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Senior Manager, Global Escalation Management-logo
Senior Manager, Global Escalation Management
ClioToronto, OH
Clio is more than just a tech company-we are a global leader that is transforming the legal experience for all by bettering the lives of legal professionals while increasing access to justice. Summary: As Sr. Manager, Global Escalation Management, you will serve as the seniormost leader of our Technical and Executive Escalations functions. You will play a critical role in maturing our escalation management practices, ensuring customers receive timely, effective resolution of their most complex challenges. This role requires excellent leadership skills, experience leading technical teams, and a history of successfully partnering with Product and Engineering teams and executives to drive system enhancements and product improvements on behalf of our customers. Reporting to the Senior Director of Customer Support, you will lead the effort to refine escalation criteria, develop incident management strategies, and drive process improvement, all while ensuring that escalations preserve trust internally or externally. You will cultivate deep relationships with Engineering leadership and Development teams to ensure escalations are meaningful and productive-not just noise. This is a highly cross-functional role that requires strategic thinking, problem-solving, and the ability to influence without authority. Through your leadership, your team will enable customer-facing teams to restore confidence in escalated accounts, resolve issues, and proactively reduce future escalations through structured processes, communication, and collaboration. What you'll work on: Escalation & Incident Management Owning the end-to-end escalation process, ensuring incidents are effectively managed and resolved Acting as the bridge between Engineering, Product, Customer Success, and Customer Support to ensure escalations are properly categorized, prioritized, and actioned Clearly articulating customer needs and business impact during escalations and incidents, ensuring appropriate resource mobilization Partnering with Product leaders to drive alignment on escalation urgency and prevent overuse of scarce resources for non-critical issues Leading internal and external communications during escalations, including with company executives, ensuring transparency and trust. Cross-Functional Leadership & Collaboration Becoming a strategic point of contact for all technical teams, ensuring alignment on priorities and issue resolution Partnering with cross-functional stakeholders to establish appropriate metrics, reports, and reporting cadence Informing and influencing roadmaps and prioritization based on escalations and customer pain points, ensuring long-term resolution of systemic issues. Continuous Improvement & Prevention Developing proactive escalation prevention mechanisms, using data insights to predict and mitigate potential issues before they escalate Defining key metrics (KPIs, OKRs) to measure and improve escalation resolution efficiency, ensuring continuous learning from each customer engagement Refining internal escalation playbooks, training, and documentation, ensuring internal teams can handle issues more effectively Driving process improvements to enhance operational resilience and reduce friction in customer interactions. What you bring: 10+ years experience in technical, customer-facing roles, with experience managing incidents and/or escalations A passion for people leadership, with a demonstrated ability to lead teams, identify technical talent, and develop frameworks and action plans to enable career progression Strong ability to build trust with Engineering and Product leaders Problem-solving skills and experience developing and implementing structured, data-driven approaches to complex problems Proven ability to influence without authority and drive alignment across multiple stakeholders in high-pressure situations Strong communication skills, capable of distilling complex technical issues into clear, actionable insights for both technical and non-technical audiences Bonus Points If You Have Experience resolving technical escalations in mission critical environments, (SaaS, Financial Services, etc.) and/or consulting experience Experience leading continuous improvement programs or cross-functional OKRs An interest in increasing access to justice and transforming the legal industry for all What you will find here: Compensation is one of the main components of Clio's Total Rewards Program. We have developed a series of programs and processes to ensure we are creating fair and competitive pay practices that form the foundation of our human and high-performing culture. Some highlights of our Total Rewards program include: Competitive, equitable salary with top-tier health benefits, dental, and vision insurance Hybrid work environment, with expectation for local Clions (Vancouver, Calgary, Toronto, and Dublin) to be in office minimum 2 days per week on our Anchor Days. Flexible time off policy, with an encouraged 20 days off per year. $2000 annual counseling benefit RRSP matching and RESP contribution Clioversary recognition program with special acknowledgement at 3, 5, 7, and 10 years The full salary range* for this role is $121,400 to $151,800 to $182,200 CAD.Please note salary bands may differ based on location and local currency. Additionally, benefit offerings may differ depending on the employee's location. We aim to hire all candidates between the minimum and the midpoint of the full salary range. We reserve the midpoint to the maximum of the salary band for internal employees who demonstrate sustained high performance and impact at Clio. The final offer amount for this role will be dependent on individual experience and skillset of the candidate. Please note there are a separate set of salary bands for other regions based on local currency. Diversity, Inclusion, Belonging and Equity (DIBE) & Accessibility Our team shows up as their authentic selves, and are united by our mission. We are dedicated to diversity, equity and inclusion. We pride ourselves in building and fostering an environment where our teams feel included, valued, and enabled to do the best work of their careers, wherever they choose to log in from. We believe that different perspectives, skills, backgrounds, and experiences result in higher-performing teams and better innovation. We are committed to equal employment and we encourage candidates from all backgrounds to apply. Clio provides accessibility accommodations during the recruitment process. Should you require any accommodation, please let us know and we will work with you to meet your needs. Learn more about our culture at clio.com/careers

Posted 30+ days ago

Director, Commercial Program Management-logo
Director, Commercial Program Management
Alumis Inc.South San Francisco, CA
Alumis Inc. is a precision medicines company with the mission to transform the lives of patients with autoimmune diseases. Even with treatment innovations of the last two decades, many patients with immunologic conditions continue to suffer - our goal is to fundamentally change the outcomes for these patients. We are seeking an experienced and motivated Director, Commercial Program Management. In this highly visible, exciting role, you will partner with our Commercial Lead to guide the commercial team in alignment with the molecule development team and cross-functional team leads, providing exceptional program management for our lead molecule, currently in Phase 3. This position will report to the Head of Program and Portfolio Management (PPM). RESPONSIBILITIES Strategic thought partner to the Commercial Lead on launch readiness plans and activities for lead molecule, currently in Phase 3 Provide Project Management support by coordinating and aligning Launch Readiness Team, Commercial workstreams, and managing their activities. This includes meeting facilitation, tracking of action items and team deliverables, to execute on program's strategic plan and strategic objectives Provide Business Manager support including but not limited to driving annual business process execution (Ex. goals, budget, performance reviews), maintaining strong functional dynamics, acting as function lead or representative for enterprise-wide initiatives, and facilitating transparency and alignment with other functions and teams at Alumis Partner with other PMs (i.e. Project Team PM (PT PM) for lead molecule, CMC PM, Medical Affairs PM) to ensure seamless PPM support across lead molecule Ensure effective communication within commercial team and stakeholders to support good decision-making in fast-paced small company environment Proactively identify, analyze and communicate decision points and project risks, including tradeoff and scenario analyses (including timelines, costs, and risks), framing options within broader molecule context Act as a vendor liaison, providing contract, requisition processing, and invoice management support, as well as following up with vendor on project updates and status reports, to ensure timely and quality deliverables Identify needs and propose solutions to project and portfolio tools, systems and practices to support the growth and evolution of PPM's capabilities Support other business priorities as needed within PPM, including but not limited to potential assignments in research, development, clinical, medical affairs or CMC project management Manage others as needed THE IDEAL CANDIDATE Minimum 12 years industry experience, with at least 5 years of drug development project management (e.g. research, clinical, CMC, commercial, medical affairs), including commercial launch project management experience Highly skilled in communication, stakeholder management, and influencing without authority, where you are able to effectively interact with, and facilitate complex conversations across the organization Excellent critical thinking, verbal and written communication skills, with ability to simplify and integrate multiple cross-functional perspectives and inputs for team Agile and flexible: Able to step in, assess situations, and help team to make sound decisions in alignment with program strategy Strong organizational skills with critical attention to detail and ability to track to numerous deliverables Broad scientific and business acumen in the biotech or pharmaceutical industry, including a strong understanding of cross-functional dependencies Proficient with Microsoft Office Suite, as well as project management software such as MS Project and Smartsheets EDUCATION BA. or BSc. with MSc., MBA or Ph.D. a plus Project Management Professional (PMP) or other PM certification a plus The salary range for this position is $240,000 USD to $255,000 USD annually. This salary range is an estimate, and the actual salary may vary based on the Company's compensation practices. This position is located in South San Francisco, CA and employees are expected to be onsite Tuesday-Thursday. * At this time we are not considering remote applicants. Alumis Inc. is an equal opportunity employer. Alumis compensation packages include generous stock option grants for all employees as well as an annual bonus program. Other benefits include: Health insurance premiums paid at 90% for employee, 80% for dependents Free access to Genentech Bus & Ferry Share program $100 monthly cell phone stipend Unlimited PTO for Exempt employees Free onsite gym and a kitchen stocked with yummy snacks and drinks! We are a hard-working, collaborative team on a mission to transform patient's lives-- and we aspire to elevate, challenge and nurture one another along the way. Lab personnel are generally onsite 4-5 days/week.

Posted 30+ days ago

Retail - Associate Boutique Manager, Store Management-logo
Retail - Associate Boutique Manager, Store Management
AritziaRosemont, IL
THE TEAM The mission of the Store Management Department is to lead our specialized teams to sell clothes and deliver world-class experiences. THE OPPORTUNITY Aritzia is growing and our Store Management Department is growing with it. This is a unique opportunity to be part of the team responsible for flawlessly delivering on Sales, Floor, Business, and People Management to exceed daily business goals, while leading, educating, and developing a high performing and engaged store roster. And, with people at the heart of everything you do, you will support our high-potential people to grow rewarding careers at Aritzia-while enjoying one yourself. THE ROLE As the Associate Boutique Manager, you will lead the team to: To lead the team to sell clothes, deliver world-class experiences, and build loyal client relationships. To create an optimal balance of sales and service by having the right people, in the right place at the right time. To seamlessly own or escalate the invisible details across People, Clients, Product, Space, Risk and Operations that enable an exceptional shopping experience To manage the day-to-day performance of the retail team in support of the business objectives, enabling progressive career development and an incredible employee experience Work with the appropriate Business Support partners to seamlessly lead the day-to-day function of the department in support of corporate objectives, while enabling progressive career development and an incredible employee experience. THE QUALIFICATIONS The Associate Boutique Manager has: A commitment to learn, apply, champion, and enrich Aritzia's Business and People Leadership principles The skills to collaborate strategically with cross-functional partners in the pursuit of shared business outcomes The skills and/or education that are an asset to perform in the role and the commitment to continuously learn and develop oneself and inspire growth in others A dedication to quality and investing in results that add value to the business at all times A deep understanding and commitment for the industry in which we operate A great sense of style, representing Aritzia's brand, aesthetic and style fundamentals while setting trends and influencing culture THE PERKS Some of the industry-leading benefits you will receive working at Aritzia: If applicable in location: A-OK Café- Our world-class café located on-site Product Discount- Maybe you've heard of our famous product discount? You have now. Aritzia Virtual Wellness- Because your health, happiness, and safety matter- 24/7 resources to support you in your wellbeing goals, be it physical, mental, social, or financial. Aspirational Workspace- Our boutiques are specially designed to be places of beauty, creativity, and inspiration. From the product to the art to the music pumping through our top-of-the-line sound systems. It's all part of the Everyday Luxury experience you - and our clients - deserve. ARITZIA Aritzia is an Equal Employment Opportunity employer. Our goal is to be inclusive, diverse, and representative of the communities where we work while creating an environment where every person can enjoy a successful career. This commitment applies to all candidates and employees regardless of race, ethnicity, citizenship, creed, place of origin, religion, sex, gender identity, gender expression, sexual orientation, family status, marital status, disability, age, and any other protected characteristic. Requests for accommodation due to a disability or any other protected characteristic can be made at any stage of the recruitment process and during employment by contacting our People & Culture Team.

Posted 30+ days ago

Principle Engineer, Connectivity Service Management-logo
Principle Engineer, Connectivity Service Management
GSK, Plc.Durham, NC
Site Name: USA- Pennsylvania- Philadelphia, Durham Blackwell Street, USA- Pennsylvania- Upper Providence Posted Date: May 20 2025 The Principal Engineer of Connectivity Service Management is a senior technical leader responsible for ensuring the stability, performance, and security of GSK's global network infrastructure. This role involves leading complex network projects, providing expert-level troubleshooting, and guiding the Network Operations team in best practices and advanced network solutions. Your responsibilities include… Serve as the technical authority for network operations, providing guidance on complex network issues and solutions. Support and provide feedback in the design, implementation, and maintenance of high-performance, resilient network infrastructures. Mentor and develop network engineers, fostering a culture of continuous learning and technical excellence. Oversee the day-to-day operations of GSK's global network, ensuring optimal performance and availability. Conduct advanced troubleshooting and root cause analysis of network incidents and problems. Aid in the continual improvement of network management and monitoring tools to ensure proactive identification and resolution of issues. Maintain robust network security measures to protect against threats and vulnerabilities. Ensure network operations comply with relevant security policies, standards, and regulatory requirements. Conduct regular security assessments, audits, and penetration tests, addressing any identified risks. Stay current with emerging network technologies and industry trends, recommending and implementing innovative solutions. Drive continuous improvement initiatives to enhance network performance, reliability, and security. Develop and enforce network policies, procedures, and best practices. Manage relationships with network service providers, hardware vendors, and other external partners. Collaborate with business units, IT teams, and stakeholders to understand and meet network requirements. Communicate network performance, issues, and initiatives to stakeholders at various levels of the organization. Why you? Basic Qualifications: We are looking for professionals with these required skills to achieve our goals: Bachelor's degree in computer science, Information Technology, or a related field. Master's degree preferred. 10+ years of experience in network engineering and operations, 5+ years in a senior or lead role. Knowledge of network infrastructure, protocols, and technologies, including Cisco, Juniper, Palo Alto, and others. Experience in network security principles and practices. Experience with network design, implementation, and troubleshooting. Preferred Qualifications: If you have the following characteristics, it would be a plus: Five years of experience in the pharmaceutical industry, with a solid understanding of its technological trends. Excellent leadership, communication, and interpersonal skills. Strong analytical and problem-solving abilities. Ability to work effectively in a fast-paced, dynamic environment. Passionate about enhancing the customer experience. Experienced in initiating and delivering large-scale operational programs. Skilled in operating systems and database administration. Proficient in agile delivery methodologies. Experienced in the DevOps operational model. #LI-GSK Please visit GSK US Benefits Summary to learn more about the comprehensive benefits program GSK offers US employees. Why GSK? Uniting science, technology and talent to get ahead of disease together. GSK is a global biopharma company with a special purpose - to unite science, technology and talent to get ahead of disease together - so we can positively impact the health of billions of people and deliver stronger, more sustainable shareholder returns - as an organisation where people can thrive. We prevent and treat disease with vaccines, specialty and general medicines. We focus on the science of the immune system and the use of new platform and data technologies, investing in four core therapeutic areas (infectious diseases, HIV, respiratory/ immunology and oncology). Our success absolutely depends on our people. While getting ahead of disease together is about our ambition for patients and shareholders, it's also about making GSK a place where people can thrive. We want GSK to be a place where people feel inspired, encouraged and challenged to be the best they can be. A place where they can be themselves - feeling welcome, valued, and included. Where they can keep growing and look after their wellbeing. So, if you share our ambition, join us at this exciting moment in our journey to get Ahead Together. If you require an accommodation or other assistance to apply for a job at GSK, please contact the GSK Service Centre at 1-877-694-7547 (US Toll Free) or +1 801 567 5155 (outside US). GSK is an Equal Opportunity Employer. This ensures that all qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), military service or any basis prohibited under federal, state or local law. Important notice to Employment businesses/ Agencies GSK does not accept referrals from employment businesses and/or employment agencies in respect of the vacancies posted on this site. All employment businesses/agencies are required to contact GSK's commercial and general procurement/human resources department to obtain prior written authorization before referring any candidates to GSK. The obtaining of prior written authorization is a condition precedent to any agreement (verbal or written) between the employment business/ agency and GSK. In the absence of such written authorization being obtained any actions undertaken by the employment business/agency shall be deemed to have been performed without the consent or contractual agreement of GSK. GSK shall therefore not be liable for any fees arising from such actions or any fees arising from any referrals by employment businesses/agencies in respect of the vacancies posted on this site. Please note that if you are a US Licensed Healthcare Professional or Healthcare Professional as defined by the laws of the state issuing your license, GSK may be required to capture and report expenses GSK incurs, on your behalf, in the event you are afforded an interview for employment. This capture of applicable transfers of value is necessary to ensure GSK's compliance to all federal and state US Transparency requirements. For more information, please visit the Centers for Medicare and Medicaid Services (CMS) website at https://openpaymentsdata.cms.gov/

Posted 3 weeks ago

Land Management Director-logo
Land Management Director
Ponca City Development AuthorityNewkirk, OK
This job is posted for Kaw Nation. The direct contact is Daniel Pappan at hrclerk@kawnation.gov KAW NATION POSITION DESCRIPTION TITLE: Land Management Director IMMEDIATE SUPERVISOR: Chief of Staff CONTROLLING SUPERVISOR: Chair STATUS: Regular, Full-time LOCATION: Outside in various weather conditions SPECIAL REQUIREMENTS: Exposure to elements, walking long distances, and carrying equipment are required. QUALIFICATIONS: The formal education equivalent of a bachelor's degree in land resource management, biology, forestry, or a related field. KNOWLEDGE, ABILITIES AND SKILLS: Knowledge of biological, ecological, and environmental principles preferred. Knowledge of land management principles and techniques. Ability to plan, motivate, direct, and evaluate the work of land management employees. Ability to read, interpret, analyze, and use topographic maps, land surveys, legal property descriptions, and aerial photographs. Ability to use a computer and related software. Ability to operate a variety of power tools and equipment, including chainsaws, all-terrain vehicles, weed eaters, brush mowers, and pesticide sprayers. Ability to communicate verbally and in writing, including detailed reports. Skill in basic carpentry. Skill in vehicle and small motor maintenance. Responsibilities and Duties: Develops, plans, and conducts on-site land management activities, including controlled burns, boundary demarcation, trail development and maintenance, according to the provisions of approved management plans. Maintain all equipment and supplies for land management, seek, implement, and monitor contracts for land management activities. Recruits, trains, and evaluates the work of land management employees. Is the team leader and develops and implements management plan activities, providing training as needed. Performs other duties as assigned. Complete any other duties assigned by the immediate or controlling supervisor.

Posted 30+ days ago

Materials Management Clerk 2- Uhealth Solé Mia-logo
Materials Management Clerk 2- Uhealth Solé Mia
University Of Miami Miller School Of MedicineNorth Miami, FL
Current Employees: If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click here to log in to Workday to use the internal application process. To learn how to apply for a faculty or staff position using the Career worklet, please review this tip sheet. Materials Management Clerk 2 Hiring for Multiple Openings * The University of Miami UHealth at SoLé Mia opening September 2025, will bring high-quality academic medicine to North Miami, Aventura, and surrounding communities. Our expert team of physicians and staff will represent a wide range of specialties, including NCI-designated Sylvester Comprehensive Cancer Center and Bascom Palmer Eye Institute, the number one eye hospital in the nation. UHealth at SoLé Mia will also deliver the latest in urologic treatments from the renowned Desai Sethi Urology Institute as well as top-notch care from UHealth's nationally ranked neurology and neurosurgery programs. The University of Miami UHealth- Department of Supply Chain at SoLé Mia has an exciting opportunity for a Materials Management Clerk 2 with a hire date of July, 2025. Be part of the UHealth Difference. The Materials Management Clerk 2 (H) coordinates the transfer of raw materials, parts, and finished products and ensures that all supplies are purchased, received, inspected, and stored in the applicable facility locations. The Materials Management Clerk 2 (H) helps to ensure compliance with the appropriate quality standards. Maintains all order-related documentation and tracking information. Approves all critical supply logs for storeroom inventory supplies. Reviews product use and coordinates ordering to ensure the best pricing. Works with other departments to resolve inventory and supply order issues, ensure timely deliveries, and address stop shipments or credit holds. Checks expiration dates on supplies in inventory and rotates supplies. Assists in the unloading and unpacking of inventory items as they are received. Notifies to appropriate managing staff of any issues, such as overstocking and discrepancies. Fills tickets and requisitions, and delivers supplies to appropriate locations on time. Assures that supplies are charged appropriately on the day of delivery. Prints and places appropriate labels on inventory packages. Ensures that receiving and ordering paperwork is accurate and preserved appropriately. Adheres to University and unit-level policies and procedures and safeguards University assets. This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary. Core Qualifications High School diploma or equivalent Minimum 2 year of relevant experience Knowledge, Skills and Attitudes: Skill in completing assignments accurately and with attention to detail. Ability to analyze, organize and prioritize work under pressure while meeting deadlines. Commitment to the University's core values. General knowledge of office procedures and operations. Skill in data entry with minimal errors. Any relevant education, certifications and/or work experience may be considered. The University of Miami offers competitive salaries and a comprehensive benefits package including medical, dental, tuition remission and more. UHealth-University of Miami Health System, South Florida's only university-based health system, provides leading-edge patient care powered by the ground breaking research and medical education at the Miller School of Medicine. As an academic medical center, we are proud to serve South Florida, Latin America and the Caribbean. Our physicians represent more than 100 specialties and sub-specialties, and have more than one million patient encounters each year. Our tradition of excellence has earned worldwide recognition for outstanding teaching, research and patient care. We're the challenge you've been looking for. The University of Miami is an Equal Opportunity Employer- Females/Minorities/Protected Veterans/Individuals with Disabilities are encouraged to apply. Applicants and employees are protected from discrimination based on certain categories protected by Federal law. Click here for additional information. Job Status: Full time Employee Type: Staff Pay Grade: H3

Posted 30+ days ago

Treasury Management Sales Consultant-logo
Treasury Management Sales Consultant
US BankNewport Beach, CA
At U.S. Bank, we're on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at-all from Day One. Job Description Contacts prospective customers in order to provide consultative advice on current cash flow practices in order to develop treasury management business. Manages relationships with existing customers to ensure proper servicing of accounts and to expand existing business. Prepares sales presentations, explains services offered, and recommends solutions which would benefit clients. Identifies opportunities to sell other U.S. Bancorp products and services to meet customer needs. Assists management in developing a market strategy and in setting sales objectives. Responsible for meeting or exceeding all assigned sales and revenue retention goals. Assists in the design and oversees the proper installation of treasury management services. Assists management in the development of new services or the modification of existing services. Basic Qualifications Bachelor's degree, or equivalent work experience 10 or more years of related experience Preferred Skills/Experience Extensive knowledge of treasury management products Thorough knowledge of the organization and its products, services and operations Strong sales and new business development skills Excellent customer service/relations skills Excellent presentation, verbal and written communication skills If there's anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants. Benefits: Our approach to benefits and total rewards considers our team members' whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following (some may vary based on role, location or hours): Healthcare (medical, dental, vision) Basic term and optional term life insurance Short-term and long-term disability Pregnancy disability and parental leave 401(k) and employer-funded retirement plan Paid vacation (from two to five weeks depending on salary grade and tenure) Up to 11 paid holiday opportunities Adoption assistance Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law. E-Verify U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program. The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $139,230.00 - $163,800.00 - $180,180.00 U.S. Bank will consider qualified applicants with arrest or conviction records for employment. U.S. Bank conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance. U.S. Bank is subject to, and conducts background checks consistent with the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA). In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures. Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies. Posting may be closed earlier due to high volume of applicants.

Posted 2 weeks ago

Senior Director Of Product Management - Virtual Agent-logo
Senior Director Of Product Management - Virtual Agent
GenesysVirginia, MN
Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate growth by delivering empathetic, personalized experiences at scale to drive customer loyalty, workforce engagement, efficiency and operational improvements. We employ more than 6,000 people across the globe who embrace empathy and cultivate collaboration to succeed. And, while we offer great benefits and perks like larger tech companies, our employees have the independence to make a larger impact on the company and take ownership of their work. Join the team and create the future of customer experience together. Job Description We are seeking a dynamic and experienced Director of Product Management to lead our Virtual Agent strategy. This strategic role is critical in defining and shaping the future of our Virtual Agent Platform, advancing the next generation of self-service technologies for customer interaction. The ideal candidate will have a proven track record of driving product strategy, leading cross-functional teams, implementing design thinking principles, engaging directly with key customers, and delivering innovative AI-based solutions. Key Responsibilities: Lead the product vision, strategy, and execution for the Virtual Agent platform, from ideation to launch. Define and implement a forward-looking product roadmap aligned with business goals and industry trends. Champion design thinking methodologies to ensure customer-centered innovation and seamless user experiences. Oversee the development and enhancement of self-service AI technologies, including Generative AI and Large Language Models (LLMs), to meet evolving customer needs. Engage with key customers directly, focusing on: Building and maintaining lighthouse and referenceable accounts to showcase success stories and serve as a benchmark for future product iterations. Identifying and resolving adoption issues, ensuring the successful deployment and ongoing use of the Virtual Agent platform. Serving as a subject matter expert in customer briefing sessions, providing deep insight into product vision, strategy, and value proposition. Collaborate with engineering, design, marketing, and customer success teams to deliver best-in-class solutions. Lead cross-functional teams, ensuring alignment across departments to achieve product success. Engage with stakeholders at all levels to advocate for the product vision and ensure its successful integration with existing and new technologies. Continuously iterate on product design and delivery processes based on user feedback, industry trends, and business needs. Required Experience: 10+ years of product management experience in technology or software-based companies. Demonstrated success in leading the development and execution of AI-driven products or customer service solutions. Proven ability to apply design thinking to solve complex problems, with a customer-first mindset. Experience in driving product lifecycle management, from concept and ideation through market launch and ongoing improvement. Strong leadership and management experience, especially in cross-functional environments where collaboration across teams is key. Comprehensive understanding of AI technologies, including Generative AI, Large Language Models (LLMs), and their application in virtual agent and self-service platforms. Leadership & Cross-Functional Collaboration: Strong leadership skills, capable of managing teams and influencing company-wide initiatives. Extensive experience in cross-functional work, collaborating with multiple departments to drive project success. Ability to motivate and guide teams in a fast-paced environment while fostering a culture of innovation and accountability. Expertise in working with stakeholders across various functions to align on strategy and execution. Key Customer Engagement: Proactively manage lighthouse or referenceable accounts, ensuring that high-value customers can be leveraged as success stories to influence broader adoption. Identify and address any adoption challenges within customer accounts, ensuring optimal implementation and integration of the Virtual Agent platform. Act as a trusted advisor and product expert in customer briefings, articulating the product's value, roadmap, and long-term vision to key customer stakeholders and partners. AI and Emerging Technology Expertise: In-depth understanding of Generative AI and LLMs, with proven experience in developing AI-driven products using these technologies. Ability to leverage Generative AI for automating and enhancing customer service experiences. Experience working with AI platforms such as Genesys Cloud to create scalable and efficient self-service solutions. Ability to stay updated on advancements in AI and machine learning technologies and apply them to evolving product strategies. Design Thinking and Innovation: Proven experience in applying design thinking methodologies, leading product design and development based on customer needs. Strong focus on customer empathy, ensuring that all product decisions are user-centered and improve customer satisfaction. Ability to foster creativity and drive innovation through iterative design and rapid prototyping. Ideal Candidate: Strategic thinker with the ability to translate market needs and trends into innovative product solutions. Experience in leading product management for AI, virtual agents, or similar technologies. Highly collaborative, skilled in building and maintaining strong relationships across various teams and stakeholders. Excellent communication and presentation skills, capable of influencing at all levels of the organization. Comfortable working in a fast-paced, rapidly evolving industry while maintaining a focus on delivering high-impact results. Key Qualifications: Bachelor's degree in Computer Science, Business, or a related field. MBA or advanced degree preferred. Strong knowledge of AI-driven customer service platforms and virtual agent technologies. Proven leadership in guiding product development and market execution. Ability to adapt to a fast-changing environment and anticipate future market needs. Experience with cloud-based platforms and technologies like Genesys Cloud is highly desirable. Deep understanding of Generative AI technologies and LLMs and their application in improving customer interaction. What This Job Is Not: This is not a purely technical role-while an understanding of AI and cloud technologies is essential, the primary focus is on product strategy and leadership. This position is not limited to product development-it requires high-level strategy, stakeholder management, and a customer-centric mindset. It is not a siloed role-cross-functional collaboration is at the core of this position, requiring constant interaction with multiple departments. This is not a role for task managers-the ideal candidate is expected to lead, inspire, and strategically drive innovation, not just manage day-to-day tasks. #LI-Remote Compensation: This role has a market-competitive salary with an anticipated base compensation range listed below. Actual salaries will vary depending on a candidate's experience, qualifications, skills, and location. This role might also be eligible for a commission or performance-based bonus opportunities. $183,250.00 - $359,650.00 Benefits: Medical, Dental, and Vision Insurance. Telehealth coverage Flexible work schedules and work from home opportunities Development and career growth opportunities Open Time Off in addition to 10 paid holidays 401(k) matching program Adoption Assistance Fertility treatments More details about our company benefits can be found at the following link: https://mygenesysbenefits.com If a Genesys employee referred you, please use the link they sent you to apply. About Genesys: Genesys empowers more than 8,000 organizations in over 100 countries to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, Genesys delivers the future of CX to organizations of all sizes so they can provide empathetic, personalized experience at scale. As the trusted platform that is born in the cloud, Genesys Cloud helps organizations accelerate growth by enabling them to differentiate with the right customer experience at the right time, while driving stronger workforce engagement, efficiency and operational improvements. Visit www.genesys.com. Reasonable Accommodations: If you require a reasonable accommodation to complete any part of the application process or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you or someone you know may reach out to HR@genesys.com. You can expect a response from someone within 24-48 hours. To ensure we set you up with the best reasonable accommodation, please provide them the following information: first and last name, country of residence, the job ID(s) or (titles) of the positions you would like to apply, and the specific reasonable accommodation(s) or modification(s) you are requesting. This email is designed to assist job seekers who seek reasonable accommodation for the application process. Messages sent for non-accommodation-related issues, such as following up on an application or submitting a resume, may not receive a response. Genesys is an equal opportunity employer committed to fairness in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics. Please note that recruiters will never ask for sensitive personal or financial information during the application phase.

Posted 2 weeks ago

Integration Engineer And Construction Management Specialist-logo
Integration Engineer And Construction Management Specialist
Booz Allen Hamilton Inc.Mclean, VA
Integration Engineer and Construction Management Specialist Key Role: Support the Department of Veterans Affairs (VA) as a Construction Manager and assist with the implementation of infrastructure projects for Electronic Health Record Modernization (EHRM). Serve as a subject matter expert to assist with implementing programmatic and technical requirements for ongoing infrastructure construction projects associated with IT infrastructure modernization. The primary function of the Construction Manager is to identify and mitigate risks, issues, and solutions associated with government-led construction project management, facility infrastructure readiness, such as space, power, HVAC, fire code, plumbing, civil, and physical security, and data center and facility IT infrastructure. Support coordination of data center phasing, phasing requirements, and phasing schedules, monitoring construction schedules to support readiness for Go-Live waves, lead construction kick-off calls on behalf of program office to communicate establish requirements and quality performance expectations, remediate conflict associated with implementation of construction activities and schedules, negotiate contracts or contract modifications to support Program Engineer and COR, and correspond with project managers and other VHA stakeholders to coordinate or resolve project management issues causing schedule delays, impacting scope, or preventing site readiness. Maintain responsibility for supporting data center and telecom room phasing and sequencing during construction activities. Integrate all stakeholders into complex processes without disrupting existing hospital IT services. Support or lead data center equipment coordination, delivery, and turnover processes. Assess General Contractor schedule to ensure appropriate activities captured with agreed upon durations and logic ties. Monitor construction progress for any scope and schedule changes that may affect the contracts and assess the contract lead times for timely FORCE package submission. Work with leadership to resolve, mitigate, or arbitrate conflict. Lead briefings to EHRM Program Managers and stakeholders. Support interagency collaboration activities associated with government construction projects to coordinate or resolve project management issues causing schedule delays, impacting scope, or preventing site readiness. Identify options and recommend solutions to execute complex activities during construction and prevent or minimize the negative impacts on project schedules. Negotiate contracts or contract modifications to support Program Engineer and COR. Basic Qualifications: Experience with large-scale commercial or government infrastructure projects as a Project Manager, Project Engineer, Contracting Officer Representative, or End User Representative Experience with reviewing and monitoring project time schedules and facilities projects to assure compliance for contract provisions and standards Experience with reviewing and assessing construction project cost estimates Knowledge of Federal Acquisition Regulations (FARs) as it applies to construction contracts Knowledge of facility infrastructure requirements associated with data center operations, including space, power, fiber, cabling, HVAC, fire code, plumbing, civil, or physical security Ability to obtain and maintain a Public Trust or Suitability/Fitness determination based on client requirements Bachelor's degree in Engineering, Construction Management, or Architecture and 3+ years of experience with data center-specific construction or engineering projects, or IT, or 6+ years of experience with data center-specific construction or engineering projects in lieu of a degree Additional Qualifications: Experience in the Department of Veterans Affairs supporting infrastructure construction projects Experience with supporting construction in a healthcare or hospital environment as a Healthcare Engineer Experience with government contracting vendor acquisition Experience with managed data center upgrades, relocations, construction, and activation Experience with using Microsoft SharePoint, Project, Visio, and Power BI, Procore, eBuilder, BIM 360, and Bluebeam software Project Management Professional (PMP), Certified Construction Manager (CCM), or Certified Healthcare Facility Manager (CHFM) Certification Registered Architect or Professional Engineer Certification Vetting: Applicants selected will be subject to a government investigation and may need to meet eligibility requirements of the U.S. government client. Compensation At Booz Allen, we celebrate your contributions, provide you with opportunities and choices, and support your total well-being. Our offerings include health, life, disability, financial, and retirement benefits, as well as paid leave, professional development, tuition assistance, work-life programs, and dependent care. Our recognition awards program acknowledges employees for exceptional performance and superior demonstration of our values. Full-time and part-time employees working at least 20 hours a week on a regular basis are eligible to participate in Booz Allen's benefit programs. Individuals that do not meet the threshold are only eligible for select offerings, not inclusive of health benefits. We encourage you to learn more about our total benefits by visiting the Resource page on our Careers site and reviewing Our Employee Benefits page. Salary at Booz Allen is determined by various factors, including but not limited to location, the individual's particular combination of education, knowledge, skills, competencies, and experience, as well as contract-specific affordability and organizational requirements. The projected compensation range for this position is $77,600.00 to $176,000.00 (annualized USD). The estimate displayed represents the typical salary range for this position and is just one component of Booz Allen's total compensation package for employees. This posting will close within 90 days from the Posting Date. Identity Statement As part of the application process, you are expected to be on camera during interviews and assessments. We reserve the right to take your picture to verify your identity and prevent fraud. Work Model Our people-first culture prioritizes the benefits of flexibility and collaboration, whether that happens in person or remotely. If this position is listed as remote or hybrid, you'll periodically work from a Booz Allen or client site facility. If this position is listed as onsite, you'll work with colleagues and clients in person, as needed for the specific role. Commitment to Non-Discrimination All qualified applicants will receive consideration for employment without regard to disability, status as a protected veteran or any other status protected by applicable federal, state, local, or international law.

Posted 30+ days ago

Management Trainee Greater Rockland Area-logo
Management Trainee Greater Rockland Area
Enterprise Rent-A-CarRockland, ME
Overview Start your career with Enterprise Mobility! We're hiring immediately for our respected Management Training Program. Whether you see yourself in sales, business development, customer service, retail management, or operations, as a manager in training, you can count on a career path with a clear beginning and an open end that's full of opportunities. With training, development, mentoring, and a culture of promotion from within, you'll always be progressing in your career. This position is located at a branch local to the Greater Rockland area. We have several local branches including: Bangor, ME 04401 Ellsworth, ME 04605 Waterville, ME 04901 Rockland, ME 04861 We offer a robust Benefits Package including, but not limited to: Competitive Compensation - This position offers targeted 1st year annual compensation of $52,300 with an average 45 hour work week. Paid Time Off Health, Dental, Vision insurance; Life Insurance; Prescription coverage Employee discounts on car rentals, car purchases and much more! 401(k) retirement plan with company match and profit sharing We're a family-owned, world-class portfolio of brands and leading provider of mobility solutions worldwide. Founded more than 65 years ago with a commitment to the communities that we serve, we operate a global network with 90,000+ dedicated team members across nearly 100 countries, and more than 2.3 million vehicles taking our customers where they want to go. We owe our success to each and every one of our people. That's why we empower everyone on our team with opportunities for growth. Responsibilities We are now hiring for immediate openings in our Management Training program. As a MT, you'll start learning our business from day one while based out of one of our neighborhood branches. You will be entrusted to serve as both the face of Enterprise to customers and partners and the behind-the-scenes operational expert. In our structured program, you will master the knowledge and skills you need to eventually run your own branch, cultivate new business and develop your team. In our hands-on learning environment, you will receive the guidance, mentoring, and support you need to be successful. You will also get out into the community and establish the relationships essential to building your own business. We'll teach you how to excel at customer service, sales and marketing, finance, and operations. And you'll learn what it means to always put our customers first. Ours is a culture of friendly competition, which is critical to growing our business - and your success. Equal Opportunity Employer/Disability/Veterans Qualifications Bachelors degree required. Must have a minimum of 6 months experience within the last 5 years in any of the following: Sales & Customer Service: commission sales, retail, serving/restaurant/bar, or hospitality industry Leadership: military, athletics/team activities, or community, social, or academic organizations Must currently have a valid US driver's license with no more than 2 moving violations and/or at-fault accidents within the past 3 years. No drug or alcohol related conviction on record (DWI/DUI) in the past 5 years. Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future. Must be at least 18 years old.

Posted 2 weeks ago

Risk Management Framework Coordinator - Level 2-logo
Risk Management Framework Coordinator - Level 2
CACI International Inc.Annapolis Junction, MD
Risk Management Framework Coordinator - Level 2 Job Category: Security Time Type: Full time Minimum Clearance Required to Start: TS/SCI with Polygraph Employee Type: Regular Percentage of Travel Required: None Type of Travel: The Opportunity: We are seeking a skilled and motivated individual to join our team in providing critical support for the integration of risk management activities into the system life cycle process. This role is pivotal in supporting the government's cybersecurity mission efforts by managing and mitigating risks across information systems, including security, enclave, and organizational risks. The selected candidate will be responsible for driving the development and execution of risk mitigation plans, strategies, and progress tracking across Technical Task Orders (TTOs), ensuring timely delivery of mission priorities. By managing risk throughout the system life cycle, the candidate will ensure that information systems are developed, maintained, and decommissioned with a robust security posture, while staying within budget and deadlines. This position offers the opportunity to directly contribute to the success of the government's cybersecurity objectives, playing an essential role in safeguarding critical systems and information. Responsibilities: The successful candidate will be responsible for coordinating and executing tasks related to the implementation of Risk Management Framework (RMF) services across multiple Technical Task Orders (TTOs). This will include working closely with customer organizations at the directorate, group, and office levels to ensure RMF services are effectively delivered. Key responsibilities include: TTO Task Coordination: Work with customer organizations to ensure the seamless coordination and implementation of RMF services across technical task orders, ensuring all parties are aligned on expectations and deliverables. Client Communication: Communicate regularly with clients to clarify expectations, set clear goals, and ensure that their needs are understood and addressed effectively. Collaboration on Risk Management: Partner with the Government Program Manager, leadership, Business Financial Managers, Contracting Officers, Contracting Officer Representatives, and mission teams to identify, evaluate, and address risks across programs, systems, and operations. Risk Identification and Analysis: Work closely with mission teams and the Government PM to identify and assess risks impacting the organization, systems, and programs, ensuring potential threats are mitigated early in the lifecycle. Risk Mitigation and Strategy Development: Collaborate with mission and Government PMs to develop and implement effective risk mitigation plans and strategies that align with organizational objectives and government regulations. Progress Monitoring and Coordination: Ensure that risk mitigation efforts, progress, and deadlines are tracked and communicated across teams to guarantee tasks are completed on time, within budget, and meet performance objectives. Transition Management: Organize and facilitate the transition of tasks and deliverables with industry partners, leadership, Program Managers, and mission leaders, ensuring smooth transitions and alignment with the overall mission goals. The ideal candidate will be an effective communicator, proactive in managing risk, and skilled in coordinating complex activities across multiple stakeholders, ensuring that security services are delivered efficiently and meet the strategic objectives of the organization. Qualifications: Required: Current Active TS/SCI with POLY Eight (8) years experience in one or more of the following fields: Risk Management; Process Improvement; or Project Management. One (1) year experience with COTS risk management tools (e.g Active Risk Manager (ARM)); statistics; data collection; analysis; data presentation; and the application of automated data management tools in a classified environment. Experience in the Agile Scrum methodology. Three (3) years direct experience with an intelligence community or signals intelligence activity is desired. A Bachelor's degree in Business Management, Computer Science, Electrical Engineering, Information Management, Program Management, or a related business or technical degree from an accredited college or university. In lieu of a Bachelor's degree an additional four (4) years may be substituted. DoD 8570 compliance with IAM II is required. The following certifications qualify: CAP, CASP+ CE, CISM, CISSP (or Associate), GSLC, CCISO, HCISPP Desired: Familiarity with Network Security Services and Chief Information Security Officer processes and procedures. This position is contingent on funding and may not be filled immediately. However, this position is representative of positions within CACI that are consistently available. Individuals who apply may also be considered for other positions at CACI. ____ What You Can Expect: A culture of integrity. At CACI, we place character and innovation at the center of everything we do. As a valued team member, you'll be part of a high-performing group dedicated to our customer's missions and driven by a higher purpose - to ensure the safety of our nation. An environment of trust. CACI values the unique contributions that every employee brings to our company and our customers - every day. You'll have the autonomy to take the time you need through a unique flexible time off benefit and have access to robust learning resources to make your ambitions a reality. A focus on continuous growth. Together, we will advance our nation's most critical missions, build on our lengthy track record of business success, and find opportunities to break new ground - in your career and in our legacy. Your potential is limitless. So is ours. Learn more about CACI here. ____ Pay Range: There are a host of factors that can influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, education, and certifications. Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives. We offer competitive compensation, benefits and learning and development opportunities. Our broad and competitive mix of benefits options is designed to support and protect employees and their families. At CACI, you will receive comprehensive benefits such as; healthcare, wellness, financial, retirement, family support, continuing education, and time off benefits. Learn more here. The proposed salary range for this position is: $103,800 - $218,100 CACI is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, age, national origin, disability, status as a protected veteran, or any other protected characteristic.

Posted 5 days ago

Healthcare Change Management Senior Consultant-logo
Healthcare Change Management Senior Consultant
GuidehousePhiladelphia, PA
Job Family: Strategy & Transformation Consulting Travel Required: Up to 75%+ Clearance Required: Ability to Obtain Public Trust What You Will Do: The Change Management Consultant will be responsible for supporting our client with the EHR implementation. This position will help lead and execute the development of core Organizational Change Management capabilities for an enterprise initiative to consolidate information technology (IT) functions onto a single managed IT services vehicle. You will develop and drive adoption of change management strategy for public sector IT transformation initiatives. Establishing and maintaining relationships with stakeholders across the landscape will be critical in ensuring alignment with program objectives. This position will be instrumental in supporting four critical pillars of change: User Participation and Buy-in, Communications, Leadership Support, and Business Process Training and Education. The candidate will support the development of work products and deliverables; establish relationships with primary clients and stakeholders; and identify opportunities to improve processes. The candidate will also support business development across the MHS. Coordinate OCM plan preparation and execution Build change management plans that are aligned to overall program plans and are designed to guide audiences through the change phases, including all sponsor/manager, training, communications, and support activities required to successfully implement the change Design and deliver communication to inform the organization of the OCM program and upcoming organizational change Provide insight and manage coordinated change impacts across the impacted organizations /personas Evaluate and implement operational process improvement Guide client conversations towards effective outcomes Educate business partners about the value of change management and engage the community of change practitioners across the organization Contributes to the development of work products and deliverables; manages recurring tasks and work products Work with clients and team to identify opportunities for improvement Develop slide decks / presentations Collaborate with stakeholders to track progress on initiatives and workstreams What You Will Need: Minimum of Bachelor's Degree Minimum 3-5 (5+ years preferred) of change management experience Must be U.S. citizen and be able to obtain a Public Trust clearance Knowledge of the use of Microsoft Office Products and related applications. Demonstrates abilities and success with identifying and addressing client needs: actively participating in client discussions and meetings; communicating a broad range of firm services; preparing concise, accurate documents Must be organized, self-motivated and able to multitask in a fast paced and dynamic work environment Demonstrated ability to excel both independently and as a team member in a lively, collaborative environment Excellent written and verbal communication skills, including ability to present to executive leadership Ability to managing deadlines and recurring deliverables MUST BE WILLING TO TRAVEL UP TO 75%* What Would Be Nice To Have: Advanced degree in Public Health, Health Administration, Organizational Change Management or Business Administration Experience in health care information technology (HCIT) consulting with a major healthcare organization or large-scale IT transformation project Experience with the DoD; Military Health System experience a plus PROSCI Change Management Certification CCMP Certification The annual salary range for this position is $89,000.00-$148,000.00. Compensation decisions depend on a wide range of factors, including but not limited to skill sets, experience and training, security clearances, licensure and certifications, and other business and organizational needs. What We Offer: Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace. Benefits include: Medical, Rx, Dental & Vision Insurance Personal and Family Sick Time & Company Paid Holidays Position may be eligible for a discretionary variable incentive bonus Parental Leave and Adoption Assistance 401(k) Retirement Plan Basic Life & Supplemental Life Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts Short-Term & Long-Term Disability Student Loan PayDown Tuition Reimbursement, Personal Development & Learning Opportunities Skills Development & Certifications Employee Referral Program Corporate Sponsored Events & Community Outreach Emergency Back-Up Childcare Program Mobility Stipend About Guidehouse Guidehouse is an Equal Opportunity Employer-Protected Veterans, Individuals with Disabilities or any other basis protected by law, ordinance, or regulation. Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco. If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at 1-571-633-1711 or via email at RecruitingAccommodation@guidehouse.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation. All communication regarding recruitment for a Guidehouse position will be sent from Guidehouse email domains including @guidehouse.com or guidehouse@myworkday.com. Correspondence received by an applicant from any other domain should be considered unauthorized and will not be honored by Guidehouse. Note that Guidehouse will never charge a fee or require a money transfer at any stage of the recruitment process and does not collect fees from educational institutions for participation in a recruitment event. Never provide your banking information to a third party purporting to need that information to proceed in the hiring process. If any person or organization demands money related to a job opportunity with Guidehouse, please report the matter to Guidehouse's Ethics Hotline. If you want to check the validity of correspondence you have received, please contact recruiting@guidehouse.com. Guidehouse is not responsible for losses incurred (monetary or otherwise) from an applicant's dealings with unauthorized third parties. Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Guidehouse and Guidehouse will not be obligated to pay a placement fee.

Posted 2 weeks ago

Associate Of Portfolio Management (Ftn)-logo
Associate Of Portfolio Management (Ftn)
Hannon Armstrong Sustainable Infrastructure Capital, Inc.Annapolis, MD
THE COMPANY HASI is an investor in sustainable infrastructure assets advancing the energy transition. With more than $14 billion in managed assets, our investments are diversified across multiple asset classes, including utility-scale solar, onshore wind, and storage; distributed solar and storage; RNG; and energy efficiency. We combine deep expertise in energy markets and financial structuring with long-standing programmatic client partnerships to deliver superior risk-adjusted returns and measurable environmental benefits. HA Sustainable Infrastructure Capital, Inc. is listed on the New York Stock Exchange (Ticker: HASI). For more information, visit www.hasi.com. HASI is currently seeking an Associate of Portfolio Management to join our team in New York, NY or Annapolis, MD. This individual will support in managing a growing portfolio of Fuels, Transport, & Nature ("FTN") investments, which includes renewable natural gas (RNG) plants, transportation fleet enhancements, ecological restoration projects, among others. In addition, the individual would support due diligence in underwriting new debt / equity investments in RNG, other clean fuels, fleet electrification, sustainable agriculture and other emerging areas. Salary Range: Expected salary range of $120,000-$160,000, based on experience and location. In addition, HASI offers an annual bonus program; 401(k) with company match; an equity incentive program; comprehensive medical, dental and vision benefits; paid time off for vacation, holidays, and sick days; and much more. Education and Prior Work Experience Bachelor's degree from a four-year institution or Master's degree 2-5 years of experience in project finance, investment banking or private equity preferred. Mastery of MS Excel financial modeling and data mining skills, with demonstrable experience working with complex models, is a necessary requirement. Strong interpersonal skills, with the ability to think outside the box, and ask good questions. Excellent written and verbal communication skills. Organized, detail-oriented, manage multiple workstreams in fast paced environment. Dependable and reliable, takes initiative, can work independently, and be a supportive team member. Responsibilities Portfolio Management and Analytics Analyzing performance of the investments in operating portfolio, including various aspects of production, revenue, and operating expenses. Run financial models, sensitivity analysis, including underlying project operating proformas, to review returns and risks. Work closely and collaboratively with project operators, broader portfolio management and investment teams to achieve objectives above. Support Manager / Director in Portfolio Management in all governance activities and engagement with project operators or sponsors related to existing portfolio. Prepare briefing deck and reporting materials for management synthesizing asset performance and avenues for improvement. Support in fundamental assessment of commodity markets, supply and demand balances, regulatory programs, policy dependencies and opportunities impacting FTN portfolio returns. Support efforts related to the syndication of portfolio investments, including preparation of investor-facing materials, coordination of due diligence responses, and transaction execution. Drive portfolio value optimization by proactively identifying levers to enhance project economics, reduce operating risk, and improve investment returns. Investment Due Diligence Work closely with the Investment Team to complement due diligence for debt/equity investments and acquisition activity. Assessment of potential risks from project sponsors, construction / development, operations, technology and market. Diligence terms of the underlying project agreements. Collaborate with in-house and independent engineers on technological review. Apply learnings from broader portfolio in underwriting new investments, particularly key project operating assumptions (production, operating expenses, merchant prices, etc.). EEO STATEMENT The Company maintains a policy of non-discrimination in employment and complies with and supports all Federal, state, and local laws regarding discrimination in employment. Specifically, the Company does not discriminate in employment opportunities or practices against any employee, intern, or applicant on the basis of race, color, gender, sex, sexual orientation, gender identity, religion, ancestry, national origin, age, citizenship status, marital status, pregnancy (including childbirth, lactation, or related medical conditions), mental or physical disability, veteran status, uniformed servicemember status, genetic information (including testing and characteristics), or any other characteristic to the extent prohibited by federal, state, or local law. Decisions regarding staffing, selection, and promotions are made on the basis of individual qualifications related to the requirements of the position.

Posted 30+ days ago

Major Incident Management Support Specialist (Night Shift: Sun - Weds)-logo
Major Incident Management Support Specialist (Night Shift: Sun - Weds)
IT Concepts, Inc.Austin, TX
Thank you for considering IT Concepts dba Kentro, where innovation drives opportunity and collaboration leads to success. Our dynamic community of experts is fully committed to advancing our customers' missions, fostering professional growth, and making a positive impact on our communities. Our transition to Kentro in 2025 reflects a rich legacy built upon the foundation of IT Concepts. Rather than leaving ITC behind, we confidently embrace a future centered around the Core of More. By joining our supportive community, you will find that Kentro is dedicated to your personal and professional development. Together, we can drive meaningful change, spark innovation, and achieve extraordinary milestones. Kentro is hiring a Major Incident Management (MIM) Support Specialist within the VA End Point Support and Operations Monitoring contract. The candidates should have thorough knowledge to create plans to assure effective management, operations, and maintenance of systems and/or networks. Manage teams of system admins and able to prioritize work and identify high risk critical problems and dedicate appropriate resources. Has extensive knowledge of a wide variety of systems and networks to include high volume/high availability systems. Responsibilities: Provide technical expertise in the design, implementation, and ongoing support of the Department of Veterans Affairs (VA) End User support and Operations Monitoring contract within Major Incident Management (MIM). Ensure the VA's IT services are reliable, and disruptions are minimized including handling high and critical priority incidents, providing shift-driven 24/7 coverage, and improving incident response and resolution processes. Enhance MIM Support by: Reducing the frequency and impact of IT service interruptions. Improving the efficiency of incident resolution. Ensuring continuous support for mission-critical operations. Providing detailed analysis and reporting to drive process improvements. Track improvements through agreed metrics including Mean Time to Recovery (MTTR), Incident Resolution Efficiency, Quality Assurance Outcomes, Trends in High Priority Incidents (HPI)/ Critical Priority Incidents (CPI) Incidents and in-line with the Service Level Agreements (SLAs) and response times for High Priority (HPI) and Critical Priority (CPI) incidents. During major incidents, participate in bridge calls and incident resolution activities with the team. Perform day-to-day incident management duties using VA tools like ServiceNow, SharePoint, SQL databases, and the VA Emergency Alerting and Accountability System (EAAS). Communicate and collaborate in a timely manner with VA staff, and other stakeholders to provide necessary information and support during incident management and resolution processes Communicate and coordinate with the Change Management schedule to ensure that incident response activities do not conflict with ongoing changes. Work with Project manager and team members for project deliverables including but not limited to Incident Management Performance Report, MIM Analysis and Reporting Summary, Bridge Call Leadership Documentation, Contracted Personnel Recall and Resource Management Report, Incident Resolution Facilitation Report, Communication and Documentation Records, Incident Response Atmosphere Report, Ticket Management Records, Incident Coordination Report, SNOW Portal Announcements, Change Management Coordination Report, Transcriptions and Bridge Notes, and Seamless Transition and Incident Title Update Report. Observe and provide feedback to continually refine and optimize the incident management process. Provide mentorship and guidance to junior systems administrators and team members. Location: Onsite VA Austin Information Technology Center: 1615 Woodward St, Austin, TX 78741 Work Hours: Sunday- Wednesday 9:30 PM CT - 8 AM CT Health Requirements: This IT Concepts position provides on-site support for the Veterans Health Administration (VHA). The VHA has facility-specific vaccination and testing requirements (outlined below). If chosen for this role, candidates may be required to show proof that the below vaccinations and testing are current. The VHA will provide guidance on specific documents needed and how to request reasonable accommodations. Vaccine requirements may include COVID-19, Influenza, Measles Mumps & Rubella (MMR), Hepatitis B, and/or Varicella. Testing requirements may include Tuberculosis. Bachelor's degree in computer science, electronics engineering or other engineering or technical discipline is required (8 years of additional relevant experience may be substituted for education). 5+ years of experience with a focus on ServiceNow or similar Major Incident Management or similar IT Service Management. Onsite Sunday- Wednesday 9:30 PM CT - 8 AM CT Expertise in troubleshooting and resolving complex technical issues. Excellent communication and interpersonal skills, with the ability to effectively interact with both technical and non-technical stakeholders. Strong analytical and problem-solving skills, with the ability to identify and resolve issues proactively. Ability to work independently and as part of a team. Preferred: ITIL v4 certification. ServiceNow based Incident Management Knowledge of VA's organizational structure and IT environment. Clearance: Ability to obtain and maintain Public Trust Clearance. Must be a US Citizen or Green Card Holder. The Company We believe in generating success collaboratively, enabling long-term mission success, and building trust for the next challenge. With you as our partner, let's solve challenges, think innovatively, and maximize impact. As a valued member of our team, you have the unique opportunity to work in a diverse range of technology and business career paths, all while supporting our nation and delivering innovative technology solutions. We are a close community of experts that pride ourselves on creating an environment defined by teamwork, dedication, and excellence. We hold three ISO certifications (27001:2013, 20000-1:2011, 9001:2015) and two CMMI ML 3 ratings (DEV and SVC). Industry Recognition Growth | Inc 5000's Fastest Growing Private Companies, DC Metro List Fastest Growing; Washington Business Journal: Fastest Growing Companies, Top Performing Small Technology Companies in Greater D.C. Culture | Northern Virginia Technology Council Tech 100 Honoree; Virginia Best Place to Work; Washington Business Journal: Best Places to Work, Corporate Diversity Index Winner- Mid-Size Companies, Companies Owned by People of Color; Department of Labor's HireVets for our work helping veterans transition; SECAF Award of Excellence finalist; Victory Military Friendly Brand; Virginia Values Veterans (V3); Cystic Fibrosis Foundation Corporate Breath Award Benefits We offer competitive benefits package including paid time off, healthcare benefits, supplemental benefits, 401k including an employer match, discount perks, rewards, and more. We invest in our employees- Every employee is eligible for education reimbursement for certifications, degrees, or professional development. Reimbursement amounts may fluctuate due to IRS limitations. We want you to grow as an expert and a leader and offer flexibility for you to take a course, complete a certification, or other professional growth and networking. We are committed to supporting your curiosity and sustaining a culture that prioritizes commitment to continuous professional development. We work hard; we play hard. Kentro is committed to incorporating fun into every day. We dedicate funds for activities - virtual and in-person - e.g., we host happy hours, holiday events, fitness & wellness events, and annual celebrations. In alignment with our commitment to our communities, we also host and attend charity galas/events. We believe in appreciating your commitment and building a positive workspace for you to be creative, innovative, and happy. Commitment Equal Opportunity Employment & VEVRAA Kentro is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to disability, status as a protected veteran or any other status protected by applicable federal, state or local law. Kentro is strongly committed to compliance with VEVRAA and other applicable federal, state, and local laws governing equal employment opportunity. We have developed comprehensive policies and procedures to ensure our hiring practices align with these requirements. As part of our VEVRAA compliance efforts, Kentro has established an equal opportunity plan outlining our commitment to recruiting, hiring, and advancing protected veterans. This plan is regularly reviewed and updated to ensure its effectiveness. We encourage protected veterans to self-identify during the application process. This information is strictly confidential and will only be used for reporting and compliance purposes as required by law. Providing this information is voluntary and will not impact your employment eligibility. Our commitment to equal employment opportunity extends beyond legal compliance. We are dedicated to fostering an inclusive workplace where all employees, including protected veterans, are treated with dignity, respect, and fairness. How to Apply To apply to Kentro Positions- Please click on the: "Apply for this Job" button at the bottom of this Job Description or the button at the top: "Application." Please upload your resume and complete all the application steps. You must submit the application for Kentro to consider you for a position. If you need alternative application methods, please email careers@kentro.us and request assistance. Accommodations To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. If you need to discuss reasonable accommodations, please email careers@kentro.us. #LI-SB1 #kentro

Posted 5 days ago

Sr. Systems Integration/ Account Management Engineer-logo
Sr. Systems Integration/ Account Management Engineer
Contact Government ServicesDetroit, MI
Sr. Systems Integration/ Account Management Engineer Employment Type: Full-Time, Experienced Department: Information Technology CGS is seeking a Systems Integration/ Account Management Engineer to join our team tasked with maintaining an accurate software portfolio inventory. CGS brings motivated, highly skilled, and creative people together to solve the government's most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities. Skills and attributes for success: Ability to maintain inventory records that include, but are not limited to, owner, software name, license information, and period of performance in coordination with Configuration Management practices. Ability to ensure that software is identified, controlled, and properly cared for throughout its lifecycle. Ability to avoid unnecessary asset purchases by promoting software functionality analysis/ comparisons to avoid duplicative software. Ability to avoid over-deployment of software. Ability to ensure software is accepted and licensed. Ability to properly plan for the renewal of software licenses in support of the Program's Configuration Management practices. Ability to apply a continuous improvement approach in enhancing the strategies employed in technology spending, as well as in tracking assets within the Configuration Management. Database (CMDB) throughout their cycle. Ability to support the management of the CMDB and that the content contained is accurate. Ability to support the configuration management practices of identifying hardware and software-related assets as well as CIs, including versioning and dependencies in the asset management tools, attributes, the Contract management library, and the CMBD. Ability to manage inventory of CIs and assets, including dependencies and attributes, making sure that modifications, withdrawals, and additions of existing ones are correctly recorded by the teams in charge in the tools to ensure that the vendor contracts are complied with. Ability to support the lifecycle management of hardware and software until their retirement. Ability to generate and distribute various reports, including compliance reports on current assets and GIs and their status. Ability to perform verification and audit CMDB content. Ability to verify software assets with license contracts, confirm hardware assets with actual inventory, and initiate corrective actions and track them. Ability to manage activities concerning license compliance audits to be able to answer requests from software editors effectively. Ability to ensure process efficiency by implementing the key performance indicators; suggest improvements to the process continuously. Ability to design processes relating to software and hardware asset management, execute, and enhance them. Ability to establish and maintain documentation of procedures, processes, and reports concerning asset and configuration management. Ability to take part in other ITSM processes, or as required perform as a backup to maintain operational activities. Ability to create and execute governance and strategic asset management functions. Ability to perform research on industry best practices and incorporate it with organizational practices. Qualifications: Bachelor's degree or 8 years of work or equivalent experience. Have a firm understanding and practice experience with ITIL and configuration. management best practices. Have a firm understanding and practice experience with managing and maintaining a software library to include SLAs and warranties. Be comfortable and have experience working with various software vendors and vendor licensing models. Ideally, you will also have: Project Management experience or support experience. Our Commitment: Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our client's specific needs. We are committed to solving the most challenging and dynamic problems. For the past seven years, we've been growing our government contracting portfolio, and along the way, we've created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work. Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come. We care about our employees. Therefore, we offer a comprehensive benefits package. Health, Dental, and Vision Life Insurance 401k Flexible Spending Account (Health, Dependent Care, and Commuter) Paid Time Off and Observance of State/Federal Holidays Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Join our team and become part of government innovation! Explore additional job opportunities with CGS on our Job Board: https://cgsfederal.com/join-our-team/ For more information about CGS please visit: https://www.cgsfederal.com or contact: Email: info@cgsfederal.com $145,117 - $209,614 a year

Posted 30+ days ago

Head Of Program Management-logo
Head Of Program Management
CyngnMountain View, CA
About Cyngn Based in Menlo Park, CA, Cyngn is a publicly traded autonomous vehicle company. We have a culture of collaboration, diversity, and continuous learning. Whether at a warehouse, factory, or industrial facility, our self-driving technology can be deployed in various commercial domains across various vehicle form factors. To build this emergent technology, we seek innovative, motivated, and experienced leaders to join our team and move this field forward. If you like to build and create with a team of trusted and passionate colleagues, then Cyngn is the place for you. Key reasons to join Cyngn: We are Small and Big. With under 100 employees, Cyngn is still a company that operates with the energy of a startup. On the other hand, we are publicly traded. Combined, our employees not only work in close-knit teams with close mentorship from company leaders, but they also get access to the liquidity of our publicly traded equity. This gives our small team the opportunity to make a big impact in industries that other people aren't touching-without taking on the risks associated with untested organizations. We Build Today and Deploy Tomorrow. Our employees aren't just researchers but are creating reality. In other words, the autonomous vehicles we're building are designed to go to real clients right away. We are driven by our passion for innovation, our ability to see the entire product, and the real impact of our work in the real world. At Cyngn, the distance between the theoretical and the actual is razor-thin. We aren't robots. We just build them. Read our Glassdoor reviews, and you'll find that one of the best things about working here is the people. We are an inclusive, diverse team of top talent with exceptional synergy. We thrive on open collaboration and a trusting and creative work environment that is fueled by our passion for the industry. At Cyngn, everyone's voice is valued, and each of our unique perspectives is celebrated. It's the people that allow our company to continue to grow bigger and better every day About this role: Cyngn is seeking a Head of Program Management to lead the strategic planning and execution of complex, cross-functional initiatives that power our autonomous vehicle technologies and customer-facing programs. As a senior leader reporting into executive leadership, you will oversee program execution across engineering, product, and operations while also owning the success of our customer support operations. This role is ideal for a systems thinker with strong leadership capabilities, a deep understanding of program management principles, and a proven ability to scale high-impact programs in fast-paced, technical environments. Responsibilities Lead the Program Management function, setting vision, structure, and best practices across the company's most critical initiatives. Own the strategic planning and execution of product roadmaps, development timelines, and company-wide deliverables. Build and manage comprehensive customer support strategies that enhance customer satisfaction and operational scalability. Act as the connective tissue between executives, engineering, operations, and external customers, ensuring alignment on goals, timelines, and deliverables. Translate company objectives and KPIs into program plans and measurable execution frameworks. Proactively identify risks, scope changes, and bottlenecks across cross-functional initiatives and ensure mitigation plans are in place. Track and report program-level KPIs to executive leadership, providing insights and recommendations. Qualifications 10-15+ years of experience in program management, with 5+ years in a leadership capacity, ideally in autonomous vehicles, robotics, or a similarly complex technical industry. Bachelor's degree in Engineering, Computer Science, or a related technical discipline; Master's degree a plus. Proven success managing large-scale, cross-functional programs that include both hardware and software development. Strong leadership, organizational, and communication skills with experience influencing at all levels of an organization. Demonstrated ability to translate executive strategy into executable plans across engineering and operations teams. Deep knowledge of Agile methodologies, SDLC, and hybrid project frameworks. Proficiency with modern program management tools (e.g., Jira, Confluence, Grafana, Asana). PMP certification or equivalent experience strongly preferred. Benefits & Perks Health benefits (Medical, Dental, Vision, HSA and FSA (Health & Dependent Daycare), Employee Assistance Program, 1:1 Health Concierge) Life, Short-term and long-term disability insurance (Cyngn funds 100% of premiums) Company 401(k) Commuter Benefits Flexible vacation policy Stock options for all full-time employees Sabbatical leave opportunity after 5 years with the company Paid Parental Leave Daily lunches for in-office employees and fully-stocked kitchen with snacks and beverages $200,000 - $210,000 a year

Posted 2 weeks ago

Sales Management Trainee-logo
Sales Management Trainee
Enterprise Rent-A-CarStamford, CT
Overview Start your career with Enterprise Mobility! We're hiring immediately for our respected Management Training Program. Whether you see yourself in sales, business development, customer service, retail management, or operations, as a manager in training, you can count on a career path with a clear beginning and an open end that's full of opportunities. With training, development, mentoring, and a culture of promotion from within, you'll always be progressing in your career. This area includes branches in Stamford & Greenwich CT Our Flagship Branch is located at 745 E Main St, Stamford, CT 06902 We offer a robust Benefits Package including, but not limited to: Competitive Compensation - The target compensation for this position is $62704 annually based on a 46 hour workweek, which includes an hourly rate of $24.61 / hr., plus overtime Paid Time Off, starting with 5 days upon hire and receiving a total of 12 days your first year, plus 6 holidays Health, Dental, Vision insurance; Life Insurance; Prescription coverage Employee discounts on car rentals, car purchases and much more! 401(k) retirement plan with company match and profit sharing We're a family-owned, world-class portfolio of brands and leading provider of mobility solutions worldwide. Founded more than 65 years ago with a commitment to the communities that we serve, we operate a global network with 90,000+ dedicated team members across nearly 100 countries, and more than 2.3 million vehicles taking our customers where they want to go. We owe our success to each and every one of our people. That's why we empower everyone on our team with opportunities for growth. Responsibilities We are now hiring for immediate openings in our Management Training program. As a MT, you'll start learning our business from day one while based out of one of our neighborhood branches. You will be entrusted to serve as both the face of Enterprise to customers and partners and the behind-the-scenes operational expert. In our structured program, you will master the knowledge and skills you need to eventually run your own branch, cultivate new business and develop your team. In our hands-on learning environment, you will receive the guidance, mentoring, and support you need to be successful. You will also get out into the community and establish the relationships essential to building your own business. We'll teach you how to excel at customer service, sales and marketing, finance, and operations. And you'll learn what it means to always put our customers first. Ours is a culture of friendly competition, which is critical to growing our business - and your success. Equal Opportunity Employer/Disability/Veterans Qualifications Bachelor's degree required. Must have a minimum of 1 year experience in any of the following: Sales & Customer Service: commission sales, retail, serving/restaurant/bar, or hospitality industry Leadership: military, athletics/team activities, or community, social, or academic organizations Must be at least 18 years old. The ability to operate a motor vehicle is an essential function of this position. Applicants must have a valid, unrestricted driver's license. Must be living within a reasonable commute of no more than 1 hour to the location(s) you are applying to within 30 days of anticipated start date. Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future. Aside from religious observations, must be available to work an average of 46 hours per week.

Posted 30+ days ago

Sales And Management Intern-logo
Sales And Management Intern
The BuckleCedar Rapids, IA
Summary The Sales and Management Intern position's primary responsibility is to fulfill our mission statement, "to create the most enjoyable shopping experience possible for our Guests." Additionally, Sales and Management Interns perform a variety of sales, merchandising and operational tasks assigned by store management (e.g. cashiering, merchandise display and pulls, register procedures, and routine cleaning of facilities). Work closely with the Store Manager to develop an understanding of how Buckle's retail business works and what it takes to excel in management. Essential Duties and Responsibilities This description intends to describe the general nature and level of work performed by Teammates assigned to this job. It is not intended to include all duties, responsibilities and qualifications. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Sales Generation and Guest Service Greet Guests with a friendly, engaging attitude, and is consistently prepared to provide legendary service to each Guest Answer questions regarding the store and its merchandise Recommend, select, and help locate or obtain merchandise based on Guest needs and desires Anticipate and fulfill Guest's needs by suggesting additional items and creating a wardrobing experience Demonstrate product utilizing product knowledge and sales education, consistently sharing that knowledge and education with Team Maintain and share knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices Achieve personal sales-per-hour, average sales and total net sales goals set by Store Management Provide legendary service throughout the store in these top four areas: Front 5, sales floor, fitting rooms, and the register area Help Guests try on or fit merchandise Check out and bag purchases Prepare merchandise for alterations Knowledgeable of all exchange and return procedures for Guests Fill out and effectively use the Sales Presentation Guide (SPG) daily to accomplish goals Meets or above performance standards in all Buckle business builders and guest loyalty including fit appointments, Buckle credit card and guest connect. Place Special Orders or call other stores to find desired merchandise Maintain and build good Guest relationships to develop a client based business Develop and maintain knowledge of Buckle's customer service expectations in order to meet the needs of every Guest Consistently maintain high standards, whether or not the Manager is present Teammate Recruiting, Training and Development Consistently recognize recruiting opportunities by utilizing Jobs & Careers cards, email referrals and Teammate Recommend Maintain a positive attitude at all times creating a positive floor culture Visual Merchandise Management Present merchandise in a manner that will maximize sales and achieve optimum merchandise turn Stay current on product range Work with other Teammates and Guests to identify product improvements, new product ideas and new product feedback Ensure sales floor is consistently sized and new freight is appropriately displayed Operations Ability to work a flexible schedule, which may include mornings, evenings, and weekends, and the day of/day after Thanksgiving and Christmas, based upon store and business needs Open and close cash registers, use magnetic card readers, perform tasks such as counting money, separating charge slips, coupons, and vouchers, balancing cash drawers, and making deposits Watch for and recognize security risks and thefts, and know how to prevent or handle these situations Follow all Loss Prevention guidelines, including daily bag and purse checks Develop and maintain knowledge of Point of Sale ("POS") procedures Understand and execute all policies regarding payments, exchanges and Loss Prevention practices Perform merchandising tasks, such as handling freight, re-merchandising, preparing displays, completing price markdowns, and transfers Consistently maintain a clean, organized, and shoppable store to fulfill Buckle's mission statement Provide feedback to Store Manager and Leadership Team regarding merchandise handling concerns Communicate any policy violations and Teammate or Guest concerns to Store Manager, District Manager, and/or Human Resources in a timely, confidential manner Understand and apply the Buckle's Code of Ethics and all Buckle's policies, procedures, and handbooks Additional duties as assigned Internship Duties Complete Teammate Orientation, Beginning Leadership, and Recruiting, Interviewing and Hiring sections of the Buckle Management Manual Provide weekly reports and progress updates to the Area Manager and District Manager Develop an understanding of Buckle's products, sales presentation and merchandising process Put knowledge into action by managing a product category - set sales goals, educate teammates and track your own results Lead and motivate the team by tracking the specific department or company tool through Performance Tracker. Examples include: Build a Specific Denim Brand Tops Accessories Shoes Buckle Card Activewear Outerwear Swimwear Develop recruiting, merchandising and leadership skills Actively participate monthly in conference calls Take ownership and responsibility for all required assignments within the Internship. Fulfill mission statement by performing job duties with a high level of customer service while contributing to a positive team spirit. Special projects and other duties as assigned. Supervisory Responsibilities This job has no supervisory responsibilities. Part-time Benefits Benefits Available (after applicable waiting period): Teammate Discount Performance Bonuses Employee Assistance Program 401(k) (subject to additional requirements) Paid Sick Time (where required by state) Education and/or Experience In pursuit of a Bachelor's degree from a four-year college or university in relevant field of study; no prior experience or training necessary. Additional Qualifications Interested in long-term commitment with Buckle No visa sponsorship is available Physical Demands The physical demands described here are representative of those that must be met by a Teammate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the Teammate is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; climb or balance and jump; stoop, kneel, crouch, or crawl and talk or hear. The Teammate is occasionally required to sit. Physical ability to lift and maneuver 50 lbs throughout the store and backroom. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Work Environment While performing the duties of this job, the Teammate regularly works in a retail store setting. The noise level in the work environment is usually moderate. Equal Employment Opportunity Buckle is committed to hiring and developing the most qualified Teammates from the available workforce in the communities we serve. Equal employment opportunity has been, and will continue to be, a fundamental principle at Buckle, where employment is based upon personal capabilities and qualifications without discrimination and retaliation because of veteran status, uniformed service member status, race, color, national origin or ancestry, creed, religion, sex, sexual orientation, gender identity or expression, age, pregnancy (including childbirth, lactation, and related medical conditions), national origin or ancestry, physical or mental disability, genetic information (including characteristics and testing), or any other protected characteristic as established by applicable local, state, or federal law. For state specific information, refer to the Teammate Center. #LI-Onsite

Posted 1 week ago

Radiology Technologist - Pain Management-logo
Radiology Technologist - Pain Management
Summit Health, Inc.New Providence, NJ
About Our Company We're a physician-led, patient-centric network committed to simplifying health care and bringing a more connected kind of care. Our primary, multispecialty, and urgent care providers serve millions of patients in traditional practices, patients' homes and virtually through VillageMD and our operating companies Village Medical, Village Medical at Home, Summit Health, CityMD, and Starling Physicians. When you join our team, you become part of a compassionate community of people who work hard every day to make health care better for all. We are innovating value-based care and leveraging integrated applications, population insights and staffing expertise to ensure all patients have access to high-quality, connected care services that provide better outcomes at a reduced total cost of care. Please Note: We will only contact candidates regarding your applications from one of the following domains: @summithealth.com, @citymd.net, @villagemd.com, @villagemedical.com, @westmedgroup.com, @starlingphysicians.com, or @bmctotalcare.com. Job Description Essential Job functions: Assumes accountability for managing delivery of care and patient safety. Prepares patients for procedures providing instructions to obtain desired results, cooperation and to minimize anxiety. Operates CR / Digital X-ray system and imaging equipment properly, safely and in an efficient manner. Obtains and documents patient history and pertinent information. Assesses patients for potential risk factors. Ensures proper identification of patient and demographics. Clarifies / follows Doctor's orders and scans needed information in PACS. Produces quality diagnostic images for interpretation, such as positioning and technique. Maintains x-ray room cleanliness after exam and procedure. Adheres to infection control standards specific to patient care. Demonstrates awareness of Radiation Safety procedures for self and others. Ability to perform procedures in the operating room. Assists Radiologist in performing fluoroscopic procedures. Obtains patient information /chart notes for fluoroscopy procedures. Documents fluoroscopy time and scans paperwork for Radiologist. Ability to use C-Arm equipment and assists Physician/Surgeon with C-Arm use in the ASC department. Ensures C-Arm equipment is in acceptable condition by conducting routine quality control checks. Maintains cleanliness of C-Arm equipment. General Job functions: Demonstrates knowledge and compliance of safety, OSHA, and HIPPA regulations. The ability to perform daily, monthly, semi-annual, and annual Quality Control. The ability to use problem solving, critical thinking and priority setting skills. Strong interpersonal and communication skills are required. Attend department meetings. Other job duties as required. Education, Certification, Computer and Training Requirements: 1-3 years' experience required. Graduated from an accredited Radiology program. Licensed by NJ State DEP. Registered by the American Registry of Radiologic Technologies BLS certification is required. IV certified preferred. Maintain current knowledge of RIS and PACS computer systems. The ability to communicate in English, both orally and in writing, is required. Advanced computer skills including email, Microsoft applications and ability to comprehend and utilize Electronic Medical Record System, RIS and PACS Systems. Pay Range: $37.69 - $47.12 Hourly The provided compensation range is based on industry standards and salary determinations will be made based on numerous factors including but not limited to years of experience and location of position. About Our Commitment Total Rewards at VillageMD Our team members are essential to our mission to reshape healthcare through the power of connection. VillageMD highly values the critical role that health and wellness play in the lives of our team members and their families. Participation in VillageMD's benefit platform includes Medical, Dental, Life, Disability, Vision, FSA coverages and a 401k savings plan. Equal Opportunity Employer Our Company provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to, and does not discriminate on the basis of, race, color, religion, creed, gender/sex, sexual orientation, gender identity and expression (including transgender status), national origin, ancestry, citizenship status, age, disability, genetic information, marital status, pregnancy, military status, veteran status, or any other characteristic protected by applicable federal, state, and local laws. Safety Disclaimer Our Company cares about the safety of our employees and applicants. Our Company does not use chat rooms for job searches or communications. Our Company will never request personal information via informal chat platforms or unsecure email. Our Company will never ask for money or an exchange of money, banking or other personal information prior to the in-person interview. Be aware of potential scams while job seeking. Interviews are conducted at select Our Company locations during regular business hours only. For information on job scams, visit, https://www.consumer.ftc.gov/JobScams or file a complaint at https://www.ftccomplaintassistant.gov/ .

Posted 1 week ago

Operations Management Leadership Program (Omlp) - US - November 2026 Start-logo
Operations Management Leadership Program (Omlp) - US - November 2026 Start
GE AerospaceAuburn, WA
Job Description Summary Are you ready to see your future take flight? At GE Aerospace, we believe the world works better when it flies. We are a world-leading provider of jet engines, components, and integrated systems for commercial and military aircraft. We have a relentless dedication to the future of safe and more sustainable flight and believe in our talented people to make it happen. Job Description Job Summary: The Operations Management Leadership Program (OMLP) offers university graduates a 2-year developmental experience with 3 assignments of 8 months, each building skills and leadership in the supply chain through challenging assignments, an integrated network, and relevant training. This is an excellent opportunity to take your engineering studies forward for manufacturing and supply chain experience with broad exposure to the supply chain (including manufacturing, sourcing, quality, logistics, and Environment, Health & Safety). Upon completion, you will be ready for promotional opportunities to further advance in GE Aerospace. Essential Responsibilities: Program participants will complete assignments in one or more of the following operational areas: Manufacturing Shop Operations Supervisor Sourcing / Materials Management (procurement, material flow), Technical (lean, manufacturing engineer/process engineer) Environment, Health & Safety (site operations support, EHS media support) Qualifications/Requirements: Four-year Engineering or Supply Chain degree, or other relevant major, from an accredited university or college GPA greater than or equal to 3.0 out of 4.0 scale MUST be open to relocation to any site while on program (there are 35+ locations including: Cincinnati, OH; Lynn, MA; Greenville, SC; Strother, KS; Wilmington, NC; Clearwater, FL; etc.) Eligibility Requirements: Any offer of employment is conditioned upon the successful completion of a background investigation and drug screen. Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening. Desired characteristics: Prior intern, co-op, or research experience in engineering or manufacturing / supply chain (preferred) For the OMLPs with a focus on EHS, a four-year degree from an accredited university or college in: Engineering or Environmental Eng.; Environment, Health & Safety; General Science; Industrial Hygiene / Safety; Public Health; Environmental Science. Preference will be given to persons with a major in: Mechanical, Industrial, Electrical or Environmental Engineering from an accredited university or college or any relevant degree. A strong commitment to a career in supply chain or EHS Strong oral and written communication skills Strong interpersonal and leadership skills Ability to influence others and lead small teams Lead initiatives of moderate scope and impact Ability to coordinate several projects simultaneously Effective problem identification and solution skills Proven analytical and organizational ability Ability to solve problems in a team / manufacturing environment Strong interpersonal skills; ability to connect with all levels of the organization showing openness, transparency & humility Benefits: GE provides a comprehensive benefits package that provides access to plans which support the overall wellbeing of our employees and their dependents. These benefits include, but are not limited to, health care coverage (medical, dental, vision, pharmacy), a retirement plan that includes Company Retirement Contribution Savings and a 401K with Company matching, Life Insurance options, Disability coverage, permissive paid time-off, paid parental benefits, tuition reimbursement programs, Employee Assistance Program (EAP), and more. The base salary for this position is set at $77,000 and this position is eligible for a target bonus of 5% of base salary. Relocation support is available for qualified moves to a new city. Performance-based salary increases are reviewed after each completed rotation. Equal Opportunity Employer: GE offers a great work environment, professional development, challenging careers, and competitive compensation. GE is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. This role requires access to U.S. export-controlled information. Therefore, for applicants who are not asylees, refugees, lawful permanent residents or U.S. Citizens (i.e., not a protected individual under the Immigration and Naturalization Act, 8 U.S.C. 1324b(a)(3), otherwise known as a U.S. Person), final offers will be contingent on the ability to obtain authorization for access to U.S. export-controlled information from the U.S. Government. Additional Information GE Aerospace offers a great work environment, professional development, challenging careers, and competitive compensation. GE Aerospace is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. GE Aerospace will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable). Relocation Assistance Provided: Yes

Posted 1 week ago

Clio logo
Senior Manager, Global Escalation Management
ClioToronto, OH
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Job Description

Clio is more than just a tech company-we are a global leader that is transforming the legal experience for all by bettering the lives of legal professionals while increasing access to justice.

Summary:

As Sr. Manager, Global Escalation Management, you will serve as the seniormost leader of our Technical and Executive Escalations functions. You will play a critical role in maturing our escalation management practices, ensuring customers receive timely, effective resolution of their most complex challenges.

This role requires excellent leadership skills, experience leading technical teams, and a history of successfully partnering with Product and Engineering teams and executives to drive system enhancements and product improvements on behalf of our customers.

Reporting to the Senior Director of Customer Support, you will lead the effort to refine escalation criteria, develop incident management strategies, and drive process improvement, all while ensuring that escalations preserve trust internally or externally. You will cultivate deep relationships with Engineering leadership and Development teams to ensure escalations are meaningful and productive-not just noise.

This is a highly cross-functional role that requires strategic thinking, problem-solving, and the ability to influence without authority. Through your leadership, your team will enable customer-facing teams to restore confidence in escalated accounts, resolve issues, and proactively reduce future escalations through structured processes, communication, and collaboration.

What you'll work on:

Escalation & Incident Management

  • Owning the end-to-end escalation process, ensuring incidents are effectively managed and resolved

  • Acting as the bridge between Engineering, Product, Customer Success, and Customer Support to ensure escalations are properly categorized, prioritized, and actioned

  • Clearly articulating customer needs and business impact during escalations and incidents, ensuring appropriate resource mobilization

  • Partnering with Product leaders to drive alignment on escalation urgency and prevent overuse of scarce resources for non-critical issues

  • Leading internal and external communications during escalations, including with company executives, ensuring transparency and trust.

Cross-Functional Leadership & Collaboration

  • Becoming a strategic point of contact for all technical teams, ensuring alignment on priorities and issue resolution

  • Partnering with cross-functional stakeholders to establish appropriate metrics, reports, and reporting cadence

  • Informing and influencing roadmaps and prioritization based on escalations and customer pain points, ensuring long-term resolution of systemic issues.

Continuous Improvement & Prevention

  • Developing proactive escalation prevention mechanisms, using data insights to predict and mitigate potential issues before they escalate

  • Defining key metrics (KPIs, OKRs) to measure and improve escalation resolution efficiency, ensuring continuous learning from each customer engagement

  • Refining internal escalation playbooks, training, and documentation, ensuring internal teams can handle issues more effectively

  • Driving process improvements to enhance operational resilience and reduce friction in customer interactions.

What you bring:

  • 10+ years experience in technical, customer-facing roles, with experience managing incidents and/or escalations

  • A passion for people leadership, with a demonstrated ability to lead teams, identify technical talent, and develop frameworks and action plans to enable career progression

  • Strong ability to build trust with Engineering and Product leaders

  • Problem-solving skills and experience developing and implementing structured, data-driven approaches to complex problems

  • Proven ability to influence without authority and drive alignment across multiple stakeholders in high-pressure situations

  • Strong communication skills, capable of distilling complex technical issues into clear, actionable insights for both technical and non-technical audiences

Bonus Points If You Have

  • Experience resolving technical escalations in mission critical environments, (SaaS, Financial Services, etc.) and/or consulting experience

  • Experience leading continuous improvement programs or cross-functional OKRs

  • An interest in increasing access to justice and transforming the legal industry for all

What you will find here:

Compensation is one of the main components of Clio's Total Rewards Program. We have developed a series of programs and processes to ensure we are creating fair and competitive pay practices that form the foundation of our human and high-performing culture.

Some highlights of our Total Rewards program include:

  • Competitive, equitable salary with top-tier health benefits, dental, and vision insurance

  • Hybrid work environment, with expectation for local Clions (Vancouver, Calgary, Toronto, and Dublin) to be in office minimum 2 days per week on our Anchor Days.

  • Flexible time off policy, with an encouraged 20 days off per year.

  • $2000 annual counseling benefit

  • RRSP matching and RESP contribution

  • Clioversary recognition program with special acknowledgement at 3, 5, 7, and 10 years

The full salary range* for this role is $121,400 to $151,800 to $182,200 CAD.Please note salary bands may differ based on location and local currency. Additionally, benefit offerings may differ depending on the employee's location.

  • We aim to hire all candidates between the minimum and the midpoint of the full salary range. We reserve the midpoint to the maximum of the salary band for internal employees who demonstrate sustained high performance and impact at Clio. The final offer amount for this role will be dependent on individual experience and skillset of the candidate. Please note there are a separate set of salary bands for other regions based on local currency.

Diversity, Inclusion, Belonging and Equity (DIBE) & Accessibility

Our team shows up as their authentic selves, and are united by our mission. We are dedicated to diversity, equity and inclusion. We pride ourselves in building and fostering an environment where our teams feel included, valued, and enabled to do the best work of their careers, wherever they choose to log in from. We believe that different perspectives, skills, backgrounds, and experiences result in higher-performing teams and better innovation. We are committed to equal employment and we encourage candidates from all backgrounds to apply.

Clio provides accessibility accommodations during the recruitment process. Should you require any accommodation, please let us know and we will work with you to meet your needs.

Learn more about our culture at clio.com/careers