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Business Connectivity, Manager
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Job Description
Medica is a nonprofit health plan with more than a million members that serves communities in Minnesota, Nebraska, Wisconsin, Missouri, and beyond. We deliver personalized health care experiences and partner closely with providers to ensure members are genuinely cared for.
We're a team that owns our work with accountability, makes data-driven decisions, embraces continuous learning, and celebrates collaboration - because success is a team sport. It's our mission to be there in the moments that matter most for our members and employees. Join us in creating a community of connected care, where coordinated, quality service is the norm and every member feels valued.
The Business Connectivity Manager leads the strategic direction, execution, and performance of the Business Connectivity team, which serves as a cross functional analytics partner to Medica's Lines of Business (LOB)-including Medicare, Medicaid, Individual and Family Business (IFB), Commercial and MSJV. This role is responsible for team leadership, stakeholder engagement, analytics strategy, and operational excellence. The Manager ensures that insights generated by the team drive business performance and align with enterprise priorities. Performs other duties as assigned.
Key Accountabilities
Team Leadership & Development
Hire, onboard, and mentor Business Connectivity team members, including consultants and analysts
Establish clear roles, responsibilities, and development plans for each team member
Foster a high performing, collaborative, and inclusive team culture
Conduct regular check-ins, performance reviews, and skip level meetings
Strategic Analytics Oversight
Set the strategic vision for Business Connectivity analytics across all LOBs
Oversee the development of analytic frameworks that support affordability, performance improvement, and segment specific strategies
Ensure alignment of analytics with enterprise goals and segment priorities
Stakeholder Engagement & Consulting
Serve as the primary liaison between Business Connectivity and segment leadership
Translate complex business needs into actionable analytic strategies
Guide the team in delivering insights that are relevant, timely, and integrated into decision making processes
Operational Excellence
Ensure data integrity, consistency, and quality across all analytic outputs.
Oversee migration of reporting and processes to Snowflake and other enterprise platforms
Implement best practices in data storytelling, visualization, and benchmarking
Cross Functional Collaboration
Partner with Enterprise Analytics, Actuarial, Pharmacy, Quality, and Segment teams to ensure seamless integration of analytics
Lead strategic initiatives that span multiple departments and influence enterprise-wide decisions
Expectations
Leadership & Strategic Alignment
Demonstrate strategic clarity by aligning Business Connectivity initiatives with Medica's enterprise goals, affordability strategies, and segment priorities
Lead with purpose, modeling discipline, focus, and action to drive team success
Translate complex business needs into clear, actionable analytics strategies that influence executive decision making
Team Development & Performance Management
Build and sustain a high performing team through structured onboarding, 30/60/90day plans, and quarterly development check-ins
Foster a culture of ownership, resilience, and continuous improvement by mentoring team members and encouraging feedback loops
Identify and cultivate talent using Medica's 6box framework (e.g., Core Talent, High Growth, Ready)
Ensure equitable workload distribution and delegate effectively to empower team members and avoid bottlenecks
Communication & Collaboration
Maintain proactive, transparent communication with direct reports, peers, and senior leadership
Encourage cross functional collaboration across Enterprise Analytics, Segment teams, and external partners
Use storytelling and visualization to amplify the impact of analytics and ensure insights are understood and actionable
Operational Excellence & Accountability
Establish and maintain high standards for data integrity, documentation, and reporting consistency
Implement structured processes for intake, prioritization, and delivery of analytics requests
Monitor team performance using KPIs and dashboards and take corrective action when needed
Drive automation and efficiency improvements across reporting and analytic workflows
Innovation & Thought Leadership
Stay current on healthcare analytics trends, affordability metrics, and data governance best practices
Lead benchmarking studies and competitive analyses to inform strategic decisions
Promote innovation by encouraging the team to explore new tools, methodologies, and data sources
Managerial Presence & Influence
Represent the Business Connectivity team in executive forums, strategy sessions, and cross functional initiatives
Provide clear feedback and coaching to team members, including performance improvement plans when necessary
Recognize and reward contributions, and advocate for team members' growth and visibility
Required Qualifications
- Bachelor's degree or equivalent experience in related field
- 5 years of experience beyond degree
Skills & Abilities
- Team Leadership: Experience managing and developing analytics teams
- Strategic Thinking: Ability to align analytics with business goals and drive performance
- Healthcare Analytics: Familiarity with healthcare data, affordability metrics, and performance improvement
- Cross-Functional Collaboration: Comfortable working across departments and leading enterprise-wide initiatives
- Communication: Skilled in presenting insights clearly to executives and stakeholders
- Operational Excellence: Strong focus on data quality, process improvement, and efficiency
This position is an Office role, which requires an employee to work onsite at our Minnetonka, MN office, on average, 3 days per week.
The full salary grade for this position is $98,400 - $168,600. While the full salary grade is provided, the typical hiring salary range for this role is expected to be between $98,400 - $147,525. Annual salary range placement will depend on a variety of factors including, but not limited to, education, work experience, applicable certifications and/or licensure, the position's scope and responsibility, internal pay equity and external market salary data. In addition to base compensation, this position may be eligible for incentive plan compensation in addition to base salary. Medica offers a generous total rewards package that includes competitive medical, dental, vision, PTO, Holidays, paid volunteer time off, 401K contributions, caregiver services and many other benefits to support our employees.
The compensation and benefits information is provided as of the date of this posting. Medica's compensation and benefits are subject to change at any time, with or without notice, subject to applicable law.
We are an Equal Opportunity employer, where all qualified candidates receive consideration for employment indiscriminate of race, religion, ethnicity, national origin, citizenship, gender, gender identity, sexual orientation, age, veteran status, disability, genetic information, or any other protected characteristic.
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