Mission NorthSan Francisco, New York
Mission North is a strategic communications agency for influential companies to build, protect, and renew their impact. Market-shaping brands like Brex, Canva, Ginkgo Bioworks, Google, LinkedIn, Mozilla, Snowflake, and Zoom have turned to us to navigate change and accelerate impact at every stage. Our award-winning culture of curiosity allows us to attract the best communicators and mobilize them around tackling some of the world’s biggest challenges. Our stories about breakthrough innovations and movements—and the iconic teams behind them—have influenced hundreds of billions of dollars in market value. Join our vibrant communications agency dedicated to nurturing dynamic professionals seeking a career embedded in purpose and impact. Currently, we're searching for a Digital and Social Media Manager to join our team! We live our values. As a benefit corporation, we’re committed to making a positive difference through our work, culture, and community investments. We give back 2% of profits, 2% of our time, and 2% of partner equity to support causes in our local communities, and have invested more than $2 million through grants, donations, and pro bono services. Through our cross-industry fellowship and sponsorship initiative, Foster the Future, we’re creating pathways for the next generation of communications leaders. Diversity, belonging, and equity are woven into our business and culture. We continue to advance our policies and practices to foster a more progressive organization and industry. What you’ll do day-to-day: Social Media Thought Leadership Programs Manager: Develop and manage social media strategies for executive thought leadership, primarily on LinkedIn, to amplify their voices and align with brand objectives. Serve as the day to day contact with our clients, responsible for managing deadlines, setting expectations and delegating tasks to the Mission North team Create and manage digital content— including ideation, content creation/editing, publishing, content calendar design, reporting, and optimization Articulate the ROI of digital strategies to clients and internal stakeholders, demonstrating growth in audience, engagement, and conversions Creator Programs Manager: Develop, lead and scale earned creator relations programs with B2B creators in the enterprise technology space (specifically creators who follow trends in cloud, AI, knowledge worker issues, enterprise infrastructure, cybersecurity, and software development) Build and maintain reciprocal relationships with B2B creators that drive authentic brand advocacy among our clients Oversee all aspects of creator collaborations, from identification and briefings to co-creation and performance analysis Provide creators with resource kits, content templates, and a monthly content calendar aligned with key moments and campaigns Coordinate exclusive creator access to events, product previews, and AMA sessions with product teams to deepen their understanding and foster authentic content Digital & Social Media Program Management: Lead the execution of brand social media programs and campaigns for B2B clients across platforms (LinkedIn, X, Instagram, YouTube), designed to strengthen brand relevance and drive measurable engagement. Monitor and analyze social performance through platform analytics and third-party tools to extract insights that inform strategy and content optimization Manage social listening programs to identify emerging trends, inform messaging, and surface real-time opportunities or risks for the brand. Collaborate with creative and account teams to launch integrated social campaigns that support product milestones, thought leadership, and brand storytelling Plan and execute LinkedIn Live events, including content development, speaker prep, technical coordination, and real-time audience engagement to maximize visibility and drive post-event amplification. Guide community management strategy to maintain an active, consistent brand voice, foster conversation, and grow follower relationships Deliver recurring performance reports with clear narratives and actionable recommendations, translating engagement data into strategic insights for clients and internal teams Integrated Studio Agency Leader: You will be a key member of our Integrated Studio, which is comprised of a multi-disciplinary team of digital strategists, writers, editors, designers and creatives. As a part of the Integrated Studio, you will be responsible for collaborating with fellow studio members to bridge traditional PR strategies with paid, earned and owned digital strategies. We look to our Integrated team members to: Stay ahead of digital trends and share knowledge with our team and clients through training and resources. Proactively evolve our digital offerings to support the rapidly evolving digital media landscape. Partner with internal teams to operationalize programs, manage projects, and train junior staff on digital tools and best practices. Present campaign performance, key insights, and strategic recommendations to clients and internal stakeholders. Qualifications include: 5-6 years of experience in a digital agency or in-house at a B2B tech company on a digital marketing or social media team Strategic thinking with the ability to identify trends, adapt programs, and translate complex technical concepts into compelling, accessible content ideas Strong analytical capabilities, comfortable with data tracking, performance metrics (engagement, conversions, sentiment), and reporting tools (e.g., Meltwater, Domo, Google Analytics, Brandwatch, Traackr, Audiense) Highly organized with strong project management skills, capable of managing multiple initiatives and timelines concurrently Proactive, self-starter mentality with a growth mindset, eager to explore new platforms, trends, and measurement techniques Proven track record of working directly with influencers and creators (e.g., YouTube vloggers, LinkedIn thought leaders, X experts). Bonus points if you have worked with creators who produce content on topics like productivity, AI, cloud computing, and workflow efficiency Familiarity with the unique dynamics of B2B tech audiences, including IT decision-makers, CXOs, developers, and workplace end-users Strong PR acumen; capable of providing integrated input on PR and content campaigns Experience with paid social is a plus —especially in using small-scale amplification budgets to extend reach, boost high-performing content, and drive strategic engagement What makes us Mission North? We’ve built an award-winning culture of curiosity and experimentation. Mission North is a Fast Company Most Innovative Company, ranking #3 in its inaugural PR and Brand Strategies category. We foster a culture of lifelong learning and personal growth, supporting employees in their professional development. Recognition for hard work is at the heart of our culture, with opportunities for advancement and rewards. We invest in our people, offering a competitive compensation package, profit sharing, 401K matching program, professional development stipend, and comprehensive benefits . Our Commitment to Diversity and Inclusion We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel. Statement of Non-Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on "protected categories," we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at Mission North. We value a diverse workforce – people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non-discrimination. Compensation Actual compensation within the pay range will be decided based on factors including, but not limited to, skills and prior relevant experience. Mission North cares about you and your overall well-being, and that’s why we offer a comprehensive benefits package, for full-time employees, that includes healthcare benefits, a 401(k) plan including an employer match, short-term and long-term disability coverage, basic life insurance, wellbeing benefits, paid time off, paid parental leave, and several paid holidays, among others. Pay Range: Expected Salary range depending on experience: $90,000-$130,000 not including annual profit sharing bonus.
Posted 30+ days ago