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DSV - Global transport and logistics

In 1976, ten independent hauliers joined forces and founded DSV in Denmark. Since then, DSV has evolved to become the world's 3rd largest supplier of global solutions within transport and logistics. Today, we add value to our customers' entire supply chain by transporting, storing, packaging, re-packaging, processing and clearing all types of goods. We work every day from our many offices in more than 80 countries to ensure a steady supply of goods to production lines, outlets, stores and consumers all over the world. Our reach is global yet our presence is local and close to our customers. Read more at www.dsv.com

Location: Multiple Locations

Division: Solutions

Job Posting Title: Supervisor- Media RMA

Time Type: Salary

Summary

The Operations Supervisor is responsible for overseeing the day-to-day operations of freight handling, ensuring timely and efficient movement of goods. This role involves coordinating with various stakeholders, managing operational processes, and ensuring compliance with company policies and regulatory requirements.

Duties and Responsibilities

• Lead and supervise a team of freight handlers and operational staff.

• Assign tasks, provide guidance, and monitor performance to ensure efficient operations.

• Coordinate the loading, unloading, and handling of freight shipments.

• Ensure proper documentation, labeling, and packaging of goods in compliance with regulations.

• Plan and prioritize freight operations to meet customer demands and deadlines.

• Monitor workflow and adjust resources as needed to optimize efficiency.

• Liaise with customers, carriers, and other stakeholders to coordinate freight movements and address inquiries or issues.

• Ensure timely communication and resolution of customer concerns.

• Implement quality control measures to ensure accuracy and integrity of freight handling processes.

• Conduct regular inspections and audits to maintain high standards of service quality.

• Enforce safety protocols and procedures to promote a safe working environment.

• Conduct safety training and provide guidance on proper handling techniques.

• Oversee inventory control processes, including stock management, cycle counts, and reconciliation.

• Maintain accurate inventory records and ensure compliance with inventory management policies.

• Prepare operational reports, including performance metrics, inventory levels, and incident reports.

• Maintain accurate documentation of freight movements, including bills of lading and shipping manifests.

Educational background / Work experience

• Bachelor's degree in logistics, supply chain management, business administration, or a related field. Relevant certifications or training in freight operations management are advantageous.

• Minimum of 3-5 years of experience in freight operations or logistics roles, with demonstrated experience in supervisory or leadership positions.

Skills & Competencies

• Strong leadership and team management skills.

• Excellent organizational and multitasking abilities.

• Knowledge of freight handling processes and regulatory requirements.

• Proficiency in using warehouse management systems (WMS) and transportation management systems (TMS).

• Strong communication and customer service skills.

Function / Market & Industry Knowledge / Business Acumen / Processes

Supervisory Responsibilities (if any)

• Supervise and mentor freight handling teams, including providing training, coaching, and performance evaluations.

Preferred Qualifications

• Certification in logistics or supply chain management (e.g., CLTD, CSCP).

• Experience with international freight operations and customs clearance processes.

• Knowledge of industry-specific regulations and compliance standards.

Language skills

• Fluent in English (oral and written)

Computer Literacy

• Proficient in using Microsoft Office suite (Word, Excel, PowerPoint).

• Familiarity with warehouse management systems (WMS) and transportation management systems (TMS)

DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, national origin, or any other characteristic protected by applicable federal, state or local law. If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources at hr@us.dsv.com. If you are interested in learning the status of your application, please note you will be contacted directly by the appropriate human resources contact person if you are selected for further consideration. DSV reserves the right to defer or close a vacancy at any time.

DSV - Global transport and logistics

Working at DSV means playing in a different league.

As a global leader in transport and logistics, we have been on an extraordinary journey of growth. Let's grow together as we continue to innovate, digitalise and build on our achievements.

With close to 160,000 colleagues in over 90 countries, we work every day to offer solid services and meet our customers' needs and help them achieve their goals. We know that the best way to achieve this is by bringing in new talent, fresh perspectives and ambitious individuals like you.

At DSV, performance is in our DNA. We don't just work - we aim to shape the future of logistics. This ambition fuels a dynamic environment built on collaboration with world-class team players, accountability and action. We value inclusivity, embrace different cultures and respect the dignity and rights of every individual. If you want to make an impact, be trusted by customers and grow your career in a forward-thinking company - this is the place to be.

Start here. Go anywhere

Visit dsv.com and follow us on LinkedIn and Facebook.

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