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Housekeeper
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Overview
Job Description
With a culture of recognition and reputation for excellence, ELS is the ideal organization in which to develop a long and successful career!
ELS is hiring for the position of Housekeeper in Lebanon, Pennsylvania.
Housekeeping Lead - Join Our Resort Team!
What You'll Do
The Housekeeping Lead plays a key role in maintaining a clean, safe, and welcoming environment for all guests. This position not only performs daily housekeeping tasks but also oversees a small housekeeping team, ensures cabins and facilities are cleaned according to schedule, and supports overall property operations. The Housekeeping Lead helps ensure every guest enjoys a five-star resort experience.
Your Job Will Include
Leadership & Team Coordination
- Oversee a team of 1-2 housekeepers, providing direction, training, and daily task assignments.
- Review daily rental checkout reports and schedule cleaning of cabins, bathhouses, and common areas accordingly.
- Monitor quality of work performed by housekeeping staff to ensure high standards are consistently met.
- Support a positive, team-focused work environment with open communication.
Housekeeping Duties
- Clean cabins and rentals to prepare for new guests, ensuring all spaces meet resort standards.
- Clean resort office, clubhouse, public areas, bathhouses, and other shared spaces by mopping, dusting, vacuuming, and removing trash.
- Maintain cleanliness of common areas and amenities throughout the day.
Administrative & Reporting Responsibilities
- Pull and review rental cabin checkout and arrival reports to coordinate daily cleaning schedules.
- Track inventory of cleaning supplies and order replenishments as needed.
- Report maintenance concerns in cabins, bathhouses, and public areas to management promptly.
- Maintain accurate documentation related to housekeeping tasks and schedules.
Guest Service & Resort Support
- Assist the Resort Manager in responding to guest inquiries in a timely and professional manner.
- Address guest issues or concerns with a patient, problem-solving attitude.
- Assist with cleanup following resort-sponsored guest events and activities.
- Drive a motorized vehicle for errands or supply pick-up as needed.
- Work closely with management and other staff to ensure coordinated, efficient resort operations.
Experience & Skills You Need
- High school diploma or equivalent.
- 1-3 years of housekeeping experience; previous leadership or supervisory experience is a plus.
- Strong knowledge of cleaning practices, supplies, and equipment.
- Excellent organizational skills, with meticulous attention to detail.
- Ability to manage schedules, prioritize tasks, and oversee a small team.
- Strong communication and interpersonal skills.
- Valid driver's license, good driving record, and current auto insurance.
- Ability to lift up to 50 pounds.
- Willing and able to work a flexible schedule, including weekends and holidays.
Who You Are
- Highly dependable with strong follow-through.
- Takes pride in maintaining clean, well-presented spaces.
- Comfortable directing others and ensuring standards are met.
- Positive, approachable, and guest-service oriented.
- Detail-focused and committed to consistently high-quality work.
In return for your excellent skills and abilities, we offer a comprehensive benefits package including: medical, dental, and vision plans, a generous 401(k) employer match, and paid vacations, holidays, and sick time.
We invite you to visit our web site at www.equitylifestyleproperties.com for additional information regarding our exceptional resort communities.
As an Equal Opportunity Employer, we welcome and thank all applicants.
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