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Oracle Sales & Order Management Product Owner
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Overview
Job Description
- Own and administer day-to-day operation of sales and revenue systems
- Own and maintain system configuration for Oracle Fusion Order Management, Oracle Fusion Pricing, Oracle Fusion Channel Revenue Management, Oracle Fusion Sales, and Oracle Fusion Incentive Compensation
- Define, maintain, and enforce business rules for order capture, pricing, rebates, commissions, and customer eligibility
- Independently troubleshoot functional, data, and configuration issues impacting sales and revenue workflows, including issues originating from upstream modules, integrations, extensions, or platform components
- Diagnose and coordinate resolution of cross-module, integration, and data flow issues in partnership with the ERP Manager
- Plan and conduct quarterly testing of enterprise resource planning releases impacting sales, pricing, ordering, rebates, and commissions
- Lead user acceptance testing and formally approve sales-system-related changes prior to production deployment
- Coordinate defect resolution, enhancements, and configuration changes related to sales systems
- Train sales and revenue users on system functionality, enhancements, and process changes
- Develop and maintain training materials, job aids, and standard operating procedures
- Coordinate release-related communications and end-user training activities
- Maintain system configuration documentation, test results, change history, and issue resolution records
- Serve as the primary escalation point for sales and revenue system issues impacting operations or customers
- Strong understanding of order-to-cash and revenue processes
- Demonstrated ability to administer and configure enterprise sales systems
- Strong troubleshooting skills across system configuration, data issues, and cross-system dependencies
- Ability to analyze issues that span multiple systems and identify root cause
- Knowledge of Agile practices including backlog management and iterative delivery
- Knowledge of project management practices including requirements tracking, testing coordination, and release planning
- Strong documentation, communication, and stakeholder coordination skills
- Bachelor’s degree in Business, Sales Operations, Information Systems, or a related field
- Five or more years of experience supporting or administering sales or revenue systems
- Hands-on experience with Oracle Fusion Order Management, Pricing, Sales, or Incentive Compensation
- Experience leading user acceptance testing, release validation, and end-user training
- Experience working with integrated enterprise systems and third-party platforms
- Oracle Fusion Cloud Sales, Order Management, Pricing, Channel Revenue Management, and/or Incentive Compensation certifications preferred;
- Oracle Integration Cloud certification a plus
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