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Pharmacy Care Coordinator - National Remote
UnitedHealth Group Inc.Eden Prairie, MN
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. Hours: Monday-Friday, will work an 8-hour shift during business hours of 8am-8pm CST with a rotating Saturday shift (9am-6pm CST) every 3-4 weeks You will enjoy the flexibility to telecommute* from anywhere within the U.S as you take on some tough challenges. Primary Responsibilities: Conducts in-bound and out-bound calls for program requirements including, but not limited to medication adherence member outreach calls, reminder calls, prescription refill calls and provider follow-up calls in a call center environment Completes calls/assignments and ensure census management, productivity weekly and monthly standards are met Exhibits excellent phone and communication skills while providing complete and accurate information to customers Receives and responds to escalated inquiries from all communication venues: e.g., task queues, portal, claim queue, department documentation platform Perform review of prescription claims documentation collect and maintain eligibility information in an appropriate and confidential manner Provide support to internal staff and providers with respect to Medicare drug related issues; request additional or supplemental information via correspondence to complete applications Provides clerical and/or administrative support to clinical staff and managers for special studies, projects and reports Adheres to assigned schedule and quality metrics Provides clerical and/or administrative support to pharmacy staff and managers for special projects and reports Provides excellent customer service by serving as a resource to all internal and external customers Participate in and contribute to the overall pharmacy quality improvement initiatives Assist in training for new hires and internal staff Attends required meetings and required participation in special committees as needed Demonstrate excellent organizational skills, customer service skills, and verbal and written communication skills to include but not limited to patients, physicians, clinical staff, contracted providers and managers Demonstrate a high degree of professionalism to always include both personal conduct and appearance Ability to always maintain strict confidentiality to include but limited to patients and coworkers Compliance with all organizational policies regarding ethical business practices Ability to work independently, with some supervision and direction from manager Must adhere to all department policies and procedures Ability to work any schedule between 8am-8pm CST with a rotating Saturday shift (9am-6pm CST) every 3-4 weeks Performs other duties as assigned Must live in a location that can receive a UnitedHealth Group approved high-speed internet connection or leverage an existing high-speed internet service You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: High School Diploma/GED (or higher) 2+ years of experience in a pharmacy/medical/healthcare setting 1+ years of administrative support experience 1+ years of experience working with all Microsoft Office products (Word, Outlook. Excel, Teams, etc.) 1+ years of experience with medical terminology 1+ years of call center experience 1+ years of experience with working knowledge of basic troubleshooting systems Access to a dedicated work area established that is separated from other living areas and provides information privacy to keep all company sensitive documents secure (if applicable) Ability to work an 8-hour shift Monday-Friday from 8am-8pm CST with the possibility of Saturdays in the future on a rotating basis Preferred Qualifications: Certified/Registered Pharmacy Technician Certified Medical Assistant training or certification Bilingual language proficiency (English/Any Non-English Language) Experience with Medication Adherence Hedis Measures (MAD/MAC/MAH) Call documentation platform experience Rx Claim experience Online softphone experience Soft Skills: Ability to handle / diffuse escalated issues professionally Excellent organizational skills, customer service skills and verbal and written communication skills to include but not limited to patients, physicians, clinical staff, contracted providers and managers Demonstrate a high degree of professionalism to always include both personal conduct and appearance Ability to always maintain strict confidentiality to include but limited to patients and coworkers Compliance with all organizational policies regarding ethical business practices Adherent to all department policies and procedures Ability to work independently, with some supervision and direction from manager All Telecommuters will be required to adhere to UnitedHealth Group's Telecommuter Policy. The salary range for this role is $16.88 to $33.22 per hour based on full-time employment. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. UnitedHealth Group complies with all minimum wage laws as applicable. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you'll find a far-reaching choice of benefits and incentives. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment. #RPO #GREEN
Posted 30+ days ago
Physical Therapist - Rehabilitation Services (0.8 Fte) - Graceville, MN And Wahpeton, ND
Essentia HealthGraceville, MN
Evaluates, plans, treats and implements care for patients in accordance with professional standards of the American Association of Physical Therapy using Clinical Practice Guidelines, and policies and procedures of Essentia Health. No educational requirement Current license in the state performing services. This is a split position between Graceville, MN and Wahpeton, ND. For more information, contact: Laurie Swor, Recruiter Email: Laurie.Swor@EssentiaHealth.org Phone: 218-786-1774 Graceville Clinic
Posted 30+ days ago
10110 - Retail Sales Associate Apparel
Dick's Sporting Goods IncBaxter, MN
At DICK'S Sporting Goods, we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all athletes to achieve their dreams. We are committed to creating an inclusive and diverse workforce, reflecting the communities we serve. If you are ready to make a difference as part of the world's greatest sports team, apply to join our team today! OVERVIEW: Our store teammates are passionate about creating an exceptional shopping experience for our customers through their eagerness to help, in-depth product knowledge, high brand and execution standards, and ability to prioritize. Greet everyone and proactively approach customers to understand their needs and support their shopping experience. Uphold company merchandising and presentation standards by following established floor sets, signage requirements, price changes, inventory presentation and replenishment standards, etc. Promote company programs (i.e., customer loyalty program participation, warranty sales, private label credit card enrollment, etc.). Adhere to established policies and procedures related to safety, loss prevention and standard operating procedures. Maintains confidentiality of all Company information. Create an inclusive store environment where everyone (teammates and customer) feels welcome, safe, and is treated with respect. Take an all-hands-on-deck approach to support the team across the store. Perform other tasks as assigned by management. TEAMMATE TRAITS: Our traits set the bar as to what great teammates look like. They define the behaviors that can drive our business while ensuring a great teammate and athlete experience. Here are the traits we look for in our store teammates: Ensures Accountability Customer-Focus Collaborative Instills Trust Decision-Quality/Decision-Making Abilities Action-Oriented QUALIFICATIONS: Prior retail sales, cashier, or customer-focused experience preferred. Ability to stand, bend, stoop, reach, push, pull and lift up 15 to 35 lbs. items repetitively (up to 25 times per hour). Ability to work extended periods of time (up to 4 hours) standing or walking. Ability to work at heights greater than 4 feet with use of a ladder, aerial lifting device, or platform. Ability to perform repetitive motions for short periods of time (up to 2 hours continuously). Targeted Pay Range: $12.50 - $19.50. Starting rate of pay may vary based on factors including, but not limited to, location, experience and position offered. The actual hourly rate will equal or exceed the required minimum wage applicable to the job location.DICK'S Sporting Goods complies with all state paid leave requirements. We also offer a generous suite of benefits. To learn more, visit www.benefityourliferesources.com.
Posted 3 weeks ago
Lead Pickleball
Life Time FitnessChanhassen, MN
Position Summary The Lead-Pickleball is responsible for providing overall management and leadership for club pickleball programming, including but not limited to, open play, clinics, mixers, leagues, tournaments and events. Promotes pickleball offerings through member engagement and handles administrative tasks related to programming, such as scheduling, billing, and communication. Partners with the Corporate Racquet Sports leaders on strategic changes to the program and broader marketing efforts. Teaches revenue generating on court programs. Job Duties/Responsibilities Develops, sells and teaches safe, professional and exciting revenue generating on-court programs. Interacts with members through non-revenue producing activity and off-court program promotion (i.e. Open Play and Intro to Pickleball, information tables, coordinates marketing materials, member communication, etc.) Provides administrative oversight of the clubs pickleball programming, including managing scheduling of programs, completes billing, etc. May provide supervision to club pickleball staff, including working with the General Manager to scout and interview new pickleball staff team members, ensuring the completion of their training and onboarding. Position Requirements Thorough knowledge of the game of pickleball Experience teaching pickleball Pickleball teaching certification required within six months of hire. Excellent customer service skills, friendly, outgoing, and positive attitude Experience planning and executing events Comfortable working with all age groups and building positive relationships with members and team members Knowledge of Microsoft Office (Word, Excel, Powerpoint, Outlook) Excellent communication, time management, and organization skills CPR and AED Certified Ability to sit, stand, walk, reach, climb and lift up to 50 pounds Preferred Requirements International Pickleball Teaching Professional Association (IPTPA), and/or Professional Pickleball Registry (PPR), and/or United States Professional Tennis Association (USPTA) Experience with Life Time's internal scheduling software Pay This is an hourly position that pays $25 per hour for all hours worked, with additional service incentive of 40% of personal on-court revenue generated. This position is also eligible for an incentive based on the Pickleball department's performance. Benefits All team members receive the following benefits while working for Life Time: A fully subsidized membership Discounts on Life Time products and services 401(k) retirement savings plan with company discretionary match (21 years of age and older) Training and professional development Paid sick leave where required by law Full-time Team Members are eligible for additional benefits, including: Medical, dental, vision, and prescription drug coverage Short term and long term disability insurance Life insurance Pre-tax flexible spending and dependent care plans Parental leave and adoption assistance Paid time off, including 5 to 20 vacation days per calendar year (based on tenure) and paid sick leave Deferred compensation plan, if the team member meets the required income threshold Life Time is a place for everyone. As an organization, we are committed to an inclusive, diverse and equitable workplace that respects and celebrates the unique contributions of each individual while ensuring we remain an equal opportunity employer that recruits, hires, trains and promotes based on merit and qualifications.
Posted 1 day ago
Maintenance Technician
EbenezerBurnsville, MN
Job Overview Ebenezer is an established organization with over 100 years of excellent service and an outstanding rate of growth. When you come to work at an Ebenezer community, we strive to support your growth, honor your strengths and empower you to make a difference in the lives of others. We are looking for a Maintenance Technician to join our senior living team in Burnsville, MN! This position will monitor preventative maintenance programs and repair building systems and equipment. They will also train other building staff, as needed, on basic trouble-shooting of building systems and equipment. This maintenace schedule includes; 24 hours every two weeks Day/evening shifts Weekends as needed Benefts; https://www.ebenezercares.org/employee-benefits (paid time off , retirement monies, college funds) Partial Cash Out Wages Before Payday with our New Benefit of Early Wage Access! Responsibilities: Cleans public areas of building as assigned Performs job duties safely, using correct body mechanics and personal protective equipment Maintains cleaning equipment and supplies Performs routine maintenance duties Performs general repairs Performs other duties required by the specific housing community Required Qualifications: Current Driver's License (in good standing) 0 - 1 year of previous experience Basic understanding of Microsoft Word, Excel and Outlook Preferred Qualifications: Vocational/Technical Training or Associate Degree: HVAC or related Three to five years of previous experience Join our dedicated team and contribute to our mission of helping seniors heal, discover, and lead longer, healthier, and more meaningful lives. Benefit Overview Ebenezer offers a generous benefits package, including but not limited to medical, dental, vision plans, life insurance, short-term and long-term disability insurance, PTO and Sick and Safe Time, tuition reimbursement, retirement, early access to earned wages, and more! Please follow this link for additional information: http://www.ebennezercares.org/employee-benefits Compensation Disclaimer An individual's pay rate within the posted range may be determined by various factors, including skills, knowledge, relevant education, experience, and market conditions. Additionally, our organization prioritizes pay equity and considers internal team equity when making any offer. Hiring at the maximum of the range is not typical. EEO Statement EEO/Vet/Disabled: All qualified applicants will receive consideration without regard to any lawfully protected status
Posted 30+ days ago
IT Staff Auditor
Old National BankLake Elmo, MN
Overview Old National Bank has been serving clients and communities since 1834. With over $70 billion in total assets, we are a regional powerhouse deeply rooted in the communities we serve. As a trusted partner, we thrive on helping our clients achieve their goals and dreams, and we are committed to social responsibility and investing in our communities through volunteering and charitable giving. We continually seek highly motivated and talented individuals as our people are critical to our success. In return, we offer competitive compensation with our salary and incentive program, in addition to medical, dental, and vision insurance. 401K, continuing education opportunities and an employee assistance program are also included in our benefit suite. Old National also offers a variety of Impact Network Groups led by team members who are passionate about driving engagement, creating awareness of diverse backgrounds and experiences, and building inclusion across the organization. We offer a unique opportunity to join a growing, community and client-focused company that is firmly rooted in its core values. Responsibilities Salary Range The salary range for this position is $60,000 - $121,300 per year. Final compensation will be determined by location, skills, experience, qualifications and the career level at which the position is filled. We are currently seeking an Internal IT Auditor. The primary purpose is to assist the organization by identifying and evaluating significant exposures to risk and contributing to improvement of risk management and control systems which mitigate those exposures. The IT Audit Staff works with IT and operating management to understand products, organizational activities, and systems, and provide quality audit services which meet department performance standards. This position fosters awareness of the importance of internal controls to business management and reports clearly, concisely, and logically in verbal and written form that effectively highlights the business and IT issues. Additionally, the IT Audit Staff works closely with the IT Audit Manager to ensure completion of IT Audits and key IT SOX control testing. The ideal candidate will have IT audit, SOX, banking, and/or other relevant experience. Key Accountabilities Planning and Completion of Audit Projects Participate in complex IT audits that require more advanced organization, IT technical knowledge and auditing skills. Develop work plans including documents such as the IT Audit Scope Memo, Risk Control Assessment, Process Narratives, and the creation of IT audit program steps. Execute testing associated with the field work phase of the audit and obtain and/or prepare technical documents and workpapers that satisfy audit program steps and support the results of field work. Analyze evidence, determine root cause, and draft proposed audit observations and recommendations for improvement. In addition, perform follow up work on audit report findings to ascertain that management implemented their corrective action plan timely. Create audit reports and other outputs intended for audit clients including editing and integrating final work products and reports to support client review and discussion. Sarbanes-Oxley Perform testing/review of primary IT General Computer (ITGC) and Application controls. Special Projects Participate in special projects as requested by management. Examples include annual risk assessments, assisting external auditors and examiners or participating on a committee. Key Competencies for Position Execution Leadership Establish Plans & Priorities: Determines a course of action and establishes a timeframe to complete individual objectives and team goals. Problem Solving: Identifies the root cause of the issue by consulting with lines of business, IT and subject matter experts. Demonstrates strong analytical and IT technical skills while working towards the ability to manage complex tasks. Drive and Execution: Self-motivated and takes initiative; proactively learns new skills, remains current with emerging technologies and trends in IT auditing, and develops self for current performance and future growth; demonstrates a desire to learn and actively seeks ways to improve current methods, systems, processes, and procedures. Culture Leadership Communication: Exhibits strong written and verbal communication skills with the ability to clearly articulate and convey information and ideas at all levels of the organization. Demonstrates an understanding of who will be affected by an issue or change and ensures all stakeholders are kept informed. Collaboration: Actively seeks, develops, and maintains trusted relationships with others in the department and external to the department to achieve corporate business goals and objectives. Effectively identifies solutions by engaging different ideas, perspectives, and IT expertise when analyzing a situation or developing a solution. Provides knowledge, information, ideas, and suggestions to accomplish mutual goals within the department and those external to the department. Qualifications and Education Requirements Bachelor's Degree in Accounting, Finance, IT, or business-related field Three to five years of internal IT audit, public accounting, or relevant IT experience Professional designation or certification (e.g., CISA, CISSP, CIA) is preferred Familiarity with control frameworks (e.g., NIST, ISO 27001, COBIT) cloud-based infrastructure, SOC reports, AI prompting and data analytics tools is preferred Banking experience is preferred Strong communication and collaboration skills Ability to work within strict deadlines Key Measures of Success/Key Deliverables: Ensures assigned internal IT audits and SOX IT testing are completed in a timely manner, consistent with Internal Audit plans. Demonstrates an experienced level of business, IT (e.g., products, processes, services, and systems) and organizational knowledge and takes steps to continuously update this understanding as it pertains to IT and the business. Exhibits strong competencies in project management, client focus, IT audit proficiency, and logical reasoning. Old National is proud to be an equal opportunity employer focused on fostering an inclusive workplace and committed to hiring a workforce comprised of diverse backgrounds, cultures and thinking styles. As such, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, status as a qualified individual with disability, sexual orientation, gender identity or any other characteristic protected by law. We do not accept resumes from external staffing agencies or independent recruiters for any of our openings unless we have an agreement signed by the Director of Talent Acquisition, SVP, to fill a specific position. Our culture is firmly rooted in our core values. We are optimistic. We are collaborative. We are inclusive. We are agile. We are ethical. We are Old National Bank. Join our team
Posted 2 weeks ago
Russian English Bilingual Interpreter (Remote)
TransPerfectWisconsin, MN
TransPerfect Is More Than Just a Job… Our greatest asset is our people, and nothing is more important to us than ensuring that everyone knows that. Each of our 100+ offices has its own individual identity, and each also has its own unique rewards. TransPerfect Connect (TPC) is looking for Russian bilinguals at all levels with demonstrated experience utilizing their bilingual skills in a professional setting. We will train you to start your career path as an Over the Phone Interpreter. Candidates must be fluent in Russian English and aspire to be a fantastic advocate for our end clients, utilizing their new learned talents to deliver superior consecutive interpretations. So, whether you're helping a patient communicate with their doctor, or assisting a family get a loan with a bank, we want someone who is excited about using their language abilities to help others. Quite simply, TransPerfect Connect Interpreters play an irreplaceable role in our success as a company. They are the ones who allow us to enable global communication for all, no matter the language barrier. Interpreters will be responsible for providing consecutive interpretation services Over-The-Phone remotely, as well as Video Remote Interpreting (VRI) services, which involve interpreting over a video call, enabling interpreters to assist clients in real-time without being physically present. Benefits Comprehensive benefits package, including medical, dental, vision, 401k, paid time off, company-sponsored life insurance, short-term and long-term disability, flexible spending account options, and a proactive and accessible HR department that focuses on the staff's health and happiness. Career Advancements Training We provide all Russian Interpreters with four weeks of remote/online training with a dedicated Trainer. The program is not only intended to teach various interpretation and listening skills, but to also expand our applicant's knowledge of industry-specific terms and protocols. Applicants complete their training once they hold successful practice sessions with experienced interpreters. After training, Russian Interpreters will be expected to demonstrate excellent customer service practices, communicate all information clearly and accurately, and adhere to work requirements. Successful Interpreters will have the opportunity to learn new subject matter, become qualified to service more challenging call types, and advance their careers. Why Be An Interpreter With TransPerfect? TransPerfect Connect is the world's leading provider of interpreting solutions. Because of this achievement, some of the most prestigious brands and organizations in the world are partnered with TransPerfect Connect, giving you the experience and opportunity to be on the front line for these corporations. But at the end of the day, what this position gives you is the chance to make a difference. To make a difference to the tens of millions of people that don't have the ability to communicate freely. To make a difference in your own life, as the interpretation industry is growing faster and faster each and every year. To make a difference for your future, as many of our former interpreters are now in managerial and supervisory roles. In addition, multiple Career Advancements with our global company. Qualifications High school diploma, GED, or equivalent Required Work from Home experience Required Professional proficiency (speaking, listening, and reading) in English and Russian at an above average level Ability to pass a language assessment Bilingual customer service experience Required Required work tools to Work from Home This is a remote position that requires a quiet, private space to work, free of distractions and interruptions such as pets, construction noise, television, and if you have young children, childcare if required A Windows or Mac computer (8GB RAM or higher) connected directly to an Internet modem or access point Broadband (high-speed Internet connection) - Download & Upload speed at least 25Mbps or higher Windows 10 / OS X Yosemite Processor Speed 2GHz or higher CPU no more than 5 years old Functioning Webcam TransPerfect provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by states, federal, or local law.
Posted 2 weeks ago
Room Attendant
SonestaRoyal Sonesta Minneapolis, MN
Job Description Summary The Room Attendant (RA) works with the Housekeeping Management Team to clean guest rooms and public space areas, and/or work in the commercial laundry facility, in accordance with brand time, product and placement standards to ensure total guest satisfaction. Job Description DUTIES AND RESPONSIBILITIES: Deliver on the promise of Sonesta Service in all interactions with guests and clients according to the Sonesta G.U.E.S.T. standards. Respond to guest complaints, special requests and ensure corrective action is taken to achieve complete guest satisfaction. Clean and service assigned rooms or areas according to established standards and procedures including making beds, dusting, vacuuming, cleaning and sanitizing bathrooms, removing trash, etc. May include cleaning the kitchen area, room refrigerator, microwave, coffee maker, dishware, etc. Notify supervisor when service is completed so rooms may be sold or occupied. Report any room unable to be serviced to supervisor according to established procedures. When assigned to laundry, monitor laundry supplies and equipment to ensure they are sufficient and in working order. Operate washers and dryers according to hotel standards and manufacturers' guidelines. Receive soiled linens and inspect for damaged or stained items. Fold and store clean linens, report damages to supervisor. Minimize waste of supplies and amenities within all areas of housekeeping. May regularly assist with deep cleaning projects. Report needed repairs or unsafe conditions to supervisor. Handle all lost and found items according to established procedures. Promote teamwork and quality service through daily communication and coordination with other shifts and departmental management. Ensure compliance with federal, state and local laws regarding health and safety services. Perform other duties as assigned. QUALIFICATIONS AND REQUIREMENTS: Some previous housekeeping experience preferred. Previous background from the extended stay industry preferred. Ability to speak, read, and write fluent English is preferred; other languages beneficial. Basic reading, writing and mathematical abilities are preferred. Frequently standing up, bending, climbing, kneeling, and moving about the facility. Carrying, lifting or pulling items weighing up to 75 pounds. Will be required to regularly use commercial cleaning chemicals. Will be required to work mornings, evening, weekends, and holidays. Additional Job Information/Anticipated Pay Range Pay rate $17.37 - Union Property: Pay rate outlined follows contract requirements. Unite Here Local 17 Sonesta Recognizes ttha benefits play a vital role in helping ensure the health and financial security of employees adn their families. Employees are offered a variety of benefits including: Medical, Dental and Vision Insurance Paid Vacation adn Sick Days Holidays adn Personal Days (Floaters) 401(k) Retirement Plan Sonesta is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. Upon submitting your application, please ensure you complete a full application in addition to attaching a resume. Incomplete applications received will not be considered.
Posted 30+ days ago
Baker
Coffee And Bagel BrandsWayzata, MN
Brand: Bruegger's Bagels Breakfast with us, and dinner with your loved ones! At Bruegger's, we've been kettle cooking our bagels and serving tradition you can taste for over 35 Years! We guarantee two things: First, we're committed to serving genuine, New York-style bagels and real, made-in-Vermont cream cheese. Second: we are committed to work-life balance for our team. Our stores close at 2pm! You will never miss that dance recital or once in a lifetime concert. Join our team! We are looking for a Baker! We wouldn't be much if we didn't have our bagels, and a bagel is only as good as the person who bakes it! The baker is first in our hearts and the first ones in our bakeries. Our Bakers arrive early (as early as 3AM) turn on a podcast or their favorite band and take care of what makes us who we are - bagels! What's a day in the life of a Baker? Our Bakers ensure quality product is available each shift by stocking the bagel wall and pastry case. We work as a team to provide excellent guest service by helping with order taking, sandwich making, etc. Our teams take pride in ensuring the quality of the food and beverages we serve; and by keeping a safe and clean store environment. Why would you want to work anywhere else? If this sounds like a place where you would enjoy coming to work, making people's mornings, and continuing to grow in your career so you can rise like one of our bagels, we'd love to hear from you. What's in it for you: You will never have to work past 3PM (Yep, you read that right! NO EVENINGS & NO NIGHTS!) Competitive pay, plus cash and credit card tips* Paid time off Employee Assistance Program- FREE therapy, financial advising, legal advice, etc. Learn To Live- FREE online life coaching, webinars, to help with stress, anxiety, and more 401K with company match! What we are looking for: Must be at least 18 years or older Must be able to multi-task and work in a fast-paced environment Must be able to work varied hours/days as business dictates including early hours (as early as 3am depending on the restaurant) and weekends Must be able to pass background check as applicable with local, state, and federal law Possession of a current, valid, state issued driver's license (always preferred but only required at specific locations) and meet the driving qualifications as required by Company policy Tip eligibility subject to state regulations. Additional benefits eligibility is subject to position guidelines at time of hire. Address: | 1179A E Wayzata Blvd , Wayzata, Minnesota 55391 | Hourly Rate: $14.57 - $21.86 per hour Starting pay is subject to Local and State Minimum Wage regulations. Ranges reflect what employer reasonably and in good faith expects to pay for such position. The physical demands for this position are sits, stands, bends, lifts, and moves intermittently during working hours. These physical requirements may be accomplished with or without reasonable accommodations. The duties of this position may change from time to time. Bagel Brands reserves the right to add or delete duties and responsibilities at the discretion of the company or its managers. This job description is intended to describe the general level of work being performed. It is not intended to be all-inclusive. Bagel Brands is committed to providing equal employment opportunity, and fair treatment in employment without regard to race, ethnicity, color, religion, gender/gender identity or expression, sexual orientation, age, national origin or ancestry, physical or mental disability, military status or any other basis in protected by applicable federal, state and local law. Bagel Brands makes employment decisions based solely on qualifications for the position.
Posted 1 week ago
Business Development Director
Eide BaillyMinneapolis, MN
Location: Minneapolis, MN Work Arrangement: In-office or Hybrid A Day in the Life The Business Development Director is responsible for generating new sales opportunities and driving the sales process in order to increase sales in designated region. Builds strong, collaborative internal relationships with partners and senior managers as well as external relationships with prospective clients and referral sources. Applies sales and marketing expertise and knowledge of designated region to help office leaders develop strategic sales and marketing programs. A typical day might include the following: Develops and increases Eide Bailly brand awareness proactively in designated market through direct contact with qualified clients and referral sources. Demonstrates effective understanding of the full-service offerings of Eide Bailly and targets companies and existing clients to generate leads for new services. Collaborates with local office and marketing resources to develop a list of qualified target clients. Supports growth initiatives of priority industry groups and stays actively involved in local industry organizations. Leads the pursuit of new sales opportunities with clients. Partners with Chief Growth Officer and other Business Development Directors to share best practices and improve sales effectiveness. Leverages industry and office marketing campaigns to generate leads and increases ROI on marketing initiatives. Assists in preparing sales collateral, proposals and prospect communications. Maintains records of sales activities and results in firm's CRM system. Provides appropriate assistance with the commission approval process. Effectively meets or exceeds annual sales goals. Ensures timely and accurate performance on assigned projects. Maintains compliance with project budgets, turnaround times, and deadlines. Who You Are You have a Bachelor's Degree in Business, Marketing or a related field required. You have 10+ years of demonstrated successful sales experience. Previous experience working for a professional service firm preferred. You have the ability to travel same day and/or out-of-town with overnight stay for events or prospect/client related meetings (up to 30%). You have excellent knowledge of assigned market and strong network of business leaders and referral sources. You have a deep understanding of marketing and sales strategies. You have a strong executive presence and demonstrated leadership skills. You have an understanding of common business issues facing middle-market companies and demonstrate ability to uncover needs and develop solutions for clients. You can develop proposals that differentiate the firm and helps Eide Bailly stand out against competition. You can establish and cultivate long-term effective relationships internally and externally. You have strong verbal and written communications skills including the ability to articulate complex information to others. You can establish and maintain effective working relationships with co-workers and clients. You are proficient with computers, Microsoft Office (Word and Excel) and using various software packages. Must be authorized to work in the United States now or in the future without visa sponsorship. Making an Impact Together People join Eide Bailly for the opportunities and stay because of the culture. At Eide Bailly, we've built a collaborative workplace based on integrity, authenticity, and support for one another. You'll find opportunities for education and career growth, a team dedicated to your success, and benefits that put your family's needs first. Hear what our employees have to say about working at Eide Bailly. Compensation $140,000-$180,000 + commission Our compensation philosophy emphasizes competitive and equitable pay. Eide Bailly complies with all local/state regulations regarding displaying ranges. Final compensation decisions are dependent upon factors such as geography, experience, education, skills, and internal equity. Benefits Beyond base compensation, Eide Bailly provides benefits such as: generous paid time off, comprehensive medical, dental, and vision insurance, 401(k) profit sharing, life and disability insurance, lifestyle spending account, certification incentives, education assistance, and a referral program. Next Steps We'll be in touch! If you look like the right fit for our position, one of our recruiters will be reaching out to schedule a phone interview with you to learn more about your career interests and goals. In the meantime, we encourage you to learn more about us on Facebook, Twitter, Instagram, LinkedIn or our About Us page. For extra assistance in your job search journey, explore EB Career Resources-a complimentary external tool that offers career exploration, resume workshops, interview prep and other professional development options. Eide Bailly LLP is proud to be an affirmative action/equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, veteran status, or any other status protected under local, state or federal laws. #LI-HYBRID #LI-KM1
Posted 30+ days ago
Travelbank Implementation Specialist
US BankMinneapolis, MN
At U.S. Bank, we're on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at-all from Day One. Job Description Implementation Specialists are responsible for onboarding new middle market customers onto TravelBank's solution. Responsibilities include: consultation to determine the best configurations for the client's business needs; configuring the software with and for the customer; working with internal teams on complex technical integrations; tracking, managing and providing regular updates on the progress of an implementation project; ongoing communication with client-side and internal stakeholders throughout the process. What you'll do: Provide deep, consultative experience to your clients Leverage your deep product expertise to share best practices on how your customers may maximize value from their investment in TravelBank Acquire technical product knowledge through training, self-directed research and testing, and internal consultation Lead client-facing kick-offs, requirement gathering sessions and configuration review meetings Partner with internal and external technical teams to coordinate custom integration work Report on project status and blockers to Customer Success leadership during weekly meetings Train clients to a point where they are able to operate self-sufficiently and confidently on TravelBank's platform Conduct webinars and group training sessions to onboard our smaller, more independent customers Share innovative ideas with peers and leadership on how to further enhance our thinking and focus on operational efficiency and innovation Cross-functionally collaborate with the Customer Success Management team to understand the client needs and requirements to ensure a timely and complete implementation process What we're looking for: 3+ years of implementation, customer success, or customer support experience, preferably within the travel industry Strong preference with knowledge of accounting/finance systems (e.g., Netsuite, Sage, QuickBooks) and accounting practices (e.g., monthly close, expense management, audit processes). If the prior knowledge isn't there, this role must have the drive and aptitude to quickly get up to speed on core accounting concepts and processes. Meticulous attention to detail such as workflow and processes Strongly motivated to stretch outside of comfort zone to tackle new tasks and situations Strong interpersonal skills including clear communication and collaboration; ability to coach and train customers effectively Competence and comfort presenting to C-level executives Highly organized individual with the ability to handle multiple projects simultaneously on tight timelines Growth mindset with drive to continuously improve Basic Qualifications Bachelor's degree, or equivalent work experience Eight to ten years of experience in project management activities Hybrid/flexible schedule: Multi-State plus Toronto, Canada The role offers a hybrid/flexible schedule, which means there's an in-office expectation of 3 or more days per week and the flexibility to work outside the office location for the other days. If there's anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants. Benefits: Our approach to benefits and total rewards considers our team members' whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following (some may vary based on role, location or hours): Healthcare (medical, dental, vision) Basic term and optional term life insurance Short-term and long-term disability Pregnancy disability and parental leave 401(k) and employer-funded retirement plan Paid vacation (from two to five weeks depending on salary grade and tenure) Up to 11 paid holiday opportunities Adoption assistance Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law. E-Verify U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program. The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $105,400.00 - $124,000.00 - $136,400.00 U.S. Bank will consider qualified applicants with arrest or conviction records for employment. U.S. Bank conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance. U.S. Bank is subject to, and conducts background checks consistent with the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA). In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures. Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies. Posting may be closed earlier due to high volume of applicants.
Posted 3 weeks ago
Customer Support Representative
Cirrus AircraftDuluth, MN
Cirrus Aircraft's Mission is to deliver an aviation experience that is the pinnacle of innovation, quality, and safety to our customers. Cirrus Aircraft is the recognized global leader in personal aviation and the maker of the best-selling SR Series piston aircraft and the Vision Jet, the world's first single engine Personal Jet and recipient of the 2017 Robert J. Collier Trophy. Founded in 1984, the company has redefined performance, comfort and safety in aviation with innovations like the Cirrus Airframe Parachute System (CAPS) - the first FAA-certified whole-airframe parachute safety system included as standard equipment on an aircraft. To date, worldwide flight time on Cirrus aircraft has passed nine million hours and over 170 people have returned home safely to their families as a result of the inclusion of CAPS as a standard feature on all Cirrus aircraft. Find out more at cirrusaircraft.com. Job Summary Customer Support Representatives (CSR's) are among the first Cirrus employees a customer or partner will communicate with when they have an issue or question about their aircraft, so making a great first impression and promptly responding to their needs is essential to maintain brand loyalty and satisfaction. The FSR will assist partners, owners and pilots with maintenance, warranty questions and concerns, maintenance coordination, scheduling, and operational questions as needed. The CSR will also coordinate AOG support, parts, and repairs to return an aircraft to service as soon as possible. You will provide warranty authorizations within the policy guidelines of Cirrus Aircraft and its vendors and have the authority to make decisions outside of policy in the interest of customer satisfaction. Customer & Field support is provided primarily by email and telephone. Additional duties such as support of maintenance training dept. or AOG dispatch maybe assigned when appropriate and needed. Duties and Responsibilities/Essential Functions Be the primary customer service & technical support liaison between other departments within Cirrus or its customers, partners or vendors. Support and promote company & department directives with a positive attitude. Be able to give and receive candid and helpful feedback; willing to cooperate, consider, and work with others in the department and across the organization with positive attitude. Remain flexible and dynamic, able to adapt to different roles and expectations regularly. Support the regional team that you report too when needed / assigned by CSD. Remain flexible. Support on call (after hours) rotating schedule, answer calls, support customers as needed on nights and weekends. Prioritize and respond to phone and email requests for support in a timely manner. Be a liaison for customer communications while coordinating internal and external support and logistics to resolve issues as quickly as possible. Evaluate and provide warranty authorizations outside of normal policies when appropriate. Practice the "Cirrus Service Essentials" with all customer interactions. Assume ownership from start to finish of a case. Qualifications To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. Bachelor's degree or 4 years in a customer service-focused workplace (or combination of education and experience to equal 4 years) Positive attitude and ability to translate that to customers and partners in high stress environments. Ability to demonstrate high levels of flexibility to adapt to daily changes or adjusted job roles as needed. Ability to demonstrate sound judgement and effective communication skills (written and verbal). Ability to effectively manage stress, including competing work demands and multiple projects at the same time. Competencies To perform the job successfully, an individual should demonstrate the following competencies: Drives Results: Consistently achieves results, even under tough circumstances. Ensures Accountability: Holds self and others accountable to meet commitments. Collaborates: Builds partnerships and works collaboratively with others to meet shared objectives. Interpersonal Savvy: Relates openly and comfortably with diverse groups of people. Being Resilient: Rebounds from setbacks and adversity when facing difficult situations. Our Benefits: Cirrus provides a range of exciting benefits, including: 401(k) Plan: Dollar-for-dollar match up to 5% after 90 days, with 100% vesting. Employer-Paid Coverages: Group term life, short- and long-term disability insurance. Comprehensive Health Coverage: Medical, vision, dental, with additional dependent coverage options. Free Health Tracking: With rewards for meeting health goals. Generous PTO: 120 + hours accrued within the first year. Employee Referral Bonus: For referring talented candidates. Career Development: Tuition reimbursement and professional growth opportunities. Exclusive Discounts: Access to partner and marketplace discounts. Community & Engagement: Company and employee clubs at various locations. Please note this comp range is reflected in the Duluth, MN ONLY Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this position. Duties, responsibilities and activities may change at any time with or without notice. Work beyond 40 hours per week may be required. Cirrus is dedicated to a drug free work environment promoting equal employment opportunity. Qualified applicants will receive consideration for employment without regard to race, sex, national origin, color, age, disability, religion, pregnancy, veteran status, marital and family status, sexual orientation, receipt of public assistance, genetic information or any other characteristic protected by applicable law.
Posted 1 week ago
Utilization Management Medical Director, Genetics - Remote
UnitedHealth Group Inc.Minneapolis, MN
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. Clinical Advocacy & Support has an unrelenting focus on the customer journey and ensuring we exceed expectations as we deliver clinical coverage and medical claims reviews. Our role is to empower providers and members with the tools and information needed to improve health outcomes, reduce variation in care, deliver seamless experience, and manage health care costs. The Medical Director provides physician support to Enterprise Clinical Services operations, the organization responsible for the initial clinical review of service requests for Enterprise Clinical Services. The Medical Director collaborates with Enterprise Clinical Services leadership and staff to establish, implement, support, and maintain clinical and operational processes related to benefit coverage determinations, quality improvement and cost effectiveness of service for members. The Medical Director's activities primarily focus on the application of clinical knowledge in various utilization management activities with a focus on pre-service benefit and coverage determination or medical necessity (according to the benefit package), and on communication regarding this process with both network and non-network physicians, as well as other Enterprise Clinical Services. The Medical Director collaborates with a multidisciplinary team and is actively involved in the management of medical benefits for all lines of business. The collaboration often involves the member's primary care provider or specialist physician. It is the primary responsibility of the medical director to ensure that the appropriate and most cost-effective quality medical care is provided to members. You'll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges. Primary Responsibilities: Conduct coverage reviews based on individual member plan benefits and national and proprietary coverage review policies, render coverage determinations Document clinical review findings, actions, and outcomes in accordance with policies, and regulatory and accreditation requirements Engage with requesting providers as needed in peer-to-peer discussions Be knowledgeable in interpreting existing benefit language and policies in the process of clinical coverage reviews Participate in daily clinical rounds as requested Communicate and collaborate with network and non-network providers in pursuit of accurate and timely benefit determinations for plan participants while educating providers on benefit plans and medical policy Communicate and collaborate with other internal partners Call and holiday coverage rotation You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: M.D or D.O Active unrestricted license to practice medicine Board certification in Internal Medicine or Family Medicine; to include genetics experience Ability to obtain additional licenses as needed Sound understanding of Evidence Based Medicine (EBM) Solid PC skills, specifically using MS Word, Outlook, and Excel Ability to participate in rotational holiday and call coverage Preferred Qualifications: 5+ years of clinical practice experience after completing residency training Experience in utilization and clinical coverage review Proven excellent oral, written, and interpersonal communication skills, facilitation skills Proven data analysis and interpretation aptitude Proven innovative problem-solving skills Proven excellent presentation skills for both clinical and non-clinical audiences All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy The salary range for this role is $238,000 to $357,500 annually based on full-time employment. Salary Range is defined as total cash compensation at target. The actual range and pay mix of base and bonus is variable based upon experience and metric achievement. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. UnitedHealth Group complies with all minimum wage laws as applicable. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you'll find a far-reaching choice of benefits and incentives. Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.
Posted 3 days ago
Manager Healthcare Economics, MA Risk Adjustment - Remote
Unitedhealth Group Inc.Plymouth, MN
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together. As the Optum Care National Risk Adjustment Healthcare Economics Team, we support all risk adjustment efforts across our enterprise, primarily focused on Medicare Advantage Risk Modeling and Financial Forecasting. We are internal analytics partners who provide expertise to our finance, operations, accounting, and clinical leads to identify coding gaps, assess opportunity, forecast, and analyze risk. If you eat, breathe, and sleep risk adjustment like we do, then this is the right place for you! If you're not a risk adjustment expert, but hungry, driven, and willing to learn, we will help you become one of the best-in-class experts in the field. As a Manager Healthcare Economics, you will help lead key efforts around risk score forecasting, revenue assessment, predictive suspecting, program evaluations, and strategic guidance related to Medicare Advantage Risk Adjustment. The role also requires knowledge of the CMS Medicare Advantage payment models, and expert knowledge of data access, construction, and manipulation of large datasets to support planned analyses, using advanced SQL development or similar tools. You'll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges. Primary Responsibilities: This is an individual contributor role responsible for leading a region and/or markets for forecasting revenue and collaborating with finance and accounting teams Assist in leading complex analytic projects leveraging data from multiple sources Understand and apply highly technical specifications to healthcare datasets Serve as key healthcare economics and analytics contact for local, regional, and national OptumCare leadership and key national finance and operations stakeholders Multitask, prioritize, adapt to change, work well under pressure in an entrepreneurial environment, meet deadlines, and manage a project from start to finish Develop full understanding of CMS guidelines and specifications as it relates to Medicare Advantage and Risk Adjustment Identify and implement appropriate analytic and forecasting methodologies Develop and manage advanced forecast models Design, produce and support development of dashboards and key performance indicator reports to meet customer requirements Leverage and coordinate enterprise-wide capabilities to meet business-specific needs Educate non-technical stakeholders on risk adjustment topics from the clinical, operational, and financial perspective Communicate results to relevant audiences, and seek and apply feedback into future iterations and new analytic development You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: Degree in Economics, Statistics, Finance, Health Administration, Mathematics or related field and 3+ years of advanced analytics experience focused on healthcare data Knowledge of the CMS Risk Adjustment models and applicability as it relates to revenue cycle analytics and forecasting Analytical expertise in data analysis, statistical analysis, data manipulation, data extraction, and reporting Advanced proficiency with SQL development Proficient with MS Excel, including creating Macros, Pivot Tables, SUMIFS, SUMPRODUCT, and VLOOKUPs, etc. Preferred Qualifications: Experience in supporting finance and accounting partners through an analytics focused role, including forecasting techniques Experience in predictive modeling, data manipulation, reporting, and analysis Experience synthesizing analysis into actionable and easy to digest insights Experience measuring impact and ROI of operational programs and services Experience with Snowflake Advanced to expert proficiency with SAS and/or other data manipulation and statistical tools Knowledge of CMS regulations and specifications regarding Medicare Advantage risk adjustment All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy. The salary range for this role is $89,800 to $176,700 annually based on full-time employment. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. UnitedHealth Group complies with all minimum wage laws as applicable. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you'll find a far-reaching choice of benefits and incentives. Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.
Posted 30+ days ago
Assembler Technician In Training - Days
Cirrus AircraftDuluth, MN
Job Summary: As a Manufacturing Technician, you will be trained in installing aircraft components, sub-assemblies, and composite parts. You will play an integral role creating and constructing the world's best-selling general aviation aircraft, though you do not need any aviation experience to succeed at Cirrus. However, with experience, you could earn a higher starting wage. Two targeted promotions within your first year if starting at the Training Rate (TR). $2K Sign-on eligible until further notice. Schedule: This is a first shift position M-Th; 6:00 AM - 4:30 PM; Overtime as required Duties and Responsibilities/Essential Functions Learn to inspect, build and install aircraft components Develop early skills in how to inspect, build and install aircraft components Start reading and understanding process instructions, engineering drawing and specifications Assemble items using written and visual instructions Learn about parts, parts fit, clearance, alignment, and functional performance complies with design requirements to gain confidence and familiarity Understand importance of cleaning, set up and use of bonding, drilling, and holding fixtures Begin skills in installing rivets, screws and bolts, using appropriate tools Identify and learn routes for wires, cables and tubing Grow skills in Torques hardware and fitting, practicing various tools and test equipment Learn to understand, follow and properly document aircraft build instructions Wears personal protective equipment as required and may include a respirator Learns to mix and apply adhesives, resins, and sealants per instructions Maintains a clear and organized workstation to department standards Qualifications To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. High School diploma or GED One-year relevant experience and/or training related to skills/experiences listed in the next section preferred Strong interpersonal skills and the ability to work in a fast-paced team environment High levels of integrity and ability to communicate errors to leadership to ensure immediate correction Initiative to finish assignments and personal accountability for time management. Reliable and dependable work ethic and can adapt to changing work requirements Ability to read blueprints and drawings and able to calculate dimensions within a thousandth of an inch Knowledge of basic tools and uses good judgment when selecting the proper tool for the job Qualifications continued: The following skills and backgrounds can also be considered relevant depending on the amount/combination of experience/expertise. Auto/marine mechanic and collision repair: Ability to work on auto/marine items to remove and install components. Assembly: Perform basic assembly tasks, such as installing parts and hardware, as required following specific instructions. Low/Medium volume Manufacturing: Slower manufacturing settings where some hands-on assembly is required. High Volume Manufacturing: High volume manufacturing settings that are more station based or automation is used to produce the product. Military: Guard, Reserves and active military experience in a non-mechanical discipline. Surface Preparation: Prep surfaces for adhesives by cleaning, sanding, and masking areas to ensure proper adhesion. Carpentry skills: Fine detail carpentry building such as furniture, cabinets, etc. Construction/DIY: Building, framing, construction, etc. as well as detailed major home repair. Plumbing: Installing and torquing flared fittings such as fuel, oil and hydraulic. Also experience within the plumbing trade. General aircraft knowledge: Knowledge of working around aircraft with specific experience such as obtaining a pilot's license, multiple experiences flying in small aircraft, military working on and around aircraft but not maintenance related, etc. Fast paced environments: Work environments like quick oil change, tire change, line cooks, fast food, health care, etc. Competencies To perform the job successfully, an individual should demonstrate the following competencies: Self-Development: Actively seeks new ways to grow and be challenged using both formal and informal development channels. Integrity: Holds self and others accountable to meet commitments. Action Oriented: Takes on new opportunities and tough challenged with a sense of urgency, high energy, and enthusiasm. Communicates Effectively: Develops and delivers multi-mode communications that convey a clear understanding of the unique needs of different audiences. Cirrus offers the following competitive benefit options: 401k Match Up To 5% Tuition Reimbursement Medical Dental Vision Life Insurance 100 hours accrued PTO within the first year 8 paid holidays This opportunity is located in Duluth, Minnesota. As the home to our corporate headquarters, Duluth is a four-season city on the western tip of Lake Superior and was voted "Best Town" by Outside Magazine. The splendor of the largest freshwater lake in the world offers a multitude of outdoor activities for adventure or rejuvenation. The North Shore lifestyle is known its year-round activities, including bicycle and snowmobile trails, kayaking, rock climbing, fishing, hiking, golfing, sailing and skiing. And as a top employer in the area, Cirrus Aircraft was recently named "Best Overall Large Company to Work for in the Northland" and "Best Workplace Culture" by the Duluth News Tribune readers. Cirrus is dedicated to a drug free work environment promoting equal employment opportunity. Qualified applicants will receive consideration for employment without regard to race, sex, national origin, color, age, disability, religion, pregnancy, veteran status, marital and family status, sexual orientation, receipt of public assistance, genetic information or any other characteristic protected by applicable law.
Posted 2 days ago
Delivery Driver (Part-Time)
Autozone, Inc.Rochester, MN
Come be a part of an energizing culture rooted in people and a commitment to delivering WOW! customer service. If you are looking for a way to put your safe driving skills to work coupled with company stability and great career opportunities, look no further. AutoZone is the place for you! Our commercial delivery driver position is responsible for the delivery of parts to our commercial customers. You don't have to use your own vehicle, you can work full or part time and no Commercial Drivers License is required. Come join the AutoZone team and put your career on overdrive in an essential industry serving the motoring public. We continue to open new stores at a rate of well over 100 per year opening doors for even more opportunities to grow your career. Position Responsibilities Provides WOW! Customer Service Drives delivery vehicle to transport parts to commercial customers, including the loading and unloading of parts Picks up returns, cores and parts from nearby stores or outside vendors Maintains a safe driving and working environment, including PPE (Personal Protective Equipment) Assist do it yourself customers in the store between deliveries Follows all company policies, procedures, dress code and management direction, including all fleet and safety policies Handle cash and charge transactions per company policy Maintain product knowledge and current promotions through AutoZone systems and information resources Position Requirements Must be at least 18 years old and have a valid driver's license and able to meet AutoZone's driver requirements. Ability to lift load and deliver merchandise Ability to work a flexible schedule including holidays weekends and evenings Excellent communication and decision-making skills Benefits at AutoZone AutoZone cares about people. That's why AutoZone offers thoughtful benefits programs with one-on-one benefit guidance designed to improve AutoZoners' physical, mental and financial wellbeing. Some of these benefits for part-time roles include: Competitive pay Unrivaled company culture Medical, dental & vision plans Exclusive Discounts and Perks, including AutoZone In-store discount 401(k) with Company match and Stock Purchase Plan AutoZoners Living Well Programs for mental and physical health Opportunities for career growth Eligibility and waiting period requirements may apply; benefits for Autozoners in Puerto Rico, Hawaii or the U.S. Virgin Islands may differ. Learn more about all that AutoZone has to offer at careers.autozone.com An ONLINE APPLICATION is REQUIRED. Click the Apply button to complete your application. For step-by-step instructions on how to apply visit careers.autozone.com/candidateresources Fair Chance Statement: An applicant's criminal record is not a disqualification from employment and will be considered individually based on factors such as the relationship between the position sought and the criminal offense, the nature of the offense and the time elapsed since the offense, and any other relevant information. This includes compliance with the San Francisco Fair Chance Ordinance, the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the New York City Fair Chance Act and the Philadelphia Fair Chance Hiring Act. As permitted by state or local law, AutoZone may consider certain offenses to be relevant to positions responsible for conducting or overseeing financial transactions on behalf of AutoZone, driving company vehicles and/or supervision of minors. Philadelphia Fair Chance poster: https://www.phila.gov/media/20210423160847/Fair-Chance-Hiring-law-poster.pdf Please note: We continuously accept applications for this position. Our hiring managers frequently review submissions and will contact you if we think you are a good fit for our team. Compensation Range (USD): MIN 13.65 - MID 14.19 - MAX 14.73
Posted 30+ days ago
Senior Growth Analyst
Procter & GambleMinneapolis, MN
Job Location MINNEAPOLIS SALES OFFICE Job Description As a Senior Growth Analyst, you will lead and improve analytical programs and present the results to the business unit/category/region leaders. You will analyze the variable granular data of the business and regularly use advanced models to deliver business insights across diverse business domains. You will answer and anticipate critical business questions and opportunities and deliver insights to the business. You will demonstrate use of data visualization and analytic tools to grasp business insights from mountains of data. You will also collaborate with multifunctional teams to improve key business priorities based on data-driven insights. Key Responsibilities: Leverage Data Science capabilities to optimize promotional planning by week by brand rotation. Analyze the numoraerous data signals to develop hypothesis and design retail experiments in partnership with Target to deliver breakthrough insights on our promotional effectiveness. Assess current and future sales building blocks to deliver against sales targets. These include but are not limited to assortment, pricing, Target media / search, promotional tactics by consumer and store, and shopper-based shelf design. Lead Annual business planning, including simulations that identify the best combination investments to deliver Sales, Profit, and Category Growth / Market share targets. Objectively analyze current trends and assess future competitive risks and opportunities. Share these insights proactively through ongoing performance updates both internally and externally. Demonstrate the unique data assets P&G invests in including NIQ / Circana, Household Panel data, consumer insights, and Target-specific data assets to develop a comprehensive understanding of the Target guest, their needs, and how P&G can best serve them. Invest in yourself and the Analytics & Insight network by attending and supplying to Share + Reapply sessions, Growth Analyst Network calls, and all role-specific training sessions. Develop analytic tools and capabilities to drive increased efficiency and faster time-to-insight for yourself and teammates. Success Measures: Impact of ideas reapplied and shared with other Business Units. Trainings / Certifications completed. Capacity saved through improved analytic capabilities Job Qualifications Required Bachelor's Degree in analytics or relevant field 5 years of proven experience in retail data analytics Experience using analytics techniques (consumer insights, pricing and promotional analytics) to tackle defined business problems. Ability to demonstrate, translate, and communicate sophisticated data into simple conclusions and business actions. Strong interpersonal skills including the ability to deliver a clear story to influence agreement to your recommendations with data and insights. Data management and visualization skills/tools in one or all of the following: Tableau, Power BI Self-motivated to work with diverse business scenarios, prioritizing multiple priorities, and have a business and consultancy mind-set, while technically (data) savvy, and passionate about discovering new/innovative ways of doing things. Preferred Experience working with the Target retail business Compensation for roles at P&G varies depending on a wide array of non-discriminatory factors including but not limited to the specific office location, role, degree/credentials, relevant abilities, and level of relevant experience. At P&G compensation decisions are dependent on the facts and circumstances of each case. Total rewards at P&G include salary + bonus (if applicable) + benefits. Your recruiter may be able to share more about our total rewards offerings and the specific salary range for the relevant location(s) during the hiring process. We are committed to providing equal opportunities in employment. We value diversity and do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Immigration Sponsorship is not available for this role. For more information regarding who is eligible for hire at P&G along with other work authorization FAQ's, please click HERE. Procter & Gamble participates in e-verify as required by law. Qualified individuals will not be disadvantaged based on being unemployed. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Job Schedule Full time Job Number R000127619 Job Segmentation Experienced Professionals (Job Segmentation) Starting Pay / Salary Range $105,000.00 - $156,200.00 / year
Posted 30+ days ago
Manager Trainee
Autozone, Inc.Blaine, MN
The Manager in Training (MIT) position is expected to be a short-term transitional role that provides both work assignments and training opportunities to prepare MITs to be promoted into Retail/Commercial Store Management positions. From the date of entry into the AutoZone MIT program, it may be possible to progress to a management position within approximately 8-12 weeks, depending on the prior experience and performance of the MIT. Responsibilities An MIT is a member of the management team. As a member of management, an MIT will be expected to Live The Pledge, deliver WOW! Customer Service, and drive store execution and performance. Under the supervision of the Store Manager, the MIT will maintain an engaged, productive store team through strong leadership, demonstrating initiative and leading by example. The MIT is responsible for supporting the Store Manager in the overall operation of the store to include: Overall store retail/commercial management, supervision, and policy implementation Financial management - manage, analyze and reconcile monthly P&L statements Employee staffing, training, and development Inventory management Customer service leadership MITs are also responsible for completing operations and management skills training, and learning about key aspects of the business and AutoZone culture. MITs must maintain satisfactory performance and must demonstrate consistent progression through the training program in order to remain in the pipeline role and be considered for management openings. Note: Selection for the MIT position does not guarantee promotion into a Store Manager/Commercial Sales Manager position. Whether and when an MIT is actually promoted to management is dependent on a variety of factors, including but not limited to performance and availability of management openings. Requirements 1 -2 years of previous experience as a retail manager or supervisor Ability to work a full-time flexible schedule, including morning, night and weekend shifts, and to work overtime as needed Bilingual preferred, but not required Previous automotive experience preferred, but not required Previous experience analyzing company financials including Profit and Loss Statement preferred, but not required Benefits at AutoZone AutoZone cares about people. That's why AutoZone offers thoughtful benefits programs with one-on-one benefit guidance designed to improve AutoZoners' physical, mental and financial wellbeing. Some of these benefits include: Competitive pay and paid time off Unrivaled company culture Medical, dental, vision, life, and short- and long-term disability insurance options Health Savings and Flexible Spending Accounts with wellness rewards Exclusive Discounts and Perks, including AutoZone In-store discount 401(k) with Company match and Stock Purchase Plan AutoZoners Living Well Program for mental and physical health Opportunities for career growth and tuition reimbursement Eligibility and waiting period requirements may apply; benefits for Autozoners in Puerto Rico, Hawaii or the U.S. Virgin Islands may differ. Learn more about all that AutoZone has to offer at careers.autozone.com An ONLINE APPLICATION is REQUIRED. Click the Apply button to complete your application. For step-by-step instructions on how to apply visit careers.autozone.com/candidateresources Fair Chance Statement: An applicant's criminal record is not a disqualification from employment and will be considered individually based on factors such as the relationship between the position sought and the criminal offense, the nature of the offense and the time elapsed since the offense, and any other relevant information. This includes compliance with the San Francisco Fair Chance Ordinance, the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the New York City Fair Chance Act and the Philadelphia Fair Chance Hiring Act. As permitted by state or local law, AutoZone may consider certain offenses to be relevant to positions responsible for conducting or overseeing financial transactions on behalf of AutoZone, driving company vehicles and/or supervision of minors. Philadelphia Fair Chance poster: https://www.phila.gov/media/20210423160847/Fair-Chance-Hiring-law-poster.pdf Please note: We continuously accept applications for this position. Our hiring managers frequently review submissions and will contact you if we think you are a good fit for our team. Compensation Range (USD): MIN 22.25 - MID 22.39 - MAX 22.53
Posted 30+ days ago
Dietary Aide / Server (Part Time 1-3 Shifts/Week) DAY Shift Only
New Perspective Senior LivingPrior Lake, MN
At New Perspective, we value a socially interactive and healthy dining experience and it starts with the quality of service provided by the server. Your primary responsibility is to use your knowledge, hospitality and service skills to ensure that residents and guests are enjoying their dining experience. In addition to engaging with the residents and managing their food orders, you will assist in the proper set-up and cleaning of the dining rooms so that the dining experience is enhanced. Servers are responsible for handling all foods in accordance with sanitary procedures and standards and complying with all federal, state and local regulatory procedures regarding safe food handling. Shifts Available: Part-Time (Day shift only. 7am-2pm or 11am-2pm) Rotating Weekends & Holidays Salary: $13-$14.00/Hour Why New Perspective Senior Living? A career with a purpose starts here! You can positively impact people's lives daily through engaging conversations and providing a vibrant dining experience. We have a culture of servant leadership and collaboration that supports each team member's personal and professional development. At New Perspective you're not just an employee, you are a valued member of our team. We are a growing company serving over 2,000 seniors today with a goal of reaching 10,000 by 2025. Our growth is creating energy, excitement, and the opportunity to grow your career at New Perspective. When you join our team, you'll gain: Referral Bonus- Earn a bonus each time we hire a new team member referred by you. Flexible Scheduling- Partner with your manager to create your ideal schedule. Tuition Assistance- We invest in our team members' development to promote within. Share your career goals with us! Leadership Support- We will give you the resources, training, and guidance to be successful in your current and future roles. Your success is our success! Collaborative & Inclusive Work Culture- We value all of our team members' experiences and backgrounds, and we continue to build dynamic teams. We're committed to listening to team members' ideas in order to make some of the best improvements. Positive Impacts- You'll make a difference by helping seniors live life on purpose! Responsibilities Engages with the residents in a friendly manner with service, friendliness, and a can-do attitude Demonstrates knowledge of the menu with the ability to make suggestions Takes food and drink orders from residents with accuracy Delivers food in a timely basis Ensures residents are enjoying their meals and acts swiftly to correct any problems Collects payment from residents and guests when necessary Enters orders into the POS system for transmittal to the kitchen team Maintains impeccable personal grooming and hygiene standards Practices food-safe handling skills Performs dining room checklists to ensure readiness, cleanliness, safety, and department of health compliance Performs and ensures dining room set-up and re-set of tables is in accordance with dining room procedures Is knowledgeable of the specialty diet needs of residents and knows where to get such information Safe food handling is always practiced Helps food preparation team when necessary Qualifications Previous experience in restaurant, dining hospitality and/or full-service senior living preferred A positive attitude and an ability to work well under pressure Able to perform high quality work while unsupervised Ability to work in a fast-paced environment and deliver orders in a timely fashion Team Member Benefits & Perks* Medical, Dental, & Vision Insurance 401(k) with Company Match! Paid Time Off and Holidays Company-Paid Basic Life Insurance Voluntary Short-Term Disability Company-Paid Long-Term Disability Health Reimbursement Account/Health Savings Account Flexible Spending Accounts Education assistance - up to $5,000 per calendar year! Leadership Development & Career Advancement Real-time Access to Earned Wages Referral Bonuses Employee Assistance Program Benefits vary by full-time, part-time, or PRN status. OUR HIRING PROCESS IS QUICK & EASY Step 1: Application (5-10 minutes) Apply for the position that matches your interest and let us know the best way to contact you. Step 2: Phone Screening (20 minutes) These quick introductions help us to learn more about your career goals and see if New Perspective is a good fit. Step 3: In-Person Interview (45 minutes) We want to learn more about you! Share your past work experiences and your future goals. You'll also get to ask us questions, tour our community, and meet some of the team. Step 4: Job Offer If the role and community seem like a good fit, we'll reach out with a job offer. Job offers may even be made at the time of your interview! New Perspective is an Equal Opportunity Employer.
Posted 30+ days ago
Group Instructor And Coach
Life Time FitnessMinneapolis, MN
Position Summary Provides cutting-edge Group Fitness and Signature Group Training instruction through a variety of entertaining, educational, and fun classes promoting fitness and positive self-esteem in a safe environment. The Group Instructor & Coach is passionate about helping members reach their goals through Life Time's scientifically based individualized group training programs. Maintains positive relationships with members to educate, motivate, and promote a health way of life by delivering quality, on brand group fit and Small Group training programs. Alpha Coach An Alpha coach is a Certified Personal Trainer and has an Olympic Weightlifting Certification (USAW L1 or CF-1). You are motivated by lifestyle changes to support class success and are experienced in building a community of competitive athletes. Ultra Fit Coach An Ultra Fit coach is an elite fitness instructor and performance coach ready to push participants to their limits for Life Time's most intense treadmill workout. You command a space and deliver a high-quality class experience while building a community of runners. You are able to execute, demonstrate and develop running/sprinting technique and high-level balance, coordination, and stability movements on the bosu/stability ball. GTX Coach A GTX coach is welcoming but commanding and educates while entertaining. You are a master community builder and skilled in managing spaces, people, movement and time. You are able to coach through modifications/progressions for any fitness level. Job Duties and Responsibilities Develops positive relationships with class participants by teaching a variety of challenging and entertaining group fitness classes Educates class participants on correct form and alternative moves during the fitness routine Attentively listens to members, answer questions, and engage in conversation before and after classes Cleans and organizes studio space after each Group Fitness class Uses current music for each class that entertains and motivates while ensuring appropriate language Promotes Life Time promotions, programs, products, and services while specifically encouraging participation for Group Fitness classes Teaches Group Fitness Classes and Coaches Small Group Training Classes Cleans and Organizes SGT Area Promotes & Sells Signature Memberships Position Requirements High School Diploma or equivalent 1+ year of fitness instructor work experience Experience teaching group fitness formats Experience with heart rate training Knowledge of anatomy and biomechanics Ability to perform an aerobic activity for duration of a class, which may include, but not limited to, standing, walking, climbing, balancing, running, crawling, and kneeling Ability to routinely lift 50 pounds and occasionally 100 pounds Ability to perform exercises specific to the assigned class Ability to communicate and exchange information with guests who have inquiries about Life Time products and services. Ability to perform physical activity including: standing, walking, reaching with hands and arms, climbing or balancing, sitting, stooping, kneeling, and crouching. Ability to lift more than 20lbs. CPR/AED Certification Minimum of one of the following Group Exercise Certifications: National Association of Sports Medicine (NASM), American Council of Exercise (ACE), American Fitness Aerobic Association (AFAA), Aquatic Exercise Association (AEA) Life Time Fitness Training Certified Comprehensive Reformer Pilates Certification (For Reformer Pilates roles only) Preferred Requirements Bachelor's degree in Exercise Science, Kinesiology, Sports Medicine or other related field Pay This position pays a class rate between $35.00 and $70.00, based on experience, qualifications, and duration of the class. The class rate compensates for all working time associated with teaching classes (including without limitation, all time spent in class as well as all pre- and post-class working time). Benefits All team members receive the following benefits while working for Life Time: A fully subsidized membership Discounts on Life Time products and services 401(k) retirement savings plan with company discretionary match (21 years of age and older) Training and professional development Paid sick leave where required by law Full-time Team Members are eligible for additional benefits, including: Medical, dental, vision, and prescription drug coverage Short term and long term disability insurance Life insurance Pre-tax flexible spending and dependent care plans Parental leave and adoption assistance Paid time off, including 5 to 20 vacation days per calendar year (based on tenure) and paid sick leave Deferred compensation plan, if the team member meets the required income threshold Life Time is a place for everyone. As an organization, we are committed to an inclusive, diverse and equitable workplace that respects and celebrates the unique contributions of each individual while ensuring we remain an equal opportunity employer that recruits, hires, trains and promotes based on merit and qualifications.
Posted 2 weeks ago
Pharmacy Care Coordinator - National Remote 
UnitedHealth Group Inc.Eden Prairie, MN
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Job Description
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.
Hours: Monday-Friday, will work an 8-hour shift during business hours of 8am-8pm CST with a rotating Saturday shift (9am-6pm CST) every 3-4 weeks
You will enjoy the flexibility to telecommute* from anywhere within the U.S as you take on some tough challenges.
Primary Responsibilities:
- Conducts in-bound and out-bound calls for program requirements including, but not limited to medication adherence member outreach calls, reminder calls, prescription refill calls and provider follow-up calls in a call center environment
- Completes calls/assignments and ensure census management, productivity weekly and monthly standards are met
- Exhibits excellent phone and communication skills while providing complete and accurate information to customers
- Receives and responds to escalated inquiries from all communication venues: e.g., task queues, portal, claim queue, department documentation platform
- Perform review of prescription claims documentation collect and maintain eligibility information in an appropriate and confidential manner
- Provide support to internal staff and providers with respect to Medicare drug related issues; request additional or supplemental information via correspondence to complete applications
- Provides clerical and/or administrative support to clinical staff and managers for special studies, projects and reports
- Adheres to assigned schedule and quality metrics
- Provides clerical and/or administrative support to pharmacy staff and managers for special projects and reports
- Provides excellent customer service by serving as a resource to all internal and external customers
- Participate in and contribute to the overall pharmacy quality improvement initiatives
- Assist in training for new hires and internal staff
- Attends required meetings and required participation in special committees as needed
- Demonstrate excellent organizational skills, customer service skills, and verbal and written communication skills to include but not limited to patients, physicians, clinical staff, contracted providers and managers
- Demonstrate a high degree of professionalism to always include both personal conduct and appearance
- Ability to always maintain strict confidentiality to include but limited to patients and coworkers
- Compliance with all organizational policies regarding ethical business practices
- Ability to work independently, with some supervision and direction from manager
- Must adhere to all department policies and procedures
- Ability to work any schedule between 8am-8pm CST with a rotating Saturday shift (9am-6pm CST) every 3-4 weeks
- Performs other duties as assigned
- Must live in a location that can receive a UnitedHealth Group approved high-speed internet connection or leverage an existing high-speed internet service
You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:
- High School Diploma/GED (or higher)
- 2+ years of experience in a pharmacy/medical/healthcare setting
- 1+ years of administrative support experience
- 1+ years of experience working with all Microsoft Office products (Word, Outlook. Excel, Teams, etc.)
- 1+ years of experience with medical terminology
- 1+ years of call center experience
- 1+ years of experience with working knowledge of basic troubleshooting systems
- Access to a dedicated work area established that is separated from other living areas and provides information privacy to keep all company sensitive documents secure (if applicable)
- Ability to work an 8-hour shift Monday-Friday from 8am-8pm CST with the possibility of Saturdays in the future on a rotating basis
Preferred Qualifications:
- Certified/Registered Pharmacy Technician
- Certified Medical Assistant training or certification
- Bilingual language proficiency (English/Any Non-English Language)
- Experience with Medication Adherence Hedis Measures (MAD/MAC/MAH)
- Call documentation platform experience
- Rx Claim experience
- Online softphone experience
Soft Skills:
- Ability to handle / diffuse escalated issues professionally
- Excellent organizational skills, customer service skills and verbal and written communication skills to include but not limited to patients, physicians, clinical staff, contracted providers and managers
- Demonstrate a high degree of professionalism to always include both personal conduct and appearance
- Ability to always maintain strict confidentiality to include but limited to patients and coworkers
- Compliance with all organizational policies regarding ethical business practices
- Adherent to all department policies and procedures
- Ability to work independently, with some supervision and direction from manager
- All Telecommuters will be required to adhere to UnitedHealth Group's Telecommuter Policy.
The salary range for this role is $16.88 to $33.22 per hour based on full-time employment. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. UnitedHealth Group complies with all minimum wage laws as applicable. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you'll find a far-reaching choice of benefits and incentives.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.
UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.
UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.
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