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Patient Advocate, Social Work, Per Diem-logo
Patient Advocate, Social Work, Per Diem
UMass Memorial HealthWorcester, Massachusetts
Are you an internal caregiver, student, or contingent worker/agency worker at UMass Memorial Health? CLICK HERE to apply through your Workday account . Exemption Status: Non-Exempt Schedule Details: Monday through Friday Scheduled Hours: 7:30am-5:30pm Shift: 1 - Day Shift, 10 Hours (United States of America) Hours: 0 Cost Center: 10030 - 6201 Office Of Patient Advocacy This position may have a signing bonus available a member of the Recruitment Team will confirm eligibility during the interview process. Everyone Is a Caregiver At UMass Memorial Health, everyone is a caregiver – regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 16,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day. Job Description I. Major Responsibilities 1. Maintains a close working relationship with clinical care teams across the organization to identify potential patient complaints before they arise. 2. Proactively rounds on patients/visitors to ensure a successful patient experience. 3. Liaison with patients/visitors to ensure care is consistent with expectations and facilitates resolution of inconsistencies. 4. Coordinates efforts with all necessary areas of the organization (especially: Legal, Public Relations/Marketing/Communications, Risk Management, Regulatory Affairs, etc.) to resolve complaints, and address issues to prevent future complaints. 5. Ensures suggestions and compliments from patients/visitors are submitted to the appropriate areas. 6. Responsible for investigating, resolving, documenting, communicating, and reporting patient/visitor compliments and concerns, and ensuring regulatory compliance. This includes collaborating with clinicians and drafting letters to patients and insurance carriers. 7. Arranges, mediates, and facilitates meetings between patients and/or staff to foster satisfactory resolution. 8. Must apply an extensive knowledge of clinical processes/systems and of the potential impact of patient complaints on legal, patients’ rights, ethical, political, public image concerns. 9. Collaborates with UMass Memorial Medical Center’s licensed psychiatric units’ staff to promote respect for the Human Rights of Patients and uphold the Six Fundamental Rights of Patients. 10. Provides education to staff regarding optimal approach to patient complaints. 11. Provides consultation to staff, as requested, to help address specific situation. 12. In partnership with the manager, uses documented data to identify areas of improvement across the organization. 13. Uses data to identify themes and trends; provides leadership with information on areas of opportunity throughout the organization and suggested improvements. 14. Respects diverse views and approaches, and contributes in maintaining an environment of professionalism, tolerance, civility and acceptance toward all employees, patients and visitors. Standard Staffing Level Responsibilities: 1. Complies with established departmental policies, procedures, and objectives. 2. Attends variety of meetings, conferences, seminars as required or directed. 3. Demonstrates use of Quality Improvement in daily operations. 4. Complies with all health and safety regulations and requirements. 5. Respects diverse views and approaches, demonstrates Standards of Respect, and contributes to creating and maintaining an environment of professionalism, tolerance, civility and acceptance toward all employees, patients, and visitors. 6. Maintains, regular, reliable, and predictable attendance. 7. Performs other similar and related duties as required or directed. All responsibilities are essential job functions. II. Position Qualifications: License/Certification/Education: Required: 1. Master’s degree in a Healthcare related field. 2. Current Massachusetts Licensed Independent Clinical Social Worker (LICSW) licensure. Preferred: 1. Experience/Skills: Required: 1. Minimum of 3 years clinical experience within their licensed field. 2. Previous experience in a hospital setting. 3. Participation in Human Rights Officer training using training materials offered by the Department of Mental Health. 4. Excellent writing skills to be used in documenting accurate case reports and in writing to patients on behalf of the institution. 5. Excellent communication, mediation, and facilitation skills. 6. Excellent oral presentation skills to be used in speaking to staff at all levels regarding patient issues. 7. Demonstrated experience with data collection and analysis. 8. Demonstrated ability to handle appropriately: sensitive, confidential information. 9. Skillful in interacting with all levels of the institution, showing good judgment in mediating patient complaints. Preferred: 1. Unless certification, licensure or registration is required, an equivalent combination of education and experience which provides proficiency in the areas of responsibility listed in this description may be substituted for the above requirements. Department-specific competencies and their measurements will be developed and maintained in the individual departments. The competencies will be maintained and attached to the departmental job description. Responsible managers will review competencies with position incumbents. III. Physical Demands and Environmental Conditions: Work is considered sedentary. Position requires work indoors in a normal office or patient care environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. We’re striving to make respect a part of everything we do at UMass Memorial Health – for our patients, our community and each other. Our six Standards of Respect are: Acknowledge, Listen, Communicate, Be Responsive, Be a Team Player and Be Kind. If you share these Standards of Respect, we hope you will join our team and help us make respect our standard for everyone, every day. As an equal opportunity and affirmative action employer, UMass Memorial Health recognizes the power of a diverse community and encourages applications from individuals with varied experiences, perspectives and backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, protected veteran status or other status protected by law. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at talentacquisition@umassmemorial.org. We will make every effort to respond to your request for disability assistance as soon as possible.

Posted 1 week ago

Social Services Coordinator-logo
Social Services Coordinator
* Retirement Housing FoundationCouncil Bluffs, Iowa
Job Summary: The Social Service Coordinator plays a key role in supporting the well-being of our residents by identifying their needs and coordinating appropriate services. This position involves building relationships with community service providers, developing health and wellness programs, and advocating for residents. There is an immediate opening for a regular part-time, 36 hours a week, Social Service Coordinator split between 2 buildings; 36-unit senior residential community located in Council Bluffs, IA and 20-unit senior residential community located in Glenwood, IA. Key Responsibilities: Resident Assessment: Evaluate residents' needs to identify services that can enhance their quality of life and promote independence. Service Coordination: Establish and maintain strong connections with local service providers, facilitating access to social, health, and wellness resources. Program Development: Create and sustain educational health and wellness programs tailored to the needs of the residents. Resource Management: Develop and maintain a comprehensive directory of community resources and services available to residents. Advocacy: Act as a resident advocate, empowering residents to advocate for themselves and liaising between residents and community services. Community Liaison: Build and maintain positive relationships with community agencies, networking with service providers, and identifying new services for residents. Communication: Foster effective communication between residents and service providers, ensuring an open and supportive environment. Collaboration: Serve as an advocate and liaison with management, other departments within the housing facility, and external agencies providing social services, health benefits, training, and more. Crisis Intervention: Provide information, referrals, and support for residents in need of crisis intervention and conflict resolution. Referral Monitoring: Track and monitor resident referrals to external agencies, ensuring follow-up and service delivery. Record Keeping: Maintain accurate and up-to-date records, including daily and monthly reports, to document service coordination and resident interactions. Additional Duties: Perform other tasks as assigned to support the mission and goals of RHF. Knowledge & Skills: Supportive Services Expertise: Strong understanding of available supportive services and community resources for older adults. Advocacy & Problem-Solving: Proven ability to advocate for residents' needs and resolve issues. Ethical Standards: Commitment to maintaining high ethical standards and client confidentiality. Collaboration: Ability to work effectively with residents, staff, community partners, and service providers. Independent Work: Capable of working independently and with minimal supervision. Communication: Excellent verbal and written communication skills. Time Management: Strong organizational and time management skills, ensuring timely completion of tasks and resident needs. Technical Proficiency: Proficiency in MS Office Suite, including Word, Excel, PowerPoint, and Outlook. Education & Experience: Preferred: Bachelor’s degree in Gerontology, Human Services, Social Work, Psychology, Sociology, or a related field. Experience Considered: Candidates with relevant work experience will be considered. Preferred Experience: Experience working with diverse groups of seniors and disabled individuals. Compensation: Actual base salary considers several factors including but not limited to geography, job-related knowledge, experience, and budget. The start of the salary range is typically associated with the minimum experience required. The role is considered non-exempt (Part-Time, 36 Hours/Week) may be eligible for overtime pay in accordance with federal and state law. The anticipated base pay range for the position is $20.00 per hour. Benefits: Competitive pay Health, dental, and vision insurance Paid time off and holidays Retirement savings plan Employee assistance and more Term life and Voluntary supplemental life insurance Employees working less than 30 hours per week are not eligible for RHF benefits unless otherwise specified under applicable state or federal laws. Eligibility for specific benefits may vary depending on the position, work schedule, and location in accordance with federal and state labor laws. Why RHF? At RHF, we are dedicated to making a meaningful difference in the lives of our residents. We strive to create vibrant communities where individuals can thrive, regardless of age or background. With over 50 years of experience in providing affordable housing and supportive services, RHF is a mission-driven organization that focuses on the well-being, independence, and dignity of every resident we serve. We offer a collaborative and supportive work environment, opportunities for professional growth, and a commitment to making a lasting impact in the communities we serve. Join us in our mission to create positive change and improve lives—because at RHF, we believe in making every day better for those who need it most.

Posted 30+ days ago

Social Worker PRN-logo
Social Worker PRN
Community Hospice of Northeast FloridaGainesville, Florida
Gainesville, FL 32606 This position, as a member of the Interdisciplinary Group (IDG), provides medical social services and support to patients and their families. The social worker will provide all psychosocial interventions and referrals, assessments, supportive counseling, networking, and resource procurement. Job duties are performed with awareness and respective of the patient’s developmental stage, patient rights, and patient and family personal, cultural, and spiritual beliefs, according to specific program guidelines. Contributes to the smooth functioning of services, attends IDG meetings and advocates for patient/family needs with the team and community at large. Primary Responsibilities: Asses patient/family needs regarding psychosocial history including assessing emotional factors related to terminal illness, psychosocial needs, including risk factors such as mental health, suicidal and homicidal ideation, substance abuse, bereavement risk, and offers recommendations accordingly. Visits patients in various settings, to include but not be limited to: hospice inpatient units, private homes, long term care or assisted living facilities, group homes, shelters, or other locations where services to patients/families may need to occur. Assessing and assists with advanced directives, funeral and memorial planning, assessment of care situation, and the provision of more complicated case management. Assesses for financial needs or barriers, and facilitates referrals as needed to internal and external resources. Provides patient/family education as appropriate and within the scope of practice Identifies and utilizes appropriate community resources and assesses patient/family/caregiver ability to access them. Evaluates patient/family/caregiver response to intervention(s) when referred to community agency and the satisfaction of the services(s) provided. Provides clinical therapeutic services to patients and families such as, but not limited to: (a) Short-term individual counseling (loss, anticipatory grief and bereavement, coping, transition) to patient and/or family, (b) goals of care discussions, (c) crisis intervention, and (d) assistance in addressing/supporting decision-making, ensuring the best interest and rights of the patient Collaborates with ancillary therapeutic services, including but not limited to Child Life services and Music Therapy Evaluates, intervenes, and supports the patient/family/caregivers throughout life transitions, regardless of disease trajectory and location on the continuum of the condition. Participate in IDG meetings as a contributing member of the team in ongoing communication, coordination, and continuity of the patient and family care/service needs from the psychosocial perspective, including the development and revision of the patients POC. Assist the physician and other team members in recognizing and understanding the social/mental stress and/or disorder that exacerbates the symptoms related to terminal illness. Identify family dynamics and communication patterns; assess for special needs related to cultural diversity including communication, space, role of family members and special traditions. Identify the developmental level of patient/family and obstacles to learning or ability to participate in care of patient; assesses caregiver’s ability to function. Identify obstacles to compliance and assist in patient/family/caregiver understanding of goals and interventions; address patient/family/caregiver questions and issues. Educate and evaluate patient/family understanding and acceptance to change in program/level of care; communicate psychosocial information to include goals of care to new care providers, to include hospital or Community Hospice inpatient facility when transfer to a different care setting. May attend patient funeral/memorial services as able and appropriate. Ensure timely completion of all discipline-specific and organizational documentation according to Community Hospice policies and procedures. Participate in sharing information with other professionals through participation in organizations such as NASW. Participates in the organization on call schedule as needed Other duties as assigned. Education & Experience: Master’s Degree in Social Work from an accredited school of Social Work and three (3) years direct service experience. Experience in supportive counseling in group and individual settings, and/or direct service with clients and their families in health care setting. Experience in provision of case management services. Principles, practices and methods of psychosocial services interventions, case management, individual assessment, and counseling techniques including but not limited to grief, loss and bereavement Verbal and written communication, assessment, supportive counseling, working within framework of interdisciplinary team, computer skills. Required Licenses & Certifications: Current State of Florida driver’s license with driving record acceptable to Community Hospice of Northeast Florida insurance carrier, and reliable transportation. We are an equal opportunity employer. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, disability, pregnancy, genetic information, gender, sexual orientation, veteran status, or any other status protected under federal, state, or local law.

Posted 1 week ago

Licensed Independent Social Worker-logo
Licensed Independent Social Worker
Deer OaksLorain, Ohio
Join our dynamic team at Deer Oaks as a Licensed Independent Social Worker (LISW) and be part of an integrated treatment team that makes a difference in the lives of older adults and physically disabled individuals residing in long-term care (LTC) facilities. With our rich history of providing psychological services since 1992, Deer Oaks is a nationally recognized leader in the Long-Term Care (LTC) geriatric field. We contract with thousands of LTC facilities across the country and are now inviting you to join our esteemed organization. In this role, you will be assigned to a facility or facilities in your local community, allowing you to build meaningful connections with the individuals you serve. You will have the opportunity to conduct in-person assessments, provide individual therapy, family therapy, group therapy, and offer essential behavioral management services to a diverse range of individuals who are referred for various issues, including depression, anxiety, grief. Adjustment to changes in medical status, substance abuse, and others typically seen in an outpatient setting. We understand the importance of geriatric-focused training and continuous professional development, which is why we provide ASWB-accredited CEUs and ongoing consultation with our experienced team of clinicians. We are committed to supporting you every step of the way in your career journey. Join our team and enjoy a range of benefits that enhance your work-life balance and support your career: Freedom to create your own schedule, with Monday to Friday hours. No on-call or after-hours work required. Administrative overhead (billing, collections, insurance Specialists, etc.) allows you to focus solely on providing high-quality clinical services. Liability Insurance covered 100% (full-time and part-time) Access to ASWB-accredited CEUs provided by our clinical experts at no cost to you. 401(k) retirement savings plan. Part-time Key Responsibilities: Provide evidence-based psychological services, including screening, assessment, and treatment planning. Manage psychotherapy intakes and treatment plans Collaborate as a part of a multidisciplinary team working with patients in Long-Term Care facilities in your area. Provide individual therapy, family therapy, group therapy, and offer essential behavioral management services. Adhere to ethical principles and professional guidelines. Requirements: Fully licensed as a Licensed Independent Social Worker. Valid driver’s license and reliable transportation Excellent organizational, verbal, written, and interpersonal communication skills. Maintains own schedule of counseling sessions, and utilize Geriatric Notes Tool (GNT) to complete session notes in a timely manner. Maintains professional relationships with patients and facility partners. Ability to work independently and in a team. To explore further information regarding Deer Oaks and potential opportunities with our organization, kindly visit our official website at www.deeroaks.com . Please feel free to schedule a telephone call with me by visiting or alternatively, you can reach out to me directly via email at dmullins@deeroaks.com or by phone at (210) 237-6478 https://calendly.com/dmullins-deeroaks/45min Deena Mullins Recruitment Partner EEO Statement It our policy to provide equal employment opportunity and treat all employees equally regardless of age, race, creed/religion, color, national origin, immigration status or citizenship status, sexual orientation, military or veteran status, sex/gender, gender identity, gender expression, disability, genetic information or genetic predisposition or carrier status, marital status, partnership status, victim of domestic violence, sexual or other reproductive health decisions, or other characteristics protected by applicable law.

Posted 2 weeks ago

Physician - Medical Director for Clinical and Social Care - Grand Rapids, MI-logo
Physician - Medical Director for Clinical and Social Care - Grand Rapids, MI
Corewell HealthGrand Rapids, Michigan
Corewell Health is seeking to fill the position of Medical Director for Clinical & Social Care . The incumbent will collaborate with the Vice President for Health Equity Strategies in embedding health equity into all parts of the organization by integrating public health principles into healthcare. Key activities will include communicating, socializing, and operationalizing an equity-promoting model for integrating clinical and social care; providing technical assistance and other kinds of support to clinical service lines seeking to integrate equity into their work; and serving as an equity ambassador, thought leader, communicator, and co-strategist in collaboration with clinical service lines. This role will also work closely with the VP Community Investments by helping to: amend, draft and approve policies for the School Nurse Program; create processes, procedures and practices that support clinical policies within the School Nurse and Chronic Disease management programs; and provides clinical consultation, clinical subject matter expertise and supports/services to community stakeholders. In addition to working closely with the VP, Health Equity Strategies the VP, Community Investments, this position will also collaborate with the Medical Director, Equitable Outcomes on the Quality Safety and Experience team. The ideal candidate has competencies and experience in both healthcare and public health. Essential Functions: Health Equity - Provide technical support, guidance and advice to clinical service lines seeking to integrate equity into their work; - Serve as a physician champion for health equity across the system, including supporting clinical and operational processes, procedures, programs, policy, and other interventions to advance equity of care; - Attend provider meetings. Huddles, etc. to stay abreast of priorities, concerns, activities, etc. and ensure alignment with enterprise strategy/equity-promoting integrated model for clinical and social care. - Collaborate in ideation, writing, co-lead (as PI or co-PI), and executing grant proposals; - Conduct internal and external presentations (including CMEs); and - Collaborate with Communications and Marketing Teams in creating and disseminating messaging related to the system health equity strategy and the transformation model (i.e., equity-promoting integrated model for clinical and social care - a new model for care delivery). Community Health - Provide clinical support, guidance, oversight, and consultation, as needed, in clinical settings and to community programs including (but not exhaustive): Review, craft and sign off on clinical policies, procedures, guidelines, and clinical pathways, etc.; - Serve as a link, translator, and ambassador between community health and clinical stakeholders to ensure adherence to policies and standards of practice; - Review clinical end points; sign off on billed services and nurses’ standing orders; - Bring latest research and determine best practices & process for clinical decision making and program development; - Serve as PI on grants, as needed; - Sign contracts, as needed, and provide oversight of CLIA-waived lab testing. Qualifications: Required Doctorate MD or DO Preferred Master's Degree MPH or DrPH LIC-Physician (MD) - STATE_MI State of Michigan required Or LIC-Osteopathic Physician (DO) - STATE_MI State of Michigan required Corewell Health Medical Group West: The Corewell Health West Medical Group is part of a not-for-profit health system serving 13 counties in West Michigan. Corewell Health West is a region of Corewell Health™, formerly the BHSH System (Beaumont Health and Spectrum Health) that provides care and coverage with an exceptional team of 60,000+ dedicated people—including more than 11,500 physicians and advanced practice providers and more than 15,000 nurses providing care and services in 22 hospitals, 300+ outpatient locations and several post-acute facilities—and Priority Health, a provider-sponsored health plan serving over 1.2 million members. Through experience and collaboration, we are reimagining a better, more equitable model of health and wellness. About Corewell Health West Michigan People are at the heart of everything we do, and the inspiration for our legacy of outstanding outcomes, innovation, strong community partnerships, philanthropy, and transparency. Corewell Health is a not-for-profit health system that provides health care and coverage with an exceptional team of 60,000+ dedicated people-including more than 11,500 physicians and advanced practice providers and more than 15,000 physicians and advanced Practice providers and more than 15,000 nurses providing care and services in 22 hospitals, 300+ outpatient locations and several post-acute facilities – and Priority Health, a provider-sponsored health plan serving more than 1.2 million members. About Grand Rapids, MI: Grand Rapids is the second-largest city in Michigan, boasting a vibrant downtown scene with hundreds of local restaurants and craft breweries. It is the economic and cultural hub of West Michigan, the fastest growing major city in Michigan, and one of the fastest growing cities in the Midwest. A global canvas of creativity and community, Grand Rapids is home to ArtPrize, concert and theater venues, museums, Frederick Meijer Gardens & Sculpture Park, city owned parks, and is located just 30 minutes away from the beautiful west Michigan lakeshore. With a growing metro area population of over 1 million people, Grand Rapids has been recently identified by Forbes as the #1 best city to raise a family based on cost of living, housing affordability, commute, and education. In 2022, US News ranked Grand Rapids 16th best place to live in the United States out of 150 metro areas. How Corewell Health cares for you Comprehensive benefits package to meet your financial, health, and work/life balance goals. Learn more here . On-demand pay program powered by Payactiv Discounts directory with deals on the things that matter to you, like restaurants, phone plans, spas, and more! Optional identity theft protection, home and auto insurance, pet insurance Traditional and Roth retirement options with service contribution and match savings Eligibility for benefits is determined by employment type and status Primary Location SITE - Corewell Health Place - 100 Corewell Drive NW - Grand Rapids Department Name Health Equity - Admin Employment Type Full time Shift Day (United States of America) Weekly Scheduled Hours 40 Hours of Work 40 Days Worked 5 Weekend Frequency Variable weekends CURRENT COREWELL HEALTH TEAM MEMBERS – Please apply through Find Jobs from your Workday team member account. This career site is for Non-Corewell Health team members only. Corewell Health is committed to providing a safe environment for our team members, patients, visitors, and community. We require a drug-free workplace and require team members to comply with the MMR, Varicella, Tdap, and Influenza vaccine requirement if in an on-site or hybrid workplace category. We are committed to supporting prospective team members who require reasonable accommodations to participate in the job application process, to perform the essential functions of a job, or to enjoy equal benefits and privileges of employment due to a disability, pregnancy, or sincerely held religious belief. Corewell Health grants equal employment opportunity to all qualified persons without regard to race, color, national origin, sex, disability, age, religion, genetic information, marital status, height, weight, gender, pregnancy, sexual orientation, gender identity or expression, veteran status, or any other legally protected category. An interconnected, collaborative culture where all are encouraged to bring their whole selves to work, is vital to the health of our organization. As a health system, we advocate for equity as we care for our patients, our communities, and each other. From workshops that develop cultural intelligence, to our inclusion resource groups for people to find community and empowerment at work, we are dedicated to ongoing resources that advance our values of diversity, equity, and inclusion in all that we do. We invite those that share in our commitment to join our team. You may request assistance in completing the application process by calling 616.486.7447.

Posted 2 weeks ago

Social Worker (MSW) Hospice - PRN- Baytown, LaPorte, Clear Lake-logo
Social Worker (MSW) Hospice - PRN- Baytown, LaPorte, Clear Lake
ML HealthcareHouston, Texas
At Pathways Hospice (Newest Start Up), our associates are our most valuable asset. Each associate provides a service that directly or indirectly affects patients, families, other team members, and the public. We strive to excel in providing the highest quality healthcare and customer service possible, which is incumbent upon the excellence and commitment of our leaders and caregivers. We are located in Houston, TX (Harris County). Ultimately, we will serve the vast majority of Harris County initially, our service will start in the East and Southeast Region of Houston at initial phase of service. (Baytown, LaPorte, Clear Lake, etc.) We are excited to be able to contribute to this grow in this amazing healthcare direct-hospice patient with our newly formed company, contributing to all patients with a continuum of care and long-term care services. It is our goal to DELIVER excellent and patient experiences to every patient and resident family member. Hospice Social Worker MSW PRN Service Areas with Openings: Clear Lake, LaPorte, Baytown The Job Support the successful execution of Pathway’s Hospice mission and Core Values by improving or maintaining each patients’ ability to control everyday physical, mental, emotional, spiritual and psycho-social needs. Responsibilities Plans, develops, organizes implements, evaluates, and direct the social services program of the hospice patient Interviews resident and family during admission process to complete a social history and assessment of the patient to identify problem areas, and to develop rapport Responsible for explaining and obtaining Advanced Directives (Directive to Physician, Medical Power of Attorney) with residents and families. Works with Nursing department to ensure accurate Do Not Resuscitate orders are obtained for patients Develops and implements policies and procedures for identifying the medically-related social and emotional needs of the patient. With qualified supervision or with the appropriate license, applies Social Work Theory, knowledge, methods, ethics and the professional use of self to restore or enhance social, psychosocial, or biopsychosocial functioning of patients. Other duties as assigned Must Haves Must possess a Bachelors or Masters degree in Social Work, must be a licensed social worker in the State of Texas. Minimum of two (2) years of social work experience in a supervisory capacity in a hospice other related medical home health field Must have outstanding organizational skills and possess the ability to deal tactfully with associates, patients, family members, visitors, government agencies/personnel and the general public. Proficient in the use of computer systems (Word, Excel, Electronic Health Record system, etc.) Must be in good standing with the Federal and State Government We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Posted 4 days ago

Line Cook-Lincoln Social-logo
Line Cook-Lincoln Social
Cameron Mitchell ExternalColumbus, Ohio
CAMERON MITCHELL RESTAURANTS is seeking a LINE COOK to join our team! Who are We? We are Great People Delivering Genuine Hospitality. What is Your Role? To make “Raving Fans” of our Associates, Guests, Purveyors, Partners, and the Communities in which we do business. Summary: We believe in putting our Associates first. Our Associates come to work with a positive attitude, creative mindset, and a team mentality. It is the responsibility of our cooks to prepare a variety of hot and cold food items such as salad mixes, sauces, side dishes, and appetizers. Portions, washes, peels, slices, and mixes vegetables, fruits, pasta, and other ingredients from entrees appetizers, salads, and garnishes. Carves and slices meats and cheese. Measure and mixes ingredients to make salad dressings, sauces, salads, and hot and cold food items following recipes. At Cameron Mitchell Restaurants, we put our associates first and strive to continually offer great benefits and perks listed below: Opportunities for career growth, 80% of all positions promoted from within Dining discounts at any of our 60+ restaurants Health benefits for eligible associates Inclusive, fun, and creative environment Flexible scheduling, paid time off, and closed 7 major holidays! Starting pay $15.00-$24.00/hour based on experience WHAT WE ARE LOOKING FOR: Genuine approach to hospitality Individuals who exemplify leadership, kindness, and positivity “Yes, is the Answer!” Mentality Those that value teamwork, family, and community ESSENTIAL FUNCTIONS OF THE POSITION INCLUDE, BUT ARE NOT LIMITED TO: Reports to work on time as indicated on the work schedule. Uniform meets restaurant requirements and is maintained and cleaned. Practices positive personal hygiene and cleanliness habits during all work shifts. Preps all food to ensure that all items are prepared according to company specifications, recipes, procedures, plate presentation, and quality standards. Ensures our guests have a superior dining experience by correctly prepping food products. Displays proper food safety techniques in handling and preparation. This includes proper personal hygiene, hand washing, gloves, knife skills, etc. Knows emergency procedures for the restaurant. Maintains the highest degree of sanitation, cleanliness, and food safety for the work area to include prep tables, countertops, refrigeration units, floors, walls, and shelving. Accomplishes all job duties while adhering to all safety guidelines and practices throughout the shift. Immediately reports any unsafe condition or unsafe act, accident, or injury. Cameron Mitchell Restaurants is an Equal Opportunity Employer celebrating diversity & committed to creating an inclusive environment for all Associates.

Posted 30+ days ago

Licensed Clinical Social Worker LCSW-logo
Licensed Clinical Social Worker LCSW
Senior Care TherapyRichland Township, Pennsylvania
Licensed Clinical Social Worker LCSW Are you passionate about working with an underserved and rewarding population? Looking for a clinical role without the administrative burden, and one that offers real work-life balance? If so, read on and apply today! Senior Care Therapy is seeking full-time or part-time Licensed Clinical Social Workers to join our mission of providing in-person psychotherapy services to the geriatric population. We currently serve over 300 Skilled Nursing Facilities including sub-acute, long-term care, and assisted livings throughout NJ, NY, PA, and MD. As a clinician owned and operated company, SCT takes pride in providing supportive counseling through patient-centered psychology services that has a meaningful impact on residents' mood, functioning, and overall quality of life. By working collaboratively with facility staff, SCT aims to improve outcomes for both residents and the care teams that support them. We are committed to providing the highest level of psychological services and to being at the forefront of ever-changing regulations, needs, and trends. At SCT, we handle all the administrative responsibilities -- including billing, insurance, credentialing, and pre certifications --- so you can do what you do best: providing exceptional clinical care! What We Provide: Customizable Part-time or Full-Time opportunities available, tailored to align with your personal and professional goals. 32-hour and 40-hour equivalent work week opportunities Salary ranges from $56,000-$85,000 with Uncapped FFS Bonus Opportunity! Part Time: Fee for Service Opportunities Rewarding experiences working with the senior population Flexible Daytime Hours with Autonomy No Admin Tasks! No cancellations! No no-shows! EHR Your Way! Efficient, user friendly, clinician designed EMR. SCT University Psychologist led training on day one with ongoing support. Clinical Team Support: peer-to-peer learning. Cutting-edge Resources & Mentorship: We champion your growth with abundant resources, mentorship, and career advice to set you up for unparalleled success Medical, Dental, Vision, Life Insurance, Short-Term Disability, Long-Term Disability, Ancillary Benefits (Full-Time) 401(k) plan with up to 3% company match offered Day 1! (PT and FT) Malpractice Insurance Provided PTO & Holiday (Full-Time) Key Responsibilities: Conduct individual and group psychotherapy sessions for patients in a subacute or skilled nursing facility. Assess, diagnose, and treat a wide range of emotional and behavioral health conditions, including depression, anxiety, adjustment disorders, and cognitive decline. Develop and implement evidence-based treatment plans tailored to the needs of each patient. Collaborate with facility staff, interdisciplinary teams, and family members to support patient care. Maintain accurate and timely clinical documentation in accordance with regulatory standards using our clinician-designed electronic medical/health system (EHR). Monitor patient progress and adjust treatment plans as needed. Requirements: Active and unrestricted license to practice as a Licensed Clinical Social Worker in State applying for. Effective oral and written communication in English Basic proficiency with technology, including electronic health records (EHR). Strong organizational and documentation skills, with attention to regulatory compliance. Ability to provide in-person services at assigned facilities, up to 45 minutes. Ability to walk, stand, and move between patient rooms and offices within the facility throughout the day. Full Vaccination and Booster Status may be required in some facilities. Preferred Qualifications: Previous clinical experience in a subacute, long-term care, or geriatric healthcare setting. History of treating Anxiety, Depression and Adjustment Disorders. Psych or Addictions experience is a plus. Excellent time management and organizational skills. SCT welcomes individuals with a variety of licensure types to join our exceptional team. We encourage you to reach out directly to learn more about current openings! Currently Hiring for Clinical Psychologist, LCSW, LPC, LMHC, and LMFT located in NJ, NY, PA, or MD. Senior Care Therapy, LLC (SCT) is an Equal Employment Opportunity Employer. We are committed to providing an environment of mutual respect where all employment decisions are made on an individual basis without regard to characteristics protected by federal, state, or local law. Senior Care Therapy, LLC (SCT) believes that supporting a respectful and inclusive workplace is critical to our success. SCT is committed to making our application process to all applicants and will provide reasonable accommodation upon request as required.

Posted 2 weeks ago

Licensed Social Work Associate (LSWA)-logo
Licensed Social Work Associate (LSWA)
Bend HealthBoston, Massachusetts
Position is remote, 100% tele-health. **Clinical hours and supervision are included with this position!! Who we are: Bend Health is revolutionizing the treatment of mental health conditions for kids and teens. Our innovative technology achieves better outcomes and leads to happier, healthier lives while ensuring stigma, costs, and logistics are no longer barriers. Come and be part of a fun, collaborative, supportive, motivated, and data-driven team that’s creating the first scalable and integrated model in mental healthcare for kids and teens. Help us shape the future of pediatric mental health and bend the healthcare system to work better for everyone. Today’s world can be intense and stressful, and it’s taking an unprecedented toll on kids, teens, and families. Bend Health’s collaborative care model relies on therapy to help families manage the ups and downs of everyday life. These challenges could involve managing emotions, challenging negative thinking, and reducing stress and anxiety. We are looking for a full-time MSW passionate about whole-person, whole-family mental health care to join our clinical team. This position reports to a Clinical Supervisor. Mental Health Specialist: Can live in any time zone but must be willing to work EST (11 am-8 pm EST) What you’ll do: Practice evidence-based techniques to motivate, guide, and help our members meet their goals successfully Facilitating groups Document services provided in our proprietary EMR Participate in team meetings, including case presentations and other activities promoting professional growth Collaborate regularly on cases with other team members Staff cases weekly with the Clinical Supervisor Who you are: Registered Associate Social Worker in the state of Massachusetts (LSWA) The ability to manage a caseload, recall case details; maintain confidentiality of information Ability to provide written case narratives and reports Knowledge of and ability to apply effective assessment, interviewing, and counseling techniques Ability to work autonomously as well as with a team Tech-savvy and experienced in care management Ability to work collaboratively with a growth mindset Strong organizational skills and excitement about a dynamic work environment Warm and engaging interaction style Passionate about helping kids and teens achieve goals Possess sensitivity, emotional intelligence, and empathy Strong communication skills, including active listening in a virtual setting Comfortable with ambiguity while encompassing flexibility and adaptability within a fast­-paced start-up environment Preferred Education and Training: Certification: Master’s Degree in Social Work from an MSW-accredited program Experience training or facilitating groups Experience in a medical SW setting Experience in intensive outpatient or inpatient therapeutic programs Experience leading and managing organizational change for care team members Tech-savvy and comfortable practicing telehealth via video Experience working with pediatrics, young adults, and families Experience with Google Suites The salary range for United States residents is $70k-$80k per year. Pay is based on several factors, including but not limited to education, work experience, certifications, etc. In addition to your salary, Bend Health offers a comprehensive benefits package, incentive and recognition programs, equity, and 401k contribution (all benefits are subject to eligibility requirements). Come join us to expand access to quality mental health care for kids, teens, and families! We want to inform you regarding fraudulent postings and communications from individuals posing as Bend Health employees to job seekers. Please look at our current openings to ensure they match with third-party job hosting sites. If you are applying for a position with us, we will always take the following steps: We will only email you from the @bendhealth.com domain Our screenings and interviews will be via phone or Zoom/Google Meets Video - Never chat or instant message We will not send you a check until you are actively employed We will never ask you for personal payment or require you to purchase equipment We are here to help if you have any questions or concerns about a job posting. Please reach out directly to hiring@bendhealth.com for inquiries. Thank you again for your interest, and we look forward to connecting with you! At Bend Health, we believe that our diverse perspectives are our biggest strengths - and that embracing them will create real change in healthcare. As an equal opportunity employer, we are committed to building an inclusive environment where you can be you.

Posted 30+ days ago

Middle School Social Studies Teacher-logo
Middle School Social Studies Teacher
Lansing School DistrictLansing, Michigan
The Lansing School District serves over 10,000 PreK-12 students across 25 school buildings in the increasingly diverse urban community of Lansing, MI. We are unique compared to other districts because of the wide variety of exciting and innovative educational options from which families and staff members can choose. All of Lansing School District’s team members are dedicated to our mission to provide an excellent education to all students in a safe and nurturing environment. In pursuit of this mission, we are hiring new social studies teachers. This individual will ensure our students receive world-class instruction in a safe and welcoming environment. Teachers must work to build inclusive, nurturing classrooms where students can be themselves and work collaboratively towards common learning goals. Teachers will work alongside other teachers, parents, and students to ensure they are providing the best education experience to all students. Minimum Qualifications Bachelor's degree in education or social science field (i.e. history, political science, etc.) Previous experience working with middle school and high school students Alignment with Lansing School District's mission and values Preferred Qualifications Valid Michigan teaching certificate with a secondary social studies endorsement (i.e. CQ, CX, or RX preferred but possible to accept RA, RB, RC, RI, or any of the other phased out subject specific endorsements) Previous teaching experience in an urban setting Training in CRPBIS and other related instructional methodologies Job Responsibilities Demonstrate passion for and expertise of history, economics, government and other secondary social studies content Provide world-class instruction in social studies to middle and high school students Use data to guide and effectively differentiate instruction Learn and grow by incorporating feedback from school leaders, colleagues, students, and professional development sessions Build relationships with students and parents to ensure a safe, welcoming, and engaging learning environment Other duties as assigned to best support the Lansing School District mission $46,942 - $95,000 a year We honor years of experience in equivalent roles, and we honor additional degrees beyond a BA/BS. At the Lansing School District, we champion diversity, equity, and inclusion, providing equal opportunities to all qualified applicants regardless of race, color, religion, sex, national origin, age, disability, or sexual orientation. We foster a rich environment for professional growth and student experiences by valuing diverse perspectives. As an equal opportunity employer, we invite passionate individuals dedicated to educational excellence to apply for our positions . We value internal mobility and list "Strong Internal Candidate" when considering an internal candidate before posting a job. We still encourage all candidates to apply. Complete the attached online application at your earliest convenience. If selected, we will contact you to set up an interview. While we strive to provide prompt feedback, the high volume of applicants may limit our ability to do so. All of our jobs will be posted for at least 10 days (unless otherwise noted), but we will review applications on a rolling basis. External candidates interested in multiple positions within the same department need only apply to one posting and can indicate other roles of interest in the final question. We will consider your application for various roles based on your qualifications. Internal candidates should apply using their SSO email address and submit separate applications for each role of interest. Thank you for your interest in joining our mission-driven team. We look forward to meeting you! This job description is intended to outline the general responsibilities and qualifications for the position. It is not an exhaustive list of duties, and the Lansing School District reserves the right to modify job responsibilities as needed. Due to the evolving needs of the District, additional job responsibilities may be assigned (depending on funding sources).

Posted 30+ days ago

Licensed Medical Social Worker LMSW Home Health PRN-logo
Licensed Medical Social Worker LMSW Home Health PRN
Elara CaringBrownwood, Texas
At Elara Caring, we have a unique opportunity to play a huge role in the growth of an entire home care industry. Here, each employee has the chance to make a real difference by carrying out our mission every day. Join our elite team of healthcare professionals, providing the Right Care, at the Right Time, in the Right Place. Job Description: Medical Social Worker At Elara Caring, we care where you are and believe the best place for your care is where you live. We know there’s no place like home, and that’s why our teams continue to provide high-quality care to more than 65,000 patients each day in their preferred home setting. Wherever our patients call home and wherever they are on their health journey, we care. Each team member has a part to play in this mission. This means you have countless ways to make a difference as a Medical Social Worker. Being a part of something this great, starts by carrying out our mission every day through your true calling: developing an amazing team of compassionate and dedicated healthcare providers. As a growing organization we invite you to share your information with us for consideration for future career opportunities. This is an exciting chance to connect with our compassionate and dedicated team, who truly value your unique skills and experiences in delivering exceptional care to those we serve! To continue to be an industry pioneer delivering unparalleled care, we need a Medical Social Worker commitment and compassion. Are you one of them? If so, apply today! Why Join the Elara Caring mission? Work autonomy and flexible schedules 1:1 patient care Supportive and collaborative environment Competitive compensation package Tuition reimbursement for full-time staff and continuing education opportunities for all employees Comprehensive insurance plans for medical, dental, and vision benefits 401(K) with employer match Paid time off, paid holidays, family and pet bereavement Pet insurance As a Medical Social Worker, you’ll contribute to our success in the following ways: Ensures that all activities performed align with the vision of Elara Caring’s board of directors, executive team, and the leadership of the Home Health team. Assesses patients to identify the psychosocial, financial, and environmental needs of patients as evidenced by documentation, clinical records, case conferences, team report, call-in logs, and on-site evaluations. Makes the initial social work evaluation visit and reevaluates the patient’s social work needs during each following visit. Communicates significant findings, problems, and changes in condition or environment to the Supervisor, the physician and/or other personnel involved with patient care. Reports unsafe conditions and the outcome of each visit to the appropriate Supervisor by the end of the day. Implements the plan for patient safety, using patient, family, and community resources. Participates in implementation and development of the Plan of Care to ensure quality and continuity of care and proper discharge planning. Verifies the Plan of Care prior to each visit and provides care according to physician’s orders, assessment data, and established standards and guidelines. Initiates and revises the Plan of Care in response to identified patient care issues. Writes physician orders to cover additional visits and changes to the plan of care, per agency policy. Incorporates patient care goals established in the plan of care, as evidenced by documentation in clinical note. Performs appropriate skilled services/interventions in accordance with accepted standards of practice and certified by the patient’s physician. Counsels, instructs, and includes the patient and family in following the Plan of Care and meeting social work-related needs. What is Required? Master’s Degree or Doctoral Degree in Social Work from a school of Social Work accredited by the Council of Social Work Education 1+ year of social work experience in a healthcare setting. Current State License as a Social Worker Excellent verbal and written communication skills You will report to the Branch Administrator. This is not a comprehensive list of all job responsibilities ; a full job description will be provided. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace. #LI-SD1 We value the unique skills of veterans and military spouses. We encourage applications from military veterans and their families. Elara Caring provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age (40 and older), national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, protected veteran status, or any other basis prohibited under applicable federal, state or local law. Elara Caring participates in E-Verify and we will provide the Federal Government with your Form I-9 information to confirm that you are authorized to work in the United States. Employers like Elara Caring can only use E-Verify once you have accepted the job offer and completed the Form I-9. At Elara Caring, pay and compensation are determined by a variety of factors, including education, job-related knowledge, skills, training, and experience. Our compensation structure reflects the cost of labor across different U.S. geographic markets, and may vary based on location. This is not a comprehensive list of all job responsibilities and requirements; upon request, a job description can be provided. If you are an individual with a disability and are unable or limited in your ability to use or access our career site as a result of your disability, you may request reasonable accommodations by reaching out to recruiting@elara.com.

Posted 1 day ago

Social Worker, Long Term Care - PRN-logo
Social Worker, Long Term Care - PRN
The Evangelical Lutheran Good Samaritan SocietyLoveland, Colorado
Sanford Health is one of the largest and fastest-growing not-for-profit health systems in the United States. We’re proud to offer many development and advancement opportunities to our nearly 50,000 members of the Sanford Family who are dedicated to the work of health and healing across our broad footprint. Work Shift: 8 Hours - Varied Shifts (United States of America) Scheduled Weekly Hours: 0 Salary Range: $22.75 - $36.50 Union Position: No Department Details On average the work week could be 16-20 hours a week. Then fill in for when others are on PTO, so some weeks they can get 40 hours a week. Days of the week are flexible. Summary Provides supportive services/counseling on healthcare and home care programs and services. Serves as a member of the interdisciplinary team in providing assistance with social, emotional and economical concerns of patients/clients/residents and families/caregivers, thus enabling them to achieve or maintain an optimal level of functioning by coordinating and planning programs. Job Description Provides crisis intervention and assists families in understanding the implications and complexities of medical situations. Coordinates healthcare programs among patients/clients/residents, families/caregivers and psychosocial and healthcare teams/communities. Demonstrates knowledge of human behavior and developmental stages. Responds to suspected abuse, neglect or violence in accordance with the National Association of Social Work Code of Ethics policies and procedures alongside the appropriate state laws. Develops appropriate plan of care for patients/clients/residents and families/caregivers by obtaining resources from the social, health and human services agencies. Provides referrals, current information and/or education regarding programs and services available. Demonstrates commitment to the organization by utilizing time effectively, participating in special projects/assignments and exhibiting flexibility when necessary. Demonstrates professionalism by participating in care conferences and transitional rounding, serving as an advocate. Demonstrates efficacy in critical thinking, problem solving and decision-making. Possesses written and verbal communication skills while establishing a rapport with patients/clients/residents, families/caregivers and communities and healthcare teams/communities. Displays independent judgement. Actively participates with the healthcare teams. Depending on department may be providing social services for donors and transplant recipients. Qualifications Bachelor’s degree in Social Work from an accredited curriculum required. If hired prior to January 1, 2009, a bachelor’s degree in Social Work or another related field was acceptable. If working in Minnesota, other education accepted according to and based upon Minnesota statue. Healthcare and/or mental health hospital experience preferred. Depending on location, Basic Life Support (BLS) certification required within six weeks of employment. Depending on position, may be required to possess multi-state licensure privilege. Must possess a license in good standing in state(s) of practice: In Iowa: Licensed Bachelor Social Worker (LBSW) In Minnesota: Licensed Social Worker (LSW) or other allowed credential based on Minnesota statue In North Dakota: Licensed Baccalaureate Social Worker (LBSW) In South Dakota: Social Worker license (SW) GSS locations: Licensure or certification as a social worker in the state where the location is located, if required by State Social Work licensing board. Sanford is an EEO/AA Employer M/F/Disability/Vet. If you are an individual with a disability and would like to request an accommodation for help with your online application, please call 1-877-673-0854 or send an email to talent@sanfordhealth.org.

Posted 1 day ago

Care Coordinator/Social Worker-logo
Care Coordinator/Social Worker
Easter Seals HawaiiLihue, Hawaii
If you love working with children and helping them achieve their goals and thrive, you've come to the right place! At Easterseals Hawaii, the Care Coordinator (EI) is truly a trusted source for support, who can make all the difference for client families with a child diagnosed with or showing early signs of developmental delay. And that's just the beginning, as our Care Coordinators help create a rich learning environment where a child can make progress, meet treatment goals, and maximize their learning potential. Our Early Intervention services offer a comprehensive, research-based program for children from birth to 3 years with disabilities or at risk of not meeting their developmental milestones. The ideal candidate has prior experience working with children with a developmental delay. They will also understand that parents and families are the most essential part of a child's development and, as a result, work alongside the family to provide individualized treatment for their child. Joining Easterseals also means that you want to be part of a culture and community focused on equality and belonging so all people of all abilities can live their best lives and thrive. ESSENTIAL JOB FUNCTIONS Coordinates child development monitoring and intervention services to children, ages 0-3yrs, who have been identified as having, or being at risk of developmental delay or disability. Models’ strategies and provide education to parents/care providers/families to promote their child’s unique development. Collaborates with the team to create and monitors child outcomes and services on the child’s Individualized Family Service Plan. Collaborates with the State of Hawaii Department of Health’s Early Intervention Section and meets all funder required program guidelines, timelines, and caseload reporting. Meets productivity requirements for assigned caseload and provides effective intervention strategies, transition materials, community resources, care coordinator outcome support and communication, both with families and with the multidisciplinary team. Under direction of the Early Intervention Program Manager, facilities weekly Family Support Team meetings Schedules and coordinates regular home visits or telepractice visits based on family’s preference for service delivery with family/care providers for natural environment intervention activities and family education. Coordinates family visits with other providers according to the individual needs of the child. Assesses, evaluates, and consults on child’s developmental progress using discipline-specific, evidence-based assessment tools. Completes billing and service plan documentation (i.e. service notes, intake forms, consents, transition forms, meeting notifications and prior written notices) within required program guideline timelines. Provides recommendations and educational materials through written and verbal communication to families/care providers. Explains the Primary Service Provider Coaching Model of Early Intervention service delivery and supports families through care coordination coaching to foster their child’s unique development. Provides other resources and suggests referrals to other support services as needed. Remains current regarding new research, current trends and developments in special education and related fields. Completes additional job duties as assigned by supervisors/management. Must report in person to assigned office location a minimum of 4 days per week, up to 5 days per week, dependent on program needs as directed by management team. Must report in person to assigned office location within 24 hours as directed by EIS. QUALIFICATIONS Minimum Education, Experience & Training Equivalent to: Bachelor’s degree in Social Work, Social Service, Education or equivalent from an accredited college or university program. Active LSW or LCSW license required. One (1) year minimum experience in professional social work is highly preferred. Experience working with children with special needs in the field of early intervention is highly preferred . Knowledge & Skills: Significant knowledge with developmental disabilities, familiarity with ADA and Individuals with Disabilities Educational Act (IDEA) guidelines, and inclusion. The understanding and compatibility to interact with families, professionals, and paraprofessionals within a Primary Service Provider model of service delivery, using an approach that involves giving and receiving peer coaching. Understanding of and respect for children with special needs and their families. Ability to be attentive to input from families regarding their child’s preferences by utilizing a strength-based approach with culturally competent practices. Sensitive to working with an ethnically, linguistically, culturally, and economically diverse population. A commitment to the values of the organization while demonstrating good judgment, flexibility, patience and discretion when dealing with confidential and sensitive matters. Must manage day-to-day responsibilities without supervision. Clear and concise verbal and written communication skills and the ability to communicate effectively with people at all levels within the organization. Proficient in Microsoft Office (Outlook, Word, Excel, etc.), Zoom, Microsoft Teams, and related computer software and applications. Work calmly with behavioral and health related incidents. Alertness to respond to audio and visual cues from participants and their families, other staff members and the environment. Handle multiple tasks, adhere to timelines, and process urgent projects while maintaining an attention to detail. Respond appropriately and immediately to emergencies as defined by ESH Emergency Procedure Guide/Safety Manual. Physical Requirements: Must be able to communicate effectively within the work environment, read and write using the primary language with the workplace. Frequent bending, reaching, squatting, kneeling, twisting in order to observe, assess, and interact with clients. Frequent sitting on the floor in families’ homes to administer evaluations that can last up to 90 minutes. Occasional lifting, carrying, and loading/unloading toys and materials up to and including 25 lbs. to 50 lbs. used in home visits. Visual and auditory ability to work with clients, staff and others in the workplace continuously. Frequent speaking and listening (25-75%) to clients, staff, and others in the workplace. Frequent driving (to and from office and client homes). Frequent exposure to disability disorders in clients; occasional emergency situation; occasional exposure to trauma; constant client contact and decision making; constant concentration required when working with clients. Frequent work inside client homes; occasional work in outdoor settings. Utilize computer, cell phone (iPhone), desk phone and scanner/printer. Frequent sitting. CONDITIONS OF EMPLOYMENT Must obtain and maintain criminal record clearance through the Department of Justice (DOJ). The People & Performance Department must analyze DOJ/FBI live scan reports in accordance with applicable Federal, State, and Local laws, as well as fitness for the position. Reliable transportation needed. Must have valid Hawaii Driver’s License/insurance and maintain a clean driving record. Must pass health screenings, obtain vaccinations and clear TB testing based on company policies. Must obtain and maintain clearance through the Office of Inspector General. Must attend any required training. Time Type: Full time Compensation: $62,000 - $70,000 Annually The statements contained in this job description reflect general details as necessary to describe the principal functions of this job. It should not be considered an all-inclusive listing of work requirements. Individuals may perform other duties as assigned, including work in other functional areas as deemed fit for the organization. Easterseals Hawaii is an equal opportunity employer.

Posted 30+ days ago

Medical Social Work - Casual-logo
Medical Social Work - Casual
The Nebraska Medical CenterOmaha, Nebraska
Serious Medicine is what we do. Being extraordinary is who we are. Every colleague plays a key role in upholding this promise to our patients and their families. Shift: First Shift (United States of America) Nebraska Medicine is seeking a talented individual to join us a Medical Social Worker for our Casual shift. Position Highlights: Benefit of being part of a large Social Work department led by Social Workers. Fast paced position coordinating with multidisciplinary teams to discharge patients to the next level of care. Supportive counseling in relation to adjustment of acute medical events Experience in medical setting preferred but not required. Shift: This is a casual position for primarily weekday coverage If you have questions regarding the Medical Social Worker position, please contact recruiter jwhitmarsh@nebraskamed.com Why Nebraska Medicine : Our shared values reflect who we are and why we’re here and include, Innovation, Teamwork, Excellence, Accountability, Courage and Healing. Competitive Benefits including retirement match contribution, PTO accrual, tuition reimbursement Lead the world in transforming lives to create a healthy future for all individuals and communities through premier educational programs, innovative research and extraordinary patient care Forbes Magazine recognizes us in their list of American’s top employers and the best employer in Nebraska Duties: Medical Social Work - Casual Provide counseling and intervention in order to assist in meeting the social, psychological, rehabilitative, protective, financial, and discharge planning needs of patients requiring continuing care or adjustment to lifestyle changes following discharge. Provide assessment and consultative services to ensure assistance for patients and families with personal and/or environmental difficulties which predispose illness or interfere with obtaining maximum benefits from medical care. Required Qualifications: Medical Social Work - Casual Master's degree in social work from a Council on Social Work Education (CSWE) accredited university required. Minimum of two years of experience in social work required. Knowledge of professional guidelines regarding confidentiality of client and staff information required. Competent in the use of a variety of computer applications, including Microsoft Excel and Word required. Ability to work effectively with diverse patient groups and their families required. Must demonstrate excellent communication skills both verbally and in writing required. Must demonstrate personal traits of a high-level commitment, motivation and energy, team orientation, and professionalism required. Knowledge of health care services and resources required. Ability to work independently required. Strong analytical skills required. Certified Social Worker (CSW) by Nebraska law OR Provisional Certified Master of Social Work (PCMSW) required. Geriatric department specific - Licensed Clinical Social Worker (LCSW) required. Basic Life Support (BLS) certification required, must be from an American Heart Association (AHA) endorsed program (effective for new hires starting January 1, 2023 or later). Preferred Qualifications: Medical Social Work - Casual Licensed Clinical Social Worker (LCSW) preferred. Nebraska Medicine is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, marital status, sex, age, national origin, disability, genetic information, sexual orientation, gender identity and protected veterans’ status.

Posted 2 weeks ago

Bilingual Licensed Clinical Social Worker LCSW (Russian Speaking)-logo
Bilingual Licensed Clinical Social Worker LCSW (Russian Speaking)
Senior Care TherapyMiddletown, New Jersey
Bilingual Licensed Clinical Social Worker LCSW Russian Speaking Are you passionate about working with an underserved and rewarding population? Looking for a clinical role without the administrative burden, and one that offers real work-life balance? If so, read on and apply today! Senior Care Therapy is seeking full-time or part-time Licensed Clinical Social Workers to join our mission of providing in-person psychotherapy services to the geriatric population. We currently serve over 300 Skilled Nursing Facilities including sub-acute, long-term care, and assisted livings throughout NJ, NY, PA, and MD. As a clinician owned and operated company, SCT takes pride in providing supportive counseling through patient-centered psychology services that has a meaningful impact on residents' mood, functioning, and overall quality of life. By working collaboratively with facility staff, SCT aims to improve outcomes for both residents and the care teams that support them. We are committed to providing the highest level of psychological services and to being at the forefront of ever-changing regulations, needs, and trends. At SCT, we handle all the administrative responsibilities -- including billing, insurance, credentialing, and pre certifications --- so you can do what you do best: providing exceptional clinical care! What We Provide: Customizable Part-time or Full-Time opportunities available, tailored to align with your personal and professional goals. 32-hour and 40-hour equivalent work week opportunities Salary ranges from $56,000-$85,000 with Uncapped FFS Bonus Opportunity! Part Time: Fee for Service Opportunities Rewarding experiences working with the senior population Flexible Daytime Hours with Autonomy No Admin Tasks! No cancellations! No no-shows! EHR Your Way! Efficient, user friendly, clinician designed EMR. SCT University Psychologist led training on day one with ongoing support. Clinical Team Support: peer-to-peer learning. Cutting-edge Resources & Mentorship: We champion your growth with abundant resources, mentorship, and career advice to set you up for unparalleled success Medical, Dental, Vision, Life Insurance, Short-Term Disability, Long-Term Disability, Ancillary Benefits (Full-Time) 401(k) plan with up to 3% company match offered Day 1! (PT and FT) Malpractice Insurance Provided PTO & Holiday (Full-Time) Key Responsibilities: Conduct individual and group psychotherapy sessions for patients in a subacute or skilled nursing facility. Assess, diagnose, and treat a wide range of emotional and behavioral health conditions, including depression, anxiety, adjustment disorders, and cognitive decline. Develop and implement evidence-based treatment plans tailored to the needs of each patient. Collaborate with facility staff, interdisciplinary teams, and family members to support patient care. Maintain accurate and timely clinical documentation in accordance with regulatory standards using our clinician-designed electronic medical/health system (EHR). Monitor patient progress and adjust treatment plans as needed. Requirements: Active and unrestricted license to practice as a Licensed Clinical Social Worker in State applying for. Effective oral and written communication in English and Russian (Bilingual Position) Basic proficiency with technology, including electronic health records (EHR). Strong organizational and documentation skills, with attention to regulatory compliance. Ability to provide in-person services at assigned facilities, up to 45 minutes. Ability to walk, stand, and move between patient rooms and offices within the facility throughout the day. Full Vaccination and Booster Status may be required in some facilities. Preferred Qualifications: Previous clinical experience in a subacute, long-term care, or geriatric healthcare setting. History of treating Anxiety, Depression and Adjustment Disorders. Psych or Addictions experience is a plus. Excellent time management and organizational skills. SCT welcomes individuals with a variety of licensure types to join our exceptional team. We encourage you to reach out directly to learn more about current openings! Currently Hiring for Clinical Psychologist, LCSW, LPC, LMHC, and LMFT located in NJ, NY, PA, or MD. Senior Care Therapy, LLC (SCT) is an Equal Employment Opportunity Employer. We are committed to providing an environment of mutual respect where all employment decisions are made on an individual basis without regard to characteristics protected by federal, state, or local law. Senior Care Therapy, LLC (SCT) believes that supporting a respectful and inclusive workplace is critical to our success. SCT is committed to making our application process to all applicants and will provide reasonable accommodation upon request as required.

Posted 1 week ago

Family Preservation Specialist - Social Services-logo
Family Preservation Specialist - Social Services
Choices CareersShreveport, Louisiana
Our Intercept program serves a broad population of youth, including those involved with multiple child-serving systems and those at high risk of removal from their families. The program specializes in diverting youth from out of home placements by helping their families safely maintain youth in their home environment. The Intercept Specialist is responsible for providing intensive home-based interventions and case management activities to families. The Intercept Specialist will provide guidance and treatment resources for youth and families in their own homes. The Intercept Specialist assures care is delivered in a manner consistent with strength-based, family-centered, and culturally competent values, offers consultation and education to all providers regarding the values of the model, monitors progress toward treatment goals, and assures that all necessary data for evaluation is gathered and recorded. Essential Duties and Responsibilities Can articulate the mission, vision and values of Choices and the practice of the Intercept model. Manages a typical caseload of 4-6 families within the financial parameters of the case rate or other established financial protocol. Effectively manages a schedule that includes meeting with families a minimum of 3 times per week, maintaining accurate documentation and actively participates in weekly supervision and consultation meetings. Maintains a flexible, non-traditional schedule including evenings and weekends in order to provide services to families based upon their availability. Maintains a flexible, non-traditional schedule for crisis support M-F 24/hours a day with weekend rotations. Ensures all elements on the task timeline are completed within their associated time parameters. Communicates timely with Supervisor and other members of the team to coordinate services for youth and families Willingly completes other duties as assigned to advance the mission of Choices. Qualifications Minimum of a bachelor’s degree in social work or related human service field is required. A master’s degree is preferred. One year of experience partnering with youth and/or families within the context of social services or education required. Strong knowledge of and genuine respect for youth and adults with mental health issues and a firm commitment to empowering their families. Strong communication and writing skills. Bilingual skills (especially Spanish) a plus. Highly organized and detail oriented. Must possess a valid driver’s license in state of residence and auto insurance. Demonstrated ability to: Work effectively with internal and external individuals, including other professionals in the community. Work effectively as a member of a team. Effectively communicate to various internal and external audiences in both person and through various electronic media. Manage time and work effectively Effectively manage multiple priorities simultaneously. Hourly Rate: $19.23 - $20.19 ($40,000-$42,000 annually) Benefits Include: Medical, Dental, Vision Employer Paid Life Insurance, Short & Long Term Disability 401k Match Tuition Reimbursement Paid Parental Leave Generous PTO plan Qualified employer for the Public Service Loan Forgiveness Program

Posted 30+ days ago

Medical Social Worker II-logo
Medical Social Worker II
Sutter Valley HospitalsRoseville, California
We are so glad you are interested in joining Sutter Health! Organization: SMCS-Valley Administration Position Overview: Provides biopsychosocial assessment, crisis intervention, short term counseling, advocacy, and linkage to resources and planning for transitions of care for patients and their families/significant others of all ages in any patient care setting. Provides psycho-education and may facilitate support groups. Provides consultation on psychosocial aspects of care as a member of the interdisciplinary team; serves as a liaison to community programs and collaborates with the multidisciplinary treatment on discharge planning. May provide education to staff and other hospital departments and participates on committees as requested. Job Description : EDUCATION: Master's: Social Work TYPICAL EXPERIENCE: 2 years recent relevant experience. SKILLS AND KNOWLEDGE: Clinical skills in biopsychosocial assessment and clinical interventions, including crisis intervention, intervention with patient/family behavioral issues, grief counseling, supportive counseling, adjustment to illness, life review/end of life support, behavioral change therapy, motivational interviewing, short-term family counseling, group facilitation. Collaboration skills and ability to work effectively on a team. Skills in patient and family advocacy. Knowledge of transitions of care and community resources. Knowledge of post cute levels of care and resource needs for discharge planning Knowledge of child, elder and dependent adult abuse, crimes against persons reporting requirements, and other significant regulations affecting clinical social work practice (e.g. Tarasoff, patient confidentiality). Knowledge of behavioral health and the skills to assess mental health functioning, high risk behaviors, depression, anxiety, or other psychiatric conditions impacting hospitalization or transitions of care. Knowledge of suicidal behavior, and the skills necessary to assess lethality, and to develop and implement an appropriate plan of care. Knowledge of substance use and the skills to assess level of addiction, motivation for change, and to develop and implement an appropriate plan of care. Knowledge and understanding of the influence of cultural and spiritual values in social work practice. Knowledge and skills necessary to provide psychosocial care appropriate to the age-specific needs of newborns, children, adolescents, adults and elders. Knowledge of palliative care, goals of care discussions, and the psychosocial needs of the patient and family at end-of-life. Knowledge of bioethics and legal issues impacting patient care. Demonstrated ability to effectively communicate, both verbally and in writing. Must demonstrate interpersonal and organizational skills, to work effectively in a fast-paced environment with rapidly changing priorities and competing demands. Proficient in using a computer to accurately enter and extract data, send and receive email, calendar appointments, and use task lists as will be using a variety of computer software programs. Knowledge of local county/state/federal resources for at-risk population. Job Shift: Nights Schedule: Part Time Shift Hours: 8 Days of the Week: Variable Weekend Requirements: Rotating Weekends Benefits: Yes Unions: No Position Status: Non-Exempt Weekly Hours: 28 Employee Status: Regular Sutter Health is an equal opportunity employer EOE/M/F/Disability/Veterans. Pay Range is $49.35 to $66.61 / hour The salary range for this role may vary above or below the posted range as determined by location. This range has not been adjusted for any specific geographic differential applicable by area where the position may be filled. Compensation takes into account several factors including but not limited to a candidate’s experience, education, skills, licensure and certifications, department equity, training and organizational needs. Base pay is just one piece of the total rewards program offered by Sutter Health. Eligible roles also qualify for a comprehensive benefits package. ​

Posted 1 week ago

Internship (BSW - Elkridge) 2025-2026 Social Work Fieldwork-logo
Internship (BSW - Elkridge) 2025-2026 Social Work Fieldwork
Sheppard Pratt CareersElkridge, Maryland
Opportunity Summary: This internship experience will provide an opportunity to work with a range of patient populations while developing professional and interpersonal skills needed to become a competent social worker. The process for applying to an internship program with Sheppard Pratt should be initiated by the respective college/university field placement department prior to submitting an internship application on the Sheppard Pratt’s website. Sheppard Pratt can only accept interns from schools with an affiliation agreement. Eligibility Requirements: Students applying to this internship must demonstrate effective time management as well as efficient oral and written communication skills. Students must be willing to work with a team while also demonstrating the ability to be self-motivated. Time Frame: This opportunity will run from September 2025 - April 2026. Learning Model: Students will be under the supervision of a licensed social worker and will learn through observation, demonstration, and ongoing feedback to ensure that each individual’s learning needs can be met fully and in an individual manner. Self-reflection, self-evaluation, and peer critique will further help to advance professional growth and development. Student Expectations: Report to the unit 2 days a week Serve a variety of patient populations on either our child& adolescent or adult service lines and day programs. Complete a comprehensive psychosocial assessment. Communicate with patient’s family/guardian. Communicate with internal and external treatment team members. Assist with Discharge Planning Conduct clinical groups 1-2 times a week. Readiness to learn from all experiences. Demonstrate patience and compassion when working with those with mental illnesses.

Posted 2 weeks ago

Medical Social Worker - Case Management - Sharp Grossmont Hospital - Full Time - Day Shift-logo
Medical Social Worker - Case Management - Sharp Grossmont Hospital - Full Time - Day Shift
Sharp HealthCareLa Mesa, California
Hours : Shift Start Time: 8 AM Shift End Time: 4:30 PM AWS Hours Requirement: 8/40 - 8 Hour Shift Additional Shift Information: Weekend Requirements: As Needed On-Call Required: No Hourly Pay Range (Minimum - Midpoint - Maximum): $41.440 - $53.470 - $65.490 The stated pay scale reflects the range that Sharp reasonably expects to pay for this position. The actual pay rate and pay grade for this position will be dependent on a variety of factors, including an applicant’s years of experience, unique skills and abilities, education, alignment with similar internal candidates, marketplace factors, other requirements for the position, and employer business practices. What You Will Do The Case Management Social Worker provides appropriate patient/family counseling for issues related to life changes, negative family dynamics, community resources and assistance with application for alternative funding, income related sources and initiates the patient outcome reporting process. The Social Worker receives referrals from the Case Manager. Required Qualifications Master's Degree in Social Work. 1 Year discharge planning experience. 3 Years medical social work experience including patient/family counseling. Preferred Qualifications Hospital experience. California BBS Licensed Clinical Social Worker (LCSW) - CA Board of Behavioral Sciences -PREFERRED Essential Functions Collaboration and communication Maintains required social work credentials in good standing. Complies with the Standards of Case Management Practice for Case Managers, Code of Professional Conduct for Case Managers, Code of Professional Conduct for Case Managers, NASW Standards and Sharp Grossmont Hospital. Complies with all operational policies. Participates in facility in-service activities that promote greater understanding of the case management process. Demonstrates ongoing willingnessto increase case management knowledge base. Appropriately receives constructive guidance from immediate supervisor. Represents the facility to other healthcare professionals, current and potential referral sources and the general public in accordance with the mission and philosophy of Sharp Grossmont Hospital. Preserves the basic human right of expression, decision, action and personal dignity for all patients/families. Respects the cultural diversity of all patients/families and employes of Sharp Grossmont Hospital. Department improvement Provides input in the development and improvement of departmental policies. Attends and participates in the monthly departmental meetings including case review presentations. Demonstrates knowledge of and adherence to departmental policies. Government resource coordination Identifies appropriate service agencies addressing identified needs of patient/family. Obtains necessary application information to appropriate agency services. Upon family request, assist in the application processes and facilitates forwarding of applications to appropriate agencies. Meets with patient/family when they request assistance to determine status of agency application when social worker assistance has not been utilized. Keeps Case Manager apprised of agency applications and status. Psychosocial services Provides appropriate patient/family counseling within the scope of social work practice. Collaborates with the Case Manager, RN, or MD to identify psychological needs beyond the scope of social work practice and identify resources to meet these needs. Collaborates with the Resource Center in obtaining necessary approval from payor to make referrals to appropriate sources for services beyond the scope of social work practice. Collaborates with the Resource Center to develop objective documentation to demonstrate neessity for referral to psychosocial resources unavailable throught regular benefits. Provides updates to Case Manager as appropriate and to interdisciplinary team related to patient/family issues that may effect the inpatient stay and/or discharge plan. Maintains ongoing communication with patient/family. Acts to assertively manage inpatient cost related to psychosocial issues while collaborating with the Case Manager to appropriately move the patient along the continuum of care. Referral management Collaborates with Case Manager in utilizing the six (6) essential activities of case management when referral is received. Assesses the patient's social services needs by collecting in-depth information, from all available resources, about the patient's situation and functioning to identify individual needs in order to assist in the development of a comprehensive case management plan that will address those needs. Plans action oriented and time specific objectives and goals designed to meet the client's needs as identified through the assessment process. Implements the social service plan that will lead to accomplishing the goals set forth in the case management plan. Coordinates by organizing, securing, integrating and modifying the resources necessary to accomplish the goals set forth in the case management plan. Monitors the plan in an ongoing process by gathering sufficient information from all relevant resources about the plan in order to determine its effectiveness. Repeatedly evaluates, at appropriate intervals, the effectiveness of the plan in reaching the desired outcomes and goals while modifying any or all components of the plan as necessary. Sharp HealthCare is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, gender identity, sexual orientation, age, status as a protected veteran, among other things, or status as a qualified individual with disability or any other protected class

Posted 1 week ago

Pop and Internet Culture Social Editor - Weekends-logo
Pop and Internet Culture Social Editor - Weekends
ComplexNew York, New York
Company And Culture Created in 2002 by Marc Eckō, Complex is a leading global youth entertainment network showcasing the evolution of major pop culture categories, including streetwear and style, music, sneakers, and sports. Complex is a juggernaut in the content and culture space, delivering unprecedented global reach. Complex is the world’s definitive cultural commerce, content, and experiential platform. We have created an all-new operating system built for the next generation, seamlessly integrating discovery, inspiration, community, and shopping. The company represents an expansion of the original vision with a deep understanding of convergence culture and its impact on contemporary society. Whether through video, long-form editorial, or social content, Complex tells stories that engage dynamic conversation with our communities. Our internet-breaking cover stories document the heroes of culture and take them to the next level through product collaboration and shoppability. Complex has become experts in creating immersive environments at our IRL experiences and cultural events. ComplexCon is our flagship festival bringing together the world’s most influential brands and artists for an unforgettable weekend of style, sneakers, art, design, food, music, inspiration and more. Join us to help redefine the way people shop, while building a global marketplace that moves at the speed of culture. Complex is committed to building a high performing team that is passionate about what they do and the communities we serve. Everyone at Complex truly believes in the company and its mission; it’s a requirement for working here. There is synergy within the teams that make Complex what it is, a well-oiled machine. Employees are at the forefront of the company's success because every one of us is given the opportunity to provide suggestions, feedback, and direction What You'll Do Working Days & Hours: Thursday: 6pm to 1am ET Friday: 6pm to 1am ET Saturday: 5pm to 1am ET Sunday: 10am to 5pm ET Execute the voice of Complex Pop Culture social (Facebook, Twitter/X, Instagram, TikTok) on all of our social platforms, exhibiting excellent judgment and audience-sensitive framing. Create, curate, and be responsible for all content published to Facebook, Twitter, and Instagram for Complex Pop Culture, specifically focusing on streaming and creator culture. Lead community management, moderation, and DM management using a deep understanding of the Complex tone and voice. Surface and pitch viral, breaking, and social-friendly content to our news team. Develop creative assets in Photoshop and Premiere/CapCut. Ideate, source, and create original real-time content for all Complex Pop and Internet Culture audiences, identifying memes and trends at the cusp of virality. Support all social goals (growth, traffic, views, and engagement) and be accountable for providing vertical-specific tactics, strategic pivots, and added direction when needed. Track and share social and platform best practices with internal teams, providing best-in-class examples where possible. Manage workflow of editorial social posts, working with the branded social team to coordinate posting and schedules, when necessary. Who You Are 2-3 years of social media and editorial experience with a publisher or brand Extensive knowledge of internet culture, with a specific focus on streamers and creators relevant to the Complex audience A deep understanding of the Complex Pop Culture content, voice, and tone Positive, intuitive, proactive, and collaborative team player Strong writing and communication skills, proofreading experience, and quick decision-making skills Must be willing to work nights and occasional holidays for coverage of live events Robust knowledge of streetwear/fashion and how it connects to areas such as pop culture + sports + music Possess a deep understanding and fluency of all social media platforms (Facebook, Instagram, Twitter, TikTok, YouTube Shorts) Proven track record in driving audience and consumer action on social Remain up-to-date on what our competitive set is doing to ensure that our lane isn’t being stepped on Self-management skills + take charge attitude Proficient in Adobe Creative Suite and Premiere Pro What You Bring Possesses an entrepreneurial spirit Thinks strategically and analytically Pushes for creative and out-of-the-box ideas Action-oriented Drives results Cultivates innovation $28 - $28 an hour The Pay Range, which consists of rate of pay per hour, for this position is listed. Actual pay will vary based on factors including, but not limited to location, experience, and performance. We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. The above statements cover what are generally believed to be principal and essential functions of the job. Specific circumstances may allow or require some incumbents assigned to the job to perform a different combination of duties. Complex participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

Posted 1 week ago

UMass Memorial Health logo
Patient Advocate, Social Work, Per Diem
UMass Memorial HealthWorcester, Massachusetts
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Job Description

Are you an internal caregiver, student, or contingent worker/agency worker at UMass Memorial Health? CLICK HERE to apply through your Workday account.

Exemption Status:

Non-Exempt

Schedule Details:

Monday through Friday

Scheduled Hours:

7:30am-5:30pm

Shift:

1 - Day Shift, 10 Hours (United States of America)

Hours:

0

Cost Center:

10030 - 6201 Office Of Patient Advocacy

This position may have a signing bonus available a member of the Recruitment Team will confirm eligibility during the interview process.

Everyone Is a Caregiver

At UMass Memorial Health, everyone is a caregiver – regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 16,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day.

Job Description

I. Major Responsibilities

1. Maintains a close working relationship with clinical care teams across the organization to identify potential patient complaints before they arise.

2. Proactively rounds on patients/visitors to ensure a successful patient experience.

3. Liaison with patients/visitors to ensure care is consistent with expectations and facilitates resolution of inconsistencies.

4. Coordinates efforts with all necessary areas of the organization (especially: Legal, Public Relations/Marketing/Communications, Risk Management, Regulatory Affairs, etc.) to resolve complaints, and address issues to prevent future complaints.

5. Ensures suggestions and compliments from patients/visitors are submitted to the appropriate areas.

6. Responsible for investigating, resolving, documenting, communicating, and reporting patient/visitor compliments and concerns, and ensuring regulatory compliance. This includes collaborating with clinicians and drafting letters to patients and insurance carriers.

7. Arranges, mediates, and facilitates meetings between patients and/or staff to foster satisfactory resolution.

8. Must apply an extensive knowledge of clinical processes/systems and of the potential impact of patient complaints on legal, patients’ rights, ethical, political, public image concerns.

9. Collaborates with UMass Memorial Medical Center’s licensed psychiatric units’ staff to promote respect for the Human Rights of Patients and uphold the Six Fundamental Rights of Patients.

10. Provides education to staff regarding optimal approach to patient complaints.

11. Provides consultation to staff, as requested, to help address specific situation.

12. In partnership with the manager, uses documented data to identify areas of improvement across the organization.

13. Uses data to identify themes and trends; provides leadership with information on areas of opportunity throughout the organization and suggested improvements.

14. Respects diverse views and approaches, and contributes in maintaining an environment of professionalism, tolerance, civility and acceptance toward all employees, patients and visitors.

Standard Staffing Level Responsibilities:

1. Complies with established departmental policies, procedures, and objectives.

2. Attends variety of meetings, conferences, seminars as required or directed.

3. Demonstrates use of Quality Improvement in daily operations.

4. Complies with all health and safety regulations and requirements.

5. Respects diverse views and approaches, demonstrates Standards of Respect, and contributes to creating and maintaining an environment of professionalism, tolerance, civility and acceptance toward all employees, patients, and visitors.

6. Maintains, regular, reliable, and predictable attendance.

7. Performs other similar and related duties as required or directed.

All responsibilities are essential job functions.

II. Position Qualifications:

License/Certification/Education:

Required:

1. Master’s degree in a Healthcare related field.

2. Current Massachusetts Licensed Independent Clinical Social Worker (LICSW) licensure.

Preferred:

1.

Experience/Skills:

Required:

1. Minimum of 3 years clinical experience within their licensed field.

2. Previous experience in a hospital setting.

3. Participation in Human Rights Officer training using training materials offered by the Department of Mental Health.

4. Excellent writing skills to be used in documenting accurate case reports and in writing to patients on behalf of the institution.

5. Excellent communication, mediation, and facilitation skills.

6. Excellent oral presentation skills to be used in speaking to staff at all levels regarding patient issues.

7. Demonstrated experience with data collection and analysis.

8. Demonstrated ability to handle appropriately: sensitive, confidential information.

9. Skillful in interacting with all levels of the institution, showing good judgment in mediating patient complaints.

Preferred:

1.

Unless certification, licensure or registration is required, an equivalent combination of education and experience which provides proficiency in the areas of responsibility listed in this description may be substituted for the above requirements.

Department-specific competencies and their measurements will be developed and maintained in the individual departments. The competencies will be maintained and attached to the departmental job description. Responsible managers will review competencies with position incumbents.

III. Physical Demands and Environmental Conditions:

Work is considered sedentary. Position requires work indoors in a normal office or patient care environment.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

We’re striving to make respect a part of everything we do at UMass Memorial Health – for our patients, our community and each other. Our six Standards of Respect are: Acknowledge, Listen, Communicate, Be Responsive, Be a Team Player and Be Kind. If you share these Standards of Respect, we hope you will join our team and help us make respect our standard for everyone, every day.

As an equal opportunity and affirmative action employer, UMass Memorial Health recognizes the power of a diverse community and encourages applications from individuals with varied experiences, perspectives and backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, protected veteran status or other status protected by law.

If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at talentacquisition@umassmemorial.org. We will make every effort to respond to your request for disability assistance as soon as possible.