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Prior Authorization And Referral Management Rep-logo
St. Charles Health SystemBend, OR
(Full-Time, Days) Pay range: $21.86 - $29.52 ST. CHARLES HEALTH SYSTEM JOB DESCRIPTION TITLE: Prior Authorizations and Referral Management Representative REPORTS TO POSITION: Applicable Ambulatory Access or Outpatient Clinic Leader DEPARTMENT: Patient Access Services / St. Charles Clinic DATE LAST REVIEWED: October 2024 OUR VISION: Creating America's healthiest community, together OUR MISSION: In the spirit of love and compassion, better health, better care, better value OUR VALUES: Accountability, Caring and Teamwork DEPARTMENTAL SUMMARY: Patient Access Services is a support services division of St Charles Health System. Patient Access serves as a liaison to inpatient and hospital-based outpatient departments. Ambulatory Access serves as a liaison to ambulatory outpatient departments by providing scheduling, registration, prior authorization, medical record, population health outreach, and project management support. We encourage collaboration between clinical and non-clinical staff to ensure we are providing our community with comprehensive and compassionate health care. POSITION OVERVIEW: The Prior Authorizations and Referral Management Representative will be responsible for coordination of prior authorization and referral processes for patients being referred for services, testing, speciality care, diagnostic procedures, and surgery. This role acts as a liason between patients and the professional staff by facilitating coordination of care responsibilities. Extensive scheduling coordination with surgery department, specialist and ancillary departments. Prior Authorization and Referral Management Representatives' home department may be a specific centralized location that is supported by Patient Access Services, or in a SCHS outpatient clinic supporting a single specialty. This position does not supervise any other caregivers. ESSENTIAL FUNCTIONS AND DUTIES Must be able to multitask and prioritize workflows; engage providers, care team, and patients in the prior authorization process. Confirms and validates patient health plan coverage and obtains accurate benefit eligibility and coverage. Makes appropriate system updates to coverage and benefits accurately. Communicates appropriate provider, facility, and order information to health plan as part of the prior authorization and referral process. Notifies health plan and gains financial clearance for plans for patient to undergo a course of care requiring prior authorization. Coordinates and supports providers with medication authorizations. May coordinate patient assistance programs with patients and providers. Utilizes internal and external systems to appropriately request and coordinate prior authorization and referrals for patient care. Faciltates the scheduling of patients with internal and external departments, clinics and hospitals. Updates and annotates systems with current and accurate information regarding requests for prior authorizations and referrals. Tracks, updates and investigates current orders and tasks; managing orders through the system to provide up to date and accurate information. Monitors system referral and authorization and patient work queues and lists to ensure each service or consultation order is managed, updated appropriately and accurately and routed for scheduling and completion. Obtains pertinent documentation from provider, facility and patient to ensure accurate prior authorization and patient assistance requests. Effectively communicate with provider, care team members and patients regarding authorizations, scheduling needs, insurance benefits, eligibility, etc. Assist with patient education and follow up regarding the prior authorization and referral processes. Oversees the facilitation of scheduling and appointments when referral is required on behalf of patient. Ability to work as part of a Care Team with providers and clinical staff. Supports the vision, mission and values of the organization in all respects. Supports Lean principles of continuous improvement with energy and enthusiasm, functioning as a champion of change. Provides and maintains a safe environment for caregivers, patients and guests. Conducts all activities with the highest standards of professionalism and confidentiality. Complies with all applicable laws, regulations, policies and procedures, supporting the organization's corporate integrity efforts by acting in an ethical and appropriate manner, reporting known or suspected violation of applicable rules, and cooperating fully with all organizational investigations and proceedings. Delivers customer service and/or patient care in a manner that promotes goodwill, is timely, efficient and accurate. May perform additional duties of similar complexity within the organization, as required or assigned. EDUCATION Required: High School diploma or GED. Preferred: College level course work. LICENSURE/CERTIFICATION/REGISTRATION Required: N/A Preferred: N/A EXPERIENCE Required: Minimum of one year experience working in hospital, clinic, or medical insurance billing office, performing duties and responsibilities related to medical billing, pre-authorization, claims processing, or a related area of expertise. Basic understanding of medical coding. Preferred: N/A PERSONAL PROTECTIVE EQUIPMENT Must be able to wear appropriate Personal Protective Equipment (PPE) required to perform the job safely. ADDITIONAL POSITION INFORMATION: Must have excellent communication and organizational skills with ability to interact with a diverse population and professionally represent St. Charles Health System with internal and external customers. Excellent organizational skills, written and oral communication and customer service skills, particularly in dealing with stressful personal interactions. Must adapt quickly to frequent process changes and improvements. Is reliable, engaged, and provides feedback to inform process improvement. Attends all department, team, and company meetings as required. Requires exceptional critical thinking and analytical skills with the ability to work under minimal supervision. Requires strong communication, customer service, interpersonal skills and telephone etiquette. Ability to prioritize workflow according to pre-set instructions. Strong teamwork and collaborative skills. Ability to multi-task and work independently. Attention to detail is essential. Performs basic math (add, subtract, multiply and divide) calculations. Performs intermediate to advanced math (analysis, statistics, significant data, or number manipulation). Intermediate ability and experience in computer applications, specifically electronic medical records system, MS Office, MS Teams, and Excel. PHYSICAL REQUIREMENTS: Continually (75% or more): Use of clear and audible speaking voice and the ability to hear normal speech level. Frequently (50%): Sitting, standing, walking, lifting 1-10 pounds, keyboard operation. Occasionally (25%): Bending, climbing stairs, reaching overhead, carrying/pushing or pulling 1-10 pounds, grasping/squeezing. Rarely (10%): Stooping/kneeling/crouching, lifting, carrying, pushing or pulling 11-15 pounds, operation of a motor vehicle. Never (0%): Climbing ladder/step-stool, lifting/carrying/pushing or pulling 25-50 pounds, ability to hear whispered speech level. Exposure to Elemental Factors Never (0%): Heat, cold, wet/slippery area, noise, dust, vibration, chemical solution, uneven surface. Blood-Borne Pathogen (BBP) Exposure Category No Risk for Exposure to BBP Schedule Weekly Hours: 40 Caregiver Type: Regular Shift: First Shift (United States of America) Is Exempt Position? No Job Family: REPRESENTATIVE Scheduled Days of the Week: Monday-Friday Shift Start & End Time: Variable

Posted 4 days ago

Sr Consultant, Business Management-logo
Northern TrustChicago, IL
About Northern Trust: Northern Trust, a Fortune 500 company, is a globally recognized, award-winning financial institution that has been in continuous operation since 1889. Northern Trust is proud to provide innovative financial services and guidance to the world's most successful individuals, families, and institutions by remaining true to our enduring principles of service, expertise, and integrity. With more than 130 years of financial experience and over 22,000 partners, we serve the world's most sophisticated clients using leading technology and exceptional service. Working Model: Hybrid We have a balanced hybrid working model to ensure you get the flexibility you need, and the successful candidate will spend their time between working in the office and working from home. Major Duties : Obtain, analyze and summarize market intelligence for the region Responsible for the delivery & management of monthly management reporting requirements Business Strategy and Growth Partner with the management team to develop priorities to enable delivery of the overall strategy for the business Drive change through prioritization and alignment of resources Own and ensure delivery of initiatives Work to align teams to business priorities Business Performance and Planning Optimize business performance by driving key initiatives Input into the annual business budget process including resource budgeting and allocations to achieve business priorities Participate in and track investment / productivity initiatives across the business to achieve multi-year targets Develop ad-hoc analytics to help the business better understand and manage its costs, risks, capital usage, pricing, growth opportunities, etc. Regulation, Risk and Controls Work to understand the impact of new regulations on the business and how that may impact the business strategy Respond to requests from Regulators as required. Ad Hoc / General Business Management Support. Knowledge : Seasoned expert with strong technical and / or business knowledge and functional expertise Strong communication skills, together with influencing and relationship-building are important attributes for the role. The ability to maintain confidentiality is essential Some cost management experience including preparation of budgets and monitoring expenses for large functions is beneficial Able to collaborate across lines of businesses and work with central/corporate organizations, building a strong network Working with big sets of data and analyzing this to find conclusions. Translating initiatives into a presentation. Must be able to present findings and translate data into corporate presentations. Drive trends and provide new conclusions or perspectives on new findings. Working collaboratively with business partners: HR, Compliance and Finance in order to support day to day business activities. Expert Microsoft PowerPoint and Excel skills #LI-GG1 #LI-Hybrid Experience : Solid experience within Financial Services. Prior experience of producing MI for senior stakeholders alongside resource and budget management. A university/college degree or equivalent and/or relevant proven work experience is required Ability to operate autonomously with an ability to face off to the management team, demonstrates a willingness to take initiative and work independently, a problem solver Ability to understand the strategic business vision; focus on improving the bottom line Sound judgment, professional maturity and personal integrity, strong work ethic, proactive and results-oriented outlook, possess courage to ask tough questions and challenge the status quo Strong attention to detail Salary Range: $83,100 - 141,300 USD Salary range is a good faith estimate of base pay. Northern Trust provides a comprehensive benefits package including retirement benefits (401k and pension), health and welfare benefits (medical, dental, vision, spending accounts and disability), paid time off, parental and caregiver leave, life & accident insurance, and other voluntary and well-being benefits. Northern Trust also provides a discretionary bonus program that may include an equity component. Working with Us: As a Northern Trust partner, greater achievements await. You will be part of a flexible and collaborative work culture in an organization where financial strength and stability is an asset that emboldens us to explore new ideas. Movement within the organization is encouraged, senior leaders are accessible, and you can take pride in working for a company committed to assisting the communities we serve! Join a workplace with a greater purpose. We'd love to learn more about how your interests and experience could be a fit with one of the world's most admired and sustainable companies! Build your career with us and apply today. #MadeForGreater Reasonable accommodation Northern Trust is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please email our HR Service Center at MyHRHelp@ntrs.com. We hope you're excited about the role and the opportunity to work with us. We value an inclusive workplace and understand flexibility means different things to different people. Apply today and talk to us about your flexible working requirements and together we can achieve greater.

Posted 30+ days ago

Asset & Wealth Management - Renewable Energy Tax Senior Manager-logo
PwCSeattle, WA
Industry/Sector Asset and Wealth Management Specialism Industry Tax Practice Management Level Senior Manager Job Description & Summary A career in our Financial Services Tax practice, within Corporate Tax services, will provide you with the opportunity to help our clients meet their tax obligations while managing the impact tax has on their business. You'll advise clients on their local and overseas tax affairs, while acting as a strategic consultant related to business analysis, managing working capital, and profit sharing for partners. You'll also help organisations understand the pricing implications of goods and services between related parties, as well as providing advice on tax implications of deals. Our team helps our Financial Services clients navigate the frequently changing and complex national and international tax environment related to stringent capital requirements, management of operational tax risks, and tax implications of investing in different jurisdictions. You'll help our clients with their tax structuring while helping to address the challenges of the continuously changing tax world, both locally and globally. To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be a purpose-led and values-driven leader at every level. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future. As a Senior Manager, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to: Encourage everyone to have a voice and invite opinion from all, including quieter members of the team. Deal effectively with ambiguous and unstructured problems and situations. Initiate open and candid coaching conversations at all levels. Move easily between big picture thinking and managing relevant detail. Anticipate stakeholder needs, and develop and discuss potential solutions, even before the stakeholder realises they are required. Contribute technical knowledge in area of specialism. Contribute to an environment where people and technology thrive together to accomplish more than they could apart. Navigate the complexities of cross-border and/or diverse teams and engagements. Initiate and lead open conversations with teams, clients and stakeholders to build trust. Uphold the firm's code of ethics and business conduct. Additional Responsibilities Work with many of the world's largest renewable energy companies to develop and implement innovative tax solutions! Join an exciting and rapidly growing industry to help clients solve challenging issues introduced by the Inflation Reduction Act. We're leading the way as technology-enabled tax advisors who provide value through digitization, automation and increased efficiencies. PwC Tax provides unparalleled technical knowledge and specialization, and industry insights. Global LoS Tax Job Requirements and Preferences Basic Qualifications Minimum Degree Required (BQ) Bachelor Degree Required Field(s) of Study (BQ) Accounting Minimum Year(s) of Experience (BQ) 5 year(s) Certification(s) Required (BQ) CPA, Member of the Bar or other tax, technology, or finance-specific credentials may qualify for this opportunity Preferred Qualifications Preferred Knowledge/Skills Demonstrates in-depth knowledge of compliance and consulting for investment partnerships including hedge funds, mutual funds and private equity funds: Leveraging knowledge of structuring of funds and fund management companies to limit tax liability; Possessing in-depth knowledge of alternative investment strategies and vehicles; and, Utilizing in-depth tax technical skills, including partnership tax forms. Demonstrates in-depth experience identifying and addressing client needs: Experience with complicated partnership structures; Experience with tax matters relevant to the renewable energy industry such as tax credits and fixed asset depreciation; Showcasing a desire to learn more about the renewable energy industry Innovating through new and existing technologies, along with experimenting with digitization solutions; Working with large, complex data sets to build models and leverage data visualization tools to provide insights to clients; Utilizing digitization tools to reduce hours and optimize engagements; Advancing pricing strategy through the use of pricing tools and influence a shift to alternative fee arrangements; Building, maintaining, and utilizing networks of client relationships and community involvement; and, Demonstrating success as tax technical business advisor, including developing new relationships, making introductions to sell new services and doing so with a "One Firm" service mindset. Demonstrates in-depth knowledge of automation & digitization and leads by example in a professional services environment including, but not limited to, the following areas: Building, maintaining, and utilizing networks of client relationships and community involvement; Communicating value propositions; Managing resource requirements, project workflow, budgets, billing and collections; and preparing and/or coordinating complex written and verbal materials; Possessing considerable experience as a team leader by supervising teams to create an atmosphere of trust; Seeking diverse views to encourage improvement and innovation; and, Coaching staff including providing timely meaningful written and verbal feedback. We are transforming the way we deliver tax services. Find out more about what we do on our Tax Career Page at pwc.to/whatwedotax Travel Requirements Up to 20% Job Posting End Date Learn more about how we work: https://pwc.to/how-we-work PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy . As PwC is an equal opportunity employer, all qualified applicants will receive consideration for employment at PwC without regard to race; color; religion; national origin; sex (including pregnancy, sexual orientation, and gender identity); age; disability; genetic information (including family medical history); veteran, marital, or citizenship status; or, any other status protected by law. For only those qualified applicants that are impacted by the Los Angeles County Fair Chance Ordinance for Employers, the Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, San Diego County Fair Chance Ordinance, and the California Fair Chance Act, where applicable, arrest or conviction records will be considered for Employment in accordance with these laws. At PwC, we recognize that conviction records may have a direct, adverse, and negative relationship to responsibilities such as accessing sensitive company or customer information, handling proprietary assets, or collaborating closely with team members. We evaluate these factors thoughtfully to establish a secure and trusted workplace for all. Applications will be accepted until the position is filled or the posting is removed, unless otherwise set forth on the following webpage. Please visit this link for information about anticipated application deadlines: https://pwc.to/us-application-deadlines The salary range for this position is: $124,000 - $335,000, plus individuals may be eligible for an annual discretionary bonus. For roles that are based in Maryland, this is the listed salary range for this position. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws. PwC offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation, personal and family sick leave, and more. To view our benefits at a glance, please visit the following link: https://pwc.to/benefits-at-a-glance

Posted 30+ days ago

Asset & Wealth Management - Renewable Energy Tax Manager-logo
PwCHouston, TX
Industry/Sector Asset and Wealth Management Specialism Industry Tax Practice Management Level Manager Job Description & Summary A career in our Financial Services Tax practice, within Corporate Tax services, will provide you with the opportunity to help our clients meet their tax obligations while managing the impact tax has on their business. You'll advise clients on their local and overseas tax affairs, while acting as a strategic consultant related to business analysis, managing working capital, and profit sharing for partners. You'll also help organisations understand the pricing implications of goods and services between related parties, as well as providing advice on tax implications of deals. Our team helps our Financial Services clients navigate the frequently changing and complex national and international tax environment related to stringent capital requirements, management of operational tax risks, and tax implications of investing in different jurisdictions. You'll help our clients with their tax structuring while helping to address the challenges of the continuously changing tax world, both locally and globally. To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be a purpose-led and values-driven leader at every level. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future. As a Manager, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to: Develop new skills outside of comfort zone. Act to resolve issues which prevent the team working effectively. Coach others, recognise their strengths, and encourage them to take ownership of their personal development. Analyse complex ideas or proposals and build a range of meaningful recommendations. Use multiple sources of information including broader stakeholder views to develop solutions and recommendations. Address sub-standard work or work that does not meet firm's/client's expectations. Use data and insights to inform conclusions and support decision-making. Develop a point of view on key global trends, and how they impact clients. Manage a variety of viewpoints to build consensus and create positive outcomes for all parties. Simplify complex messages, highlighting and summarising key points. Uphold the firm's code of ethics and business conduct. Additional Responsibilities: Work with many of the world's largest renewable energy companies to develop and implement innovative tax solutions! Join an exciting and rapidly growing industry to help clients solve challenging issues introduced by the Inflation Reduction Act. We're leading the way as technology-enabled tax advisors who provide value through digitization, automation and increased efficiencies. PwC Tax provides unparalleled technical knowledge and specialization, and industry insights. Custom Orgs: Global LoS: Tax Job Requirements and Preferences: Basic Qualifications: Minimum Degree Required: Bachelor Degree Minimum Years of Experience: 4 year(s) Certification(s) Required: CPA, Member of the Bar or other tax, technology, or finance-specific credentials may qualify for this opportunity Preferred Qualifications: Preferred Knowledge/Skills: Demonstrates extensive-level success as tax technical business advisor, including developing new relationships, making introductions to sell new services and doing so with a "One Firm" service mindset. Preferred familiarity with a CRM system. Utilizing experience with complicated partnership structures; Leveraging experience with tax matters relevant to the renewable energy industry such as tax credits and fixed asset depreciation; and, Possessing a desire to learn more about the renewable energy industry. Demonstrates knowledge of automation & digitization in a professional services environment including but not limited to: Innovating through new and existing technologies, along with experimenting with digitization solutions; Working with large, complex data sets to build models and leverage data visualization tools to provide insights to clients; Utilizing digitization tools to reduce hours and optimize engagements; and, Demonstrating knowledge of alternative fee arrangements, including the use of pricing tools, to provide a point of view on pricing strategies. We are transforming the way we deliver tax services. Find out more about what we do on our Tax Career Page at pwc.to/whatwedotax Travel Requirements Up to 20% Job Posting End Date Learn more about how we work: https://pwc.to/how-we-work PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy . As PwC is an equal opportunity employer, all qualified applicants will receive consideration for employment at PwC without regard to race; color; religion; national origin; sex (including pregnancy, sexual orientation, and gender identity); age; disability; genetic information (including family medical history); veteran, marital, or citizenship status; or, any other status protected by law. For only those qualified applicants that are impacted by the Los Angeles County Fair Chance Ordinance for Employers, the Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, San Diego County Fair Chance Ordinance, and the California Fair Chance Act, where applicable, arrest or conviction records will be considered for Employment in accordance with these laws. At PwC, we recognize that conviction records may have a direct, adverse, and negative relationship to responsibilities such as accessing sensitive company or customer information, handling proprietary assets, or collaborating closely with team members. We evaluate these factors thoughtfully to establish a secure and trusted workplace for all. Applications will be accepted until the position is filled or the posting is removed, unless otherwise set forth on the following webpage. Please visit this link for information about anticipated application deadlines: https://pwc.to/us-application-deadlines The salary range for this position is: $99,000 - $266,000, plus individuals may be eligible for an annual discretionary bonus. For roles that are based in Maryland, this is the listed salary range for this position. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws. PwC offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation, personal and family sick leave, and more. To view our benefits at a glance, please visit the following link: https://pwc.to/benefits-at-a-glance

Posted 1 week ago

C
CNA Financial Corp.Chicago, IL
You have a clear vision of where your career can go. And we have the leadership to help you get there. At CNA, we strive to create a culture in which people know they matter and are part of something important, ensuring the abilities of all employees are used to their fullest potential. As a Consulting Director of Value Management & Innovation, you will lead the development and execution of CNA's enterprise value realization strategy. This role is pivotal in quantifying business outcomes from technology investments and enabling data-driven decision-making across portfolios. You will partner with senior leaders to embed value frameworks, drive benefit realization, and foster innovation through structured experimentation and emerging technology assessments. JOB DESCRIPTION: Essential Duties & Responsibilities: Lead the design and enterprise adoption of CNA's value framework for Technology, including scorecard methodologies, OKRs/KPIs, and benefit realization dashboards using tools like Power BI and Tableau. Establish and implement value assessment capabilities to measure the value of technology investments by streamlining and standardizing tracking and monitoring mechanisms. Evaluate initiatives through quantitative and qualitative analysis in collaboration with business and Technology leaders. Act as the enterprise value realization lead, accountable for end-to-end benefit tracking across technology products, projects, and value streams. Convene and lead cross-functional teams to conduct analyses and identify appropriate scoring measures. Communicate and report to senior business and technology leaders on innovation and benefits trends, providing operational statistics and insights. Lead and develop a high-performing team of Value Specialists, fostering a culture of continuous improvement and strategic alignment. Engage in ongoing learning about supported business areas, technology capabilities, and innovative business solutions. Perform additional duties as assigned. Reporting Relationship: Typically reports to AVP and above. Skills, Knowledge & Abilities: Proven ability to craft and align OKRs and KPIs with business and Technology leaders, and to operationalize their measurement, monitoring, and reporting. Skilled in translating financial and operational data into strategic insights that inform executive decision-making and drive value realization. Demonstrates professional maturity and a consultative approach to lead complex value discussions and benefit tracking across portfolios. Builds rapport and credibility as a strategic partner across business units and Technology teams, fostering collaboration and trust. Navigates complex business environments with a deep understanding of value drivers and strategic priorities. Advises senior leadership to foster strategic alignment and influence enterprise-level decisions. Communicates effectively with senior stakeholders through strong interpersonal, presentation, and written communication skills. Proactively identifies and applies emerging trends and technologies to drive innovation and continuous improvement. Experienced in agile environments with familiarity in SAFe or similar frameworks, and an entrepreneurial mindset. Manages multiple priorities in dynamic settings with strong project planning, organization, and execution skills. Education & Experience: Bachelor's degree required; Master's preferred in a related discipline, or equivalent. Minimum of eight years of related work experience in value management, portfolio management, solutions management, financial analysis, or business relationship management. Strong leadership ability and application of concepts in financial analysis, accounting, innovation management, and cross-team effectiveness. Experience organizing and monitoring OKRs and KPIs, managing cost-benefit analyses, and tracking benefit measures. Experience managing corporate innovation programs preferred. Insurance industry experience preferred. Applicable certifications preferred. #LI-ED1 #LI-REMOTE In certain jurisdictions, CNA is legally required to include a reasonable estimate of the compensation for this role. In District of Columbia, California, Colorado, Connecticut, Illinois, Maryland, Massachusetts, New York and Washington, the national base pay range for this job level is $97,000 to $189,000 annually. Salary determinations are based on various factors, including but not limited to, relevant work experience, skills, certifications and location. CNA offers a comprehensive and competitive benefits package to help our employees - and their family members - achieve their physical, financial, emotional and social wellbeing goals. For a detailed look at CNA's benefits, please visit cnabenefits.com. CNA is committed to providing reasonable accommodations to qualified individuals with disabilities in the recruitment process. To request an accommodation, please contact leaveadministration@cna.com.

Posted 5 days ago

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Space Exploration TechnologiesLompoc, CA
SpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today SpaceX is actively developing the technologies to make this possible, with the ultimate goal of enabling human life on Mars. INTEGRATION TECHNICIAN, MISSION MANAGEMENT (1ST SHIFT) RESPONSIBILITIES: Provide daily support to the payload integration technician team working on customer payload integration Join a highly skilled team of technicians to integrate and launch customer payloads with world class customer service Navigate through hardware receiving, checkouts, processing of SpaceX flight hardware and ground support equipment, as well as integration of commercial/government spacecraft Work with a team engineers and technicians to ensure systems and mechanical equipment is built safely and reliably to support the successful launch of high value satellites and critical government assets to orbit or beyond BASIC QUALIFICATIONS: High school diploma or equivalency certificate 3+ years of experience working in the aviation or aerospace industry in a technical, hands-on capacity PREFERRED SKILLS AND EXPERIENCE: Experience with one or more of the following: launch vehicle/spacecraft integration, operations in 100,000 class or better clean rooms, test operations with gases/fluids, and/or data acquisition setup and field measurements Experience in written and oral communication with meticulous attention to detail and an emphasis on safety, cleanliness, and adherence to corporate policies and standards Ability to work in a fast-paced, autonomously driven, and demanding start-up atmosphere Experience reading/understanding technical drawings, manuals, and reports Experience with Microsoft Office Suite Experience working in a clean room environment Ability to obtain and maintain an active TS/SCI clearance Ability to work well in a team environment Ability to work with a wide range of people across multiple organizations, including mission management, customers, and vendors 5+ years of experience as a technician in a mechanical capacity Experience working at a rocket launch facility and supporting launch campaigns Experience operating and manipulating machinery and various hand and power tools requiring manual dexterity ADDITIONAL REQUIREMENTS: Ability to pass Air Force background check for Vandenburg Must be willing to travel to other launch sites or customer facilities - up to 15% Must be willing to work overtime to support launch and critical project timelines, flexibility required Ability to work at elevated heights or on ladders - up to 100 ft. Ability to perform the following functions: standing, lifting, pushing, and carrying moderately heavy materials or equipment (up to 25 lbs.) Willing to work in an environment with exposure to fumes, odors, and noise Willing to work in a clean room with hair, face, and shoe covers COMPENSATION AND BENEFITS: Pay range: Integration Technician/Level 1: $23.00 - $29.75/hour Integration Technician/Level 2: $28.50 - $35.75/hour Integration Technician/Level 3: $34.00 - $41.75/hour Your actual level and base salary will be determined on a case-by-case basis and may vary based on the following considerations: job-related knowledge and skills, education, and experience. Base salary is just one part of your total rewards package at SpaceX. You may also be eligible for long-term incentives, in the form of company stock, stock options, or long-term cash awards, as well as potential discretionary bonuses and the ability to purchase additional stock at a discount through an Employee Stock Purchase Plan. You will also receive access to comprehensive medical, vision, and dental coverage, access to a 401(k) retirement plan, short and long-term disability insurance, life insurance, paid parental leave, and various other discounts and perks. You may also accrue 3 weeks of paid vacation and will be eligible for 10 or more paid holidays per year. ITAR REQUIREMENTS: To conform to U.S. Government export regulations, applicant must be a (i) U.S. citizen or national, (ii) U.S. lawful, permanent resident (aka green card holder), (iii) Refugee under 8 U.S.C. § 1157, or (iv) Asylee under 8 U.S.C. § 1158, or be eligible to obtain the required authorizations from the U.S. Department of State. Learn more about the ITAR here. SpaceX is an Equal Opportunity Employer; employment with SpaceX is governed on the basis of merit, competence and qualifications and will not be influenced in any manner by race, color, religion, gender, national origin/ethnicity, veteran status, disability status, age, sexual orientation, gender identity, marital status, mental or physical disability or any other legally protected status. Applicants wishing to view a copy of SpaceX's Affirmative Action Plan for veterans and individuals with disabilities, or applicants requiring reasonable accommodation to the application/interview process should reach out to EEOCompliance@spacex.com.

Posted 30+ days ago

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Stanley Black & Decker, Inc.Towson, MD
Product Experience Management (BRM) Come make the world and accelerate your success. It takes great people to achieve greatness. People with a sense of purpose and integrity. People with a relentless pursuit of excellence. People who care about making things better For Those Who Make The World. Sound like you? Join our top-notch team of more than 50,000 diverse and high-performing professionals globally who are making their mark on some of the world's most beloved brands, including DEWALT, BLACK+DECKER, CRAFTSMAN, STANLEY, CUB CADET, and HUSTLER. The Job: As Product Experience Management (BRM), you'll be part of our Corporate IT team working as a remote employee. The Product Experience Management (PXM) Business Relationship Manager (BRM) acts as a strategic interface between business stakeholders and digital platform teams to advance the architecture and delivery of product experiences. This role focuses on enabling scalable, data-driven experiences by aligning business goals with digital product infrastructure and technology roadmaps. Key Responsibilities: Strategic Alignment & Digital Enablement Serve as a strategic partner to business units to surface needs and inform the digital product experience roadmap. Translate commercial and customer goals into structured digital requirements and system capabilities. Guide platform and experience evolution through data model alignment, integration readiness, and scalability assessments. Platform & Data Strategy Partner with product, data, and architecture teams to influence the development and governance of PIM/DAM systems. Define standards for product taxonomy, attributes, and metadata to optimize syndication and discoverability across channels. Contribute to the design and execution of digital experience frameworks and API-driven delivery models. Cross-Functional Leadership Act as a connector between engineering, marketing, eCommerce, and business teams to ensure unified experience objectives. Provide input into backlog prioritization based on technical dependencies and long-term platform vision. Drive stakeholder alignment around platform capabilities, digital shelf performance, and content automation strategies. Innovation & Insights Stay current on emerging digital experience technologies, structured content strategies, and platform enhancements. Evaluate experience gaps through data analysis, enabling proactive optimization and system improvements. The Person: You love to learn and grow and be acknowledged for your valuable contributions. You're not intimidated by innovation. Wouldn't it be great if you could do your job and do a world of good? In fact, you embrace it. You also have: Bachelor's degree in Information Systems, Digital Commerce, or related field. 5+ years in digital product strategy, platform management, or technical business relationship management. Deep understanding of product content infrastructure (PIM/DAM), structured data, and taxonomy. Experience collaborating with enterprise architecture, data, and engineering teams. Proficiency in Agile and product lifecycle tools (e.g., JIRA, Confluence). Strong analytical, communication, and strategic thinking skills. Preferred Qualifications: Experience with PIM/DAM platforms (e.g., Salsify, Akeneo, Stibo, AEM). Familiarity with APIs, data syndication, and digital shelf analytics. Background in consumer goods, manufacturing, or omnichannel retail. BRMP certification or experience in enterprise relationship frameworks is a plus. The Details: You'll receive a competitive salary and a great benefits plan, including: Medical, dental, life, vision, wellness program, disability, 401(k), Employee Stock Purchase Plan, paid time off, and tuition reimbursement. Discounts on Stanley Black & Decker tools and other partner programs. And More: We want our company to be a place you'll want to be - and stay. Being part of our team means you'll get to: Grow: Be part of our global company with 20+ brands to grow and develop your skills along multiple career paths. Learn: Have access to a wealth of learning resources, including our digital learning portal. Belong: Experience an awesome place to work, where we have mutual respect and a great appreciation for diversity, equity, and inclusion. Give Back: Help us continue to make positive changes locally and globally through volunteerism, giving back, and sustainable business practices. What's more, you'll get that pride that comes from empowering makers, doers, protectors, and everyday heroes all over the world. We're more than the #1 tools company. More than a driving force in outdoor power equipment. More than a global leader in industrial. We're visionaries and innovators. As successful as we've been in the past, we have so much further to go. That's where you come in. Join us! #LI-NM1 #LI-Hybrid The base pay range for this position in Maryland is 108,000.00 - 194,400.00 USD Annual per year. Pay is based on market location and may vary depending on job-related knowledge, skills, and experience. A sign-on payment may be provided as part of the compensation package, in addition to a full range of medical, financial, and/or other benefits, dependent on the position offered. Applicants should apply via Stanley Black and Decker's internal or external careers site. We Don't Just Build The World, We Build Innovative Technology Too. Joining the Stanley Black & Decker team means working in an innovative, tech-driven and highly collaborative team environment supported by over 58,000 professionals in 60 countries across the globe. Here, you'll get the unique chance to impact some of the world's most iconic brands including STANLEY TOOLS, DEWALT, CRAFTSMAN, MAC TOOLS and Black + Decker. Your ideas and solutions have the potential to reach millions of customers as we work together to write the next chapter in our history. Come build with us and take your career to new heights. Who We Are We're the World's largest tool company. We're industry visionaries. We're solving problems and advancing the manufacturing trade through innovative technology and our Industry 4.0 Initiative. We are committed to ensuring our state-of-the-art "smart factory" products and services provide greater quality to our customers & greater environmental and social value to our planet. We are unique in that we have a rich and storied history dating back to 1843, but that hasn't stopped us from evolving into a vibrant, diverse, global growth company. Benefits & Perks You'll get a competitive salary and a comprehensive benefits plan that includes medical, dental, life, vision, wellness program, disability, retirement benefits, Employee Stock Purchase Plan, Paid Time Off, including paid vacation, holidays & personal days, and tuition reimbursement. And, of course, discounts on Stanley Black & Decker tools and products and well as discount programs for many other vendors and partners. What You'll Also Get Career Opportunity: Career paths aren't linear here. Being part of our global company with 60+ brands gives you the chance to grow and develop your skills along multiple career paths. Learning & Development: Our lifelong learning philosophy means you'll have access to a wealth of state-of-the-art learning resources, including our Lean Academy and online university (where you can get certificates and specializations from renowned colleges and universities). Diverse & Inclusive Culture: We pride ourselves on being an awesome place to work. We respect and embrace differences because that's how the best work gets done. You'll find we like to have fun here, too. Purpose-Driven Company: You'll help us continue to make positive changes in the local communities where we work and live as well as in the broader world through volunteerism, giving back and sustainable business practices. EEO Statement: All qualified applicants to Stanley Black & Decker are considered for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran's status or any other protected characteristic. If you require reasonable accommodation to complete an application or access our website, please contact us at (860) 827-3923 or at accommodations@sbdinc.com. Due to volume, we cannot respond to unrelated inquiries about the status of a completed application or resetting an account password. Know Your Rights: Workplace discrimination is illegal (eeoc.gov)

Posted 30+ days ago

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VOYA Financial Inc.North Adams, MA
Together we fight for everyone's opportunity for a better financial future. We will do this together - with customers, partners and colleagues. We will fight for others, not against: We will stand up for and champion everyone's access to opportunities. The status quo is not good enough … we believe every individual and every community deserves access to financial opportunities. We are determined to support both individuals and communities in reaching a better financial future. We know that reaching this future depends on our actions today. Like our Purpose Statement, Voya believes in being bold and committed to action. We are committed to a work environment where the differences that we are born with - and those we acquire throughout our lives - are understood, valued and intentionally pursued. We believe that our employees own our culture and have a responsibility to foster an environment where we all feel comfortable bringing our whole selves to work. Purposefully bringing our differences together to positively influence our culture, serve our clients and enrich our communities is essential to our vision. Are you ready to join a company with a strong purpose and a winning culture? Start your Voyage- Apply Now The Strategic Initiatives Lead will provide strategic and program management leadership and support for key Retail Wealth Management initiatives and help to define ongoing growth priorities within the business. Please note: This position has been designated as a hybrid-office/home role and can be located in our NY or Boston office. Details of your in-office schedule will be finalized with your manager. Primary Responsibilities This role will support the Head of Business Development to define and execute on high-impact growth and efficiency initiatives across the Retail Wealth Management business. This role will work dynamically across the broader organization to optimize for engagement and mutually beneficial outcomes with other Voya business units. This role is well-suited for someone who thrives in a dynamic, high growth environment. You'll enjoy this position if you're energized by being part of a hardworking, fun loving, creative, and collaborative team that is dedicated to driving growth and efficiency. Expertise We Are Looking For 5+ years' work experience in financial services organizations. MBA or other advanced degree is preferred. Excellent project management skills, top tier consulting experience is a plus. Superb work ethic, attention to detail, team orientation, and commitment to excellence. Proven track record when working with uncertainty and successfully delivering large, complex, and strategic initiatives (not IT implementations). Outstanding collaboration skills and ability to partner and effectively influence across a variety of senior stakeholders. Flexibility and the skill to both lead and contribute to teams are musts. Exceptional analytical, communication, conceptual thinking, problem-solving capabilities. Applicants must have exceptional analytical, communication, conceptual thinking, project management and problem-solving capabilities. Ability to thrive in a fast-paced work environment and simultaneously managing several programs using program management best practices. Understanding of the retail wealth management and/or asset management industry is a plus. The Ideal Candidate Will have a high degree of executive presence and professionalism. Will work on a wide array of cross-functional projects across multiple business units. Will need to successfully navigate the organization, build strong working relationships with key business stakeholders, and develop a strong professional network. Is a quick learner, able to develop an understanding of the complex subject areas he or she is supporting to then deliver the strategic support needed by the business partner The successful candidate will also need to be skilled in synthesizing complex ideas into easy-to-understand executive / presentation materials - including delivery of executive-level presentations to senior management. The candidate needs to be comfortable taking direction from multiple leaders, open to constructive feedback, and working independently and with ambiguity. Should be able to work collectively and collaboratively with the team, business partners and/or Voya senior leadership team to ensure service delivery & satisfaction. The Skills & Knowledge You Bring You have exceptional strategic, research, project management and organizational skills that allow you manage deliverables, constantly re-prioritize, and ultimately meet deadlines with high quality work You exhibit strong collaboration and networking skills that cultivates internal influence and being a trusted business partner You are highly proficient in Microsoft Office suite-Word, Excel, PowerPoint and can use your PowerPoints and presentation skills to influence outcomes at executive interactions You embrace a wide variety of work and are flexible-- from the ability to support administrative functions to executive interactions to make the project successful You have excellent communications skills, including the ability to influence executive leadership through personal interactions as well as the creation and delivery of presentations. You bring proven program and project management experience, including strategy, organizational design, change management, and business transformation. You can understand complex business problems, synthesize information, analyze, and research data, and develop and / or implement practical solutions and recommendations. You are able to build relationships with peers and executives in a variety of capacities You can balance strategic thinking with practical implementation and can help influence the outcome #LI-MG1 Compensation Pay Disclosure: Voya is committed to pay that's fair and equitable, which means comparable pay for comparable roles and responsibilities. The below annual base salary range reflects the expected hiring range(s) for this position in the location(s) listed. In addition to base salary, Voya offers incentive opportunities (i.e., annual cash incentives, sales incentives, and/or long-term incentives) based on the role to reward the achievement of annual performance objectives. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Voya Financial is willing to pay at the time of this posting. Actual compensation offered may vary from the posted salary range based upon the candidate's geographic location, work experience, education, licensure requirements and/or skill level and will be finalized at the time of offer. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. $135,000 - $155,000 USD Be Well. Stay Well. Voya provides the resources that can make a difference in your lives. To us, this means thriving physically, financially, socially and emotionally. Voya benefits are designed to help you do just that. That's why we offer an array of plans, programs, tools and resources with one goal in mind: To help you and your family be well and stay well. What We Offer Health, dental, vision and life insurance plans 401(k) Savings plan - with generous company matching contributions (up to 6%) Voya Retirement Plan - employer paid cash balance retirement plan (4%) Tuition reimbursement up to $5,250/year Paid time off - including 20 days paid time off, nine paid company holidays and a flexible Diversity Celebration Day. Paid volunteer time- 40 hours per calendar year Learn more about Voya benefits (download PDF) Critical Skills At Voya, we have identified the following critical skills which are key to success in our culture: Customer Focused: Passionate drive to delight our customers and offer unique solutions that deliver on their expectations. Critical Thinking: Thoughtful process of analyzing data and problem solving data to reach a well-reasoned solution. Team Mentality: Partnering effectively to drive our culture and execute on our common goals. Business Acumen: Appreciation and understanding of the financial services industry in order to make sound business decisions. Learning Agility: Openness to new ways of thinking and acquiring new skills to retain a competitive advantage. Learn more about Critical Skills Equal Employment Opportunity Voya Financial is an equal-opportunity employer. Voya Financial provides equal opportunity to qualified individuals regardless of race, color, sex, national origin, citizenship status, religion, age, disability, veteran status, creed, marital status, sexual orientation, gender identity, genetic information, or any other status protected by state or local law. Reasonable Accommodations Voya is committed to the inclusion of all qualified individuals. As part of this commitment, Voya will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please reference resources for applicants with disabilities. Misuse of Voya's name in fraud schemes

Posted 30+ days ago

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Samsung Electronics America IncPlano, TX
Position Summary MULTIPLE POSITIONS AVAILABLE Company: Samsung Electronics America, Inc Position Title: Professional II, Product Management Location: Plano, Texas Job ID: SAM9441240 Position Responsibilities: Collaborate with cross functional teams to design and implement consumer and salesforce feedback surveys. Draft detailed questionnaires using Word and distribute them via approved channels. Analyze survey responses, extract and present actionable insights to inform business strategies. Download and analyze traffic data to identify trends and provide actionable recommendations. Utilize Tableau to pull and visualize traffic data for reporting and analysis. Plan and execute in-app campaigns, track engagement KPIs, and present campaign performance reports. Conduct competitive analysis to recommend strategic improvements. Analyze average selling prices and promotional strategies across channels to identify trends and recommend pricing actions. Research top search keywords by product category and evaluate competitor investment levels to recommend keyword strategies and best practices. Track installed base for Mobile Enhancement products and prepare regular updates for internal stakeholders. Evaluate digital marketing fund allocations, propose optimization strategies and industry best practices. Analyze sales and marketing deduction fund data to monitor run rates and assess profitability across brands/products. Consolidate internal reports on sales, profitability, market share, and other key metrics in preparation for executive meetings. Develop high-impact PowerPoint presentations to summarize insights and present findings effectively to leadership and key stakeholders Role and Responsibilities Master's degree in Communication Data Science, Data Analytics or a related field and 2 years of experience as a Professional II, Product Management Analyst or a related occupation in marketing analytics. The 2 years must have included: 1) Synthesizing business and marketing goals into clear, actionable briefs and plans; 2) Preparing reports to assess sales performance, measure KPIs, and track project progresses, contributing to strategic decision-making; 3) Experience in digital marketing strategies creating content for user engagement, managing a digital campaign, tracking website traffic, audience metrics, and KPIs; 4) Extracting actionable insights from surveys and research, and experience in survey design and methodology, with a good understating of statistical sampling, N-size calculation, and application of skip logic in survey flow; and 5) Utilizing Excel, PowerPoint, and Word and Google Analytics to create and analyze reports, presentations, and documents. Skills and Qualifications Hours: Full Time, 40 hours/week. #LI-DNI Please visit Samsung membership to see Privacy Policy, which defaults according to your location. You can change Country/Language at the bottom of the page. If you are European Economic Resident, please click here.

Posted 1 week ago

Restaurant Management-logo
QdobaHowell, MI
Please apply in person at the address listed. This job posting is for a position in a restaurant owned and operated by an independent franchisee, not QDOBA Restaurant Corp. This means the independent franchisee, and not QDOBA Restaurant Corp. will be your employer if you are hired. The independent franchisee is responsible for all employment related matters in the restaurant including, among other things, setting any requirements for this job and all decisions concerning hiring, firing, discipline, wages, supervision, staffing and scheduling.

Posted 30+ days ago

Treasury Management Client Onboarding Specialist II-logo
Provident Financial ServicesWoodbridge, NJ
POSITION OVERVIEW: The Treasury Management Specialist is accountable for supporting the sales and client onboarding pro-cess, acting as a liaison between internal stakeholders and our clients across the business/commercial banking segment. The client centric individual will coordinate the implementation and set up of treasury management products and services as well as provide ongoing technical support to our treasury man-agement clients. KEY RESPONSIBILITIES: Provide expert advice to commercial/business customers and prospects on lockbox, ACH, remote deposit capture, positive pay, depository services, and other products/services. Facilitate implementation when clients add and/or modify existing products and services. Gather and oversee the completion of agreement and enrollment forms. Oversee the accuracy of client onboarding details and the completion of the onboarding process Monitor incoming inquiries from clients and internal stakeholders via assigned group mailboxes in support of all treasury management clients. Resolve treasury management inquiries internally as well as working with third-party vendors to resolve customer issues related to treasury management services. Maintain all records to remain compliant with policies and procedures across treasury management services. Educate and build client awareness assisting to maximize the benefits and use of our services. Assist in the coordination and support of audits and examinations. Prepare reports and participates in special department projects as needed. Perform demos for prospects and clients. Create a culture of collaborative continuous improvement to the client experience. MINIMUM QUALIFICATIONS: High School Diploma or GED required. Minimum of 2 years related experience. Knowledge of treasury management services including FIS, on-line banking, remote deposit capture, ACH, wire, and lockbox is preferred A customer centric, client success oriented approach will be critical for success Ability to work in a fast-paced environment. Demonstrate a positive and optimistic perspective during each client interaction Possess good oral and written communications skills. WORKING CONDITIONS: Work is performed in a normal office environment. Noise levels are usually moderate. This position involves travel to customers and property locations. Prolonged sitting Lifting from 5 to 10 lbs. (printer paper, storage boxes) Occasional bending or overhead lifting (storing files or boxes) The hazards are mainly those present in a normal office setting This job description may not be all-inclusive. Employees are expected to perform other duties as assigned and directed by management. Job descriptions and duties may be modified when deemed appropriate by management. Provident Bank recognizes and supports the importance of creating a socially and culturally diverse employee base. We understand, value, and appreciate the unique perspectives that a diverse workforce can contribute to our organization. We put the employee and the customer at the center of strategy because culture is a critical differentiator for why people choose to work here. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to age 40 and over, color, disability, gender identity, genetic information, military or veteran status, national origin, race, religion, sex, sexual orientation or any other applicable status protected by state or local law. Pay Details: $25.33 - $31.69 hourly Please note, the base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, education, geographic location, internal equity, and other applicable business and organizational needs. This role is incentive eligible based upon company, business, and/or individual goal achievement and performance. Team members accrue paid time-off (PTO), receive Holiday (PTO) and are eligible to participate in the bank's Health and Wellness benefits including Medical, Dental and Vision Plans, Flexible and Health Savings Accounts, and a 401(k) Retirement Plan. In addition, the company provides Disability Insurance, an Employee Assistance Program, and Basic Life Insurance. Company sponsored Tuition Disbursement and Loan Repayment programs are also available. Voluntary benefits include Supplemental Life Insurance, Accident, Critical Illness, Hospital Indemnity and Legal plans. #LI-Hybrid

Posted 30+ days ago

Cdbg Infrastructure Lead - Florida Disaster Management-logo
ICF International, IncTampa, FL
ICF seeks a professional to work with state and local governments on federally funded disaster recovery and mitigation programs addressing the impacts of multiple disasters across Florida within the Disaster Management division. The Disaster Management division works with government agencies and communities to design and implement policies and programs to promote increased resilience to disasters and long-term housing, economic and infrastructure recovery after disaster strikes. You will be immediately responsible for project management or grant management/support services associated with Community Development Block Grant- Disaster Recovery (CDBG-DR) infrastructure programs within the State of Florida. This is an onsite position with preference given to the following location(s): Leon County- Hillsborough County- Lee County- Manatee County- Pasco County, and Pinellas County. Compensation: While the range below is broader, this position will offer a salary range in the mid to upper 90s, as determined by the hiring team. Higher education and experience will not change this salary range. Key Responsibilities: Provide project management, operational, and case management support for state and local governments through the grant and project implementation life cycle including application, scoring, site visits, and award period. Review/modify CDBG-DR/MIT programmatic materials and project files, including standard operating procedures (SOPs), to ensure they reflect the process of the current program(s) and comply with all applicable federal and state laws, rules, and CDBG-DR regulations and guidelines. Develop and modify written products and tools for grantee policies and procedures, program design, and implementation to ensure consistent and compliant processes, including but not limited to checklists, procedures, process flows, training materials. Review subrecipient requests for funding documentation, including but not limited to applications, capacity plans, implementation plans, scope of work, budgets, schedules, plan reviews, and SOPs to ensure compliance with state and local governments' program guidelines. Provide onsite technical assistance and training to the state and local governments and subrecipients on programmatic and procedural requirements and relevant federal regulations including but not limited to: CDBG-DR/MIT national objectives, procurement, overall LMI benefit, FEMA match or other leveraged fund coordination, labor standards, program design, and guidance on best practices for program implementation to assist with programmatic and project compliance. Provide reporting and data management support, including coordination of data gathering and entry into federal, state, local governments systems of record. Perform various project management duties to include completing daily updates of the task tracking tool used to monitor task progress, due dates and task responsibilities, coordinating ICF staff and resources to ensure tasks are completed on time, and coordinating assignments and deliverables with the prime contractor. Support ICF team members as necessary to complete tasks for projects that may be outside of the state of Florida. Work in close collaboration with on-site Leads and project management to support best practices and client policies and participate in reoccurring management, strategy, and problem-solving meetings to ensure client needs are met. Travel to various counties and cities in Florida is required and working within a client office several times a week, as much as full time, may be required. Basic Qualifications: Bachelor's degree in public administration, public policy, government, business administration, or a related discipline or 8+ years CDBG and/or CDBG-DR/MIT experience. 5+ years of CDBG-DR/MIT/NDR experience 3+ years of experience with infrastructure programs, including providing technical assistance to grantees or subrecipients and managing multiple projects and stakeholder interests. Ability to provide expert-level CDBG-DR technical assistance to grantees and subrecipients. 1+ year of experience writing technical guidance or procedures. Preferred Skills/Experience: Experience working in a consulting firm, development organization, or public agency preferred. Experience delivering training and technical assistance to and/or implementing projects on behalf of state and local government agencies. Experience working in or with Florida state or local governments or non-profit organizations. Experience with creation of disaster recovery, housing and community development subject-related materials, such as training and technical assistance tools, presentations, handouts, etc. Project and operational management skills. Excellent analytical and qualitative strategic thinking capabilities and collaboration skills. Excellent verbal, interpersonal and written communication skills. Skill in managing multiple projects, competing deadlines and stakeholder interests with timeliness, accuracy, and quality. Proficiency in MS Office Applications (Word, PowerPoint, Outlook, Excel). "This job is a Section 3 eligible job opportunity. We encourage applications from individuals that are low income and/or living in Public Housing." Working at ICF ICF is a global advisory and technology services provider, but we're not your typical consultants. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future. We can only solve the world's toughest challenges by building a workplace that allows everyone to thrive. We are an equal opportunity employer. Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals. For more information, please read our EEO policy. Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs, in all phases of the application and employment process. To request an accommodation, please email Candidateaccommodation@icf.com and we will be happy to assist. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. Read more about workplace discrimination rights or our benefit offerings which are included in the Transparency in (Benefits) Coverage Act. Candidate AI Usage Policy At ICF, we are committed to ensuring a fair interview process for all candidates based on their own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) tools to generate or assist with responses during interviews (whether in-person or virtual) is not permitted. This policy is in place to maintain the integrity and authenticity of the interview process. However, we understand that some candidates may require accommodation that involves the use of AI. If such an accommodation is needed, candidates are instructed to contact us in advance at candidateaccommodation@icf.com. We are dedicated to providing the necessary support to ensure that all candidates have an equal opportunity to succeed. Pay Range- There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position. The pay range for this position based on full-time employment is: $80,708.00 - $137,203.00 Florida Client Office (FL88)

Posted 30+ days ago

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Truist Financial CorporationWilson, NC
The position is described below. If you want to apply, click the Apply Now button at the top or bottom of this page. After you click Apply Now and complete your application, you'll be invited to create a profile, which will let you see your application status and any communications. If you already have a profile with us, you can log in to check status. Need Help? If you have a disability and need assistance with the application, you can request a reasonable accommodation. Send an email to Accessibility (accommodation requests only; other inquiries won't receive a response). Regular or Temporary: Regular Language Fluency: English (Required) Work Shift: 1st shift (United States of America) Please review the following job description: Manage operational processes and support critical business growth strategies for Card Payments products and services by leading the development, implementation, maintenance, and platform stability of Card Payments systems, platforms, and applications. Execute ongoing responsibilities to include strategic and medium level project management, vendor management, process and change management, risk management, and resolving daily production impacts in support of Card Payments Operations and the supported line of business products and services. Serve as operational lead in architecting solutions that apply emerging technologies and processes. Apply focus towards process improvements, dissecting problems and suggesting solutions which include process analysis, design, testing, and implementation. Assist in providing strategic direction and advise management of solutions to accomplish departmental/corporate objectives. Function as both a high level contributor and a team leader to entry level analysts. Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time. Serve as the lead manager for Card Operations vendors, processors, systems, and/or networks. Lead and coordinate enhancements and changes, handle daily production impacts and oversee production performance of the various entities ensuring system stability and precise execution. Manage the complex integration and interfaces present within the Truist technology infrastructure with both internal and external partners. Manage projects and coordinate systems and product implementations providing change management deliverables including analysis, design, development, testing, and validation. Serve as the primary Card Payments Operations technical resource for assigned systems, platforms, or products. Must have an expert understanding of multiple Card Payment systems, channels, internal systems, and vendor systems and manage multiple projects simultaneously. Prepare test data and facilitate and/or execute system testing within the department, acquired institutions and/or related areas within Card Payments. Perform verification of test results in conjunction with users, Technology resources and system owner/third-party vendors. Ensure adherence to change control processes and procedures across platforms. Serve as the first level risk manager for the respective vendors, processors, systems, and/or networks and partner with appropriate resources to ensure all compliance, audit, and risk issues are addressed and mitigated. This includes analysis of external vendor technical audits. Monitor system effectiveness, minimizing operational risk. Proactively participate in continuous review and updates of current policies and procedures to ensure that they meet the changing Card Payments environment. Review the required technical releases, developments and regulations pertaining to MasterCard/Visa (the Payment Networks) and third party processors for their impact on Card Payments Operations. Review and interpret information provided in third party bulletins, system enhancements, working memos and other related communication to identify potential impact and relay to management. Provide input, counsel, and leadership to support planning and prioritization of Card Payments related activities. Take part in developing and ensuring continued alignment of Card Payment Systems plan using knowledge of industry trends and technologies to integrate with the overall corporate systems plan. Lead team in daily operational tasks related to system support functions. Assist manager in monitoring to ensure Service Level Agreements, and business functions are carried out within the team notifying direct manager of any risks or items of import as they arise. Under the appropriate direction, lead team in implementing approved action plans. Utilize available data analytics tools to deliver on Operational reporting needs within area of responsibility. Perform statistical analysis and maintain statistics, records, and reports that assist in establishing policies, procedures, quality control standards. Utilize PC and/or mainframe based systems and software. Compile and prepare reports, graphs, and charts of data developed. Provide technical support and guidance to entry level systems analysts sharing best practices and knowledge to promote professional growth and teamwork. Assist with special projects, as required, including attending meetings, setting up system functional controls/parameter settings, field-to-field mapping of products, submitting industry paperwork, ATM settlement, payment processing changes and other related tasks. QUALIFICATIONS Required Qualifications: The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Bachelor's Degree in Business or Technology related field or equivalent education and related training 7+ years of experience in a Systems Analyst or Business Analyst role or equivalent experience. 10+ years of experience in the financial services industry with at least 5 years dealing with Card Payments related Systems and Applications. Possess thorough analytical, planning, and problem solving skills. Must maintain an expert understanding of increasingly complex card payments infrastructure and technical nuances of enterprise integration and interfaces Subject Matter Expert (SME) with BIN management and licensing along with chip/tokenization with the networks and how it coincides with card payment requirements and design. Strong interpersonal and communication skills (email, verbal, written). Ability to successfully interact and influence at all levels. Creative, flexible, decisive, and adaptable to a dynamically changing business/production environment Demonstrates an aptitude for strategic planning and process improvement Ability to work independently. Ability to interact, work effectively within a team structured environment and lead by example. Excellent organizational and analytical skills. Possess a verifiable track record of meeting or exceeding targets and deadlines. Ability to support job related tasks in a 24X7 environment. Demonstrated proficiency in Microsoft Office software products (including PowerPoint) Preferred Qualifications: Motivation to take on new challenges, expand knowledge and explore new methods of doing things. Have an interest in learning and a willingness to pass on to other teammates. Ability to recognize and drive through obstacles to attain challenging goals. General Description of Available Benefits for Eligible Employees of Truist Financial Corporation: All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position. Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays. For more details on Truist's generous benefit plans, please visit our Benefits site. Depending on the position and division, this job may also be eligible for Truist's defined benefit pension plan, restricted stock units, and/or a deferred compensation plan. As you advance through the hiring process, you will also learn more about the specific benefits available for any non-temporary position for which you apply, based on full-time or part-time status, position, and division of work. Truist is an Equal Opportunity Employer that does not discriminate on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status, or other classification protected by law. Truist is a Drug Free Workplace. EEO is the Law Pay Transparency Nondiscrimination Provision E-Verify

Posted 1 week ago

A
AtkinsrealisChandler, AZ
Job Description Why join us? We are hiring! AtkinsRéalis is seeking a Cost Management Analyst II to join our Chandler, AZ office. About Us AtkinsRéalis is one of the world's most respected design, engineering, and project management consultancies. AtkinsRéalis has been providing infrastructure planning, engineering, construction, environmental consulting, urban planning, architecture, and program management services to public and private clients across the United States for more than 50 years. AtkinsRéalis has the depth and breadth of expertise to respond to the most technically challenging and time-critical infrastructure projects and the urgent transition to a low-carbon economy. How will you contribute to the team? Prepares and issues monthly and quarterly cash flow forecasts to the capital construction team. Prepare and issues monthly, quarterly and total project funding and commitment forecasts to the capital construction team. Manage and control capital project budget and spends at the work breakdown schedule (WBS) level. Create WBS codes and scope alignment. Validate and approve purchase requisitions / change orders. Review all invoices for the project and ensure that junior technical staff codes the invoices where applicable and forwards them to the client's accounts payable department. Where applicable, overview and report to the client on contractor buyout of subcontract bid packages. Schedule and lead regular cost meetings to align on budget, spending and change order status with the contractors and engineering teams. Change order management, validation, and tracking. Monthly spend to forecast variance analysis and drive the forecast to spend within required acceptance range. Risk and opportunity analysis. Ad hoc reporting and analysis. Ensure compliance with reporting standards and corporate finance and accounting policies. What will you contribute? Bachelor's degree in finance, quantity surveying, construction management or a related field. Five years of relevant experience. Must have strong cost management, scheduling, and/or project planning skills. Must have experience working on or with construction projects. Must have experience in developing budgets, cash flows and forecasts. OSHA 10 hour preferred. Experience in semiconductor, commercial, industrial, refinery, is preferred. Must be highly articulate, have clear and analytical approach to problem solving, and strong decision-making abilities. Must have excellent communication and presentation skills. Working knowledge of industry standard software, including but not limited to SAP, PowerBI, and cost management applications. Must thoroughly understand and utilize information technology in the performance of work including Internet, Intranet, Microsoft Windows OS, Adobe Acrobat, Microsoft Office Suite and Microsoft Project. Advanced Excel skills are preferred What we offer at AtkinsRéalis: AtkinsRéalis realizes that health, mental and financial wellbeing, are all equally needed to achieve balance in life. We are pleased to offer a robust rewards package that help our employees have peace of mind in and outside of work. Our benefit offerings address all of the areas that are part of living a healthy life. We recognize that what is important to people, continues to change. Some of our other benefits to ensure our employees feel supported, include continuing to offer health and dental coverage and a full list below. Our culture is one of providing support and training for our employees to thrive. We offer learning and development programs, training, career pathing opportunities, and a tuition reimbursement plan. At AtkinsRéalis, you will enjoy a robust rewards package which includes: Competitive salary Flexible work schedules Group Insurance PTO plus two Floating Holidays Paid Parental Leave (including maternity and paternity) Retirement Savings Plan with employer match Employee Assistance Program (EAP) An inclusive culture of Employee Resources Groups centered around women, African-Americans, Hispanics, LGBTQ+, Neurodiversity and Emerging Professionals. A Foundation that is employee-funded with a 2-to-1 match from the company providing STEAM education for minorities from K-12 to college. If this sounds like you and you would like to expand your career with us, apply today! AtkinsRéalis is an equal opportunity, drug-free employer committed to diversity in the workplace. EOE/Minorities/Females/Veteran/Disability. Please review AtkinsRéalis Equal Opportunity Statement here: https://careers.atkinsrealis.com/equal-opportunities-statement AtkinsRéalis cares about your privacy and are committed to protecting your privacy. Please consult our Privacy Notice on our Careers site to know more about how we collect, use and transfer your Personal Data. By submitting your personal information to AtkinsRéalis, you confirm that you have read and accept our Privacy Notice. Upon acceptance of an offer, all candidates must go through a drug screen test and background check. AtkinsRéalis is a federal contractor which mandates a satisfactory background screening report and drug test that supersedes state laws. Note to staffing and direct hire agencies: In the event a recruiter or agency who is not on our preferred supplier list submits a resume/candidate to anyone in the company, AtkinsRéalis family of companies, we explicitly reserve the right to recruit and hire the candidate(s) at our discretion and without any financial obligation to the recruiter or agency. https://careers.atkinsrealis.com/recruitment-agencies Worker Type Employee Job Type Regular At AtkinsRéalis, we seek to hire individuals with diverse characteristics, backgrounds and perspectives. We strongly believe that world-class talent makes no distinctions based on gender, ethnic or national origin, sexual identity and orientation, age, religion or disability, but enriches itself through these differences.

Posted 30+ days ago

Sales And Management Intern-logo
The BuckleLittle Rock, AR
Summary The Sales and Management Intern position's primary responsibility is to fulfill our mission statement, "to create the most enjoyable shopping experience possible for our Guests." Additionally, Sales and Management Interns perform a variety of sales, merchandising and operational tasks assigned by store management (e.g. cashiering, merchandise display and pulls, register procedures, and routine cleaning of facilities). Work closely with the Store Manager to develop an understanding of how Buckle's retail business works and what it takes to excel in management. Essential Duties and Responsibilities This description intends to describe the general nature and level of work performed by Teammates assigned to this job. It is not intended to include all duties, responsibilities and qualifications. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Sales Generation and Guest Service Greet Guests with a friendly, engaging attitude, and is consistently prepared to provide legendary service to each Guest Answer questions regarding the store and its merchandise Recommend, select, and help locate or obtain merchandise based on Guest needs and desires Anticipate and fulfill Guest's needs by suggesting additional items and creating a wardrobing experience Demonstrate product utilizing product knowledge and sales education, consistently sharing that knowledge and education with Team Maintain and share knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices Achieve personal sales-per-hour, average sales and total net sales goals set by Store Management Provide legendary service throughout the store in these top four areas: Front 5, sales floor, fitting rooms, and the register area Help Guests try on or fit merchandise Check out and bag purchases Prepare merchandise for alterations Knowledgeable of all exchange and return procedures for Guests Fill out and effectively use the Sales Presentation Guide (SPG) daily to accomplish goals Meets or above performance standards in all Buckle business builders and guest loyalty including fit appointments, Buckle credit card and guest connect. Place Special Orders or call other stores to find desired merchandise Maintain and build good Guest relationships to develop a client based business Develop and maintain knowledge of Buckle's customer service expectations in order to meet the needs of every Guest Consistently maintain high standards, whether or not the Manager is present Teammate Recruiting, Training and Development Consistently recognize recruiting opportunities by utilizing Jobs & Careers cards, email referrals and Teammate Recommend Maintain a positive attitude at all times creating a positive floor culture Visual Merchandise Management Present merchandise in a manner that will maximize sales and achieve optimum merchandise turn Stay current on product range Work with other Teammates and Guests to identify product improvements, new product ideas and new product feedback Ensure sales floor is consistently sized and new freight is appropriately displayed Operations Ability to work a flexible schedule, which may include mornings, evenings, and weekends, and the day of/day after Thanksgiving and Christmas, based upon store and business needs Open and close cash registers, use magnetic card readers, perform tasks such as counting money, separating charge slips, coupons, and vouchers, balancing cash drawers, and making deposits Watch for and recognize security risks and thefts, and know how to prevent or handle these situations Follow all Loss Prevention guidelines, including daily bag and purse checks Develop and maintain knowledge of Point of Sale ("POS") procedures Understand and execute all policies regarding payments, exchanges and Loss Prevention practices Perform merchandising tasks, such as handling freight, re-merchandising, preparing displays, completing price markdowns, and transfers Consistently maintain a clean, organized, and shoppable store to fulfill Buckle's mission statement Provide feedback to Store Manager and Leadership Team regarding merchandise handling concerns Communicate any policy violations and Teammate or Guest concerns to Store Manager, District Manager, and/or Human Resources in a timely, confidential manner Understand and apply the Buckle's Code of Ethics and all Buckle's policies, procedures, and handbooks Additional duties as assigned Internship Duties Complete Teammate Orientation, Beginning Leadership, and Recruiting, Interviewing and Hiring sections of the Buckle Management Manual Provide weekly reports and progress updates to the Area Manager and District Manager Develop an understanding of Buckle's products, sales presentation and merchandising process Put knowledge into action by managing a product category - set sales goals, educate teammates and track your own results Lead and motivate the team by tracking the specific department or company tool through Performance Tracker. Examples include: Build a Specific Denim Brand Tops Accessories Shoes Buckle Card Activewear Outerwear Swimwear Develop recruiting, merchandising and leadership skills Actively participate monthly in conference calls Take ownership and responsibility for all required assignments within the Internship. Fulfill mission statement by performing job duties with a high level of customer service while contributing to a positive team spirit. Special projects and other duties as assigned. Supervisory Responsibilities This job has no supervisory responsibilities. Part-time Benefits Benefits Available (after applicable waiting period): Teammate Discount Performance Bonuses Employee Assistance Program 401(k) (subject to additional requirements) Paid Sick Time (where required by state) Education and/or Experience In pursuit of a Bachelor's degree from a four-year college or university in relevant field of study; no prior experience or training necessary. Additional Qualifications Interested in long-term commitment with Buckle No visa sponsorship is available Physical Demands The physical demands described here are representative of those that must be met by a Teammate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the Teammate is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; climb or balance and jump; stoop, kneel, crouch, or crawl and talk or hear. The Teammate is occasionally required to sit. Physical ability to lift and maneuver 50 lbs throughout the store and backroom. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Work Environment While performing the duties of this job, the Teammate regularly works in a retail store setting. The noise level in the work environment is usually moderate. Equal Employment Opportunity Buckle is committed to hiring and developing the most qualified Teammates from the available workforce in the communities we serve. Equal employment opportunity has been, and will continue to be, a fundamental principle at Buckle, where employment is based upon personal capabilities and qualifications without discrimination and retaliation because of veteran status, uniformed service member status, race, color, national origin or ancestry, creed, religion, sex, sexual orientation, gender identity or expression, age, pregnancy (including childbirth, lactation, and related medical conditions), national origin or ancestry, physical or mental disability, genetic information (including characteristics and testing), or any other protected characteristic as established by applicable local, state, or federal law. For state specific information, refer to the Teammate Center. #LI-Onsite

Posted 30+ days ago

Deviation, Capa & Change Management Senior Manager-logo
ImmunityBioEl Segundo, CA
Company Overview ImmunityBio, Inc. (NASDAQ: IBRX) is a commercial-stage biotechnology company developing cell and immunotherapy products that are designed to help strengthen each patient's natural immune system, potentially enabling it to outsmart the disease and eliminate cancerous or infected cells. We envision a day when we no longer fear cancer, but can conquer it, thanks to the biological wonder that is the human immune system. Our scientists are working to develop novel therapies that harness that inherent power by amplifying both branches of the immune system, attacking cancerous or infected cells today while building immunological memory for tomorrow. The goal: to reprogram the patient's immune system and treat the host rather than just the disease. Why ImmunityBio? ImmunityBio is developing cutting-edge technology with the goal to transform the lives of patients with cancer and develop next-generation therapies and vaccines that complement, harness and amplify the immune system to defeat cancers and infectious diseases. Opportunity to join a publicly traded biopharmaceutical company with headquarters in Southern California. Work with a collaborative team with the ability to work across different areas of the company. Ability to join a growing company with professional development opportunities. Position Summary The Deviation, CAPA, & Change Management Senior Manager will be responsible for developing, implementing, maintaining and providing oversight of the following Quality Systems Programs: Deviation, CAPA, and Change Management. This position interacts cross-functionally across the ImmunityBio organization. The Deviation, CAPA, & Change Management Senior Manager will lead quality programs across multiple functional areas, providing program training and administration, program monitoring and reporting, and leadership in the resolution of quality issues. Essential Functions Develop and implement effective Quality Systems programs to ensure compliance with clinical and commercial regulatory requirements and standards: Develop and implement training to complement the programs Manage system administration, system support, mentorship, guidance and training to cross-functional stakeholders Monitor programs to ensure consistent execution in compliance with the global procedure Track and trend quality data and provide reports to management, ensuring there is active on-going record management to meet timely closure and resolution of actions Lead and support quality systems operational mechanisms. Review and approve non-product related, central function-owned deviations, CAPAs, and change controls as needed. Participate in or lead investigations, complaint response and CAPAs to successful resolution through close collaboration with Manufacturing, Facilities, CXOs, QC and Quality teams. Participate in or lead Change Control strategy direction through close collaboration with Manufacturing, Facilities, CXOs, QC and Quality teams. Perform periodic audits of ImmunityBio's Deviation, CAPA, and Change Management systems. Provide support and participate as the Subject Matter Expert for the Deviation, CAPA, and Change Management programs during audits and inspections. Identify and provide leadership for continuous improvement initiatives for ImmunityBio related to the Deviation, CAPA, and Change Management programs. Participate in internal audits. Perform other Quality related duties, as assigned. Education & Experience Bachelor's Degree in a life sciences or engineering discipline with 10+ years of progressive experience in a GMP regulated Biologics or Pharmaceutical environment required; or Master's degree in a life sciences or engineering discipline with 8+ years of progressive experience in a GMP regulated Biologics or Pharmaceutical environment required. Experience in 21 CFR 210/211, 21 CFR 600/610, and 2001/83/EC required. 5+ years of experience using electronic quality systems (i.e. DMS, LMS, QMS) required. 2+ years of management experience leading cross-functional Quality projects / initiatives preferred. Experience in clinical and commercial phase pharmaceutical environment preferred. Experience with Contract Manufacturing Organizations preferred. Knowledge, Skills, & Abilities Proficient in written and oral communication. Able to prepare written communications with clarity and accuracy. Must have strong authorship and be able to critically review reports interpret results and generate technical conclusions consistent with Quality risk management principles. Must be able to work independently with ability to complete projects with little or no supervision. Ability to effectively plan and organize project/program steps and ensure completion to meet schedules and deadlines. Strong problem solving and analytical skills including root cause analysis. Demonstrated ability to be detail oriented; while managing multiple projects simultaneously. Strong interpersonal skills with the ability to provide training, coaching, and team leadership for a variety of groups, programs and projects. Able to respond to challenges and additional projects in an understanding, positive, and objective manner; adaptable to dynamic conditions, and project timelines. Must be proficient in Microsoft Office (Excel, Word, Access, Power Point, Visio) and Adobe Professional software. Working Environment / Physical Environment This position works hybrid (combination on site and remote) in Los Angeles, CA Ability to gown and gain entry to manufacturing areas. Ability to sit at a computer terminal for an extended period of time. Flexibility in working schedule, i.e., off hours, second shift, weekend work, and work travel as required (~5% total FTE time) This position is eligible for a discretionary bonus and equity award. The annual base pay range for this position is below. The specific rate will depend on the successful candidate's qualifications, prior experience as well as geographic location. $151,200 (entry-level qualifications) to $168,000 (highly experienced) annually The application window is anticipated to close on 60 days from when it is posted or sooner if the position is filled or closed. ImmunityBio employees are as valuable as the people we serve. We have built a resource of robust benefit offerings to best support the total wellbeing of our team members and their families. Our competitive total rewards benefits package, for eligible employees, include: Medical, Dental and Vision Plan Options • Health and Financial Wellness Programs • Employer Assistance Program (EAP) • Company Paid and Voluntary Life/AD&D, Short-Term and Long-Term Disability • Healthcare and Dependent Care Flexible Spending Accounts • 401(k) Retirement Plan with Company Match • 529 Education Savings Program • Voluntary Legal Services, Identity Theft Protection, Pet Insurance and Employee Discounts, Rewards and Perks • Paid Time Off (PTO) includes: 11 Holidays • Exempt Employees are eligible for Unlimited PTO • Non-Exempt Employees are eligible for 10 Vacation Days, 56 Hours of Health Pay, 2 Personal Days and 1 Cultural Day • We are committed to providing you with the tools and resources you need to optimize your Health and Wellness. At ImmunityBio, we are an equal opportunity employer dedicated to diversity in the workplace. Our policy is to provide equal employment opportunities to all qualified persons without regard to race, gender, color, disability, national origin, age, religion, union affiliation, sexual orientation, veteran status, citizenship, gender identity and/or expression, or other status protected by law.

Posted 30+ days ago

Associate Account Manager (Water Management)-logo
PhigenicsPhiladelphia, PA
Position Title: Associate Account Manager (AAM) Reporting To: Director of Account Managers Location: This is a hybrid position requiring travel in the tri-state area, as well as Baltimore and DC, and working remotely from home. Position Summary: As an integral part of the Go-to-Market Team, the Associate Account Manager (AAM) is charged with owning/maintaining/growing existing business and delivering the scope of work for existing clients. The role includes ensuring high customer retention and satisfaction for existing customers. As directed by the Director of Account Managers, in support of Enterprise Sales opportunities, the AAM will also support enterprise sales. This includes both the retention and satisfaction of existing enterprise accounts as well as new opportunities with prospective enterprises. In delivering the scope of work, the AAM will assist with leading the development, facilitation, and reassessments of water management programs on assigned accounts within the region. They will either direct or support the deployment of a Water Management Specialist (WMS/WME), with corporate oversight on profitability. Key Responsibilities: Client Support: Effective/efficient service and retention of existing client relationships within the assigned Region and/or Territory. This may include, but is not limited to: Delivering on the scope of work sold Leading water management teams on development, facilitation, and reassessments. Obtaining contract renewals and purchase orders. Conducting annual business reviews. Increasing Revenue on Existing Client Accounts: Expansion-selling & cross-selling Margin Maintenance: Working closely with the Director of Account Managers to obtain price increases as warranted to maintain or exceed company margin expectations. New Business Support: Work with the Director of Account Managers and ES execs to develop an expansion of new business and maintain existing business. Product knowledge: Work closely with the Director of Account Managers and other support functions (Operations and Marketing) to remain "current" on Phigenics products, processes, and approaches. Leverage product, process, and approach insights in client interactions and new business support. Data Analysis and Reporting: Utilize PowerBI, phiAnalytics, and other programs to help decision-making by the Director of Account Managers and ES. Track client-facing performance metrics and identify opportunities for growth. Water Management Program Deliverables: Develop WMP documentation with regional and corporate sales team members to include program development, assessment, and facilitation in alignment with current regulatory drivers. Supports documentation of site information, WMPs, meeting documentation to capture team decisions, and internal meetings to generate comprehensive project records. Supports facilitation of Water Management Team meetings with responsibilities that promote team member engagement Conducts water system surveys for Water Management Program developments of varying size and use Manages project timelines to ensure on-time delivery of WMP deliverables Utilizes internal quality processes to confirm that WMP documentation is defensible Collects, assimilates, and analyzes data to generate WMPs Required Qualifications: A minimum of a bachelor's degree is required. STEM degree is preferred but not required Direct experience with our Sales processes, demonstrating an understanding of our processes, products, and markets. Strong interpersonal skills and "EQ" to work with Regional and ES sales teams and client counterparts. Solid understanding of our service delivery processes (PASL, PhiAnalytics, Operations, etc.) Keen awareness and understanding of the client life cycle (i.e. when is the best time to introduce new products and services). Commitment to continuous learning and improvement via structured training directed by the Senior Director of Account Management. Opportunities for Development: This role offers the opportunity to significantly impact our sales operations and contribute to our organization's success. The AM will gain enhanced experience in strategic account planning, account administration, cross-functional collaboration, Water Management Program deliverables, and execution, preparing them for further career advancement within Phigenics. Key Deliverables: Work in concert with the Senior Director of Account Management to ensure all Phigenics water management programs are defensible. Free Business Development Managers (BDM) from account administration, allowing their focus on new business development via conversion sales. Position Director of Account Managers, ES, and BDM to drive accelerated, profitable top-line sales growth in their respective regions/markets. Ensure client satisfaction and retention by delivering the scope of work to the extent that they become "delighted clients" of Phigenics. Upsell opportunities within existing accounts such as phiConstruction, Automated verification through Equipment sales/service, Water Management for Sterile Processing, and Validation (PASL) testing. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Phigenics LLC is an Equal Opportunity Employer that does not discriminate based on actual or perceived race, creed, color, religion, alien status, age or national origin, ancestry, citizenship status, age, disability or handicap, sex, marital status, veteran status, sexual orientation, arrest record, or any other characteristic protected by applicable federal, state, or local laws. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.

Posted 30+ days ago

Transplant Utilization Management RN - Remote-logo
UnitedHealth Group Inc.Eden Prairie, MN
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. We're making a solid connection between exceptional patient care and outstanding career opportunities. The result is a culture of performance that's driving the health care industry forward. As a Telephone Transplant Case Manager RN with UnitedHealth Group, you'll support a diverse member population with education, advocacy and connections to the resources they need to feel better and get well. Instead of seeing a handful of patients each day, your work may affect millions for years to come. Ready for a new path? Apply today! Shift: Monday- Friday, 8:00am- 5:00pm in your time zone. This position is approximately 75% Utilization Management and 25% Case Management You'll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges. Primary Responsibilities: Perform utilization management for transplant services for Medicare Advantage and Dual eligible members Perform utilization review of inpatient cases Direct providers and members to contracted provider network and facilities Coordinate with the transplant facility through all phases of the transplant process, from initial evaluation to 365 days post-transplant, ensuring seamless communication and comprehensive patient care Make outbound calls to assess members' current health status Identify gaps or barriers in treatment plans Provide patient education to assist with self-management Make referrals to outside sources Support members with condition education, medication reviews and connections to resources such as Home Health Aides or Meals on Wheels This is high volume, customer service environment. You'll need to be efficient, productive and thorough through telephonic interaction Solid computer and software navigation skills are critical. You should also be solidly patient-focused and adaptable to changes You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: Current, unrestricted RN license in the state of residence Ability to obtain Nurse license in other states as needed 3+ years of RN experience in a hospital, acute care or direct care setting 1+ years of experience working with solid organ or bone marrow transplants as a Nurse Ability to type and navigate a Windows based environment Access to high speed internet from home (Broadband Cable, DSL or Fiber) Dedicated workspace from home Preferred Qualifications: BSN Compact RN license Certified Case Manager (CCM) 3+ years of experience as a Transplant Coordinator 1+ years of utilization management experience Experience in utilization review, concurrent review or risk management Case management experience Experience or exposure to discharge planning Experience in a telephonic role Background in managed care All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $58,800 to $105,000 annually based on full-time employment. We comply with all minimum wage laws as applicable. Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

Posted 5 days ago

Materials Management Associate / Seiu - D-logo
Highmark Inc.Pittsburgh, PA
Company : Allegheny Health Network Job Description : GENERAL OVERVIEW Coordinates supply needs on a routine/scheduled basis to ensure adequate supply levels are available to meet needs. Provides administrative support for Receiving, Distribution, Central Service, Linen, Par Stock, Copy Center and Mailroom. Provides customer service with integrity, caring and excellence. ESSENTIAL RESPONSIBILITIES Inventories and maintains adequate supply levels. Maintains inventory control, ordering supplies and specialty equipment. Utilizes hand held devices for inventory replenishment. (40%) Interacts with both internal and external customers and exchanges information regarding availability of supplies, product identification and provides recommendations. (20%) Orders, receives supplies and stocks/delivers to assigned location. Receives supplies into database, verifies packing slips, completes required documentation. (35%) Responsible for maintaining department statics, including but not limited to, charging departments for stock requests, pulling and filling pick tickets, updating work and excel documents as necessary. (5%) Performs other duties as assigned or required including working weekends, evenings, holidays and shifts as assigned. QUALIFICATIONS Preferred Experience in materials management within a healthcare setting preferred. Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on any category protected by applicable federal, state, or local law. We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the email below. For accommodation requests, please contact HR Services Online at HRServices@highmarkhealth.org California Consumer Privacy Act Employees, Contractors, and Applicants Notice

Posted 30+ days ago

Sales And Management Intern-logo
The BuckleKennewick, WA
Summary The Sales and Management Intern position's primary responsibility is to fulfill our mission statement, "to create the most enjoyable shopping experience possible for our Guests." Additionally, Sales and Management Interns perform a variety of sales, merchandising and operational tasks assigned by store management (e.g. cashiering, merchandise display and pulls, register procedures, and routine cleaning of facilities). Work closely with the Store Manager to develop an understanding of how Buckle's retail business works and what it takes to excel in management. Compensation & Benefits: Pay range: $16.66-$19/hr The estimated range is the budgeted amount for this position. Final offers are based on various factors, including skill set, experience, location, qualifications and other job-related reasons. For sales positions, Buckle pays a base rate plus 3% commission on sales. The range listed is the estimated base rate plus commission for Teammates in this position. Full-Time Teammate Benefits: Health Your physical well-being matters. We provide health options that empower you to take control of your care and make informed decisions for you and your family. Medical Coverage Choose between two comprehensive plans. Preventive care is covered at 100%, and all plans include access to virtual care. Dental and Vision Insurance Preventive and routine dental and vision care to support your everyday health. Virtual Care 24/7 access to general, behavioral, and dermatology consultations. Mental Health Resources Through our Employee Assistance Program (EAP), teammates have access to free confidential counseling, wellness coaching, and self-care tools. Wealth We are committed to helping you build financial security, recognize your contributions, and invest in your future. 401(k) with Company Match Start planning for the future with traditional and Roth options. Teammates may contribute after meeting eligibility requirements. To further support Teammates, Buckle provides discretionary matching contributions to qualifying Teammates. Health Savings Account (HSA) and Flexible Spending Accounts (FSA) Pre-tax options for qualified medical and dependent care expenses. Buckle contributes to your HSA if enrolled in the high-deductible medical plan. Performance Bonuses Eligible teammates may earn incentive-based bonuses in recognition of their performance. Teammate Discount 40% off Buckle products and 25% off Buckle gift cards to support your personal style. Peace of Mind We recognize the importance of stability, security, and time to recharge. Time Off Vacation is earned on a progressive schedule based on your role and years of service, starting at 80 hours or 120 hours, depending on employment status and prorated for the first partial year. Teammates earn 40 hours of sick time per year, prorated for the first partial year; up to 40 hours of sick time may be carried over from one year to another. Teammates also receive one floating holiday and up to three days of bereavement leave. Salaried teammates receive a paid volunteer day. Income Protection Buckle provides company-paid basic life and AD&D insurance, with options to add Teammate-paid supplemental life and disability plans (short term and long term), helping to protect your income if you are unable to work. Leave of Absence Support Paid and unpaid time away is available for qualifying situations, with guidance from our Benefits Team to help navigate your options. Salaried teammates who meet eligibility requirements are eligible for medical leave pay, which can be used as paid parental leave for qualifying Teammates. Supplemental Insurance Options Accident, critical illness, and hospital indemnity coverage is available for added financial protection. Additional Benefits Legal services, identity theft protection, and pet insurance are available to eligible teammates. Part-Time Teammate Benefits We value every teammate and offer meaningful benefits-even for those working fewer hours. Medical Plan Access Eligible part-time teammates may choose between two comprehensive medical plans. Preventive care is covered at 100%, and all plans include access to virtual care. 401(k) with Company Match Start planning for the future with traditional and Roth options. Teammates may contribute after meeting eligibility requirements. To further support Teammates, Buckle provides discretionary matching contributions to qualifying Teammates. Mental Health Resources Through our Employee Assistance Program (EAP), teammates have access to free confidential counseling, wellness coaching, and self-care tools. Paid Leave in Applicable States Paid leave accrues where required by law; one hour of leave is accrued for every 30 hours worked. Essential Duties and Responsibilities This description intends to describe the general nature and level of work performed by Teammates assigned to this job. It is not intended to include all duties, responsibilities and qualifications. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Sales Generation and Guest Service Greet Guests with a friendly, engaging attitude, and is consistently prepared to provide legendary service to each Guest Answer questions regarding the store and its merchandise Recommend, select, and help locate or obtain merchandise based on Guest needs and desires Anticipate and fulfill Guest's needs by suggesting additional items and creating a wardrobing experience Demonstrate product utilizing product knowledge and sales education, consistently sharing that knowledge and education with Team Maintain and share knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices Achieve personal sales-per-hour, average sales and total net sales goals set by Store Management Provide legendary service throughout the store in these top four areas: Front 5, sales floor, fitting rooms, and the register area Help Guests try on or fit merchandise Check out and bag purchases Prepare merchandise for alterations Knowledgeable of all exchange and return procedures for Guests Fill out and effectively use the Sales Presentation Guide (SPG) daily to accomplish goals Meets or above performance standards in all Buckle business builders and guest loyalty including fit appointments, Buckle credit card and guest connect. Place Special Orders or call other stores to find desired merchandise Maintain and build good Guest relationships to develop a client based business Develop and maintain knowledge of Buckle's customer service expectations in order to meet the needs of every Guest Consistently maintain high standards, whether or not the Manager is present Teammate Recruiting, Training and Development Consistently recognize recruiting opportunities by utilizing Jobs & Careers cards, email referrals and Teammate Recommend Maintain a positive attitude at all times creating a positive floor culture Visual Merchandise Management Present merchandise in a manner that will maximize sales and achieve optimum merchandise turn Stay current on product range Work with other Teammates and Guests to identify product improvements, new product ideas and new product feedback Ensure sales floor is consistently sized and new freight is appropriately displayed Operations Ability to work a flexible schedule, which may include mornings, evenings, and weekends, and the day of/day after Thanksgiving and Christmas, based upon store and business needs Open and close cash registers, use magnetic card readers, perform tasks such as counting money, separating charge slips, coupons, and vouchers, balancing cash drawers, and making deposits Watch for and recognize security risks and thefts, and know how to prevent or handle these situations Follow all Loss Prevention guidelines, including daily bag and purse checks Develop and maintain knowledge of Point of Sale ("POS") procedures Understand and execute all policies regarding payments, exchanges and Loss Prevention practices Perform merchandising tasks, such as handling freight, re-merchandising, preparing displays, completing price markdowns, and transfers Consistently maintain a clean, organized, and shoppable store to fulfill Buckle's mission statement Provide feedback to Store Manager and Leadership Team regarding merchandise handling concerns Communicate any policy violations and Teammate or Guest concerns to Store Manager, District Manager, and/or Human Resources in a timely, confidential manner Understand and apply the Buckle's Code of Ethics and all Buckle's policies, procedures, and handbooks Additional duties as assigned Internship Duties Complete Teammate Orientation, Beginning Leadership, and Recruiting, Interviewing and Hiring sections of the Buckle Management Manual Provide weekly reports and progress updates to the Area Manager and District Manager Develop an understanding of Buckle's products, sales presentation and merchandising process Put knowledge into action by managing a product category - set sales goals, educate teammates and track your own results Lead and motivate the team by tracking the specific department or company tool through Performance Tracker. Examples include: Build a Specific Denim Brand Tops Accessories Shoes Buckle Card Activewear Outerwear Swimwear Develop recruiting, merchandising and leadership skills Actively participate monthly in conference calls Take ownership and responsibility for all required assignments within the Internship. Fulfill mission statement by performing job duties with a high level of customer service while contributing to a positive team spirit. Special projects and other duties as assigned. Supervisory Responsibilities This job has no supervisory responsibilities. Education and/or Experience In pursuit of a Bachelor's degree from a four-year college or university in relevant field of study; no prior experience or training necessary. Additional Qualifications Interested in long-term commitment with Buckle No visa sponsorship is available Physical Demands The physical demands described here are representative of those that must be met by a Teammate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the Teammate is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; climb or balance and jump; stoop, kneel, crouch, or crawl and talk or hear. The Teammate is occasionally required to sit. Physical ability to lift and maneuver 50 lbs throughout the store and backroom. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Work Environment While performing the duties of this job, the Teammate regularly works in a retail store setting. The noise level in the work environment is usually moderate. Equal Employment Opportunity Buckle is committed to hiring and developing the most qualified Teammates from the available workforce in the communities we serve. Equal employment opportunity has been, and will continue to be, a fundamental principle at Buckle, where employment is based upon personal capabilities and qualifications without discrimination and retaliation because of veteran status, uniformed service member status, race, color, national origin or ancestry, creed, religion, sex, sexual orientation, gender identity or expression, age, pregnancy (including childbirth, lactation, and related medical conditions), national origin or ancestry, physical or mental disability, genetic information (including characteristics and testing), or any other protected characteristic as established by applicable local, state, or federal law. For state specific information, refer to the Teammate Center. #LI-Onsite Please contact jobpostings@buckle.com if you have questions or concerns about Buckle's pay and benefits transparency.

Posted 3 weeks ago

St. Charles Health System logo

Prior Authorization And Referral Management Rep

St. Charles Health SystemBend, OR

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Job Description

(Full-Time, Days)

Pay range: $21.86 - $29.52

ST. CHARLES HEALTH SYSTEM

JOB DESCRIPTION

TITLE: Prior Authorizations and Referral Management Representative

REPORTS TO POSITION: Applicable Ambulatory Access or Outpatient Clinic Leader

DEPARTMENT: Patient Access Services / St. Charles Clinic

DATE LAST REVIEWED: October 2024

OUR VISION: Creating America's healthiest community, together

OUR MISSION: In the spirit of love and compassion, better health, better care, better value

OUR VALUES: Accountability, Caring and Teamwork

DEPARTMENTAL SUMMARY: Patient Access Services is a support services division of St Charles Health System. Patient Access serves as a liaison to inpatient and hospital-based outpatient departments. Ambulatory Access serves as a liaison to ambulatory outpatient departments by providing scheduling, registration, prior authorization, medical record, population health outreach, and project management support. We encourage collaboration between clinical and non-clinical staff to ensure we are providing our community with comprehensive and compassionate health care.

POSITION OVERVIEW: The Prior Authorizations and Referral Management Representative will be responsible for coordination of prior authorization and referral processes for patients being referred for services, testing, speciality care, diagnostic procedures, and surgery. This role acts as a liason between patients and the professional staff by facilitating coordination of care responsibilities. Extensive scheduling coordination with surgery department, specialist and ancillary departments. Prior Authorization and Referral Management Representatives' home department may be a specific centralized location that is supported by Patient Access Services, or in a SCHS outpatient clinic supporting a single specialty.

This position does not supervise any other caregivers.

ESSENTIAL FUNCTIONS AND DUTIES

Must be able to multitask and prioritize workflows; engage providers, care team, and patients in the prior authorization process.

Confirms and validates patient health plan coverage and obtains accurate benefit eligibility and coverage. Makes appropriate system updates to coverage and benefits accurately.

Communicates appropriate provider, facility, and order information to health plan as part of the prior authorization and referral process.

Notifies health plan and gains financial clearance for plans for patient to undergo a course of care requiring prior authorization.

Coordinates and supports providers with medication authorizations. May coordinate patient assistance programs with patients and providers.

Utilizes internal and external systems to appropriately request and coordinate prior authorization and referrals for patient care.

Faciltates the scheduling of patients with internal and external departments, clinics and hospitals.

Updates and annotates systems with current and accurate information regarding requests for prior authorizations and referrals.

Tracks, updates and investigates current orders and tasks; managing orders through the system to provide up to date and accurate information.

Monitors system referral and authorization and patient work queues and lists to ensure each service or consultation order is managed, updated appropriately and accurately and routed for scheduling and completion.

Obtains pertinent documentation from provider, facility and patient to ensure accurate prior authorization and patient assistance requests.

Effectively communicate with provider, care team members and patients regarding authorizations, scheduling needs, insurance benefits, eligibility, etc.

Assist with patient education and follow up regarding the prior authorization and referral processes.

Oversees the facilitation of scheduling and appointments when referral is required on behalf of patient.

Ability to work as part of a Care Team with providers and clinical staff.

Supports the vision, mission and values of the organization in all respects.

Supports Lean principles of continuous improvement with energy and enthusiasm, functioning as a champion of change.

Provides and maintains a safe environment for caregivers, patients and guests.

Conducts all activities with the highest standards of professionalism and confidentiality. Complies with all applicable laws, regulations, policies and procedures, supporting the organization's corporate integrity efforts by acting in an ethical and appropriate manner, reporting known or suspected violation of applicable rules, and cooperating fully with all organizational investigations and proceedings.

Delivers customer service and/or patient care in a manner that promotes goodwill, is timely, efficient and accurate.

May perform additional duties of similar complexity within the organization, as required or assigned.

EDUCATION

Required: High School diploma or GED.

Preferred: College level course work.

LICENSURE/CERTIFICATION/REGISTRATION

Required: N/A

Preferred: N/A

EXPERIENCE

Required: Minimum of one year experience working in hospital, clinic, or medical insurance billing office, performing duties and responsibilities related to medical billing, pre-authorization, claims processing, or a related area of expertise.

Basic understanding of medical coding.

Preferred: N/A

PERSONAL PROTECTIVE EQUIPMENT

Must be able to wear appropriate Personal Protective Equipment (PPE) required to perform the job safely.

ADDITIONAL POSITION INFORMATION:

Must have excellent communication and organizational skills with ability to interact with a diverse population and professionally represent St. Charles Health System with internal and external customers.

Excellent organizational skills, written and oral communication and customer service skills, particularly in dealing with stressful personal interactions.

Must adapt quickly to frequent process changes and improvements.

Is reliable, engaged, and provides feedback to inform process improvement.

Attends all department, team, and company meetings as required.

Requires exceptional critical thinking and analytical skills with the ability to work under minimal supervision.

Requires strong communication, customer service, interpersonal skills and telephone etiquette.

Ability to prioritize workflow according to pre-set instructions.

Strong teamwork and collaborative skills.

Ability to multi-task and work independently.

Attention to detail is essential.

Performs basic math (add, subtract, multiply and divide) calculations.

Performs intermediate to advanced math (analysis, statistics, significant data, or number manipulation).

Intermediate ability and experience in computer applications, specifically electronic medical records system, MS Office, MS Teams, and Excel.

PHYSICAL REQUIREMENTS:

Continually (75% or more): Use of clear and audible speaking voice and the ability to hear normal speech level.

Frequently (50%): Sitting, standing, walking, lifting 1-10 pounds, keyboard operation.

Occasionally (25%): Bending, climbing stairs, reaching overhead, carrying/pushing or pulling 1-10 pounds, grasping/squeezing.

Rarely (10%): Stooping/kneeling/crouching, lifting, carrying, pushing or pulling 11-15 pounds, operation of a motor vehicle.

Never (0%): Climbing ladder/step-stool, lifting/carrying/pushing or pulling 25-50 pounds, ability to hear whispered speech level.

Exposure to Elemental Factors

Never (0%): Heat, cold, wet/slippery area, noise, dust, vibration, chemical solution, uneven surface.

Blood-Borne Pathogen (BBP) Exposure Category

No Risk for Exposure to BBP

Schedule Weekly Hours:

40

Caregiver Type:

Regular

Shift:

First Shift (United States of America)

Is Exempt Position?

No

Job Family:

REPRESENTATIVE

Scheduled Days of the Week:

Monday-Friday

Shift Start & End Time:

Variable

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