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Senior Planner, Strategic Workforce Planning
Geico InsuranceTucson, AZ
GEICO is leading the charge in delivering superior customer service across our Contact Center operations, supporting over 9,000 agents in our Auto Service, Sales, Claims, Commercial, and Recreational product lines. We are committed to operational excellence and leveraging cutting-edge workforce management strategies, including the NICE WFM platform, PowerBI, Alvaria/Aspect, AWS Connect, to transform our contact center performance. Position Overview: We are seeking a Senior level Strategic Long-Term Workforce Capacity Planner / Forecaster to join our contact center Workforce Management (WFM) team. This forward-thinking role is pivotal in driving long-term forecasting and capacity planning strategies that align with organizational goals, enabling operational excellence and ensuring the scalability of our contact center operations. The ideal candidate will leverage advanced data analytics, forecasting tools, and strategic planning methodologies to optimize resource allocation, mitigate risks, and support growth. Key Responsibilities: Strategic Leadership: As a senior on the team, champion workforce planning best practices to enhance long-term operational efficiency, improve service delivery, and reduce costs. Collaborate with senior leadership across the enterprise to align long-term WFM strategies with organizational objectives and transformational outcomes. Drive proactive capacity planning initiatives to mitigate risks and identify opportunities for scaling workforce capabilities. Forecasting Excellence: Oversee the development of long-term workload forecasts using tools such as NICE WFM, AWS Connect, Power BI, and Oracle predictive analytics platforms. Create multi-year capacity models to align workforce needs with business growth, ensuring coverage across all contact channels (voice, chat, email, etc.). Conduct variance analysis between actuals and forecasts, identifying trends and recommending improvements. Capacity Management: Proactively manage and refine capacity plans to align staffing levels with anticipated demand. Develop strategic hiring and resource strategies to address forecasted staffing gaps. Model and visualize complex scenarios to inform strategic decision-making and ensure optimal resource allocation. Performance Insights and Reporting: Conduct in-depth forward-thinking data analysis to identify performance trends and actionable insights for operational improvement. Design and deliver workforce dashboards and KPI reports, ensuring data accuracy and quality. Provide monthly, quarterly, and yearly reviews of forecasting performance, including scenario planning and recommendations for improvement. Process Innovation and Technology Utilization: Identify opportunities to streamline forecasting processes, enhance automation, and adopt innovative workforce planning technologies. Collaborate with cross-functional teams to implement advanced tools that elevate forecasting accuracy and effectiveness. Collaboration and Stakeholder Management: Serve as the key senior liaison between WFM, operations, and senior leadership to ensure alignment on workforce strategies and priorities. Partner with HR, facilities, finance, and recruitment teams to align hiring plans with long-term capacity goals. Facilitate communication and reporting with stakeholders, ensuring transparency and alignment across teams. Qualifications: Education: Bachelor's degree in finance, Business Administration, Data Analytics, Statistics or a related field. Experience: Minimum of 5 years of experience in workforce management, long-term forecasting, or strategic planning within a contact center environment. Demonstrated success in building and refining multi-year forecasting and capacity models. Technical Skills: Proficiency in workforce management tools (e.g., NICE, Alvaria), Microsoft Excel, Power BI, and SQL. Experience with predictive modeling, scenario planning, and advanced analytics. Soft Skills: Exceptional critical thinking and problem-solving skills. Strong communication skills, with the ability to present complex data to diverse audiences. Detail-oriented and highly organized, with a strategic mindset and the ability to manage competing priorities. Compensation: $80,000 - $124,000 Work Schedule: Hybrid - 3 days in office Relocation: Relocation may be offered Location: This posting is open to candidates in the following areas: Richardson, TX, Lakeland, FL, Macon, GA and Virginia Beach, VA, Tucson, AZ, Fredericksburg, VA Annual Salary $73,800.00 - $141,450.00 The above annual salary range is a general guideline. Multiple factors are taken into consideration to arrive at the final hourly rate/ annual salary to be offered to the selected candidate. Factors include, but are not limited to, the scope and responsibilities of the role, the selected candidate's work experience, education and training, the work location as well as market and business considerations. At this time, GEICO will not sponsor a new applicant for employment authorization for this position. The GEICO Pledge: Great Company: At GEICO, we help our customers through life's twists and turns. Our mission is to protect people when they need it most and we're constantly evolving to stay ahead of their needs. We're an iconic brand that thrives on innovation, exceeding our customers' expectations and enabling our collective success. From day one, you'll take on exciting challenges that help you grow and collaborate with dynamic teams who want to make a positive impact on people's lives. Great Careers: We offer a career where you can learn, grow, and thrive through personalized development programs, created with your career - and your potential - in mind. You'll have access to industry leading training, certification assistance, career mentorship and coaching with supportive leaders at all levels. Great Culture: We foster an inclusive culture of shared success, rooted in integrity, a bias for action and a winning mindset. Grounded by our core values, we have an an established culture of caring, inclusion, and belonging, that values different perspectives. Our teams are led by dynamic, multi-faceted teams led by supportive leaders, driven by performance excellence and unified under a shared purpose. As part of our culture, we also offer employee engagement and recognition programs that reward the positive impact our work makes on the lives of our customers. Great Rewards: We offer compensation and benefits built to enhance your physical well-being, mental and emotional health and financial future. Comprehensive Total Rewards program that offers personalized coverage tailor-made for you and your family's overall well-being. Financial benefits including market-competitive compensation; a 401K savings plan vested from day one that offers a 6% match; performance and recognition-based incentives; and tuition assistance. Access to additional benefits like mental healthcare as well as fertility and adoption assistance. Supports flexibility- We provide workplace flexibility as well as our GEICO Flex program, which offers the ability to work from anywhere in the US for up to four weeks per year. The equal employment opportunity policy of the GEICO Companies provides for a fair and equal employment opportunity for all associates and job applicants regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability or genetic information, in compliance with applicable federal, state and local law. GEICO hires and promotes individuals solely on the basis of their qualifications for the job to be filled. GEICO reasonably accommodates qualified individuals with disabilities to enable them to receive equal employment opportunity and/or perform the essential functions of the job, unless the accommodation would impose an undue hardship to the Company. This applies to all applicants and associates. GEICO also provides a work environment in which each associate is able to be productive and work to the best of their ability. We do not condone or tolerate an atmosphere of intimidation or harassment. We expect and require the cooperation of all associates in maintaining an atmosphere free from discrimination and harassment with mutual respect by and for all associates and applicants.
Posted 2 weeks ago
Licensed Clinical Therapist- (Hybrid)
Denova Collaborative HealthMesa, AZ
Job Purpose: As a Clinical Therapist with us, you'll deliver critical diagnostic assessments and tailored treatments to those facing mental and emotional challenges. Your role will be integral in counseling individuals and groups, focusing on prevention and addressing a wide array of mental health issues. You'll engage in essential functions like intake assessments, service planning, and crisis interventions, extending your impact by providing continuous therapy to individuals, families, groups, and couples. Bonus Alert: Earn a Sign-On Bonus of up to $5,000, depending on your licensure type. Achieve this bonus by maintaining excellent attendance and performance within your first 90 days of employment! What You Will Do: Collaborates with the patient and their natural supports to develop and implement an effective service plan. Takes time to explain the available clinical options to the patient and his/her natural supports and identify the advantages/disadvantages of the options. Provides clinically appropriate psychotherapy services in accordance with applicable ethical code(s), rules, and regulations. Serves as the point of contact for coordination and communication with other systems where clinical knowledge of the case is crucial. Assists in screening and coordinating integrated services for patients. Provides clinical oversight to ensure the provision of all covered services identified on the service plan; referrals to community services as appropriate; services and supports (as applicable) between inpatient and outpatient settings; and services and support as needed. Continuously evaluates the effectiveness of treatment through ongoing assessments of the patient and their natural supports, which may result in modifying the service plan as necessary. Participates in individual & group supervision that meets standards set by the AZ Board of Behavioral Health Examiners in accordance with organizational policy. Maintain client records Other duties assigned. What We Need From You: A degree in Counseling, Marriage & Family Therapy, or Social Work, with a zest for helping others. Current or pending Arizona license (LAC/LPC, LMSW/LCSW, LAMFT/LMFT, Psy.D) with a commitment to ethical practice. Exceptional teamwork, communication, and multitasking skills, thriving in both independent and collaborative settings. Proficiency in mental health diagnosis, treatment, and evaluation, with an eye for detail. CPR/First Aid certification and a valid Arizona fingerprint clearance. A forward-thinking approach, welcoming the advantages of telehealth. Work within an EMR system, Advance MD preferred Enthusiasm for a performance-based compensation plan, embracing the rewards of your dedication. Your Work Schedule: This hybrid role requires an Arizona license, with 4 days remote and 1 day onsite. We offer flexible scheduling for work-life balance: Option 1: Monday to Friday, 8:00 AM to 5:00 PM Option 2: Monday to Friday, 10:00 AM to 6:00 PM Option 3: Monday to Friday, 11:00 AM to 7:00 PM Must be willing to come onsite once a week. Perks of Being Part of Denova: Comprehensive low-cost medical, dental, and vision insurance. Generous retirement plan with a 4% company match. Enjoy holiday pay, PTO, and life insurance benefits. Protect your future with long and short-term disability options. Stay ahead with licensure reimbursement and access to the NSCH Loan Repayment Program. Benefit from a rewarding pay structure and comprehensive malpractice and liability insurance. Free clinical supervision for associate clinicians and a special tenure program for our independent practitioners. And there's so much more waiting for you! Denova Collaborative Health LLC is an integrated primary care and behavioral health practice based in the Greater Phoenix metropolitan area. Our comprehensive virtual care services are available for residents throughout the entire state of Arizona. We provide a "whole person" approach to health and promote collaboration among our team of primary care providers and specialists. Our unique service integration of primary care, behavioral health, addiction medicine, and wellness enables our team to provide better health outcomes.
Posted 30+ days ago
Retail Sales Associate
Floor & DecorTempe, AZ
Base Pay This role has a minimum base pay from $15.00 per hour with higher starting pay available based on experience. Purpose: Floor & Decor's Sales Associates play a key role in continuously providing customers with friendly, accurate service and support in finding products to complete their project. Our Sales Associates contribute to a fast pace, safe environment by keeping sales departments clean and well stocked. If you love to learn and have a passion for helping others, come join us on our sales floor. Full-Time and Part-Time Positions Available. Qualities we look for: Friendly and enthusiastic Entrepreneur and hard-working Honest and accountable Excellent communication and listening skills Essential Job Functions: Connect with customers, ask about their projects, recommend our products and excite customers about their purchase. Provide above and beyond customer service and exceed customer expectations when assisting customers. Maintain the in-stock condition of assigned areas and ensure it is clean, shoppable and safe. Work in cooperation with management and team members to achieve sales goals. Process customers at checkout using point of sale (POS) system. Process customer refunds and exchanges according to established guidelines. Follow established cash, check and credit card acceptance procedures. Create price tags and merchandise signs. Stock, tag and display merchandise. Act and work in a manner consistent with the company's core values. Demonstrate and understand compliance of the company's safety processes. Answer telephone according to the company guidelines. Be available to assist in other areas of the store as needed. Work in a fast pace environment with accuracy. Minimum Eligibility Requirements: Must be 18 years or older. Knowledge of basic math skills. Customer service experience. Ability to handle multiple tasks and work well under pressure. Some positions may require completion of forklift certifications through F&D. Where permissible by state law, certification to use heavy equipment requires successful passing of a drug test. Working Conditions (travel & environment) While performing the duties of this job, the employee is occasionally exposed to a warehouse environment and moving vehicles. The noise level in the work environment is typically quiet to moderate. Physical/Sensory Requirements Ability exert 30 - 60 pounds of force occasionally, and or 20-30 pounds of force frequently, and/or greater than negligible up to 20 pounds of force constantly to lift, carry push, pull, or otherwise move objects. The employee is often required to use their hands and fingers, to handle or feel. The employee is frequently required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl. Note: Floor & Decor considers all applicants for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability, medical condition, pregnancy, marital or familial status, veteran status, or based on any other class protected by applicable federal, state, or local law. Floor & Decor also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. This job description does not constitute an employment agreement between the employer and the employee and is subject to change by the employer at its sole discretion. Store Hours Monday- Friday 7:00 AM - 8:00 PM Saturday 8:00 AM - 7:00 PM Sunday 10:00 AM - 6:00 PM Pickup Hours Monday- Friday 7:00 AM - 7:00 PM Saturday 8:00 AM - 7:00 PM Sunday 10:00 AM - 6:00 PM Benefits & Rewards Bonus opportunities at every level Career advancement opportunities Relocation opportunities across the country 401k with discretionary company match Employee Stock Purchase Plan Referral Bonus Program A personal holiday and Volunteer Time Off program Medical, Dental, Vision, Life and other Insurance Plans (subject to eligibility criteria) Equal Employment Opportunity Floor & Decor provides equal employment opportunities to all associates and applicants without regard to age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, disability, veteran status, genetic information, ethnicity, citizenship, or any other category protected by law. This policy applies to all areas of employment, including recruitment, testing, screening, hiring, selection for training, upgrading, transfer, demotion, layoff, discipline, termination, compensation, benefits and all other privileges, terms and conditions of employment. This policy and the law prohibit employment discrimination against any associate or applicant on the basis of any legally protected status outlined above.
Posted 30+ days ago
Base Representative, Client Relations - PT
JetlinxScottsdale, AZ
Summary: The Base Representative, Client Relations provides on-site support for all base duties as needed. The Base Representative, Client Relations show attention to detail regarding the aesthetic and stocking needs of the respective base and are well-trained in flight greeting and interactions with clients. Duties & Responsibilities: Responsible for purchasing stock in accordance with Jet Linx Service Standards submitting accurate and timely expense reports. Proactively communicate, document, and resolve complaints, escalating to management as necessary. Operate client vehicles cautiously around property including around aircraft/ground equipment as needed. Wash vehicles when appropriate. Ensure work area, lobby, meeting areas, entryways and restrooms are clean, organized and inviting in accordance with Jet Linx Service Standards. Regular and predictable on-site attendance required. Demonstrate Jet Linx's core values and "Supply the High" in all interactions. Perform other duties as assigned. Knowledge, Skills & Abilities: Ability to understand and tailor all actions in accordance with defined Jet Linx service standards Establish and maintain effective relationships with clients Utilize client information for problem resolution and improvements in service Ability to work flexible, non-standard hours including nights, weekends, and holidays Ability to work both independently and as part of a team Excellent verbal and written communication and interpersonal skills to effectively interact with all levels of the company and its customers Proficient with Microsoft Office Suite Ability to work in a fast-paced environment, with strong attention to detail and organizational skills Ability to multi-task and complete work within assigned timelines under minimal supervision Self-motivated and willingness to take initiative to research and resolve problems Ability to be flexible and work in an environment with frequent changes to procedures, directions, and expectations Ability to handle and maintain confidentiality of sensitive information Operate office equipment as needed Education and Work Experience: High school diploma or equivalent required 1 year of professional customer service experience in an environment with elevated service standards preferred Aviation industry experience or interest preferred Physical Requirements: Majority of work is completed in a normal office work environment Able to complete physical activities such as standing, sitting, walking, talking, and hearing to perform daily work functions Must be able to move up to 25 pounds on an infrequent basis Documentation Requirements: Ability to obtain a U.S. driver's license Proof of eligibility to work in the US Compensation: Jet Linx offers a competitive compensation and benefits package to team members. Starting hourly wages for this position ranges from $20 to $30/hour. Actual hourly rates are provided is dependent upon geographic location, aircraft size (crew positions), relevant education, training and experience of the candidate.
Posted 1 week ago
General Manager (Restaurants) -Sol Mexican Cocina, Scottsdale
Xperience Restaurant GroupScottsdale, AZ
Join the XRG Team: Where Passion for Hospitality Meets Limitless Opportunities! At Xperience Restaurant Group (XRG), our foundation is built on the unwavering dedication of team members who exude a relentless passion for hospitality. We have set our standards high, never settling for anything less than the extraordinary, because at XRG, we believe in delivering not just meals but unforgettable eXperiences. If you're one of those individuals, we invite you to join our XRG Team! Why XRG? Here's a Taste of What We Offer: Competitive Pay: Your hard work deserves recognition. The range for this position is $80,000 - $100,000 annually depending on experience. Unique Culture: Our Core Values set us apart, making the XRG culture truly unmatched. Join the #XRGFam and eXperience the difference. Comprehensive Benefits: Medical, Dental, Vision, and 401(k) match* - because your well-being matters. Company-Paid Life Insurance: We've got you covered. Career Growth Opportunities: We thrive on promoting from within, fostering #XperienceRealGrowth for every team member. Professional Development Reimbursement Program: Invest in your future with our tuition reimbursement program. Employee Referral Program: Share the joy of being part of the XRG team with others. Safety & Compliance Incentives: Your well-being is our priority. Benefit from our Safety and Compliance Incentive Program as we maintain a secure and compliant work environment. Free Food: Enjoy monthly Meal Card allowances to use at any of our locations/brands. Time Off: Recharge and rejuvenate with paid vacation time. Your well-deserved breaks are essential to your productivity and overall happiness. Sick Time: Offered in eligible states (CA, CO, AZ, MA, MD, WA, NY, NV, IL), we've got you covered with paid sick leave. Financial Well-Being: Exclusive Credit Union Benefits, including Checking/Savings, Loans, and Financial Education. Partner Perks: Unlock discounted rates on theme parks, travel, apparel, sports tickets, and more! Life Beyond Work: Embrace additional benefits such as pet insurance, legal services, and much more! Join XRG, where every team member is a valued part of our journey. Discover a workplace that goes beyond expectations, a place where your passion meets endless possibilities. Certified Top Workplaces- 5 years running! PURPOSE The General Manager is responsible for successfully managing all aspects of the venues profit & loss (P&L), driving the marketing and sales functions as well as the day-to-day operations of the business. The General Manager will be fully responsible for effectively planning, delegating, coordinating, staffing, organizing, and decision making to attain desirable profit making results. DUTIES & RESPONSIBILITIES Coach, develop, and lead by example Create an environment of trust and mutual respect Responsible for complete life cycle of all team members to include hiring, training, coaching/counseling, skill development and terminations Develop the annual budget and closely manage the venue's P&L Develop and implement standard operating procedures, policies, and procedures to be followed by the management team Maintain highest standards of food and beverage quality, guest service, cost control, and consistency of service Evaluate outside partner, contractor, and vendor relationships on a frequent basis Ensure timely and accurate completion of all period--end financial statements and reports Manage staffing levels and controllable costs ensuring they are inline with budget Complete or verify completion of nightly logs and manager reports Monitor and enforce inventory controls Monitor guest satisfaction on all levels, including social media platforms Ensure health, safety, and sanitation requirements follow applicable state and federal laws Participate in community events Actively participate in marketing and advertising activities to ensure consistency with product line strategy Ensures that private events, catering, and banquets are successfully executed Adhere to company's cash handling procedures Ensure that all equipment is kept clean and in excellent working condition Ensure that all products are received Provide guests with accurate and thorough information regarding menu items, pricing, and allergen information Recognize and cultivate regular guests and repeat business Respond to guest concerns/complaints and correct errors or resolve complaints while maintaining a positive attitude Possess complete understanding of the employee handbook and adhere to the regulations contained within it Ensure compliance with all safety and health department procedures and all state and federal liquor laws Ensure compliance with company safety and sanitation standards Ensure staff is properly equipped with the tools to complete their tasks Assists and/ or completes additional tasks as assigned QUALIFICATIONS & SKILLS High School Diploma or equivalent required Bachelor's Degree preferred Proof of eligibility to work in the United States Valid Driver's License 21+ years of age Possession of or the ability to possess all state required work cards Three (3) to five (5) years related experience Proficient in Windows MS Office, Open Table, Outlook Knowledge of profitability analysis and budgeting, cost of sales, payroll management, purchasing, receiving, inventories and cost controls Knowledge of state and local laws as it applies to liquor, labor, and health code regulations Experience with POS systems and back office reporting systems Familiarity with beer and spirits Proper lifting techniques Guest relations Sanitation and safety Safe alcohol service Full service restaurant operations Ability to communicate effectively and assertively in the English language, both verbally and in writing with staff, clients, and the public WORKING CONDITIONS The working conditions described below are representative of those a team member encounters while performing the essential duties and responsibilities of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties and responsibilities of this job. Small to medium office or shared work space Work indoors and/or outdoors, exposed to hot and/or cold surfaces, steam, and wet floors Work in an environment that is subject to varying levels of noise, crowds and smoke, the severity of which depends upon guest volume Fast paced, high volume, full service restaurant. We are a very "hands on company" Work varied shifts to include days, nights, weekends and holidays PHYSICAL REQUIREMENTS The physical demands described below are representative of those that must be met by a team member to successfully perform the essential duties and responsibilities of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. Ability to walk long periods of time Ability to stand for long periods of time Ability to use hands to handle, control, or feel objects, tools, or controls. Ability to repeat the same movements for long periods of time Ability to understand the speech of another person Ability to speak clearly so listeners can understand Ability to push and lift up to 50 lbs Ability to reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl DISCLIAMER This job description is a summary of duties, which you as a General Manager are expected to perform in your normal course of work. It is by no means an all-inclusive list, but is merely a broad guide of expected duties. You should understand that a job description is neither complete nor permanent; it can be modified at any time with or without notice.
Posted 1 week ago
Senior Oracle Apex Developer
Contact Government ServicesTucson, AZ
Senior Oracle APEX Developer Employment Type:Full-Time, Entry-Mid Level /p> Department: Information Technology CGS is hiring a Senior Oracle APEX Developer to support a range of IT services, including software application support, enterprise infrastructure support, service desk, ITSM, deskside support, workstation engineering and maintenance, telecommunications and mobility engineering services, managed print services, Active Directory services, and video conferencing. The ideal candidate will be personable and articulate and will focus on making sure that the customer's needs are met quickly and effectively. The successful candidate will be a self-starter who can work with limited supervision. Excellent communication skills are required to effectively interface with customers to understand requirements and mission needs, and then be able to translate them into actions. CGS brings motivated, highly skilled, and creative people together to solve the government's most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities. Skills and attributes for success Work at the direction of the program manager to support the full lifecycle development of custom Oracle Applications, primarily using the Oracle APEX toolset. Perform advanced use of Oracle APEX 4.0 and above. Perform work with Oracle Integrated Development Environments such as Quest Toad and Oracle SQL Developer. Design and manipulate web content dynamically using JQuery, Ajax, JavaScript, CSS, and HTML. Create dynamic reports within the Oracle APEX environment. Provide support in the advanced use of Oracle Database products version 11 and above. Provide support for Oracle database objects - tables, indexes, directories, sequences, triggers, etc. Provide support with PL/SQL, Java, Windows PowerShell, and Unix shell scripting with familiarity with built-in PLSQL packages and procedures. Provide support with storage, efficient retrieval, and manipulation of unstructured data (BLOBs, CLOBs, JSON, XMLType) in an Oracle environment. Integrate and manage BI Publisher templates and web Services. Successfully deliver enterprise-level workflow-centric applications. Build logical functions and algorithms to automate business processes. Qualifications Bachelor's degree with 8+ years experience. A High School diploma with additional years of experience and/or relevant certifications may be considered in lieu of a degree. U.S. Citizen. Ability to obtain and maintain a public trust security clearance. Experience with secure network programming in an Oracle environment; use of security certificates, HTTPS callouts, etc. Experience with full lifecycle development of custom Oracle Applications, including the Oracle APEX toolset. Experience with the use of Oracle Integrated Development Environments such as Quest Toad and Oracle SQL Developer. Experience with JQuery, Ajax, JavaScript, CSS, and HTML. Experience with PL/SQL, Java, Windows PowerShell, and Unix shell scripting with familiarity with built-in PLSQL packages and procedures. Experience with storage, efficient retrieval, and manipulation of unstructured data (BLOBs, CLOBs, JSON, XMLType) in an Oracle environment. Experience establishing goals and meeting project plan objectives. Must be able to write and maintain system documentation on work products. Excellent communication and teamwork skills. Agile development experience. Customer interface experience. Ideally, you will also have: Experience with Oracle Database products version 11 and above. Experience with Oracle Forms and Reports version 10G or higher. Experience with Oracle APEX 4.0 and above. Experience troubleshooting operational issues. Government contracting experience, particularly with the DOJ. Current DOJ Clearance. Our Commitment : Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our client's specific needs. We are committed to solving the most challenging and dynamic problems. For the past seven years, we've been growing our government contracting portfolio, and along the way, we've created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work. Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come. We care about our employees. Therefore, we offer a comprehensive benefits package. Health, Dental, and Vision Life Insurance 401k Flexible Spending Account (Health, Dependent Care, and Commuter) Paid Time Off and Observance of State/Federal Holidays Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Join our team and become part of government innovation! Explore additional job opportunities with CGS on our Job Board: https://cgsfederal.com/join-our-team/ For more information about CGS please visit: https://www.cgsfederal.com or contact: Email: info@cgsfederal.com $116,480 - $149,760 a year
Posted 30+ days ago
Transfer Pricing - Director And Senior Manager
Ryan, LLCScottsdale, AZ
Why Ryan? Hybrid Work Options Award-Winning Culture Generous Personal Time Off (PTO) Benefits 14-Weeks of 100% Paid Leave for New Parents (Adoption Included) Monthly Gym Membership Reimbursement OR Gym Equipment Reimbursement Benefits Eligibility Effective Day One 401K with Employer Match Tuition Reimbursement After One Year of Service Fertility Assistance Program Four-Week Company-Paid Sabbatical Eligibility After Five Years of Service Ryan is hiring and expanding our Transfer Pricing tax practice. This is a unique opportunity to join a growing practice and make an immediate impact. This role offers significant room for career development and advancement. You can reside anywhere in the US for this opportunity. We are considering candidates currently at the Director, Senior Manager and Manager levels or those ready for a promotion. If you are interested, or know of someone, we are eager to speak with you. Please submit your resume or contact us directly if you would like to learn more. We would love to have a chat. Contact: Katie.Buiel@ryan.com (602-689-0936) or Andra.Kayem@ryan.com (214-973-3099). Come be a part of the excitement at Ryan. We are a Great Place to Work! Job Summary: Directors and Senior Managers are expected to assist partners in overall project scoping and budgeting, client engagement, and client management. Directors are responsible for project execution and client relationship management (solely or in conjunction with a partner). Directors/Senior Managers are often responsible for drafting and/or reviewing final project deliverables, drawing on junior staff to assist with the preparation and delivery as necessary. Directors/Senior Managers are expected to assist partners in practice development, development of marketing materials, and attendance and participation in industry conferences. Together with managers and partners, directors are responsible for training junior staff. The Director/Senior Manager, Transfer Pricing ("Director") requires expertise in the tax transfer pricing rules and economics of intercompany transactions to provide transfer pricing consulting services to corporate clients. The Director will work with a team to develop, plan, and execute transfer pricing projects. Duties and responsibilities, as they align to Ryan's Key Results People: Create a positive team member experience. Develops and motivates engagement staff and provides leadership, counseling, and career guidance. Client: Responds to client inquiries and requests from tax authorities. Travels to client locations globally, as needed, for planning meetings, data collection, fact gathering, plant tours, client visits, and other travel as required. Assists in new client development and introduces new services to existing clients. Works with colleagues in foreign offices and other service lines such as International Income Tax, Value-Added Tax (VAT) and State Income and Franchise Tax to develop and implement global solutions for clients. Oversees tax planning projects for transfer pricing engagements for multinational clients, which includes project planning, project oversight, scheduling staff resources, and developing and implementing solutions and related documentation. Writes technical documents to support the developed planning or in response to client requests on specific issues. Leads global teams on transfer pricing planning projects for clients in diverse industries, participates in engagements requiring international tax and transfer pricing analysis for multinational entities and their affiliates, researches and analyzes a wide range of industry and economic issues, and develops and communicates/presents the proposed solutions. Prepares memoranda and relevant reports for senior management's review. Value: Drafts proposals, engagement letters, and presentations of ideas and solutions. Oversees file and research documentation protocol, data collection and organization, utilization of software, management of the process, and final review of results. Performs other duties as assigned. Education and Experience: Bachelor's degree with six to eight years' experience in a tax consulting firm or corporate tax environment required; PhD in Economics is desirable. Must have strong knowledge of U.S. transfer pricing rules; a broad knowledge of international tax and tax accounting and compliance; proven ability to direct and develop staff; strong project management skills; and excellent communication, business development, and interpersonal skills. Computer Skills: To perform this job successfully, an individual must have intermediate knowledge of Microsoft Word, Excel, PowerPoint, Outlook, and Internet navigation and research. Economic database search skills must be excellent. Certificates and Licenses: Valid driver's license required. Supervisory Responsibilities: Requires extensive supervisory responsibilities, including leading multinational project teams, training employees, assigning work, and signing off on work for accuracy and completeness. Work Environment: Standard indoor working environment. Occasional long periods of sitting while working at computer. Position requires regular interaction with employees and clients both in person and via e-mail and telephone. Independent travel requirement: 30 to 40%. Equal Opportunity Employer: disability/veteran
Posted 30+ days ago
Dishwasher - $16/Hr.
Portillo Restaurant GroupAvondale, AZ
At Portillo's we strive to create lifelong memories for both our guests and our Team Members, and that means providing a safe, welcoming workplace where we can live our Values of Family, Greatness, Energy and Fun. Dishwasher responsibilities: Obsessed with cleanliness? Put your skills to work and help keep Portillo's a well-oiled machine! Clean and sanitize all containers, pots, pans and utensils Work as a team player to help and serve others (team member and guests) Able to work with a sense of urgency to make our long lines look like a piece of cake, chocolate of course Maintain a highly organized workspace all while following proper sanitation procedures. No experience, no problem - we'll beef up your knowledge - see what we did there? What's in it for you? Flexible schedules Competitive pay- Daily Pay: Access your pay when you need it We pay a $2/hr. premium to our closing team members for all hours they work after 11pm! Time-Off Program Comprehensive Benefits for full-time *See below Career advancement opportunities- We're growing! $3/hr. increase on 5 holidays Free shift meals Educational benefits (skill and professional development, university partnerships) Perks and discounts: access to hundreds of discounts from movie tickets to gym memberships and more Employee Assistance Programs (EAP) access to counseling and support resources Monthly "Franks a Lot" Team Member appreciation Team Member referral bonus + quarterly gift Anniversary awards Easter, Memorial Day, July 4, Christmas Eve, New Year's Day Working Full-time (30 hours or more per week)? You will receive all the above and more…Here's what you'll be eligible for: The choice of 3 Medical Plans, including a PPO, HDHP with Portillo's HSA contribution Dental and Vision Plans Flexible Spending Accounts (healthcare, dependent care and commuter) 401(k) with company match Voluntary Benefits: pet insurance, critical illness, accident insurance, hospital indemnity, identity theft insurance Beef Stock - our Employee Stock Purchase Plan* Must have worked at Portillo's for 1 year with an average of at least 20 hours over a 6-month period Military Veterans are encouraged to apply.
Posted 30+ days ago
Sr. Splunk Soar Engineer- Phantom | Remote, USA
OptivPhoenix, AZ
This position will be fully remote and can be hired anywhere in the continental U.S. We are seeking a highly skilled and experienced Senior Security Orchestration, Automation, and Response (SOAR) Engineer to join our managed services team. As a Senior SOAR Engineer, you will play a pivotal role in enhancing our clients' security posture by managing client SOAR solutions. Your expertise will help automate security workflows, streamline response actions, and integrate various tools to improve overall security operations efficiency and effectiveness. How you'll make an impact Design, develop, and deploy SOAR solutions to automate security operations tasks and workflows. Integrate SOAR platform with a wide range of security tools including SIEM, endpoint protection, threat intelligence platforms, and other cybersecurity solutions. Identify and explain how automation we are building for our clients is returning their investment/adding value Provide mentorship to other technical staff members Provide technical assistance in scoping and other pre-sales activities Take technical leadership on client projects; oversee and guide work performed by other technical staff members. What we're hiring for U.S. Citizenship required. Due to client requirements we cannot accept dual citizenship for this particular role. 6+ years of related work experience (Bachelor's degree preferred) 4+ years of technical architecture experience with SIEM & SOAR Additional experience is desired with solutions: Phantom Experienced with multiple security concepts and methods, such as vulnerability assessments, data classification, privacy assessments, incident response, security policy creation, enterprise security strategies, architectures, and governance. Strong understanding of networking (TCP/IP, OSI model), operating system fundamentals (Windows, Linux), and security technologies (endpoint security, DLP, firewalls, IDS/IPS, etc.) Strong understanding and experience working with application programming/scripting languages (Python, Java, Perl, PowerShell), as well as Regular Expressions. Experience with cloud-based service architecture Understanding of regulatory requirements and compliance issues affecting clients related to privacy and data protection, such as PCI DSS, GLBA, GDPR, etc. Understanding of various security frameworks and/or methodologies (e.g. MITRE ATT&CK, NIST, etc) Experience representing technical viewpoints to diverse audiences Strong written and presentational skills; ability to clearly communicate complex messages to a variety of audiences Experience with enterprise architecture and working as part of a cross-functional team to implement solutions. Strong interpersonal and communication skills; ability to work in a team environment Ability to work independently with minimal direction; self-starter/self-motivated Technical writing experience Possess high standard of integrity and confidentiality #LI-TW1 Salary Range Description $92,300.00 - $126,600.00 Annual The Hiring Range provided for this role is informed by (but not limited to) various factors including responsibilities of the position, work experience, education/training, internal peer equity, geography, as well as other market influences when extending an offer. The disclosed range has not been adjusted for these factors. This role may also be eligible to participate in a variable incentive-based bonus plan. Optiv offers a comprehensive compensation and benefits package, of which salary is a component. Job Application Window This position accepts applicants for a minimum of 4 business days after the job posting date and will remain available until an applicant has been selected for the position. What you can expect from Optiv A company committed to championing Diversity, Equality, and Inclusion through our Employee Resource Groups. Work/life balance Professional training resources Creative problem-solving and the ability to tackle unique, complex projects Volunteer Opportunities. "Optiv Chips In" encourages employees to volunteer and engage with their teams and communities. The ability and technology necessary to productively work remotely/from home (where applicable) EEO Statement Optiv is an equal opportunity employer. All qualified applicants for employment will be considered without regard to race, color, religion, sex, gender identity or expression, sexual orientation, pregnancy, age 40 and over, marital status, genetic information, national origin, status as an individual with a disability, military or veteran status, or any other basis protected by federal, state, or local law. Optiv respects your privacy. By providing your information through this page or applying for a job at Optiv, you acknowledge that Optiv will collect, use, and process your information, which may include personal information and sensitive personal information, in connection with Optiv's selection and recruitment activities. For additional details on how Optiv uses and protects your personal information in the application process, click here to view our Applicant Privacy Notice. If you sign up to receive notifications of job postings, you may unsubscribe at any time.
Posted 2 days ago
Manager, Data & Analytics
OUTFRONT Media IncPhoenix, AZ
About OUTFRONT We are one of North America's most innovative media companies. We leverage the power of creative excellence, unbeatable locations and smart audience data to change the game for advertisers. Our purpose as a company is to help people, places and businesses grow stronger. To do this, we make meaningful connections between brands and people when they are outside of their homes through one of the largest and most diverse sets of out-of-home assets including billboards, transit and mobile displays across the U.S. We connect diverse audiences across over 150 markets and conduct our business considering all our stakeholders, from clients and employees, to the communities where we operate. We are committed to creating a diverse and inclusive work environment that promotes the growth of our people. Come join our industry-leading team! What We Offer OUTFRONT offers a comprehensive benefits program including: Medical, Dental, Vision (including same and opposite-sex domestic partners) HSA and FSA plans, Family Benefits, Pet Benefits 401(k) Plan with an Employer Match Paid Time Off, Commuter Benefits, Educational Assistance Robust Diversity, Equity and Inclusion program including 7 Employee Resource Groups (ERGs) Your Role OUTFRONT Media is looking for a Manager, Campaign Analytics to manage Proof of Performance (POP) monitoring and reporting. The Manager, Campaign Analytics is responsible for analyzing campaign data and generating reports to manage campaign performance and overseeing a team of Client Success Specialists. Your Responsibilities Directly manage a team of up to 5 analysts or data specialists Provide guidance, mentorship, and performance feedback to direct reports Delegate and oversee project assignments to ensure timely and high-quality deliverables Support career development of team members through coaching and training Foster a collaborative, high-performance team environment aligned with department goals Create Reports and manage Databases to extract, analyze and summarize data from multiple sources to ensure accurate POP reporting Test, challenge and verify data and processes Troubleshoot campaign problems to resolution Create effective and succinct reports and presentations Train users on POP systems, reports, and tools Partner with IT and Business Owners on system enhancements Partner with Manager to offer end-to-end solutions including process analysis and design, business case development, analytics support and administration support Create, maintain and provide ad hoc tools as needed Your Experience 3+ years using SQL and VBA Ability to successfully work under tight project deadlines Demonstrate a repertoire of skills such as scheduling, prioritizing, organizing, planning, problem solving, decision-making, financial savvy, attention to detail, and follow through Self-motivated, action-and-results oriented and be proactive in researching solutions Well organized, effective communicator/presenter to groups of all sizes and levels of management Strong interpersonal skills Strong analytic capabilities Self-motivated with 3-5 years of related work experience Ability to work within a dynamic, high pressure and fast-paced environment Goal-oriented with excellent oral and written communication skills Preferred Experience B.S. Computer Science, or equivalent work experience in the requested field Advanced Excel and PowerQuery Skills Knowledge of AWS, Microsoft Fabric, or similar platforms Proficient with PowerBI, PowerPoint, Word Experience in OOH advertising a plus For New Jersey, the salary range for this role is $110,000-$120,000 per year. This role is also eligible for incentive compensation. Compensation is determined during our interview process by assessing a candidate's experience and skills relative to internal peers and market benchmarks evaluated for the scope and responsibilities of the position. Please note that the foregoing compensation information is a good-faith assessment associated with this position only and is provided pursuant to the New Jersey Salary Transparency Law. To all Recruitment Agencies: OUTFRONT Media LLC does not accept agency and unsolicited resumes. Please do not forward resumes to our OUTFRONT Media employees or any other company location. OUTFRONT Media is not responsible for any fees related to unsolicited resumes. OUTFRONT Media Is An Equal Opportunity Employer All applicants shall receive equal consideration without regard to race, color, religion, gender, marital status, gender identity or expression, sexual orientation, national origin, age, veteran status or disability. Please refer to the OUTFRONT Media Affirmative Action policy statement.
Posted 2 weeks ago
Retail Sales Associate (Part-Time)
Autozone, Inc.Chandler, AZ
AutoZone's Part-Time Retail Sales Associates drive sales through superior customer service by exceeding customer expectations and providing a WOW! Customer Service experience. While assisting customers, the Retail Sales Associate will perform daily assigned duties and remain compliant with company procedures in accordance to AutoZone expectations by Living the Pledge every day. Position Responsibilities Provides WOW! Customer Service Ensures assigned store tasks are completed in a timely manner on assigned shift Operates cash registers and follows established cash handling procedures Follows company policies and loss prevention procedures Maintains a safe working environment including PPE (Personal Protective Equipment) Maintains store appearance and merchandising standards as directed Ensures that merchandise is restocked and placed in their respective areas Utilizes ZNET to help customers locate merchandise or find suitable alternatives Maintains product knowledge and current promotions through AutoZone systems and information sources Practices GOTTChA and assists with the installation of wipers blades, batteries and light bulbs Utilizes OBDII to read codes from customer's automobiles Ability to diagnose automobile problems and recommend solutions Communicates with managers regarding customer concerns and employee matters Actively engaged in developing more effective customer service skills Provides honest and trustworthy advice to customers regarding the best products that fit the customers' expectations Position Requirements Applicants 18 years or older High School diploma or equivalent Basic knowledge of automotive parts is required Excellent communication and decision making skills Ability to lift, load, and deliver merchandise Ability to work a flexible schedule to meet the business needs, including holidays, evenings and weekend shifts Benefits at AutoZone AutoZone cares about people. That's why AutoZone offers thoughtful benefits programs with one-on-one benefit guidance designed to improve AutoZoners' physical, mental and financial wellbeing. Some of these benefits for part-time roles include: Competitive pay Unrivaled company culture Medical, dental & vision plans Exclusive Discounts and Perks, including AutoZone In-store discount 401(k) with Company match and Stock Purchase Plan AutoZoners Living Well Programs for mental and physical health Opportunities for career growth Eligibility and waiting period requirements may apply; benefits for Autozoners in Puerto Rico, Hawaii or the U.S. Virgin Islands may differ. Learn more about all that AutoZone has to offer at careers.autozone.com An ONLINE APPLICATION is REQUIRED. Click the Apply button to complete your application. For step-by-step instructions on how to apply visit careers.autozone.com/candidateresources Please note: We continuously accept applications for this position. Our hiring managers frequently review submissions and will contact you if we think you are a good fit for our team.
Posted 30+ days ago
Optometrist - South Tucson, AZ
Nationwide VisionTucson, AZ
At Nationwide Vision, our optometrists focus on maintaining the health and development of our patient's eyes. Nationwide Vision is a proud partner of EyeCare Partners (ECP), a leading network of integrated ophthalmology and optometry providers serving patients across the entire vision care continuum. Our team of highly skilled optometrists, opticians, and technicians focus on maintaining the health and development of our patients' eyes by providing medically focused and clinically integrated eye care services. Nationwide Vision is currently looking for an Optometrist to practice at our Valencia office in South Tucson, AZ. What We Offer: An outstanding practice environment with a strong focus on clinical excellence. A doctor-led leadership team involved in all medical issues and the oversight of our Medical Executive Board. Investments in new equipment and infrastructure that allows you to apply your expertise and retain clinical autonomy. Access to our national medical network of practices, bringing together a wealth of expertise, resources and knowledge. A world-class support team that is dedicated and trained in providing efficient, patient-centered care. An established network for an immediate, sustained referral base. A custom and proprietary EHR system designed by doctors, and access to the latest in technology and medical testing for our patients. Benefits: Highly competitive annual salary with a high productivity bonus Signing Bonus Comprehensive employee benefit package including full medical, domestic partner coverage, maternity leave, 401k w/ company match, short and long term leave, PTO and much more Continuing Medical Education (CME) reimbursements State license reimbursements Medical malpractice insurance We encourage you to apply today and join our team! You can apply online or contact Senior Physician Recruiter, Paige Kirkley directly at paigekirkley@eyecare-partners.com for more information.
Posted 2 weeks ago
Director, Commercial Excellence - North American Epilepsy
LivaNovaPhoenix, AZ
Join us today and make a difference in people's lives! LivaNova is a global medical technology company built on nearly five decades of experience and a relentless commitment to improving the lives of patients around the world. Our advanced technologies and breakthrough treatments provide meaningful solutions for the benefit of patients, healthcare professionals, and healthcare systems. The company is listed on the NASDAQ stock exchange under the ticker symbol " LIVN ." LivaNova is headquartered in London (UK) with a presence in over 100 countries and a team of more than 3,000 employees worldwide. LivaNova Neuromodulation: As pioneers of the VNS (Vagus Nerve Stimulation) Therapy system, LivaNova continues to advance medical device solutions for patients affected by Drug-Resistant Epilepsy (DRE) and Difficult-to-Treat Depression (DTD). There are 3 million people in the U.S. alone and one on three people with epilepsy are drug resistant. People with severe seizures have, on average, a shorter life expectancy and an increased risk of cognitive impairment particularly if the seizures developed in early childhood. VNS Therapy for DRE is delivered through a device that sends mild pulses to the vagus nerve at regular intervals throughout the day in an effort to prevent seizures. Job Profile: This position is responsible for managing and coordinating the broader, strategic sales initiatives aimed at improving overall efficiency, effectiveness, and alignment of the sales, marketing, and commercial operations functions, encompassing all aspects of the commercial process, from pricing strategies to customer engagement to sales channel management. This individual will provide expert insight into the use of sales data analytics and business intelligence to inform commercial strategies and other initiatives, providing a holistic view of optimizing commercial activities across the North America organization. The Director of Commercial Excellence- NA Epilepsy reports to the Vice President of Sales- NA Epilepsy. Key elements of the Director, Commercial Excellence role include: Sales Process Optimization: Streamlining and improving the sales process from lead generation to deal closure. Customer Segmentation: Understanding and targeting specific customer segments more effectively. Sales Performance Metrics: Defining and tracking key performance indicators (KPIs) to measure success. Cross-Functional Alignment: Ensuring sales, marketing, and commercial operations teams work cohesively toward shared goals. Collaborates with Sales Enablement, Sales Training, IT, Competitive Intelligence & Data Analytics (CIDA): Collaborates with the respective internal teams to better understand industry insights, competitors and customers, sales training initiatives, sales training content, CRM tools, LMS content, and other day-to-day tools and resources that directly support the sales force in their work. Pricing Strategies: Collaborate with the downstream Epilepsy marketing function regarding optimal pricing models and strategies to maximize revenue. PRIMARY ACTIVITIES/DUTIES: Define and implement a consistent North America sales strategy, assessing the sales performance, and identifying initiatives for that align to the commercial strategy and ensure efficiency and productivity. Identify and execute detailed transformational sales initiatives and projects, bringing in best practices and insights from internal and external sources into the design. Establishes sales force KPIs based on business intelligence and provides oversight on execution. Builds best in class sales capabilities and ensures best practice sharing with the commercial organization. Utilize sales data and market research analytics to inform the strategy and create business-specific plans for commercial opportunities. Communicates commercial strategy into understandable and actionable priorities for sales teams as defined in the quarterly Plan of Action (POA). Accountable for the development and execution of the quarterly Plan of Action (POA) in collaboration with leaders from Sales, Marketing, Commercial Operations, Medical Affairs, Research & Development, Clinical Strategy and Finance. Accountable for the development and execution of the quarterly Regional Business Reviews in collaboration with leaders from Sales and Finance. Institute and continue to re-engineer systems and procedures that would improve efficiency in operations by formulating sales strategies, developing annual strategic plans optimizing resources, training, and technology investment. Collaborate with sales leadership to develop and implement sales performance metrics and key performance indicators that drive the desired outcomes. Develop and communicate a clear vision of growth and profitability strategy that can be translated into concrete action plans by sales leaders Create and sustain the organizational actions needed and momentum to successfully execute plans Lead the thinking of the organization in identifying opportunity areas based on market needs, trends and competitive landscape that will guide current and future growth strategies The minimum requirements, skills and qualifications contained in this job description outline the core functions and requirements of the position and do not constitute an exhaustive listing of activities, duties, or responsibilities that may be required of or assigned to an employee in this position at the Company's discretion. Further, the ability to meet the minimum requirements and/or possession of the stated skills and qualifications does not imply or establish that an individual will be employed in this position. TRAVEL REQUIREMENTS: This position may require moderate business travel of 20% or more of the time. MINIMUM REQUIREMENTS AND QUALIFICATIONS: Bachelor's Degree 10+ years of medical device sales or sales support experience, most recently at a leadership level. Must have proven experience in operating as part of a leadership team that places high emphasis on collaborative decision-making and a high degree of accountability. Strong leadership skills, including the ability to set goals and provide positive and constructive feedback respectfully to build positive relationships and improve business results. Pay Transparency: A reasonable estimate of the annual base salary for this position is $125,000 - $200,000 + discretionary annual bonus. Pay ranges may vary by location. Valuing different backgrounds: LivaNova values equality and diversity. We are committed to ensuring that our recruitment process is fair, transparent and free from unlawful discrimination. Our selection process is driven by the key demands/requirements for the role rather than bias or discrimination on the basis of a candidate's sex, gender identity, age, marital status, veteran status, non-job-related disability/handicap or medical condition, family status, sexual orientation, religion, color, ethnicity, race or any other legally protected classification. Notice to third party agencies: Please note that we do not accept unsolicited resumes from recruiters or employment agencies. In the absence of a signed Recruitment Services Agreement, we will not consider, or agree to, payment of any referral compensation or recruiter fee. In the event that a recruiter or agency submits a resume or candidate without a previously signed agreement, we explicitly reserve the right to pursue and hire those candidate(s) without any financial obligation to the recruiter or agency. Beware of Job Scams: Please beware of potentially fraudulent job postings or suspicious recruiting activity by persons posing as LivaNova recruiters or employees. The scammers may attempt to solicit confidential, personal information, such as a social security number, or your financial information. LivaNova will never ask for fees prior/during/after the application process, nor will we ask for banking details or personal financial information in return for the assurance of employment. If you are concerned that an offer of employment might be a scam or that the recruiter is not legitimate, please verify by searching for "See Open Jobs" on https://www.livanova.com/en-us/careers , and check that all recruitment emails come from an @livanova.com email address.
Posted 2 weeks ago
DC Customer Delivery Specialist
Factory Motor Parts Of Calif.IncPhoenix, AZ
As a Delivery Driver, you will serve as the "Face of Factory Motor Parts." You will be responsible for the delivery of merchandise in a safe, prompt, and professional manner leaving a positive impact, and completely satisfy our customers. Additional responsibilities for this transportation role include: Driving in a safe, courteous and defensive manner Communicating professionally with customers at their site Setting up customer returns accurately Participating in yearly physical inventories Job requirements: We are seeking a reliable and safety-minded Delivery Driver committed to providing exceptional customer service. You should also be highly organized with strong time-management and prioritization skills. It is also important that you display excellent verbal and written communication and interpersonal skills, as well as the ability to communicate maintain professional and cooperative relationships with both customers and colleagues. Additional qualifications for this role include: Clean Driving Record High school diploma or GED 19 years of age or older Class C or D valid license Willingness to submit to and pass background check and drug screening test Physically adept to lift up-to 75 pounds Ability to read a map or understanding of geographic area Demonstrated ability to drive "safe" in various road conditions, which may include the transportation of hazardous materials Drug screen and background check administered as a condition of employment. We are an EEOC/AA Employer. An industry leader, FMP offers well-balanced compensation and benefits programs, which may include medical, dental, vision, life, 401K, profit sharing, paid holidays/vacation/sick time, STD/LTD, + much more. Salary is based on experience and job performance.
Posted 30+ days ago
Licensed Clinical Social Worker (Notional Opportunity))
Acuity InternationalSan Tan Valley, AZ, AZ
Our vision aims to empower our clients by actively leveraging our broad range of services. With our global presence, we have career opportunities all across the world which can lead to a unique, exciting and fulfilling career path. Pick your path today! To see what career opportunities we have available, explore below to find your next career! Please be aware of employment scams where hackers pose as legitimate companies and recruiters to obtain personal information from job seekers. Please be vigilant and verify the authenticity of any job offers or communications. We will never request sensitive information such as Social Security numbers or bank details during the initial stages of the recruitment process. If you suspect fraudulent activity, contact us directly through our official channels. Stay safe and protect your personal information. This position is contingent upon contract award and will be located onsite in either the southeast, southwest, or central United States. Travel will likely be required.* Duties and Responsibilities: Provides direct care to patients within discipline of Scope of Practice and performs functions in accordance with current accepted practice, licensure, certification, credentialing and or granted privileges. Coordinate discharge planning and processes for individuals ready to be released back to the general pubic or medical care facilities. Provides treatment of persons throughout the life span as appropriate to discipline and facility setting. May be expected to respond to and or coordinate response to medical emergencies. Assesses and evaluates the mental health of residents and refer to outside treatment facilities if necessary. Providing written evaluation reports on the mental health status of individuals. Provides weekly reports/updates on individual. Provides brief counseling, psychotherapy, behavioral analysis, and substance abuse education. Provides mental health treatment to individuals that are present with signs/symptoms of sexual or physical assault, abuse, and/or neglect using the multidisciplinary approach. Provides mental health treatment to individuals that present with signs/symptoms of suicidal, dangerous, or psychotic behaviors. Provides post-discharge follow up for individuals returning from inpatient mental health treatment. Serves as the suicide prevention program coordinator. Possesses a high level of skill in assessing, recognizing, and treating behavioral or other mental health conditions that interfere with successful treatment. Serves as a mental health consultant to other health professionals at the facility. Assists the local performance improvement coordinator in completion of clinical performance improvement activities/risk identification and management directly related to mental health healthcare in countries worldwide. Performs record keeping functions in accordance with program policies and position. Maintains functional proficiency and ease of use utilizing electronic health records as required by, and appropriate to, position. Maintains patient confidentiality, and confidentiality of medical records, in compliance with the Privacy Act and HIPAA regulations in all work activities. Other duties as assigned. Qualifications: Master's Degree in Social Work from a program accredited by the Council on Social Work Education (CSWE). Current, full and unrestricted licensure as a Licensed Clinical Social Worker (LCSW). Experience with discharge planning, processes where patient(s) receives necessary assistance once released to proper environment, while they recuperate. This position requires the candidate to practice independently according to the state in which they are licensed. Must be able to multi-task, be detail-oriented, be organized and have excellent verbal and communication skills. Proficiency with computer and common office equipment, as well as with MS Office products required. Location of services may at times be in remote, austere or challenging environments. Must be able to perform duties in a stressful and high paced environment without limitations. Ability to adapt to sudden changes and flexibility in work requirements to include potential shift changes based on operational needs and/or command priorities. Must be a US citizen or be a permanent resident residing in the US for 3 of the past 5 years. Preferred Qualifications: Current adjudicated Department of Homeland Security clearance. Bilingual in Spanish and English. Physical Requirements and Work Conditions: The position will require walking, standing or sitting for periods of up to or beyond 10 to 12 hours each day. May require bending, stooping and lifting to 40+ lbs. as required for patient care and transport. May require working overtime when necessary. Must be able to perform duties in an indoor or outdoor environment. Acuity International is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration without regard to race, color, sex, national origin, age, protected veteran status, or disability status. For OFCCP compliance, the taxable entity associated with this job posting is: Acuity-CHS, LLC
Posted 1 week ago
Shift Supervisor (Full-Time)
Autozone, Inc.Tempe, AZ
AutoZone's Full-Time Shift Supervisors assist the Store Manager with leading company initiatives and ensuring maximum productivity, training high performing AutoZoners in a safe environment, driving sales, controlling expenses and shrink, and remaining compliant with company procedures in accordance to AutoZone's expectation. Shift Supervisors exceeds customer's expectation by delivering a WOW! Customer shopping experience on assigned shifts by Living the Pledge every day. Position Responsibilities Assists Store Manager with supervising, training and developing store personnel Assumes responsibility for the store operation and commercial department in the Commercial Sales Manager and Store Manager's absence, on assigned shifts Assists with management of the Commercial and Hub Departments, (as applicable), to ensure commercial accounts and stores are serviced and deliveries are made as promised Delegates and ensures store merchandising tasks are completed in a timely manner Operates cash registers and follows established cash handling duties, including but not limited to deposits, petty cash and lane accountability Ensures all company policies, and loss prevention procedures are followed Utilizes ZNET to help customers locate merchandise or find suitable alternatives Maintains a safe working environment while ensuring AutoZoners are implementing those practices including PPE (Personal Protective Equipment) Monitors cash flow, inventory and security control Maintains sales productivity, store appearance and merchandising standards Conducts and reviews all opening and closing procedures Manages emergency situations and conduct proper emergency procedures Follows proper accident procedures Provides feedback regarding AutoZoner performance to the store manager Assists with monitoring and managing all activities related to Risk & Safety Management to maintain a safe work environment Addresses customer concerns and resolves them with a goal of turning a complaint into a compliment Processes returns and effectively manages inventory Communicates AutoZoner issues and concerns to the Store Manager in a timely and confidential manner Motivates AutoZoners to provide WOW! Customer Service, enhance productivity level and market products to enhance sales and profits Position Requirements High School diploma or equivalent ASE Certified preferred Demonstrates high level of integrity Excellent communication and decision making skills Ability to drive customer service Benefits at AutoZone AutoZone cares about people. That's why AutoZone offers thoughtful benefits programs with one-on-one benefit guidance designed to improve AutoZoners' physical, mental and financial wellbeing. Some of these benefits include: Competitive pay and paid time off Unrivaled company culture Medical, dental, vision, life, and short- and long-term disability insurance options Health Savings and Flexible Spending Accounts with wellness rewards Exclusive Discounts and Perks, including AutoZone In-store discount 401(k) with Company match and Stock Purchase Plan AutoZoners Living Well Program for mental and physical health Opportunities for career growth and tuition reimbursement Eligibility and waiting period requirements may apply; benefits for Autozoners in Puerto Rico, Hawaii or the U.S. Virgin Islands may differ. Learn more about all that AutoZone has to offer at careers.autozone.com An ONLINE APPLICATION is REQUIRED. Click the Apply button to complete your application. For step-by-step instructions on how to apply visit careers.autozone.com/candidateresources Fair Chance Statement: An applicant's criminal record is not a disqualification from employment and will be considered individually based on factors such as the relationship between the position sought and the criminal offense, the nature of the offense and the time elapsed since the offense, and any other relevant information. This includes compliance with the San Francisco Fair Chance Ordinance, the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the New York City Fair Chance Act and the Philadelphia Fair Chance Hiring Act. As permitted by state or local law, AutoZone may consider certain offenses to be relevant to positions responsible for conducting or overseeing financial transactions on behalf of AutoZone, driving company vehicles and/or supervision of minors. Philadelphia Fair Chance poster: https://www.phila.gov/media/20210423160847/Fair-Chance-Hiring-law-poster.pdf Please note: We continuously accept applications for this position. Our hiring managers frequently review submissions and will contact you if we think you are a good fit for our team.
Posted 30+ days ago
Cycle Instructor
Life Time FitnessScottsdale, AZ
Position Summary As a Cycle Instructor you will coach indoor cycling participants. You will help our members by educating and connecting them to our industry leading strategy of the Core 3 method. This method includes Comprehensive Assessments, Personalized Nutrition and Lifestyles and Customized Workouts. Life Time offer five results-oriented Signature cycle formats: EDG: Energetic and results-driven, EDG Cycle Performers are inspiring coaches. You will guide your classes through challenges and drills using fun music to push the pace. AMP: High energy and rhythmic, AMP Performers know how to bring on the party and make the time fly by. Turn up the music, bring on the movement and peddle to the beat as you guide your followers through calorie-burning cardio on our bikes. PWR: PWR Coaches take their players to the next level. This structured and progressive program develops a rider's endurance and aerobic base to help them hit new PRs on race day. EDG Sculpt: Energetic and results-driven, EDG Sculpt Performers are coaches who take our EDG Cycle classes to the next level! You'll guide your classes through HIIT style cardio on the bike fused with strength-training segments for a quick, total body workout using fun music to push the pace. AMP Sculpt: Rhythmic and party-like, this class fuses our AMP Cycle class with body sculpting for a fun, full body workout! Turn up the music, bring on the movement and peddle to the beat as you guide your followers through calorie-burning cardio and upper body sculpting on our bikes. Job Duties and Responsibilities Acts as an entertainer to offer fun and educational Indoor Cycling classes to ensure clients are happy with the workout and remain motivated to achieve their personal fitness goals Meets daily class attendance goals and completes all administrative duties Use digital, current, and appropriate music Provides great customer service by responding to members' needs and developing relationships with them through fun indoor cycling classes and engaging conversations before and after classes Position Requirements High School Diploma or GED 1 year of fitness instructor experience CPR and AED certified within 3 months of hire Nationally recognized Indoor Cycle Instructor, Training or Coaching Certification (Schwinn Cycling or Stages(preferred), Mad Dogg Spinning, Les Mills ) Ability to routinely raise 50 pounds and occasionally 100 pounds Ability to perform exercises specific to the assigned class Preferred Requirements Group Exercise Certification such as National Association of Sports Medicine, American Council of Exercise or American Fitness Aerobic Association Life Time is a place for everyone. As an organization, we are committed to an inclusive, diverse and equitable workplace that respects and celebrates the unique contributions of each individual while ensuring we remain an equal opportunity employer that recruits, hires, trains and promotes based on merit and qualifications.
Posted 2 weeks ago
Sales Associate
TecovasScottsdale, AZ
Tecovas is passionate about offering an incredible customer experience for first-time boot buyers and western enthusiasts alike! As a Tecovas Sales Associate you will support the store leadership team through the cultivation of a store environment catering to an unmatched customer experience. You will provide exceptional service in all aspects of the sales floor - greeting customers, selling, product knowledge, cash wrap, restocking and overall shopkeeping. Responsibilities will include: Supports a sales-driven environment of genuine customer experience and demonstrate extraordinary service standards Supports store team with receiving shipment and preparing product for floor placement Plans for, tracks and communicates all in transit shipment information to the leadership team Maintains an efficient and well-organized stockroom ensuring accessibility to employees Assists in and/or leads the restock process to continually maintain store stock levels Demonstrates loss prevention awareness through assisting in cycle counts and transfers Participates in ongoing staff education and through the sharing of product knowledge Assists in the maintenance of the building facilities Qualifications: Exceptional selling skills, customer service, and clientele Strong organizational skills and attention to detail Independent, proactive, results-driven work ethic Utmost character, honesty, and transparency Requirements: High School Diploma Must be at least 18 years of age or older Continually able to stand/walk for extended periods of time, and be able to reach overhead, bend, squat, and kneel as you organize and stock inventory. Ability to deliver excellent customer service Able to lift up to 30lbs regularly Must have reliable transportation Must be available to work 15-20 hours per week Must be available to work weekends (Friday, Saturday and Sunday), evenings and holidays as needed Part-Time Benefits: Competitive hourly compensation+ incentives Free boots and generous employee discount About Us: Based in Austin, TX, Tecovas brings the spirit of the West to the modern consumer. Handcrafting the best Western footwear, workwear, apparel, and accessories, Tecovas has grown rapidly since its founding as the first digitally native Western brand in 2015, serving customers through www.Tecovas.com, Tecovas Stores from coast to coast, and select wholesale partners. We're certainly growing- and hiring passionate, humble, positive, and talented people determined to help us continue to grow! Important note: We strive to hire values-aligned people because we believe it takes each and all of us to be successful, and lead with grit, speed and a clear vision of where we're headed. In a remote setting, interviewing at Tecovas may include phone interviews, virtual "on-site" interviews, and on-the-job mock cases. We are committed to run a thorough process for candidates with whom we identify a potential match, and we will do our best to follow-up with each and every applicant! If you're on the fence, just give it a try! Hiring process and disclaimer: Should you receive an offer from us after going through the interview process, a background check will be conducted prior to onboarding. The results of a background check are evaluated as part of the hiring process, but this does not mean that you will not be considered for the job based upon the results. We are an equal opportunity employer and we encourage everyone to apply!
Posted 2 days ago
Retail Sales Associate Keyholder
Movado Group Inc.Chandler, AZ
At Movado Group, we are committed to building the strongest brands in the industry - and we are passionate about what we do. Our people are fueled by a creative spirit and a drive for excellence that are reflected in every aspect of our business. We offer the watch industry a compelling strategic vision and track record of sustained growth - and we offer our employees unparalleled opportunities for career advancement. We invite you to come share in our success. We are currently seeking a dynamic individual to join the Movado Company Store team as a Full-Time Keyholder of our store located at Phoenix Premium Outlets, Chandler, AZ. As part of the store management team you will drive sales, open and close the store, assisting staff in reaching and exceeding goals; helping sales associates to provide customer service to support sales growth; assisting with inventory management and other tasks as needed. Job Description: Achieve or exceed personal sales goals as established by the Store Manager and develop a complete knowledge of the merchandise Provide exceptional customer service Capture all CRM data in accordance with Company guidelines Establish rapport with actual or potential customers Merchandise product in accordance with company guidelines Maintain a neat, clean, and professional working environment Monitor and maintain merchandise to ensure cleanliness of the product, accurate ticketing and proper display Assist in the maintenance of merchandise control logs as designated by the Store Manager Follow all security and loss prevention procedures in accordance with corporate policies Service watches which includes sizing and battery changes as needed Job Requirements: The ideal candidate has strong selling skills and experience, preferably in watch, jewelry, fashion, accessories, specialty and/or luxury retail and has a strong commitment to delivering exceptional customer service and possesses excellent interpersonal and communication skills. Previous management experience strongly preferred. Candidates must have open availability and flexibility to work according to needs of the business and to ensure store objectives are met (Flexible Schedule). Benefits: Our employees enjoy a competitive compensation, employee discount, time off and benefit package. Including an hourly rate starting at $17.00 and commission on sales. Application Process: All considered applicants will need to apply directly on our career website at myworkdayjobs.com If you are not applying directly on our career website ( Careers (myworkdayjobs.com) ), responding to this post and/or providing a resume for this job does not constitute submission of an application. Due to the volume of interest and resumes received, we may not reply to all submissions. The application process is defined by Movado Group, requires submission of an application through our career website, and may involve an interview, job related testing, or other steps. Commitment to Diversity, Equity and Inclusion: Movado Group is an equal opportunity employer and supports workforce diversity. Movado Group, Inc. is an equal opportunity employer. It prohibits discrimination based on age, color, disability, marital or parental status, national origin, race, religion, sex, sexual orientation, gender identity, veteran status or any other legally protected status in accordance with applicable federal, state and local laws. Family of Brands: Movado Group, Inc. designs, sources, and distributes MOVADO, MVMT, OLIVIA BURTON, EBEL, CONCORD, CALVIN KLEIN, COACH, HUGO BOSS, LACOSTE, and TOMMY HILFIGER watches worldwide, and operates Movado company stores in the United States. Movado Group, Inc. is an equal opportunity employer. It prohibits discrimination based on age, color, disability, marital or parental status, national origin, race, religion, sex, sexual orientation, gender identity, veteran status or any other legally protected status in accordance with applicable federal, state and local laws. Movado Group, Inc. is an equal opportunity employer. It prohibits discrimination based on age, color, disability, marital or parental status, national origin, race, religion, sex, sexual orientation, gender identity, veteran status or any other legally protected status in accordance with applicable federal, state and local laws.
Posted 2 days ago
Datastore Support Engineer, Software Implementations
AxonScottsdale, AZ
Join Axon and be a Force for Good. At Axon, we're on a mission to Protect Life. We're explorers, pursuing society's most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out diverse perspectives from our customers, communities and each other. Life at Axon is fast-paced, challenging and meaningful. Here, you'll take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter. Your Impact Our latest suite of software products, Axon Records and Axon Standards, will revolutionize the way law enforcement completes one of their most time-consuming activities, report writing & scene documentation. If you love to get close to your users to understand and solve their problems quickly, this is the place for you. If you thrive on working with other teams to drive solutions quickly on a brand-new product, this is the challenge for you. If you are interested in supporting a mission critical product used to save lives, this is the product for you. Axon is seeking a high-energy, proficient Datastore Support Engineer with expertise in cloud solutions. This individual will play an instrumental role in supporting critical escalated issues and customer requests. We need a driven individual who excels in a high-paced, evangelistic startup environment, focusing on law enforcement, thriving on resolving technical issues, and building solid customer relationships. What You'll Do Location: US based Axon hub sites (Atlanta, Boston, Denver, Scottsdale, Seattle, Chicago, Austin, Charlotte, or Sterling metro areas) Travel: up to 10% travel within the U.S Reports to: DataStore Manager Direct Reports: 0 Work closely with Law Enforcement customers to ensure a stellar experience with Axon products and services Develop and prepare SQL queries to assist Law Enforcement customers with their reporting needs. Provide front line datastore support to Axon Records and Standards customers while logging detailed notes on each customer interaction Collaborate with customers to identify the urgency of tickets/requests and identify their priority across engineering teams. Researching, diagnosing, troubleshooting and identifying solutions to tackle Axon RMS system issues, specifically related to our Axon Datastore Follow up with clients to ensure their systems are fully functional after troubleshooting Develop knowledge base articles on top issues Report bugs and trends to the necessary Axon teams What You Bring 5+ years of support experience for cloud-based products A willingness to learn, self-sufficiency, responsibility, and a positive outlook Solid communication skills and the ability to communicate to both technical and non-technical customers/colleagues. Experience working with relational databases and SQL and the ability to write, modify, and troubleshoot SQL queries Experience working with business intelligence applications such as Tableau, Power BI, Crystal Reports Experience working with JSON and XML Knowledge of computer/server hardware, operating systems, and storage devices Requires the ability to work individually with substantial latitude for action and decision while maintaining focus on achieving optimal outcomes as part of a collaborative development effort Must pass a Criminal Justice Information Services (CJIS) background check and maintain confidential and highly sensitive information. Benefits that Benefit You Competitive salary and 401k with employer match Discretionary paid time off Paid parental leave for all Medical, Dental, Vision plans Fitness Programs Emotional & Mental Wellness support Learning & Development programs And yes, we have snacks in our offices Benefits listed herein may vary depending on the nature of your employment and the location where you work The Pay: Axon is a total compensation company, meaning compensation is made up of base pay, bonus, and stock awards. The starting base pay for this role is between USD 83,250 in the lowest geographic market and USD 133,200 in the highest geographic market. The actual base pay is dependent upon many factors, such as: level, function, training, transferable skills, work experience, business needs, geographic market, and often a combination of all these factors. Our benefits offer an array of options to help support you physically, financially and emotionally through the big milestones and in your everyday life. To see more details on our benefits offerings please visit www.axon.com/careers/benefits. Don't meet every single requirement? That's ok. At Axon, we Aim Far. We think big with a long-term view because we want to reinvent the world to be a safer, better place. We are also committed to building diverse teams that reflect the communities we serve. Studies have shown that women and people of color are less likely to apply to jobs unless they check every box in the job description. If you're excited about this role and our mission to Protect Life but your experience doesn't align perfectly with every qualification listed here, we encourage you to apply anyways. You may be just the right candidate for this or other roles. Important Notes The above job description is not intended as, nor should it be construed as, exhaustive of all duties, responsibilities, skills, efforts, or working conditions associated with this job. The job description may change or be supplemented at any time in accordance with business needs and conditions. Some roles may also require legal eligibility to work in a firearms environment. Axon's mission is to Protect Life and is committed to the well-being and safety of its employees as well as Axon's impact on the environment. All Axon employees must be aware of and committed to the appropriate environmental, health, and safety regulations, policies, and procedures. Axon employees are empowered to report safety concerns as they arise and activities potentially impacting the environment. We are an equal opportunity employer that promotes justice, advances equity, values diversity and fosters inclusion. We're committed to hiring the best talent - regardless of race, creed, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, genetic information, veteran status, or any other characteristic protected by applicable laws, regulations and ordinances - and empowering all of our employees so they can do their best work. If you have a disability or special need that requires assistance or accommodation during the application or the recruiting process, please email recruitingops@axon.com. Please note that this email address is for accommodation purposes only. Axon will not respond to inquiries for other purposes.
Posted 1 week ago
Senior Planner, Strategic Workforce Planning 
Geico InsuranceTucson, AZ
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Job Description
GEICO is leading the charge in delivering superior customer service across our Contact Center operations, supporting over 9,000 agents in our Auto Service, Sales, Claims, Commercial, and Recreational product lines. We are committed to operational excellence and leveraging cutting-edge workforce management strategies, including the NICE WFM platform, PowerBI, Alvaria/Aspect, AWS Connect, to transform our contact center performance.
Position Overview:
We are seeking a Senior level Strategic Long-Term Workforce Capacity Planner / Forecaster to join our contact center Workforce Management (WFM) team. This forward-thinking role is pivotal in driving long-term forecasting and capacity planning strategies that align with organizational goals, enabling operational excellence and ensuring the scalability of our contact center operations. The ideal candidate will leverage advanced data analytics, forecasting tools, and strategic planning methodologies to optimize resource allocation, mitigate risks, and support growth.
Key Responsibilities:
Strategic Leadership:
- As a senior on the team, champion workforce planning best practices to enhance long-term operational efficiency, improve service delivery, and reduce costs.
- Collaborate with senior leadership across the enterprise to align long-term WFM strategies with organizational objectives and transformational outcomes.
- Drive proactive capacity planning initiatives to mitigate risks and identify opportunities for scaling workforce capabilities.
Forecasting Excellence:
- Oversee the development of long-term workload forecasts using tools such as NICE WFM, AWS Connect, Power BI, and Oracle predictive analytics platforms.
- Create multi-year capacity models to align workforce needs with business growth, ensuring coverage across all contact channels (voice, chat, email, etc.).
- Conduct variance analysis between actuals and forecasts, identifying trends and recommending improvements.
Capacity Management:
- Proactively manage and refine capacity plans to align staffing levels with anticipated demand.
- Develop strategic hiring and resource strategies to address forecasted staffing gaps.
- Model and visualize complex scenarios to inform strategic decision-making and ensure optimal resource allocation.
Performance Insights and Reporting:
- Conduct in-depth forward-thinking data analysis to identify performance trends and actionable insights for operational improvement.
- Design and deliver workforce dashboards and KPI reports, ensuring data accuracy and quality.
- Provide monthly, quarterly, and yearly reviews of forecasting performance, including scenario planning and recommendations for improvement.
Process Innovation and Technology Utilization:
- Identify opportunities to streamline forecasting processes, enhance automation, and adopt innovative workforce planning technologies.
- Collaborate with cross-functional teams to implement advanced tools that elevate forecasting accuracy and effectiveness.
Collaboration and Stakeholder Management:
- Serve as the key senior liaison between WFM, operations, and senior leadership to ensure alignment on workforce strategies and priorities.
- Partner with HR, facilities, finance, and recruitment teams to align hiring plans with long-term capacity goals.
- Facilitate communication and reporting with stakeholders, ensuring transparency and alignment across teams.
Qualifications:
Education:
- Bachelor's degree in finance, Business Administration, Data Analytics, Statistics or a related field.
Experience:
- Minimum of 5 years of experience in workforce management, long-term forecasting, or strategic planning within a contact center environment.
- Demonstrated success in building and refining multi-year forecasting and capacity models.
Technical Skills:
- Proficiency in workforce management tools (e.g., NICE, Alvaria), Microsoft Excel, Power BI, and SQL.
- Experience with predictive modeling, scenario planning, and advanced analytics.
Soft Skills:
- Exceptional critical thinking and problem-solving skills.
- Strong communication skills, with the ability to present complex data to diverse audiences.
- Detail-oriented and highly organized, with a strategic mindset and the ability to manage competing priorities.
Compensation:
$80,000 - $124,000
Work Schedule:
Hybrid - 3 days in office
Relocation:
Relocation may be offered
Location:
This posting is open to candidates in the following areas: Richardson, TX, Lakeland, FL, Macon, GA and Virginia Beach, VA, Tucson, AZ, Fredericksburg, VA
Annual Salary
$73,800.00 - $141,450.00
The above annual salary range is a general guideline. Multiple factors are taken into consideration to arrive at the final hourly rate/ annual salary to be offered to the selected candidate. Factors include, but are not limited to, the scope and responsibilities of the role, the selected candidate's work experience, education and training, the work location as well as market and business considerations.
At this time, GEICO will not sponsor a new applicant for employment authorization for this position.
The GEICO Pledge:
Great Company: At GEICO, we help our customers through life's twists and turns. Our mission is to protect people when they need it most and we're constantly evolving to stay ahead of their needs.
We're an iconic brand that thrives on innovation, exceeding our customers' expectations and enabling our collective success. From day one, you'll take on exciting challenges that help you grow and collaborate with dynamic teams who want to make a positive impact on people's lives.
Great Careers: We offer a career where you can learn, grow, and thrive through personalized development programs, created with your career - and your potential - in mind. You'll have access to industry leading training, certification assistance, career mentorship and coaching with supportive leaders at all levels.
Great Culture: We foster an inclusive culture of shared success, rooted in integrity, a bias for action and a winning mindset. Grounded by our core values, we have an an established culture of caring, inclusion, and belonging, that values different perspectives. Our teams are led by dynamic, multi-faceted teams led by supportive leaders, driven by performance excellence and unified under a shared purpose.
As part of our culture, we also offer employee engagement and recognition programs that reward the positive impact our work makes on the lives of our customers.
Great Rewards: We offer compensation and benefits built to enhance your physical well-being, mental and emotional health and financial future.
- Comprehensive Total Rewards program that offers personalized coverage tailor-made for you and your family's overall well-being.
- Financial benefits including market-competitive compensation; a 401K savings plan vested from day one that offers a 6% match; performance and recognition-based incentives; and tuition assistance.
- Access to additional benefits like mental healthcare as well as fertility and adoption assistance.
- Supports flexibility- We provide workplace flexibility as well as our GEICO Flex program, which offers the ability to work from anywhere in the US for up to four weeks per year.
The equal employment opportunity policy of the GEICO Companies provides for a fair and equal employment opportunity for all associates and job applicants regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability or genetic information, in compliance with applicable federal, state and local law. GEICO hires and promotes individuals solely on the basis of their qualifications for the job to be filled.
GEICO reasonably accommodates qualified individuals with disabilities to enable them to receive equal employment opportunity and/or perform the essential functions of the job, unless the accommodation would impose an undue hardship to the Company. This applies to all applicants and associates. GEICO also provides a work environment in which each associate is able to be productive and work to the best of their ability. We do not condone or tolerate an atmosphere of intimidation or harassment. We expect and require the cooperation of all associates in maintaining an atmosphere free from discrimination and harassment with mutual respect by and for all associates and applicants.
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