity Protection.
- Flexible time off.
- Tuition Reimbursement.
- Employee Assistance program.
- All employees have the opportunity to participate in the ownership and success of Inspire. Employees at all levels can participate through equity awards and the Employee Stock Purchase Program.
Inspire Medical Systems provides equal employment opportunity (EEO) to all employees and applicants without regard to race, color, religion, creed, sex, national origin, age, disability, marital status, familial status, sexual orientation, status regarding public assistance, membership or activity in a local commission, military or veteran status, genetic information, pregnancy or childbirth, or any other status protected by applicable federal, state, and local laws. This policy applies to all aspects of the employment relationship, including recruitment, hiring, compensation, promotion, transfer, disciplinary action, layoff, return from layoff, training, and social and recreational programs. Inspire Medical Systems complies with applicable laws governing non-discrimination in employment in every location in which Inspire Medical Systems has facilities. All such employment decisions will be made without unlawfully discriminating on any prohibited basis.
Inspire Medical Systems is an equal opportunity employer with recruitment efforts focused on ensuring a diverse workforce. Applicants with a disability that need accommodation to complete the Inspire Medical Systems application process should contact Human Resources at 844-672-4357 or email careers@inspiresleep(dot)com
Inspire Medical Systems participates in E-Verify.
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