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Overview
Schedule
Flexible-schedule
Full-time
Career level
Senior-level
Remote
Remote
Benefits
Health Insurance
Career Development
Job Description
We’re looking for motivated and dependable individuals to join our growing team. This position focuses on helping members understand their benefits, answering questions, and ensuring every interaction reflects care, professionalism, and integrity. The right candidate brings a people-first attitude and a passion for delivering quality service.
What You’ll Do
Communicate with members through inbound and outbound calls
Schedule and conduct virtual presentations for union members who request information about their benefits
Provide clear explanations of coverage options and assist with enrollment or updates
Complete necessary paperwork and maintain accurate records
Participate in leadership and personal development training
Collaborate with team leaders to enhance member experience and process efficiency
What We Offer
Long-term career growth and advancement opportunities
Flexible hours and the ability to work remotely
Residual income and comprehensive health benefits
1-on-1 mentorship and hands-on training
All-expenses-paid annual trips to exciting destinations (past trips include Puerto Rico, Cancun, Disney, Las Vegas, and the Bahamas)
Minimum Qualifications
Excellent communication and time-management skills
18 years of age or older
Must pass a background check
High school diploma required (college education an asset, but not mandatory)
Experience in customer service, sales, or related fields is helpful but not required
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