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Catering Sales Manager (Social Sales Focus)
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Overview
Job Description
From boardroom presentations to large sales trainings to grand celebrations and ballroom weddings, our Boston event venues offer a scenic backdrop for all of your most important social and professional occasions. Offering an idyllic space for both intimate affairs and larger celebrations, our flexible meeting rooms offer an elegant setting characterized by a level of service you're unlikely to find at other wedding venues in Boston.
Our catering and culinary team join together to exceed the expectations of our clients and their guests. Through creative menus and accommodating room set ups, we are able to provide luxurious experiences.
Position Overview
The Catering Sales Manager is responsible for generating and securing social catering business, with a focus on weddings, celebrations, and milestone events. This role drives food & beverage revenue through proactive sales, relationship building, and a high-touch, personalized client experience.
Key Responsibilities
- Proactively solicit and secure social catering business including weddings, showers, and special events
- Respond to inquiries with urgency and a consultative, client-focused sales approach
- Conduct site tours, client meetings, and presentations to showcase the property and event spaces
- Develop customized proposals, contracts, and cost estimates with accuracy and creativity
- Negotiate pricing and packages while maintaining profitability and value
- Build and maintain strong relationships with clients, planners, and local vendors
- Manage all opportunities, bookings, and client communication through Delphi/Salesforce
- Consistently achieve and exceed catering revenue and F&B goals
Qualifications
- 2 - 4+ years of catering, hospitality, or event sales experience (social/wedding experience preferred)
- Proven ability to convert inquiries into definite bookings
- Strong sales, negotiation, and closing skills
- Excellent communication and interpersonal abilities
- Highly organized with strong attention to detail
- Experience with Delphi, Salesforce, or similar systems preferred
- Ability to work flexible hours, including evenings and weekends
Preferred Skills
- Experience selling weddings and high-touch social events
- Knowledge of food & beverage operations and banquet service standards
- Strong local market knowledge and vendor relationships
- Creative mindset with the ability to customize and elevate client experiences
- Team-oriented with a collaborative approach across departments
What Success Looks Like in This Role
- Strong conversion of inquiries into definite bookings
- Consistent achievement of catering revenue and F&B goals
- High-quality, personalized events that exceed client expectations
- Growth in repeat business and referral relationships
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