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About the Company

Valon is transforming both mortgage servicing and consumer direct lending with a technology-first approach. Backed by Andreessen Horowitz (a16z) and managing over $130 billion in loans, we've built our platforms from the ground up-not on outdated legacy systems-so homeowners, lenders, and investors experience greater transparency, efficiency, and care. By unifying processes into a modern, AI-native operating system, we're leading the way in automation, compliance, and continuous improvement across our servicing and lending businesses.

Our mission is to empower every homeowner by making the mortgage experience simple, secure, and financially empowering. To achieve this, we bring together world-class engineers, servicing experts, lending professionals, and operations leaders who share a passion for improving the homeowner journey. We're not only reshaping what servicing and lending look like today-we're creating opportunities for talented people to help drive the future of the industry.

As we continue to grow, Valon is expanding its footprint across multiple states, opening the door to exciting new roles and career paths. Joining Valon means becoming part of a fast-scaling company where innovation, collaboration, and customer impact go hand in hand. Mortgage is just the beginning-we're building the future of regulated finance, and we want you to be part of it.

Loan Administration at Valon

The Loan Administration team powers all of the operations required to keep Valon running smoothly. From handling all servicing aspects related to special servicing, escrow, payment processing as well as default servicing, the Loan Administration team ensures that homeowners are continuing to get a first-class experience with Valon, all from behind the scenes.

About the Role

We are seeking an experienced Cash Management Specialist who will focus on research, payment applications, payoff processing, and other transaction-related activities. This servicing position will play an integral role in our payment operations. We are looking for a candidate with sharp quantitative abilities, strong attention to detail and the drive to ensure that our homeowner and investor funds are given the highest quality stewardship.

Responsibilities

• Ensure all Cashiering functions are processed in compliance with Valon and investor and/or regulatory requirements.

• Review and post payments received from unidentified checks, Billpay, ACH, and wires to ensure timely and accurate allocation of funds.

• Ensure timely and accurate processing of funds received for homeowner payments, suspense, foreclosures, bankruptcy, and loss mitigation funds.

• Conduct research, but not limited to, missing payments, reallocation requests, interpreting payment histories to verify payment posted data, and payment applications to ensure proper handling and response.

• Process recast modification requests.

• Work closely with other departments in completing specific payment applications and disbursements.

• Process payoff applications and related payoff refunds.

• Help inform product development and enhancements by synthesizing and delivering servicing process/platform feedback to senior leadership

• Other duties as assigned

Ideal Background

• Bachelor's degree preferred

• 1+ years in a cashiering or payments role at a mortgage or financial company preferred

Minimum Qualifications

• Excellent attention to detail and time management abilities

• Sharp analytical and math skills

• Demonstrated attention to detail and quantitative strength

• Ability to work independently and cross-functionally to solve complex problems

• Must be available to collaborate and communicate in regularly held in-person meetings

• Minimum education requirement: High school diploma or GED equivalent required

Benefits

• Compensation: competitive salary and 401k plan

• Health & well-being: we'll invest in your physical and mental well-being with comprehensive medical, dental, & vision benefits

• Food & meals: in-office snacks and drinks, and Bagel Fridays

• Commuter benefits: We offer pre-tax deductions for public transportation, rideshare services, and parking expenses to make your commute more affordable and convenient.

• Grow together: Company-wide orientation for you to successfully onboard and other learning & development opportunities, including regular review cycles that feature 360-degree feedback

• Generous time off: 17 days paid time off, sick days, and 11 company holidays

• Baby bonding time!: 12 weeks off for both birthing and non-birthing parents - fully paid so you can focus your energy on your newest addition

Throughout the interview process, please remember that emails will only be from valon.com email addresses. We will never ask for any personally identifiable information during the interview process itself. Please reach out to talent@valon.com if you have any requests to verify the authenticity of an outreach.

Valon is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. Valon makes hiring decisions based solely on qualifications, merit, and business needs at the time.