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Founded in 2014, Crossroads Talent Solutions, LLC is a veteran-led SBA 8(a) and Service-Disabled Veteran-Owned Small Business headquartered in Maryland, delivering trusted program management, administrative, and mission support services to federal agencies nationwide. For more than a decade, we have supported critical operations for partners including the U.S. Army, U.S. Air Force, U.S. Navy, U.S. Marine Corps, National Guard, Defense Health Agency (DHA), National Oceanic and Atmospheric Administration (NOAA), Small Business Administration (SBA), U.S. Citizenship and Immigration Services (USCIS), U.S. Attorney's Office (USAO), and the U.S. Department of Agriculture (USDA). Known for our integrity, transparency, and commitment to excellence, Crossroads has built a solid reputation as a reliable federal partner dedicated to delivering measurable performance and taking care of the people who make each mission possible. 

Contingent Upon Award

Position Overview

Supports data management, reporting, and analytical functions to enhance operational performance and decision-making. This role ensures data accuracy, generates actionable insights, and supports reporting requirements across HR operations. 

Scope of Work Oversight

• Data management and reporting across HR systems  

• Metrics tracking, analytics, and performance reporting  

• Data integrity, validation, and system support  

• Reporting environment support and trend analysis 

Key Responsibilities

• Generate reports and analyze HR data  

• Maintain data systems and ensure accuracy  

• Support metrics tracking and reporting  

• Identify trends and support process improvements 

Qualifications

• Associate's or Bachelor's degree preferred  

• 2+ years of data, reporting, or analytical experience  

• Proficiency with Microsoft Office and standard HR/administrative systems  

• Strong communication, organizational, and interpersonal skills  

• Ability to perform in a high-volume, fast-paced environment 

Work Environment

• Primarily on-site, with presence required to meet mission and operational needs 

• Telework may be authorized on a case-by-case basis depending on business requirements 

• High-volume, fast-paced environment supporting critical federal hiring operations and national security missions 

Benefits

At Crossroads, we invest in our people by offering a comprehensive benefits package that supports your health, financial future, and overall well-being. 

• Comprehensive Medical, Dental & Vision 

• 401(k) with Employer Match 

• Employer-Paid Life & Disability Insurance 

• Generous PTO & Paid Holidays 

• Flexible Spending Accounts 

• Wellness & Employee Assistance Programs 

Crossroads Talent Solutions, LLC is a Veteran friendly employer and provides equal employment opportunity (EEO) to all employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability status, genetic information, marital status, ancestry, protected veteran status, or any other characteristic protected by applicable federal, state, and local laws. 

Equal Opportunity Employer/Veteran/Disabled