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$18 - $22 / hour
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$40 - $55 / hour
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$70,000 - $80,000 / year
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$25+ / hour
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Posted 30+ days ago
$67,091 - $80,797 / year
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Posted 3 days ago
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Posted 30+ days ago

Agent Channel Sales Manager, Central Pennsylvania
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Job Description
- Identify, recruit, and onboard new agent partners to expand DQE’s footprint in the Harrisburg, Lancaster, York, and Hagerstown markets.
- Develop and implement region-specific strategies to attract high-performing agents and increase channel sales.
- Conduct market research to identify emerging opportunities, competitive dynamics, and areas for strategic expansion.
- Build and maintain strong, productive relationships with agent partners to foster loyalty, drive engagement, and maximize channel performance.
- Provide ongoing training, resources, and support to ensure agents are equipped to effectively represent and sell DQE’s products and services.
- Serve as the primary point of contact for agent partners within the assigned expansion markets.
- Monitor and analyze channel sales performance metrics to identify trends, opportunities, and areas needing improvement.
- Track agent partner performance using KPIs, quotas, and sales targets; develop performance improvement plans when needed.
- Prepare and deliver regular reports on channel performance, sales results, and regional market conditions to senior leadership.
- Use data-driven insights to refine and enhance channel strategy.
- Collaborate with the marketing team to develop and customize promotional materials and campaigns for agent partners in the expansion markets.
- Ensure agents remain informed about new products, services, pricing updates, and promotional offers.
- Support competitive positioning efforts to drive differentiation and agent success.
- Ensure agent partners adhere to DQE policies, procedures, and telecommunications industry regulations.
- Conduct periodic audits and reviews to maintain compliance and quickly resolve any concerns.
- Uphold DQE’s brand reputation by ensuring agents deliver exceptional customer service.
- Address escalated issues or concerns from agents or their customers in a timely and effective manner.
- Strong understanding of telecommunications products, services, and market dynamics.
- Excellent interpersonal and communication skills, with the ability to build relationships and influence stakeholders.
- Proven track record of achieving sales targets and managing channel partnerships.
- Proficiency in CRM software and data analysis tools.
- Strong organizational and problem-solving skills.
- Self-motivated with a proactive approach to sales and partner management.
- Ability to work independently and as part of a team.
- Adaptability and resilience in a dynamic and competitive market.
- Bachelor’s degree in Business, Marketing, or a related field. MBA or advanced degree preferred.
- Minimum of 5 years of experience in channel sales, account management, or a similar role within the telecommunications industry.
- Healthcare
- Dental / Vision
- 401k
- Life Insurance
- Paid Time Off
- Holidays
- Hybrid Work Environment
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