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Join the Game: Become a Field Service Technician at AGS!

Are you tech-savvy, ready to troubleshoot with the best, and have a passion for gaming? AGS is looking for a Field Service Technician to join our team and help keep the game going. If you're excited about working with cutting-edge gaming equipment, solving puzzles, and delivering top-notch customer service, this role is for you!

At AGS, we take various factors into account when determining compensation, such as your skills, experience, industry and technical knowledge as well as geographic work location. These factors can lead to variations in base pay. We adhere to all local pay regulations and requirements.

As a valued employee, you will be eligible for company sponsored benefits that include healthcare, dental, vision, paid time off, a generous 401(k) plan, tuition assistance, and much more.

What You'll Do:

Tech-Savvy Tasks: Dive into the technical side-installing, upgrading, and performing procedures on gaming equipment.

Maintenance Master: Perform preventative and general maintenance on AGS casino products. You'll make sure everything runs smoothly!

Report Wizard: Complete paperwork and reports like a pro-timely, detailed, and accurate.

Customer Service Champion: Provide "best-in-the-business" service to our customers…internal and external.

Troubleshooting Superstar: Fix service incidents quickly and efficiently and escalate issues when needed.

Inventory Hero: Keep track of the necessary parts and inventory to stay on top of your game.

On-Call Rotation: Be part of a weekly on-call rotation with your fellow technicians-because sometimes, the game needs you 24/7.

Safety First: Follow all safety protocols and keep it cool even when troubleshooting in high-energy environments.

What You Bring to the Table:

Education: High School diploma or GED

License to Drive: A valid driver's license, vehicle insurance

Tech Skills: You're a problem solver, with basic knowledge of AC/DC electronics and computer networking (no need to be an expert, we'll help you level up!).